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InfoCustomer ReviewsQuestions & Answers
Imagine: you've finally landed in this tropical haven where that giant yellow glowing thing above you isn't the neon lig
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Imagine: you've finally landed in this tropical haven where that giant yellow glowing thing above you isn't the neon lights at work - no, friend, you're now in sun-drenched Jamaica where a half-mile stretch of unblemished, white-sand beach is waiting for you. In the distance is a cobalt blue mountain range that's a darker echo of the teal waves next to you. Is this paradise come down to earth?
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"My husband I went to Secrets Wild Orchid for our honeymoon last week and we really could not have picked a better place. There are so many good things about this resort that I don't know where to start..." – Sarrus
482 out of 535 (90%) customers would recommend this product to a friend.Read All Reviews
Customer Rating
Value
4.4
Service
4.4
Beaches & Pools
4.5
Dining Options
4.3
Room Comfort
4.5
"My husband I went to Secrets Wild Orchid for our honeymoon last week and we really could not have picked a better place. There are so many good things about this resort that I don't know where to start..." – Sarrus
482 out of 535 (90%) customers would recommend this product to a friend.
All Customer Reviews
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June 14, 2018
Paradise
This place is all around amazing. Everything was great, from the food to the room to the service. Highly recommend!!! I’ve been to many resorts and this one is at the top of my list. I will definitely return!
I booked this for my birthday because I’ve stayed at Zoetry which is a partner resort. It’s clear to me now that Zoetry is the top of the line and all other resorts have clear disadvantages. So a few things you should know...
The food options are terrible especially if you’re a vegetarian. There are a few restaurants and they all serve the same thing. Most people waited for the jetk chicken cart and ate burgers from the boardwalk.
The room was decent but small and didn’t have an open air feel. Neither did the resort itself.
The beach is man made and rocky.
I called for service three times and none of the calls were answered. I had to go down to the front desk each time.
All in All it wasn’t a terrible vacation however I would never book here again.
3rd time visiting, Ive down Secrets st. James twice and now Wild Orchid ..... no complaints this is paradise ... everyone was just amazing .. I’ll be back again of course! Nothing like that sunrise on the rocks!
We selected this resort based on a wonderful experience at the Secrets Maroma for our honeymoon last year. We paid extra for the preferred package on the Wild Orchid side. We upgraded our room and had an amazing view from our deck. The resort itself had amazing views all over and I think this is one of the only reasons we enjoyed our stay. We were able to snorkel and walk every morning and truly enjoyed that. However the preferred service was poor except for one employee Matthew, who greeted us kindly everyday and always offered assistance. Most other employees however seemed rude and we even witnessed multiple employees drinking preferred club drinks and filling them up with alocohol. On that note we also witnessed an employee sitting in the guest restrooms watching videos on her phone and holding up the line for all guests. We were very disappointed in the service and lack of quality in the preferred club especially since we specifically paid for it expecting more.
The food was okay at first. We tried many restaurants over our stay and were disappointed each time. Again the secrets in Maroma had impeccable food each time we ate at anytime of the day. But at his location we questioned each meal and even got sick from the food 2 times. In adddion there really were not many options for breakfast and lunch. When we arrived we weren’t concerned about this portion thinking we could use the preferred club. But staff arrived late with food out late as well. We got sick from that food as well as the eggs sat in a pool of water. Again service was nonexistent in the preferred club.
Overall we tried to make the best of the experience and truly enjoyed the beach each day and the views. However unless there are some changes we wouldn’t be likely return guests. This is unfortunate as we truly loved the Sevrets in mexico. There were just too many cons versus pros on this trip.
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75 questions, 254 answers.
Honeymoon Package?5 answers
I am looking at booking Secrets Wild Orchid for our honeymoon.
I am looking at your preferred Club Jr. Suite, but I don't see how I include the honeymoon package? I thought maybe you could shed some light on it.
Thanks!
7 years, 90 months ago
Ash
Great question! Preferred club is only available on certain dates. Please call us if you don't see them at 800-915-2322 and a Beach Expert can get you set up immediately. Thanks!
CaribbeanJim
Lots of weddings and honeymooners at the resort. The staff decorated their doors and beach chairs! They have an office devoted to weddings--offer cakes, bouquets, etc. Don't know about a package, however.
Anne77
We just had our honeymoon here and it was great. We just did the basic room and they put us on the first floor next to the pool. I have to say, we loved it. We could walk back and forth from our patio to the pool. Having our room for fast access bathroom, food and water was great. We met friends with rooms on other floors and preferred ours over having to take elevators. The preferred club is kind of a waste to me. its more money, but doesn't really get you much more. Plus, you can go anywhere at the resort anyways. You can walk right up to the preferred club and use any of their ammenities. Even though we were honeymooning, we didn't spend too much time in the rooms to appreciate the outside soaking tub. Use the extra money for the Spa, which by the way they give you about $200 worth of coupons making all the spa treatments very cheap. Like $5-15 cheap for massage and hydro therapy!!! Hope this helps!!!
AlabamaHoneymooner
Friends of ours were with us on our trip and they did the preferred.They found that they paid more and got less than we did staying in the non preferred.They were not happy at all with the room service,and the fact that people from the nonpreferred were allowed to use the preferred facilities.They have no security stopping them.
suunymiche
call them directly - you'll get great guidance!
Itiswhatyoumakeofit
Are there clothing optional areas for sun bathing?12 answers
7 years, 89 months ago
trendyv
Secrets resorts to not have clothing optional areas and do not encourage topless sun bathing, however if you are interested in a property that does, you may want to look into the Breezes resorts, as some of them do have clothing optional sections.
KateCC
Just returned from Orchids--did not see anyone without bathing suits--no optional beach for nude bathing either.
Anne77
No.
magic1812
no
AlabamaHoneymooner
No
3cats
No.
Beetle
we didn't see any and my husband and I did walk the entire beach
suunymiche
There is very little privacy on the beaches, which are quite small. We saw a few topless sun bathers, but that was not common, and the staff discouraged doing so.
BeachKing
Didnt see bathing options.. resort has an toll free #....call and ask
JOHNNYM
NO!
Hawk
no, more modest resort.
beachlovers2011
I did see 1 topless woman the week that I was there
CBM1
Is it worth it to get the preffered club junior suite swim out?11 answers
I like the swim out feature and was wondering if it was worth the extra money?
7 years, 88 months ago
Mike
We didn't think so because it's not very private at all! The pool is so close anyways and a soakingtub is included in the other PC rooms and much more private.
swedishbeachgirl
I don't think so. We saw no one in the swim out pool.
tommyleelil
It seemed that their were some definate advanages to the preffered club... free internet.. no problem securing lounge chairs,... i think you get a private butler who handle all of your requests but I'm not sure how much more it costs
JOHNNYM
If you love the water and like the idea of walking out of your room directly to the pool then it is definitely worth it.
JenCC
I walked passed that area. The pool in that area is at most 10 feet wide. I liked the pool at the preferred St. James better.
lep543
Definitely not! People will constantly be walking by and seeing into your room. Also, the preferred club pool & beach are not as nice as the main beach and pool at the Secrets Wild Orchid. We stayed on the 5th (top) floor and had the most gorgeous views of the ocean & beach, and actually made several comments throughout our stay that we were so glad we decided NOT to do the preferred club.
Hawk
The hotel rooms are wondeful and have jacuzzi's inside them! i don't think it's necessary to upgrade
mandymo
I would say no, the swim outs are really not that great as far as location. The bottom floor rooms that go out to the beach areas are much better. and no extra cost.
beachlovers2011
Hi, we just got back from there and I thought the swim out suites were nice, but not worth the extreme price difference, the pools are all super nice and close to all the rooms.
cupcake123
We did not have the swim up room, but we saw them from the pools. These rooms offer very little privacy because you are on the ground level looking out into the pool area. We also talked with a couple while we were at this resort and they had mesquito issues with their balcony on the swim up room at night because of the water being so close.
Sas00112
I didnt get the swim out but I wish I did. I think that would be a great feature.
mmille24
Wedding2 answers
Can a wedding at my resort of choice be arranged through the website or does that go directly through the resort?
