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Riu Cancun

Mexico - Cancun

Our Rating
1-833-293-8786
4 Nights with Air from $669 All-Inclusive
Info Customer Reviews Questions & Answers

Awwww, it's vacation time! And traveling to Cancun is so crazy simple, especially since the Riu Cancun is so close to th ... More

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Customer Rating 172 Reviews
Value
 
4.3
Service
 
4.5
Beaches & Pools
 
4.5
Dining Options
 
4.1
Room Comfort
 
4.1
4.3 out of 5
"Amazing resort! Awesome drinks, food, service, location, and best of all, it'll keep you feeling like you're on vacation the way it is meant to be. Been to cancun a lot, and this hotel has been the onl..." – egyptianboy69
168 out of 202 (83%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.3
Service
 
4.5
Beaches & Pools
 
4.5
Dining Options
 
4.1
Room Comfort
 
4.1
4.3 out of 5
"Amazing resort! Awesome drinks, food, service, location, and best of all, it'll keep you feeling like you're on vacation the way it is meant to be. Been to cancun a lot, and this hotel has been the onl..." – egyptianboy69
168 out of 202 (83%) customers would recommend this product to a friend.
Fun times View from our room Our view Pool side Leaving the resort boarding ferry From my balcony When my bed is made up you come back to this beautiful creature. View from Lunch Room view View from pool with bar Picture of Bed view from ferry leaving to dolphin swim View from room balcony Our room view
All Customer Reviews
1-4 of 172 reviews. Sort by
January 31, 2019
Terrible Food

Second time staying here I have to say the resort is nice but beware the food is terrible. It’s hard to cook mash potatoes wrong and yet one day they’re salty and the next too thin. Chicken was often overlooked, steak was terrible. Everything tastes the same no flavor in many of the options. After about 3 days we had to go off the resort to get food. Pizza was bland, would not recommend d this location if you care about food!!


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Overall Rating: 3
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
1.0
Room Comfort
 
3.0
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From: New York NY
Age: 25-34
Travel: 3-6 trips/year

January 31, 2019
Extremely Impressed!

I was so impressed by the price for this deal all inclusive Riu Cancun with airfare for only 767 a PERSON. Not only was the deal something you could not give up but the resort, the staff, the food, the entertainment was all beyond my expectations. I would go again!!!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: NYC
Age: 25-34
Travel: 3-6 trips/year

January 29, 2019
Perfect location

For what we paid for, it was perfect! The location was perfect for us. There is a decent mall right across the road that had some great prices on their stuff. It is a really short walk to congo-bongo (It initially looked further away). The room was a typical and basic, we really enjoyed the stocked mini fridge (which is stocked every other day) and the hard alcohol taps right in the room. The beach view was beautiful, and falling asleep to the sound of the waves was the best! We kept our porch door open the whole time and never needed to turn on the AC. At night it got a little chilly with the wind, and there were extra blankets in the room which were perfect. The beach was a little small, but we never had a problem with getting a seat on the beach. There is a beach volleyball right on the grounds. There were plenty of pools, but have to be up early to get the good seats. There was a cheapcaribbean.com representative on-site. His name is John and he was FANTASTIC!! I didn't think that he was pushy at all and answered all of our questions perfectly. We decided to do one excursion, and bought through him. We did the full day Chichen Itza, and it was wonderful! The company did a good job with making sure that we stayed entertained the whole day. The tour guide was very knowledgable. The food that was provided at the Buffett was okay, not crazy amount of choices but was delicious Mexican food! We really enjoyed it and would totally recommend! The downside of our whole trip was our flight. We really appreciated that cheapcaribbean.com has it in on the one way flights that work with Apple vacations and Funjet- at a great price..... but both flights took off almost an hour late with no explinations as to why we sat in the plane for so long. There was an option to upgrade that came with drink coupons and food voucher. The flight down got a little turbulent, and they stopped serving anything and didn't allow for anyone to go to the bathroom (even after the pilot turned off the fasten seatbelt sign). The flight attendants clearly were not American, and were a little rude. Overall, we were very happy with the whole vacation and for the price that we paid!


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Overall Rating: 4
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Milwaukee, WI
Age: 25-34
Travel: 1-2 trips/year

January 27, 2019
Riu Cancun

Overall, the resort was nice and a good value. The outside areas including the pool and beach area were very nice. Plenty of bars to choose from. The dining options were ok, mostly buffet style. I wasn't overly impressed with the food quality, but pretty much what I expected for an all-inclusive resort. The service was good and the employees were all very friendly. Good entertainment with the nightly stage show, sports bar, and night club. The rooms were average and the pillows were very uncomfortable. Great view from the balcony. I appreciated the beer and bottled water that was provided in the mini fridge. There was plenty of shops and other things to do within walking distance. Overall, we had a very good time and I would likely stay at this resort again.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
3.0
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From: St. Louis, MO
Age: 35-44

Room Information

569 guest rooms complete with A/C, hair dryer, telephone, minibar, liquor dispenser, satellite TV, in-room safe, iron/ironing board, ceiling fan, and a private balcony or terrace.

Room Details

Double Room Ocean View (DBMB)
Hotel/Studio Unit Details

Junior Suite Ocean View (SUMB)
Hotel/Studio Unit Details

What's to Love

No reservations needed at any of the restaurants.

No golf carts needed here to get around - you can stumble from the pool to the beach to the restaurants & bars easily.

Three pools with ocean views and breezes means you and your travel mate/partner/husband/wife/dog won't be on top of each other.

The soul-soothing whirlpool off the gym. Yea - you can picture yourself there.

The delicious food & drinks, incredible service, fun-loving entertainment - it's like being wrapped in a cozy beach blanket.

At the cooking stations at the restaurants, they'll cook you up something "on the fly" - now that's what you're talking about!

 

What We'd Change

The gift shop at the resort is a bit pricey, but right across the street is a large supermarket so you can pick up any groceries you might want or things you forgot for a lot cheaper.
 

Why You Should Go

It's about 13 miles from the airport & in the smokin' hot Cancun resort area. You've landed in the epicenter of Awesome.

Don't miss Isle Mujeres - stunning beaches, fresh seafood, loads of culture. In town, you can find a museum or two!

You can rent a bicycle and explore that nearby shopping center (or go all the way downtown).

Soak up all that Riu Caribe (sister resort!) has to offer - the diving pool is da bomb.

Available Amenities

  • Beach
  • Volleyball
  • Cable/Satellite TV
  • Children's Activities
  • Conference Facilities ($)
  • Daily Maid Service
  • Golf Course ($)
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Pool Bar
  • Swimming Pool(s)
  • Scuba Diving ($)
  • Sailing
  • 24 Hour All-Inclusive
  • Game Room
  • Bicycle Rental
  • 5 Restaurants
  • 6 Bars/Lounges
  • Nightclub
  • Snack Bar
  • Canoes
  • Massage/Spa Treatments ($)
  • Wedding Services ($)
  • Sports Bar
  • Wireless Internet Access ($)
  • Fitness Center
  • Beach Towels
  • Loungers at Beach and Pool
  • Tour and Island Information
  • Introductory Scuba Lesson
  • Evening Entertainment
  • Wireless Internet in lobby
  • Business Center


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Grocery Store(s)
  • Scuba Diving
  • Watersports Rentals

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Riu Cancun

Blvd Kukulcan, Km 9, Manzana 50, Lote 5, Zona Hotelera

011-52-998-848-7151

Hotel Description

Riu Cancun: In the Heart of Cancun's Resort Zone

Awwww, it's vacation time! And traveling to Cancun is so crazy simple, especially since the Riu Cancun is so close to the airport - aren't you glad you'll be frolicking on those white sands in no time?! The gleaming pool waters, the soothing ocean waves and a big 'ole Mojito (hey, take your own insulated cup to keep it even cooler) are calling your name. It's time to shake, rattle and roll because sometimes vacations only come around every now and then.



DINING

You'll have variety, some traditional favorites (pizza, pasta and salads) and cooking stations throughout the day so you can order up exactly what you want. Plus, it's Mexico so you know you'll feast on someone's Grandma's guac and salsa recipe.

Miramar
Type: International
Hours: Open for breakfast, lunch and dinner.
Description: Full American breakfast buffet, live cooking stations throughout the day, and themed buffets for dinner three times a week.

La Toscana
Type: Italian
Hours: Open for dinner.
Description: A la carte menu with buffet starters and delectable desserts.
Dress code: Men - Long trousers and no sleeveless shirts.

Kawachi
Type: Asian
Hours: Open for dinner.
Description: A la carte Asian dishes prepared especially for you.
Dress code: Men - Long trousers and no sleeveless shirts.

Turquesa
Type: Grill and steakhouse
Hours: Open daily.
Description: During the day enjoy fresh grilled specialties by the pool and at night, the restaurant becomes a steakhouse.
Dress code: Casual during the day. Formal attire for the evening (Men - Long trousers and no sleeveless shirts.)

Coral
Type: Grill
Hours: Open daily.
Description: Poolside grill.

All hours subject to change.



BARS/NIGHTLIFE

You'll find local and imported beverages at the bars and since you're at an all-inclusive, you can order as many as you want - there's no judging here - just like no one will judge your dancin' skills at the disco. And, the sports bar is bound to get a little rowdy, too - you saw that foosball table, right?

La Punta
Lobby bar. Open daily.

La Fiesta
Lounge bar. Open daily.

Sports Bar
Open 24 hours.

Corner Bar
Open daily.

Poolside Bar
Open daily.

Pacha
Disco. Open six nights a week.



BEACHES AND POOLS

Three shimmering pools and an infinity pool with drop dead gorgeous views - you're going to be at that swim-up bar lots (unlimited drinks all day, all week!) Of course, loungers, umbrellas and towels are all available to you. Best part - just a step or two off the sun terrace is Cancun's claim to fame - soft sands and sparkling seas.

SPORTS/ACTIVITIES

Water

  • Catamaran
  • Kayaking
  • Snorkeling
  • One introductory scuba diving lesson in the pool

For an additional charge:

  • Motorized water sports

Land

  • Fitness
  • Ping pong

Golf
Golf is located near the resort at Cancun Golf Club at Pok Ta Pok and at Moon Palace Golf & Spa Resort.



INTERNET

Guests can use Wi-Fi in the lobby area for 90 consecutive minutes, daily. Wi-Fi is available in guest rooms for an additional charge.

SPA SERVICES

Guests can relax and be rejuvenated at the Renova Spa, offering beauty treatments, massages and spa services (fees apply).

WEDDING SERVICES

Wedding packages are available at this resort. Contact the resort directly for details.

CHILD CARE

Daytime entertainment program for children ages 4-7 and 8-12 is offered at RiuLand daily. Young guests of the hotel can enjoy the children's playground and the children's pool.

ADDITIONAL INFORMATION

Location
Riu Cancun is located about 30 minutes from Cancun International Airport (CUN).

Check-In/Check-Out
Check-in: 3pm. check-out: noon. A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Smoke-Free Policy
Under Mexican legislation smoking is not permitted in the public areas of the hotel, except in specifically designated areas.

Currency Policy
Riu Resorts in Mexico no longer accept or exchange U.S. dollars at the front desk; ATMs are available in the lobby of each resort for withdrawals in Mexican currency.



MIN CHECK-IN AGE/SPRING BREAK POLICY: Student/Spring Break groups or individuals, regardless of age are not allowed at this hotel at any time. The hotel reserves the right to use reasonable means to identify suspected student/spring break groups. At least one person of 21 years or older is required in every room during March and April. The Hotel may request guests to show passport or official ID to proof age and reserves the right to refuse admission to anyone. In-room parties, unruly behavior and spring break groups are not allowed at any Riu Resort. Guests can and will be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff.

All hours, fees, amenities, information and services are subject to change without notice.
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  • Double Room Ocean View
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$150 Air Credit More
5 days, 4 nights
Travel Dates 2/21 - 3/31
Starting at $669 was $1549
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
$150 Air Credit More
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Travel Dates 4/1 - 8/17
Starting at $619 was $1149
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$150 Air Credit More
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Travel Dates 8/18 - 10/26
Starting at $559 was $1029
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