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Wait until you dip your sandy toes onto the breathtakingly beautiful Bavaro Beach. It is probably one of the prettiest s
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Wait until you dip your sandy toes onto the breathtakingly beautiful Bavaro Beach. It is probably one of the prettiest stretches of white sands you'll ever sink body and soul into. This tranquil resort is sans-kids, so you can read your entire beach-read book. Visit the spa multiple times. Dine as early or as late as you want. Refresh your suntan peacefully. As the tennis shoe proclaims, just do it. Live it up, adult vacay style.
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"This resort was amazing! It completely exceeded my expectations on every level. Everything and anything we asked for was granted. We asked for an upgrade to a swim-up suite, which we got, and was total..." – Steph21287
150 out of 208 (72%) customers would recommend this product to a friend.Read All Reviews
Customer Rating
Value
4.0
Service
3.9
Beaches & Pools
4.4
Dining Options
3.7
Room Comfort
4.1
"This resort was amazing! It completely exceeded my expectations on every level. Everything and anything we asked for was granted. We asked for an upgrade to a swim-up suite, which we got, and was total..." – Steph21287
150 out of 208 (72%) customers would recommend this product to a friend.
All Customer Reviews
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April 10, 2019
Great Vacation!!!
Husband and I stayed 7 days and had a wonderful time. Room was a great size with outdoor space which we used everyday before heading out to dinner. The bartenders in the lobby bar were fantastic! Food options were really good considering some of the other reviews I've read. There are a few options in the adult only section and if you want to walk (or take the little cars) it's a few minutes to one of the other sections with more options. Beaches were beautiful and the attention to service everywhere was spot on. It was our first time there but will not be our last. Met other couples who visit this resort once every year or two and they are never disappointed.
This was our first trip to TRS Turquesa, but our third to DR. Overall, we had a great time! Transport arranged by CheapCaribbean was very well explained in our reservation and worked out perfectly - walked right out to the van, dropped directly at TRS. Check-in was quick and easy, with a drink in your hand immediately! Weather was perfect, room was clean and stocked well. They even stocked with special requests. Pedro, our building butler, was great! He was always friendly and helpful. The beach was very nice - always seats available in shade or sun. Food was good, not great -- but we never went hungry! Our favorite was Kusko, and we didn't even need a reservation there. Tried several of the other restaurants where our butler had made our reservations at the other Palladium areas. They were all good, plenty of food. We ate lunch everyday at Helios because of the beach view. Anyely made sure our glasses were never empty!! This must have been a great time of year to go - the restaurants were never full, the beach and pools weren't over-crowded. We went out on a Catamaran sail each day - was nice to have watersports included. We had no bugs at all, which was a pleasant surprise after reading some of these reviews. Take advantage of the transportation offered throughout the resort when going to the far restaurants. If you want a nice, leisurely trip, take the one that looks like a train. But if you want a quick trip, just ask in any lobby, and they'll take you directly there. A definite must - try the donut drinks in the TRS lobby bar at 3:00 each day! They could improve on communication about entertainment options, not only at TRS, but at the other Palladium resorts. We had to seek this out. I LOVED how our room key was embedded into our wristband. You never had to worry about carrying a purse just to have a key available. It was a great week and we would definitely return to TRS Turquesa!
We have been to several all inclusive resorts and this one was miles ahead of the rest. All the staff were friendly, helpful and anxious to provide any services you might wish for.
There were so many options for dining that it would take at least a 10 day stay to enjoy them all.
Special thanks to "King Kong". Terrific smile and personality.
The beaches are clean, the pools are refreshing and the staff is more than accommodating. I have stayed at this property numerous times and it always had me wanting to come back. This time was a little different, the rooms need to be updated and they are not as clean as they were in the past. I finally understand reviews about a musky smell, I always thought people were crazy when I read those reviews until this time. They were gracious enough to let us switch rooms and the second room definitely smelled better but I still was not impressed with the room and cleanliness.
I plan on trying another destination out when planning my 2020 vacation.
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31 questions, 140 answers.
Would my 18 year old son find this resort a good vacation?4 answers
What is there to do for an 18 year old at the Royal Suites Turquesa?
6 years, 84 months ago
Orange, TX
Royal Suites Turquesa by Palladium has as newly built entertainment complex which includes a disco for dancing 'til dawn, an amphitheater for the nightly live entertainment and an activities area for a variety of spontaneous outbursts. The resort is adults only, however, guests staying at Royal Suites Turquesa have use of the facilities at Grand Palladium Palace, Grand Palladium Punta Cana and Grand Palladium Bavaro.
MariaCC
There are activities like horseshoes, darts, and dance lessons everyday multiple times a day if he doesn't want to just sit by the beach and/or pool. There are also shows on the sister properties that are about a 5-10 minute walk away as well as 1 or 2 dance clubs at night.
honeymoontrip
There are actually 4 resorts side by side. So there are other options. If he makes friends easily he'll make many.
Khuzsek
This one is for an older crowd. There's not much for young people to do.
Beachmonger
Nightlife4 answers
Does the Royal Suites Turquesa by Palladium have nightlife and entertainment on the adults-only portion of the resort or are those activities located on the sister properties? I'm finding that many resorts in Punta Cana advertising "adults only" have nightlife & entertainment on their sister properties that cater to families which totally defeats the purpose of an adults-only vacation. If you pay for an adults-only resort advertising nightlife & activities, you expect just that! Can you recommend some adults-only resorts that fit the bill?
