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Being surrounded by captivating cobalt waters, a tranquilizing sea breeze and flourishing greenery while having delicate
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Being surrounded by captivating cobalt waters, a tranquilizing sea breeze and flourishing greenery while having delicate, ivory sand stuck between each little crevice of your toes is the norm in the lavish Punta Cana. At The Reserve, a luxurious, exclusive boutique hotel for families, you can bask in beachy bliss 24 hours a day. With unlimited delish food and drinks, a nearby golf course and activities aplenty, you'll never want to leave this Earth-Heaven.
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"Even if I tried, I would not be able to say one negative thing about The Reserve. This was my first real vacation in eight years, I was traveling as a single mother with two children, ages 11 and nine ..." – PharmacyPhairy
42 out of 49 (86%) customers would recommend this product to a friend.Read All Reviews
Customer Rating
Value
4.3
Service
4.4
Beaches & Pools
4.7
Dining Options
4.2
Room Comfort
4.4
"Even if I tried, I would not be able to say one negative thing about The Reserve. This was my first real vacation in eight years, I was traveling as a single mother with two children, ages 11 and nine ..." – PharmacyPhairy
42 out of 49 (86%) customers would recommend this product to a friend.
All Customer Reviews
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May 14, 2019
Very Beautiful
We had a great time. The food was amazing & the resort was beautiful. Our only complaint is the pool did not play any music NOT ONE DAY!!! It was kind of boring. I liked it but dont think well be going back. We want a lil more "LIFE" by the pool.
We've stayed at the Paradisus properties before, notably the excellent location in Playa. We were expecting a similar experience in DR but were quite mistaken. Everything APPEARED very similar, but service levels were drastically lower. Food quality at the main all-day buffet locations was also poor - bad options, bad service, just bad. Brunch was one of the best features in Playa - here it was a complete disappointment every morning.
I would consider the brand again but only after a lot more research and looking at other options. I was a raving fan prior to trying this location.
The description here also doesn't highlight that the Reserve is VERY family friendly in the DR. Expect kids to be everywhere you go.
We spent a very relaxing week at the Reserve at Paradisus Palma Real to celebrate a 50th birthday. The airport transfers both ways were painless and efficient. From the moment we checked in the service was excellent. Our room was ready and we were shown to a beautiful, large one bedroom unit over looking the pool. It was so big easily 2 additional people could have stayed there.
Irvine was our "concierge" and he made our dinner reservations. He did a great job of getting us into a different restaurant each night. Our favorite restaurant was Rare-- the steak house. I had the best ribeye I've ever had. The only choices for breakfast were the buffets which had a plethora of options but a few times were pretty crowded. One of my favorite things was a leisurely breakfast at the larger buffet, sitting outside by the pool with a beautiful view of the ocean, beach and palm trees. We really enjoyed getting to know Fausto, our server at the buffet. All of the people were very friendly. Overall the food was very good. The drinks were top shelf and the bartenders were great at offering suggestions of new drinks to try. The fitness room at the Reserve was very nice with adequate equipment. We enjoyed a beautiful 10 minute walk from the Reserve to the beach but they had golf carts if you preferred a ride. The resort was very quiet, which we loved-- not a loud party atmosphere, but there was fun to be found. Overall, it was a luxurious, relaxing vacation and we hope to go back someday.
from the time we arrive we were treated like family - they actually remembered us from 2016 trip. everything is included and you know it from the word go - Folks are tripping over each other to service your every need. We enjoy going in the "rainy" season as it's a lot less people and so that much more attention just for us. We will be going back year after year.
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13 questions, 26 answers.
What are kid zone services for 3 year old?5 answers
I have seen comments on site that kid zone is for 5-12 year olds, but then see where they say 1-12 year olds are welcome there. Which is it? We have a 3 y.o. And an 8 y.o. And want to make sure the 3 y.o can go to kid zone .
Thanks
6 years, 82 months ago
DaddyPat
The Kids Zone kids' program offers supervised activities for ages 1-12. Daily 9am-7pm. Hours are subject to change.
The Kids Zone features walled gardens, an action adventure Jungle gym, a kids mini water park with slides and water features, an overnight camping experience, a surrpund sound cinema featuring kids' movies, a game room equipped with PS3, XBox 360 and Wii, a mini buffet and a mini shop. Activities will change depending on the ages of the children in the Kids Zone that day.
KateHCC
I saw babies there under 1 having a great time. There's a large baby pool with small slides and water features. The kids zone building is toys, tv's, computers, ice cream, snacks, etc. Maybe its the building they are saying is geared towards kids 3 and up?
sass827
The kidz zone has wide verity of activities appropriate for different ages - one of the best i have ever experienced! But there could be potty training requirement - i am not sure about this, please verify with the resort.
Benio
Anyone above the age of 1 is welcome and they will take care of them. Great service there.
Arsh
They have both! They have a section for babies and toddlers with a nap area and then they have a more sophisticated section with computers and Xbox.
PharmacyPhairy
What are the brands of whisky and vodka that you provide at the Reserve?3 answers
Black label? Gray Goose? is this for an additional charge? any other fine alcohol brands?
6 years, 75 months ago
Miami
This resort does offer Premium and International brands; however, the specific brands are subject to change. We recommend checking with the bartender when you arrive to see what they have stocked for the week.
LaurenCC
We had Grey Goose Vodka and Jack Daniels at no additional charge.
Kevin2
They have almost anything you want, but you need to ask for it. Otherwise, you get the "bottom shelf" quality.
Jbrenden
What is the drinking age at the resort?2 answers
5 years, 66 months ago
atay
The legal drinking age in the Dominican Republic is 18 years old.
LisaCC
18
beans0310
How much is a child under one year?2 answers
4 years, 51 months ago
aHowe
A child under one year of age would only be charged some air/hotel taxes. typically in the $15-$35 range.
CCGreg
Children under 12 are free with a maximum of one child per paying adult based on the Palma Real website.
PapiChullo
This resort has complimentary golf but what is cart fee and is it less in afternoon?1 answer
4 years, 48 months ago
Vermont8114
Please go here:
https://cocotal.golfreservationcenter.info/cocotal_book/index.php
There doesn't appear to be these fees for afternoon tee times but you will want to check with the Country Club directly or the hotel for any further discounts upon arrival.
CCGreg
Entertainment1 answer
Is there any form of nightly entertainment?
3 years, 41 months ago
Sandra
They have several bars that open are open late and also a casino. Entertainment can vary by season. Please call our Beachologists at 1-800-915-2322 for more information.
LizCC
What is the difference between this and the Paradisus Punta Cana? They have the same address1 answer
3 years, 40 months ago
Julie
The Reserve is a designated area within the Paradisus. They are on the same property.
SalCC
Is there a Coffee Bar or a cafe offering espresso beverages, in the morning?2 answers
3 years, 39 months ago
Southern Belle
For restaurant inquiries, please check with the resort directly. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
No - but the rooms have espresso machines and some of the lobbies (in the Reserve) have them as well.
MinnWinterTraveller
Is there is a babysitting service available?2 answers
I would like to know if there is a babysitting service available at this resort? And if yes, what's an additional charge?
3 years, 38 months ago
Ukrainzy
Yes they offer child care, as the rates are offered at the resort and may change at any time, please check with the resort directly for the most up to date information.
TimCC
Yes for a fee sorry I do not know how much the fee is.
CJMCINDY
is room service available and if so is there a charge2 answers
gambling available?
2 years, 34 months ago
moonshine in new jersey
Room Service is available and part of the all-inclusive package. As for gambling, there is a casino on property.
JeannieCC
Room service is available at no charge, although we did not use it. The main hotel has a casino, which you have access to.
CocoBob
Are non guest allowed on this resort1 answer
Attending a wedding in Punta Cana but not staying at this resort. Will guests be allowed to come on to this resort.
2 years, 33 months ago
Philly
Please speak to the resort directly as you may need to purchase a day pass. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Paradisus suite vs. one bedroom suite2 answers
What is the difference between the one bedroom suite and the standard paradisus suite? Is the bedroom still in a separate room than the living room area in the standard?
2 years, 28 months ago
Jen
The Paradisus suite is about 800 sq ft vs the one bedroom suite which is 1076 sq ft. The one bedroom suite would have it's own separate room. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
One bed room is a littler bigger both offer the same.
CJMCINDY
Do all the rooms at the Reverve have the butler service?2 answers
Not clear. At other properties you could upgrade to Royal Service with the butler but seems maybe all rooms at the Reserva come with the butler? not sure. They do mention "family conceierge rooms" as a choice but not just butler or royal service so I was guessing all rooms in the Reserva have the butler and access to VIP things. Is that correct? So then what is difference to book at the Reserva or just regular Punta Cana Real with Royal Service.
1 year, 23 months ago
JRRD
The rooms do not come with butler service. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
No - there appears to be no butler option. You need to call a number to book restaurants, etc. All rooms in the Reserve have access to all the Reserve features though (special gym, spa, pools, restaurants).
MinnWinterTraveller
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Room Information
190 luxuriously appointed Residential Concierge Suites, including 80 Family Concierge Suites, 32 Suites with Private Garden, and 28 spectacular Swim-up Suites impeccably designed and distinctively appointed. Each suite is equipped with mahogany furniture, marble floors, a separate living area with sofabed, individually controlled air conditioning and ceiling fan, private terrace or balcony, Jacuzzi for two (bathroom or terrace), rain shower, double closets, two flat-screen TV's, CD & DVD player, coffee maker or Nespresso machine, daily stocked mini bar, 24 hour room service, high speed internet access and safe deposit box.
Chillaxing on Bavaro Beach, named by UNESCO one of the top beaches in the world.
The posh, trendy decor that makes all guests feel nothing shy of glamorous.
The modern, swank rooms are humongous and have Jacuzzis.
It's an epic family-friendly resort with a children's swimming pool and toddlers' splash pool.
The ginormous, spellbinding spa with extensive treatments to please your soul (ahhh).
Mother Nature showing off at the breath-stealing Eco Garden where tomatoes, okra and bananas grow.
Fancying a full day of unlimited free greens fees at Cocotal Golf Course. Cart fees apply.
What We'd Change
Public areas at Paradisus Palma Real can get a little crowded at times. Don't worry, privacy is easy to find on the private beach.
Why You Should Go
The resort is a brisk 20 minutes from the airport. You'll smell the salt of the sea in no time.
The Kids Zone offers a game room, adventure park, evening fun & more for your young 'uns.
There's a fully-equipped gym to keep that beach bod in pristine condition.
You've got five nosh spots and four bars. Make reservations so you don't get hangry.
You have access to the additional restaurants and bars at Paradisus Palma Real (except Royal Service areas).
Daily yoga and Pilates, spin classes, tennis & beach volleyball are all yours for the taking.
If you're feelin' lucky, you can go hit up some poker, blackjack and slots at the casino.
Available Amenities
Tour Assistance
Car Rental Available
Banquet Facilities
Bar/Lounge
Beach
Volleyball
Casino ($)
Babysitting/Child Care ($)
Children's Pool
Concierge Services
Conference Facilities ($)
Cribs Available on Request
Currency Exchange
Daily Maid Service
Dive Shop
Fitness/Exercise Room
Gift Shop
Golf Course ($)
Jacuzzi
Kids Club
Laundry Services ($)
Scuba Certification ($)
Swim-Up Bar(s)
Swimming Pool(s)
Tennis Court(s)
Whirlpool/Hot Tub
Windsurfing
Sailing
Aerobics
Sauna
Poolside Bar
Steam Room
Parking
Medical Services ($)
Game Room
Horseback Riding ($)
Multilingual Staff
Elevators
Snorkeling ($)
Wedding Services ($)
Meditation Garden
Honeymoon Packages ($)
Wireless Internet
Beach Towels
Fishing ($)
Business Center
Nearby Excursions & Attractions
Bars and Nightlife
Beach
Dive Shop(s)
Golf Course(s)
Grocery Store(s)
Jet Ski Rentals
Kayaking
Medical Facilities
Motor Boat Rentals
Nightlife
Parasailing
Sailing
Scuba Diving
Snorkeling
Water-Skiing
Windsurfing
Map of Local Area
The Dominican Republic continues to grow as a major tourist destination due to its beautiful beaches, rich culture, and abundance of available activities.
The Reserve at Paradisus Palma Real
Playa de Bavaro
+809 688 5000
Hotel Description
The Reserve at Paradisus Palma Real: All-Inclusive & Reserved for Your Brood
Being surrounded by captivating cobalt waters, a tranquilizing sea breeze and flourishing greenery while having delicate, ivory sand stuck between each little crevice of your toes is the norm in the lavish Punta Cana. At The Reserve, a luxurious, exclusive boutique hotel for families, you can bask in beachy bliss 24 hours a day. With unlimited delish food and drinks, a nearby golf course and activities aplenty, you'll never want to leave this Earth-Heaven.
At The Reserve at Paradisus, the memories begin when you arrive.
DINING
The culinary chewing choices at this resort hit the spot. You can chow down on savory Mediterranean, Italian, Japanese (with Teppanyaki performances) and International dishes at The Reserve. Or you can venture out to oceans more restaurants at Paradisus Palma Real. Beach appetit.
Aqua Type: Mediterranean Hours: Daily, 6pm-10pm Description: Contemporary Mediterranean fusion cuisine featuring a la carte international delectable specialities. Av Dress code: Resort elegant
Mizu Type: Japanese Hours: Daily, 6pm-10pm Description: Japanese restaurant featuring teppanyaki grill and show.
Dress code: Resort elegant
Need a frosty, refreshing adult beverage while you're lounging at the pool? Got that. Want a chic, stylin' atmosphere while you drink your cocktail? Got that too. The little whippersnappers want a Shirley Temple? There's a bar designed to serve a mix of drinks for three generations. Cheers, happy beachers.
H2O Bar Offering Caribbean cocktails and international premium-brand drinks.
Daily, 6:30am-10pm.
Lobby Piano Bar
Serving guests in the lobby. Daily, 8am-2am.
Pool Bars
Serving the main and Royal Service pools. Daily, 8am-6pm.
Swim-up Bar
Located in the main pool. Daily, 8am-6pm.
Casino and Casino Bar
Offering poker, blackjack and slots. Daily, 7pm-2:30am.
Onyx Lounge Bar
Daily, 8am-2pm.
Ciel Bar
Located between Naos Buffet and Market Grill. Open 24 hours.
GABi Beach Bar
For Royal Service and Reserve guests only. Daily, 9am-11pm.
BEACHES AND POOLS
Located alongside the private Bavaro Beach, you'll have everything under the sun. With its pearly white sanded beaches and bewitching blue water (that's perfect for swimming), vacay can't get more ahh-mazing than this. For the avid pool lounger, The Reserve features an exclusive main swimming pool and two others for the kiddos. Dive in.
SPORTS/ACTIVITIES
Water
Sailing
Windsurfing
Kayaking
Available for an additional charge:
Scuba
Land
Fitness
Yoga
Spinning
Pilates
Tennis
Ping-pong
Golf
Guests enjoy complimentary greens fees at Cocotal Golf and Country Club, an
18-hole course designed by Jose "Pepe" Gancedo. Subject to availability.
Mandatory cart fees apply. The Melia Golf Academy also provides lessons at
Cocotal for an extra charge.
INTERNET
Complimentary internet access included throughout the entire resort.
SPA SERVICES
YHI Spa is a full-service spa. Daily, 7am-9pm.
Massages
Facials
Body treatments
Sauna
WEDDING/HONEYMOON
The Reserve at Paradisus Palma Real offers a variety of wedding packages. All
packages include the assistance of the Paradisus Romance Team in planning the
events. Contact the front desk directly for more information.
Honeymoon Bonus
Celebrate romance and indulge in fantasy with a Caribbean honeymoon and the
Glow Honeymoon package. The package includes:
In-room bottle of chilled sparkling wine
Luscious tropical fruit display
Rose petal turn-down service
10% discount on spa services for the couple
CHILD CARE
The Reserve at Paradisus Palma Real offers a Kids Zone for children ages 5-12.
Daily, 10am-6pm.
Games
Arts and Crafts
Beach excursion (for kids ages 8 and up)
Tennis lessons (for kids ages 4 and up)
Adventure park
Mini disco ONYX
Movie night and pirate party
ADDITIONAL INFORMATION
Location
Located on Bavaro Beach, just 30 minutes from the airport.
Check-In/Check-Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not
included in your hotel reservation.
Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and
Costa Rica may put limits on the use of motorized water sports and loud
music.
Sister Property Privileges
In addition to the exclusive restaurants at The Reserve, guests enjoy
complimentary access to dining at any of the seven restaurants and 10 bars
located at Paradisus Palma Real.
Additional Amenities
To better serve guests, the resort now offers DVD movie and iPod rentals.
TAG
The Reserve at Paradisus Palma Real is a TAG-approved hotel. This certification
indicates that the hotel is gay-friendly and enforces non-discriminatory
policies, provides diversity and sensitivity training for employees and
empowers customers and employees to be "watchdogs" of its gay and lesbian
business practices.
Family Concierge Program
The resort has launched a Family Concierge Program for families, including
amenities such as children-sized slippers, towels and bathrobes and Sony
PlayStation video games upon request. The service also includes walkie-talkies
for parents to communicate with the concierge, as well as milk and juice for
the mini bar. The Family Concierge Program requires additional fees.
All hours, fees, amenities, information and services are subject to change without notice.
