Search
Deals
Cruises
Get Help
Call Us

Riu Palace Las Americas (Adults-Only)

Mexico - Cancun

Our Rating
1-877-520-1681
4 Nights with Air from $829 All-Inclusive
Info Customer Reviews Questions & Answers

We've got some of the best news - Riu Palace Las Americas has undergone an extensive renovation. Opening October 2016 - ... More

Customer Rating 896 Reviews
Value
 
4.6
Service
 
4.8
Beaches & Pools
 
4.6
Dining Options
 
4.4
Room Comfort
 
4.4
4.7 out of 5
"We had a fantastic trip! The staff at the riu was enthusiastic, available, energetic and kind; they all seemed to care about making us comfortable and happy on our vacation. There was a beautiful white..." – anonymous5678
971 out of 1,033 (94%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.6
Service
 
4.8
Beaches & Pools
 
4.6
Dining Options
 
4.4
Room Comfort
 
4.4
4.7 out of 5
"We had a fantastic trip! The staff at the riu was enthusiastic, available, energetic and kind; they all seemed to care about making us comfortable and happy on our vacation. There was a beautiful white..." – anonymous5678
971 out of 1,033 (94%) customers would recommend this product to a friend.
Room 713 balcony View from our room View from pool kicking it on the beach View from balcony fishing trip Lobby Our first look at our balcony view the infinity pool with ocean in background From pool on GoPro View from our balcony View at the pool Breakfast view View from room 419 view from our room Room view Exiting the lobby! Wow View from the ocean on way to scuba from our room our favorite bartender View from RM 614 October 2013 One of the pools 50 and looking good View from my room View from the Riu lobby View from balcony Beach View from the steak house. View from patio one morning The view from our room Riu Palace Las Americas Beach Riu Palace Las Americas Room after day at pool Near the reefs on beach View from lobby Love in Cancun View from our room Riu Palace lobby Gorgeous infinity pool Beach Sunset at riu beach Teo of the entertainment staff View from our room! View from 4th floor oceanfront incredible pool Riu Las Americas Beach Cancun Calm Clear Waters Beautiful pool at RIU Palace Las Americas view from room Beach view View when you first walk outside From our balcony View from pool CANCUN IS PARADISE! Standard room view ☹️ pool area view from our room VIEW FROM ROOM 614 Room 713 Our balcony view View from our balcony Hotel activities’ staff View from our room Beach at resort Pool! Balcony View View from our room (2nd floor) The beach View from our room Front entrance Cancun Ocean View My view from Room 242 View from one pool Hotel bar See you next year! View from 329 Sunrise view from the balcony. Lobby View from room caribbean ocean view Girls Trip!! view at lunch. Balcony view View from 8th floor balcony Ocean front balcony Everyday! Pool bar Abu Beautiful, sugar sand beach Taken from the catamaran! Pool Central Pool
All Customer Reviews
1-4 of 896 reviews. Sort by
February 17, 2019
Awesome 30th Anniversary

We went to Riu Palace Las Americas to celebrate our 30th Anniversary, and we couldn’t have made a better choice! Here is a review of the whole trip, not just the hotel (simply because some of this info would’ve been helpful to me ahead of time). Travel: Our trip was for 5 days, 4 nights. We had a connecting flight to get there, and took the very first flight out of DC, but still didn’t land until 3:30pm. Get a direct if you can afford it – it will be higher than the cost advertised at CC, but worth it to maximize your time there. After landing, we spent about 90 minutes waiting in line at immigration. This ended up being somewhat of a good thing – all the entrance paperwork we had to fill out was in Spanish, and there were many helpful people in line to help translate for us. Make sure you bring a pen – they’re not provided. We signed up for the shared transport to the hotel provided by Amstar. They wear royal blue shirts with a little logo on it. Why is that important? When exiting the hotel, look straight ahead, do not speak to anyone, do not even say no thank you, do not make eye contact, do not pass go, do not collect $200 – just get out of the airport and make a beeline for the first person you can find with that royal blue shirt on and talk to them, and only to them. It’s a zoo out there. They’ll likely direct you to another rep, and then another, and then finally you’ll get to someone who knows what bus you’re on where you’ll sit and wait until everyone’s onboard. The Riu is all the way at the end of the hotel strip, so for our bus, we were the last one’s dropped off, about an hour’s drive altogether. At check-in, it was now about 7:00pm. At departure, the bus was scheduled for us to make sure we didn’t miss our flight, but that ended up being at 10:00 in the morning. So, in a nutshell, plan for a 5 day 4 night trip being more like a 3 day 4 night trip. Hotel: The check-in process was relatively quick and painless. They didn’t have a room that we had requested with a king-size bed, but they did have a room with a king which we took for one night until the room we requested with a king was available the next day. The second room was gorgeous with an awesome view, but the transition was a bit of a pain. We had to place our bags on the bed by 10:00 and told they’d be moved to the new room for us. Unfortunately, we couldn’t get to them again until 3:00, but the new room was indeed ready at 3:00 and they did move our bags for us. One important thing they didn’t share at check-in as we thought tour room had no electricity: the room key is used to power up the room! There’s a little slot next to the door you put your room key in and it turns on the whole room. The hotel itself was beautiful, albeit a bit retro ostentatious. Elaborate wood carvings, marble floors and columns, stained glass ceilings – but clean. Everything was super clean, and people were always cleaning. They were also doing some maintenance work on the concrete walls leading to the beach. I understand everything needs maintenance, but I could’ve done without the hammer and chisel starting at 7:00am. Overall, though, we loved the ambiance of hotel and admired the retro elegant décor throughout. The overall size of the resort is actually quite small, but we liked that. You didn’t have walk any significant distance to get to anything at all, 5 minutes at best end to end.. Alcohol: If you’re a drinker, have no worries about getting your money’s worth. Alcohol is not only everywhere, it is often encouraged. In the room is a bar with 4 bottles of liquor: rum, tequila, vodka, and brandy. I asked if I could swap out the brandy for bourbon, but no luck. The fridge has a six pack of Dos Equis, 4 cokes, 2 diet cokes, a ginger ale, and bottled water. They do come and restock it daily, but there were two days that they must’ve missed our room (or not gotten to it yet) and we had to call for refills. There are several bars you can simply walk up to and get a drink, and it’s obviously in all the restaurants (including the buffet). Plus, there are people who simply walk around and ask you if you want a drink. There is a beautiful veranda outside the hotel reception leading to the beach, and you don’t have to sit on their very comfortable couches for even one minute before someone comes along and asks if you’d like something to drink. And, of course, there is a swim up bar at the pool, and people constantly walking up and down the beach taking your drink orders. The only possible complaint was on the wine front where if you wanted a cab, there was *a* cab, not a wine list. I will admit, however, the wines they did have were good selections and we enjoyed most of them. Beaches: The beaches were absolutely beautiful, white and powdery, raked every morning, and devoid of any seagrass. There were plenty of places to sit, whether you wanted poolside, near the music and games, or over in the quiet secluded zone. They never ran out of umbrellas, and were happy to set it up for you. The water was also beautiful, and they had apparently sunk some concrete slabs a good distance out that worked wonderfully as wave breaks, so the water was always very calm. Turns out these slabs also worked wonderfully at attracting a wide variety of fish, so make sure you get out there with a snorkel. We read that we should bring bug spray, but never used it. There were no bugs of any kind on the beach. Sunscreen though – yep, that sun is hot and you’ll burn faster than you think. 50+ at all times. Buy it at home – a tube that’s $7 up here is like $30 down there. Activities: There were lots of activities, but I can’t really comment as we didn’t do any of them. And by activities, I mean things like jet skis, parasailing, small boat sailing, paddle boards, etc. We did snorkel, and that equipment was free to rent for an hour at a time. Food/Restaurants: First things first. Water. We were prepared for Montezuma’s revenge, but didn’t have one problem, and we weren’t just drinking bottled water. Water’s fine, at least within the resort. As for the food, I was beyond impressed. There is a buffet available for each meal, and the amount of food, varieties of food, selection of food was overwhelming. The breakfast buffet even sports a Bloody Mary bar. There is both an inside and outside eating area for the buffet, but there are usually not very many people inside as the outside eating area is beautiful. The Wednesday and Saturday beach barbeque at lunch was off the hook. Pun intended. The only possible complaint I might have at all was the shrimp. There were shrimp aplenty, and they were big, too. However, they were not peeled, and not easily peeled (if they could even be peeled at all). If you don’t mind the shells on cooked shrimp, you’ll be delighted with the varieties served. There are 5 restaurants, but we only ate at 3. Black and White is their steakhouse, and we ate there twice it was so good. Actually, the steak was just okay, but the lobster was to die for. Although it’s not exactly on the menu, they’ll bring you both steak and lobster if you ask. We also ate at the Italian place, also very good. Finally, we ate at the Japanese restaurant. It was just okay. It would’ve been nice if sushi or sashimi was an entrée option rather than a small predetermined selection of rolls as an appetizer. Although we didn’t get it, the steak at the next table looked awesome. There is also 24x7 room service and a 24x7 mini-buffet available, but we were always so full we never availed ourselves of those options. Also, they advertise on Cheap Caribbean as there being a dress code for the restaurants (long pants, long sleeve shirts “for gentlemen”), but I rarely saw anyone in anything but shorts and a t-shirt. Some people did dress up for dinner, especially the ladies, but I wouldn’t worry about packing too much to adhere to a dress code. Tipping: Tipping is included BUT tipping is very much appreciated by the staff. Money on your bed for the maid each morning, a buck or two for every drink that’s brought to you, a $5-10 tip after dinner – it really helps them out, and it does get you a little more sometimes, just by accident of course. The guy bringing me drinks at the beach stopped asking and just kept bringing them as I got low. I’m sure he did that for everybody, but who knows? The second night we were at the steak house, same server, He “accidently” brought me two lobster tails “because they had an extra one”. Just sayin’ – you should tip. Nightlife: The reviews said there wasn’t much of a nightlife, but I’d argue. We weren’t looking for a nightlife – pretty much just chilling at the beach during the day, having some nice meals, and relaxing or going for a stroll at night. However, given what we heard and saw from our balcony, those folks certainly *sounded* like they were having a pretty good time. Sorta wished it ended a little earlier to be honest. Some evenings, the music on the beach was still pretty loud, and in that u-shaped hotel play area, it just resounds back and forth like an echo chamber. No biggie though – it was indeed fun to watch. Nearby: There are plenty of local attractions nearby within a very short walking distance. We didn’t get to very many of them, but very much enjoyed those that we did. Take a walk – I guarantee you’ll be entertained. We’d go back to this place in a heartbeat, and we’d book it through Cheap Caribbean as well. They were great.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image

From: VA
Age: 45-54
Travel: 1-2 trips/year

February 13, 2019
Great resort

Loved this resort. Good food, good service. Loved we could snorkel right from the beach.

Great resort
0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image

From: US
Age: 55-64
Travel: 3-6 trips/year

February 13, 2019
Good for a short trip

Hotel was nice, but not a ton of stuff going on. Plenty to do outside the hotel in the area. Food was pretty good for the most part, this coming from a tough critic. Beach was small and packed with chairs, pools are nice and big although a little cool for me. Staff was exceptional! Nelly at guest service was great, Eder at the buffet was amazing, and Abu was hilarious at the lobby bar. No Kids was my favorite part!!! Would definitely recommend this place, although I don't think it's worth a second visit or an extended stay.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
4.0
User Image

From: Chicago, IL
Age: 35-44
Travel: 3-6 trips/year

February 4, 2019
Pampered Time

From the second you walk in the door you are surrounded by people who are there to make sure your stay is everything!! This Riu is immaculate, well maintained, and constantly being cleaned. The rooms are spacious and clean. Downfall to the room is the bed and pillows are not up to the quality of the resort. Drink enough and stay up late visiting friends and you will sleep like a baby anyway. There is a variety of food options. Hands down the Black and White is the best. I ate more lobster in one week than I had in the last 15 years. The breakfast buffet was always fresh and had plenty of options. The pools are super clean and always welcoming you in. Swim up bar is well stocked and very friendly staff. DO NOT HESITATE to book your next stay here!!! I am a man of few words, and cannot express myself very well on here. After 6 times in Cancun, this is hands down the best place I have stayed at while there


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
3.0
User Image

From: Utah
Age: 55-64
Travel: 1-2 trips/year

Room Information

Riu Palace Las Americas features 372 spacious and tastefully decorated guestrooms, each with a balcony or terrace with stunning tropical or ocean views. Amenities include air conditioning, satellite TV, mini bar and more.

Room Details

Junior Suite (DBSB/SJSB)
Hotel/Studio Unit Details

Junior Suite Ocean View (DBMB/SJMB)
Hotel/Studio Unit Details

Suite Ocean View (SJLB/SUSB)
Hotel/Studio Unit Details

What's to Love

Newly renovated in 2016, all-inclusive everything and no reservations needed at any of the restaurants.

