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Sunscape Splash Montego Bay

Jamaica

Our Rating

5 Nights with Air from $719 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
3.5
Service
 
3.6
Beaches & Pools
 
3.5
Dining Options
 
3.0
Room Comfort
 
3.3
3.4 out of 5
"I booked with the Deal of Fortune, and I really don't have anything negative to say about this resort. Check-in was smooth, and we were greeted with drinks right away, and our bags were taken care of...." – bsm88
607 out of 1,075 (56%) customers would recommend this product to a friend.
Smoking area Brie from the beach area!! View from room 5311 View from our room View of the Bay from our balcony View from my room Mid afternoon Kids having fun On the resort was pretty birds Sunset from the Restaurant Bathroom door minus the knob Leaking ceiling Water Park The sunset View from room Beautiful staff Activities pool. Pool overlooks beach Beautiful sun set at Sunacape Splash Montego Bay Jamaica Pool Loungers View of resort from plane flying in View from our room! Water park Only 1 of the many pools. view at dinner Stains on sheets Much of the resort and Montego Bay visible from our balcony View from room 3214 balcony dirty pool area chippng and dirty Our view every night View from buffet view from the pool at sunset View from the Bar acuda Sunset at the resort women's bathroom door Marine life right on shore Sunset at Sunscape Splash The pier from my balcony Relaxing The view from my room Hazel nut tree View from my balcony View from our resort room My resort view This is one picture out of 13 kayaking from the resort's private beach View from our room!! Loving The Beach Our after-dinner view every night! The view of the ocean from our corner balcony Basic room Romantic sunset at Sunscape We loved the mountain and ocean views Cove registration Sunset. View of the beach The sunsets are breathtaking. Sun Scape Splash 2018 stairs going up to our room Honeymoon and Tour Guide Kevin View from dinner buffet..just breathtaking Men and the Hoff Fun in the beautiful sun Sunscape Splash - beach and water sports area Another view from room! Fish Sunrise in Jamaica! Our view every morning View from open- air restaurant One of a few things that didn’t work in our room. view from our room Laying on beach That coffee! Bathroom View from buffet breakfast beach! The beach First night in Jamaica Sunscape Splash Sunset View from our room Lots of palm trees, beach chairs and water View of Montego Bay from the Beach View from our room View from our balcony Lazy River and Water Park View from breakfast From the sky in Jamaica 2018 View from room Our view from the room View from hotel View from room Off the coast of Negril - breathtaking! Beach chairs Good times on the beach! Us Our room and view! activities pool area The guys with the Hoff Having lunch View from my room
All Customer Reviews
1-4 of 967 reviews. Sort by
August 19, 2019
Very disappointed!

We have used the Cheap Caribbean deal of fortune in the past and were very happy with what we received. This time however, they missed the mark by a lot! We booked 2 rooms with the Deal of Fortune Montego Bay #1 (4-suns) and ended up at the Sunscape Splash. We arrived at about 2:30 and the rooms were not quite ready, so we went to see what we could find to eat. We went to the buffet, which was picked clean and had little to offer so close to closing (they closed at 3pm). We went instead to the grill, which had basic hamburger, cheeseburger, fries and nachos (which were very ordinary tortilla chips with a bland cheese-wiz on top that just made everything soggy). That was the entire menu! We grabbed some burgers and fries and then went to get our rooms. When we got off the elevator, the floor we were on was very worn down looking. Multiple doors to closets or storage rooms were severely damaged (holes in the door like someone took an ax to it). BOTH of the rooms we were given were not very well maintained. In BOTH rooms the sliding door to the balcony did not lock - it was broken, and the doors did not close all the way. BOTH rooms had no towels, no bottles of shampoo, conditioner, soaps, tissues. Someone did stop by shortly after and ask us how many were in the room and handed us just enough towels. The fridge in 1 of the rooms was a mess. The view from our balconies was the roof of the lobby (rusty and dirty). At dinner, we were disappointed again to find out that what was advertised did not meet reality. According to the website "Sunscape Splash Montego Bay has six dining options to choose from" but 2 of the restaurants share the same physical space and alternate what they serve each day so there are really only 5 and one of those 5 just had some mini sandwiches and wraps and ice cream - not a restaurant! On our first evening there, of the 4 actual restaurants, 1 was closed that evening. We settled on the buffet, which had very mediocre food. After dinner I approached the front desk and asked if there was anything nicer, and we were able to switch over to the other side of the resort to Sunscape Cove for a SIGNIFICANT UP-CHARGE. There the rooms were much nicer, newer, and better-maintained. They had soaps and tissues and towels in the room, and everything was in working order. There were 2 additional restaurant choices available and the food in those was much better quality. And the view from the room was beachfront. Now THIS is a 4-star (or sun) resort!!! Even with the upgrade there were a few things that were problematic with both halves of the resort. The beach chairs are older and many are damaged (cracked or broken slats) and ALL of them are not comfortable for an average sized person (6 feet tall). They did not have mint in the bars the whole time we were there, so no mojitos :( And the wifi was spotty depending on where you were (even in the restuarants). Cheap Caribbean should NOT be advertising the Sunscape Splash as a 4-sun resort because it is not one, and from the looks of things it has not been one for a very long time. I would have a hard time considering it to even be 3-suns! We were very disappointed that after all the money we already spent on what we thought was going to be a high-quality resort, we had to pay hundreds more to get the kind of food and service that we expected. If anyone is considering booking this resort and expecting a 4-star experience, you should either pay the extra to stay in the cove or go someplace else entirely!!!


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Overall Rating: 2
Value
 
1.0
Service
 
2.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: New Jersey
Age: 45-54

August 18, 2019
Good

We stayed at the sunscape cove which was an upgrade we had. This resort is more of the adult side. Food was ok. Drinks and service was great! Pools were nice. If you havr kids the sunscape splash is more ideal. However, I did hear from other guest's while we were there the sunscape splash room are very out dated and dirty.. Ifvwe do come back with our kid we will be staying on the cove side.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Detroit, mi
Age: 25-34

August 12, 2019
Not the best experience

Long check in time, toilet clogged up every night( last 2 nights/days I used the restroom in the lobby area,) not the best beach( too much seaweed), food was just ok, lots of someone else’s hair on the sheets on both beds- disgusting. The staff was nice and friendly.


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Overall Rating: 3
Value
 
2.0
Service
 
3.0
Beaches & Pools
 
2.0
Dining Options
 
3.0
Room Comfort
 
2.0
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From: GA
Age: 35-44
Travel: 1-2 trips/year

August 11, 2019
Worst.trip.ever.

The food was horrible. There was literally NO beach. The room was gross. I will NEVER come back here.


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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: Indiana
Age: 35-44
Travel: 1-2 trips/year

Room Information

308 spacious guest rooms with A/C, telephone, coffee/tea maker, wake-up calls, complimentary toiletries, cable TV, individual climate control, in-room safe, iron/ironing board, hair dryer, private balcony or patio and a mini-bar with soft drinks, juice, bottled water and beer.

Room Details

Deluxe Resort View
Hotel/Studio Unit Details

Deluxe Bay View
Hotel/Studio Unit Details

Deluxe Ocean View
Hotel/Studio Unit Details

Deluxe Ocean Front
Hotel/Studio Unit Details

Sun Club One Bedroom Suite (Available until Dec 22, 2019)
Hotel/Studio Unit Details

What's to Love

Red carpet check-in at Sunscape Splash Resort & Spa along with chocolate chip cookies to nibble on.

The Pirate's Paradise Waterpark (ahoy, mateys!) with a pirate ship and a plank for wayward mutineers.

Kids get a passport that will kick off a scavenger hunt (read: keeps them occupied so you can chill).

The stress-smashing massages and skin-awakening body scrubs at the luscious spa. (Are you melting yet?)

The private peninsula with over 1,800 feet of beachaliscious white sand with palapas where you can find your perch.

 

What We'd Change

If you're wanting a room with all the Sun Club perks and a view, make sure you book early! All those extras are worth it.
 

Why You Should Go

Dunns River Falls, a famous, glorious waterfall, is near.

Eco-adventure tours are available, and waiting for you.

The "Hip Strip" is near, a cultural epi-center filled with handcrafts by local artisans, Jamaican food and island hospitality, Mon.

Golf is available just 30 minutes away. Fore!

No pesky wristbands required.

There's epic snorkeling at Montego Bay Marine Park, Jamaica's first underwater national park with protected swimming areas.

Available Amenities

  • Beach
  • Beach Bar
  • Cable/Satellite TV
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Cribs Available on Request
  • Fitness/Exercise Room
  • Kayaks
  • Roll-Away Bed (on request)
  • Tennis Court(s)
  • Scuba Diving ($)
  • 24 Hour All-Inclusive
  • Horseshoes
  • 5 Restaurants
  • 6 Bars/Lounges
  • Bocce Ball
  • Massage/Spa Treatments ($)
  • Snorkeling ($)
  • Dry Cleaning Services ($)
  • Beach Volleyball
  • Tour Desk
  • Watersports Center ($)
  • ADA Accessible Rooms Available
  • Beach Towels
  • Loungers at Beach and Pool
  • Swim-Up Bar
  • Car Rental Available ($)
  • Wireless Internet in lobby
  • Babysitting Services ($)
  • Non-Smoking


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Dunn's River Falls
  • Eco-Adventure Tour(s)
  • Golf Course(s)
  • Historical Site(s)
  • Shopping
  • Watersports Rentals

Map of Local Area

Jamaica is the third largest Caribbean island, and can provide both a stimulating and tranquil vacation. It has traditions of reggae, rastafarianism, and Jamaican art mingle with modern all-inclusive resorts, fine cuisine, and cosmopolitan shopping.

Sunscape Splash Montego Bay

1 Sunset Blvd, Montego Freeport

+876 979 8800

Hotel Description

Sunscape Splash Montego Bay: Where To Get You Jammin' Family Fun On

Visualize this: you, stretched out on a cushy spa table, listening to soft, soothing music, (stress draining out of your body by the second), waiting for your Swiss massage to commence while your kiddos (on energy overload) are safely entrenched in the Pirate Paradise Waterpark, without a care in the world.

This is not a fantasy. This dream can happen to you.

At Sunscape Resorts & Spas, you and your family are treated like royalty - but in a fun, relaxed, non-stiff-upper-lip way. These smartly organized, home-away-from homes promise a ginormous amount of family-centric activities, and deliver Unlimited-Fun® - for the kid in everyone. Yep, the chances to laugh and smile at Sunscape Splash Resort & Spa are endless. You'll enjoy buckets of good stuff that includes:

  • Dwelling in comfy, spacious suites steps away from the pure white sands kissed by turquoise waters.
  • Dining at a variety of scrumptious restaurants with kid-friendly menus - and unlimited drinks for you.
  • Noshing any time your stomach hollers with 24-hour food/drink kiosks - healthy and kid-friendly.
  • Releasing your kiddos to the Explorer's Club (3-12) so they can burn off some energy with castle competitions, arts & crafts, and more.
  • Sending your 13-17 year-olds to the Core Zone so they can constructively channel their teen angst.
  • Enjoying family entertainment that won't make grandma blush.
  • Cutting loose with dozens of land and water activities.
  • And so much more that won't fit into this bulleted list.


DINING

If you're hungry, (and we know will be), then your taste buds will be tickled with six serious YUM spots: Italian (two), Asian Fusion, International, a cool grill and the Coco Cafe, for your daily (very necessary) shot of caffeine. You will experience lots of Happy. Promise. Bonus: At one stellar restaurant, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night.

World Cafe
Type: International
Hours: Breakfast- daily, 7am-10:30am; Lunch- daily, noon-2:30pm; Dinner- daily, 6pm-10:30pm
Description: Enjoy the perfect breeze at our open-air buffet style restaurant serving a variety of specialties.
Dress code: Bermudas, long shorts or capri pants, sneakers or sandals. No sleeveless shirts for men.

Goban
Type: Asian Fusion
Hours: Description: Enjoy delectable Pan-Asian dishes.
Dress code: Casual elegance. Tennis shoes or sandals, dress shirts with sleeves and long pants are required for men. No sleeveless shirts or flip-flops.

Seaside Grill
Type: Grill
Hours: Dinner - daily, 6pm-9pm
Description: Casual lunch and dining under the stars with a spectacular view of the Caribbean Sea, serving a full array of regional and international cuisine.
Dress Code: Bermudas, long shorts or capri pants, sneakers or sandals. No sleeveless shirts for men. Ladies must wear a swimsuit wrap or cover-up.

Barefoot Grill
Type: Grill
Hours: Lunch - daily, 10:30am-5:30pm; Late night bites - daily, 10pm-6am.
Description: A wide variety of snacks and classic favorites.