7 years, 88 months ago
shannon
Yes, we saw 2 weddings during our stay and they do it nice
JOHNNYM
Friends of ours got married there. It was the ONLY thing they seemed to be good at. We had a bad experience at SWO/SSJ. I wouldnt go back, the staff is not friendly and the food (except wedding) was awful.
tommyleelil
Does the resort offer free snorkeling trips?10 answers
I see that snorkeling is offered, but what does that mean? Snorkel gear with limited snorkeling off the beach? Or does the resort have a snorkel boat that takes guests out to a reef(s) at no cost?
6 years, 85 months ago
mcmstuart
You can do two things for snorkeling:
1) Book an excursion for $36 for the afternoon snorkeling trip through JOlly PIrate or $56 for the afternoon snorkleing trip through De Palm Tours
2) Rent snorkel gear ($15.50 for 24 hours) at the shop fright in front of De Palm Pier ( red biuling right next door to hotel) and take the gear down to baby Beach.. Beautiful snorkeling and swimming and beach.. beats the high rise beaches..
Domino
Secrets Resorts offers snorkeling as part of the all inclusive package. They will provide you with snorkeling equipment if you wish to snorkel off the resorts beach. If you are interested in a catamaran snorkeling tour we suggest Island Routes - Island Vibes Catamaran Cruise which you may purchase on our website.
MeganCC
Hi, Just got back from Wild Orchid Montego Bay last Saturday. Snorkeling is offered at the resort and at certain time during the day. (Around 2:30) We snorkeled right off the beach and they provided all the snorkeling gear. They are limited to 21 people at a time. A guy is on a Kayak and he leads the way and 21 people swim behind him and he takes you out and you swim around a reef. It was really a lot of fun, we saw different kinds of fish and lots of shells. The trip took about an hour and it was included in our stay. No additional money.
Lalli
It's pretty basic but we didn't have a problem with that. You are provided with a mask, snorkel and fins and swim right off the shore of the resort. They take you out pretty far and there's a bunch of coral and lots of sea life to look at! Everything was free. There are other options that you have to pay for but we didn't look into it.
jessrothy
They offer guided snorkeling right off the beach of the resort. Included with the all-inclusive. There is a reef right there and we saw lots of fish and a sting ray too. They also offer snorkeling from a boat at an extra cost.
BeRyan
No cost for snorkeling if you do the guided tour where you swim out. There is also a paid one. But not necessary. They have all the gear. I would buy the underwater camera before going. They cost $11.99 at Target but $25.00 at resort.
morgancash
We enjoyed snorkeling right from the beach as well as from a boat $$ - not pricey. From the beach, they have an organized - free - snorkeling where they take you pretty far out and you get to see some great reefs, smaller fish. From the boat, fish are bigger, reefs are prettier. tip the guys on the boat and they'll go extra to make your trip great with bait for the fish, etc. All the snorkeling was awesome. Weather sometimes makes it prohibitive and they tell you that at the resort when it's a problem.
Itiswhatyoumakeofit
Yes, it does. My husband took one trip our last day there. They
outfit you with fins and a mask, along with a life vest (although he
said you really didn't need the vest because of the bouyancy of
the salt water). You go to one of the huts poolside and schedule
when you want to go. They offer 3 times daily. The guide uses a
kayak and folks swim alongside til you get beyond the reef. Once
there you're out for about 1 to 1-1/.2 hrs. He said the fish were
plentiful and very colorful. This is the only no cost option.
mrsdolittle714
That means snorkling gear with limited snorkling off the beach - they take you to some specific places to see cool stuff. I didn't do it but a friend did and they liked it. There's a snorkling tour available but thats extra. There they will take you on the boat.
Karina
The free snorkel trips are guided swims from the beach out 2-300 yards to the reef system. Beautiful and easy. Its offered 3 times daily and takes about 45-50 minutes to complete. Something new every time. Barracuda, fish species, jelly fish, sea urchins, sea cucumber, blow fish, coral etc.
KAL1
What's the best Hotel for single woman to celebrate retirement?9 answers
Hi,
I'm retireing from the military, I'm a single female, and I want to come to Mo Bay, hopefully the Wild Orchid, and celebrate my retirement with a group of single, professional women. I chose Mo Bay because I've vacationed there before, but not on this level.
The Wild Orchid has everything we want, but my concern is that women out to have a good time, who are responsible, and want to have a grand, luxurious time. So would the Wild Orchid be able to cater to our wants, and needs to have a good time w/o any hassel?
6 years, 83 months ago
Sandy
Dear Sandy,
Congratulations on your upcoming retirement! Secrets Wild orchid is a great place to kick back and celebrate, adults only and full service. An added advantage is full access to the neighboring property, Secrets St. James. You get two for the price of one! I would suggest you call one of our experienced destination specialists to discuss any specific requirements you may ave in planning your trip
ccsusan1
I traveled to Wild Orchid last year with two girl friends. We are all professional women from Maryland and Georgia. We had a great time. There were a lot of couples at the resort during the time we traveled. We only saw one other group of single women but we went in December right before Christmas. The staff will share with you places to hang out that is safe. I expected to see more singles but didn't but despite that we had a great time. Make sure you set aside a day to go to the spa.
SimplyBlessed
I went with my husband, but there were a lot of single women there. And they looked like they were having a really good time. I had a great time with my husband, but they sounded like they were probably having a better time!
morgancash
Sandy, Just got back from Secrets Wild Orchid with my husband. It's an awesome, new resort. Great dining/entertainment with 9 restaurants and outside bars. Very safe. It's like a wonderful secluded city on the beach & very protected/gated. But depending on what you are looking for, it is mostly all couples. Hope this helps.
caribemama
You won't get any hassel at Wild Orchid and you will have a great time. Ugrade your rooms if you can and you'll really enjoy it more if you spend time in your rooms. You can do as much or as little as you like at this resort and have a fantastic time. We saw a group of single, older women when we were there as well. Not much of a "singles" resort so you didn't see the typically hooking up going on if that was your concern.
Itiswhatyoumakeofit
Absolutely, go for it! The spa is fabulous for pampering yourselves,
the restaurants are wonderful and good variety. Book at the Hibachi
Grill restaurant for your group and an entertaining time.
There are plenty of seats/lounges on the beach and at the pools for groups to congregate together and the swim up bars are great!
You won't have to worry about being harrassed like you would outside of a resort. Bring some good sunscreen and book before their rainy season and you'll be pleasantly surprised.
mrsdolittle714
I think Wild Orchid would be a great place for you and the ladies to kick up your hiles.. this place is very laid back and yall would have a ball...
SB12
The resort is wonderful but really caters to couples!
clovesjamaica
Well, I hope you're retired by now but I went here for my 40th b'day with 3 of my girlfriends and we had a great time. No problems.
travellady
Dress Code for Women at the Restaurants?11 answers
I read that Men must wear slacks & collared shirts--No tennys or sandals. What about women? Are we allowed to wear sandals with a dress or slacks, etc.?
6 years, 77 months ago
nita
Did not note this before we left so I packed no slacks for my husband! They are quite relaxed about their dress codes-thank God! We ate in almost all the restaurants. I would suggest collared shirts for evening dining and I wouldn't stress the foot wear at all.
kedar
Dress code policy for Secrets Wild Orchird. Most of the restaurants require casual attire for breakfast and lunch and casual elegance for dinner. Below are the descriptions provided by the Secrets Resorts:
Casual
Bermudas (long shorts or capri pants), sneakers/ tennis shoes or sandals. No sleeveless shirts for men. Ladies must wear a bathing suit wrap or cover-up.
Casual Elegance
Sneakers/ tennis shoes or dress sandals, dress shirts with short sleeves and collar shirts.
No sleeveless shirts or flip-flops and long pants required for men.
Formal
For men, long pants and collar shirts; dress shoes.
For women, blouses, skirts, slacks or dresses; dress shoes.
MeganCC
No dress code seemed strictly enforced. If you are overly dressed, you will be one of the few. Sandals and dress slacks would be fine.
Itiswhatyoumakeofit
Yes, you can wear sandals. The men can also wear khaki shorts at all of the restaurants as long as you eat outside, which we did and it was very nice.
Jamaica4ever
Yes, women can wear sandals, flip flops...anything really.
Nasia
Yes, you will be fine. Don't worry about it..they don't enforce the dress code like crazy.
kszymczak
We just got back and I saw mostly sun or maxi dresses and sandals.
You can also wear a nice pair of slacks or dress shorts with a top
and sandals.
mrsdolittle714
Dress code is not inforced at all,,,most girls do wear some kind of dress though. I seen many guys wearing shorts and sandals..
SB12
Yes sandals on women are acceptable. I wore them every evening.
LadyNRed
For the evening men should wear slacks and collared shirts, women should wear dresses or skirts. As long as you are not barefoot I don't think they care about footware.
savannahtraveller
They were saying closed toe but I went to couple of them wearing fancy shoes with open toe and they did't say anything. I think as long as it's a heel and you are wearing nice slacks/dress you'll be fine
Karina
Staying at Secrets Wild Orchid---what's the approximate distance, time, & cost per person for a Dunns Rivers Falls excursion?5 answers
6 years, 74 months ago
Nita
It is approximately 98.3km or 1 hour and 45 minutes from the resort to Dunns River Falls. The cost per person depends on what type of excursion you purchase and what tour company you choose to purchase your excursion through.
KristinCC
It was $120 per person and we went to Dunns River Falls, Reggae Beach, and intertubing down a river-we left at 7 AM and got back around 6 PM
Sarrus
If I am remembering right cost was 120.00 per person and travel was about 45mins. The bus ride was fun. Good music and the bus driver was entertaining. She gave us a tour in a sense by pointing out markers such as Bob Marleys mansion. You'll also go snorkeling and after that, you'll enjoy the party barge, serving drinks, on the way back to beach side. Dunns rivers falls was gorgeous and fun climbing the fall. The escorts took pictures of my husband and I which was a plus. Well worth the cost and very well organized.
Ilona
Roughly 1-1/2 to 2 hours away, but full excursion would take longer of course. Approx $130 pp.
JoeJoe
Me and my wife did an excursion to Dunn River Falls and swam with the dolphins at Dolphin Cove. It cost us $140 each. Completely worth it. We got picked up at 7:20 am. But we had to go to other resorts to pick up others. We did not get to the falls till 11:30 so be prepared for a long trip. But the tour guides were great and made the trip fun. You actually get to see more of the coast. The falls take about a hours. We left Dolphin Cove at 4:30 and got back to the resort at 7. Secrets is the first to be picked up and last to be dropped off. Totally worth it it though. bring money for lunch. And you will get swamped by vendors. Also, bring at water camera.
ndsellers
NFL Network - Cable?5 answers
My planned travel dates will include a must see Thursday night NFL game. This game is only showed on NFL Ticket and NFL Network. I heard the hotel shows NFL games, but I'm wondering if the bars show the Thursday night games, or if they have the NFL network in the rooms - Cable?
6 years, 74 months ago
Dani
The resort has advised that they have the Sports Channel but do not subscribe to NFL Network or Ticker.
ccsusan1
yes, there is cable in each room, however, i do not know specifically about nfl network
MrsShields
I am not sure if they show all NFL games there; however, I can tell you that we watched a NFL game while we were there on a huge screen on the beach. It was awesome.
Ilona
The cable in the rooms were very good, you shouldn't have a problem seeing the game. They also did a movie size screen for NFL on the beach one night we were there, and I do believe that was Thursday.
JoeJoe
The Monday night game was on the big screen at a bar and we watched the Thursday night game in our room.
SunLovin
Beverages6 answers
Do you serve any American beers and what top shelf liquors do you serve?
5 years, 72 months ago
Ohio
Secrets Wild Orchid does not really serve any American beers, mostly just Redstripe. As far as the top shelf liquors, you may need to get that information directly from the resort. Their phone number is 876 953 6600.
Thank you.
JanelCC
Red Stripe, Appleton Estate Jamaica Rum and Heineken. Not to sure of the american beers. We only drank the ones listed throughout our time there.
Ilona
Budweiser available. Most top shelf liquour available in Piano Bar and in Hotel Bars. Off and jamaican liquours found at beach and pool bars, but the great Appleton Rum available everywhere!
DSB14
The only US beer I saw was Bud Light, but their Red Stripe and Heinekins aren't bad. Their top shelf booze included Jack Daniels, Dewars 12 yr old, Johnny Walker Black, and Baileys Creme,
savannahtraveller
they had miller lite from american beers. they had heineken as well.
not all bars but a couple have crown, absolut vodka, bacardi rum - good stuff.
Karina
They have a lot of top shelf liquors. But remember you are in Jamaica and they provide Jamaica products. They try to keep the money in their country.
Red stripe beer and rum are number one. They do have Heineken and some bud products.
macc19
What is a good hotel for adult children 19 22 and 25?3 answers
5 years, 70 months ago
New York
Secrets Wild Orchid in Montego Bay is an adults only property which has been known to cater to all ages.
MariaCC
I am 26 and my wife 23. We loved Secrets.
ndsellers
We liked the RIU in Ocho Rios. Lot's to do without spending big bucks.
macc19
Can anyone compare couples swept away to Secrets Wild Orchid2 answers
5 years, 67 months ago
Redding, Ca
We have both resorts rated as a 4.5 Sun All Inclusive resort. Secrets Wild Orchid is a newer construction in comparision.
KellyCC
WAS THIER FOR A WEDDING, BUT I NO THE COUPLE WAS ON CLOUD 9.
angiemamac65
what is the entertainment and nightlife like at and around the resort?5 answers
5 years, 65 months ago
Ria
This resort does offer Nightly Entertainment. These nightly shows change on a weekly basis. For more information please contact the resort directly.
CaitlinCC
Entertainment nightly. Shows ranged from amateurish to professional. Casino very very small.
Anne77
Very resort-like, ie: a bunch of people getting drunk on free booze and whooping it up. If you want dancing nightlife, go off resort. If you're fine with mixing and mingling and not having to pay for more booze off-site, then the resort is fine. They do have the usual resort shows booked at night.
travellady
It was O.K. Not a real crazy night life. I would not recommend this resort for younger people.
macc19
There is all sorts of entertainment. There are clubs that play local music as well as the latest hip hop, pop, Jazz, Contemporary ETC. There were late night beach volley ball competitions. There were performers (singers, acrobats, Dancer's). The night life catered to all preferences.
HappyBlessedLoved
Does the hotel offer upgraded rooms at a discount upon arrival?7 answers
Does the hotel offer preferred rooms at a discounted rate when you arrive? Booking it together seems really pricey. Also, what is rate for a preferred room vs a junior suite?
5 years, 65 months ago
Yoshi
Rates vary depending on the time of year you travel, the number of people traveling with you, and the specific category. There is not always a set price difference between the regular rooms and the Preferred Club rooms. We recommend, if you prefer to be in the Preferred Club section, to book this category at the time you make your reservation.
LaurenCC
The hotel does offer preferred rooms at a discounted rate but is on a first come first serve basis. You would be taking a chance if you wait til you arrive. Depending on when you book your trip should also be considered. It also depends on who you know that can make a bigger difference. (Presidents can make a real impact)! The room rates vary during the year.
CeeCee7777
We were able to upgrade to preferred at a slight discount when we arrived to St James so I assume you can do the same at Wild Orchid, so long as there are rooms avail to upgrade to. Room rates vary so check out the website.
travellady
Yes for a price. You can up grade to the restaurants and beach side for free. I would not suggest this resort to people under 30. The only difference I could see in the rooms was location.
macc19
I asked if we could upgrade to preferred at check in and was told none were available - fully booked. So in this case I assume you can when they are available. No idea on the cost.
markeiko1
Yes they do.
HappyBlessedLoved
You can upgrade, but not at a discounted price.
KAL1
What's the difference between Secrets St. James & Wild Orchard?6 answers
5 years, 64 months ago
Reading PA
Both resorts are on the same complex, however, St. James tends to be a bit quieter as the restaurants and bars are located closer to Wild Orchid.
MariaCC
Nothing. They are on the same property and use the same resturants, fitness center and spa. Wild Orchid was built first so it's closer to the resturants. St James was built later and is marginally nicer and a little quieter. It's a slow 7 min walk to the restaurants from St James. Each has it's own set of pools and each has a reserved pool for the upgraded preferred people.
travellady
Secrets St. James is a separate group of buildings located a little further from the restaurants than Wild Orchid. Both of the resorts utilize the same restaurants, bars, activities, spa, gym. There are more secluded beaches for Preferred Wild Orchid and Preferred St. James. If you don't want to hear the bumping of music at night, then stay at St. James.
EandB
Saint James is a little farther from the main area.
macc19
St. James is further away from the restaurants and the night life but only by a few hundred yards. There are some activities that are offered to Wild Orchid guest but not to St. James. Wild Orchid guest have no limitations.
HappyBlessedLoved
St James is a bit father from the restaurants.... Otherwise it is all the same resort.
Bodanki
Best wheelchair accessible 4+ star all inclusive?2 answers
Love the newer AM resorts but they make no mention of wheelchair accessible rooms, are the rooms accessible ? or which in ones would be? (looking for all inclusive resort, big rooms that are wheelchair accessible)
4 years, 60 months ago
San Diego
We can price some resorts for you, but we do need to advise that many of the partner resorts that we work with don't have very many wheelchair accessible rooms (per resort), if at all. If you'd like us to look into this further, please feel free to contact us at 1-800-915-2322.
CoryCC
I think they have wheelchair accessible rooms as we saw 2 different couples with a partner in a wheel chair.
Marisol99
Is the private dinner on the beach worth it? How much does it cost?2 answers
4 years, 59 months ago
NJ
The pricing for the romantic dinner on the beach varies depending on what you would like to order and if you would like a bottle of wine etc.
AlixCC
It around $260-300 it's really nice ./ but I mean, we didn't do it because we already thought all the dinner places were really nice.. Plus you always have dinner with your husband/wife everyday. No need to spend all that money.: I mean it will be the same food from the restaurant .. I would just use that money on something else!
Areli
A?C ?2 answers
Do all the rooms have A/C ?
4 years, 57 months ago
Luis M Benitez
Yes, one of the amenities offered in the rooms is air conditioning.
LizCC
yes
mmel
Does this property accept Discover credit cards?1 answer
What credit cards are acceptable here?
4 years, 57 months ago
Brittany
Most resorts throughout the Caribbean and Mexico accept all major credit cards. However, we do suggest contacting the resort directly for the most accurate information. The email address from the resort's website to contact them directly is info.sewmb@secretsresorts.com.
MariaCC
if 2 people book a 2 person room, can a third person join them in that room?1 answer
4 years, 54 months ago
Lelani
Both room categories that CheapCaribbean offers have a maximum occupancy of 3 adults, so yes, 3 adults can stay in a room, however the rate for the 3rd person may be different from the first 2 people.
BethCC
Can you get a day pass to this resort ?1 answer
My husband would like to spend a day at the resort is it possible to reserve passes? If so how?
4 years, 54 months ago
USA
Unfortunately, no day passes are available.
SueCC
Wht kind a beer is available?2 answers
Do they serve Heineken?
4 years, 54 months ago
Cheryl
Domestic and premiun beers , For more specific brand names please contact the resort directly @ www.secrets.com
SueCC
no, they only have the island beer.
chic572000
do they offer a shuttle to and from the airport3 answers
4 years, 54 months ago
jim
This resort does not offer a complimentary shuttle service to and from the airport, however, when booking through CheapCaribbean.com we can help you arrange transfers.
BethCC
Yes, for a fee. We booked a private shuttle, just the 2 of us, it was about $100 round trip. Worth it in my opinion. We learned quite a bit from our driver.
KAL1
Yea, they offer free transport to the airport
Britt1989
How big is the soaking tub on the balcony of the PC junior suites? Is there still room to sit and enjoy the balcony?2 answers
4 years, 53 months ago
shar
The balcony is large enough to hold the soaking tub and two chairs for you to relax in.
BethCC
Yes...room to sit and enjoy the balcony and the view...but tight with two people in there...
We used it a couple of times, but thought we would use it more...
ShowMeTheSunny
All inclusive4 answers
Is the all inclusive included in this price or is it seperate
4 years, 53 months ago
New jersey
It is included in all our package pricing!
If you have questions, please call our Beach Experts at 1.800.915.2322.
SamCC
Yes
Otis
It's included in the price
Britt1989
Included in the price
You do not need your wallet for tipping at the restaurants or bars
Excursions are separate and must be paid for
winter50
Is wine included?3 answers
4 years, 53 months ago
CT
Included in the all-inclusive package are limitless international and domestic premium beer and top-shelf spirits. For more information about the beverage selection please contact the resort directly at sewmb@secretsresorts.com. Thank you!
LizCC
House wine only is included. Its not terrible, just not great. They will push other wines, terribly expensive, until you learn the trick, ask for the house wine. A bottle of Bogle Cabernet was $52, or about $13.00 per glass.
KAL1
Yes, but you must pay for a decent bottle of wine. Sorry.
Libbi
House wine is included, they only have one red and one white, otherwise it is an extra cost per bottle and they are very expensive for bottles we can get for less than $20 back home
Hojo319
Do the restaurants require reservations?4 answers
When I'm on vacation I like to sleep in. I've been to resorts where you need to go to a reservation desk at 9 am to make a dining reservation and really don't like to have to do that.
4 years, 52 months ago
Louisiana
no, the restaurants do not require reservations.
LizCC
No reservations required anywhere unless you want to experience the Japanese Grill Side dining show.
KAL1
Only one needs reservations. Make the reservations at your convenience, based on availability.
Libbi
There is only one that requires reservations
Britt1989
There is only one restaurant at the resort that requires a reservation. It is the hibachi restaurant
We did not dine there since there are plenty of choices
winter50
Is room service included in all inclusive?4 answers
4 years, 51 months ago
Steph
24 hour room service is included in the all inclusive price.
BethCC
Yes, it's fun to see the guys carting room service on there heads!
CPoe
Yes, it is.
Libbi
Yes and it's 24 hours
Terryberry02
yes, basic foods available 24/7, which was great. Takes about 20-40 min to get food, which is typical in Jamaica.
Reggae1
How far is resort from airport4 answers
4 years, 50 months ago
Nancee
This resort is 25 minutes from Sangsters International Airport (MBJ).
LizCC
15 minutes
JayB2014
20 or 25 minutes.
Libbi
secrets is only 20 minutes away . very close to airport
Yassjones
15-25 minutes, depends on traffic.
Jeff82
Junior Suite Ocean View?? Is it Really?4 answers
How much of an Ocean View is the ocean view suites at Wild Orchid? Do I have to stretch my neck to see the ocean or just get a glimpse through the palm trees....or am I close and have a great view?
4 years, 49 months ago
tinag
Ocean Views and Ocean Fronts are separate room categories. Ocean Views offer a view of the ocean at some point when looking out your window, while an ocean front displays nothing but the ocean.
For further details, please call us at 1.800.915.2322.
SamCC
We stayed in a Jr Suite Ocean View room for our honeymoon. Our balcony overlooked the pool area and ocean. The resort is sort of U-shaped so there will be a few different angles of views but each ocean view room will be able to see the ocean easily.
TrevA5
OH YES. Spectacular views of the ocean.
Libbi
Ocean View is the way to go. We had a great view of the pool and the ocean.
jholding
I stayed in the Junior Suite Ocean View. The rooms are slanted to you can see a lot. We were on the 5th floor. We were pleased.
Jeff82
Is this resort on the beach? Can you swim in the water?4 answers
Last year I went to a resort and they said it was on the beach. Got there water looked amazing but it was NOT swimable. Can we swim in the water here?
Thank you
4 years, 48 months ago
New york
Yes, the water here is swim-able.
If you have any further questions, please call us at 1.800.915.2322.
SamCC
Yes. Besides the pools on site you can walk right out into the ocean from the resort. There were two large roped off areas for swimmers (to keep boats from entering). We spent many days on the beach and in the water!
TrevA5
It's on the beach. Actually has multiple beaches. You can swim. The water is clear and the sand is soft. Great snorkeling too if you take your own gear.
Marisol99
Yes, I snorkeled in the water and took a Kayak out, also. They also para sailing for an additional fee.
Libbi
We swam every day while we were at this resort. One day there was a lot of seaweed but there were still clear areas to swim.
csutt88
do guests have to wear identification bracelets?4 answers
Do guests have to wear bracelets or carry an I.D. while I'm premise to be allowed at the different restaurants and areas?
3 years, 47 months ago
USA
No
mjk11kid
Every resort has different policies regarding regulation of All-Inclusive features and are subject to change at any time. We suggest contacting one of our Beach Experts for the most up-to-date information regarding your request at 1.800.915.2322.
SamCC
Nope. When you go eat, they ask for your last name and room number and check it off their guest list.
Marisol99
Nope
Libbi
No they just ask for your room number as confirmation
winter50
New to "All Inclusive"5 answers
Do you tip or is this included in "all inclusive"?
3 years, 47 months ago
Tx
Gratuity is included when booking All Inclusive therefore tips are generally not expected. However, it is not uncommon for one to tip the bartenders/wait service, maid service, or bell service. This would solely be at the guest's discretion.
CCGreg
All of your taxes and gratuities are included in the package price. If you wish to add an additional tip it is up to your discretion.
KristenCC
Tipping isn't expected. We tipped at dinner if the waiter was just fantastic. Most people don't tip. I saw a few people tipping the waiter/waitresses that brought their drinks out to the beach.
Marisol99
Tips are included. However, we tipped for great service. Not all the time, but to reward those who really made us feel special. This is a poor country and I feel a responsibility to spread around a little love.
Libbi
Me personally i always tip . but it is included u dont have to tip. if u want to then make sure u bring 100 singles and 20 fives .
Yassjones
It's not a requirement to tip. Personally I tip most of the time. I bring about $100 in ones and when it's gone I don't get anymore
Britt1989
Does the room have a stocked mini refrigerator?5 answers
3 years, 47 months ago
weberwizard
Yes, the room does include a mini bar.
KristenCC
YES
CheyPea11
our room did have juices and sodas in the fridge.
PartyTime
Yes, there is a mini bar and spirits in the room. But not premium bottles. For premium spirits you need to go to your lobby. Not an inconvenience at all.
Libbi
Yes
Hqhkeh
yes, four red stripes, four waters, a couple of sodas as well. stocked daily.
Reggae1
Is it worth it to upgrade to preferred?5 answers
Also what is the main difference between the 2 resorts (SJ and WO)? There is not much of a price difference so which one is better to stay at? We are booking with another couple.
3 years, 46 months ago
help
Secrets Wild Orchid tends to be more lively where as Secrets St James is more laid back and quiet. It is more of a preference whether or not if you chose to upgrade. The added features include Complimentary Internet access in-suite, upgraded mini bar, private concierge service and exquisite deserts and liquor in the Preferred Club lounge are just a few of the luxurious treats offered.
KristenCC
Short answer, NO.
It's not worth it and they don't check your room key which is the only indicator as to who is preferred and who is not. The only thing about the preferred is the different beach area. Save your money
itsmeandyb
We just returned from a week at Secret Wild Orchid, and it was wonderful! In general, most all of the restaurants and ALL of the entertainment venues are on the WO side. The SJ side is close to the spa & gym & tennis courts, but otherwise would be the "quieter" side....even though the WO is not a loud or rowdy environment, either. It's actually one continuous property and guests are free to enjoy the beaches and other amenities of both the WO and the SJ; however, I would personally recommend the WO!
willbeback
We stayed at WO. There are both on the same grounds and have access to all the same restaurants, pools, bars, etc. SJ is a little bit further from the main block of restaurants but they have their own pool, beaches, and pool side restaurant for lunch and dinner. The resort has beautiful paths which we walked ALL the time even though we were at WO and close to all the stuff so I dont think staying at SJ would be a problem. I don't know anything about preferred pricing; from what i could see they had a separate pool and beach but all the same restaurants
csutt88
wild orchid is nicer can't go wrong with either
tanish
Is smoking allowed?2 answers
3 years, 42 months ago
Bill Pf Largo, Fl.
Smoking is not allowed in rooms. Smoking is only allowed in the designated smoking areas.
CaitlinCC
There is NO smoking allowed anywhere indoors or under any outdoor covered area. You can, however, smoke on your own balcony (and all rooms have private balconies) and in other outdoor areas (excluding outdoor seating areas for dining venues).
willbeback
Are the rooms soundproof?3 answers
3 years, 41 months ago
Charlotte, NC
No, resorts do not have soundproof rooms.
CaitlinCC
We just returned from a week at Secrets Wild Orchid, and we NEVER heard ANY noise coming from the room next door OR the rooms above or below us! Hope this is helpful?
willbeback
Not entirely sure but I can tell you we were there 6 nights on our honeymoon and there was a couple beside us on their honeymoon and we never heard anything and no one complained to us either. You can sometimes hear people outside of your door though if they are loud while passing by.
MrandMrsA
July weather2 answers
Wondering how hot it gets there in July and is the beach walkable. I know in Mexico, you have to have full shoes on to go on the beach in the afternoon. Does the sand here get that hot?
3 years, 40 months ago
marie
The average weather in July is the mid 80's. Yes, the sand can get hot.
CaitlinCC
We stayed June 19-23 and the weather was lovely. Highest was 90 degrees. Sand is walkable with only a small area as the condition. The sand was not to hot at all on any of the days we were there.
CandNTravelers
Connectivity2 answers
I have the Secrets app downloaded on my Iphone. I used it at Secrets Puerto and Aura. Do you honor that too at this resort? Where you can make calls back to the U.S. free through the app. And you can order your room service through the app too? And Wi-Fi is totally free? Other Secrets resorts honor this.
3 years, 40 months ago
Marie
Yes, it appears that's Secrets Wild Orchid does have access to the Secrets App. You will need to check with the resort for more information, as to what is included.
KristenCC
Yes the app works for free calls in jamaica. The wifi is free
Lellie
Good for a girlfriends trip or couples only?4 answers
I'm traveling with a couple of girlfriends and wanted to know if this resort is strictly for couples, or is a mix of couples, groups of friends, etc. This resort looks amazing but if it's couples only then I need some other options in Montego Bay.
3 years, 40 months ago
Dallas
Secrets brand in general is mostly known for couples or adult families traveling. This doesn't mean there aren't singles but the majority of the clientele fall under the first those categories.
CCGreg
good for anyone. Great place to stay and food and drinks were great. People very friendly.
Natureboy
There were lots of groups and girls only getaways. You'll love it!
Indiana11111
I found it to be a mixed crowd. Couples and groups.
Britt1989
What type of nightly entertainment does this resort offer?3 answers
Does it offer entertainment for a younger crowd (25-30 years old)
3 years, 40 months ago
Atlanta, GA
Typically there would be a live themed show in the theater (think MJ tribute, Grease, acrobats, magician, live music, standup comedy, etc).
CCGreg
We found the nightly entertainment fun for about 2 nights and then it seemed to be the same type of entertainment each night. However, we also were exhausted most nights so it didn't bother us too much. The resort also offers a trip out to the margararitaville restaurant/bar and we heard that is a lot of fun.
MrandMrsA
Yes there is a night club on site and a piano bar that has live music.
jholding
How is the Reggae and Culture Tour?1 answer
3 years, 39 months ago
Tulsa, OK
The Reggae and Culture tour is one of our most popular tours in Jamaica! You get to experience the local culture in the hear of St Ann Parish, as well as seeing Bob Marley's home.
KristenCC
Are children allowed to stay at the Secrets Wild Orchid resort?2 answers
3 years, 39 months ago
United States of America
No, all Secrets properties are adults only and you need to be at least 18 years of age to stay at the resort.
KristenCC
No - it is adult only
lothar96
Any golf courses2 answers
I like to golf
3 years, 37 months ago
Rico
yes a golf course on site but I did not play.
Natureboy
Tee it up at one of the 5 championship golf courses near the resort.
BILLCC
Is there a wide variety of vegan options available?2 answers
I am vegan and want to choose a resort that will offer me bountiful options for meals and not just raw fruit, vegetables, and hummus. Thank you.
3 years, 37 months ago
Cinni
Please check with the hotel directly for the most up-to-date information. You may reach them here: https://www.secretsresorts.com/contact-us
BILLCC
Not many options at all!
Anniversarym
Wheelchair accessible to beach and shower2 answers
I'm in a wheel chair and looking to stay in jamacia, we just got back from riu ocho rios and it was great when it came to being in wheel chair ,does your resort have ramps down to the beach and throughout the resort, also need a roll in shower with a room with a ocean veiw.
3 years, 37 months ago
Rollerboykevin49
The resort is wheel chair accessible and they do have handicapped accessible rooms. We recommend making that request during the booking process just to be safe.
SalCC
You will not have any problems
winter50
Cost to deduct 1 airfare2 answers
I will be booking the stay for two people. One lives in Jamaica so I won't need 2 airfare. What would an average amount I would save by deducting 1 airfare from the package?