You're a seashell's throw away from the Cancun Hotel Zone's awesome - shops, eats and clubs.

The massages at the Renova Spa. They squeeze every ounce of stress out of you.

The free scuba lesson in the pool. Dive in. It'll be a blast.

The Jacuzzi in one of the pools and the swim-up bar. Plenty of ways you can make a splash.

The resort feels like a huge Spanish castle, and this is perfect. Here, you're beach royalty.

At Los Arcos, you can get both Italian and Brazilian tapas. Delish.

 

What We'd Change

While the beach isn't large, there's still plenty of places to work on your tan and enjoy your own stretch of Cancun's finest beaches.

 

Why You Should Go

It's just 12.5 miles from the airport so get ready to get your vacay on. Soon.

You have access to Riu Caribe & Riu Cancun - kinda like you get three resorts in one.

Karaoke happens at night so rest your pipes and get ready to serenade your adoring fans.

Release your inner adventurer and go windsurfing, canoeing and snorkeling.

Mayan ruins are near - the pyramids of Kukulhan in Chechen Itza. Bring some sturdy shoes.

You can rent a scooter/moped and tour all the epic beachiness of Cancun that's around you.

Available Amenities

  • Car Rental Available
  • Beach
  • Conference Facilities ($)
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Swim-Up Bar(s)
  • Swimming Pool(s)
  • Tennis Court(s)
  • 24 Hour All-Inclusive
  • Sauna
  • Poolside Bar
  • Parking
  • Safe Deposit Box
  • 6 Restaurants
  • 5 Bars/Lounges
  • Massage ($)
  • Snack Bar
  • Elevators
  • Spa ($)
  • Beach Towels
  • Handicap Room Available
  • Wedding Services ($)
  • Honeymoon Packages ($)
  • Wireless Internet
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dive Shop(s)
  • Fishing
  • Golf Course(s)
  • Grocery Store(s)
  • Helicopter/Airplane Rides
  • Jet Ski Rentals
  • Mayan Ruins
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Water-Skiing
  • Windsurfing

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Riu Palace Las Americas (Adults-Only)

Blvd Kukulcan Lote 4

+52 99 88 91 4300

Hotel Description

Riu Palace Las Americas: Cancun's All-Inclusive, Adults-Only Hot Spot

We've got some of the best news - Riu Palace Las Americas has undergone an extensive renovation. Opening October 2016 - this splashy-new resort has everything you want and nothing you don't. Located in the heart of the Cancun Hotel Zone, you have it all at your fingertips: shopping, nosh spots, nightlife and the best part? You can walk there. Back at the resort, you've got two glistening pools and Caracol Beach nearby for daytime chilling and resting up for the nighttime karaoke, where you can channel your inner American Idol. It's an all-inclusive resort so that means no doling out cash at every turn - all your food and drinks are covered. Your only responsibility is to show up at the Riu Palace Las Americas and be fabulous.

It's Time to Get Your Riu On.



DINING

Prep you taste buds because they'll be reveling in a boatload of outstanding flavors. Everything from tasty Mexican (of course) to Japanese. Gourmet Fusion (an eclectic mix of yum) to Italian/Brazilian. When you're craving a good strip of sirloin, there's a steakhouse, and when you want to have it all, there's buffet. Nom. Nom. Nom.

Tio Pepe
Type: Mexican
Hours: Daily, 6:30pm and 8:45pm
Description: Provides tapas items for dinner a la carte.
Dress code: Long trousers and shirts with sleeves for gentlemen.

Krystal
Type: Fusion
Hours: Daily, 6:30pm and 8:45pm
Description: Gourmet fusion-cuisine.
Dress code: Elegant casual. Gentlemen are requested to wear long trousers and shirts with sleeves for gentlemen.

Don Roberto
Type: Buffet
Hours: Breakfast - daily, 7am-10:30am; Dinner - daily, 6pm-10:30pm
Description: Variety of cuisines.
Dress code: Long trousers and shirts with sleeves for gentlemen.

Sakura
Type: Japanese
Hours: Daily, 6:30pm and 8:45pm
Description: Japanese cuisine, offering both teppanyaki-style grilling and a sushi bar.
Dress code: Long trousers and shirts with sleeves for gentlemen.

Los Arcos
Type: Italian/Brazilian
Hours: Lunch - daily, noon-3:30pm; Dinner - daily, 6:30pm and 8:45pm
Description: Serves Italian cuisine for lunch and features Brazilian Rodizio for dinner.
Dress code: Long trousers and shirts with sleeves for gentlemen.

El Romero
Type: Steakhouse
Hours: Lunch - daily, noon-4pm; Dinner - daily, 6:30pm and 8:45pm
Description: Features a poolside grill during lunch and a la carte steak dinner service.
Dress code: Long trousers and shirts with sleeves for gentlemen.

All hours are subject to change



BARS/NIGHTLIFE

If you've got a thirst, they've got five epic haunts for your party palate's pleasure. Hang at the poolside bar or float on over to the swim-up bar - drinks are always frosty and flowing. Later, you can hit the plaza, lobby or lounge. Or you can disregard what we're saying and do anything you darn well please. No matter what you choose, here's to you.

La Nuit
Lounge bar. Open daily.

Art Deco
Lobby bar. Open daily.

La Terraza
Plaza bar. Open daily.

Can
Swim-up bar. Open daily.

Cun
Poolside bar. Open daily.



BEACHES AND POOLS

Sink your toes into the sweet sand on Cancun's exclusive Caracol Beach - the teal waves and loungers are waiting for you. Then head on over to the two shimmering pools that have an adjoining Jacuzzi, and another that's heated in the winter. Beach Citizens, it's time to live large.

SPORTS/ACTIVITIES

Water

  • Windsurfing
  • Catamaran
  • Canoeing
  • Snorkeling
  • Scuba lesson at pool

For an additional charge:

  • Motorized water sports
  • Snorkeling excursions
  • Scuba diving excursions

Land

  • Fitness
  • Tennis
  • Table tennis
  • Volleyball

For an additional charge:

  • Bicycle

Golf
Receive 50% off green fees at Mayan Palace Golf Riviera Maya and 25% off green fees at Hilton Cancun Golf Club.



INTERNET

Riu Palace Las Americas offers complementary WiFi Service in room & common areas. The resort also has a wireless LAN zone.


SPA SERVICES

Renova Spa is full-service spa that is sure to leave you feeling relaxed and refreshed for an additional charge. Services include:
  • Massages
  • Body treatments
  • Facials
  • Beauty Salon

WEDDING/HONEYMOON

Riu Palace Las Americas is the perfect backdrop for your special day. With the help of a wedding planner, your day is bound to be perfect. Please contact the resort directly for more information.

CHILD CARE

This is an adults-only resort.

ADDITIONAL INFORMATION

Location
Riu Palace Las Americas is located 12.5 miles from Cancun International Airport (CUN) and 6.21 miles from downtown and across from Plaza Caracol shopping mall.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

MIN CHECK-IN AGE/SPRING BREAK POLICY: Student/Spring Break groups or individuals, regardless of age are not allowed at this hotel at any time. The hotel reserves the right to use reasonable means to identify suspected student/spring break groups. At least one person of 21 years or older is required in every room during March and April. The Hotel may request guests to show passport or official ID to proof age and reserves the right to refuse admission to anyone. In-room parties, unruly behavior and spring break groups are not allowed at any Riu Resort. Guests can and will be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff.

Currency Policy
Please note that as of Jun 1, 2011, Riu Resorts in Mexico no longer accept or exchange U.S. dollars at the front desk. ATMs are available in the lobby of each resort for withdrawals in Mexican currency.

Exchange Privilege Program
Guests of this hotel can enjoy the facilities at Riu Caribe and Riu Cancun.



All hours, fees, amenities, information and services are subject to change without notice.
Close
 

Choose Your Options

Depart:  
Number of Rooms:
 
Room 1 Details:
  • Junior Suite
- or -
Choose a Vacation Package
and Save More!
$100 Air Credit More
5 days, 4 nights
Travel Dates 2/24 - 3/31
Starting at $829 was $1829
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
$100 Air Credit More
5 days, 4 nights
Travel Dates 4/1 - 8/17
Starting at $799 was $1339
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
$100 Air Credit More
6 days, 5 nights
Travel Dates 6/1 - 6/30
Starting at $969 was $1559
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
$100 Air Credit More
5 days, 4 nights
Travel Dates 8/18 - 10/26
Starting at $739 was $1169
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST