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Occidental Costa Cancun - All-Inclusive

Mexico - Cancun

Our Rating

4 Nights with Air from $549 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
4.1
Service
 
4.3
Beaches & Pools
 
4.0
Dining Options
 
3.6
Room Comfort
 
4.1
4.1 out of 5
"We decided 5 days before Christmas to go to Occidental Costa Cancun. We couldn't have chosen a better place. We have never been to Cancun and this place made it a pleasure and a place to return. The ..." – 2relax
182 out of 237 (77%) customers would recommend this product to a friend.
view from our room Fishing trip The pirates dock here view from buffet ocean view Pool Last afternoon by the beach picture from the circus by the pool Beach Best entertainment Early am water clarity Later water quality view from our room (with was a standard double room)
All Customer Reviews
1-4 of 200 reviews. Sort by
December 23, 2019
Great vacation spot

Great hotel with friendly staff. Hotel was very clean and beaches were cleaned every day making for those perfect white sandy beach photos and swimming. We thought this was normal but after walking down the beach we were really happy we choose Occidental Costa Cancún. We took the whole family, kids teens and even grandma and everyone had a great time. Make sure to sched dinner reservations before 11am but if not the buffet was always wonderful and changes everyday. Family favorites: cappuccino ice cream and pineapple yogurt at buffet, Pineapple Margarita from Mexico Lindo, and the 2nd floor has a 24 hour fully stocked snack bar with good food and coffee machine. And go see Irina at the tour desk, she was AMAZING and took great care of us! Side notes: Uber’s are the way to go over taxis if you can find one. It’s not super prominent in the area yet but always look first (Uber from hotel to Coco Bongo shopping district $4, taxi $12-13) the ferry to Isla Mujeres is super conveniently located directly next to hotel, pass the buffet towards the beach and follow sidewalk about 15 steps. Round trip is about $22 and worth it also there are a couple of shops over there that have good stuff. Also you can book other boats over there...pirate ship dinner and show or catamaran cruises, etc Also, directly across the street is a convenience store that had hard to find things my party required ie Dr Pepper and skittles...lol very nice ladies but they only take cash no credit cards accepted


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Tulsa, OK
Age: 35-44
Travel: 3-6 trips/year

November 5, 2019
Do Not Book at Occidental Costa Cancun

Let me explain why no one should come here: with an all inclusive package we had to pay taxes and WiFi still. The WiFi keeps disconnecting and can go without WiFi for like 20-30 minutes yes in your room or even lobby area. When I addressed the concern the front desk manager Julian rolled his eyes while I spoke to him saying there nothing he can do while I explained I have business to care for and school work with emails that are not able to send out always said “imagine your first trip with your family and having to be stuck to your phone because of bad connection when paying 45$ for WiFi” you be upset to and he stood quietly with a face as if I’m wasting his time. I then told him your being rude you obviously don’t care please send me to supervisor they said it just him and some laughed they really don’t care here. I left and then wanted to use the computer to find out that a different charge and it’s only in Spanish and the time they had someone trying to fix it was cutting into my time of internet i purchased again and didn’t get anything done. I asked for refund on that which just 7$ for hour but 3$ for half hour. I am super annoyed how they don’t care if your upset and management is a complete joke. I heard hotel Rio is better or maybe it’s called riu I am not sure. I do know this hotel for people who are retired or couples who don’t care about their phones and not wanting to turn up because it is super boring here too. The management try to avoid giving their emails for complaints and try to send me the general email so it can go to junk mail or send me to the one I’m complaining about. I heard if you complain about the staff nothing happens either way so save your money and time and book else where. Our first trip with we ruined. I’m super disappointed I had to stress about my work and the staff here.


0 of 0 found this helpful
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Overall Rating: 2
Value
 
2.0
Service
 
1.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Morris plains, New Jersey
Age: 25-34
Travel: 1-2 trips/year

October 26, 2019
good stay for the price.

The resort was very nice and clean. The staff was very helpful and friendly I would stay here again. The food choices at the buffet could be better there was no bacon or sausage to eat for breakfast.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Redford, MI
Age: 45-54
Travel: 3-6 trips/year

October 13, 2019
Beach Area

The beach was very dirt and it’s close to the docks so you can’t enjoy the beach not even walk on the sand it’s in a corner. I will not go here anymore because I didn’t enjoy the beach.


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
2.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image

From: California
Age: 45-54
Travel: 1-2 trips/year

Room Information

Occidental Costa Cancun features 358 fully-equipped rooms with satellite TV, air conditioning, ceiling fan, telephone with voice mail, daily restocked mini fridge, safety deposit box and more.

Room Details

Double
Hotel/Studio Unit Details

Double with Terrace
Hotel/Studio Unit Details

Double Ocean Front
Hotel/Studio Unit Details

What's to Love

It's an all-inclusive and all-laid back vacay lifestyle here. Just the chillaxation you need.

The clean, white-washed Mediterranean-style architecture.

Spa with epic treatments & six-person hot tub with cool-water plunge pool nearby.

Kids club for munchkins 4-12 with a clubhouse, pool and outdoor playground.

 

What We'd Change

The pool is very active at this hotel in Cancun, but if you're looking for a spot that might be a little quieter, the palapas on the beach offer a tranquil spot for napping or reading.

 

Why You Should Go

It's 14 miles from the airport - your much-deserved getaway will start ASAP.

No dress code - flip flop your way around this coolio sunny spot.

Free scuba lesson in the pool to get you ready for the real deal.

Isla Mujeres and Chichen Itza are close by for day trips.

Available Amenities

  • Beach
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Room Service ($)
  • Fishing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Scuba Lessons
  • 4 Restaurants
  • 2 Bars/Lounges
  • Spa Services ($)
  • Shopping
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • Honeymoon Packages ($)
  • Wireless Internet Access ($)
  • Watersports Center ($)
  • Beach Towels
  • Tour and Island Information
  • Meal Plan Available ($)
  • Swimming Pool
  • Handicap Rooms (on request)
  • Lounge Chairs
  • Dive Shop ($)
  • Gift Shop ($)
  • Babysitting Services ($)


Nearby Excursions & Attractions

  • Beach
  • Eco-Adventure Tour(s)
  • Golf Course(s)
  • Watersports Rentals

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Occidental Costa Cancun - All-Inclusive

Paseo Kukulkan, Km 4.5, Zona Hotelera

+52 99 88 49 7100

Hotel Description

Occidental Costa Cancun - All-Inclusive: Chillaxing In Cancun

Attention beach lovers, this sunny, sandsational escape is eye candy for your soul. Chillax on a bay that boasts white-sand hugged by aqua water. Revel in gorgeous views of Playa Linda. Soak in all the all-inclusiveness: food, drinks, water sports and most of all, the calm. Your kiddos will have giggle-worthy activities while you hide away at the stress-smashing spa. This is the getaway you've worked hard for. Remember: life is short. Time to beach.

DINING

Taste buds, get ready. The menu of nosh spots is delicious - everything from Asian to Italian to Mexican. There's a buffet with a variety of flavors, plus an All-Inclusive Club where you can get all your favorites morning and afternoon grub. Dig in.

Albatros
Type:
Buffet
Hours: Breakfast - daily, 7am-10am; Lunch - daily, noon-3pm; Dinner - daily, 6pm-10:30pm
Description: The all-inclusive package includes: Buffet, breakfast, lunch and thematic dinners every night in this restaurant that overlooks the sea.

La Claraboya
Type: Asian
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 7pm-10:30pm
Description: A-la-carte restaurant overlooking the beach. International specialties for breakfast and lunch; Asian food specialties for dinner. Reservations Required

La Trattoria
Type: Italian
Hours: Daily, 7pm-10:30pm
Description: A la carte restaurant, reservations required.

Mexico Lindo
Type:
Mexican
Hours: Daily, 7pm-10:30pm
Description: A la carte restaurant, reservations required.

Hours are subject to change.



BARS/NIGHTLIFE

Here, you've got two drinkeries where you can hang. Sip cocktails in the lobby, where you'll enjoy live music. Or you can hit the beach bar. There are other spots for cocktails, too. We lift our coconut drink to you.

Lobby bar
Daily, 9am-midnight, features live music nightly.

Beach bar
Daily, 9am-11pm.

Additional bars are located in the Albatros, Mexico Lindo and La Claraboya restaurants.

Night Life
This Cancun all inclusive resort's activities/entertainment staff perform a show nightly on an outdoor stage.



BEACHES AND POOLS

You've got 75-yards of beachy white sands, thatched-roof palapas and palms, under which you can make your nest. If you're into the game/contest thing on the beach, they've got them. There's one ginormous, free-form pool that has a section for the kiddos. Come on down and make a splash.

SPORTS/ACTIVITIES

Water

  • Kayaking
  • Swimming
  • Canoes
  • Scuba diving
  • Snorkeling

Land

  • Jogging
  • Volleyball
  • Fitness center


INTERNET

Occidental Costa Cancun - All-Inclusive offers Wi-Fi access throughout the property for an additional charge.

SPA SERVICES

A health and beauty spa includes sauna, steam room and six-person spa tub with adjacent cool-water plunge pool. You can take advantage of these luxurious services with the All-Inclusive Plan. Daily, 8am-5pm.
  • Massages
  • Body treatments
  • Facials
  • Sauna


CHILD CARE

Children ages 4 - 12 can enjoy complimentary supervised activities at Occidental Costa Cancun. Activities include:
  • Air-conditioned children's clubhouse
  • Outdoor playground
  • Free-form swimming pool with children's section


ADDITIONAL INFORMATION

Location
Occidental Costa Cancun - All-Inclusive is located 14 miles from Cancun International Airport (CUN). Approximate driving time to the resort is 30 minutes.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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Room 1 Details:
  • Double Room
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5 days, 4 nights
Travel Dates 4/13 - 6/30
Starting at $549 was $1499
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only 2 days left to book!
7 days, 6 nights
Travel Dates 2/26 - 4/4
Starting at $779 was $2439
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
5 days, 4 nights
Travel Dates 7/1 - 10/31
Starting at $589 was $1189
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only 2 days left to book!

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