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^^^Cozumel Palace

Mexico - Cozumel

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4.6 out of 5
"We have stayed at 2 different Palace Resorts and loved them both. The Cozumel Palace is much smaller than the Aventura Spa Palace, with more of an intimate feel. It also has the advantage of direct acc..." – DougSportfit
64 out of 68 (94%) customers would recommend this product to a friend.
View from our room Surprise loved jumping off the dock to snorkel! Night view Palancar Turtle Balcony view After a brief rain. view from our balcony
All Customer Reviews
1-4 of 56 reviews. Sort by
January 16, 2019
Always a pleasure

I've stayed at the Cozumel Palace on numerous occasions. While there might not be a beach per se, the pool is large and clean. The real standout here is the staff. Always accommodating and welcoming. You never feel judged or passed over. And you can't beat the proximity to downtown and restaurants. The rooms are huge, though the bathrooms are a bit small for a resort at it's price point. The place is in need of a face lift and I hear it's coming very soon.

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Overall Rating: 5
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From: Texas
Age: 45-54
Travel: 3-6 trips/year

December 24, 2018
My favorite Resort!

Best location ever! Within a mile of the shopping in town. Watching cruise ships go by in the beautiful water. I usually hate the food at the Mexican resorts but was amazed at their outstanding food! Hot tub in every room. What’s not to love?

My favorite Resort!
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Overall Rating: 5
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From: Waverly, MO
Age: 45-54
Travel: 1-2 trips/year

September 21, 2018
Excellent trip

Great resort, loved being in town. Alot of options. Victor with the entertainment was amazing and made sure the shows were great and we had fun.

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Overall Rating: 5
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From: Oklahoma
Age: 35-44
Travel: 1-2 trips/year

July 15, 2018
Great Family Vacation

Resort was safe. Staff was excellent. Everyone was friendly and helpful. Food choices were very good. Enjoyed the nightly bbq by the pool and evening entertainment. Hotel is smaller than some but it was perfect for us. Spa was very nice. Snorkeling was nice right off dock by pool. I would definitely return. If you don’t want to pay for transportation to and from the hotel. You can take a cab for 15-20 dollars. On arrival you have to walk off the airport property to hail a cab. It is a short walk. We only waited a few minutes till we found a cab. Then when returning we had hotel call us a cab. This saved us about 150 dollars. Cabs are safe and everywhere

Great Family Vacation Great Family Vacation
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From: Scranton PA
Age: 35-44
Travel: 3-6 trips/year

Room Information

169 guestrooms and suites decorated with a Mediterranean flair and architecture. Each room is equipped with air-conditioning, liquor dispenser, mini bar, satellite TV, in-room safe, coffee maker, hair dryer, and iron with ironing board.

Room Details

Ocean View Suite
Hotel/Studio Unit Details

Ocean Front Suite
Hotel/Studio Unit Details

Concierge Level
Hotel/Studio Unit Details

Ocean Front Suite - SALE
Hotel/Studio Unit Details

What's to Love

Cozumel Palace has luxurious rooms that offer breathtaking views and the Palace signature whirlpool tubs for two that definitely draws people to return here time and time again.


What We'd Change

While there isn't a beach on the property, there it has a large active pool as well as an onsite dive shop to accommodate all of your underwater needs.


Why You Should Go

Cozumel is a diver's paradise and offers one of the world's largest coral reefs to explore.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Volleyball
  • Babysitting/Child Care ($)
  • Concierge Services
  • Cribs Available on Request
  • Currency Exchange
  • Dive Shop
  • Fitness/Exercise Room
  • Gift Shop
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Roll-Away Bed (on request)
  • Swim-Up Bar(s)
  • Swimming Pool(s)
  • 24 Hour Front Desk
  • Dry Cleaning Services
  • Parking
  • Safe Deposit Box
  • Non-Smoking Rooms (on request)
  • 3 Restaurants
  • Wheelchair Accessible
  • ATM/Banking
  • Massage ($)
  • Ice Machine
  • Handicap Room Available
  • Wedding Services ($)
  • 24 Hour Room Service ($)
  • Bell Staff Service
  • Honeymoon Packages ($)
  • Wireless Internet

Nearby Excursions & Attractions

  • Beach
  • Coral Reef
  • Dining
  • Golf Course(s)
  • Jet Ski Rentals
  • Kayaking
  • Medical Facilities
  • Motor Boat Rentals
  • Nature Park(s)
  • Nightlife
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Shopping
  • Tennis Courts
  • Water-Skiing
  • Windsurfing

Map of Local Area

Cozumel, gem of the Mexican Caribbean, located twelve miles off the southern coast of the Yucatan, is a destination for people seeking a laid back vacation that includes the island's world renowned diving or snorkeling its fabled coral reefs.

^^^Cozumel Palace

Rafael E. Melgar K.M. 1.5, Cozumel, Quintana Roo, 77600 Mexico


Hotel Description

Cozumel Palace: Take a Dive in Luxury

Cozumel Palace rests on the romantic island of Cozumel, surrounded by the second largest coral reef in the world. You can explore this incredible underwater world snorkeling or diving.

