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Riu Cancun

Mexico - Cancun

Our Rating

4 Nights with Air from $649 All-Inclusive
Info Customer Reviews Questions & Answers

Awwww, it's vacation time! And traveling to Cancun is so crazy simple, especially since the Riu Cancun is so close to th ... More

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Customer Rating 207 Reviews
Value
 
4.3
Service
 
4.5
Beaches & Pools
 
4.5
Dining Options
 
4.0
Room Comfort
 
4.1
4.3 out of 5
"My girlfriend and I visited the Riu Cancun late in July 2016 for a week. This resort is top notch. Service: The staff (cleaning crew, front desk, waiters, cooks, bartenders ) are friendly, accommodat..." – PhillyBeachComber
199 out of 246 (81%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.3
Service
 
4.5
Beaches & Pools
 
4.5
Dining Options
 
4.0
Room Comfort
 
4.1
4.3 out of 5
"My girlfriend and I visited the Riu Cancun late in July 2016 for a week. This resort is top notch. Service: The staff (cleaning crew, front desk, waiters, cooks, bartenders ) are friendly, accommodat..." – PhillyBeachComber
199 out of 246 (81%) customers would recommend this product to a friend.
Fun times View from our room Our view Pool side Leaving the resort boarding ferry From my balcony When my bed is made up you come back to this beautiful creature. View from Lunch Room view View from pool with bar Picture of Bed view from ferry leaving to dolphin swim View from room balcony Our room view
All Customer Reviews
1-4 of 207 reviews. Sort by
June 23, 2019
Party Central

We took our kids to Mexico for the first time here. Our first visit to Mexico was to Riu Cancún 13 years ago so we thought they would have fun and we were more comfortable taking them to a place we were comfortable with. They did have a blast! We had a few issues getting there due to storms but everyone was accommodating and understanding of our late arrival. Employees of this hotel take a lot of crap from young kids but they do it with sweat dripping off of them and with a smile on their face. Please make sure you tip these people well. They deserve it! Beach was beautiful. There was a day or two where part of the ocean had some seaweed but employees work their butt off to keep it clean and seaweed gone. The shades of blue were just spectacular. The room and view from it were just phenomenal. It’s hard to find a hotel with such a beautiful ocean view. This was my favorite part of the stay! Important to note. If you want a place to party and celebrate then Cancún is the area to visit. Riu Cancún is within a very short walking distance to Coco Bongos, Senior Frogs, shopping, and a pharmacy. Cancún is a party spot and that’s what people go there for. If you are wanting peace and quiet then visit south of Cancun. (Maroma Beach is stunning)

Party Central
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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Iowa
Age: 35-44
Travel: 1-2 trips/year

June 5, 2019
Great Resort, very thorough review

This resort was in the perfect location! Only 20 minutes from the airport. Just across the street from the Mall and all the popular night clubs and resturants. Pharmacies and convenient stores are close by as well even taxi services. The staff at the resort are amazing every one was friendly and extremely accomodating. The resort staff work around the clock to keep the resort clean you will never see a mess or anything out of place. You even see the staff cleaning out the pool and pool areas every night and again in the morning. I guess when offering free unlimited alcohol things can get a little messy lol. The buffet for breakfast is amazing huge selection. But limited when it comes to dinner at the other resturants had very few prefixe menu options. The buffett at dinner time was very repetitive. Remember be a little early to guarantee seating. The bathrooms in the room altough very clean do have a faint mildew or if not mildew a kind of and old basement smell I read that in another review and would have to agree. You can only smell it from the bathroom when you are in it although it is faint still a tad annoying. Overall i would defenitely reccomend this resort and stay again One more thing. This resort is labeled family friendly but I only saw maybe 3-4 families with children during my stay. Maybe since I went around memorial day weekend but it didn't seem too kid friendly. During the day there was a foam party in the pool and a twerk contest for 2 days. There is a pool that is more secluded where you can take the kiddies during those festivities since those pools are close to the swim up bar.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Long Beach, New York
Age: 25-34
Travel: 3-6 trips/year

June 1, 2019
Great place!

I will definitely use cheapcaribbean again! Rui Cancun is clean, beautiful, and you definitely get your money’s worth!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Indianapolis Indiana
Age: 35-44

May 30, 2019
WOULD GO BACK AGAIN AND AGAIN

This was my first trip out of the US and I did not want to go back home! It was a great experience- real 5-palm tree treatment. Besides the resort being amazing, NIGHTLIFE IS WALKING DISTANCE. It is the perfect 5 minute walk at most- only having to cross one street. It is SAFE and you will have the time of your lives!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: New Jersey
Age: 19-24
Travel: 1-2 trips/year

Room Information

569 guest rooms complete with A/C, hair dryer, telephone, minibar, liquor dispenser, satellite TV, in-room safe, iron/ironing board, ceiling fan, and a private balcony or terrace.

Room Details

Double Room Ocean View (DBMB)
Hotel/Studio Unit Details

Junior Suite Ocean View (SUMB)
Hotel/Studio Unit Details

What's to Love

No reservations needed at any of the restaurants.

No golf carts needed here to get around - you can stumble from the pool to the beach to the restaurants & bars easily.

Three pools with ocean views and breezes means you and your travel mate/partner/husband/wife/dog won't be on top of each other.

The soul-soothing whirlpool off the gym. Yea - you can picture yourself there.

The delicious food & drinks, incredible service, fun-loving entertainment - it's like being wrapped in a cozy beach blanket.

At the cooking stations at the restaurants, they'll cook you up something "on the fly" - now that's what you're talking about!

 

What We'd Change

The gift shop at the resort is a bit pricey, but right across the street is a large supermarket so you can pick up any groceries you might want or things you forgot for a lot cheaper.
 

Why You Should Go

It's about 13 miles from the airport & in the smokin' hot Cancun resort area. You've landed in the epicenter of Awesome.

Don't miss Isle Mujeres - stunning beaches, fresh seafood, loads of culture. In town, you can find a museum or two!

You can rent a bicycle and explore that nearby shopping center (or go all the way downtown).

Soak up all that Riu Caribe (sister resort!) has to offer - the diving pool is da bomb.

Available Amenities

  • Beach
  • Volleyball
  • Cable/Satellite TV
  • Children's Activities
  • Conference Facilities ($)
  • Daily Maid Service
  • Golf Course ($)
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Pool Bar
  • Swimming Pool(s)
  • Scuba Diving ($)
  • Sailing
  • 24 Hour All-Inclusive
  • Game Room
  • Bicycle Rental
  • 5 Restaurants
  • 6 Bars/Lounges
  • Nightclub
  • Snack Bar
  • Canoes
  • Massage/Spa Treatments ($)
  • Wedding Services ($)
  • Sports Bar
  • Wireless Internet Access ($)
  • Fitness Center
  • Beach Towels
  • Loungers at Beach and Pool
  • Tour and Island Information
  • Introductory Scuba Lesson
  • Evening Entertainment
  • Wireless Internet in lobby
  • Business Center


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Grocery Store(s)
  • Scuba Diving
  • Watersports Rentals

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Riu Cancun

Blvd Kukulcan, Km 9, Manzana 50, Lote 5, Zona Hotelera

011-52-998-848-7151

Hotel Description

Riu Cancun: In the Heart of Cancun's Resort Zone

Awwww, it's vacation time! And traveling to Cancun is so crazy simple, especially since the Riu Cancun is so close to the airport - aren't you glad you'll be frolicking on those white sands in no time?! The gleaming pool waters, the soothing ocean waves and a big 'ole Mojito (hey, take your own insulated cup to keep it even cooler) are calling your name. It's time to shake, rattle and roll because sometimes vacations only come around every now and then.



DINING

You'll have variety, some traditional favorites (pizza, pasta and salads) and cooking stations throughout the day so you can order up exactly what you want. Plus, it's Mexico so you know you'll feast on someone's Grandma's guac and salsa recipe.

Miramar
Type: International
Hours: Open for breakfast, lunch and dinner.
Description: Full American breakfast buffet, live cooking stations throughout the day, and themed buffets for dinner three times a week.

La Toscana
Type: Italian
Hours: Open for dinner.
Description: A la carte menu with buffet starters and delectable desserts.
Dress code: Men - Long trousers and no sleeveless shirts.

Kawachi
Type: Asian
Hours: Open for dinner.
Description: A la carte Asian dishes prepared especially for you.
Dress code: Men - Long trousers and no sleeveless shirts.

Turquesa
Type: Grill and steakhouse
Hours: Open daily.
Description: During the day enjoy fresh grilled specialties by the pool and at night, the restaurant becomes a steakhouse.
Dress code: Casual during the day. Formal attire for the evening (Men - Long trousers and no sleeveless shirts.)

Coral
Type: Grill
Hours: Open daily.
Description: Poolside grill.

All hours subject to change.



BARS/NIGHTLIFE

You'll find local and imported beverages at the bars and since you're at an all-inclusive, you can order as many as you want - there's no judging here - just like no one will judge your dancin' skills at the disco. And, the sports bar is bound to get a little rowdy, too - you saw that foosball table, right?

La Punta
Lobby bar. Open daily.

La Fiesta
Lounge bar. Open daily.

Sports Bar
Open 24 hours.

Corner Bar
Open daily.

Poolside Bar
Open daily.

Pacha
Disco. Open six nights a week.



BEACHES AND POOLS

Three shimmering pools and an infinity pool with drop dead gorgeous views - you're going to be at that swim-up bar lots (unlimited drinks all day, all week!) Of course, loungers, umbrellas and towels are all available to you. Best part - just a step or two off the sun terrace is Cancun's claim to fame - soft sands and sparkling seas.

SPORTS/ACTIVITIES

Water

  • Catamaran
  • Kayaking
  • Snorkeling
  • One introductory scuba diving lesson in the pool

For an additional charge:

  • Motorized water sports

Land

  • Fitness
  • Ping pong

Golf
Golf is located near the resort at Cancun Golf Club at Pok Ta Pok and at Moon Palace Golf & Spa Resort.



INTERNET

Guests can use Wi-Fi in the lobby area for 90 consecutive minutes, daily. Wi-Fi is available in guest rooms for an additional charge.

SPA SERVICES

Guests can relax and be rejuvenated at the Renova Spa, offering beauty treatments, massages and spa services (fees apply).

WEDDING SERVICES

Wedding packages are available at this resort. Contact the resort directly for details.

CHILD CARE

Daytime entertainment program for children ages 4-7 and 8-12 is offered at RiuLand daily. Young guests of the hotel can enjoy the children's playground and the children's pool.

ADDITIONAL INFORMATION

Location
Riu Cancun is located about 30 minutes from Cancun International Airport (CUN).

Check-In/Check-Out
Check-in: 3pm. check-out: noon. A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Smoke-Free Policy
Under Mexican legislation smoking is not permitted in the public areas of the hotel, except in specifically designated areas.

Currency Policy
Riu Resorts in Mexico no longer accept or exchange U.S. dollars at the front desk; ATMs are available in the lobby of each resort for withdrawals in Mexican currency.

Sanitation Tax
Effective March 1, 2019, guests are required to pay a sanitation tax of $25.35 Mexican pesos per room, per night (approx. $1.33 USD), designated for environmental purposes. Please be mindful of the fluctuation of exchange rates, as this exact dollar amount may vary.



MIN CHECK-IN AGE/SPRING BREAK POLICY: Student/Spring Break groups or individuals, regardless of age are not allowed at this hotel at any time. The hotel reserves the right to use reasonable means to identify suspected student/spring break groups. At least one person of 21 years or older is required in every room during March and April. The Hotel may request guests to show passport or official ID to proof age and reserves the right to refuse admission to anyone. In-room parties, unruly behavior and spring break groups are not allowed at any Riu Resort. Guests can and will be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff.

All hours, fees, amenities, information and services are subject to change without notice.
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Travel Dates 8/18 - 12/22
Starting at $649 was $1059
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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