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Villa del Palmar Cancun Luxury Beach Resort & Spa

Mexico - Cancun

Our Rating

4 Nights with Air from $919 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
4.5
Service
 
4.5
Beaches & Pools
 
4.3
Dining Options
 
4.3
Room Comfort
 
4.6
4.4 out of 5
"Prior to booking this trip, I did a lot of research on tripadvisor on different resorts. Most of the reviews were 4/5 stars and others were 1 star. After reading the reviews, my boyfriend and I booked ..." – Maria131
674 out of 784 (86%) customers would recommend this product to a friend.
south beach style beds -supa chic! The resort Construction Project Resort View Night Taquillia house. Mexican food excellent View from top floor. Beach lounge The view of the resort from our room. Room Service- Breakfast Poolside View from out balcony on the eight floor room 2804A. On the ferry to Isla Mujeres Elbert making drinks at Tiki Bar view from the pier Our ocean-front room view! View from resort restaurant Poolside View from balcony View from hammock on balcony One of the most beautiful views Our view Awesome during the day From my room. 2nd floor view from our balcony Beach bar This view from our balcony Completed Paradise Look from balcony View from our room Beach view The SWEETEST and AMAZING Eligia! A beautiful night inCancun Isla Mujeres A view of the pool View from my balcony. Enjoying beverage service by one of 6 pools. Isla Muejeres Swing Bar on the beach! hubs at our favorite pool-the infinity pool by the snack bar View from our room beach view enjoying the morning sun View from our room The infinity pool & ocean Beautiful night after a beautiful dinner! Not the villa del palmar Resort View Must have cilantro shashimi comfortable bed on beach May never want to go bime Incredible tiramisu at steakhouse. Beautiful at night Pool View Site map of Villa del Palmar Infinite pool View from room hammocks on EVERY deck Beautiful pools The view from our room View from breakfast buffet Doesn't get much better than this! Night 2 eating sushi Upfront at the Resort View from room View from chair on beach The cliffs on the island
All Customer Reviews
1-4 of 676 reviews. Sort by
March 19, 2019
Not thrilled

Let me start by saying my husband and I went to Cancun last year and had an amazing vacation. This year we decided to return but try a new resort. From the start I must say we were underwhelmed. Lobby was dark and uninviting . Reception was ok and check in went smooth. We were led to our room by luggage attendant and he was pleasant . English was descent and he was pleasant. Once in our room we found it to be dirty with ants on our 9th floor balcony ( eating a potato chip clearly not cleaned oroperly) a dirty spot on floor that looked like dried blood. I took a wet cloth to see if floor was just stained but it came off with little elbow grease. Bed had two wells in it so sleeping was not great . The beach was walkable which drew us to this resort and plenty of seating. We sat on beach for 2 days and had to retrieve drinks from bar every time. ( we never saw beach service) . Even though we bought all inclusive and were required to wear bracelet every time you ordered anything including bottled water you had to sign a slip. Not enough help on beach bar. We were there for a week and never saw more than one bartender on this bar at any time. Wait time was way too long and this guy was working his butt off but too busy to smile or have any conversation with guest . Finally after 2 days we moved up to the pool area and that was the best service we received . Victor , Armondo and Samual went above and beyond to give us a great experience. When we checked out they had little interest in our unhappy experience. Also had to take alka seltzer every day as the food was very difficult on our stomachs


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Overall Rating: 2
Value
 
2.0
Service
 
2.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: Bedford NH
Age: 45-54
Travel: 1-2 trips/year

March 18, 2019
Great Vacation

I absolutely loved this place and enjoyed every moment of my stay, except some of the services by the waiters in the restaurants. Other than that, it was great!


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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Los Angeles, Ca
Age: 25-34

March 18, 2019
Restaurant options.

Overall the resort is good, however, would be good to know before to come here that: 1) if you are looking for fun in the swimming pool or the beach, with the animation team, this is not the place. This resort is for somebody who likes to be relaxed without much activity. 2) the food is excellent, one of the best, there is no buffet at noon, and dinner buffet is open from Monday to Thursday, then you have to go to the restaurants, where you have to wait up to 2 hrs. They don’t give you to many options other than wait, and this is frustrating. 3) every time you go to the bar, restaurants or snack you have to sign a check. Very annoying. That’s my experience according our expectations.


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Overall Rating: 3
Value
 
3.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
5.0
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From: Houston
Age: 45-54
Travel: 1-2 trips/year

March 17, 2019
Exceeded My Expectations!

I was flying solo on this trip as I do on most of my birthday vacations. And it was my first time using this site and staying in Cancun, Mexico so I was little bit on edge. Nevertheless, I couldn't have picked a better location to celebrate my 32nd birthday! My stay was 3/4 thru 3/8/2019 and I had amazing weather. PRO's: The resort reviews and What to Expect blurbs lived up to everything they stated. The resort is kind of secluded so if you are looking for local Mexican culture you will need to book an excursion or travel a little ways from the resort. I stayed in a Junior suite with a King bed (the bed and pillows were SUPER comfortable). It had a full bath with a Jacuzzi tub and a half bath. Both have standing showers. The suite was also equipped with his and hers sinks, a built-in vanity (loved), a full kitchen, washer & dryer, kitchen dinette table, a couch with two individual loungers, two flat screen TV's, a full balcony with table seating, a chaise lounge, and a HAMMOCK!!!! My suite on the second floor with a garden view but I was able to hear and see the ocean from my balcony. (I wish I could add heart eyes!) Room service meals were included in the all-inclusive package, which was very beneficial, but it made it hard to leave the room. The food and delivery of the food were pretty good. The restaurants were AMAZING!!!!! I loved all my dishes, but one and they let me exchange that out without any issues. Alcoholic drinks were good, but they all were light with liquor. I also really enjoyed the pool butlers and attendants. It felt like I was literally living in the lap of luxury (seriously). Mexican people are very hard working and I received some of the best customer service at this resort. Con: My only drawback is that I left an unfinished soda on my nightstand and awoke to a slew of ants (or I think they were ants.) I live in the Southeast, and these ants weren't like any I've seen because they are a little smaller. I called the front desk, and they sent a guy to spray. They spray helped, but I still had a few stranglers during my stay. So, make sure you either finish your dish or dispose of any unfinished items to avoid the same situation. Nevertheless, the Villa del Palmar Luxury Resort made my birthday vacation one to remember. I have already recommended the website and the resort to family, friends, and coworkers.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Fayetteville, NC
Age: 25-34
Travel: 1-2 trips/year

Room Information

Villa del Palmar Cancun features 415 guestrooms and suites located in three towers. Rooms feature balconies, kitchenette with mini bar, full bathroom with tub, satellite TV and high-speed internet access for an additional charge.

Suites are equipped with full kitchens, separate bathtubs and showers, double sinks and bathrobes. The Suites also feature a living room, dining area, daily maid service, murphy bed, air conditioning and are accessible via exterior corridors.

Room Details

Luxury Suite Garden View - All-Inclusive
Hotel/Studio Unit Details

Luxury Suite Ocean View - All-Inclusive
Hotel/Studio Unit Details

One Bedroom Suite Garden View - All-Inclusive
1 Bedroom Suite Details

One Bedroom Suite Ocean View - All-Inclusive
1 Bedroom Suite Details

Two Bedroom Ocean View - All-Inclusive
2 Bedroom Suite Details

What's to Love

These great-looking, modern rooms are affordable for families who want all inclusive getaways without dishing out the big bucks; the suites even have complete kitchens.

 

What We'd Change

This resort is ideal for families and a more laid-back vacay. If you're looking for wild nightlife, downtown Cancun is only 15 minutes away.

 

Why You Should Go

Families love the great stretch of Playa Mujeres, a cool waterfall bridge at the pool and all inclusive amenities at Villa del Palmar Cancun Resort.

Available Amenities

  • Tour Assistance
  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Pool
  • Concierge Services
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Golf Course ($)
  • Grocery Store
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Swimming Pool(s)
  • Scuba Diving ($)
  • 24 Hour Front Desk
  • Parking
  • Safe Deposit Box
  • Medical Services ($)
  • Jet Skis ($)
  • Parasailing ($)
  • ATV Rental ($)
  • Scooter/Motorcycle Rental
  • Non-Smoking Rooms (on request)
  • Horseback Riding ($)
  • 4 Restaurants
  • 4 Bars/Lounges
  • Porter/Bellhop
  • Multilingual Staff
  • Snack Bar
  • Elevators
  • Spa ($)
  • Yoga
  • Massage/Spa Treatments ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • Sailing ($)
  • Windsurfing ($)
  • Mini-Mart
  • Beach Volleyball
  • Deli
  • Convenience Store ($)
  • Travel Agency
  • Tour Desk
  • Flat Screen Television
  • Beach Towels
  • Pool Towels (complimentary)
  • Loungers at Beach and Pool
  • Free Parking
  • Tour and Island Information
  • Beauty Salon ($)
  • Handicap Facilities/Wheelchair Accessible
  • Car Rental Available ($)
  • Dive Shop ($)
  • ATM/Banking ($)
  • Fishing ($)
  • Doctor on call 24 hours
  • Babysitting Services ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • ATV Rides
  • Bars and Nightlife
  • Beach
  • Chichen Itza and Coba Ruins
  • Deep-Sea Fishing
  • Dining
  • Dive Shop(s)
  • Fitness Center
  • Hiking/Biking Trails
  • Historical Site(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Kayaking
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nature Park(s)
  • Nightlife
  • Parasailing
  • Sailing
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Spa(s)/ Wellness Center(s)
  • Water-Skiing
  • Watersports Rentals
  • Whale-Watching
  • Windsurfing

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Villa del Palmar Cancun Luxury Beach Resort & Spa

Carretera a Punta Sam KM 5.2 Mza 9 Lote 3 SM-2

+52 99 81 93 2600

Hotel Description

Villa del Palmar Cancun Luxury Beach Resort & Spa in Mexico: Playa Mujeres and Full-Service Spa

Not everyone has the good fortune of living right on the beach, so instead of making the trek with the kids every weekend, just head for your home away from home at Villa del Palmar Cancun Luxury Beach Resort & Spa in Mexico. Cancun has never been more family-friendly than it is at this resort, removed from the Hotel Zone's rowdy parties. Fun activities and relaxing amenities are just a few reasons why families pick this elegant all inclusive resort.

A huge stretch of Playa Mujeres welcomes fearless youngsters ready for jumping waves and splashing up a storm while their parents grab cervezas and drag sun loungers right up to the water's edge. Two pools are the best way to cool down, especially with the awesome waterfall bridge. Swim up an appetite and sit down to dinner at one of the three restaurants; you can dine on yummy tenderloin at La Casona, hearty rigatoni at Davino's and fresh sushi on the terrace at Zama Restaurant. Practice your salsa steps to live music after dinner before stopping at Tiki Beach Bar for a nightcap.

Hanging out at the beach is popular at Villa del Palmar Cancun Luxury Beach Resort & Spa, and there are plenty of ways to enjoy the scenery. Have a kayak race with the kids, snorkel through the underwater kingdom or test your reflexes with windsurfing. Golfers have their pick of courses with more than 10 golf courses nearby, and relax-ationers soak up the soothing at the hotel's spa. Take a trip through the hydrotherapy circuit before letting the stress melt away on a massage table.

When it's time to call it a day, we think the suites at this resort are the perfect choice. The Two Bedroom Suite sleeps up to eight and features a fully equipped kitchen in case you want to whip up a midnight snack. The upscale perks, like a flat-screen TV with pay-per-view movies and balcony with an ocean view, make you feel right at home.

This hotel is All-Inclusive
Features include:

  • Unlimited food at all restaurants at Villa del Palmar (*Surcharges apply on Lobster, Jumbo Shrimps and Prime Meats dishes)
  • Domestic bar consisting of international liquors, cocktails, beer, water, wine and soft drinks.
  • International premium brand liquors
  • Nightly live entertainment and theme nights
  • 24 hour Room service
  • Supervised children's activities (ages 5-12)
  • Non-motorized water sport equipment
  • All resort fitness and recreation facilities
  • All taxes and gratuities


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Caprichos
Type: International
Hours: Daily, 6:30am-12pm and 5:30pm-10:30pm
Description: This casual buffet offers a variety of cuisines, plus nightly entertainment.
Dress code: Resort casual.

Davino
Type: Mediterranean
Hours: Daily, 5:30pm-10:30pm
Description: A la carte restaurant serving Italian and Greek specialties. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Hiroshi
Type: Japanese
Hours: Daily, 5:30pm-10:30pm
Description: Offering scrumptious Japanese cuisine like sashimi, sushi, tempura and much more.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

La Casona STK
Type: Steak House
Hours: Daily, 5:30pm-10:30pm
Description: Offering amazing European-inspired food with classic steakhouse dishes.
Dress code: Casual.

Zama Restaurant
Type: Mexican
Hours: Daily, noon-10:30pm
Description: A la carte restaurant serving Mexican and international cuisine.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Bite Snack Restaurant
Type: A la Carte
Hours: Daily, 11am-6pm
Description: A la carte restaurant serving small bites and snacks.
Dress code: Beach casual.

All hours are subject to change.



BARS/NIGHTLIFE

Lobby Bar
Featuring premium-brand liquors. Daily, 4pm-1am.

Tiki Beach Bar
Featuring delicious cocktails and snacks. Daily, 10am-6pm.

Zama Bar
Featuring premium-brand liquors. Daily, 10am-11pm.

Snack Bar
Featuring drinks and snacks. Daily, 11am-6pm.

Davino Bar
Featuring premium-brand liquors. Daily, 5:30pm-11pm.

Casona Bar
Featuring premium-brand liquors. Daily, 10am-11pm.

Night Life
Villa del Palmar Cancun Luxury Beach Resort & Spa offers guests a wide range of complimentary nightly shows and theme parties including: Mexican Night, Latino Night, International Show and dancing.



BEACH

The resort is located on Playa Mujeres, a beach with crystal-clear turquoise waters and pristine white sand. Complimentary loungers are available at the beach. A wooden sun deck with loungers is also available at the beach. The resort offers complimentary beach activities daily.

POOLS

Villa del Palmar Cancun Luxury Beach Resort & Spa features four outdoor swimming pools, including an adults-only pool, kids pool and 2 family pools, and three large outdoor Jacuzzis. Complimentary loungers, umbrellas and towels are available at the pools. The resort offers complimentary pool activities daily.

SPORTS/ACTIVITIES

Water

  • Kayaks
  • Paddle Boards
  • Snorkeling
  • Aqua aerobics

Available for an additional charge:

  • Sailing
  • Motor boating
  • Windsurfing
  • Scuba diving
  • Jet skis
  • Fishing
  • Parasailing
  • Snorkeling and diving excursions

Land

  • Beach volleyball
  • Yoga
  • Fitness center

Available for an additional charge:

  • Horseback riding
  • ATV tours
  • Historical excursions

Golf
Cancun is a golfer's paradise, with many courses near the hotel for an additional charge.

  • Cancun Golf Club at Pok
  • Moon Spa & Golf Club
  • Hilton Golf Club
  • Riviera Cancun, Jack Nicklaus Signature Golf Course
  • Playa Mujeres Golf Club
  • El Camaleon Mayakoba by Greg Norman
  • Iberostar Playa Paraiso Golf Club
  • Mayan Resorts Golf Riviera Maya
  • Puerto Aventura Golf Club
  • Cancun Country Club
  • Playacar Spa & Golf Club
  • Cozumel Country Club


INTERNET

Wireless, high-speed Internet access is available for an additional charge.

SPA SERVICES

Villa del Palmar Cancun Spa is the resort's state-of-the-art spa with signature services for an additional charge. Daily 9am-5pm.
  • Massages
  • Manicures and pedicures
  • Body wraps
  • Facials
  • Hydrotherapy
  • Couples' experiences
  • Full-service beauty salon


WEDDING/HONEYMOON

Villa del Palmar Cancun Luxury Beach Resort & Spa offers wedding packages with on-site wedding specialists to arrange all the details for an additional charge. Please contact the resort directly.

CHILD CARE

Kid's club offering supervised activities for children 4-10 Featuring a playground, kid's pool and the latest Xbox(R) entertainment, activities and movies area. Daily 9am-5pm. Hours subject to change.

ADDITIONAL INFORMATION

Location
The resort is located 30 minutes from the Cancun International Airport (CUN) and 15 minutes from downtown Cancun.

Check In/Check Out
Check-in: 4pm. Check-out: noon.

Spring Break Policy
This resort does not permit Spring Break or multiple student reservations. The hotel reserves the right to deny check-in to any reservations of this type.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Rollaway Bed Policy
Rollaway beds available on request at check-in for $16.95 per night (price subject to change), but are not permitted over the maximum room occupancy. Cribs are complimentary and subject to availability.



All hours, fees, amenities, information and services are subject to change without notice.
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