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Villa del Palmar Cancun Luxury Beach Resort & Spa

Mexico - Cancun

Our Rating

4 Nights with Air from $839 All-Inclusive
Info Customer Reviews Questions & Answers

Not everyone has the good fortune of living right on the beach, so instead of making the trek with the kids every weeken ... More

Customer Rating 692 Reviews
Value
 
4.5
Service
 
4.5
Beaches & Pools
 
4.3
Dining Options
 
4.3
Room Comfort
 
4.6
4.4 out of 5
"Prior to booking this trip, I did a lot of research on tripadvisor on different resorts. Most of the reviews were 4/5 stars and others were 1 star. After reading the reviews, my boyfriend and I booked ..." – Maria131
690 out of 801 (86%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.5
Service
 
4.5
Beaches & Pools
 
4.3
Dining Options
 
4.3
Room Comfort
 
4.6
4.4 out of 5
"Prior to booking this trip, I did a lot of research on tripadvisor on different resorts. Most of the reviews were 4/5 stars and others were 1 star. After reading the reviews, my boyfriend and I booked ..." – Maria131
690 out of 801 (86%) customers would recommend this product to a friend.
This view from our balcony The view from our room Beautiful at night View from breakfast buffet Resort View Swing Bar on the beach! View from balcony View from our room view from our balcony Construction Project Beach lounge beach view Beach view From my room. 2nd floor Night 2 eating sushi Awesome during the day Our view view from the pier One of the most beautiful views View from our room Poolside Completed Paradise The SWEETEST and AMAZING Eligia! Must have cilantro shashimi May never want to go bime The cliffs on the island The view of the resort from our room. View from my balcony. Infinite pool Beautiful pools enjoying the morning sun comfortable bed on beach View from top floor. Beach bar A view of the pool Elbert making drinks at Tiki Bar The resort The infinity pool & ocean Pool View Resort View Night View from our room hubs at our favorite pool-the infinity pool by the snack bar Upfront at the Resort Site map of Villa del Palmar hammocks on EVERY deck Poolside On the ferry to Isla Mujeres View from chair on beach Taquillia house. Mexican food excellent Isla Mujeres Look from balcony Isla Muejeres Enjoying beverage service by one of 6 pools. Beautiful night after a beautiful dinner! Not the villa del palmar View from hammock on balcony View from resort restaurant View from room View from room A beautiful night inCancun south beach style beds -supa chic! View from out balcony on the eight floor room 2804A. Our ocean-front room view! Doesn't get much better than this! Incredible tiramisu at steakhouse. Room Service- Breakfast
All Customer Reviews
1-4 of 692 reviews. Sort by
April 20, 2019

This was our fifth time in Cancún with kids this place was good overall family and kids friendly food was good not great and when u at the beach or pool area every time trying to get a drink for my self or kids have to wait for a check it don’t meter if it’s a drink food or ice creams u have to sight the check every time about the rooms our room was cleaned really late twice after telling front desk I need my room clean like just little staff but overall it was good good whether good friends and we enjoyed our time here


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Columbus ohio
Age: 25-34
Travel: 1-2 trips/year

April 20, 2019
Cancun spring break

The best part of the resort is the staff. Amazing courtesy and service. Very polite and responsive. They work extremely hard. Pools and cleanliness is great. Kids activities were good. Parties in the evening with live music was a lot of fun. Rooms are spacious Our room had a lot of mosquitoes and probably bed bugs (we are not sure about that though because no way to notice with bare eyes). We had lots of bites each morning. We asked the hotel to spray insect repellent and they did. But it did not make a difference. We finally gave up and asked for a different room after 2 nights. They moved us to another room. Overall a good property.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
3.0
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From: New Jersey
Age: 35-44
Travel: 1-2 trips/year

April 12, 2019
The good and bad

The good part was fantastic! And that was the staff and service...with minor exceptions, beautiful and kind and happy. far and away, the best aspect of this resort. The not so good was the food. Breakfast buffet best but the other meals were not good...not even the hot dog. Drinks could be strong or weak, depending on I don't know what. But to each his own on food and drinks. Isla mujeres is a MUST DO day trip about $9 RT from ferry on resort property. Fun day. Otherwise a cab is required to go anywhere for the dayy because of the somewhat remote location. Security is strong on grounds. They make you check out and in when you get in one of their appoved cabs. But you can feel fairly stuck and bored at resort though activity director did try and lots of young families enjoyed pools. My main problem was the hustle to sell time shares. No just doesn't mean no....until you break down and. Agree to listen to a spiel....for which you may be rewarded a tour or spa treatment. Hated that. we ducked thru side door to avoid our rep. Also, resort beautiful and clean.