This Palace Resort is a beautiful combination of spacious colonial design with touches of contemporary Mexican decor. Located on the waterfront, this destination, popular with divers and vacationers alike, sits along a rocky portion of coastline just outside the town of San Miguel. The on-site dive shop offers equipment, snorkeling and diving excursions to the area's coral reefs.

Whatever your plans may be, Cozumel Palace makes it an easy and relaxing vacation. It features a fitness center, 2 outdoor swimming pools, including one infinity, a swim up bar and restaurants with International, Mexican and Asian cuisines.

This hotel is All-Inclusive.
Features include:

  • Luxurious accommodations
  • Fine dining
  • Delicious snacks
  • Top shelf drinks
  • 24-hour room service
  • Sensational daily and nightly entertainment
  • Unlimited phone calls within Mexico and to the Continental US and Canada (see restrictions below)
  • 30 minutes of internet use in the Business Center per room, per stay
  • All Taxes and gratuities

Eat and Play at All Palace Resorts: Guests of Cozumel Palace are welcome to enjoy the facilities and restaurants of Sun Palace, Moon Palace, Playacar Palace, Isla Mujeres Palace and Beach Palace. Transportation, however, is not provided at all resorts.


This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Type: Italian
Hours: Continental breakfast - daily, 6:30am-7am; Breakfast buffet - daily, 7am-11am; Lunch buffet - daily, 12:30pm-4pm; Dinner - daily, 6pm-11pm
Description: Poolside restaurant featuring breakfast and lunch buffets with Italian a la carte dinners.

Momo No Hana
Type: Asian
Hours: Dinner - daily, 5:30pm-11pm
Description: Asian a la carte restaurant with a serene atmosphere.
Dress code: Casual elegance (long pants, collared shirts & shoes required)

Hours: Daily, 5:30pm-11pm
Description: Featuring a la carte Mexican cuisine served in a country-side atmosphere.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Flamingos Snack Bar
Type: Light fare
Hours: Lunch - daily, 11pm-5pm; Dinner buffet - daily, 6:30pm-11pm
Description: Poolside bar from 9:00 am to 8:00 pm. Grill and fine cuts from 7:00 pm to 11:00 pm.

All hours are subject to change.


Lobby Bar
Drinks, snacks and live music. Daily, 8am-noon.


The resort is ideally situated on a stretch of white sand, near many ocean activities.


Cozumel Palace features 2 outdoor swimming pools, including an infinity pool, as well as a swim-up bar.



An on-site dive shop offers diving services.

  • Scuba diving
  • Snorkeling
  • Pool volleyball
  • Pool basketball
  • Water aerobics
  • Water polo
  • Non-motorized water sports at Playa Mia Beach Club

Guests of all experience levels will have the opportunity to participate in diving excursions aboard one of Aqua Safari's fleet of well-equipped vessels for an additional charge:

  • Discover Scuba Diving Introductory Course
  • Palace Two-Tank Dive


  • Fitness center
  • Table games
  • Horse shoes
  • Pilates
  • Yoga
  • Bocce Ball

The 18-hole course at Cozumel Country Club is about a 15-minute drive from Cozumel Palace.


Cozumel Palace offers complimentary Wi-Fi to guests of the resort.


The dedicated and trained Cozumel spa professionals offer many services. Choose from massage, body and personalized facial treatments, or share a couple's massage with your partner on side by side massage tables. The Spa at Cozumel Palace features 4 couple's treatment rooms and 5 individual treatment rooms.


Cozumel Palace offers a number of wedding packages to help make your dream wedding a reality. With an on-site wedding planner to take care of the details, you can rest assured that Cozumel Palace will have all your details covered. Please contact the resort directly for information on the complimentary wedding/honeymoon packages.


The Kids Club at Cozumel Palace offers a fun menu of exciting activities that children ages 4-12 are sure to enjoy. There is also a playground and pool for small children, as well as daily planned activities near the pool area and theme parties or shows each evening for the whole family. Daily, 10am-4:30pm and 7:30pm-9pm.


Cozumel Palace is located on the eastern coast of the island, 10 minutes from the Cozumel International Airport (CZM) and 15 minutes from downtown San Miguel.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Palace Resorts Added Value
Palace Resorts are now offering unlimited phone calls to Mexico, USA and Canada to all our guests at all resorts. Some Restrictions apply.


  • Calls must be made from your room.
  • Other international calls will be charged at a special rate.
  • If unused, this service cannot be exchanged for cash value.


  • Calls to Hawaii, Virgin Islands, Puerto Rico and other international calls
  • 800 calls
  • Calls through an outside operator
  • Collect calls
  • Calls using other phone companies
  • Calls to cell phones within Mexico

All hours, fees, amenities, information and services are subject to change without notice.

Choose Your Options

We're sorry, we're currently making updates to this resort in our system.
Please select another resort or contact one of our Customer Service Representatives at 1-800-915-2322 for assistance.

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 2am EST