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InfoCustomer ReviewsQuestions & Answers
The bar is stocked, the pool is refreshed and it's about to be drink o'clock. It's Jamaica, mon, and you're at the RIU w
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The bar is stocked, the pool is refreshed and it's about to be drink o'clock. It's Jamaica, mon, and you're at the RIU where you get everything you've been dreaming of. Better still, the people are happy, the sun is shining and your mood is about to get a little cheerier. You've just found your perch along the smooth sands. Next you'll hit the pool, then the spa, because one thing is certain - this is your vacay and you get to live on island time. Awwww. Those swaying palms are calling your name.
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"Awesome time! Great resort, staff, and location! The entertainment staff at the RIU ClubHotel Negril is one of the best! This was our second time to visit this resort (our 5th time in Jamaica) and woul..." – BeachPam
364 out of 464 (78%) customers would recommend this product to a friend.Read All Reviews
Customer Rating
Value
4.0
Service
4.1
Beaches & Pools
4.1
Dining Options
3.6
Room Comfort
3.8
"Awesome time! Great resort, staff, and location! The entertainment staff at the RIU ClubHotel Negril is one of the best! This was our second time to visit this resort (our 5th time in Jamaica) and woul..." – BeachPam
364 out of 464 (78%) customers would recommend this product to a friend.
All Customer Reviews
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December 11, 2018
I’ll book it again!!!
Me and wifey had amazing vacation experience. We’re so glad that we chose jamaica. Definitely we will come back again. Thanks Negril, Jamaica. Respect!!!
We chose Riu negril because price was cheaper.
Although the hotel was clean and have great pools there is no value for money spent and lacked luxury.
1) The bars only serve local Jamaican liquors which doesn’t have any effect or taste.you won’t see a jack daniels or grey goose or even Johnny walker in any of the bars.
2) For the drinks say pina colada they use artificial fruit mix instead of using freshly grinded pine apple juice.
Same story for any fruity juices it’s all sugary concentrates.
I was expecting fresh juices since it is a tropical country with abundance of fruits.
3) Food was ok on the main buffet restaurant, it was primarily Jamaican, some pasta dishes but it would be better if they add some variety with other cuisines
The wine and beer from the tap is Jamaican version and lacked quality
4) the beach was not clear , muddy rather, if you walk few minutes to other beaches in front of other hotels it looked better
5) the website booking sucks, they show one price and while finishing booking price increases with a totally different flight which has 12 hour flight length. It was ridiculous that a 12 hour connecting flight was expensive than a 10 hour connection flight.
In fact other websites like Expedia showed better price.
When I mentioned this to customer service and provided evidence they gave excuses without providing refund.
Not only that I wanted to make a change for return flight while I was in Jamaica and none of customer service personal was available on thanksgiving day. Will never use cheapcaribbean again unless they refund the price difference.
Overall, the reviews were okay. Needed additional coffee stations throughout the properly 6 am -- 8 am. Otis was terrific! He was engaging and friendly. The beach was wonderful and clean. Beach bar staff was excellent. The facility was clean and well maintained, except beach chairs was old and worn out. Front desk staff was outstanding. As well as nightly entertainment was good.
From:Birmingham, Al Age:55-64 Travel:1-2 trips/year
November 22, 2018
Amazing Riu
We had a wonderful time @Riu Negril. The beach, pool and food are very good (very less vegetarian options)
Barbie (event Manager) and Kerry Anne (Amstar) we very hospitable and friendly
Downside:
No mid day snacks
Very few vegetarian options
Far away from Kingston, ochos rios
Very few bars near beach
Ask questions. Share answers. Get advice.
What's the best excursion? How much should you tip?
Ask a question about Riu Negril or help someone else answer theirs.
Can you answer these questions?
62 questions, 191 answers.
when are the best deals for a single traveler,most deals i see say double occupancy.2 answers
7 years, 95 months ago
Teresa
Generally the best time of year to travel when looking for a cheaper rate (regardless of whether you are traveling as a double occupant or a single traveler) is in the late summer and fall. One of our reservations agents might be able to assist you with some destinations and pricing if you call us at 1-800-915-2322
KateCC
call the cheap carribbean and they will help you
Jodie24
How do we find the price of extending the stay beyond the 5-day package?3 answers
We still want the air travel included.
7 years, 91 months ago
judy
If you are pricing the package on the website, below the resort description, you should see the option to add or subtract days. If the package is offered with a minimum 4 day stay you would add one day and on the calendar below it would add an additional day to your range of dates. Alternatively, you can use the orange-Create Your Own Vacation- box on the left side of the page and enter in the dates you wish to travel. The package will price at whatever special is available for that range of dates.
ccsusan1
just call them and they will assist you
cookiebaker
We stayed 8 nights and traveled from Friday thru Saturday and got fantastic deals. I think you find better pricing leaving on Thursday or Fridays.
BeachPam
What is the best way to get airport transportation to and from this facility?6 answers
6 years, 82 months ago
Melissa
CheapCaribbean offers a round trip transfer service with Jamaica Tours Limited that would be able to provide you with pick up on your arrival and vise versa on the way back.
DanielleCC
make sure you have it through your travel agent. make sure you check your reservation papers to make sure that. taxi to this hotel was $80.
kaycie
I purchased mine thru priceline.com with a compnay called Jamaica tour link - the drivers were very nice and friendly and it was the cheapest place I could find for the transfers.
tlgm
Get the airport transfers with your package.
notaworldtraveller
Take the shuttle that Cheapcarribean.com reccommends.
stcbill
You can book from the website and include it in your package. We did this and it was very economical. The company was called Jamaican Tours Ltd and they were great.
Squishne
The services offered by Island Routes (normally offered when you book through CheapCarribean) are just as cheap and good as any other. They are large travel buses that wait for you in the parking lot of the Airport. You generally have time to grab a beer before hopping on board and waiting for some of the capacity to fill before they head out. Expect a little over an hour ride from MoBay to the resort.
Jammon
are meals included7 answers
6 years, 82 months ago
bigdog69
Yes, all meals and drinks are included when booking this resort.
DanielleCC
yes, there is 5 restaurants. breakfast and dinner are served in an open room. lunch is served out doors in a patio under a canopy type thing. there are two restaurants you can choose from for formal dinners... the steak one is the best.
kaycie
Yes all meals are included
tlgm
All meals and drinks are included.
notaworldtraveller
All meals are included.
stcbill
Yes and the food is wonderful! Many options to chose from (like on a cruise ship)!
Scooterbutt
As long as your package is tagged with 'all-inclusive', all restaurants at the resort are free of charge.
It is worth noting that you are expected to tip at Sir Andrews, as it is formal dining.
Jammon
How's the beach? Looking for a white, sandy beach!6 answers
6 years, 81 months ago
IL
Some will argue that the nicest beaches are in Negril and worth the long drive from the airport!
KellyCC
Hotel Riu Negril is located in Bloody Bay which is right around the corner from 7 mile beach which has the most beautiful white sandy beach. The beach at the Riu is very nice, just not the beautiful white sandy beach
tlgm
Man made beach with sand brought in. Not white but light colored. We didn't have any problems, although the water in the swim area is a little foggy. I think because it is on the bay and they're are boats and jet skis all the time, in the morning before everything got going it was much clearer. You could still see the bottom all the time though. The 7 mile beach was much whiter and clearer water.
notaworldtraveller
it is not white...very light colored...beautiful beach and easily accessed. after speaking with other people who had traveled..they agreed this was probably most beautiful beach in caribbean!
Ahamrick
Beautiful white sandy beach!!
Scooterbutt
If you want white as white gets, then one of the resorts sitting on 7-Mile Beach further towards downtown would be more ideal.
This beach has beauitful water and great sand, but the best part is that no buildings or resorts sit next to it. So you have unhinabited beaches to walk down in seclusion to enjoy yourself, not being bothered by mass amounts of people or society in general. Much more serene at night then any resort sitting on 7-Mile.
Jammon
is there an adult only pool or area?6 answers
6 years, 79 months ago
usa
It does not appear this resort has a separate section or pool for adults only.
MariaCC
yes
lejoygra
No
stcbill
no
Scooterbutt
Not as of 2012.
Jammon
no, but there were few kids when i went
Military
Can you walk from this resort to 7 mile beach?7 answers
6 years, 78 months ago
Jan
As you are not able to make the full walk on the beach and must walk on the road to get to 7 Mile BEach from the Riu, a cab is the best mode of transportation.
KristinCC
heck no! not safely
JMEP
Not reccommended, it is a little too far, no sidewalks and the road is too narrow.
stcbill
This property is located on 7 mile beach, so yeah for sure.
Squishne
You can but it will not be a short walk and one you would most likely only want to do during the cool hours of broad daylight.
The resort will also provide a taxi option which a $5 tip can cover the ride.
Jammon
You can but you need to walk on the road as the beach stops at a point and then there is Hedonism that you won't be welcome at! lol. Its a long walk but we did it and it was beautiful.Stay on the road till you pass Hedonism and then you can walk the rest of the way on the beach.
Krista
NO
BkDMcD
How and when do you make reservations for dinner8 answers
6 years, 78 months ago
Jan
Typically you make dinner reservations that morning and would make them either with the concierge or guest relations or the front desk. You are not able to make reservations prior to your arrival and the resort will advise you at check in of the reservation procedure.
ccsusan1
you better call before you leave. it's a two day advanced notice you need. it's a joke. don't go.
JMEP
There is a women who sits outside of the shop to take reservations. you can make reservations the same day if they are not filled up.
SunGodess
there is a table for reservations in the main lobby. from 8 - 3pm...you make reservations for 3 days later. kinda hard to do!
Ahamrick
2 days prior to the meal. They take reservations from 10am to 3pm daily.
stcbill
You sign up in the lobby between 8 am and 3 pm
Scooterbutt
The resort has an employee sitting by a desk in the main lobby, morning through lunch (you will be shown this desk when you first arrive).
You are required to make your reservations at least 1 day prior, and before 12:00PM.
There is of course no penalty for no-showing, so it never hurts to just lay your name down.
Jammon
Reservation need to be made 2 days ahead and they start taking them at 8AM and if you want early sitting you better be IN LINE before 8am to get it. I was not impressed with their reservation system.
BkDMcD
How can we get a room for 4 people?1 answer
Our children are 14 and I certainly do not want them in their own room!
6 years, 75 months ago
New Jersey
The adult rate at RIU Resorts begins at the age of 13 years old. Unfortunately, they have a maximum occupancy of 3 adults in one room. An alternate resort would need to be chosen in order to accommodate 4 people in one room. Please feel free to call and speak with one of our experienced Beach Experts via telephone. Our office is open daily from 5am - 3am EST and there is no additional charge for agent assistance.
MariaCC
what are fees like at spa? Massages,Facials?4 answers
6 years, 74 months ago
Pixie
The spa at this hotel is operated by Renova Spa. Pricing is available by visiting site. www.renovaspa.com
KellyCC
An 1 hour massage was $140 and a facial was just as expensive...all the services had American prices if not higher.
Luma
I don't remember exact prices, massage maybe $80 -$100. However when we got there the first day they were offering "specials" at a % off. We also got a $35 voucher for spa treatments when we booked. Our travel companion got a full body massage and loved it. I believe he paid around $70 plus tip.
KENandSHERI
this was the coldest place on the resort. I had Belinda and my husband had Vanessa both were great!!
Military
I had a beach side massage for $100
BkDMcD
Are you a sister hotel to riu palace and if so how far away from each other are they ?8 answers
6 years, 74 months ago
Mary
Both properties are located on Bloody Bay Beach, Riu Negril is next to Riu Palace Tropical Bay.
KellyCC
Yes and only a 10 minute walk down the beach!
Krista
Yes - that resort cost more and has more rest. and food options. It is right next to Rui and a long walk away - up the beach. So if you walk the locals will ask you to buy things until you get to next resort. I walked the beach but took taxi back to my resort. They have a show every night at the Rui not sure about the Rui Palace. You get a little more at the Palace but not sure what that is ?
beachlover2218
Yes it is and it is on the same beach prolly a 5min walk Riu Negril is the nicer of the Two.
TexasGirlAsh
The Riu Palace and Riu Negril are sister hotels located about a half mile apart on Bloody Bay Beach. During the day people walk from one hotel to the other along the beach visiting shops along the beach on their way.
Jann
They are a short walk down the beach. They are next to each other but there is some separation with some beach huts selling trinkets in between. I ran along the beach and was at the other RIU in 1 minute. Not sure if I would walk it at night but during the day nothing to worry about.
majic
The Riu Tropical Bay is pretty close, you can see it from this Riu, but I'm not sure it's one of their palace hotels.
realbunny
They are within walking distance on the beach, maybe 1/2 mile. They are sister hotels but if you book at the Riu Club you can NOT have dinning or bar benefits at the Palace
BkDMcD
Is there a reef off the beach?4 answers
Is there a reef in the waters off the beach? If so, what is there to see?
5 years, 70 months ago
ShrkGrl
This resort does offer snorkeling on the property. For more information please cotnact the resort directly.
CaitlinCC
Yes, but it is too far to swim. They offer a snorkel trip that will get you out there. The snorkeling is very good.
Caribgirl
there is not really any snorkeling off the beach. you would have to go on an excursion.
chch
NO
BkDMcD
Our flight would put us at the hotel around noon. Can we arrange for early check in? If so, is there an extra charge?5 answers
5 years, 67 months ago
New York
You may request early check-in, but it cannot be guaranteed. It would simply be a request, and all requests are subject to availability at the time of arrival. If early check-in does not work out, most resorts will hold your luggage for you at the front desk until the scheduled check-in time, allowing you to relax and enjoy the beach, pool, or other facilities while your room is prepared.
BILLCC
Nope, we got there at noon and couldn't get in until 3:00.
1000words
even if you get there at noon, you probably wont be at the hotel until 2-3 between immigration and the long ride to the hotel. At that point they should have a room ready for you.
chch
We arrived around noon and were told to enjoy the facilities (pools, restaurants, beaches, etc.) but the rooms wouldn't be ready until 2:45.
smspeakman
We got there about noon and went straight to our room at no additional charge. So assuming we your room is ready you can have it.
BkDMcD
Are alcoholic beverages included in the all inclusive deal?5 answers
5 years, 66 months ago
Jocy
Unlimited domestic and imported beverages are included with the all inclusive.
MariaCC
yes, all beverages are included
realbunny
Yes.
nano64
Yes. There is Mini-Bar in each room that is included also.
AandM19720
Yes , but nothing top shelf , I would have enjoyed it better if they had a private/ separate bar for top shelf alcohol which cost or gave you the option in a package $$$... I would have enjoyed my trip 10 times more
Brooklyn27
is the resort kid freindly3 answers
5 years, 66 months ago
chris
The Riu Negril does have child care services. The RiuLand kid's club, for children ages 4-7 and 8-12, features a children's playground, children's pool and entertainment programs. It is open daily from noon-4pm.
CoryCC
yes, with a separate kid pool and play area
BKJC
yes
Jodie24
How many pools are there at Riu Negril?5 answers
5 years, 65 months ago
Kathy2486
There are two pools at Riu Negril.
CoryCC
2 and the pool bar is connectef to a small one for kids
Floira816
2
Jodie24
3. 1 for kids, 1 main (the largest) and 1 with a bar.
AandM19720
2 plus a little tiny one by the playground area.
BkDMcD
Can you use dining facilities/beverages at the Riu Palace as well3 answers
5 years, 63 months ago
DP2
According to Riu's website, only guests who stay at Riu Palace Tropical Bay have access for lunch, snacks, a selection of restaurants and access to the bars at Riu Negril.
MariaCC
We were told that we could not use the other facilities. They could use ClubRui but our band would not be excepted. But check before you book.
Lez4fun
No dinning or bar allowed at Riu Palace by Riu Club occupants
BkDMcD
are the bars open later then midnight4 answers
5 years, 61 months ago
pat
The website advises that no bars are open after midnight. Hours are subject to change. For more information please contact the resort directly at www.riu.com .
LisaCC
No. But the disco opens from 11pm-2am.
CEO101
Yes, the disco closes at 2:00 am
agatha
The sport bar is open 24 hours. But there's not much of a night life. People mostly go to bed after the show. Drinking all day in the sun will wear you out! We were in bed pretty early most days.
Aubrey
Kids Stay Free?1 answer
If I'm traveling with only my 10 yo and myself, how does the rate work?
4 years, 60 months ago
Chicago
2 Kids 12 & Under Stay and Eat Free in Room with 2 Adults is the current offer. This offer is only available for a limited time and requires 2 adults in the room. For more information on pricing contact the beach experts at 800-915-2322.
LisaCC
What about drinking water at Riu Negril5 answers
Is bottled water available in room and in restuarants
4 years, 59 months ago
helenmarv
All water on the property of Riu Negril has gone through a water purification process, so it is safe for consumption. However, bottled water is available at this resort.
BethCC
Yes you have two large bottles of water, refilled every second day, if you need more just let recetption know they will accommodate you. Water in restaurants fine, we drank the whole time. The water treatment is good in the hotel.
agatha
Bottle water is available anyplace in the resort. They replace the bottles in your hotel room refrigerator daily.
ReviewRyan
Bottled water available in your room and restaurants serve purified water.
BkDMcD
There is free bottled water. We did not have any issues with water quality at the restaurants.
Rabbit0426
Where can u smoke3 answers
4 years, 59 months ago
New york
Jamaica does not allow smoking in any enclosed spaces, therefore, this resort will have designated smoking areas that are outdoors.
BethCC
You can smoke just about anyplace in the hotel.
ReviewRyan
There are several smoking areas.
Rabbit0426
is there a nightclub?2 answers
4 years, 58 months ago
usa
Pacha is the nightclub at this resort.
LizCC
Hotel has a night club, but you can skip it. Get a cab and hit one of the several just down the road.
ReviewRyan
A family member will be staying at a nearby resort. Can he spend the day with us at the Riu, and if so, how much is a day pass?2 answers
4 years, 56 months ago
Concerned Mom
Most resorts do allow non guests to purchase guest passes, however, I would recommend contacting the resort directly at 1(888) 774-0040 for the most up to date information on their guest pass pricing and policies.
BethCC
A day pass to the hotel is $90 (US dollars), as listed in the Riu hotel information.
Florida1503
Does Riu Negril provide shuttle service to Margaritaville or Jungle Island nightclub?4 answers
4 years, 54 months ago
USA
For details regarding additional excursions offered by the resort, we recommend you contact one of our Beach Experts at 1.800.915.2322. Our offices are open from 5:00 AM to 3:00 AM EST daily for your convenience.
SamCC
Riu doesn't but margaritaville has a shuttle that can pick u up and drop off before a certain time.. If u tell the front desk they will call and request one for you
Vacation2014
Margariaville had a shuffle. we took a.cab to the Jungle.
Scotchbonnett
No take taxi
Nikhil
How far are u from catchajamaica1 answer
4 years, 53 months ago
Walt
For full details on the surroundings of this resort as well as nearby attractions, please call our Beach Experts at 1.800.915.2322.
SamCC
Are there fishing charters?1 answer
4 years, 53 months ago
Buddy
There are no fishing excursions available from this resort.
LizCC
Not sure!
deb7
Approx how far is this resort from the airport, I.e. how long should we plan for the transfer?4 answers
4 years, 52 months ago
Midwest, USA
This resort is located 48 miles from Montego Bay Airport and 5.5 mi from Negril's West End. We suggest planning for an hour or hour and a half long transfer ride. For further information, please call us at 1.800.915.2322.
SamCC
it's about an hour and a half. If you can hope on a bus with others, $25 a person is standard, possibly $20 if you're a negotiator.
victorajones
It took one hour and 15 mins by transfer bus.
Mheckman70
Approximately one and half hour during rush hour.
Estella
is there internet connection? If yes, what is the cost?3 answers
4 years, 51 months ago
Julia
Wi-fi would be for an additional cost. The rates are subject to change. Please check with hotel upon arrival.
CCGreg
One hour of free wifi in the lobby to be used consecutively every 24 hours. Not sure the cost of addition
Angel23
Yes the resort offer free WIFI in the lobby area, restaurants and by the pool. This is a charge for in room service.
JenNi1
how far is Ricks cafe and what's the best way to get there?3 answers
I'm told we must go here, anyone been there? Thanks
4 years, 49 months ago
Virginia
According to Google maps, Rick's Cafe is only about 15 mins away without traffic. The best and easiest way to get there is by taxi, because who wants to drive on their vacation?
WILLCC
You can take a $30 cab ride. But the most fun is to book a sunset cruise. There is even one that leaves from the resort. And they will take you to Rick's to watch the sunset and dive off the cliffs.
LeeLeeOK
A few miles you can take a taxi.
AME600
Any excursions you recommend for young kids, 3&6?2 answers
4 years, 49 months ago
Virginia
The Jungle River Tubing and the Horseback Ride and Swim are usually fun for the little ones.
WILLCC
captin phillip glass bottom boat
suzieq01
How can I leave a review based on my stay?1 answer
3 years, 47 months ago
Ga
After you have completed travel, you should receive an email from Cheapcaribbean which will provide more information on how to post a review.
CCGreg
Does this include transportation from the airport in Montego Bay? Or how do I get to the resort?3 answers
How much does it cost to get to the resort from the airport if its not included?
3 years, 46 months ago
USA
You must purchase airport transportation. Depending on how big your group is prices can vary. For 1-2 people Private transfers it is $262.50. For 3-7 people Private transfers are $487.50. For Shared transportation with other customers it is $49.00 per person. These are total price for round trip transportation.
Shane99
If you set up transportation through the website the bus will take you. But it will be an additional 2-3 hrs of travel time. Try booking a private car. I used Montego Bay to Negril Taxi Service. Antonio is awesome.
Kherry
You can add transport when you book. I can't remember what it cost.
Aubrey
RIU PALACE TROPICAL BAY-NEGRIL1 answer
All inclusive is with a rental car too. Thanks
3 years, 46 months ago
Maria
For more information and pricing please call our beach experts at 1-800-915-2322.
CaitlinCC
do your own thing momma, just make sure of the plates. negotiate.
suzieq01
Dress code for restaurants?2 answers
Is there a dress code for the restaurants? Just making sure I'm packing right.
3 years, 45 months ago
Myrtle Beach, SC
Yes there is a dress code for the restaurants. No beach attire is allowed, and men are required to wear long pants and closed shoes. Women can wear dresses, skirts or long shorts.
KristenCC
Casual
Petal12
How far is duns river?2 answers
How far is dunns river or are there any other waters falls nearby?
3 years, 44 months ago
Suesue
Dunn's River Falls is located about 1 1/2 hours away from this resort.
CaitlinCC
Dunns river is on the other side of the island near Ocho Rios. Its about a 3 and a half hour bus ride away. There are some rivers by Montego bay, about an hour and a half away, but not as pretty as dunns falls.
LeeLeeOK
Different Rui?4 answers
What is the difference in Rui negril and Rui tropical bay? Aren't they the same location?
3 years, 43 months ago
Ruthie
The Riu Negril and Riu Palace Tropical Bay are 2 separate resorts. It is about a 15 minute walk from one property to the other. These resorts are very comparable. The Riu Negril is rated at 3 1/2 suns and Riu Palace Tropical Bay is 4 suns. The Riu Palace Tropical Bay includes 24 hour room service, and some sister resort privileges: Riu Palace Tropical Bay guests enjoy access to all facilities, activities, and entertainment at Riu Negril (dinner restaurants excluded). These privileges include complimentary access and drinks at Pacha Disco at Riu Negril. Transportation is not included.
BILLCC
I stayed at the Riu Negril. It's a club hotel resort. It's down the beach or down the street from the Riu Palace tropical bay. Riu Hotels and Resorts offers different categories of hotels. The Palace resorts are their top of the line resort.
btexpress
The Riu Negril is the Riu club resort on bloody bay beach. There is a Riu Palace on the other side of bloody bay in Negril also.
Booch
No! Riu Negril is a family resort and Riu tropical bay is adults only. TB can go to the other. But guests at the family resort cannot go to tropica bay. Tropical bay is also older and in need of updates.
Aubrey
Does the All-Inclusive include alcoholic beverages?4 answers
3 years, 42 months ago
AB
Yes.
BILLCC
Yes
Sonjay
Yes, all alcoholic beverages are included. Very large selection and they are very generous. The room are stocked as well. No worries about having something to drink.
CaptRod01
Yes. But the drinks aren't very strong.
Aubrey
Photographers4 answers
Does the hotel have a photographer on staff to take some family photos at RUI Negril?
3 years, 42 months ago
RUI Negril
This resort does not have a photographer on staff. For more information please contact the resort directly.
CaitlinCC
yes!
Sonjay
Yes.
Aubrey
Hello!
yes there is a photographer on staff and around the resort at all times! prints are a bit pricey though but the photos are beautiful!
CassL
not intersted in wedding1 answer
after my visit how far am I from Manchcester Devon PO, because I need to travel
to Manchester and will there be transportation to Manchester?
3 years, 39 months ago
United States
To assist you with your question, please call us at 1.800.915.2322. We have agents available from 5:00 AM to 3:00 AM EST daily.
SamCC
Is the resort wheelchair accessible?2 answers
3 years, 38 months ago
Spring, Grove, MN
While this resort has exceptional service and will do all it can to accommodate your needs, we would not say this resort is best suited for wheelchair access. For information regarding resorts that have this feature, please call us at 1.800.915.2322.
SamCC
Although there were a lot of stairs I am fairly sure there are also ramps up to all raised area's.
The blocks the rooms are in do not have elevators however.
NeedaQTip
wheel chair accessible2 answers
i'm in a wheel chair and looking to come down for 10 days in July with a total of 4 people....i would need a wheel chair accessible room with a roll in shower for a wheel chair....the room cant have any steps, are there ramps through out the resort for a wheel chair including to restaurants and beach.
2 years, 34 months ago
phoenix az
We can certainly put in a request, please be advised requests are not guaranteed and they are based on availability at time of check in. Or, if you need any help booking, please call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Yes, wheelchair accessible
AME600
what is the cost without airfare2 answers
2 years, 34 months ago
Pennsylvania
For pricing, or if you need any help booking, please call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Not sure had a package deal from Cheap Caribbean
deb7
everything I paid $2300
tommyo
Do any of the restaurants require men's jackets3 answers
2 years, 34 months ago
USA
Most a la carte restaurants will want Elegant Casual. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
No, one restaurant required the men to wear long pant though.
Rabbit0426
No restaurants require a jacket
LindaBarbara
i will be traveling with my husband and 3 children. Is there anyway we can have a connecting room? if so do you have rooms that connect to your suites2 answers
how does the pocess work if it is possible?
2 years, 30 months ago
Baltimore, MD
Connecting rooms would be a on a request basis only, based on availability when you arrive. You can place this request at time of booking.
CCGreg
We had two rooms that shared a foyer. The door to the foyer could be closed at night and inner doors to each room left open if need be. Our 4 daughters are age 12 - 18 so we were able to keep the doors closed. But open would have been fine as well.
PeterandGirls
My question2 answers
Is good including as well ? Do you guys have the other activities ?
2 years, 30 months ago
Sherry
Food and beverages are included when staying at this resort, however dining restrictions may apply, you would need to check with the front desk for more details on this. As for activities, please find a list below. This list does not include everything available. With any further questions you may have, please do not hesitate to give us a call at 800-915-2322.
SPORTS/ACTIVITIES
Water
Aqua aerobics
Water polo
Aquatic tricycles
Kayaking
Pedal boats
Available for an additional charge:
Dive shop
Jet ski
Banana boat
Water ski
Land
Basketball
Beach volleyball
Darts
Table tennis
Tennis
Volleyball
JeannieCC
No water activities included
Kayyyyy
How much more do you have to pay for in room wifi?2 answers
What is the extra cost for wifi in my hotel room?
2 years, 29 months ago
Brenda
Wifi pricing is always subject to change and is arranged with the resort, please reach out to Riu directly for more details.
JeannieCC
Depends how long you want wifi. We pod $40 for a week.
Aubrey
IS Jack Daniel's offered at the hotel2 answers
IS Jack Daniel's offered at the hotel? We will be going for our honeymoon and my fiance only drinks Jack and cokes. I want to make sure they have that on stock.
Thanks
2 years, 29 months ago
blairknapp
Please check with the resort directly for the most up to date information regarding drink selection. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
No, there are no high end liquors at this hotel.
Stacie0317
Laundry2 answers
Does the RIU have coin washers & dryer
2 years, 29 months ago
birdypie
They may have maid service for an additional fee. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
No
Rawle
Are they spraying the area against mosquitoes?2 answers
2 years, 28 months ago
New Jersey
Most resorts do what they can to control mosquito population, yes.
CCGreg
They sprayed the beach in the evening when we were there. Not sure if it was for mosquitoes. I never saw a mosquito while we were there.
Aubrey
Items for babies2 answers
Do they have whole milk and diapers that you can buy if I don't have enough
2 years, 26 months ago
Maryland
There may be a market nearby to purchase those items, please check with the resort directly. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Milk is horrible not to sure if it whole ... just don't waste your money
Kayyyyy
Resort Fee2 answers
Is there a resort fee for an all inclusive reservation?
2 years, 24 months ago
Kim PA
The resort may ask for a credit card for incidentals but the resort fees are included in all-inclusive reservations with us. If you have any further questions or need help booking, please call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Not with cheap Caribbean or if you book on Riu's site directly
AME600
Included in the room all inclusive is the way to go
Patbro23
Is the hotel bright colors? Purple and pink?2 answers
I see from guest photos the resort is mostly pinks and purples. Seems a bit odd for a beach resort.
1 year, 24 months ago
Josett67
The Riu brand is know for it's brightly colored, cheerful, buildings that tend to be white and pink.
JeannieCC
No it is not. Very pretty browns and creams and whites!
SanMartinFamily
Are there coffee makers in the rooms?2 answers
1 year, 23 months ago
Kennebunk,Maine
Please check with the resort directly in regards to coffee pots offered in the rooms. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Not in ours
Patbro23
idk2 answers
In terms of overall looks, style and amenities, what is the difference between this Riu Negirl and Riu Palace Tropical Bay?
1 year, 22 months ago
Tesa
The Riu Palace Tropical Bay is the higher tier of the resort, and guests enjoy access to all facilities, activities and entertainment at Riu Negril (dinner restaurants excluded). These privileges include complimentary access and drinks at Pacha Disco at Riu Negril. Transportation not included. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Riu Negril is better than Riu Place Tropical Bay due to more events during the day and at night.. They had dancing and water polo in the pool. Staffs were very friendly.
Sy7859
Where is the best place to stay all inclusive with a nightclub2 answers
Is their a nightclub on premises?? How far is Ricks? How far debus??
1 year, 22 months ago
victoria
The lounge is open until midnight and ricks is a 20 minute drive away. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
We stayed at Riu Negril and they have an open stage dance area which played great music and the club Jungle was a great off site club only 5 minutes away by cab!
SanMartinFamily
Do they have high end booze? If not what kinds of vodka, whiskey do they have?2 answers
1 year, 22 months ago
Bethune
I can't speak on specific brands but it would definitely be more local Jamaican brands than top shelf name brands. The Palace side (Riu Palace Tropical Bay) would have a better selection of imported name brand liquors.
CCGreg
It was All Jamaican products and very good
Patbro23
Do you offer premium liquors2 answers
My family and friends are trying to decide on a resort for our trip to Jamaica. There will be around 40 of us. Most of us like drinks like Hennessy, Patron, Gray Goose, Courvosier. Do you offer any of those drinks? That is a key factor for us. Can be a deal breaker.
1 year, 22 months ago
Magnificent Mansfield Group
Please check with the resort for drink selection.
StevieCC
No, Appleton Rum, Smirnoff Vodka, couldn't say the brand of all the others but not top shelf
DougJetFan
What is the beach and water like? Rocky?3 answers
1 year, 22 months ago
Phillytravler
This hotel is on a great stretch of beach called Bloody Bay. The water is calm and blue, the sand very white. there may be some random rocks, but overall it is what you'd picture a negril beach to be like.
CCGreg
The water is pretty calm.
FrequentRIUguest
its not 7 mile beach by any means but there were tons of people on the beach and swiming in the water.
the water was crystal clear.
NeedaQTip
Room service available ?3 answers
1 year, 22 months ago
Boogie
The resort may charge extra for room service. Please check with them directly. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Noooo... and you are not "allowed" to bring food back to your room.
FrequentRIUguest
NO
NYtravelcrew
Are the pools salt water or fresh water2 answers
1 year, 18 months ago
Wonda
For pool maintenance questions, please contact the resort for more information. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Salt water
LeeAnnwill
Are hair care and toiletry items provided in room?4 answers
1 year, 18 months ago
Sentners
Yes
Lilma
Cheap shampoo/conditioner and soap only
LeeAnnwill
Only provides dispenser in shower with 2 in 1
PG6676
Some toiletries are provided, please check with the resort directly for specifics. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Are there vegetarian options at Riu Negril2 answers
1 year, 17 months ago
Virginia
The resort offers many options for food. Please check with the resort directly for the most up to date information regarding food selection. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Yes they had tons of Veggie dishes.
NeedaQTip
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Room Information
Riu Negril offers 420 extremely well appointed, air-conditioned rooms, including 18 Junior Suites. Each room is equipped with a ceiling fan, mini bar with liquor dispenser, satellite TV, in-room safe, hair dryer, iron/ironing board and a balcony or terrace.
The singing bartender. See if you can find him. He'll mix you up a high-octane cocktail.
Great bang for your buck for all the activities, entertainment and food and drink you'll get.
The service at Riu is the best. They keep everything clean and orderly. You will be spoiled.
Nightly entertainment keeps the party going at night. And into the wee hours, if you must.
The sunsets off the shores of Negril are some of the best. Get your cameras charged and ready for snaps.
The infamous Rick's Cafe is not too far - the cliff divers are awe-mazing.
What We'd Change
The omelet bar is favorite in the morning. Get in line early to avoid a long wait.
Why You Should Go
Getting to Negril will take you about an hour & a half, but it's so worth it. Beachy drinks are waiting.
Grab some locally made souvenirs in town. Your friends/fam will kiss your ring upon receipt.
The restaurants at night will fill up, so make sure to make your reservations a couple of days in advance.
Beach shoes are always a good idea, especially when you want to beachcomb your way up the shores.
Pay a little extra to get upgraded Wi-Fi - it will work even on the beach. You'll def want it there.
The One Love Bus Tour will pick you up at the resort and show off all the local night spots in Negril.
