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Be Live Collection Punta Cana Adults Only

Dominican Republic - Punta Cana

Our Rating

4 Nights with Air from $549 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
3.6
Service
 
3.3
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
3.4
3.4 out of 5
"Be live vip adults only was my best resort allinclusive to date the vip section was fantastic the food in the buffet was great had lots of variation the drinks was also adequate you can sit on the beac..." – Mrfete51
16 out of 29 (55%) customers would recommend this product to a friend.
Bird hanging out by the pool Heaven on earth
All Customer Reviews
1-4 of 26 reviews. Sort by
July 11, 2019
Horrible Experience

Property: Be Live Collection Punta Cana Issue 1: Check-in Upon check-in we were told to just drop our bags off in the lobby. When we requested that our bags stay with us, we were told that their policy is to take our bags to our room. We were then taken to a separate resort area to talk with our butler who we never saw again for the rest of the week (even though he promised we could find him for anything we need). After sitting in the “lounge” for over an hour we received our room and when we entered the room our luggage was not there. We went down to the lobby to retrieve our own luggage after another hour and brought it back up to our room. Issue 2: Request for room upgrade upon arrival on-site Day 1 - I talked to the hotel staff and was told to come back the next day between 8am and 11am. Day 2 - I did come back at 9am and was told to come back in the afternoon between 3pm and 5pm. I went back at 4pm and was told that the check-in closed and needed to come back the next morning. Day 3 - I went back the next morning at 9am and was told to come back between 3pm and 5pm on the same day. At this point, I had enough and went to talk to the Cheap Caribbean representative. He ensured he would follow up with staff and elevate the upgrade to his supervisor, of which we never received a single communication from any individual or representative. Issue 3: Pools close at 7pm What resort in the Caribbean or the world closes all pools at 7pm each night. It is not even dark at 7pm and is a ridiculous policy to say the least. Issue 4: Hotel Staff So far, I have only seen two hotel property staff actual smile and acknowledge that we are guests at the resort. The bartenders are incredibly rude and need serious training on customer service skills, drink making, and just general communication skills. Issue 5: Making Dinner Reservations Making dinner reservations was the most complicated experience that we have experienced when coming to a resort. Step 1: You must make reservations between 9am and 11am the day of (only) for a restaurant that you would like a reservation for. Step 2: You must return after 3pm on that same day to get your reservation ticket. Step 3: If you lose your ticket, you are not allowed to print another one and your reservation is somehow lost. Seriously, what point of sale reservation system requires you to return after a certain time to claim your reservation. Issue 6: The Food The buffets were mediocre at best and the service was horrendous. The best case scenario was that you were served water after you were almost done eating and on multiple occasions we received our ordered drinks after we were done eating, which we would have to take to go. In addition, we got sick off of the food twice. Issue 7: Re-stocking our own mini bar and in-room amenities After the first day, our mini-bar (refrigerator) was never restocked. We had to go to the lounge to get our own water and pop to place in our fridge each day. Additionally, we had to replace our own toiletries by going to a public restroom by the pool and taking items from that (which for some reason was always highly stocked) and putting them in our own room. Issue 8: Photos of Resort Online Someone needs to update the photos that were taken and published online. I am assuming that the photos were posted when the resort was brand new or went through a refresh. Not a single photo online matched that of what the resort actually looks like. The pools needed to be cleaned and appeared that the filters weren’t working. The landscaping was not kept up and the side pools for wildlife looked like swamp.

Horrible Experience
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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: Bay City, MI
Age: 35-44
Travel: 1-2 trips/year

June 23, 2019
So much fun

We stayed on the adult side of this resort. Our butler Fednon was the best. He took care of everything we asked for. Only thing that was not perfect was a very musty odor in our room from the humidity. However when we mentioned it they would use a air freshener and did change the a/c filter. Was better but not great. Food at the buffet was awesome and we had a dinner on the beach that was fantastic. The only restaurant we did not like was the steak house and the burger place. Would recommend this resort if you are looking to hang out and relax.


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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Pelham, NH
Age: 45-54
Travel: 1-2 trips/year

June 16, 2019
Fantastic

I want to begin by cautioning readers to be suspicious of the negative comments that are presented about a hotel and get your own experience. My wife and I travel to DR 2 to 3 times per year over the past ten years, and we were skeptical about going to Be Live because of its stunning 54% rating on CheapCaribbean. However, we were traveling with 11 adults, and we needed reasonably priced accommodations. At this time, I speak for the 11 adults that came with my wife and me. We booked six adult only swim up rooms to meet our needs. The check-in area was relaxing, clean, and filled with eatables and a bar/bartender that made the wait endurable. The check-in process was quick and painless as they had our rooms ready before check-in time. Each room was comfortable and beautifully decorated in a contemporary style. The private swim-up pool was clean, well maintained, and connected to several rooms in the area. The maid service was prompted and appropriate as they were in twice a day (cleaning, turn-down, restocking, and towels). Being in the adult side gave us access to the entire resort, including VIP. The grounds, Spa, pools, and beach, were all well kept and beautifully maintained. The service was top choice as the wait staff, butler, bartenders, groundskeepers, security, and the like were curious, respectful, friendly, and went out of their way to accommodate us. While the facility appears small, there is plenty to do (i.e., daytime activities, nightly live entertainment, casino, disco, Spa, and plenty of shopping). There is even a local shopping area at walking distance from the resort. They have various vendors offering excursions, which provides choice and helps with getting the best deal. They offer an optional vacation club presentation, but the vendors do not insist that you attend. Dining options were difficult to accommodate because our party was large, but the selections in the buffet were varied and delicious. The gym was fully equipped, and the Spa had all the necessary accommodations (hot/cold tub, sauna, massage pool, etc.).Our travel package came with a free $200 credit per room, which gave us two excellent massages and a facial. While we love our stay (and my wife and I will return), there is not a vacation without a flaw. On two occasions, one of our six rooms did not have sufficient hot water; however, the staff immediately took care of it. Also, the rooms were somewhat cold even after turning down the air, but they gave us additional covers. Finally, there was some confusion about a reservation to an a la carte restaurant, but the manager made every effort to resolve. My next comment is not a complaint but something to be aware of: room service has a service charge, and two of a la carte restaurants charge for specific items on the menu. Overall this resort is an exceptional value. My wife and I will be back (by our selves), so we can try the a la carte restaurants. Thank you Be Live Staff and management for making our family vacation a joyous and memorable experience.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Blandon PA
Age: 45-54
Travel: 3-6 trips/year

June 5, 2019
bad choice

at check in the staff was very viid about their assents ,how to ck you in. Right from the first our room was not ready. Our toilet would not stop runnibg abd the airconditioner we could not get it regulated and the jusique would not fill up.. THE VERY FIRST NIGHT WE WERE UP TILL 12PM AND THEY STILL DID NOT HAVE THE PROBLEM FIXED. Getting to the restaurants with reservations, forget that.... we had a very hard time getting reservations and when we finally did all but the lobster resturant were not worth going to.. We were finally mover to another room. the air and the jusique still did not work but the toilet did work and the hassle of trying to get any thing done was not wort it. The bach was dirty from sea weed and not clear. Drinks were very bad! THE ONLY GOOD PART OF THE TRIP WAS CHEAP CARAIBINE SERVICES WERE VERY GOOD.


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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: LUTZ FL.
Age: Over 65
Travel: 3-6 trips/year

Room Information

Enjoy the ultimate, adults-only service with a personalized check-in experience and fabulous VIP lounge. The brand new in 2018, suites at Be Live Collections Adults-Only will instantly transport you to a state of true beach bliss!

Room Details

Junior Suite
Hotel/Studio Unit Details

Master Junior Suite Sea View
Hotel/Studio Unit Details

Master Suite
Hotel/Studio Unit Details

Master Junior Suite Swim Out
Hotel/Studio Unit Details

Master Suite Sea View
Hotel/Studio Unit Details

Master Junior Suite Beach Walk
Hotel/Studio Unit Details

What's to Love

The beach is just stunning, we could spend all day just lounging there.
There are so many fun activities to take part in, experience them all!
 

What We'd Change

Most of the restaurants are on the family friendly side of the resort, but when it comes to good food, we're happy to venture over.
 

Why You Should Go

The wide beaches provide endless space for relaxing.
The spa is the perfect place to achieve total tranquility.

Available Amenities

  • Beach
  • Casino ($)
  • Concierge Services
  • Continental Breakfast
  • Laundry Services ($)
  • Scuba Diving ($)
  • Aerobics
  • Parking
  • Basketball
  • Game Room
  • Billiards
  • 3 Bars/Lounges
  • Nightclub
  • Massage/Spa Treatments ($)
  • Wedding Services ($)
  • 24 Hour Room Service
  • Pillow Menu
  • Aqua Aerobics
  • Beach Volleyball
  • Wireless Internet
  • Fitness Center
  • Butler & Bell Staff
  • Beauty Salon ($)
  • Swim-Up Bar
  • Car Rental Available ($)
  • Dive Shop ($)
  • Gift Shop ($)
  • Business Center
  • Conference Facilities


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Beauty Salon
  • Casino(s)
  • Dining
  • Dive Shop(s)
  • Fitness Center
  • Nightlife
  • Scuba Diving
  • Snorkeling
  • Spa(s)/ Wellness Center(s)

Map of Local Area

The Dominican Republic continues to grow as a major tourist destination due to its beautiful beaches, rich culture, and abundance of available activities.

Be Live Collection Punta Cana Adults Only

Cabeza de Toro La Altagracia, PO Box 68, postal code 23000

+809 686 9898

Hotel Description

Be Live Collection Adults Only Punta Cana

Exclusive adults-only resort, located on the East coast of Punta Cana, on the picturesque, white sand beaches! Get ready for the most magical adult getaway you've ever been on.
The stunning Be Live Collection adults-only Punta Cana is the perfect couples or friends getaway. Enjoy views of the lagoon, set on a stretch of beach, protected by a coral reef. You're going to just melt in to the luxurious amenities and everything else this resort has to offer.

DINING

Marketplace Buffet Restaurant
Type: International Buffet
Hours: Breakfast, 6:30am-10am; Lunch, 12:30pm-3:30pm; Dinner, 6pm-10pm
Description: Serving delicious, international offerings, buffet style.

Access to 11 restaurants at nearby Be Live Collection Punta Cana.

Akeru
Type: Asian
Hours: Days vary, 6pm-10pm
Description: A la carte restaurant featuring teppanyaki-style cooking.
Dress code: Men are requested to wear long pants and shirts with sleeves. Reservations are required.

Orale
Type: Mexican
Hours: Days vary, 6pm-10pm
Description: A la carte restaurant serving authentic Mexican cuisine. Reservations are required.
Dress code: Men are requested to wear long pants and shirts with sleeves.

Rodizio
Type:
Brazilian steakhouse
Hours: Days vary, 6pm-10pm
Description: Variety of meat choices. Reservations are required.
Dress code: Men are requested to wear long pants and shirts with sleeves.

KM Pizza
Type: Italian
Hours: Open 24 hours
Description: Featuring all different kinds of pizzas made on a wood oven in a relaxed, fun atmosphere.

Steak House
Type:
Meats
Hours: Days vary, 6pm-10pm
Description: A la carte restaurant serving a variety of meats. Reservations are required.

Aqua
Type:
International
Hours: Daily - breakfast, lunch and dinner
Description: Aqua is reserved for our VIP guests only, serving breakfast, lunch and dinner.

Lobster Restaurant
Type:
Seafood
Hours: Open daily
Description: A la carte restaurant serving a seafood dishes. Reservations are required.

Burger Corner
Type:
Light fare
Hours: Open 24 hours
Description: Snack bar serving fast food and casual meals.

Windows Buffet Restaurant
Type: International
Hours: Breakfast - daily, 6:30am-10am; Lunch - daily, 12:30-3:30pm; Dinner - daily 6:30pm-10pm
Description: International buffets for breakfast and lunch; themed buffets for dinner.

Hours are subject to change.



BARS/NIGHTLIFE

VIP Lounge Bar
Open daily, 7am-midnight.

Pool Bar
Open daily, 9am-6pm

Beach Bar
Open daily, 9am-11pm.



BEACHES AND POOLS

Enjoy a day spent on the beautiful beaches of Punta Cana or at one of the beautiful pools on the property.

SPORTS/ACTIVITIES

Water

  • Swimming
  • Waterslide
  • Watersports

Land

  • Tennis
  • Beach Volleyball
  • Ping Pong
  • Shuffleboard
  • Golf (nearby)
  • Casino (nearby)

INTERNET

Wi-Fi is available for all guests.

SPA SERVICES

Spa services are available at an additional cost.

WEDDING SERVICES

Wedding services are available at the resort.

ADDITIONAL INFORMATION

Location
Located in beautiful Punta Cana, Dominican Republic.
Approximately a 30-minute car ride from the airport.

Check-In/Check-Out
Check-in: 3pm. Check-out: noon.

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5 days, 4 nights
Travel Dates 7/22 - 12/20
Starting at $549 was $1469
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 2am EST

All Dominican Republic - Punta Cana Resorts