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Reflect Krystal Grand Cancun

Mexico - Cancun

Our Rating
1-800-880-2177
4 Nights with Air from $899 All-Inclusive
Info Customer Reviews Questions & Answers

Reflect Krystal Grand Cancun is located on a sunny, stretch of powder-white sand, offering breathtaking views of the spa ... More

Customer Rating 56 Reviews
Value
 
3.8
Service
 
3.5
Beaches & Pools
 
4.1
Dining Options
 
3.0
Room Comfort
 
3.6
3.6 out of 5
"My wife and I recently visited Reflect Krystal Grand Cancun to celebrate our 40th anniversary. We were not disappointed, in fact are wondering why it took us so long. The resort is beautiful, overlooki..." – gocats1957
42 out of 67 (63%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.8
Service
 
3.5
Beaches & Pools
 
4.1
Dining Options
 
3.0
Room Comfort
 
3.6
3.6 out of 5
"My wife and I recently visited Reflect Krystal Grand Cancun to celebrate our 40th anniversary. We were not disappointed, in fact are wondering why it took us so long. The resort is beautiful, overlooki..." – gocats1957
42 out of 67 (63%) customers would recommend this product to a friend.
Awesome beach View from my room Sunset Pool daytime Oceanview Making memories Beach nighttime A beautifull moon view from hotel Awesome night view Infinity Pool
All Customer Reviews
1-4 of 56 reviews. Sort by
February 3, 2019
Beautiful beach - COLD pools

This resort has a beautiful beachfront. The dining was great and the activities were numerous and fun. Rooms were comfortable. We had an amazing stay with only a few downfalls. The property’s layout utilizes MANY STAIRS! Although there are mobility ramps, they often made the distance longer to access them. There is no ramp to the beach area so think twice if you’re not able to navigate a full flight of stairs. The pools are beautiful and clean and have attractive night lighting. Pools do not have 0^entry, so you must be able to navigate steps to enter. Also, the pools were NOT HEATED to a swimmable temperature for our end of January trip. Not having a hot tub was a disappointment. Lastly, during our 7-day stay, there were 2 weddings, both offsite, but the sound from the reception/partying carried on for hours. It was loud, thumping thru the windows! Bring your earplugs or be prepared to change rooms if you’re Oceanside! All-in-all, it was a great vacation for our family: from grandparents to toddlers and all ages in between. Recommend an interior room if you’re a light sleeper.

Oceanview Making memories
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: MI
Age: 55-64
Travel: 1-2 trips/year

January 27, 2019
Great Experience

Great experience overall. I guess the best beach due to the man made barrier. Clean surroundings, excellent location and family friendly. We had a couple of service issues. Room service took forever and order was wrong. Resaturants - even they call them walk-in don't entertain walk-in guests after 9.15pm. We had an issue with on-site Italian restaurant. They were les accomodating that they shoudl have been. We had ocean view - I guess the best possible view, lobby cafe was amazing (including the servers) Would recomment anyday!


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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: New Nork, NY
Age: 35-44
Travel: 1-2 trips/year

January 26, 2019
So beautiful and relaxing.

We visited this hotel for our 1st wedding anniversary. The staff was so welcoming and even surprised us with a brownie and champagne in our room to celebrate. The hotel was beautiful and very clean. The beach was absolutely stunning- We took several walks down the beach and there was not another hotel near by that compared. The only downfall was the pool bar, It was really cold and shaded and you can’t see the ocean when you’re in the pool. It’s a small downfall when you have such an amazing beach area. We felt very secure and safe. We would definitely stay here again.


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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
User Image

From: Colorado
Age: 19-24
Travel: 1-2 trips/year

January 17, 2019
Amazing!

I came to Reflect Krystal Resorts for a girls trip with 5 of my friends. We had a great time! The hotel is in the heart of Cancun and there is so much to do. The hotel staff is super friendly and the rooms are spotless. The food is edible, but whos going on a beach vacation to eat anyway? The food wasnt bad by any means but it wasnt anything to write home about. I know many people are nervous about the safety of teaveling through Mexico but I have to say I didn’t once feel unsure or unsafe. I would definitely stay at the Reflect Krystal again!


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Overall Rating: 4
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
User Image

From: New York, NY
Age: 25-34
Travel: 3-6 trips/year

Room Information

Two stunning towers, one specifically for Altitude Club guests, host 395 beautiful rooms and suites offering stunning views of the Caribbean Sea and Nichupte Lagoon. Rooms and suites in the Altitude Club tower offer additional amenities including a private longe, exclusive access to an adults-only infinity pool and so much more!

Each room also comes with a personal tablet with a directory of services including: room service, events calendar, spa booking requests, room upgrades, activity schedule, daily news and more!

Room Details

Deluxe Room
Hotel/Studio Unit Details

Deluxe Partial Ocean View
Hotel/Studio Unit Details

Deluxe Ocean Front
Hotel/Studio Unit Details

Family Suite Ocean Front
Hotel/Studio Unit Details

Honeymoon Suite Ocean Front
Hotel/Studio Unit Details

Altitude Suite
Hotel/Studio Unit Details

Altitude Suite Ocean Front
Hotel/Studio Unit Details

What's to Love

The UNLIMITED-LUXURY® INCLUSIONS give you everything you could ever dream of at an all-inclusive

Upgrading to the Altitude Club gives you access to the adults-only pool. Say hello to kid-free relaxation!

Indulging in a day of pampering at the Reflect Spa, it's a dream!

 

What We'd Change

The drive from the airport can seem like forever when paradise is waiting, but trust us, it's worth the wait!
 

Why You Should Go

The intimate layout of this resort will have you feeling like you're in a secluded paradise, right in the middle of everything Cancun has to offer

The theme parties, oceanfront bars and entertainment venues will keep you entertained for your whole vacation!

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Pool
  • Conference Facilities ($)
  • Cribs Available on Request
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Playground
  • Swimming Pool(s)
  • Scuba Diving ($)
  • 24 Hour Front Desk
  • Sauna
  • Poolside Bar
  • Steam Room
  • Parking
  • 5 Restaurants
  • 5 Bars/Lounges
  • Shopping
  • Multilingual Staff
  • Massage ($)
  • Elevators
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Health Club
  • Snorkeling ($)
  • Handicap Room Available
  • Wedding Services ($)
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Wireless Internet in lobby
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Dive Shop(s)
  • Fishing
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Horseback Riding
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Tennis Courts
  • Water-Skiing
  • Windsurfing

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Reflect Krystal Grand Cancun

Pso Kukulcan, km 9 lotes 9 y 9 A

+52 998 848 9800

Hotel Description

Reflect Krystal Grand Cancun

Reflect Krystal Grand Cancun is located on a sunny, stretch of powder-white sand, offering breathtaking views of the sparkling blue, Caribbean water. This beautiful resort offers everything you could possibly need for a relaxing, beach vacation!

Four shimmering swimming pools (including a children's pool and an Altitude Club, adults-only, infinity pool) offer something for every traveler's tastes. Delicious meals and treats are available at three a la carte dining options, a buffet, a ceviche bar, and a deli cafe with no required reservations. Five bars and lounges serve a wide array of cocktails and unlimited top-shelf spirits. Supervised fun for kids 3-12 is available at the Explorer's Club allowing adults to sneak away and enjoy pampering at the spa. Reflect Krystal Grand Cancun caters to every vacation style and creates the perfect atmosphere for moments to remember forever.

Guests who book Altitude Club suites receive upgraded services and amenities including the following:

  • Private check-in/check-out at the Private Lounge
  • Daily continental breakfast, afternoon hors d'oeuvres and desserts in the lounge
  • 24-hour room service with a variety of healthy options
  • Exclusive, onsite bar for members only
  • Access to pool and beach Bali bed rentals, with 1 complimentary day per stay
  • Exclusive, Altitude Club are on the beach near the Beach Bar & grill
  • and much more!


DINING

Restaurant O
Type: International buffet
Hours: Breakfast 6:30am-11am; Dinner 5pm-11pm.
Description:International offerings serving breakfast and dinner buffets.
Dress code: Casual

The Grill
Type: Hours: Lunch and dinner 12pm-11pm.
Description: A la carte grilled specialties served for lunch and dinner
Dress code: Casual

Risotto
Type:Italian
Hours: Dinner 6:30-11pm
Description: A la carte Italian cuisine
Dress code: Casual elegance

Ayami
Type:Asian
Hours: Dinner 6:30-11pm
Description: A la carte Asian cuisine
Dress code: Casual elegance

The Beach Bar & Grill
Type: Bar favorites
Hours: 10am- 6pm
Description: Snack favorites like ceviche, burgers, nachos and more
Dress code: Casual

The Deli
Type: Deli favorites
Hours: Dinner 6am- 11pm
Description: Coffee, tea, bagels, salads and desserts.

El Mortero
Type: Mexican
Hours: Dinner, 6:30pm-11pm
Description: As part of the culinary experience, the hotel offers guests authentic Mexican Cuisine at the traditional El Mortero, which is located on the main strip, walking distance from the resort. Reservations Required.
Dress code: Casual elegance

Hours are subject to change. All restaurant openings rotate throughout the week. Number of restaurants open for each meal is dependent upon occupancy levels.



BARS/NIGHTLIFE

Lobby Bar
Open daily, 5pm-11pm

The Lounge & Terrace
Open daily, 10am-12am

The Pool Bar
Open daily, 10am-6pm

K Bar
Open daily, 11am-5pm

Altitude Club Bar
Open daily, 12pm-7pm (Located in the Altitude Tower and exclusively for Altitude Club guests.)



BEACHES AND POOLS

Spend the day lounging by one of the four shimmering swimming pools or relax with your toes in the sand as you lounge by the ocean.



SPORTS/ACTIVITIES

Water

  • Swimming
  • Water Aerobics
  • Motorized Water Sports ($ through Aquaworld)
  • Scuba Diving ($ through Aquaworld)

Land

  • Yoga
  • Pilates
  • Ping Pong
  • Dance Lessons
  • Golf ($ nearby)
  • Beach Volleyball
  • Beach Football

INTERNET

Wi-Fi is available for all guests.

SPA SERVICES

Spa services are available at The Reflect Spa for an additional fee.


WEDDING SERVICES

Wedding services are available at the resort.

CHILD CARE

Child care is available for kids ages 3-12 in the Explorer's Kid's Club, which includes all things crafts, games, snacks, meals and much more. Open daily from 9am- 5pm.
Babysitting services are available at an additional fee. Reservations must be made 24-hours before requested time at the concierge desk.


ADDITIONAL INFORMATION

Location
Located in beautiful Cancun
25-minute car ride from the airport
15-minute car ride from the downtown Cancun

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

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Free Transfers More
5 days, 4 nights
Travel Dates 4/13 - 8/17
Starting at $899 was $1629
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 3 days left to book!
$100 Winter Savings More
5 days, 4 nights
Travel Dates 2/25 - 4/30
Starting at $719 was $1679
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!
Free Transfers More
5 days, 4 nights
Travel Dates 5/8 - 5/23
Starting at $929 was $1709
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
Kids Stay & Eat Free More
5 days, 4 nights
Travel Dates 8/18 - 10/26
Starting at $729 was $1439
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only 2 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST