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U by Grand Fiesta Americana - All Inclusive

Mexico - Cancun

Our Rating

3 Nights with Air from $1,099 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
4.7
Service
 
4.8
Beaches & Pools
 
4.8
Dining Options
 
4.6
Room Comfort
 
4.9
4.8 out of 5
"Fiesta Americana is true to its status as One of the World's Leading Luxury Hotels. The Hotel was beautiful, the service unsurpassed, the facilities luxurious. The hotel pool was breahtaking with its ..." – HoustonScubaGirl
13 out of 14 (93%) customers would recommend this product to a friend.
Balcony view Junior suite
All Customer Reviews
1-4 of 12 reviews. Sort by
May 16, 2019
Great Service

Entire Staff was GREAT - but, "Alonso at the front door and lobby" was the best. I probable did not spell your name correctly but, you know who you are. I can't wait to go back.......................


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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: FL
Age: Over 65
Travel: 3-6 trips/year

April 7, 2019
Best Cancun stay ever

Been to Cancun several times, this was by far the best resort that I have stayed at. Dinners were awesome, our Server Jesus was great.The only negative was we were not told about going to the 11th floor and finding out about all of the amenities that were included in our stay Such as two free rides on the jet ski, ferry ride to island, sauna and spa. Luckily Another guest told us about the 11th floor and we did get to take advantage of everything in the last days of our stay. All of the servers at the beach and pool were great, we’re always there when we wanted drinks or food. The liquor was all top shelf. Resort is in best location to the downtown area, fleamarket’s, malls, nightlife, etc. The family and I are already planning another trip back to this resort.

Balcony view Junior suite
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Virginia Beach, Virginia
Age: 55-64
Travel: 3-6 trips/year

April 3, 2019
Not a 5 star hotel

I'm a very frequent all-inclusive traveler. I travel from DIA to CAN 5-6 times a year. I stay at high-end resorts and have high standards. U by Grand Fiesta claimed to be a 5 star resort, but was more like a 3.5 star. If you are booking this hotel-please make sure you understand that Grand Fiesta is NOT an all-inclusive. You need to book U by Grand Fiesta to have the all-inclusive plan. I heard so many people complaining they thought they had booked all-incl, but were confused their package only included breakfast. U by Grand Fiesta allows you to check into a top-level private concierge room. The view is great, they have a bar and light snacks. This bar is the only place you can get to shelf drinks. The room has a very dated look and feel to it. I booked an Oceanfront Master King master suite. The room description says it sleeps 4. There is a king bed and a couch. One would assume the couch pulls out and sleeps 2. It does not. I was traveling with my 2 kids. The bellman said the couches do not pull out and they'll bring one rollaway bed. I inquired where the 2nd kid would sleep and he said on the couch. I pointed out it didn't pull out and he said the 4th sleeping space was just on a regular couch. I said that was unacceptable and after much back and forth, they brought in a second rollaway. Thankfully the room was large enough to accommodate it. The deck on the room is massive. However, there was only 2 small chairs, one end table, and 2 sun loungers. There was room for 2 additional loungers and a table for dining. There as TONS of wasted space. I asked them to bring a table so I could have breakfast outside and they said they do not provide any tables. The jetted tub had no cold water, only hot. The knob fell off of the wall as soon as I tried to use it. Maintenance came and reattached the knob, but there as still no cold water. Pool service was good. We had a server named Silva the entire time and she was fantastic. However, the alcholol selection was very slim. I asked for a top-shelf rum and they only had one choice. I asked for a good tequila and they didn't have anything. The servers said I had to go into the lobby bar or the top floor U bar for anything high end. For reference, I frequent Grand Velas,Excellance and Valentine Imperial multiple times a year. I use those resorts as a benchmark for what 5 star is and should be.


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Overall Rating: 2
Value
 
2.0
Service
 
2.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
4.0
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From: Breckenridge, CO
Age: 35-44
Travel: 7+ trips/year

March 27, 2019
AMAZING!!

This resort was amazing!! The staff is very friendly. The resort is beautiful and always very clean. The food was delicious and there were so many options and restaurants. I will definitely be going back! My family and I had a truly amazing vacation there.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: New Jersey
Age: 25-34

Room Information

U by Grand Fiesta Americana features 100 spacious guest suites, all located on the 7th, 8th or 9th floors of the Grand Fiesta Americana Coral Beach Cancun. Each suite offers stunning ocean views and a private balcony.

Room Details

U Club Ocean Front Junior Suite
Hotel/Studio Unit Details

U Club Ocean Front Master Suite
Hotel/Studio Unit Details

What's to Love

U by Grand Fiesta Americana - All Inclusive offers 100 rooms, all ocean-front Junior or Master suites. So there's absolutely no chance you'll get a room without an amazing view.

Daily access to the award winning Coral KidZ Club, the 2019 Noble Beach Prize winner for Best Kid-tivities, is included in your stay.

Complimentary access to the award winning, Gem Spa with unlimited Hydrotherapy treatments included in your stay, PLUS 50% off Spa treatments.

Activities abound, including free jet ski rentals for half an hour (once per stay), free shopping tours (three times per stay) and free ferry tickets to Isla Mujeres.

 

What We'd Change

The property is large for an upscale resort, but they've perfected service here; so every guest experience is beyond expectation and worth the trek.

 

Why You Should Go

This resort sits on the world famous Coral Beach, 328 yards of the most prestigious and pristine beaches in all of Cancun.

It's just a 3-minute walk to the heart of the Cancun strip, home to some of the world's most exciting nightlife.

Foodies will love dining at The Table, a culinary experience like no other, featuring an interactive video-mapping, dining experience that will take guests on a historic Mexican journey via an eight-course gourmet meal, complete with specialty drinks (once per stay, Friday and Saturday nights only).

From the decor, to the food and the ambiance, U offers an unparalleled, authentic Mexican experience unlike any other!

Available Amenities

  • Beach
  • Cable/Satellite TV
  • Concierge Services
  • Conference Facilities ($)
  • Daily Maid Service
  • Jacuzzi
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Swimming Pool(s)
  • Scuba Diving ($)
  • 24 Hour Front Desk
  • Dance Classes
  • Medical Services ($)
  • Jet Skis ($)
  • 5 Restaurants
  • 4 Bars/Lounges
  • Multilingual Staff
  • Elevators
  • Spa ($)
  • Yoga
  • Internet Access
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • Bell Staff Service
  • Honeymoon Packages ($)
  • Fitness Center
  • Beach Towels
  • Pool Towels (complimentary)
  • Handicap Facilities/Wheelchair Accessible
  • ATM/Banking ($)
  • Business Center
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Deep-Sea Fishing
  • Dining
  • Dive Shop(s)
  • Fitness Center
  • Grocery Store(s)
  • Historical Site(s)
  • Jet Ski Rentals
  • Kayaking
  • Parasailing
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Spa(s)/ Wellness Center(s)
  • Watersports Rentals

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

U by Grand Fiesta Americana - All Inclusive

Blvd Kukulcan km. 9.5

+52 998 881 3200

Hotel Description

U by Grand Fiesta Americana: Noble Beach Prize Winner for Best Kid-tivities

Located within one of Cancun's most emblematic and luxurious resorts, Grand Fiesta Americana Coral Beach, U by Grand Fiesta Americana - All Inclusive takes its best suites and dedicates them to those who want to experience being immersed in casual luxury and a totally relaxed, all-inclusive, atmosphere. With carefully designed special experiences, the utmost attention to detail, and unlimited pampering, every guest will surely feel "Unique" to enjoy this "Unlimited" privilege.

U by Grand Fiesta Americana - All Inclusive is set within one of the most iconic, all-suite, oceanfront 5-star premium hotels in Cancun and carefully designed to please the most discerning clientele seeking a highly exclusive, unparalleled and unlimited experience. Dining at award winning restaurants, unique culinary experiences, premium brand and signature drinks, spacious oceanfront suites with private terraces featuring stunning views of the turquoise sea, unlimited access to the breathtaking Gem Spa facilities... SO many unique experiences are included as part of "U" and complemented by the highly personalized service provided by Experience Managers who, from the moment of arrival, will always make sure that it is and always will be about U.

U by Grand Fiesta Americana - All Inclusive... A Unique Unlimited Experience.

This hotel is all-inclusive.
Awesome all-inclusive, Unlimited-Experience features include the following:

  • Unlimited meals, premium beverages (alcoholic and alcoholic) and snacks, including a champagne breakfast buffet at Le Basilic, a top rated gourmet restaurant
  • Activities, including sunrise yoga (Wednesday and Sunday), non-motorized sports rentals, jet ski rentals and more
  • Unlimited hydrotherapy spa treatments
  • Shuttles to luxury shopping tours (Tuesday, Thursday, Saturday) and one free, round-trip ferry ticket to nearby Isla Mujeres
  • Premium ocean-front, Junior or Master Suite accommodations
  • Plush robe and slippers in each room with nightly turn down service
  • Access to the award winning, Coral KidZ Club, over 4,000 square feet of fun with over 40 activities for kids ages 4 to 12
  • Reservations for 2 to The Table, an interactive video mapping dining experience like no other that will take guests on a historic Mexican Journey via an eight-course gourmet meal complete with specialty drink pairings (once per stay)
  • Private check-in at the award winning Gem Spa, complete with a complimentary 10-minute reflexology massage to help you destress from a long day of travel
  • In-suite mini bar
  • Exclusive concierge services
  • 24-hour room service
  • Gratuities


DINING

Coral Cafe
Type: Bistro
Hours: Daily, 11:30am-11pm
Description: A European-style bistro with casual fare, including gourmet pastries and coffee for breakfast, as well as sandwiches, sushi and other light bites for lunch, dinner and throughout the day.
Dress code:
Casual.

Isla Contoy
Type: International
Hours: Lunch, Daily 11:30am-5pm; Dinner, Daily 6:30pm-11pm
Description: Canopied by a grand palapa and overlooking the Caribbean Sea, this beachfront restaurant features fresh seafood and fish with impressive wines from around the world.
Dress code:
Casual for lunch. Smart casual after 7pm.

La Joya
Type: Mexican
Hours: Tue-Sun, 6:30am-11pm
Description: Latin chic comes to life with vibrant entertainment and the authentic and renowned Mexican cuisine makes this a continual favorite of locals and visitors alike.
Dress Code:
Casual elegant.

Le Basilic
Type: French
Hours: Daily, 6:30pm-11pm
Description: This Five Diamond restaurant features local ingredients prepared with a French accent by a leading chef.
Dress code: Smart elegant.

Vina del Mar
Type: International
Hours: Daily, 6:30am-noon
Description: Beautifully appointed and overlooking the ocean, this celebrated restaurant is known for hosting Cancun's most famous champagne breakfast buffet and a la carte breakfast.
Dress code: Smart casual.

All hours are subject to change.



BARS/NIGHTLIFE

Bikini Bar
A selection of national and international drinks, as well as snacks and small bites. Daily, 10am-6pm.

Sunrise Bar
Offering a light menu of sandwiches, small bites and hamburgers, as well as drinks. Daily, 9am-5pm.

Sunset Bar
Light refreshments, sandwiches and hamburgers. Daily, 10am-6pm.

Lobby Bar
Cocktails and tapas are served. Daily, noon-1am.



BEACH

The resort's beachfront is regarded as one of Cancun's best on the north side of Punta Cancun. World-famous, 328-yard (300-meter), Coral Beach provides calm-water swimming in most weather conditions. Thatched-roof palapas supply shade on the beach. Picture-perfect vistas offer an unobstructed view of nearby Isla Mujeres.

POOLS

This resort features an outdoor and an indoor pool. Above the beach, a 219-yard (200-meter) heated, free-form pool with raised levels on both ends cascading into a middle level includes channels running under stone bridges and three swim-up bars. Sundecks and tropical gardens border the pool. A 24-ft (7-meter) children's pool features a water slide from a playground with a rubber-mat floor.

SPORTS/ACTIVITIES

Water

  • Snorkeling
  • Sailing
  • Kayaks
  • Banana-boats
  • Parasailing
  • Scuba diving
  • Jet ski rentals

Land

  • Tennis


INTERNET

The resort offers complimentary Wi-Fi access in both common areas and in rooms throughout the resort.

SPA SERVICES

The 40,000-sq-ft Coral Beach Gem Spa has 26 treatment rooms, including one VIP Spa Suite for couples with a double Jacuzzi and steam room, and two rooms for Shiatsu and Thai massage. The spa offers separate areas for men and women.

WEDDING SERVICES

The resort offers a variety of services for your destination wedding. Contact the hotel directly for more information.

CHILD CARE

The 2019 Noble Beach Prize Winner for Best Kid-tivities, Coral KidZ Club, offers complimentary supervised activities for children ages 3 to 12, with water activities scheduled in the mornings, followed by lunch and crafts in the afternoon.

ADDITIONAL INFORMATION

Location
Located 14 miles from Cancun International Airport (CUN). Approximate driving time to U by Fiesta Americana Grand Coral Beach is 23 minutes.

Check-In/Check-Out
Check-in: 3pm. Check-out: noon. A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Currency
Please note that while Fiesta Americana accepts Credit and Debit cards, the resort no longer accepts USD in cash.



All hours, fees, amenities, information and services are subject to change without notice.
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4 days, 3 nights
Travel Dates 5/20 - 8/17
Starting at $1099 was $2809
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