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Cozumel is a favorite for leisurely days on the beach. The bright white sands and blue waters are mesmerizingly gorgeous
Cozumel is a favorite for leisurely days on the beach. The bright white sands and blue waters are mesmerizingly gorgeous, and ideal for snorkeling, kayaking, sailing and of course, diving. This family-friendly destination is bound to fill up your vacay memories with more than pretty snaps along the sea. With activities, yummy cuisines and even a disco for the adults at night, this treasure trove is our idea of pure beach bliss.
"Theb beach was great. Clean and not crowded. After a day of sun it was great to go back to my comfortable, luxurious room and relax. Room was quiet and secluded." – richardf
126 out of 198 (64%) customers would recommend this product to a friend.Read All Reviews
Beaches & Pools
"Theb beach was great. Clean and not crowded. After a day of sun it was great to go back to my comfortable, luxurious room and relax. Room was quiet and secluded." – richardf
126 out of 198 (64%) customers would recommend this product to a friend.
All Customer Reviews
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May 20, 2019
The grounds are nice, the rooms a bit on the small side but I guess if your not in there much it's ok. Our room had ants all in the bathroom. The rooms have paper thin walls. Like you could hear people talking or snoring next door. The pools are nice but instead of kids staying in their own pools they are everywhere. They should keep one pool at least only adults. The food here is not good at all. You will not starve to death but it's not good at all!!! The beach is full of shells that you walk on And they hurt your feet when you get in the ocean. The front reception desk is so slow and inattentive to anything. Took me and hour to check in, then I had to go back because they tried to put me in a room with 2 tiny beds. I never even spoke to the front to change it the bellman taking care of our bags knew I was irrated and fixed it. The worst part of this resort is they allow day passes to locals or whomever, they started coming In on Friday afternoon and all day on Saturday. The pools and restaurants were so full of people and kids it was ridiculous!!! Would never stay at this place again.
The resort was very nice, the workers were great, very helpful when needed especially the waitresses and waiters like Erick who were always smiling and running their butts off ! The beach area was very nice,clean and soft. We spent alot of time at the private pool,the only issues were people coming into that area that werent supposed to be there and the small private restaurant where they put food out but somehow always forgot plates.I would say the resort itself is a great value and well taken care of,the food is good and the pools are clean.
We had a small wedding ceremony and dinner here on Easter Sunday. Elvis did a great job as coordinator! Our entire group loved their stay and we would recommend this resort to couples and families alike. Be sure to upgrade to the premium! Overall our experience was great!
The good things I can say:
The climate control in the rooms work.
The exterior of the grounds is beautiful and well maintained.
The housekeeping staff does a good job though with filthy mops
The hammocks outside on the balconies are nice. Nothing I left on the balcony was stolen.
The in-room safe worked
They had lactose free milk at breakfast.
Rooms have a small refrigerator with bottled water and some soft drinks.
The pools have the potential to be very nice, but there is no true quiet pool unless you are in a premium category. Relax pool is good until around 8:30-9AM. I thought the kids pool was very well thought out for little ones, but there is nothing for kids who are too big for that but too small for the “activities pool” which is mostly adults, so they take over what is supposed to be the relax pool.
What was not so good:
Food and drink:
Food was average and both lunch and bar snacks sadly lacked in variety. They were not prompt with refills, if they came back at all, nor would they let you order two Diet Pepsis at a time to eliminate the need for a refill. Odd for an all inclusive place. I love bacon and there was a spot for it next to omelette station but it was never once ready and I always had to ask for it. Always the same answer: “5 more minutes”. The bacon pan NEVER appeared between 7-7:40 when we had to leave but if I asked the right person, he always managed to magically appear a couple minutes later with a plate of fully cooked bacon.
I was given alcohol in a drink though I ordered one without alcohol (I’m allergic)
They state all over on their webpage about their dress codes at their specialty restaurants but they don’t enforce it at all. When we asked, after going through the hassle of being extra clothes and dressing up, they just shrugged and said “oh, there are exceptions.” So just go however you want.
Phone auto dial buttons were programmed incorrectly and didn’t work; phone in bar by lunch area did not work at all. (Shrug #2 from bar staff)
Noise! The walls are quite thin so you can hear everything from your neighbor’s snoring and conversations to the music that starts up at night around 8-9. This isn’t so great if you are there to dive and want to sleep so you can be up and to the dive center by 7:45 check in. They need to sequester groups by those who want to sleep and those that want to party and put the loud ones near the loud music.
WiFi: they charge for it! They also claim you have to pay per device. One in our group paid because she needed it, and the password she received was just a photocopied piece of paper and clearly not user specific or very custom. She shared it with us and we were all able to use it on multiple devices throughout the whole resort. Seems like a scam. Just make it free already!
The rooms are in need of overhaul. My curtains were filthy, linens were stained. The door to shower has a full length 1/2 inch gap so water pours out onto the floor and leaves a huge puddle. The room door itself has a good 1 inch gap at the bottom which explains all the bugs.
Leave your door closed if you stay on ground floor because there are these little critters that are like a cross between a cat and raccoon running around and may come in.
From:Washington, DC Age:35-44 Travel:3-6 trips/year
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5 questions, 37 answers.
Allegro Cozumel11 answers
Does this facility have dinning whereby you can see the water?
7 years, 87 months ago
The Beach Bar is located by the beach.
Not really to dine, but a place to eat and see the water.
Only from the snack/lunch restaurant. There is an awesome place about 5 minutes from the resort called Alberto's, that is beach front, fresh fish caught that day, awesome food, great sunset and very reasonably priced food. Highly recommend this place.
At lunch the resturant is by the warer and is visable.
Yes, the resort id situatued perfectly.
Wisconsin answering! yes the Mexican speciality has views of the ocean. Allegro has the very BEST beach of the resorts in the area.
No, the facility that serves lunch and the Mexican dinner is adjacent to the pool and then the beach is beyond the pool. I don't think you can see the beach, but it's close.
Not on the water, no. You can see the beach and pool from the lunch dining area.
Well you may take your food out to the beach if you want too. Also if you check at the front desk daily they have different things going on Like dinners on the beach that you can purchase. We did the lobster dinner it was wonderful.
No. Only 2 restaurants. Buffets. You can eat at the oriental fine dining one time, but must sign up as soon as you arrive at the Resort to get a reservation. No beach restaurants. One pool snack buffet open for a few hours in the afternoon.
Yes, the lunch buffet (which is also the Mexican restaurant in the evening) has a view of the beach. The breakfast and dinner buffet does not have a view of the beach.
Is the Allegro a sister resort to the Occidental?11 answers
It seems like I read somewhere that the Allegro and the Occidental were sister resorts. If that is so, are they adjacent to one another, and are the restaurants and bars at the Occidental part of the all-inclusive plan at the Allegro? Thanks!!!
6 years, 79 months ago
The Allegro Cozumel is owned by the Occidental hotel group. Although the two properties are neighbors, they do not share exchange privleges. You would only have access to the amenities at the Allegro Cozumel.
If we were able to we didn't and it wasn't publicized that you could. However they are fairly close to each other.
Occidental owns two resorts next to eah other. The Allegro is the lower cost resort and the Grand is the nicer more expensive resort.
They are both Occidental properties - Grand and Allegro - and are next to each other but not inter-changeable as far as meals and bars. Allegro is the family place moderately priced. Grand is beautiful but doesn't seem user friendly. Haven't stayed there so can't boast amenities.
They are both owned by Occidental, but the Grand is nicer. Since we prefer diving with Palancar Divers (which are at the Grand), we actually left the Allegro and stayed at the Grand. Everything about it is nicer.
They are twp hotels next to one another, allegro and the nicer version of it, and the amenities, pool, bar, etc. are designated solely for the hotel you stay at
We stayed at Allegro Cozumel and did walk over to the grand version, and snuck some drinks and laid by the pool - they were not checking wristbands
They are next to one another but I would not say adjacent. No the bars and restaurants at the other resort are not a part of the all-inclusive at Allegro but you will be offered an opportunity to go to breakfast there once…Free.
They are owned by occidental. You cannot go to the occidental for anything. You will get harassed to go there for a high pressure time share presentation though. We did for a cheap jeep rental. 2 hours later, when we said no, they finally got angry with us and we could go. Not worth it!
The Occidental Allegro and Occidental Grand are sister resorts; we stayed at the Allegro but we were not allowed to visit the Grand or use their pools or visit their restaurants.
They are sister resorts but you can only use the one that you choose to stay in when making the reservation. Read review before staying in the Allegro.
Yes, but do not compare both, this is bad
Is the Allegro Playacar a sister resort of Allegro Cozumel? If so, if I stay at one, can I use the facilities of the other?5 answers
3 years, 40 months ago
The Allegro Playacar is not in Cozumel. It is on the main land in Mexico.
Yes it is a sister resort but no the benefits do not transfer.
I was told yes but be ready they are trying to sell you a time share..
I do not know personally,but we did over hear another couple trying to dine at the other property. They were told they had to purchase a day pass to the other property, so I would say the answer is no.
I really do not have any prefance to either.
I don't know for sure what excatly what that question means.
DO NOT KNOW THAT ANSWER.
No, you can't go to both, just the one you're registered at.
Is the beach rocky or nice for swimming?5 answers
2 years, 35 months ago
Allegro Cozumel is located on beautiful San Francisco Beach which extends for 150 yeards in front of the hotel. This beach is not very rocky, it's a great place for swimming!
Really perfect for swimming! It is sand on the beach and in the water.
Is the beach like the Florida Panhandle with super soft white sand - no. It is decent sand with some shells and coral mixed in that is more than usable to swim.
It has a nice sandy beach and large roped in swimming area. The water is a clear beautiful blue.
The beaches are wonderful for swimming. The darkness you see in the pictures is sea grass
Best beach5 answers
Is Allegro and Occidental Grand owned by the same company? I heard they sold and are doing renovations. Are reno done? and which is nicer/newer? What nightly activities are there if any?
2 years, 25 months ago
They had renovations a year ago, for a list of nightly activities, please check with the resort as they change weekly. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
From my understanding, it used to be owned by Occidental and is now owned by the "Barcelo" group. The renovations are indeed complete. Our standard room was great. They have nightly "shows" at their outdoor (covered) theater. We saw two shows, 1) a "light" show and 2) a Copacabana-style Caribbean dance performance. There's also a nicely designed "Disco", music/dance lounge.
I think they are the same company. They are a 10 minute beach walk apart. All the renovations seem to be complete. I did not see any construction activity. The grounds are beautiful!
we were told that occidental bought allegro and the renovations are finished. nightly activities were minimal and not so good. very quiet there after about 6, when pools closed, and the shows dont start till 9. but really not worth going to. so plan on getting up early, to enjoy the sun, and get to bed early!!
Allegro looks pretty nice it’s the older version of the occidental which is right next to it if you want a higher level of luxury or less kids then occidental is the place
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Allegro Cozumel - All-Inclusive features 305 rooms distributed among Polynesian-style (thatched roofs) bungalows with 8 rooms per cabin (30 connecting rooms). All rooms have furnished patios or balconies on the second floor, king size bed or two double beds, A/C and ceiling fans, cable television, telephone, full bathroom, coffee maker, hairdryer, iron and ironing board, safe and mini bar Cribs and extra bed available upon request. 4 handicapped equipped rooms are also available.
Lounging on one of the prettiest shorelines. Grab your snorkel gear and explore the colorful corals.
Palancar Reef is super close and considered one of the top five dive spots in the world.
The kids are going to think you're the best when they see the pirates themed waterpark. (Ahoy.)
Splurge on a night dive and explore the bio-luminescent plankton swirling all around you.
What We'd Change
Allegro Cozumel is near downtown, but you'll need to take a cab or rent a car to get there. Plus, you'll love exploring the island.
Why You Should Go
Located on the southwest side of the island on the stunning San Francisco Beach.
Stress-smashing spa time is always a good idea. Book a few appointments.
Get sporty - tennis courts, beach volleyball, darts, basketball or just hit the beach.
You're definitely in a diver's paradise, plus you can snorkel, kayak, sail, or book a deep sea fishing excursion.
Car Rental Available
Babysitting/Child Care ($)
Cribs Available on Request
Daily Maid Service
Laundry Services ($)
Roll-Away Bed (on request)
Scuba Diving ($)
24 Hour Front Desk
Safe Deposit Box
Medical Services ($)
Fax Machine ($)
Handicap Room Available
Wedding Services ($)
Honeymoon Packages ($)
Wireless Internet Access ($)
Pool Towels (complimentary)
Dive Shop ($)
Nearby Excursions & Attractions
Jet Ski Rentals
Motor Boat Rentals
Map of Local Area
Cozumel, gem of the Mexican Caribbean, located twelve miles off the southern coast of the Yucatan, is a destination for
people seeking a laid back vacation that includes the island's world renowned diving or snorkeling its fabled coral reefs.
Allegro Cozumel - All-Inclusive
Km 16.5 Carretera Sur
+52 987 872 9770
Allegro Cozumel - All-Inclusive: Deep Dive Into Paradise
Cozumel is a favorite for leisurely days on the beach. The bright white sands and blue waters are mesmerizingly gorgeous, and ideal for snorkeling, kayaking, sailing and of course, diving. This family-friendly destination is bound to fill up your vacay memories with more than pretty snaps along the sea. With activities for the whole fam and even a disco for the adults at night, this treasure trove is our idea of pure beach bliss.
Dining is a snap when you've got five restaurants onsite offering just about anything your taste buds desire. For dinner, reserve a spot for Italian or find a seat at the sushi bar. If you can't shake your hankering for Mexican, no need to worry - you'll be able to nosh all day on tasty, spicy flavors.
Topaz Type: International Hours: Breakfast - daily, 6am-10:30am; Dinner - daily, 6pm-9:30pm Description: Under a soaring thatched roof, this main restaurant serves
breakfast and dinner buffets. Dinner themes rotate nightly: Italian, Spanish,
Caribbean, Asian, Mexican, Barbecue and Gala Night.
Fuji Type: Asian Hours: Daily, 6pm-9:30pm Description: This Asian-inspired restaurant features an A la carte menu, sushi bar and Teppanyaki grills. Dress code and reservations are required.
Cielito Lindo Type: Mexican Hours: Daily, 6pm-9:30pm Description: Mexican specialties are the dinner theme at this a la carte
restaurant near the pool. Dress code and reservations are required.
Snack Bar Type: Casual Hours: Daily, noon-5pm Description: This snack bar is located near the pool and provides a thematic buffet for lunch.
O Sole Mio Type: Italian Hours: Daily, 6pm-9:30pm Description: Serving up a la carte Italian specialties. Reservations required
All hours are subject to change.
The drinks are unlimited - yes, you can have as many as you want. You've got five bars, including the popular Wet Bar at the pool, a Beach Bar and a fav at night, the Sports Bar. Cheers.
Serving drinks on the beach. Daily, 10am-5pm.
Serving drinks and light snacks. Daily, noon-5pm.
Have a drink and dance to the DJ music. Daily, 9pm-1:30am (Only adults after 10pm).
Bar located in the activities pool. Open
Great area to relax, watch your favorite game and enjoy cocktails, soft drinks, juices and snacks. Open 6pm-1:30am.
Allegro Cozumel offers guests nightly entertainment and shows.
BEACHES AND POOLS
You've scored in a major way because Cozumel's sugary, soft sands and bright blue waters are epic. Along with being located near one of the best reefs for diving and snorkeling, this beachy paradise also has four swimming pools ideal for long, lazy days.
Sailing and windsurfing
Available for an additional charge:
Scuba diving excursions
The famous Palancar Reef provides some of the best diving in the world
and is just a five-minute boat ride from the resort.
Fitness center with sauna
Tennis (four lighted courts available)
The Cozumel Country Club, offering an 18-hole golf course, is 30 minutes away.
Wi-Fi is available for an additional charge. However, computers and Internet access is available for guests at the Premium Level.
Allegro Cozumel's spa provides treatments and services for an additional charge.
With a breathtaking location along private San Francisco Beach and a natural
eco-preserve, this is the perfect setting for a picturesque wedding or
honeymoon. The Allegro Cozumel even offers unique underwater scuba weddings. A
wedding planner is available to customize events to make each detail
unforgettable. Please contact the resort directly for more information.
Activities and entertainment for all ages are provided throughout the day. For
children ages 4-12, the Kid's Club provides supervised games and fun
activities, like building sandcastles. The Teen Club gives tweens and teens
ages 8-17 a cool place to hang out and enjoy resort activities away from the
Babysitting can be arranged for additional fees.
Allegro Cozumel - All-Inclusive is situated on the southwest side of the island of Cozumel, on
magnificent San Francisco Beach, 20 minutes (10 mi) from Cozumel Airport (CZM)
and the city of San Miguel. Playa del Carmen and the Tulum Corridor are 45
minutes by ferry.
Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check in for possible incidentals not
included in your hotel reservation.
Local taxes not included: Environmental Sanitation Tax (Eco Tax)
All guests must pay $25.35 Mexican pesos ($1.34 USD) per room, per night at the hotel. This amount could vary from $25-30 pesos, according to the Measurement Unit for Government Payments.
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and
Costa Rica may put limits on the use of motorized water sports and loud
Individual student bookings are accepted under the following conditions:
Minimum age requirement for check-in is 18 years.
No more than the maximum-occupancy per room is allowed.
A refundable deposit per person (cash or credit card) is required upon
check-in at the resort.
Group student bookings must be requested through the Groups Department.
These groups require a chaperone in addition to the refundable deposit.
All hours, fees, amenities, information and services are subject to change