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Reflect Krystal Grand Cancun

Mexico - Cancun

Our Rating
1-800-880-2177
4 Nights with Air from $799 All-Inclusive
Info Customer Reviews Questions & Answers

Reflect Krystal Grand Cancun is located on a sunny, stretch of powder-white sand, offering breathtaking views of the spa ... More

Customer Rating 37 Reviews
Value
 
3.6
Service
 
3.3
Beaches & Pools
 
4.0
Dining Options
 
2.8
Room Comfort
 
3.4
3.4 out of 5
"My wife and I recently visited Reflect Krystal Grand Cancun to celebrate our 40th anniversary. We were not disappointed, in fact are wondering why it took us so long. The resort is beautiful, overlooki..." – gocats1957
25 out of 47 (53%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.6
Service
 
3.3
Beaches & Pools
 
4.0
Dining Options
 
2.8
Room Comfort
 
3.4
3.4 out of 5
"My wife and I recently visited Reflect Krystal Grand Cancun to celebrate our 40th anniversary. We were not disappointed, in fact are wondering why it took us so long. The resort is beautiful, overlooki..." – gocats1957
25 out of 47 (53%) customers would recommend this product to a friend.
View from my room Sunset Pool daytime Beach nighttime A beautifull moon view from hotel Infinity Pool
All Customer Reviews
1-4 of 37 reviews. Sort by
December 12, 2018
Great Trip

Reflect Krystal Grand surpassed my expectations! The room was amazing. I highly recommend the Altitude Suite....luxury service. The late night and morning room service was a nice treat. The resort wasn't too big, which I loved. Liked they had lots of pools, too. Only bummer is literally no evening activities really. They tried for a beach party one night, but was too windy. Overall, my fiancee' and I would return!


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Philadelphia, PA
Age: 35-44
Travel: 3-6 trips/year

December 12, 2018
Disappointed

Our room smelled like cigarettes and progressively got worse every night. On our third night we finally asked to switch rooms and then we got moved to a room that had what appeared to be a poop stain on the sheets. The buffets had extremely limited options and breakfast was especially poor. The only good thing was the egg station, however, the line was covering other food options so people were constantly trying to get around you and the entire room is very small so it got crowded very quick. I grabbed food from one of the hot meals the waiter had just brought out and it was already cold....after he just brought it out. The cereal was stale - my boyfriend tried a new box everyday because there was nothing else to eat and it was literally all stale. Alcoholic drinks all tasted watered down. Only thing that was good was the beach.


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Overall Rating: 2
Value
 
2.0
Service
 
1.0
Beaches & Pools
 
4.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: New York
Age: 25-34
Travel: 1-2 trips/year

December 11, 2018
Go somewhere else in Cancun

The resort is very very small. There are limited dining options and there is always a wait, even for the buffet. The rooms are outdated and there isn't much to do at the resort. If youre spending your time and money to go on vacation, there are so many other options in Mexico; this should not be one of them. I regret going to this resort.


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Overall Rating: 1
Value
 
1.0
Service
 
2.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
2.0
User Image

From: New York, NY
Age: 35-44
Travel: 3-6 trips/year

December 8, 2018
Amazing Vacation

We had such a blast and will definitely be back. It was a short but sweet getaway. The staff was so accommodating and friendly, always going above and beyond to make sure we were comfortable and stress-free. The room, hotel, beach, transportation, and pool were very clean. The restaurants had great service and food. Thank you so much.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image

From: Chicago, IL
Age: 25-34
Travel: 3-6 trips/year

Room Information

Two stunning towers, one specifically for Altitude Club guests, host 395 beautiful rooms and suites offering stunning views of the Caribbean Sea and Nichupte Lagoon.

Room Details

Deluxe Room
Hotel/Studio Unit Details

Deluxe Partial Ocean View
Hotel/Studio Unit Details

Deluxe Ocean Front
Hotel/Studio Unit Details

Family Suite Ocean Front
Hotel/Studio Unit Details

Honeymoon Suite Ocean Front
Hotel/Studio Unit Details

Altitude Suite
Hotel/Studio Unit Details

Altitude Suite Ocean Front
Hotel/Studio Unit Details

What's to Love

The UNLIMITED-LUXURY® INCLUSIONS give you everything you could ever dream of at an all-inclusive

Upgrading to the Altitude Club gives you access to the adults-only pool. Say hello to kid-free relaxation!

Indulging in a day of pampering at the Reflect Spa, it's a dream!

 

What We'd Change

The drive from the airport can seem like forever when paradise is waiting, but trust us, it's worth the wait!
 

Why You Should Go

The intimate layout of this resort will have you feeling like you're in a secluded paradise, right in the middle of everything Cancun has to offer

The theme parties, oceanfront bars and entertainment venues will keep you entertained for your whole vacation!

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Pool
  • Conference Facilities ($)
  • Cribs Available on Request
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Playground
  • Swimming Pool(s)
  • Scuba Diving ($)
  • 24 Hour Front Desk
  • Sauna
  • Poolside Bar
  • Steam Room
  • Parking
  • 5 Restaurants
  • 5 Bars/Lounges
  • Shopping
  • Multilingual Staff
  • Massage ($)
  • Elevators
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Health Club
  • Snorkeling ($)
  • Handicap Room Available
  • Wedding Services ($)
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Wireless Internet in lobby
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Dive Shop(s)
  • Fishing
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Horseback Riding
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Tennis Courts
  • Water-Skiing
  • Windsurfing

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Reflect Krystal Grand Cancun

Pso Kukulcan, km 9 lotes 9 y 9 A

+52 998 848 9800

Hotel Description

Reflect Krystal Grand Cancun

Reflect Krystal Grand Cancun is located on a sunny, stretch of powder-white sand, offering breathtaking views of the sparkling blue, Caribbean water. This beautiful resort offers everything you could possibly need for a relaxing, beach vacation! Four shimmering swimming pools, including a children's pool, offer something for each traveler's tastes. Delicious meals and treats are available at three a la carte dining options, a buffet, a ceviche bar, and a deli cafe with no required reservations. Five bars and lounges serve a wide array of cocktails and unlimited top-shelf spirits. Supervised fun for kids 3-12 is available at the Explorer's Club allowing adults to sneak away and enjoy pampering at the spa. Reflect Krystal Grand Cancun caters to every vacation style and creates the perfect atmosphere for moments to remember forever.

DINING

Restaurant O
Type: International buffet
Hours: Breakfast 6:30am-11am; Dinner 5pm-11pm.
Description:International offerings serving breakfast and dinner buffets.
Dress code: Casual

The Grill
Type: Hours: Lunch and dinner 12pm-11pm.
Description: A la carte grilled specialties served for lunch and dinner
Dress code: Casual

Risotto
Type:Italian
Hours: Dinner 6:30-11pm
Description: A la carte Italian cuisine
Dress code: Casual elegance

Ayami
Type:Asian
Hours: Dinner 6:30-11pm
Description: A la carte Asian cuisine
Dress code: Casual elegance

The Beach Bar & Grill
Type: Bar favorites
Hours: 10am- 6pm
Description: Snack favorites like ceviche, burgers, nachos and more
Dress code: Casual

The Deli
Type: Deli favorites
Hours: Dinner 6am- 11pm
Description: Coffee, tea, bagels, salads and desserts.

El Mortero
Type: Mexican
Hours: Dinner, 6:30pm-11pm
Description: As part of the culinary experience, the hotel offers guests authentic Mexican Cuisine at the traditional El Mortero, which is located on the main strip, walking distance from the resort. Reservations Required.
Dress code: Casual elegance

Hours are subject to change. All restaurant openings rotate throughout the week. Number of restaurants open for each meal is dependent upon occupancy levels.



BARS/NIGHTLIFE

Lobby Bar
Open daily, 5pm-11pm

The Lounge & Terrace
Open daily, 10am-12am

The Pool Bar
Open daily, 10am-6pm

K Bar
Open daily, 11am-5pm

Altitude Club Bar
Open daily, 12pm-7pm (Located in the Altitude Tower and exclusively for Altitude Club guests.)



BEACHES AND POOLS

Spend the day lounging by one of the four shimmering swimming pools or relax with your toes in the sand as you lounge by the ocean.



SPORTS/ACTIVITIES

Water

  • Swimming
  • Water Aerobics
  • Motorized Water Sports ($ through Aquaworld)
  • Scuba Diving ($ through Aquaworld)

Land

  • Yoga
  • Pilates
  • Ping Pong
  • Dance Lessons
  • Golf ($ nearby)
  • Beach Volleyball
  • Beach Football

INTERNET

Wi-Fi is available for all guests.

SPA SERVICES

Spa services are available at The Reflect Spa for an additional fee.


WEDDING SERVICES

Wedding services are available at the resort.

CHILD CARE

Child care is available for kids ages 3-12 in the Explorer's Kid's Club.
Babysitting services are available at an additional fee.


ADDITIONAL INFORMATION

Location
Located in beautiful Cancun
25-minute car ride from the airport
15-minute car ride from the downtown Cancun

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

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Choose a Vacation Package
and Save More!
$200 in Resort Coupons More
5 days, 4 nights
Travel Dates 1/5 - 6/22
Starting at $799 was $1629
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 3 days left to book!
$200 in Resort Coupons More
5 days, 4 nights
Travel Dates 4/1 - 4/20
Starting at $909 was $1769
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST