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Occidental Punta Cana - All-Inclusive

Dominican Republic - Punta Cana

Our Rating

5 Nights with Air from $889 All-Inclusive
Info Customer Reviews Questions & Answers

Dreamtastic turquoise water. Palm-dotted, sugar-white sand. Spanish-style architecture. Swooning yet? Thought so. The Oc ... More

Customer Rating 154 Reviews
Value
 
3.5
Service
 
3.2
Beaches & Pools
 
4.1
Dining Options
 
3.1
Room Comfort
 
3.1
3.3 out of 5
"We have been to Occidental Punta Cana 6 times now--we enjoy it so much we keep coming back! We have brought our adult children 3 times, came by ourselves twice and this time we came with another couple..." – soundbeach
101 out of 185 (55%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.5
Service
 
3.2
Beaches & Pools
 
4.1
Dining Options
 
3.1
Room Comfort
 
3.1
3.3 out of 5
"We have been to Occidental Punta Cana 6 times now--we enjoy it so much we keep coming back! We have brought our adult children 3 times, came by ourselves twice and this time we came with another couple..." – soundbeach
101 out of 185 (55%) customers would recommend this product to a friend.
Our view. bathtub bar fridge was a joke Excellent Caprese First view of pool exiting lobby Hotel Beach 1st morning View overlooking the main pool Night entertainment Reef Explorer Excursion Room The Royal Club Beach Bath was gross water pouring from our ceiling Room View View from room 26223
All Customer Reviews
1-4 of 154 reviews. Sort by
August 3, 2019
Mixed feelings!

Good stuff: The beach is nice, well maintained, clean. Plenty of pool options from baby to adult ages. Due to my disability I got a room upgrade in a better location with patio, directly by the beach with jacuzzi tub- thank you occidental punta cana for your understanding and consideration! Food was good, plenty of choices, no limits on restaurant reservations as long you book them soon enough in advance (2 reservations per room per day so you can practically book 4 dinners/4 days in 2 separate trips to costumer service desk in 2 days). My family loved their "snack area" with fresh made stone oven pizza. Housekeepers ware very nice and accommodated my every request (extra clinex, extra water bottles, no fumigation due to my alergies, extra towels- I needed all those due to my disability condition and they accommodate it all)... Entertainment was not too bad (circus, dancers, some funny comedy program, kids program, foam party at beach, etc). I think for my teen there was not much stuff that got her attention but for adult entertainment it was not too bad. Grounds and garden ware upkeept meticulously, no waste, no unsightly stuff, just beautiful and clean. Bad stuff: Beach is not very shallow so it is not excellent for small kids to go alone in the water, especially after rain storms when waves are bigger and stronger (I was there end of July when the rainy season starts. I did get in 8 days about 3 rain storms on 2 separate days, where one of the storms produced huge waves where majority of adults did not bother going into water at all post the storm). There are sales people at the beach. If you like to relax you have to go back, away from the first few rows of chairs from the water. If you are in the first rows they walk entire day up and down, randomly yelling as they pass by. They do not walk up to people to make you purchase anything, they just walk up and down the beach and make noise, making people aware they are there. I wish those guys ware limited to half hour in the morning, half hour after lunch, half hour in the evening before dinner, but not walking all the time up and down making noise. I was questioning cleanliness of pools since there was a lot of stuff swimming in particular areas of the pool (sunscreen oils, cups, palm debris, etc). I reported it to the costumer service and next day it was still there, so they did not do much about it or it gets accumulated every day where the staff does not care much to clean it out frequently. The only swim up bar at the main pool is ridiculous. There is no line at it, and there ware only 2 bartenders for all the people. The bartenders seemed to be biased towards the Spanish speaking people, laughing with them, joking around, serving up to them, while we others could stand indefinitely by the bar waiting for our turn. In 2 days I went there only one time and had to yell at the bar tenders after I was standing there for 6-7 minutes, they served about 8-9 people ahead of me, once the bartender started talking to a woman next to me that just walked up to the bar but still kept ignoring me after I stood there for 6-7 minutes and 2 other guys that waited there even longer than I am, I started yelling at the bartender. In my opinion they either need more bartenders at that swim up bar so they can pay more attention to order of people walking up to the bar, or they need to have a line formed and dont serve random people at the bar, but rather serve only people in the line. I reported that issue to costumer service too but after that incident I never bothered to use that walk up bar again, since in my perception it seemed that they rather give preferential treatment to the people speaking Spanish that "camp" out at the bar whole day long not leaving it, being drunk, having fun with bartenders. My upgraded room had leaking toilet, was reported to housekeeping and they cleaned it immediately. Not sure if maintenance was there after that in the room but I went to beach so did not bother to follow up on it. The toilet kept leaking throughout the stay, but it was not too bad, so I did not bother wasting my time on reporting it every single day. After hausekeeping in my room, it was cleaned every day so again it was not a huge deal. Overall: It is a beautiful resort. Food is not bad with plenty of choices. There are several bars so the swimup pool bar is not the only option due to my bad experience at that particular bar. Beach is beautiful but rather suited for adults and good swimmers not excellent for small kids especially during rainy season. Pools are awesome due to variety of them, except again one area in the main pool seems to be "garbage" collection area and staff is not doing much about it. Still there are other smaller pools which are clean and not overcrowded. Sales people should knock it little off and give people some peaceful, quiet time, not randomly yelling around the beach. I am very objective, realistic, and detail oriented :) maybe some people would not pay attention to all of it, but I do. Still even me being picky, I think the resort and service is definitely good. Considering the amount of people going through such resorts, I think they still do a good job and my issues maybe would not bother other people at all.

Mixed feelings! Mixed feelings!
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Overall Rating: 4
Value
 
5.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Chicago Area
Age: 35-44
Travel: 1-2 trips/year

May 24, 2019
Great time!

Occidental Punta Cana was Absolutley amazing! The beach was beautiful! And the pools were nice. Room was clean and comfortable. Saw a couple bugs tho. Also check out time was 12-00pm and at 1045am they cut our power to the room.. which i wasn’t to happy about but overall it was amazing. Some staff were a little rude and didn’t help. Others were amazing and sweet and friendly. Food was eh. Best place was probably the taco place or the snack place above the pool. Overall my stay was amazing. Everything went smoothly i had no problems whatsoever minus the power going off at 1045.. i researched for months on a resort to stay at and this place was def an amazing pick! I would most def return to Occidental Punta Cana !


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Overall Rating: 4
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Philadelphia
Age: 25-34
Travel: 1-2 trips/year

May 3, 2019
BLAH

I seriously don’t ever write reviews but this deserved one and not in a good way. After a long and complicated red eye flight, from the moment we got there, the front desk staff was rude and unorganized. We arrived before check in time but we were checked in and were given our room numbers written on the hotel map beforehand when we received our wristbands. We were told to return at 3pm for our room keys because our rooms weren’t ready which we understood given the fact that we had gotten there at 12:30pm. We had lunch and booked our excursions (the excursions rep was very helpful, I wish I would’ve gotten his name) When we went back to front desk to get our room keys at 3pm, we suddenly were in separate rooms when we specifically requested rooms next to each other and double beds in each. The front desk person that assisted us, Bladimir, gave us the biggest run around as to why the rooms that were originally assigned weren’t available. It was lie after lie. We asked to speak to a manager on several occasions and they were never able to present us. We finally gave in and headed to our rooms only to realize that one of the rooms had a king size bed and not double beds like I had requested. I understand if this were a last minute request but this trip had been booked since November and it’s April. You would think they’d have more than enough time to think ahead to accommodate us. Throughout the rest of the stay the food was mediocre at best. As a Dominican myself, I can say it was certainly not the best food. The only thing I appreciated was the fresh fruit at the buffet every day. We had to leave the hotel for dinner on two occasions because we were so sick of the food. (Literally). Thank goodness for the excursions that we decided to go on because otherwise the trip would’ve been that much worse. One of our two rooms had 3 occupants and somehow only 2 towels were always placed in the room for the first 3 nights by housekeeping even when asked for 3. My friend spent almost two hours to get an extra towel. I don’t know what they have phones in the room for because front desk never answers. To top it all off, Wi-Fi wasn’t free and very expensive for it to work so poorly. We booked a massage on the beach on our last day there and the masseuses were late! We had to extend our check out which only allowed us to stay in one of the two rooms and we were also charged $10 per hour after such a terrible experience that morning and throughout the trip. Apparently the spa and hotel don’t have anything to do with one another which makes no sense. It was very frustrating to save up and wait on this trip for 5-6 months and for it to be this mediocre. My friends and I are honestly satisfied with very little but the rudeness and unwillingness of the staff drove us over the edge every day. Overall, my friends and I made the best out of the situation and simply enjoyed the beach, pool, and sun. The resort grounds were pretty nice and updated and some staff members tried to be as helpful as they could but the hierarchy and miscommunication of staff was very evident. Next time I’ll spend my hard earned money at Bavaro Palace Deluxe where I know I’ll get the service my friends and I deserve.


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Overall Rating: 3
Value
 
2.0
Service
 
1.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
4.0
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From: New York
Age: 25-34
Travel: 1-2 trips/year

March 2, 2019
Great Value for the Money

Nice resort. Beautiful beach. Grounds are well kept. Food quality is fair to good. Steakhouse was our favorite. This was our second consecutive year for the resort. We really enjoyed it each year. Hard working staff. Beautiful location.


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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Michigan
Age: 55-64
Travel: 1-2 trips/year

Room Information

Occidental Punta Cana boasts 860 spacious rooms and suites. The luxurious accommodations each have a terrace or balcony from which to enjoy fantastic views of the tropical gardens and the beautiful beaches of Bavaro.

Room Details

Superior
Hotel/Studio Unit Details

Superior Ocean Front
Hotel/Studio Unit Details

Junior Suite Ocean Front
Hotel/Studio Unit Details

Superior Royal Level
Hotel/Studio Unit Details

Suite Royal Level
Hotel/Studio Unit Details

What's to Love

It's all-inclusive, all-aahmazing and sits on the famous Bavaro Beach.

Each room has a terrace or a balcony that overlooks gardens or turquoise waves.

The Spanish-style architecture that's a stylish backdrop for beach lovers who are living large.

Being refreshed under the waterfalls in the pools - they'll be hard to leave.

 

What We'd Change

With so many families having fun, there's definitely not a lot of peace and quiet. But who wants a snoozefest while partying in the Caribbean?

 

Why You Should Go

It's just a swift 20 minutes from the airport. You'll be Dominican dreaming in no time.

The Barcelo Bavaro golf course is just a 15-minute drive. Your fairway is not far away.

Jet ski rentals, snorkeling & kayaking are a few splashy alternatives to beachside chillaxing.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Banquet Facilities
  • Beach
  • Beach Bar
  • Volleyball
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Dive Shop
  • Fitness/Exercise Room
  • Gift Shop
  • Snorkeling
  • Swim-Up Bar(s)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Safe Deposit Box
  • Water Polo
  • Ping Pong
  • Scuba Lessons
  • Darts
  • Porter/Bellhop
  • Shopping
  • Multilingual Staff
  • Elevators
  • 10 Bars/Lounges
  • 11 Restaurants
  • Conference Facilities ($)
  • Beach Towels
  • Wedding Services ($)
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Wireless Internet Access ($)
  • Roll-Away Bed (on request) ($)
  • Tennis Court(s) ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Casino(s)
  • Dive Shop(s)
  • Golf Course(s)
  • Grocery Store(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Kayaking
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Sailing
  • Scuba Diving
  • Snorkeling
  • Tennis Courts
  • Water-Skiing
  • Watersports Rentals
  • Windsurfing

Map of Local Area

The Dominican Republic continues to grow as a major tourist destination due to its beautiful beaches, rich culture, and abundance of available activities.

Occidental Punta Cana - All-Inclusive

125 Calle Friusa Arena Verde, 1809 Bavaro

+809 221 8787

Hotel Description

Occidental Punta Cana: All-Inclusive. All-Family. All-Beachastic.

Dreamtastic turquoise water. Palm-dotted, sugar-white sand. Spanish-style architecture. Swooning yet? Thought so. The Occidental has it all and it's all for you and your brood: unlimited grub and drinks. Lagoon-style pools where you can bronze and booze snooze. Water sports for your complete and utter splashification. There's so much. The fun here just keeps rolling in, wave after wave.

DINING

Take your taste buds on a global journey with stops in Mexico, Italy and even Asia. You can also sink your chops into delish favs like steak and pizza. If you get inspired, there's a fancy schmancy place for fine dining. Beach appetit.

El Alcazar Buffet
Type:
Buffet
Hours: Breakfast - daily, 6:30am-10:30am; Lunch - daily, 12pm-3pm; Dinner - daily, 6:30pm-10:30pm
Description: Buffet restaurant serving a variety of international specialties.

Las Reses
Type: Steakhouse
Hours: Daily, 6:30pm-11pm
Description: a la carte restaurant serving steakhouse specials. Reservations are required.
Dress code: Men are requested to wear long pants and shirts with sleeves.

La Hacienda
Type: Mexican
Hours: Daily, 6:30pm-11pm
Description: Serving authentic Mexican dishes served in a colorful, traditional South-of-the-border setting. Reservations are required.
Dress code: Men are requested to wear long pants and shirts with sleeves.

Via Veneto
Type: Italian
Hours: Daily, 6:30pm-11pm
Description: A formal, fine dining venue which specializes in exquisite Italian cookery. Reservations are required.
Dress code: Men are requested to wear long pants and shirts with sleeves.

D'Oriental
Type: Asian
Hours: Daily, 6:30pm-11pm
Description: Asian menu featuring vegetarian selections, seafood, pork and duck, served in a refined, quiet atmosphere. Reservations are required.
Dress code: Men are requested to wear long pants and shirts with sleeves.

Caracolas
Type: Seafood
Hours: Dinner, Monday-Sunday - 6pm-9:30pm
Description: Enjoy delicious fish and seafood. Reservations are required.
Dress Code: Casual Elegant. Men are requested to wear long pants and shirts with sleeves.

La Taqueria
Type: Mexican
Hours: Dinner, daily - 6:30pm-12am
Description: Enjoy the fusions of flavors that characterize Mexican cuisine.
Dress Code: Casual

Las Canas
Type: Snack bar
Hours: Daily, 10:30am-6pm
Description: Serving snack bar favorites, like burgers, hot dogs, cool drinks and cocktails, at a convenient poolside location.

La Fontana Pizzeria
Type: Pizza
Hours: Daily, 6:30pm-6am
Description: Delight in authentic Italian pizza from a wood-fired oven in an informal ambiance.
Dress Code: Casual

Royal Level Restaurant
Type: Fine dining
Hours: Hours vary
Description: a la carte restaurant exclusively available to Royal Level Guests.

All hours are subject to change.



BARS/NIGHTLIFE

There's the Royal Level for Royal Level guests only and after sunset, there's live, nightly entertainment in the open-air amphitheater. The on-site orchestra, gets going three days a week. Time to put on your party flip flops.

Beach Club
Bar serving poolside lunch and snacks. Daily, 9am-6pm.

Las Canas Snack Bar
Fast food. Daily 11am-6pm.

The Lobby Bar
Cocktails. Daily, 9am-1pmt.

Cayena Bar
Cocktails. Daily, 6pm-11pm.

Palmera Bar
Cocktails. Daily, 11am-6pm.

Mangu Nightclub
Free entrance. Daily, 11pm-2am.

Beach Bar Arena
Available for Royal Level guests only.

Night Life
After a glorious sunset, the resort showcases live, nightly entertainment in the open-air amphitheater. Several times a week, the resort's exclusive orchestra, performs live music for audiences of all ages. The hotel also offers merengue dance classes.



BEACHES AND POOLS

Come on down and chillax on the most celebrated beach in the country, Bavaro Beach - it's lined with coconut palms that sway over thatched-roof palapas. Sound delicious? Three dazzling, lagoon-style pools also await your presence. And one is for kiddos only. Dive in.

SPORTS/ACTIVITIES

Water

  • Diving clinics
  • Volleyball in the pool
  • Kayaking
  • Sailing
  • Windsurfing
  • Water polo
  • Snorkeling
  • Aqua aerobics

Land

  • Fitness center
  • Tennis
  • Beach volleyball
  • Table tennis
  • Aerobics
  • Archery and shooting

Golf
The golf course at Barcelo Bavaro is a 15-minute drive from Occidental Punta Cana.



INTERNET

Occidental Punta Cana offers Wi-Fi or internet access in most rooms.

SPA SERVICES

The spa offers many services including massages for an additional charge.

WEDDING/HONEYMOON

Wedding Services
Celebrate the love of a lifetime at Occidental Punta Cana. With a breathtaking location in Bavaro, lavish all-inclusive amenities and highly-personalized service, this is the perfect place for a picturesque wedding. Occidental Punta Cana offers distinct locations, including a magnificent palm-lined beach and tranquil garden. The hotel's wedding planner dazzles couples by designing weddings that know no boundaries with customizations like horse-drawn carriages, salsa bands and photography. Contact the hotel directly.

Honeymoon Bonus
Your honeymoon is a celebration of your new life together... Why not accent the occasion with Occidental Punta Cana's honeymoon packages? Delightful amenity packages are available; please contact the hotel for details.



CHILD CARE

The resort offers one kids' pool and a kids' club with supervised activities for children ages 4-12. Plus, kids can enjoy a mini disco every night at the the theater from 8:30 to 9pm.

ADDITIONAL INFORMATION

Location
Occidental Punta Cana - All-Inclusive is located 20 min from the airport on the eastern coast of the Dominican Republic, in the center of the famous Playa Bavaro area.

Check In/Check Out
Check-in: 3pm. Check-out: 11am.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Spring Break/Youth Policy
Individual student bookings are accepted. The minimum age requirement for check-in is 18 years of age. No more than the maximum occupancy per room is allowed. A refundable deposit of $200 per person (cash or credit card) is required upon check-in at the resort. Group student bookings must be requested through the Groups Department. These groups require a chaperone in addition to the refundable deposit.

Renovations
Recent renovations at the resort include in-room improvements in the following areas:

  • 32-inch flat-panel LCD TV with satellite channels
  • Energy-efficient and eco-friendly air conditioning system
  • Ceiling fans
  • Bed coverings, pillows, mattresses and frames
  • In-room, refrigerated mini bar
  • Curtains
  • Fresh paint
  • Additional light fixtures in the bathroom
  • Updated bathroom faucets and accessories
  • Cedar-lined closets
  • In-room irons/ironing boards
  • In-room coffeemaker and accessories
  • Sliding door hardware with new locks



All hours, fees, amenities, information and services are subject to change without notice.
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6 days, 5 nights
Travel Dates 10/14 - 12/20
Starting at $889 was $1379
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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8 days, 7 nights
Travel Dates 1/4 - 4/12
Starting at $1769 was $1869
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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