Available Amenities
Tour Assistance
Beach
Beach Bar
Volleyball
Babysitting/Child Care ($)
Children's Activities
Children's Pool
Conference Facilities ($)
Cribs Available on Request
Currency Exchange
Daily Maid Service
Fitness/Exercise Room
Jacuzzi
Kayaks
Kids Club
Lounge Chairs/Umbrellas
Nightly Entertainment
Playground
Roll-Away Bed (on request)
Snorkeling
Pool Bar
Swimming Pool(s)
Tennis Court(s)
24 Hour Front Desk
24 Hour All-Inclusive
Sauna
Poolside Bar
Parking
4 Restaurants
5 Bars/Lounges
Multilingual Staff
Snack Bar
Elevators
Spa ($)
Beach Towels
Spa Services ($)
Wedding Services ($)
Honeymoon Packages ($)
Pre-Teen Club
Free Parking
Introductory Scuba Lesson
Beauty Salon ($)
In-Room Safe ($)
Car Rental Available ($)
Nearby Excursions & Attractions
Bars and Nightlife
Beach
Beauty Salon
Dive Shop(s)
Golf Course(s)
Grocery Store(s)
Jet Ski Rentals
Kayaking
Nightlife
Windsurfing
Map of Local Area
Jamaica is the third largest Caribbean island, and can provide both a stimulating and tranquil vacation. It has traditions of reggae, rastafarianism, and Jamaican art mingle with modern all-inclusive resorts, fine cuisine, and cosmopolitan shopping.
Riu Negril
Norman Manley Boulevard Bloody Bay Beach
+876 95 757 00
Hotel Description
Riu Negril: Sizzling Sunsets off the Negril Shores
The bar is stocked, the pool is refreshed and it's about to be drink o'clock. It's Jamaica, mon, and you're at the RIU where you get everything you've been dreaming of. Better still, the people are happy, the sun is shining and your mood is about to get a little cheerier. You've just found your perch along the smooth sands. Next you'll hit the pool, then the spa, because one thing is certain - this is your vacay and you get to live on island time. Awwww. Those swaying palms are calling your name.
It's Time to Get Your Riu On.
DINING
Riu can roll out the cuisine, giving you lots of local flavors (think Jerk Chicken), plus those tried and true cuisines from home (comfort food always hits the spot.) A customer fav here is the Steakhouse, but reservations are required, so book early.
Luigi Type: Italian Hours: Daily, 4pm-6pm and 11pm-7am Description: Enjoy scrumptious Italian food. Reservations are required.
Seagull Type: Poolside grill & Steakhouse Hours: Lunch - daily, noon-4pm; Dinner - daily, seatings at 7pm and 9pm
Description:During the day, you can dine at the poolside grill and for dinner, enjoy a steak dinner with buffet
starters and dessert. Reservations are required for dinner.
Kulinarium Type: Gourmet Hours: Daily, seatings at 6:30pm and 9:15pm Description: Enjoy an a la carte, gourmet restaurant. Reservations are
required.
Green Island Type: Buffet Hours: Breakfast - daily, 7am-10:30am; Dinner - daily, 6:30pm-10:30pm
Description: Enjoy a variety of dishes from the buffet, plus cooking stations.
Mandalay Type: Asian Hours: Open for dinner.
Description: Choose from a variety of Asian cuisines. Reservations are required.
All hours are subject to change.
BARS/NIGHTLIFE
The bartenders are ready to serve you any crafty concoction you want, and if it's a local beer you're after - Red Stripe flows freely. Find the singing bartender (he's real) for a little entertainment with your order.
Welcome Bar
Located in the lobby. Daily, 10am-11pm.
Rastaman Bar
Lounge bar with terrace. Daily, 6pm-midnight.
Plaza Bar
Poolside bar. Daily, 10am-6pm.
Swim-up Bar
Daily, 10am-6pm.
Beach Bar
Daily, 10am-6pm.
BEACHES AND POOLS
Settle in at the beach for some of the softest sands you'll see in Jamaica, plus ocean waves gentle enough to make swimming around in a beachy breeze. Hit the pool for steely tunes, cocktails and lots of sunny lounging. Dip in.
SPORTS/ACTIVITIES
Water
Windsurfing
Sailing
Kayaking
Catamaran
Snorkeling equipment
Scuba lesson in the pool
Sauna
Jacuzzi
Land
Gym
Table tennis
Volleyball
Tennis
Sports pitch
Golf
Negril Hills Golf Club is nearby. 18-hole, par 72 course.
INTERNET
Guests can use WiFi in the lobby area for 90 consecutive minutes, daily. Wi-Fi is available in guest rooms for an additional charge.
SPA SERVICES
Renova Spa is a full-service spa.
Massages
Body treatments
Facials
Beauty salon
WEDDING
Riu Negril will help make your day unforgettable. Several wedding packages
are available.
CHILD CARE
RiuLand kid's club, ages 4-7 and 8-12, features a children's playground,
children's pool and entertainment programs, daily noon-4pm.
ADDITIONAL INFORMATION
Location
Located 48 mi from Montego Bay Airport and 5.5 mi from Negril's West End.
Check-In/Check-Out
Check-in: 3pm Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not
included in your resort reservation.
MIN CHECK-IN AGE/SPRING BREAK POLICY: Student/Spring Break groups or individuals, regardless of age are not allowed
at this hotel at any time. The hotel reserves the right to use reasonable means to identify suspected student/spring break groups. At least one person of 21 years or older is required in every room during March and April. The Hotel may request guests to show passport or official ID to proof age and reserves the right to refuse admission to anyone. In-room parties, unruly behavior and spring break groups are not allowed at any Riu Resort. Guests can and will be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff.
Smoking Advisory
Jamaica's Health Minister banned smoking in all covered public places on the island.
All hours, fees, amenities, information and services are subject to change without notice.
