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Iberostar Selection Cancun

Mexico - Cancun

Our Rating

3 Nights with Air from $959 All-Inclusive
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Not only will the beach win you over, but this dreamy vacation retreat and its glistening pools, pack tons of fun for ev ... More

Customer Rating 268 Reviews
Value
 
4.5
Service
 
4.6
Beaches & Pools
 
4.7
Dining Options
 
3.9
Room Comfort
 
4.3
4.5 out of 5
"I have so many wonderful things to say about Iberostar Cancun. This was my first trip to Mexico and I was traveling alone with my teenage daughter to celebrate her birthday. They must have done somethi..." – Shannonm73
280 out of 314 (89%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.5
Service
 
4.6
Beaches & Pools
 
4.7
Dining Options
 
3.9
Room Comfort
 
4.3
4.5 out of 5
"I have so many wonderful things to say about Iberostar Cancun. This was my first trip to Mexico and I was traveling alone with my teenage daughter to celebrate her birthday. They must have done somethi..." – Shannonm73
280 out of 314 (89%) customers would recommend this product to a friend.
View from the room Star Prestige Lounge Our seats for the week Sideways Sunrise From the airplane leaving. Beautiful Lobby. Bryan! View from the room Sea turtles Junior Suite Balcony Jorge you are the best!!! View of hotel from room Beach Looking toward the resort from the beach Kids pool Favorite place to hang out Main Hall Happy Birthday in real rose petals View of hotel from room Nice night view from the infinity pool Window view View from our room View from beach Pool area The lobby View from our room At dinner At the pool Happy Hour on the balcony Beautiful view from the room water volleyball every day
All Customer Reviews
1-4 of 268 reviews. Sort by
June 30, 2019
Fantastic Resort!!

Iberostar Cancun is an awesome place! Everything is at your fingertips and the service is phenomenal anything we requested for our room, such as towels pillows water etc. was provided immediately. The resort is beautiful the infinity pool is breathtaking and very comfortable along with the swim up bar which exceeded my expectations. All of the restaurants were very good and the French restaurant La Horma exceeded our expectations because previously I saw bad reviews but we thought it was great because they really make you feel like you’re in a fine dining establishment and the food was excellent. The buffet was excellent and I want to complement Josue on his friendly smile and cordial nature and fresh cup of coffee as we walked in the door every morning to the breakfast and lunch buffet. The activities were very good as well and complements to Andres, who every day, would explain to us what was going on what activities and things that we might be interested in. The people at the resort were very accommodating and friendly and went out of their way every time to make our stay an excellent and exceptional time. The coffee shop was great went there every morning and afternoon for coffee or frozen Frappuccino‘s. The only drawback at the resort I can think of were sometimes the music at the pool was a little too loud and constant but not something to frown upon too much. Also, I thought the people at the buffet were a little too hostile when we came from the pool to the buffet they would look you over and say if you were wet that you could not eat there because of the cushioned chairs, well I think they should have chairs that can accommodate people coming from the pool I mean, we did not come directly from the pool we dried off as best as we could but they were all a little too hostile when making sure that the chairs didn’t get wet so I think management might want to get chairs that are more conducive to people being a little wet. Another note, is that I ran out of five dollar bills and one dollar bills for tipping and it was very difficult to get change for large bills, I think of the resort should have more availability to changing large bills so that you can tip the employees and the ATM was a complete rip off I got charged over $20 to take out money from the ATM. As far as the service from cheap Caribbean, I thought that the flight arrangements could’ve been more clearly presented so that I wasn’t calling the airline myself and trying to get flight information, and I did find a match for the trip I booked that was cheaper by 20% and cheap Caribbean would not match that price they gave me no valid explanation because it was the same exact trip, and they would not meet the lower price I did not think That that was honoring their word about price matching!


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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Massachusetts
Age: 45-54
Travel: 1-2 trips/year

June 14, 2019
Great vacation and resort

The resort is very nice and smells so good in the main lobby. We were very pleased with the resort, dining and the service. The Pools are so nice. The resort has a lot of activities for every age. We were there for my friends two daughter's graduation gift to them and one of the daughters turned 21 while we was there. The resort went out of there way to decorate our room with a three layered cake made with towels and rose petals. They even had champagne chilling and champagne glasses waiting for us in the room when we returned after supper. I would definitely consider going back to this resort. I would not change a thing about this resort


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Indiana
Age: 55-64
Travel: 1-2 trips/year

June 12, 2019
Clean, but book dining VERY early

Resort was clean and well appointed. I'd say above average for the mid priced all inclusive. Didn't blow me away, but was about what I expected. The drink selection for alcohol was typical: Dos Equis for beer on draft, limited premium liquor. Swim up pool bar (only one but was a largish one) was nice. The nightly buffet was actually pretty good as well as breakfast/lunch at same place. Other options such as snack bar was mostly burgers and dogs so that was a little disappointing. Biggest complaint. We tried to book reserved dining restaurants AS SOON AS WE GOT THERE. Mostly sold out unless you wanted a 9pm reservation. COMPLETELY UNACCEPTABLE. Talked to another guest and they booked by calling the hotel directly months in advance. Shouldn't have to do that. They tell you that based on a 6 night stay you get three reservations. I know, for a fact, that some had booked every night by calling in advance of their vacation. Such poor management of that aspect of their dining that it makes me not want to go back. It was a free for all trying to get any decent times for dining in their reservation restaurants.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: St. Louis, MO
Age: 45-54
Travel: 1-2 trips/year

June 6, 2019
We love the Iberostar!