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Overall Rating: 3
Value
 
2.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
1.0
Room Comfort
 
3.0
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From: Usa
Age: Over 65
Travel: 3-6 trips/year

April 10, 2019
Family Vacation Fun

Excellent parts of our vacation at Villa del Palmar: - the room was very comfortable and nice - the food was excellent, in particular the Hiroshi's was the best, the steak house and il davino great. Zama's and Bite bar very nice - Pool was lovely - Beach beautiful - Weather was amazing! - Staff was entertaining and attentive - attended a snorkeling/scuba diving trip with the hotel which was nicely arranged - entertainment was nice Could have been better - the heavy sales pitch from cheapcarribean amstar staff, from the hotel as soon as we arrived, the pressure to attend meetings in order to get discounts where we were attempted to be sold on other items. - from when we arrived at the airport, official-looking individuals from "Tourist Office" rallied us to a discussion where we were pressured to go to lunch at another hotel in order to get discounted items, and it was unclear that they were not part of our Amstar package. We were weary of the sales pitch for the rest of the time, and that added a bit of negativity that didn't have to be there. I am sure I paid more for my scuba trip than necessary and I didn't like that feeling since I didn't attend special sales pitches for timeshares or other sales items/packages. Also when we declined meetings or information, we often felt that we offended the person we declined or that we were no longer "useful." We spent a lot of money to be on this vacation to start, after all. I understand economically why this happens, but it's not comfortable from the perspective of the tourist. Question: - It was interesting to me that there were to my view (and I was looking) exclusively women hostesses and men wait staff and management at all of the restaurants every time I visited. Would have been nice to see more of a mix, but this could be more cultural commentary than anything specific to Villa del Palmar, but no reason why Villa del Palmar couldn't seek to be a leader in promoting more women into the waiter/management ranks :)


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Overall Rating: 4
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: California
Age: 45-54

Room Information

Villa del Palmar Cancun features 415 guestrooms and suites located in three towers. Rooms feature balconies, kitchenette with mini bar, full bathroom with tub, satellite TV and high-speed internet access for an additional charge.

Suites are equipped with full kitchens, separate bathtubs and showers, double sinks and bathrobes. The Suites also feature a living room, dining area, daily maid service, murphy bed, air conditioning and are accessible via exterior corridors.

Room Details

Luxury Suite Garden View - All-Inclusive
Hotel/Studio Unit Details

Luxury Suite Ocean View - All-Inclusive
Hotel/Studio Unit Details

One Bedroom Suite Garden View - All-Inclusive
1 Bedroom Suite Details

One Bedroom Suite Ocean View - All-Inclusive
1 Bedroom Suite Details

Two Bedroom Ocean View - All-Inclusive
2 Bedroom Suite Details

What's to Love

These great-looking, modern rooms are affordable for families who want all inclusive getaways without dishing out the big bucks; the suites even have complete kitchens.

 

What We'd Change

This resort is ideal for families and a more laid-back vacay. If you're looking for wild nightlife, downtown Cancun is only 15 minutes away.

 

Why You Should Go

Families love the great stretch of Playa Mujeres, a cool waterfall bridge at the pool and all inclusive amenities at Villa del Palmar Cancun Resort.

Available Amenities

  • Tour Assistance
  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Pool
  • Concierge Services
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Golf Course ($)
  • Grocery Store
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Swimming Pool(s)
  • Scuba Diving ($)
  • 24 Hour Front Desk
  • Parking
  • Safe Deposit Box
  • Medical Services ($)
  • Jet Skis ($)
  • Parasailing ($)
  • ATV Rental ($)
  • Scooter/Motorcycle Rental
  • Non-Smoking Rooms (on request)
  • Horseback Riding ($)
  • 4 Restaurants
  • 4 Bars/Lounges
  • Porter/Bellhop
  • Multilingual Staff
  • Snack Bar
  • Elevators
  • Spa ($)
  • Yoga
  • Massage/Spa Treatments ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • Sailing ($)
  • Windsurfing ($)
  • Mini-Mart
  • Beach Volleyball
  • Deli
  • Convenience Store ($)
  • Travel Agency
  • Tour Desk
  • Flat Screen Television
  • Beach Towels
  • Pool Towels (complimentary)
  • Loungers at Beach and Pool
  • Free Parking
  • Tour and Island Information
  • Beauty Salon ($)
  • Handicap Facilities/Wheelchair Accessible
  • Car Rental Available ($)
  • Dive Shop ($)
  • ATM/Banking ($)
  • Fishing ($)
  • Doctor on call 24 hours
  • Babysitting Services ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • ATV Rides
  • Bars and Nightlife
  • Beach
  • Chichen Itza and Coba Ruins
  • Deep-Sea Fishing
  • Dining
  • Dive Shop(s)
  • Fitness Center
  • Hiking/Biking Trails
  • Historical Site(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Kayaking
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nature Park(s)
  • Nightlife
  • Parasailing
  • Sailing
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Spa(s)/ Wellness Center(s)
  • Water-Skiing
  • Watersports Rentals
  • Whale-Watching
  • Windsurfing

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Villa del Palmar Cancun Luxury Beach Resort & Spa

Carretera a Punta Sam KM 5.2 Mza 9 Lote 3 SM-2

+52 99 81 93 2600

Hotel Description

Villa del Palmar Cancun Luxury Beach Resort & Spa in Mexico: Playa Mujeres and Full-Service Spa

Not everyone has the good fortune of living right on the beach, so instead of making the trek with the kids every weekend, just head for your home away from home at Villa del Palmar Cancun Luxury Beach Resort & Spa in Mexico. Cancun has never been more family-friendly than it is at this resort, removed from the Hotel Zone's rowdy parties. Fun activities and relaxing amenities are just a few reasons why families pick this elegant all inclusive resort.

A huge stretch of Playa Mujeres welcomes fearless youngsters ready for jumping waves and splashing up a storm while their parents grab cervezas and drag sun loungers right up to the water's edge. Two pools are the best way to cool down, especially with the awesome waterfall bridge. Swim up an appetite and sit down to dinner at one of the three restaurants; you can dine on yummy tenderloin at La Casona, hearty rigatoni at Davino's and fresh sushi on the terrace at Zama Restaurant. Practice your salsa steps to live music after dinner before stopping at Tiki Beach Bar for a nightcap.

Hanging out at the beach is popular at Villa del Palmar Cancun Luxury Beach Resort & Spa, and there are plenty of ways to enjoy the scenery. Have a kayak race with the kids, snorkel through the underwater kingdom or test your reflexes with windsurfing. Golfers have their pick of courses with more than 10 golf courses nearby, and relax-ationers soak up the soothing at the hotel's spa. Take a trip through the hydrotherapy circuit before letting the stress melt away on a massage table.

When it's time to call it a day, we think the suites at this resort are the perfect choice. The Two Bedroom Suite sleeps up to eight and features a fully equipped kitchen in case you want to whip up a midnight snack. The upscale perks, like a flat-screen TV with pay-per-view movies and balcony with an ocean view, make you feel right at home.

This hotel is All-Inclusive
Features include:

  • Unlimited food at all restaurants at Villa del Palmar (*Surcharges apply on Lobster, Jumbo Shrimps and Prime Meats dishes)
  • Domestic bar consisting of international liquors, cocktails, beer, water, wine and soft drinks.
  • International premium brand liquors
  • Nightly live entertainment and theme nights
  • 24 hour Room service
  • Supervised children's activities (ages 5-12)
  • Non-motorized water sport equipment
  • All resort fitness and recreation facilities
  • All taxes and gratuities


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Caprichos
Type: International
Hours: Daily, 6:30am-12pm and 5:30pm-10:30pm
Description: This casual buffet offers a variety of cuisines, plus nightly entertainment.
Dress code: Resort casual.

Davino
Type: Mediterranean
Hours: Daily, 5:30pm-10:30pm
Description: A la carte restaurant serving Italian and Greek specialties. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Hiroshi
Type: Japanese
Hours: Daily, 5:30pm-10:30pm
Description: Offering scrumptious Japanese cuisine like sashimi, sushi, tempura and much more.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

La Casona STK
Type: Steak House
Hours: Daily, 5:30pm-10:30pm
Description: Offering amazing European-inspired food with classic steakhouse dishes.
Dress code: Casual.