6 years, 83 months ago
Luv2Travel
Royal Suites Turquesa by Palladium has as newly built entertainment complex which includes a disco for dancing 'til dawn, an amphitheater for the nightly live entertainment and an activities area for a variety of spontaneous outbursts. The resort is adults only, however, guests staying at Royal Suites Turquesa have use of the facilities at Grand Palladium Palace, Grand Palladium Punta Cana and Grand Palladium Bavaro.
MariaCC
They were on the sister properties (although there really was not a break between them - it has the feel of one giant resort). We went to the other end and really didn't have a huge issue with running screaming children. I believe the Disco is 18 and over but it is on the other end.
As for adults only - we really like El Dorado Royale however they only have shows.
BGandLNL
You are correct. Activities and nightlife are at the sister resorts.
Rette
You're absolutely right, the nightlife was on the sister hotels which were for families, which were theaters with variety type shows. There was a "club" and "casino" on this resort but you can hardly call it that. It was very small. Paradissus Reserve had better nightlife.
Beachmonger
Money exchange and customer service??3 answers
I was wondering if there is currency exchange at the resort? Just curious, never traveled out of country before, and I thought I saw a review that someone said they had to actually leave the resort to exchange their money?? Do they use us dollar? Is it better to bring cash or travelers checks?
Also, does any one have a contact email for someone from guest services? I was wanting to request a honeymoon package and room; we tried calling almost 8 or 9 times and kept getting hung up on, transferred endlessly, or people who didn't understand english; I even had my spanish speaking mother make a call and the same thing happened; also had very bad phone connection. Need another way to get ahold of them, also to confirm my reservation. Thanks.
6 years, 82 months ago
tf
US currency is readily accepted for tipping and making purchases. Credit cards may be used for larger purchases such as spa services or excursions as well. Some hotels do have exchange services available but they may charge a fee for this service as well as cashing travelers checks.
The best way to contact this facilty via e-mail is through their website, www.fiestahotelgroup.com. There is an option to send an e-mail in the 'contact us' section of their site.
MellissaCC
Resort staff have informed us that guests can exchange currency at the resort. ATMs on site dispense money in Dominican pesos. And you'll be happy to know that US currency is gladly accepted as well.
A couple of other related items of note came up in our research. Travelers checks can be exchanged for pesos, not US currency. And you'll need ID (your passport should suffice) in order to conduct the exchange. Also, bear in mind that exchanging currency at the resort may not necessarily give you the most favorable exchange rate which is generally said to be had at exchange house (Cambio) and banks.
Lastly, it is recommended that you exchange into the smaller denominations of the bills. This will eliminate in large part occasions in which a merchant/vendor is unable to change a larger bill amount used for purchase possibly forcing you into situation of leaving owed change on the table.
With regards to guest services, our contact at the resort provided this number and said you should simply ask for the manager: 809-221-8149.
As always, please feel free to contact CheapCaribbean.com for any assistance regarding your reservation.
ChrisCC
The resort is able to convert currency, however, they may not be able to convert large bills. Additionally, US dollars are accepted as well, but keep in mind that change may be given in Dominican Pesos. The phone number for the resort is 809-221-0719. If you have an exisitng reservation with us, one of our exisitng reservations agents would be more than happy to put in any requests that you may have if you are having trouble contacting the resort directly.
KateHCC
pay with dollars, there are fees for exchange so its not worth it. a good advice we received was not to pay with credit card as not all establishments our honest where you use them.
Stryker530
Hi tf
I would call the 800 number they will really help you with your reservations.Ask them about the money. I always carry both but the resort stores liked American money.
Suzette
Are there topless beaches attached to this resort?4 answers
I don't want my husband to struggle with viewing unwanted nudity while at the resort.
6 years, 80 months ago
Springfield, VA
Topless sunbathing is allowed on the beaches is Punta Cana. The resorts do discourage topless sunbathing at the pool areas, but it is not always strictly enforced.
KateHCC
Although we are not sure if the adult only beach was supposed to be topless or not when we got there; many women were topless on a regular basis
SherryB
This is an adults only resort so yes there were some topless women at the beach.
Beachmonger
Visitors are from all over the world. There is the occasional topless guest.
Curlymane
are there any ares at the resort where total nudity is allowed4 answers
5 years, 72 months ago
rene
As the resort is an adults only property, they may allow topless bathing, however, it does not appear that the resort has an au natural section. We do suggest checking with the resort directly upon check in.
MariaCC
No
SherryB
Topless is an option at the Royale beach and adult pool only. Total nudity is prohibited.
Khuzsek
While we never inquired about it, we saw people sun-bathing topless without issue. I never saw total nudity though.
EyassuTwo
Some restuarants have a dress code, "Men are required to wear long pants and proper shirts at dinner; no tank tops or T-shirts."5 answers
Are jeans okay?
5 years, 67 months ago
melissa0544
We would recommend dress pants or khaki pants. You can contact the resort for more specific dress code information.
LizCC
Yes, jeans are acceptable
CaribbeanJunkie426
Yes, you are allow to wear jeans
Edigcha
You are correct. Jeans are okay.
Rette
Yes, Jeans are ok...so are cargo shorts and a polo
TraceyW13
What is the difference between a Royal Junior Suite and a Royal Junior Suite Deluxe?3 answers
5 years, 66 months ago
Volleyman
The Royal Junior Suite has a pool or ocean view as well as including a wine cellar for an additional charge, private butler service and a "pass-through" window for your 24 hours room service.
LizCC
The Royal Junior Suite includes these amenities:
The Royal Junior Suites are large and luxuriously equipped with a furnished balcony or terrace, air conditioning, butler service, memory foam mattresses, living room with sofa bed, cable TV and complimentary Wi-Fi. With so many luxurious amenities, you are sure to feel like royalty.
The Royal Junior Suite Deluxe includes these amenities:
The Royal Junior Suite Deluxe is large and provides enough space for everyone. Room amenities include a furnished balcony or terrace with ocean or pool views, air conditioning, private butler service, complimentary Wi-Fi, cable TV, wine cellar for an additional charge, private butler service and a "pass-through" window for your 24 hours room service.
LisaCC
Deluxe is bigger better has 2 tvs one in living room and one in bedroom also a huge spa tub. Best room in my opinion other than the cabana suite which had 2 balconies.
Rette
What are the pool hours?3 answers
5 years, 64 months ago
Terry
Please contact the resort directly at 1 (888) 774 0040 for the most up to date information on pool hours.
BethCC
We had no hours told to us
fooled
The pools were open until at least midnight in the Royals. We would come back after dinner and there were still at least a dozen Canadians still in the pool with a bartender right there.
pghgirl
Hi Terry
I think the pool hours were 24/7.
But I had a swim-up pool right out my back door with a butler and bartender.
Suzette
Is gratuity included in the all inclusive resort5 answers
5 years, 63 months ago
Suzan
Gratutity is included in the all inclusive price that you pay.
BethCC
No, And they expect tips
tnhcouple
No. I regretted not bringing more small bills.
RonLat
I booked through cheapcaribbean.com and their agreement terms state that it was included. My stay seemed to verify this. While I didn't specifically ask, we never tipped and I never got the impression that the staff were looking for one. In the end, I tipped a couple, but it wasn't the common action among the guests on the resort.
EyassuTwo
Most of the all-inclusive vacation includes gratuities. But it has been my experience that I try to carry around tip money. Tips go a long way in countries like the Dominican Republic and I am not rich but I try to always give a little. I left a little tip every day for the maid and she was overwhelming grateful, I had fresh flowers on my bed and a souvenir doll to go home .
Suzette
What type of liquor do they use here?5 answers
5 years, 61 months ago
Sunlover
Waterdown cheap liquor
fooled
Bottom shelf house
asdfasdf
A full bar was available to us when we stayed last week.
DR12345
All kinds. Adults only had the top brands.
Rette
We prefer Vodka and their bottles were only like 38 proof.
vmms
Do you have to wear wristbands here5 answers
5 years, 61 months ago
Sunlover
Yes
fooled
For information on how the resort identifies the guests please contact them directly, here is a link to their contact page: https://www.palladiumhotelgroup.com/en/palladium/contactar/. Thank you!
LizCC
The resort says yes - it is how they can tell whether guests can use facilities reserved for the Turequesa guests (e.g. the two restaurants Chantrelle and Gourmet reserved for Turquesa guests only).
BGandLNL
YES
JB77
Yes
RonLat
Are the sister hotels in walking distance? Where is the Casino located? Walking distance from RS?5 answers
4 years, 59 months ago
NC
Guests staying at Royal Suites Turquesa in Punta Cana have use of the facilities at Grand Palladium Palace, Grand Palladium Punta Cana and Grand Palladium Bavaro. For the exact locations of the different resorts that you have access to and walkability please contact the resort directly. Their contact page is: https://www.palladiumhotelgroup.com/en/palladium/contactar/. Thank you!
LizCC
Yes, they are in walking distance but stay away from the casio. Please read the review I just posted.
LisaJ
You can walk but it's a long walk. If you are staying at the Royal Suites just call for a ride at the desk near your room. We never had to wait longer than a couple of minutes for a ride. Just keep a few dollars for tip money and all will be fine.
Rette
Some yes, some no. They provide golf carts and a train to take you where every you like. The complex is massive. The casino is semi central located but not worth even going in. Only like 10 slot machines and 3 tables. Yes, walking distance from Royal Suites.
vmms
The casino is within walking distance. There are 4 sister hotels on the same property. It is a huge complex and they have golf carts if you don't want to walk to everything but it wasn't a bad walk to all the amenities that the 5 resorts have to offer.
TraceyW13
How to get honeymoon suite?4 answers
I would like to get the honeymoon or romance suite swim up but there is not a choice. How do I do so on here? Or do I need to call them directly to make reservations?
4 years, 59 months ago
NC
For pricing details and availability please contact our beach experts at 1-800-915-2322. We are open from 5am - 3am EST daily. Thank you!
LizCC
if your travel agency does not have the option you will have to request an upgrade upon checkin however those are very limited only a few.
Rette
Remember to tell your butler that it is your honey moon, & they will take care of you.
