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Riu Palace Costa Mujeres

Mexico - Cancun

Our Rating

4 Nights with Air from $619 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
4.5
Service
 
4.7
Beaches & Pools
 
4.7
Dining Options
 
4.3
Room Comfort
 
4.5
4.6 out of 5
"It is very nice Hotel, new and service is great. I was surprised that Liquor were top shelf. Food also was great" – Traver1
27 out of 30 (90%) customers would recommend this product to a friend.
Relaxing Christmas
All Customer Reviews
1-4 of 28 reviews. Sort by
April 19, 2019
Amazing experience

This was my first trip out the country and it was amazing. I would recommend to anyone. The people in the hotel are so friendly and everywhere else we went as well. I can't wait to go again.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: New York
Age: 35-44

April 19, 2019
Lovely

For my first time in Mexico I can say boy oh boy It was WONDERFUL From the time we step into the hotel to the time we left. Great customer service Clean room amazing food and great drinks I would definitely recommend staying here.

Lovely Lovely
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Overall Rating: 5
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Brooklyn
Age: 35-44

April 19, 2019
Fabulous beach, worth the longer ride from airport

We arrived on a Sunday afternoon around 2pm and many guest rooms were not ready. If you are arriving before 3 or 4 pm, be sure to pack a smaller separate bag with beachwear that you can change into in case your room isnt ready. We had to leave our luggage stacked up in the lobby until the room was ready. This was annoying but must be the norm there because the front desk was very casual about it. I thought the number of guests waiting for rooms was alot and would think that the staff would not want to create a large backup at 3pm and be sure that rooms were available. I was also told that I could upgrade to a swim out suite once I arrived, but when I got there they said there were none available. I went online as though I was going to book one and the website said they were available. The room I did get turned out to be all we needed anyway, but it was right above the swimouts and during the 5 days we were there, only one of the swimouts had people in them?? Aside from the check in process, everything else was great! The pools with the swim up bars were always busy but we never had to wait for service. There were other quieter pools too if that is more to your liking. The waitstaff that walked the beach was excellent, brought drinks out to us on the beach. We never had to wait at the restaurants and tried them all, our favorites were the Italian and the Mexican restaurants.The Buffet always had options for anyone's palate. You can book excursions right on property and can haggle the best deal. There were no SpringBreakers and very few families with small children even though this is not adults only it sort of felt that way. The beach was beautiful and we never had a problem finding chairs there or by the pool, no matter the time of day.

Fabulous beach, worth the longer ride from airport Fabulous beach, worth the longer ride from airport
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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Wisconsin, USA
Age: 45-54
Travel: 3-6 trips/year

April 16, 2019
Great Value Overall

Pros: -Beautiful and very new resort -nightly shows are nice to watch (minute to win it on sundays was the best!) -lots of activities during the day, such as volleyball, bingo, yoga -can also purchase additional activities such as painting and massages -plenty of pools -plenty of chairs by pools and beach. never spent more than 5 minutes looking for a spot. Cons: -massages are extremely expensive, even with the $30 spa credit (which can only be applied to the most expensive massage they offer). -Restaurants are just okay, nothing spectacular (although the lobster from the steakhouse and Pepe's by the pool are both pretty good). But this is to be expected from an all inclusive at this price range. Obviously the japanese and italian restaurants won't be the best and most authentic you've tried, but they get the job done and offer variety during the stay. -lots of seaweed at the beach made it unenjoyable, but that is not the fault of the hotel. just a con overall during the stay but I don't fault the resort. -I really wish this resort was adults only, and don't get me wrong, I knew it wasn't adults only when I booked. However, the whole vibe of the hotel made me feel like it was meant to be adults only. The rooms are more of a romantic setting for couples with a nice, deep tub in the middle of the room, however this must be awkward for families as the rooms offers zero privacy. With Riu Dunamar right next door and already being family friendly, equipped with a waterpark and a riuland, my boyfriend and I failed to see why both properties would need to be family friendly. We felt it would have made more sense if Riu Palace Costa Mujeres was just Riu Dunamar's adults only sister property. This would've made the swim up pools more enjoyable because kids were always in the pools with swim up bars! Not sure if they were allowed to be there but it definitely wasn't enforced if they weren't. Overall, the hotel was still a great stay and I'd still recommend this place to others depending on what type of vacation they are looking for! It is isolated so keep this in mind. This could be a great or a bad thing depending on what you want to do. For me and my boyfriend, we were just looking to relax and maybe do an excursion or two. Cheap Caribbean made this so easy since their reps are on site everyday and provide tours for you to choose from. If you are looking to go out every night and explore Cancun and it's nightlife, this is not the resort for you! However, if you're looking to do that me and my boyfriend did, you'll love it (unless you're trying to tan with a super sexy/cheeky bathing suit, cause you'll feel awkward with the kids running around).


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Las Vegas
Age: 25-34
Travel: 1-2 trips/year

Room Information

You're going to be feeling like true, beach-royalty the minute you step in to these beautiful suites. The fabulous amenities and tranquil setting will have you wishing you never had to return home!

Room Details

Junior Suite Garden View (SJJB)
Hotel/Studio Unit Details

Junior Suite Partial Ocean View (SJLB)
Hotel/Studio Unit Details

Junior Suite Ocean View (SJMB)
Hotel/Studio Unit Details

What's to Love

The modern design of this hotel will have you feeling like royalty in no time!

Having access to Riu Dunamar next door makes for double the fun.

Being away from the busy Hotel Zone in the heart of Cancun provides so much tranquility!

 

What We'd Change

The hour ride from the airport to the resort can seem like forever when paradise is waiting!
 

Why You Should Go

This resort is located right on the beautiful beach of Cancun!

You can't beat the location! Connected to Riu Dunamar Hotel, you get twice the amenities!

Available Amenities

  • Kayaks
  • Snorkeling
  • Whirlpool/Hot Tub
  • 6 Restaurants
  • 6 Bars/Lounges
  • ATM/Banking
  • Spa ($)
  • Catamarans
  • Wireless Internet
  • Fitness Center


Nearby Excursions & Attractions

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Riu Palace Costa Mujeres

Hotel Description

SUMMARY Imagine wasting the day away on a quiet, tranquil beach, with nothing but the sound of the ocean waves crashing in the background. That's exactly the experience you'll have at Riu Palace Costa Mujeres! INFORMATION

Riu Palace Costa Mujeres

Imagine wasting the day away on a quiet, tranquil beach, with nothing but the sound of the ocean waves crashing in the background. That's exactly the experience you'll have at Riu Palace Costa Mujeres! This 600+ room resort is tucked just north of Cancun and has all the amenities you need for a little rest, relaxation and a whole lot of fun!

DINING

Main Restaurant
Type: Buffet
Hours: Breakfast - daily, 7am-10:30am; Lunch - 12pm-3:30pm; Dinner - 6pm-10pm.
Description: Full American buffet, live cooking stations and assorted desserts.
Dress code: Formal dress required for dinner. Gentlemen- no sleeveless t-shirts.


Krystal
Type: Fusion
Hours:Dinner - 6:30pm
Description:
Dress code: Formal dress required for dinner. Gentlemen- no sleeveless t-shirts.


Japanese Restaurant
Type: Japanese
Hours:Dinner - 6:30-
Description: A la carte dinner options.
Dress code: Formal dress required for dinner. Gentlemen- no sleeveless t-shirts.


Steakhouse (same location as Poolside Restaurant)
Type: Steakhouse
Hours: Dinner - 6:30pm
Description: Delicious steakhouse with traditional offerings.
Dress code: Formal dress required for dinner. Gentlemen- no sleeveless t-shirts.


Poolside Restaurant
Type: Casual
Hours:Lunch - 12pm-3:30pm
Description: Buffet with live cooking stations and assorted desserts.

Italian
Type: Italian
Hours: 6:30pm
Description: Buffet, starters and desserts.
Dress code: Formal dress required for dinner. Gentlemen- no sleeveless t-shirts.


Mexican
Type: Mexican
Hours: Dinner - 6pm
Description: Delicious starters and dessert buffet.
Dress code: Formal dress required for dinner. Gentlemen- no sleeveless t-shirts.


Capuchino
Type: Patisserie and ice cream
Hours: Daily, 10am-6pm
Description: Delicious ice creams and bakery options.

Lounge 24
Type: American and Italian
Hours: Breakfast, daily - 10:30am-noon; Pizza/Pasta/Salad - 3pm-5pm; Snacks and drinks 24 hours.
Description: Continental breakfast items, and delicious Italian offerings in the afternoons.

Hours are subject to change.



BARS/NIGHTLIFE

Lobby Bar
Open daily, 10am- midnight

Lounge Bar
Open daily, 24 hours

Poolside Bar
Open daily, 10am-6pm

Swim-up Bar
Open daily, 10am-6pm

All hours and offerings subject to change at any time.


BEACHES AND POOLS

Spend the day lounging by one of the five pools or on the fabulous beaches of Cancun.
Enjoy the serenity of the private beach on a hammock or under an umbrella!

SPORTS/ACTIVITIES

Water

  • Swimming
  • Splash Water World
  • Intro Scuba Lesson
  • Snorkeling
  • Catamaran
  • Kayaking

Land

  • Golf (nearby)
  • Group Fitness at RiuFit
  • Gym

INTERNET

Wi-Fi is available for all guests.

SPA SERVICES

Spa services are available at Renova Spa for an additional fee.

WEDDING SERVICES

Wedding services are not available at the resort.

CHILD CARE

Child care is available in the Riu Land Kids Club.


ADDITIONAL INFORMATION

Location

Located in beautiful Costa Mujeres

60-minute car ride from the airport

MIN CHECK-IN AGE/SPRING BREAK POLICY: Student/Spring Break groups or individuals, regardless of age are not allowed at this hotel at any time. The hotel reserves the right to use reasonable means to identify suspected student/spring break groups. At least one person of 21 years or older is required in every room during March and April. The Hotel may request guests to show passport or official ID to proof age and reserves the right to refuse admission to anyone. In-room parties, unruly behavior and spring break groups are not allowed at any Riu Resort. Guests can and will be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff.

Check-In/Check-Out
Check-in: 3pm. check-out: noon.A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

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Choose a Vacation Package
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$35 Spa Credit More
5 days, 4 nights
Travel Dates 8/18 - 10/26
Starting at $619 was $1249
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
$35 Spa Credit More
7 days, 6 nights
Travel Dates 4/26 - 8/17
Starting at $919 was $1999
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
$35 Spa Credit More
5 days, 4 nights
Travel Dates 10/27 - 12/23
Starting at $699 was $1329
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!

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