Coco Cafe
Type: Coffee and tea cafe
Hours: Daily, 7am-11pm
Description: Cafe serving coffee, teas and pastries made fresh daily.

Terrace Cafe
Type: Italian cuisine
Hours: Breakfast- daily, 7am-10am; Lunch- daily, 12:30pm-2:30pm; Dinner- daily, 6pm-9:30pm
Description: International favorites and a touch of Montego Bay's cuisine in an outdoor setting. *Sun Club guests only.
Dress code: Casual elegance. Tennis shoes or sandals, dress shirts with sleeves and long pants are required for men. No sleeveless shirts or flip-flops.

Da Mario
Type:
Italian & Mediterranean
Hours: Daily 6pm-9:30pm
Description: Authentic Italian food served in a relaxed, friendly atmosphere with antipasto and traditional Mediterranean dishes. *Sun Club guests only.
Dress code: Casual elegance. Tennis shoes or sandals, dress shirts with sleeves and long pants are required for men. No sleeveless shirts or flip-flops.

All hours subject to change.



BARS/NIGHTLIFE

Explore five happenin' bars, each with a different flavor - one pool, one swim-up and three in the lobby (one is a Sun Club spot). No matter what you're in the mood for, chances are, you'll find it among these aahh-some candidates.

Rendezvous
Lobby bar. Daily, 10am-11pm.

Barracuda
Pool bar. Daily, 11:30am-6pm.

Manatees
Swim-up bar. Daily, 10am-6pm.

Starlight
Lobby bar. Daily, 6pm-1am.

Sugar Reef
Beach bar. Daily, 10am-6:30pm.

Oasis Lobby Bar
Sun Club guests only. Lobby bar. Daily, 6pm-11pm.



BEACHES AND POOLS

This beach is so darn beachin' - 1,800 feet of puffy-white-cloud-colored sand that stretches as far as the eye can see. The pools are another whole thing. There are four and they include a sleek, main pool with a swim-up bar, an activities pool, a quiet pool and the main attraction - the Pirate Paradise Waterpark with a pirate ship, 40 foot plank for wayward mutineers, 2 waterslides and a lazy river.



SPORTS/ACTIVITITES

Water

  • Water slides
  • Kayaks
  • Lazy River

For an additional charge:

  • Snorkeling
  • Motorized watersports
  • Scuba diving

Land

  • Tennis
  • Beach volleyball
  • Horse shoes
  • Bocce ball
  • Bean bag toss
  • Board games
  • Fitness center
  • Movies on the beach

Golf
Golf is available approximately 30 minutes from the resort.



INTERNET

Wireless Internet access is available in the Splash Lobby. Additional costs apply elsewhere. However, Sunclub guests receive access to free WiFi in their rooms and the Cove Lobby.

SPA SERVICES

Sunscape Spa by Pevonia is the resort's brand-new, first-class spa (fees apply). Daily, 9am-7pm.
  • Massage and facial center with hydrotherapy rooms
  • Soothing signature treatments
  • Couple's treatment rooms
  • Oceanfront massage options
  • Waxing
  • Manicures and pedicures
  • Beauty salon


WEDDING/HONEYMOON

Sunscape Splash offers wedding and honeymoon packages and an on-site wedding coordinator to organize all the details. Please contact the resort directly.

CHILD CARE

The Explorer's Club for kids is a fully supervised program for children ages 3-12, with different programs based on science, nature and exploration. Daily, 8am-9pm.

  • Theater for performing children's own plays
  • Arts and crafts
  • Playground
  • Water fountain
  • Movie nights
  • Sandcastle competitions
  • One night a week kids have the opportunity to sleep in tents at the club or on the beach (with parents' approval, of course)!

The Core Zone caters to tweens and teens ages 13-17. Daily, 9am-11pm

  • Sports and games for teenagers
  • Backgammon
  • Chess and checkers
  • Foosball
  • Xbox, Playstation, LCD TV
  • Social media events, photography lessons, DJ classes, meet-up mixers

All Explorer's Club staff are certified in CPR for children by the Red Cross.


ADDITIONAL INFORMATION

Location
Sunscape Splash Montego Bay is located just 4.5 miles from Donald Sangster International Airport and 3 miles from the famous "Hip Strip".

Check-In/Check-Out
Check-in: 3pm Check-out: 12 pm
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.



All hours, fees, amenities, information and services are subject to change without notice.
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