Lovethesun89
Hi NC
They do have a wonderful swim up pools. I would call the 800 number and ask for assistance. I would give them a list of what you would like at a price you would like to pay and see what they come up with. I have used cheap Carribean many times and they have always taken very good care of my vacation plans. I hope you have a wonderful new year!
Suzette
Ocean Front Rooms?5 answers
Are any of the rooms ocean front?
4 years, 58 months ago
tinag
No, the hotel is set back from the ocean a bit. It is not far but not ocean front. Please read my review I just posted before booking this resort.
LisaJ
The Royal Junior Suite Deluxe includes a pool or ocean view, however it is not an ocean front room.
LizCC
Yes you can also request it
Risinsun01jr
Hi tinag
We had a swim up pool.
Suzette
The ocean front rooms are an upgrade. We looked into them when we checked in and it wasn't a full ocean view. We opted not to upgrade and were happy with our choice. The entire resort is beautiful. Dominican Republic in general has very few Ocean View rooms.
WarmVacationLover
How much is a massage at the Spa?5 answers
4 years, 58 months ago
Michele
Pricing for services at the spa varies from day to day. We suggest contacting the resort directly prior to arrival to confirm pricing of any activities/services you would like so you are not surprised upon arrival. For any further questions, please call us at 1.800.915.2322.
SamCC
I did not personal have a massage but the folks from the spa were all around. As I recall from what they said it was $60 but you could add special oils and aromas that were extra but only like $3 or so.
pghgirl
In the beginning and what was on the menu was quite expensive, but after some reluctance the sales person brought it down to $114 for a 80 minutes massage for one. So I guess the prices are negotiable and they do in fact work off of commission.
Beachmonger
Outrageous! $208.00 USD!!!!!
Beachlovingangel
unsure- possibly 100-200 for an hour
but people walking the beach are offering it for $45
see Mariposa building no 3
extremely close to the Royal hotel
6-18-17
NJFAM
is golf available4 answers
where is golf played
3 years, 41 months ago
venice florida
The course near the resort is available for use at an additional cost.
SalCC
Neighboring resorts offer golf
Khuzsek
No.
Beachmonger
Hi Venice
I do not think they had golf at this resort but I would check first.
Suzette
Are there sand/beach wheelchairs for rent there?3 answers
Going with a daughter, so I don't want to not have access to the beach. She enjoys water activities and sun bathing. Pool time is good too... Don't want a place where there are many steps. I read another review that said Turquesa by Palladium & the 3 accompanying properties were pretty accessible--but no mention of sand/beach wheelchairs. Or boardwalks fairly near to the water?
3 years, 39 months ago
slynyrd
Some resorts will offer them or an electric wheelchair for mobility around the resort, but most have wheelchairs for medical use. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
I didn't see any sand/beach wheelchairs, but you would be able to access the beach and some of the pool areas with your own wheelchair as there wasn't any steps to the beach areas that I saw.
SDrayton
Hi slynyrd
We had a swim up pool and I think this is a good option for someone in a wheelchair. I do not know if they have wheelchairs available for the beach but the staff is amazing and I could see them going out of their way to make the most out of your vacation experience.
Suzette
rooms5 answers
In the room, the picture shows the tv on the couch side, theres no tv from the bed? that's a proble
3 years, 38 months ago
tina
Please check with the resort directly for the most up to date information regarding where the TV faces. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
No, that is not the case. There is a TV across from the bed.
Hokieblitz
I can only speak for the room that I had, but the tv was directly in front of the bed. My wife and I had a standard room size for our time on the all-inclusive resort. While we had a couch and lounge area between the deck and the bed, the only tv was on the wall directly in front of where we slept.
EyassuTwo
There was a TV in facing the bed! But it was in Spanish and it had two error messages the entire 4 days showing!
Darkone
The tv in directly in front of the bed perfect for watching in bed
Beachlovingangel
6-18-17
the tv is directly in front of the bed and is hanging from the wall
reception is fairly good and wifi in the room
NJFAM
What year was this resort built?3 answers
2 years, 33 months ago
Erica
This resort was built in 2008. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
6-18-17, unsure what year but didnt seem that old to us.
NJFAM
I first visited this resort nine yrs ago when it was not built up like this. they have done a lot to it since then. The service was always excellent. there is three other hotels on the property and you can eat or go into all of them. you can call for special transportation to go anywhere you want. you can go into the spa and use all the facilities. Being royal you are treated like royal. there is a butler assigned to you and any problems will be sorted out by your butler. Stay in the junior suit delux. the rooms are exceptionally nice and comfortable.
prun
Does the disco/nightclub play latin music? specifically bachata and salsa? Is there people at the club?5 answers
When we were at the sister hotel in Rivera Maya, Mexico the nightclub played USA house music everyday all day and we where the only couples there. At one point we asked for salsa he played 2 songs and stop despite another couple who came and were dancing to salsa as well. We are looking to have fun and relax with a lot of dancing.
2 years, 32 months ago
usa
The music played at the disco is going to depend on the DJ that evening, whether they have a theme night, etc. Unfortunately there's no way to guarantee a specific type of music for any specific time.
JeannieCC
Teen club of Punta Cuba!!!
Darkone
plays disco and spanish music. Great disco to go
Vidin
There was more Latino music than american when we visited this March (2018). It was a nice mix . The disco played about 4 Latino songs and then 2-3 American.
Lovethesun89
That is all you were hear. At every club and every restaurant and every pool. All you hear is Latin music. Absolutely no American music played ever.
noty
The Disco, called Sunset Blvd opens at 11pm till 2am. Yes Latin music but does play some typical Hip Hop Music. Over 18 only.
TLFoureman
Spring Break5 answers
Are spring break college groups allowed on the properties?
2 years, 28 months ago
Wisconsin
At this point in time, this resort does not have any specific spring break policies. They do have a minimum check-in age of 18 and max occupancy of 3 people in most room categories.
JeannieCC
Yes there were college kids! And the "Adult Only " resort allowed access to children and family! The other resorts are all connected! Not good if your mission is not to vacation with kids or crying babies!!!
Darkone
There were some groups of partiers there when we went
Rickfw
No, not in trs Turquesa,
Chrismac
No!!
RichU
Swim Up Rooms/Swim Up Bar5 answers
Are the swim-up rooms connected to a pool with a swim-up bar? I was looking at one of the resorts on here that offered a swim up room, but it was connected to just a pool with no bar service. I wanted to make sure the pool bad a swim-up bar.
2 years, 28 months ago
Carrie
Swim up rooms are almost never connected to the main pool, or to a pool with a swim up bar. The swim up pools would be exclusive to just those with that room category, in that building block.
CCGreg
Swim up rooms do not have a swim up bar. Also, swim up rooms are the furthest rooms from the beach. Swim up bars are only at main pools.
Beachmonger
The swim up rooms are only about 10 ft from pool but no swim up bar!
Darkone
No and I'm so glad I didn't stay in a swim up room. They are a long walk to the beach and the pool is only a strip in front of those rooms
Beachlovingangel
no, but its a short walk to the bar from the swim up room
6-18-17
NJFAM
Are there any reefs for snorkeling within swimming distance of the resort beach?5 answers
2 years, 28 months ago
Good times
It would be best to book a separate snorkeling excursion so you can be taken to an area with good reefs.
CCGreg
No, there isn't. You'd have to book an excursion elsewhere.
Beachmonger
No
Beachlovingangel
did not see any that close
its by boat trip and you can bargain
they are running tours all the time
6-18-17
NJFAM
No
sunsandlove
Do the restaurants require reservations?5 answers
Do the restaurants require reservations? Or are they available for anyone during the time they are open?
2 years, 27 months ago
Michigan
Some of the restaurants do require reservations, but some do not and are open to walk-ins.
JeannieCC
Yes except for buffets
tgtg
Big disappointment, but yes and you keep up with this little piece of paper and then the serve you a basic menu of Luke warm low quality food! Smh
Darkone
Yes some do require reservations. We were advised to get all our reservations done the first day or we might not get one of the restaurants we wanted. That was good advise. Then we knew where and what time so we didn't have to think about it anymore
Beachlovingangel
There are over a dozen restaurants and only 3 of them require reservations. Brazilian, Japanese and Indian. All others no reservation required.
Toluca
beach5 answers
how far of a walk is the beach?
2 years, 27 months ago
lisa
It is a short walk down and the beach is a kilometer long. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
The beach extends across the compound and all lodging areas are within seconds of getting there.
EyassuTwo
The beach is only steps away from the resort depending on which building you are in. We stayed in villa 55 and it was like a few blocks through the complex and past a pool area to the beach. There are multiple points on entry to the beach also.
SDrayton
It depends on what building you are in. We were in 5015 and it was very close to the beach and pool
Beachlovingangel
1 minute! it is AWESOME!
Toluca
Is this resort gay-friendly?5 answers
2 years, 27 months ago
New York City
Please check with the resort directly for the most up-to-date information. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
I think so. We noticed a few gay couples and they seemed to be enjoying themselves and no one seemed to care. I think we we were all enjoying adult time!
Soakinupthesun
as its an adult only facility there is no bias on partners vs straight couples.
Stryker530
Yes!
Beachlovingangel
Yes! Absolutely! We my wife and I met a lot of Great people!
Toluca
Issues with the food!??5 answers
I have read that the food is so terrible it caused many people to get sick? has anyone else had this problem? we already booked so advice on what to do if this is true
2 years, 24 months ago
cchris2
We have not heard any cases, but if you would like to look at changing your reservation, please contact us at 1-800-915-2322. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists.
TimCC
I thought the food was great! We only had the buffet for breakfast, we ate at the restaurants for dinner and ordered room service a couple times and there was nothing we didn't like. I was at another resort 6 years ago and the food wasn't too good but royal suites I thought was very good! Especially the Italian and tapas restaurant. We just got back April 26
Tiffnmarty
Food was top-notch, it's the coconut milk based drinks that will lead to stomach issues if you have too many.
SaHickey
No! The food was good!! We didn't get sick at all! I guess maybe if you're really picky and hard to please you could consider it terrible but we thought it was good.
ExplorationStation
The food did not make us sick. There were some things I did not like but there was stuff I really liked and I am picky eater. I did not starve. People might have gotten sick because they drank the tap water or there could have been a bug going around. I loved this resort and I plan on going back.
CCinGeorgia
Question about the Beds!!5 answers
I have read the beds are extremely hard and uncomfortable, do they provide mattress toppers, etc?
2 years, 24 months ago
cchris2
We can certainly put in a request, please be advised requests are not guaranteed and they are based on availability at time of check in. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
The beds were pretty hard. Not to the point that we couldn't sleep on them. We didn't think to ask for mattress toppers but we did address this with the travelers club representative who said they will look into it.
Tiffnmarty
The beds were very hard. At least the one we had was. I like a firm bed, but I don't like waking up in the morning feeling like I slept on the floor. There were multiple pillow options, but I did not see an option for a bed topper.
aubs
They are extremely hard and inflexible. But I slept like a baby and my son said it helped his back
Beachlovingangel
Yes, Beds are somewhat hard but they do offer additional pillows and mattress top at no charge. Pillows are offered to your Like. Feathers, Memory and so on.
Toluca
Room Amenities5 answers
Are there hair dryers equipped int he room?
1 year, 23 months ago
United States
yes the rooms come equipped with hair dryers.
CCGreg
Yes there are dryers. Not the greatest quality but same as any other hotel
ExplorationStation
Yes, hair dryers were in the room. Also had irons and ironing boards for anybody wondering.
BecomingAWorldTraveler
Yes, you will find in the closet of the room in a bag.
Jovi
Yes there are hair dryers in the room.
CCinGeorgia
What is the smoking policy5 answers
Does the resort have smoking area and or sell cigarettes?
1 year, 22 months ago
Sophia
The resort will have designated smoking areas, smoking is generally not allowed in rooms, under covered areas, nor near the pools. As for cigarettes, they do usually sell them in the store, however this is subject to availability.
JeannieCC
They sell cigarettes and it is very smoker friendly
sunsandlove
You can smoke pretty much everywhere, I bought cigarettes at the airport Duty Free, not sure if they sell it on property.
IloveLucy629
There were plenty of people smoking outdoors. I do not know about the availability of smoking rooms, but they sell cigarettes in the supermarket in the resort.
LovinBeachLivin
There are smoking areas, no one really bothered anyone smoking. There are a couple stores imbetween the three resorts that sell just about anything you might need, including cigarettes.
Lovethesun89
Will the scheduled construction have any affect on amenities such as closing pools or bars??6 answers
1 year, 22 months ago
Alabama
Below is a current list of affected pools/restaurants.
POOLS
-The Behique pool along with the Pirate Ship Kid's swimming pool will be closed from August 1 through October 15, 2017. During this time, all guests will have access to the following swimming pools: UVA Swimming Pool (Grand Palladium Punta Cana Resort & Spa), Bavaro Swimming Pool (Grand Palladium Bavaro Suites Resort & Spa) & the Palace Swimming Pool & Adult Swimming Pool (Grand Palladium Palace Resort Spa & Casino).
FOOD & BEVERAGE
-Behique Buffet Restaurant (Grand Palladium Punta Cana Resort & Spa): Will be closed for renovations from August 1 through October 1, 2017.
-Sumptuori Restaurant (Grand Palladium Palace Resort Spa & Casino): Will be closed for renovations from August 1 through December 1, 2017.
-Hemingway Cocktail Bar (Grand Palladium Bavaro Suites Resort & Spa): Will be permanently closed on June 1 and will reopen on October 1, 2017 as a new Brazilian themed a la carte restaurant that will be called Rodizio.
-Beach Club (The Royal Suites Turquesa): This will be an exclusive new addition to The Royal Suites Turquesa. Construction will take place from July 1 through December 1, 2017.
JeannieCC
I was just there in June and did not note any construction.
prun
Only one bathroom was closed
Shift
At this time that entire hotel and casino are closed. It's due to open in December.
TLFoureman
Yes, as zentropia was closed, so you couldn't use the facilities that we're included in our package
Chrismac
One building was closed, for pool upgrades, however theirs so many pools to choose from , it did not affect us
Chrismac
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Contact our Customer Support team.
Room Information
TRS Turquesa Hotel - Adults-Only (The Royal Suites Turquesa) features 372 specious rooms surrounded by coconut trees, swaying palms, native flowers and lush tropical vegetation. Guests at The Royal Suites Turquesa Hotel will stay in newly-built rooms decorated with great attention to detail and with a sea view.
Stylish all-inclusive resort where you'll only mix and mingle with other fab adults like you.
Sitting under a palapa on the absolutely stunning Bavaro Beach. It's the major catch here.
Seven pools that only Royal Turquesa guests can sip and sun around.
Being spoiled with exclusive bars and a private beach where drinks are delivered to you. And, you won't need reservations at any of the restaurants.
Ordering up Royal Room Service - it's one of the best perks of the resorts VIP experience.
What We'd Change
The loungers at the pool can fill up, but you might just have to try another one of the seven pools or head to the beach. It's gorgeous along the shores.
Why You Should Go
You're a short 30 minutes from the airport - ahhh, a refreshing cocktail awaits you.
A small VIP resort with unlimited access to all the Palladium resorts on Bavaro Beach.
You get pampered with butler service all day long.
Head to Zentropia for detoxing at the gym and massages, facials and a Turkish bath afterwards.
Activities for all - catamarans, tennis and paddle courts, excursions to book and more.
Available Amenities
Tour Assistance
Car Rental Available
Beach
Volleyball
Casino ($)
Concierge Services
Conference Facilities ($)
Currency Exchange
Daily Maid Service
Dive Shop
Fitness/Exercise Room
Gift Shop
Jacuzzi
Kayaks
Lounge Chairs/Umbrellas
Nightly Entertainment
Scuba Certification ($)
Snorkeling
Swim-Up Bar(s)
Pool Bar
Tennis Court(s)
Windsurfing
Sailing
Fishing
Aerobics
24 Hour Front Desk
24 Hour All-Inclusive
Sauna
Poolside Bar
Steam Room
Parking
Archery
Basketball
Soccer
Ping Pong
Porter/Bellhop
Shopping
Catering
Massage ($)
Fax Machine ($)
Laundry Facilities
Beach Towels
Spa Services ($)
Wedding Services ($)
Dry Cleaning Services ($)
24 Hour Room Service
14 Bars/Lounges
Business Services ($)
Honeymoon Packages ($)
Aqua Aerobics
Watersports Center
Wireless Internet
Travel Agency
Freshwater Swimming Pool(s)
Banquet Facilities ($)
14 Restaurants
Nearby Excursions & Attractions
Beach
Coral Reef
Dive Shop(s)
Golf Course(s)
Horseback Riding
Jet Ski Rentals
Marina
Medical Facilities
Sailing
Scooter/Moped Rental
Scuba Diving
Windsurfing
Map of Local Area
The Dominican Republic continues to grow as a major tourist destination due to its beautiful beaches, rich culture, and abundance of available activities.
TRS Turquesa Hotel - Adults Only-All Inclusive
C/ El Cortecito, Playa Bavaro
+809 221 0719
Hotel Description
TRS Turquesa Hotel - Adults-Only (The Royal Suites Turquesa)
Wait until you dip your sandy toes onto the breathtakingly beautiful Bavaro Beach. It is probably one of the prettiest stretches of white sands you'll ever sink body and soul into. This tranquil resort is sans-kids, so you can read your entire beach-read book. Visit the spa multiple times. Dine as early or as late as you want. Refresh your suntan peacefully. As the tennis shoe proclaims, just do it. Live it up, adult vacay style.
DINING
Nosh at a variety of a la carte and buffet restaurants where you'll find flavors from around the world. French to Japanese to traditional Italian, and favs from home like pizza, burgers and plenty of chips and salsa. Plus, you get four a la carte restaurants exclusively for Royal Turquesa guests, as well as Royal Room Service, where you can eat cozily in your room. Make your reservations early for dinner so you don't miss out on all the tasty cuisines.
La Catedral at Grand Palladium Bavaro
Type: International Hours: Breakfast - daily, 7am-10am; Dinner - daily, 6:30pm-10pm Description: Buffet and local plates with show-cooking and theme
dinners. Air conditioned, with a smoking area.
El Behique Buffet at Grand Palladium Punta Cana
Type: International Hours: Breakfast - daily, 7am-10am; Lunch - daily, 1pm-3pm; Dinner -
daily, 6:30pm-10pm Description: Located at the pool Samana at Grand Palladium Punta Cana.
International buffet and local plates, show-cooking and theme dinners.
Air-conditioned, with smoking area.
Las Torres Buffet Restaurant at Grand Palladium Palace
Type: International Hours: Breakfast - daily, 7am-10am; Dinner - daily, 6:30pm-10pm Description: Serves international and local dishes, air-conditioned,
buffet, various theme nights.
El Arrecife Beach Buffet at Grand Palladium Bavaro Type: International Hours: Daily, 1pm-3pm Description: International menu.
El Bohio Beach Buffet at Grand Palladium Palace
Type: International Hours: Daily, 1pm-3pm Description: Located at the beach of Grand Palladium Palace.
International buffet and local plates, barbecue, salad bar, snacks and ice
cream.
Portofino
Type: Italian Hours: Daily, 6:30pm-10pm Description: Located at the beach of Grand Palladium Punta Cana. Offers
a la carte dining with specialties of Italian cuisine.
El Dorado
Type: Steakhouse Hours: Daily, 6:30pm-10pm Description: Located at the beach of Grand Palladium Punta Cana. Offers
a la carte dining with specialties of a fine Steakhouse.
La Lola
Type: Spanish Hours: Daily, 6:30pm-10pm Description: Spanish specialties. Hours
subject to change. Dress code: Men are required to wear smart dress shorts, long pants and proper
shirts at dinner; no tank tops or T-shirts.
Bamboo at Grand Palladium Bavaro
Type: Asian Hours: Daily, 6:30pm-10pm Description: Asian specialties. Dress code: Men are required to wear smart dress shorts, long pants and proper
shirts at dinner; no tank tops or T-shirts.
La Adelita
Type: Mexican Hours: Dinner, 6:30pm-10pm Description: Mexican specialties. Dress code: Men are required to wear smart dress shorts, long pants and proper
shirts; no tank tops or t-shirts.
Rodizio Restaurant at Grand Palladium Palace
Type: Brazilian Hours: Daily, 6:30pm-10pm Description: Air-conditioned, a la carte restaurant.
Sumptuori Restaurant at Grand Palladium Palace
Type: Japanese Hours: Daily, 6:30pm-10pm Description: Air-conditioned, a la carte restaurant.
Boghali
Type: Hindu Hours: Daily, 6:30pm-10pm Description: Hindu specialties. Dress code: Men are required to wear smart dress shorts, long pants and proper
shirts; no tank tops or T-shirts.
Kusko Type: Japanese Hours: Dinner, 6:30pm-10pm Description: A blend of Japanese and Peruvian culture. For the exclusive use of guest staying at TRS Turquesa Hotel (Adults only)
Helios Type: International Hours: Breakfast, 7am-10am; Lunch, 12:30pm-3pm; Dinner, 6:30pm-10pm Description: Inspired by the famous beach clubs of Ibiza. For the exclusive use of guest staying at TRS Turquesa Hotel (Adults only)
Capricho Type: International Hours: Breakfast, 7am-11am; Lunch, 1pm-3pm; Dinner, 6:30pm-10pm Description: A la carte dishes, buffets and show cooking. For the exclusive use of guest staying at TRS Turquesa Hotel (Adults only)
La Boheme Type: French Hours: Dinner, 6:30pm-10pm Description: Inspired by the romantic French brasseries. For the exclusive use of guest staying at TRS Turquesa Hotel (Adults only)
All hours are subject to change.
BARS/NIGHTLIFE
Four tranquil kid-free bars are at your cocktail service. When you're ready to venture throughout the resort, you can sip and sample cocktails, wines, beers and mocktails (if that's your thing) at 19 other bars throughout the resort. Yeah, 19.
Mahogany Lobby Bar at Grand Palladium Bavaro
Hotel lobby bar. Daily, 9am-1am.
Guayacan Lobby Bar at Grand Palladium Palace
Lobby bar. Daily 9am-1am.
Macao Lobby Bar at Grand Palladium Punta Cana
Lobby bar. Daily 9am-1am.
Boca Chica Pool Bar at Grand Palladium Bavaro
Swim-up pool bar. Daily, 10am-7pm.
Saona Pool Bar at Grand Palladium Punta Cana
Swim-up pool bar. Daily, 10am-11pm; swim up bar 10am-6pm.
Samana Pool Bar at Grand Palladium Punta Cana
Swim-up pool bar. Daily, 10am-7pm; swim-up bar 10am-6pm.
Barahona Pool Bar at Grand Palladium Palace
Swim-up pool bar. Daily, 10am-7pm; swim-up bar 10am-6pm.
Bavaro Amphitheatre Bar
Drinks and entertainment. Daily 9pm-11pm.
Punta Cana Amphitheatre Bar
Drinks and entertainment. Daily 9pm-11pm.
Cocktail Bar
Daily 5pm-midnight.
Sunset Boulevard Disco
For ages 18 and older. Daily, 11:15pm-2am
Sports Bar
Offers a snack menu, salad bar and ice cream. Open 24 hours.
Casino
For ages 18 and older. Daily, 10am-3am
BEACHES AND POOLS
Bavaro Beach has serious bragging rights, and rightfully so since this impressive slice of white, shimmering sands and smooth, blue waters is Punta Cana's treasure trove. And especially for you, you get a private beach with bar service and seven exclusive pools to work on your tan lines.
SPORTS/ACTIVITIES
Water
Catamaran
Windsurfing
Kayaks
Aqua gym
Water polo
Available for an additional charge:
Banana boats
Parasailing
High seas fishing
Diving courses
Glass bottom boat
Diving
Snorkeling
Speedboat tours
Windsurf or Catamaran courses
Land
Fully-equipped gym
Mini golf
Table tennis
Archery
BB Guns
Darts
Billiards
Soccer
Football
Badminton
Tennis courts
Paddle courts
Petanque courts
Available for an additional charge:
Golf
INTERNET
Guests enjoy free Wi-Fi access throughout the resort and in the suites.
SPA SERVICES
The resort complex offers one of the newest and most complete spas and health
clubs in Punta Cana. The Renova Spa is located in the Grand Palladium Palace.
Fees apply.
WEDDING/HONEYMOON
The resort offers wedding and honeymoon packages to guests. Fees apply. Contact
the resort directly for details.
CHILD SERVICES
This is an adult-only resort.
ADDITIONAL INFORMATION
Location
TRS Turquesa Hotel - Adults-Only (The Royal Suites Turquesa) is located on the Playa de Bavaro, 12.5
miles from Punta Cana Airport (PUJ).
Beach Club Guests staying at TRS Turquesa Hotel have exclusive access to the new beach club and all restaurants and bars of the complex.
Check In/Check Out
Check-in: 2pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not
included in your hotel reservation.
Spring Break/Youth Policy
Policy for Spring Breakers or Student Groups: Palladium Hotel Group does not accept these type of groups at any time of the year, regardless of their age and whether or not they are escorted. At Palladium Hotel Group we reserve the right to withhold admission should any of these groups make a reservation and come to stay at one of the resorts. Official photo ID and full stay deposit will be required at check-in if it is obvious that the group is made up of students traveling together. Guests will be removed from property in the case of any disturbance or complaint from other guests or hotel staff.
Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and
Costa Rica may put limits on the use of motorized water sports and loud
music.
All hours, fees, amenities, information and services are subject to change
without notice.