The resort was BEAUTIFUL! The staff was AMAZING! The food was DELICIOUS! The ocean views and access were BREATHTAKING! We will always stay at the Iberostar Cancun when we are vacationing again in Mexico!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Nashville
Age: 45-54

Room Information

The Iberostar Selection Cancun Hotel features 426 rooms with luxurious accommodations like air conditioning, wireless internet (extra charge), telephone, hair dryer, refreshment center, safe deposit box, 32" LCD Cable TV, CD player, MP3 radio alarm clock and much more.

Room Details

Ocean View Standard (DBVM)
Hotel/Studio Unit Details

Ocean View Superior (DBVMS)
Hotel/Studio Unit Details

What's to Love

Stunning beachfront oasis where the pools cascade toward some serious white sandy shores.

The kids will flock to the splash park while you head straight to the spa.

Live shows, live music and live karaoke every night. Partay time.

You're close to Cancun's shopping and nightlife. Get that plastic ready.

 

What We'd Change

There's a reservations policy in the a la carte restaurants. It might not be ideal, but your tummy will thank you for the extra effort.

 

Why You Should Go

You're only a sweet 15 minutes from the airport. Welcome cocktail, plus some are waiting for you.

There's a sport for everyone - golf, tennis, ping pong, soccer, archery and more. Game on.

It's the only resort in the area with an 18-hole championship golf course onsite.

Available Amenities

  • Beach
  • Children's Pool
  • Conference Facilities ($)
  • Daily Maid Service
  • Fitness/Exercise Room
  • Golf Course ($)
  • Jacuzzi
  • Laundry Services ($)
  • Tennis Court(s)
  • Aerobics
  • 24 Hour All-Inclusive
  • Archery
  • Basketball
  • Soccer
  • Medical Services ($)
  • Water Polo
  • Ping Pong
  • 7 Restaurants
  • 6 Bars/Lounges
  • Darts
  • Snorkeling ($)
  • Spa Services ($)
  • Wedding Services ($)
  • Kayaks ($)
  • Beach Volleyball
  • Wireless Internet Access ($)
  • Beach Towels
  • Beauty Salon ($)
  • Kids Club ($)
  • Babysitting Services ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Golf Course(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Mayan Ruins
  • Motor Boat Rentals
  • Parasailing
  • Sailing
  • Scuba Diving

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Iberostar Selection Cancun

Kukulcan Blvd, Km 17

+52 998 881 8000

Hotel Description

Iberostar Selection Cancun: Family Friendly In The Heart of Cancun

Not only will the beach win you over, but this dreamy vacation retreat and its glistening pools, pack tons of fun for everyone. The all-inclusive details keep it simple - all you need to worry about is splish-splashing your way through the day. And, perhaps what cocktail you might want to try next. Grab the fam, because it's time to chillax in Cancun.

DINING

Mexican flavors might dominate the palettes, but you'll also get to dig in to a variety of international flavors. Japanese, French, and a good 'ole steakhouse round out the a la carte choices. Of course, a fun favorite is booking a table at the Hibachi restaurant. If you want to stay in, 24-hour room service is always a tasty idea.

Antiguo Laguito
Type: Buffet
Hours: Breakfast- daily, 6am-10am; Lunch- daily, 1pm-3pm; Dinner- daily, 6:30pm-10pm
Description: An endless buffet of Mexican and International cuisine. Enjoy indoor and outdoor seating.

La Horma Gourmet
Type: International
Hours: Daily, 6:30pm-10pm
Description: A la carte restaurant serving gourmet International cuisine. Reservations are required.
Dress code: Resort casual. Male guests over the age of 12 must wear pants and a shirt.

Naga Hibachi Japanese Restaurant
Type: Japanese
Hours: Daily, 6:30pm-10pm
Description: Naga Hibachi is a Japanese, a la carte specialty restaurant. Reservations are required.
Dress code: Resort casual. Male guests over the age of 12 must wear pants and a shirt.

La Parrilla Steak House
Type:
Steakhouse
Hours: Daily, 6:30pm-10pm
Description: A la carte steakhouse offering an extensive menu designed specifically for meat lovers.
Dress code: Resort casual. Male guests over the age of 12 must wear pants and a shirt.

