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Reflect Cancun

Mexico - Cancun

Our Rating

4 Nights with Air from $809 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
3.6
Service
 
3.5
Beaches & Pools
 
3.9
Dining Options
 
3.0
Room Comfort
 
3.5
3.4 out of 5
"Staff was awesome Food was good Grounds were immaculate Amstar rocked as always If you want luxury pay the price otherwise shut your traps. This place was perfectly fine and very agfordable. Thank you ..." – Andy123456
78 out of 130 (60%) customers would recommend this product to a friend.
View from my room View from room balcony Pool daytime Breakfast, yummy !!!! Making memories Beach nighttime Awesome night view Infinity Pool Awesome beach Main pool at night Sunset The hotel Oceanview Beach in from of resort A beautifull moon view from hotel Three resorts down
All Customer Reviews
1-4 of 116 reviews. Sort by
August 18, 2019
Worse vacation ever

No air conditioner in the lobby, and elevators. The air conditioner in the rooms are not working properly. We had to change rooms the first room we got the a/c was not working. The bathroom sink was clogged. The second room, the shower pressure was extremely low. The safe box was broken too. The bed was horrible, making squeaky noises. For being all inclusive the food was poor quality, the drinks were watered down and very bad service, not even the ice machines working. All restaurants are not opening every day. Not entertainment at ALL. Very disappointed experience for the price we paid. I will not recommend this hotel to any friends nor family.


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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: Miami
Age: 45-54
Travel: 3-6 trips/year

August 12, 2019
Worth the cost

The resort was nice, but small. Very clean, all staff was nice and helpful with any and everything. The pools and beaches were clean and very accessible. Downfall was the dining, only one buffet for breakfast lunch and dinner, a total of 4 restaurants with 3 of them having to be close toe shoes and nice shirts for dinner.


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
User Image

From: Pittsburgh, PA
Age: 25-34
Travel: 3-6 trips/year

August 11, 2019
Great Location

Location was gorgeous!!!!! Beach was beautiful and not crowded at all! The resort and pools were clean. The grounds outside kept very nice. If you don’t mind steps, you’ll be Ok! But, for seniors it might be a problem. Staff was mostly friendly but there was a little language barrier.

Great Location Great Location
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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Michigan
Age: 45-54
Travel: 1-2 trips/year

August 7, 2019
very disappointed

The Resort was not what I expected very poor customer service.


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Was this helpful? Yes No
Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
2.0
User Image

From: Queens
Age: 35-44

Room Information

Two stunning towers, one specifically for Altitude Club guests, host 395 beautiful rooms and suites offering stunning views of the Caribbean Sea and Nichupte Lagoon. Rooms and suites in the Altitude Club tower offer additional amenities including a private longe, exclusive access to an adults-only infinity pool and so much more!

Each room also comes with a personal tablet with a directory of services including: room service, events calendar, spa booking requests, room upgrades, activity schedule, daily news and more!

Room Details

Deluxe Room
Hotel/Studio Unit Details

Deluxe Partial Ocean View
Hotel/Studio Unit Details

Deluxe Ocean Front
Hotel/Studio Unit Details

Family Suite Ocean Front (available until 12/22/19)
Hotel/Studio Unit Details

Honeymoon Suite Ocean Front (available until 12/22/19)
Hotel/Studio Unit Details

Altitude Suite
Hotel/Studio Unit Details

Altitude Suite Ocean Front
Hotel/Studio Unit Details

What's to Love

The UNLIMITED-LUXURY® INCLUSIONS give you everything you could ever dream of at an all-inclusive

Upgrading to the Altitude Club gives you access to the adults-only pool. Say hello to kid-free relaxation!

Indulging in a day of pampering at the Reflect Spa, it's a dream!

 

What We'd Change

The drive from the airport can seem like forever when paradise is waiting, but trust us, it's worth the wait!
 

Why You Should Go

The intimate layout of this resort will have you feeling like you're in a secluded paradise, right in the middle of everything Cancun has to offer

The theme parties, oceanfront bars and entertainment venues will keep you entertained for your whole vacation!

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Pool
  • Conference Facilities ($)
  • Cribs Available on Request
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Playground
  • Swimming Pool(s)
  • Scuba Diving ($)
  • 24 Hour Front Desk
  • Sauna
  • Poolside Bar
  • Steam Room
  • Parking
  • 5 Restaurants
  • 5 Bars/Lounges
  • Shopping
  • Multilingual Staff
  • Massage ($)
  • Elevators
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Health Club
  • Snorkeling ($)
  • Handicap Room Available
  • Wedding Services ($)
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Wireless Internet in lobby
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Dive Shop(s)
  • Fishing
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Horseback Riding
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Tennis Courts
  • Water-Skiing
  • Windsurfing

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Reflect Cancun

Pso Kukulcan, km 9 lotes 9 y 9 A

+52 998 848 9800

Hotel Description

Reflect Cancun

Reflect Cancun is located on a sunny, stretch of powder-white sand, offering breathtaking views of the sparkling blue, Caribbean water. This beautiful resort offers everything you could possibly need for a relaxing, beach vacation!

Four shimmering swimming pools (including a children's pool and an Altitude Club, adults-only, infinity pool) offer something for every traveler's tastes. Delicious meals and treats are available at three a la carte dining options, a buffet, a ceviche bar, and a deli cafe with no required reservations. Five bars and lounges serve a wide array of cocktails and unlimited top-shelf spirits. Supervised fun for kids 3-12 is available at the Explorer's Club allowing adults to sneak away and enjoy pampering at the spa. Reflect Cancun caters to every vacation style and creates the perfect atmosphere for moments to remember forever.

Guests who book Altitude Club suites receive upgraded services and amenities including the following:

  • Private check-in/check-out at the Private Lounge
  • Daily continental breakfast, afternoon hors d'oeuvres and desserts in the lounge
  • 24-hour room service with a variety of healthy options
  • Exclusive, onsite bar for members only
  • Access to pool and beach Bali bed rentals, with 1 complimentary day per stay
  • Exclusive, Altitude Club are on the beach near the Beach Bar & grill
  • and much more!


DINING

Restaurant O
Type: International buffet
Hours: Breakfast 6:30am-11am; Dinner 5pm-11pm.
Description:International offerings serving breakfast and dinner buffets.
Dress code: Casual

The Grill
Type: Hours: Lunch and dinner 12pm-11pm.
Description: A la carte grilled specialties served for lunch and dinner
Dress code: Casual

Risotto
Type:Italian
Hours: Dinner 6:30-11pm
Description: A la carte Italian cuisine
Dress code: Casual elegance

Ayami
Type:Asian
Hours: Dinner 6:30-11pm
Description: A la carte Asian cuisine
Dress code: Casual elegance

The Beach Bar & Grill
Type: Bar favorites
Hours: 10am- 6pm
Description: Snack favorites like ceviche, burgers, nachos and more
Dress code: Casual

The Deli
Type: Deli favorites
Hours: Dinner 6am- 11pm
Description: Coffee, tea, bagels, salads and desserts.

El Mortero
Type: Mexican
Hours: Dinner, 6:30pm-11pm
Description: As part of the culinary experience, the hotel offers guests authentic Mexican Cuisine at the traditional El Mortero, which is located on the main strip, walking distance from the resort. Reservations Required.
Dress code: Casual elegance

Sip, Savor & See

Reflect Grand Cancun offers guests the chance to Sip, Savor & See participating Unlimited-Luxury® sister resorts in the area. This means getting to hop around neighboring sister resorts and sipping on even more complimentary cocktails, savoring even more delicious cuisine at any of their restaurants and the chance to see that evening's entertainment. This experience is not a day-pass, and is only available for dinner. Guests must make arrangements through Reflect Cancun's concierge by 3pm. Transportation to and from the resort must be arranged separately. A maximum of 4 guests are allowed per seating.

Hours are subject to change. All restaurant openings rotate throughout the week. Number of restaurants open for each meal is dependent upon occupancy levels.



BARS/NIGHTLIFE

Lobby Bar
Open daily, 5pm-11pm

The Lounge & Terrace
Open daily, 10am-12am

The Pool Bar
Open daily, 10am-6pm

K Bar
Open daily, 11am-5pm

Altitude Club Bar
Open daily, 12pm-7pm (Located in the Altitude Tower and exclusively for Altitude Club guests.)



BEACHES AND POOLS

Spend the day lounging by one of the four shimmering swimming pools or relax with your toes in the sand as you lounge by the ocean.



SPORTS/ACTIVITIES

Water

  • Swimming
  • Water Aerobics
  • Motorized Water Sports ($ through Aquaworld)
  • Scuba Diving ($ through Aquaworld)

Land

  • Yoga
  • Pilates
  • Ping Pong
  • Dance Lessons
  • Golf ($ nearby)
  • Beach Volleyball
  • Beach Football

INTERNET

Wi-Fi is available for all guests.

SPA SERVICES

Spa services are available at The Reflect Spa for an additional fee.


WEDDING SERVICES

Wedding services are available at the resort.

CHILD CARE

Child care is available for kids ages 3-12 in the Explorer's Kid's Club, which includes all things crafts, games, snacks, meals and much more. Open daily from 9am- 5pm.

Babysitting services are available at an additional fee. Reservations must be made 24-hours before requested time at the concierge desk.

Reflect Cancun has something fun for teens (ages 13-17), too! Open daily from 12pm- 8pm, Core Zone offers a variety fun games including a pool table, air hockey, foosball, video games and much more!



ADDITIONAL INFORMATION

Location
Located in beautiful Cancun
25-minute car ride from the airport
15-minute car ride from the downtown Cancun

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

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Free Non-Stop Transfers More
5 days, 4 nights
Travel Dates 1/1 - 4/11
Starting at $809 was $1799
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 3 days left to book!
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5 days, 4 nights
Travel Dates 8/21 - 12/22
Starting at $619 was $1509
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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5 days, 4 nights
Travel Dates 12/23 - 12/31
Starting at $1169 was $2679
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 3 days left to book!

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