Zama Restaurant
Type: Mexican
Hours: Daily, noon-10:30pm
Description: A la carte restaurant serving Mexican and international cuisine.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Bite Snack Restaurant
Type: A la Carte
Hours: Daily, 11am-6pm
Description: A la carte restaurant serving small bites and snacks.
Dress code: Beach casual.

All hours are subject to change.



BARS/NIGHTLIFE

Lobby Bar
Featuring premium-brand liquors. Daily, 4pm-1am.

Tiki Beach Bar
Featuring delicious cocktails and snacks. Daily, 10am-6pm.

Zama Bar
Featuring premium-brand liquors. Daily, 10am-11pm.

Snack Bar
Featuring drinks and snacks. Daily, 11am-6pm.

Davino Bar
Featuring premium-brand liquors. Daily, 5:30pm-11pm.

Casona Bar
Featuring premium-brand liquors. Daily, 10am-11pm.

Night Life
Villa del Palmar Cancun Luxury Beach Resort & Spa offers guests a wide range of complimentary nightly shows and theme parties including: Mexican Night, Latino Night, International Show and dancing.



BEACH

The resort is located on Playa Mujeres, a beach with crystal-clear turquoise waters and pristine white sand. Complimentary loungers are available at the beach. A wooden sun deck with loungers is also available at the beach. The resort offers complimentary beach activities daily.

POOLS

Villa del Palmar Cancun Luxury Beach Resort & Spa features four outdoor swimming pools, including an adults-only pool, kids pool and 2 family pools, and three large outdoor Jacuzzis. Complimentary loungers, umbrellas and towels are available at the pools. The resort offers complimentary pool activities daily.

SPORTS/ACTIVITIES

Water

  • Kayaks
  • Paddle Boards
  • Snorkeling
  • Aqua aerobics

Available for an additional charge:

  • Sailing
  • Motor boating
  • Windsurfing
  • Scuba diving
  • Jet skis
  • Fishing
  • Parasailing
  • Snorkeling and diving excursions

Land

  • Beach volleyball
  • Yoga
  • Fitness center

Available for an additional charge:

  • Horseback riding
  • ATV tours
  • Historical excursions

Golf
Cancun is a golfer's paradise, with many courses near the hotel for an additional charge.

  • Cancun Golf Club at Pok
  • Moon Spa & Golf Club
  • Hilton Golf Club
  • Riviera Cancun, Jack Nicklaus Signature Golf Course
  • Playa Mujeres Golf Club
  • El Camaleon Mayakoba by Greg Norman
  • Iberostar Playa Paraiso Golf Club
  • Mayan Resorts Golf Riviera Maya
  • Puerto Aventura Golf Club
  • Cancun Country Club
  • Playacar Spa & Golf Club
  • Cozumel Country Club


INTERNET

Wireless, high-speed Internet access is available for an additional charge.

SPA SERVICES

Villa del Palmar Cancun Spa is the resort's state-of-the-art spa with signature services for an additional charge. Daily 9am-5pm.
  • Massages
  • Manicures and pedicures
  • Body wraps
  • Facials
  • Hydrotherapy
  • Couples' experiences
  • Full-service beauty salon


WEDDING/HONEYMOON

Villa del Palmar Cancun Luxury Beach Resort & Spa offers wedding packages with on-site wedding specialists to arrange all the details for an additional charge. Please contact the resort directly.

CHILD CARE

Kid's club offering supervised activities for children 4-10 Featuring a playground, kid's pool and the latest Xbox(R) entertainment, activities and movies area. Daily 9am-5pm. Hours subject to change.

ADDITIONAL INFORMATION

Location
The resort is located 30 minutes from the Cancun International Airport (CUN) and 15 minutes from downtown Cancun.

Check In/Check Out
Check-in: 4pm. Check-out: noon.

Spring Break Policy
This resort does not permit Spring Break or multiple student reservations. The hotel reserves the right to deny check-in to any reservations of this type.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Rollaway Bed Policy
Rollaway beds available on request at check-in for $16.95 per night (price subject to change), but are not permitted over the maximum room occupancy. Cribs are complimentary and subject to availability.



All hours, fees, amenities, information and services are subject to change without notice.
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