Maguey Mexican Restaurant
Type: Mexican Fusion
Hours: Daily, 6:30pm-10pm
Description: El Maguey Restaurant offers an authentic traditional Mexican cuisine with a creative twist. Reservations are required.
Dress code: Resort casual. Male guests over the age of 12 must wear pants and a shirt.

Snack Bar Carey
Type:
Appetizers/Snacks
Hours: Daily, 11am-6pm
Description: The hotel hangout located adjacent to the pool area serving light fare for a mid-day snack.

El Maguey Restaurant
Type: Buffet
Hours: Breakfast - daily, 10am-11:30am; Lunch - daily, noon-4pm
Description: Serving a variety of scrumptious dishes via a well-stocked buffet.

A La Carte Dining Policy
Guests wishing to dine in the hotel's a la carte restaurants must make reservations with hotel public relations staff daily between 9am-11am and 4pm-5:30pm. Additional reservations may be booked based on space available. A la carte dining guarantees are based on number of nights booked as follows:

  • For 1-3 night stays, guests will receive one reservation guarantee in the a la carte restaurants.
  • For 4-6 night stays, guests will receive two reservations guaranteed in the a la carte restaurants.
  • For 7-9 night stays, guests will receive three reservations guaranteed in the a la carte restaurants.
  • For 10-13 night stays, guests will receive four reservations guaranteed in the a la carte restaurants.
  • For 14 night stays, guests will receive five reservations guaranteed in the a la carte restaurants.

For stays of more than 15 nights, guests must check availability with public relations at the hotel.

All hours are subject to change.



BARS/NIGHTLIFE

Cheery bartenders mix up the drinks to perfection. And, guess what? Everything is included. All day. Every day.

Las Palmas
Lobby bar. Daily, 9am-1am.

Vertigo
Sports bar. Daily, 5pm-1am.

Carey
Pool bar. Daily, 10am-6pm.

Las Olas
Beach bar. Daily, 10am-6pm.

Robusto
Cigar bar. Daily, 5pm-1am.

La Perla
Pool bar. Daily, 10am-6pm.



BEACHES AND POOLS

You'll be lounging on one of the prettiest shores in Cancun. The white sandy beach is deep and wide with plenty of room for you to nestle in for the day. Just a few sandy steps away is a large infinity pool with some of the best views of those rolling waves. Bonus - the kids have their own splash park.

SPORTS/ACTIVITIES

Water

  • Water polo
  • Water aerobics
  • Swimming

Available for an additional charge:

  • Water park
  • Snorkeling
  • Kayaking

Land

  • Table tennis
  • Basketball
  • Soccer
  • Beach volleyball
  • Yoga
  • Archery
  • Target shooting
  • Fitness center


Golf
Golfers can enjoy the ultimate Iberostar Cancun golf experience at the on-site, par-72 course. Benefits, discounts and monthly offers are available to hotel guests. Features include:

  • 250-yd practice course
  • Driving range and putting green
  • Pro shop
  • Club house


INTERNET

Complimentary Wi-Fi access is available in the lobby. Wi-Fi access is also available in guest rooms for an additional charge.

SPA SERVICES

Relax and pamper yourself at the luxurious Initium Spa, offering an array of rejuvenating massages and treatments in a tranquil setting. Spa features include the following:
  • 8 private treatment rooms
  • Exclusive signature treatments
  • Beachfront massages
  • Beauty salon
  • Relaxation lounge
  • Secluded relaxation garden
  • Whirlpool


WEDDING/HONEYMOON

Tie the knot at the breathtaking Iberostar Cancun while overlooking the gorgeous Caribbean views. The resort offers a few different settings for couples to say "I Do," all featuring stunning Caribbean and garden views. Please contact the resort directly for more information.

CHILD CARE

Lucy's Club provides kids with fun and games all day long. The kids' club also features a water park that will entertain the youngsters for hours.

ADDITIONAL INFORMATION

Location
Iberostar Cancun is located approximately 15 min from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Tax Payment
The government has approved a new tax for visitors visiting the Mexican municipality of Benito Juarez. The resort reserves the right to collect this new tax to all visitors. This tax will be a flat fee of $24.18 pesos (approx. $1.16 USD) per night per room. Please be mindful of the fluctuation of exchange rates, as this exact dollar amount may vary.

Spring Break Policy
During the dates of Mar 1, 2020-Apr 30, 2020, Iberostar Cancun will only allow a maximum room occupancy of two adults or two adults and two children(0-12yrs).
The minimum age requirement for check-in is 18 years of age. One parent or chaperone at least 25 years of age will be required per room for check-in.
In the event that any guests engage in inappropriate behavior disrespecting hotel staff and/or other guests or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.


Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Awards
The beachfront Iberostar Cancun has been recognized with awards and accolades for more than 10 years in a row. It has been awarded AAA's Four Diamond Award.



All hours, fees, amenities, information and services are subject to change without notice.
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