Ocean Blue & Sand Beach Resort

We had a multi-generational party of nine with 3 rooms. We had a blast. We took the catamaran out almost daily. Mike's coffee shop was a great place. We all went after most meals and the baristas usually knew our orders before we told them. Great staff! I just wish the buffet had air conditioning. It was really hot down there when we were there.

To begin with it was impossible to reach Cheap Caribbean. Numerous times I waited on the phone for over 2 hours and my call was not answered. When I arrived to Ocean Blue I was told we had a "butler" that we never saw at the front desk of our building. The toilet in our room kept backing up and when it was finally fixed the mess the maintenance man left was not cleaned up. Our room was on the third floor and had no elevator. Each day we had to attempt to walk down wet steps . I fell on the wet steps and management did not seem to car. We were supposed to have a " Privilege Room" and our mini bar would be restocked daily. It was never restocked. Restaurant staff were very professional and attentive. Courtesy Shuttles were few and far between . We booked an excursion and were told by the AM STAR Representative that we would not be charged a fee for using a credit card , but we were still charged the fee. To end our trip I had to call 3 times to have our " butler" bring our bags to the front desk.

Great, very well maintained resort. Very attractive layout. Wildlife (birds and fish) in ponds areas. Excellent food dinner choices with 6 especially restaurants included. Friendly and welcoming staff. This was a 3 generation family vacation, all had a great time. We definitely plan to return.

Cons: Shuttle Service does not come often enough. Waiting a long time. Buffet should open @ 6am for people that have early pick times for excursions. That’s it for the cons. We were actually here July 13-17 for my 50th. I keep seeing people complain about the seaweed but that’s not the resorts fault. Seaweed was everywhere we went. Even on one of the most beautiful beaches we went to, so that is not a complaint from me. I love the fact that all of the restaurants were centralized up front. We loved every restaurant we ate at. Never a long wait. Only needed a reservation for the Hibachi. Rooms were a decent size and beds were comfortable. We must have had an upgraded room because it looked nothing like the website. That was a plus. The grounds were well kept. Nice and clean. We felt safe. We did a lot of excursions do didn’t really enjoy the entertainment on the resort itself but what we did experience was good. Pools are large enough that your not on top of people. My family enjoyed bringing in my 50th here at the Ocean Blue & Sands and would definitely come back here. We stayed in building 5 and our concierge Mary was the best. Our Amstar host Carlos was the best too. Both were very helpful. Overall experience was great. We booked through cheap Caribbean.com and will book again with them. Don’t listen to the negative news about Punta Cana. The drinks and food is safe to eat and drink. Your vacation is what you put into it.