2 years, 35 months ago
Bishop
Airfare pricing can change at any second at any time. Please contact one of our Beachologists at 1-800-915-2322 and they can give you an accurate pricing.
TimCC
Depends where you're coming from. Check your airline.
JamacainGal
options for picky eaters?3 answers
My fiance and I can be pretty picky eaters. We'd take burgers and fries, steak and potatoes over a fancy meal any day. What are the options like for picky eaters here?
2 years, 35 months ago
Rogers8590
The resort offers many different food options. Please check with the resort directly for the most up to date information regarding drink selection, their direct international phone number is 876-953-6600.
TimCC
They totally have delicious burgers, fries, steak and potatoes !!! Plus a lot of other delicious options !
carjack
You will not have an issue at breakfast or lunch since it is a buffet
For dinner there is a restaurant that serves steaks
Plus room service offers burgers and steaks too
Room service was outstanding
The steaks were great
winter50
Food allergy2 answers
How are the options for those w/ tree nut allergies? I can't eat almonds, pecans, walnuts, etc. so I worry about the choice of food at restaurants since there are no menus online
2 years, 35 months ago
Rogers8590
When you arrive to the resort, let the front desk know as well as when you arrive to any of the restaurants so they are aware of the allergy and they can take the necessary precautions. You can also check with the resort directly for the most up to date information, their direct international phone number is 876-953-6600.
TimCC
I have food allergys as well and they catered to me completely !
carjack
There in October for honeymoon. Is the rain pattern there an all day wipe out or just briefly throughout the day.3 answers
2 years, 33 months ago
Carl
We went the beginning of October. We only had one day of clouds with very light sprinkles, and that was due to hurricane Juaquim. By the way, they don't get hurricanes there ! They are surrounded by an air pocket that when a hurricane comes it hits and bounces right off !! Even on the day it sprinkled, it was warm and beautiful !
carjack
Briefly in the afternoon.
Kchism
While no one can predict the weather, it is often the case that rain occurs sporadically and for short durations. For further information, please call us at 1.800.915.2322.
SamCC
What excursions are free and which are not?4 answers
Heard that the "all-inclusive" is misleading with regard to the excursions. Can anyone confirm this?
2 years, 33 months ago
Blake
No excursions are free.And being Mexico they will go to great lengths to disguise that. Just be vigilant before handing over a credit card.
NicName
Anything non-motorized such as snorkeling or kayaking is included in the all-inclusive. Motorized activities like jet skis and scuba diving would be an additional charge.
SalCC
There are activities that come with your all inclusive (on the resort) such as Kayaking, snorkeling, fishing, hikes, bike riding, hobbie sail boating, buggy boarding. Some was for a fee like scuba training and diving, Parasailing. The ones that are (Off the resort) cost like horse backing riding on the beach, Dunn's river falls, and a ton of other exciting adventures some less than $100 others just a little more.
KCBlessedCouple
Be sure to read the fine print to see what is included in your all inclusive package. There are many activities to partake in and some do cost additional money.
sunfun4
None of them are free. They have a few things at the resort like kayaking, wind suffering and other non-motorized things.
Britt1989
does Secrets resort offer vow renewal?2 answers
my husband and I are celebrating our 5 year anniversary and are looking to do a vow renewal on our vacation to celebrate. does this resort offer that, how much and what is included?
2 years, 30 months ago
Amanda
Please contact the resort for more information on vow renewal. Thanks!
LizCC
Yes, they do.
Britt1989
Can you swim at the beach? Can you sit on the beach in the evening?4 answers
We will want to walk on the beach at any time. Can we do that here? If not when does the beach close and what about the pools?
2 years, 29 months ago
mean1
Beach and pools are open 24/7.
DrillSgt
Most pools close around 5pm-7pm. Please check with the resort directly for the most up to date information regarding beach closure.
TimCC
The beach is small, but there are a few small beaches separated by rock formations and land. We walked the beach at night. The beach areas are roped off and at the furthest point out the water is only about 4 feet deep. I don't think the pools "close" at a certain time.
Indiana11111
You can swim at the beach
Lifeguards are on duty during the day
You can walk on the beach at night too
Pool is open during the day
There is so much nightlife going on not sure if you want to swim in the pool at night and miss out on live entertainment
winter50
Does this resort have a casino?3 answers
Is there a casino at this resort or one near by?
2 years, 28 months ago
Kerri
Please check with the resort directly for the most up to date information regarding a casino. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Yes it's on the resort but really small.
mejk
No it does not
winter50
what are the details on the wedding/honeymoon package?2 answers
2 years, 28 months ago
shannon
Hello,
Call one of our U.S. based Beach Experts.
(800) 915-2322
7 Days a Week - 5am to 3am EST
bthornton
We didn’t book it but the resort made things nice for us. Breakfast in bed one morning and sign on the door.
TravelingCheeseheads
Bob marley museum3 answers
Do they offer tours to see bob marley museum?
2 years, 27 months ago
Whittiet ca
No they do not offer the Bob Marley Museum in this area.
bthornton
Yes, for about $80 pp including transportation
NurseRo
Yes
But you will need to pay separate for the excursion
winter50
What is the best hotel for a person in a wheelchair1 answer
I need a room for the handicapped with dining in the hotel. narrow beach, entertainment nightly, service on the beach,
different restaurants, near the airport. all humanities in the hotel
2 years, 26 months ago
holly
If you need any help booking, please call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
What comes with the all-inclusive trip?2 answers
2 years, 24 months ago
Fort Wayne
All Inclusive at Secrets Wild Orchid comes with Unlimited Luxury! While some dining restrictions may apply, with this, you get Unlimited gourmet a la carte dining - nine gourmet restaurants (no reservations needed), plus a coffee bar for your requisite caffeine rush.
24-hour room service - if you wake at 4:13 am and want something, you can get it.
Limitless international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too. All you can drink).
Daily refreshed, complimentary mini-bar. You'll never be parched.
Nightly entertainment - weekly theme parties by the pool. Get ready!
Pool and beach wait service. (Chilled beverages at your beck and call).
No wristbands. (You're not at a sleepaway camp).
No gratuities, unless you are so moved.
Free Wi-Fi with Unlimited Connectivity - mobile app that lets you stay connected, that is, if you want to.
JeannieCC
All the food
So when I say that you can order 5 meals at dinner
All the drinks all the time
winter50
cab fare2 answers
how much is cab fare from airport to hotel
1 year, 24 months ago
moonshine new jersey
This varies, especially as cab fares are not thoroughly regulated here. We do have transportation available for purchase for you, otherwise, when looking into cabs, you would need to contact them directly for fare information.
JeannieCC
My husband and I had to pay $10 each and were placed on a bus with other travelers.
CandNTravelers
can we bring our small dog2 answers
1 year, 19 months ago
mike
Unfortunately pets are not allowed.
JeannieCC
No
JamacainGal
If I'm staying at SWO , can I still utilize the beach, restaurants, etc at Secret James ?4 answers
1 year, 18 months ago
US
Please check with the resort directly for the most up to date information in regards to sister amenities. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Yes. It is really one resort on the same property. Just two different names.
Maniac6969
yes
Reggae1
Absolutely, yes. No questions asked. They share all of the facilities.
112358132134
what is the difference between junior suite ocean view and preferred junior suite ocean view2 answers
1 year, 18 months ago
Jacqueline
The primary difference is going to be in the amenities included in the Preferred Club, which are listed below.
All Preferred Club suites offer the following additional amenities and services:
Private check-in and check-out
Soaking tub with padded covers for loungingon terrace
Private Preferred Club Lounge
Preferred Club status and amenities
Private concierge service
Private pool for Preferred Club guests
Daily continental breakfast in the lounge
Afternoon hot and cold hors d’oeuvres
Exquisite desserts & fine liquors in the lounge
Complimentary internet access in-suite
Complimentary computer access in the Preferred Club Lounge
Upgraded mini-bar service
Upgraded bath amenities
Steam Press
JeannieCC
Location of the room, preferred, has a better ocean view
Legend232323
Honeymoon Stay3 answers
So my fiancé and I booked a Preferred Ocean view suite for our honeymoon in November. I thought the concierge was the "butler service" but sadly found out that I was incorrect and it's an extra fee of $150 a night. Would the resort offer this as a free upgrade when we check in since it's our honeymoon? Is it absolutely necessary if they don't offer it? How does this resort make our honeymoon special for us? Thanks! Also, what excursions do you recommend or should we stay away from? Is there an option for horseback riding? Thanks!
1 year, 16 months ago
New Jersey
Please check with the resort directly in regards to honeymoon amenities. If you have any further questions or need help booking, please call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Hey Jersey, I don't know if they would offer that as a free upgrade. We stayed in a Preffered Ocean View Suite two weeks ago Apr 8-14 and the butler suites seemed to stay filled the entire week. There are not many butler suits in the building so I don't know if they would upgrade you. But, it never hurts to ask. We were upgraded from a Garden View Suite to the Prefferred Ocean view Suite without asking, but there are more of them then the butler suites. The preferred building is four stories and the butler suites are only on the ground floor. If the butler service is improtant, ask and if they say no, just pay the $150 a day (if available). If there is a cost factor involved save the $150 a day and use it on side trips. You already have a concierge at our service to help you.
GeorgeoftheJungle
My recommendation is that you book your honeymoon elsewhere. This place is BORING.
gtrk
How far is the airport from the hotel?2 answers
I'd like to know if the hotel covers pickup and drop off from the airport and how far the drive to and from the airport would be?
Thanks so much!
1 year, 16 months ago
Toronto
The resort is 25 minutes from Sangsters International Airport (MBJ). We do offer airport transportation through a contracted transfer company at an additional cost. If you have any further questions or need help booking, please call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
It cost us $60 round trip, you pay the guy $40 for pick up from the airport to the hotel and then he will take you back when you leave for $20. It's a 15 minute car ride, we called the hotel and set it up, our driver then called us to give us details. He waited for us at the airport with a sign and our name on it.
Hojo319
What is the difference between the Junior Suite ocean front and Preferred club?2 answers
Hi! I would like to know the difference between the Junior Suite ocean front room and Preferred club junior suite ocean view?
Thanks so much!
1 year, 16 months ago
Toronto
Oceanfront means facing the ocean, and Preferred club comes with more amenities. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
The preferred area has food and drinks from 7am until 11. It's a bit quieter than the main hotel areas.
MrBippins
How is it during the month of September as far as the weather. Is this considered an off season2 answers
1 year, 14 months ago
i need to getaway
It is a tropical climate so it is normally pretty warm. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
We went in late august last year and the weather was hot and muggy but that's pretty normal. High 80's but felt more like 100 with the humidity
Travelingranna
Does the beach have bali beds?2 answers
1 year, 14 months ago
JJ
This resort does not have bali beds on the beach, however they do have lounge chairs.
JeannieCC
I did not see any Bali beds, but I did not visit the preferred beach
Lellie
what is the internet connection fee?3 answers
what is the fee for the internet?
1 year, 14 months ago
jack
As the rates are offered at the resort and may change at any time, please check with the resort directly for the most up to date information. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
No fees free wifi while at the resort
Javiera
Wifi is included
CandNTravelers
Is this for 3 nights or just one2 answers
1 year, 14 months ago
South Dakota
This would depend on which package you are looking into. For assistance with this, please call in to 800-915-2322 to speak with one of our beach experts.
JeannieCC
Three nights but you can pick how many nights and exact dates u can stay
Javiera
Can we go see dunn river falls if staying at the secret wild orchid resort2 answers
My wife and i really want to go to see dunn river falls. Can we schedule an excursion directly from this resort?
1 year, 13 months ago
North dakota
Yes there is a tour desk at wild orchid that will help you with any excursions you want to take
Lellie
We do offer excursions for dunn's river falls, you may also purchase the excursion at the resort. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Do the rooms have King Size Beds?2 answers
1 year, 12 months ago
Colorado
The rooms all come with either 1 king bed or 2 queen beds. This is available upon request only and cannot be guaranteed as it is based upon availability.
JeannieCC
yes
gtrk
How's the seafood at Wild Orchid? Do they serve crab and lobster?2 answers
1 year, 12 months ago
PA
The seafood restaurant is great. There are crab dishes, not sure about lobster.. usually there is additional charge for that item in general.
CCGreg
its only served on saturdays.
average. stay away.
gtrk
Will you hold a reservation for 24 hours without a charge?1 answer
10 months ago
Patti
Unfortunately we are unable to hold a reservation without payment. However we do sometimes have a deposit option available where you pay 100% of the airfare, insurance (if applicable), a $29 deposit fee, and 10% of the remaining costs, and the final balance is due 21 days prior to departure. Also, there is the 24-hour cancellation option, where, on qualifying bookings only, you can cancel within 24 hours of booking for full refund. Please call in to 800-915-2322 to speak with one of our beach experts for further details.
JeannieCC
What kind of non motorized sports does this resort offer and is there a night club on site?2 answers
Im planning an all girls trip and we want to go somewhere that has lots of activities and a nice nightlife.
10 months ago
Stacey
They offer snorkeling and paddleboarding I believe, all included in the vacation package. Motorized sports are an additional charge. I went snorkeling and it was really fun.
They do have a nightclub on site, it's called Desires and I never went so cannot speak to the experience
benz08
No nightclub on scene but it's beautiful , not roudy as some resorts which is nice , But absolutely beautiful
Jayash0709
whats the party scene like?2 answers
Im planning a girls trip for spring 2018 with women ranging from 25 -55, is there enough activities for us all to enjoy? Is there a good party scene at night for the younger ladies of the group? I also read a review that breathless has a big foam and lingerie pool party, are we able to go over for the party since they can use secrets facilities?
10 months ago
nicole
Just got 9/9/17 and had a wonderful time. I would say the atmosphere is more couples only. I did heard that breathless was more of the party crowd, also heard they can go topless/nude. Hope this helps.
Amy2323
Yes you can visit any of there resorts , there are 3 all in that same closed off property , wild orchid is the best in my opinion because you are closest to all the resteraunt and shops vs having to walk quite a. It from the other resorts
Jayash0709
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Room Information
Secrets Wild Orchid Montego Bay features 350 luxurious suites with upgraded amenities for a truly Unlimited-Luxury® stay. Rooms include whirlpool bathtub, bathrobes, slippers, coffee and tea maker, sofa, maid service, private furnished balcony and so much more. If you choose a Preferred Club room, you'll get even more great perks, including private check-in/out, private pool, concierge service, upgraded bath amenities and Internet access in your room.
As of June 2018 you can bring your furry friend along!
Chilly towels and refreshing champagne welcome you, Mon. (Start sayin' it, Mon, - you're in Jamaica.)
Strolling along a stretch of white-sand beach while gazing at the cobalt blue mountain range in the distance.
The Relaxing Moon and Stars massage (where you are beatified with tropical ingredients) and the Mud Bath Room (where you get dirty to get purified).
Butler phones booked through the Preferred Club. They'll draw your bath, bring you a coffee, you name it.
Awesome wedding/honeymoon packages with a 15% discount on all spa treatments.
What We'd Change
We wish Secrets Wild Orchid offered more swim-out rooms. They sell out quickly, but you can usually snag one by booking well in advance of your vacation.
Why You Should Go
Only 25 minutes from the airport, which means that first vacay cocktail is only minutes away.
Upgrade to the Preferred Club, get better rooms, afternoon hot and cold hors d' oeuvres and more.
Attention athletes: you can play tennis, beach football or volleyball.
Check out the jogging trail, water aerobics, the fitness center and dance classes. (lotsa things to keep you moving).
You can go on ATV rides and for less jostling around, you can play ping pong.
For a switch, you can play bocce ball, darts, or grab a game on a giant chess board.
Some of the restaurants have dress codes so make sure you bring your gussied-up duds. (No flip flops, tank tops or pumps with bikinis).
There are five golf courses nearby, one of which is the famed White Witch Golf Course & one that Tiger would love.
For water babies: sailing, catamaran, kayaking, snorkeling & deep-sea fishing.
You can sign up for introductory scuba in the swimming pool.
If you do the Secrets of Love wedding package, you can get Wedgwood Vera Wang Love Knots toasting flutes. Very nice.
Available Amenities
Tour Assistance
Car Rental Available
Volleyball
Business Center ($)
Cable/Satellite TV
Conference Facilities ($)
Daily Maid Service
Dive Shop
Fitness/Exercise Room
Gift Shop
Jacuzzi
Kayaks
Lounge Chairs/Umbrellas
Nightly Entertainment
Scuba Certification ($)
Snorkeling
Swimming Pool(s)
Tennis Court(s)
Scuba Diving ($)
Windsurfing
Sailing
Aerobics
Basketball
Medical Services ($)
Ping Pong
Bicycles
Horseback Riding ($)
9 Bars/Lounges
Darts
Bocce Ball
8 Restaurants
Porter/Bellhop
Spa ($)
Yoga
Catamarans
Wedding Services ($)
24 Hour Room Service
Honeymoon Packages ($)
Aqua Aerobics
Wireless Internet
Free Parking
Beauty Salon ($)
Euro-bungee
Jogging Trail
Swim-Up Bar
Near the beach
Nearby Excursions & Attractions
ATV Rides
Beach
Deep-Sea Fishing
Dive Shop(s)
Fishing
Golf Course(s)
Horseback Riding
Scuba Diving
Snorkeling
Watersports Rentals
Map of Local Area
Jamaica is the third largest Caribbean island, and can provide both a stimulating and tranquil vacation. It has traditions of reggae, rastafarianism, and Jamaican art mingle with modern all-inclusive resorts, fine cuisine, and cosmopolitan shopping.
Secrets Wild Orchid Montego Bay
Lot 59A Freeport
+876 953 6600
Hotel Description
Secrets Wild Orchid Montego Bay: Better Than Your Wildest Dreams
Imagine: you've finally landed in this tropical haven where that giant yellow glowing thing above you isn't the neon lights at work - no, friend, you're now in sun-drenched Jamaica where a half-mile stretch of unblemished, white-sand beach is waiting for you. In the distance is a cobalt blue mountain range that's a darker echo of the teal waves next to you. Is this paradise come down to earth?
We say, "yes." And you can go there now, Mon.
Secrets Wild Orchid has everything you have ever wanted in an all-inclusive getaway, and so very much more. There's a name for all this awesome - Unlimited-Luxury®. Here's a snapshot of what you get:
Unlimited gourmet a la carte dining - nine gourmet restaurants (no reservations needed), plus a coffee bar for your requisite caffeine rush.
24-hour room service - if you wake at 4:13 am and want something, you can get it.
Limitless international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too. All you can drink).
Daily refreshed, complimentary mini-bar. You'll never be parched.
Nightly entertainment - weekly theme parties by the pool. Get ready!
Pool and beach wait service. (Chilled beverages at your beck and call).
No wristbands. (You're not at a sleepaway camp).
No gratuities, unless you are so moved.
Sip, Savor & See lets you nosh/partay at the neighboring Sunscape resorts (just book by 3pm.)
Free Wi-Fi with Unlimited Connectivity - mobile app that lets you stay connected, that is, if you want to.
DINING
Prime your taste buds for nine (count 'em) gourmet grub spots: seafood, French, Jamaican-Caribbean, Mexican, Asian Fusion, Italian, two grills, international, and for your daily Joe, Coco Cafe. At one stellar restaurant, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night. It's a party in your mouth.
Oceana Type: Seafood Hours: Daily, 7pm-10pm Description: Cozy ocean view dining that changes throughout the day.
Dress code: casual elegant.
Bordeaux Type: French Hours: Daily, 6pm-10pm Description: An escape to Paris, without ever leaving the island.
Dress code: casual elegant.
El Patio Type: Mexican Hours: Daily, 6pm-10pm Description: Mexican menu served in a festive atmosphere. Dress code: Casual elegant.
Himitsu Type: Asian Fusion Hours: Daily, 6pm-10pm Description: Partake at a teppanyaki table, where your chef is front and
center, and all the attention is on you. Dress code: Casual elegant.
Portofino
Type: Italian Hours: Daily, 6pm-10pm Description: Italian cuisine, in the trattoria tradition. Mouthwatering
dishes paired with amazing selections from the wine cellar. Dress code: Casual elegant.
World Cafe Type: International Hours: Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-3:30pm Description: A grand buffet offering local and international dishes.
Seaside Grill Type: Grill Hours: Daily, noon-5pm Description: Enjoy a variety of grilled favorites with ocean views. Dress code: Resort casual.
CoCo Cafe Type: Pastries Hours: Daily, 6am-10pm Description: A peaceful nook with yummy pastries, coffee and tea.
All hours are subject to change.
BARS/NIGHTLIFE
Refreshing concoctions of all sorts abound in eight epic spots: piano bar, swim-up bar, open-air bar, breezy open-air bar, music/sports lounge, lobby bar with music, juice bar and of course, pool bar. Salud!
The Lounge
A stylish piano bar with live music. Daily, 10am-1am.
Manatees Bar
Swim-up bar serving drinks and cocktails. Daily, 10am-6pm.
Marlin Bar Open-air bar. Daily, 10am-6pm.
Barracuda Beach Bar
Breezy open-air bar. Daily, 10am-6pm.
Desires Music Lounge
Big sports bar featuring flat-screen TVs, DJ and dance floor. Daily,
7pm-1:30am.
Piano Bar
Cuban-themed lounge featuring live music. Daily, 7pm-12:30am.
Rendezvous Lobby Bar
Hip piano bar featuring live music. Daily, 10am-1am.
Revive Juice Bar
Daily, 8am-8pm.
Sugar Reef Pool Bar Swim-up bar. Daily, 10am-6pm.
BEACHES AND POOLS
With over a mile of sugar-white sand private beach kissed by turquoise tides with a blue mountain range on the horizon, this beatific haven offers palapas, cabanas and loungers for your melting pleasure. Also, delish is an over-sized, dual-temperature free-form swimming pool and three Jacuzzis. Peace out, beach lovers.
POOLS
Over-sized, dual-temperature free-form swimming pool with complimentary wait
service.
SPORTS/ACTIVITES
Water
Sailing
Snorkeling
Water aerobics
Water sports center
Available for an additional charge:
Catamaran
Scuba
Land
Fitness
Basketball
Bocce ball
Darts
Jogging trail
Ping-pong
Soccer
Tennis
Volleyball
Golf
Tee it up at one of the 5 championship golf courses are near the resort.
INTERNET
Complimentary Wi-Fi access is available throughout the resort. Guests can also
stay in touch with friends and family back home with the interactive Secrets
Spa & Resorts mobile app.
SPA SERVICES
The 15,000-sq-ft spa offers a staff of professional therapists to help you
relax and unwind. Daily, 8am-8pm.
Massages
Hydrotherapy
Body treatments
Hair salon
WEDDING/HONEYMOON
Enjoy complimentary services from the on-site wedding coordinator, who can help
with all the details prior to and on your special day. Contact the front desk
for more information.
Honeymoon Bonus
Complimentary Honeymoon & Wedding Anniversary Package:
Please request your honeymoon or anniversary package at time of booking. This
package is complimentary when booking a Junior Suite Ocean View Preferred Club
or higher category room for at least seven nights. It includes a welcome
letter, fresh fruit, one bottle of champagne, fresh flowers in the room on the
day of arrival, special turn-down service, champagne breakfast in bed
(reservations must be made in advance with guest services), tension release
massage for two, choice of European facial or salt glow scrub body treatment
for two and a private beachfront dinner for one evening.
CHILD CARE
This is an adult-only resort. No child care is available.
SMALL DOGS WELCOME
For a $65 fee at all Secrets Brand resorts, you can now bring your furry friend who is under 22lbs (10kg.) along for your beach vacation!
Included in the fee: dog bed, food and water bowls, dog toys, waste bags, dog towel and a "dog-in-room" door hanger to let those around you know your furry friend is in tow!
Additional dog amenities available for a fee.
Additional restrictions apply.
ADDITIONAL INFORMATION
Location
25 minutes from Sangsters International Airport (MBJ).
Check In/Check Out
Check-in: 3pm. check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not
included in your hotel reservation.
Resort Awards
2014 AAA Four Diamond Award
Rainforest Alliance Verified
Minimum Stay
A 3-night minimum stay is required for travel Jul 21-22, 2017.
A 4-night minimum stay is required for travel Dec 26-31 each year.
-
Smoking Advisory ,
Effective July 15, 2013, Jamaica's Health Minister banned smoking in all covered public places on the island.
Deal of the Day Terms and Conditions By booking the Deal of the Day room you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.
All hours, fees, amenities, information and services are subject to change without notice.
Note: The use of drones or artifacts that fly or float in or on the premises of AMResorts hotels is strictly forbidden, except for those that have written authorization from the General Management of the hotel
