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Sunscape Puerto Plata (STI)

Dominican Republic - Puerto Plata/Santiago

Our Rating
1-844-849-5137
5 Nights with Air from $699 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
4.1
Service
 
4.2
Beaches & Pools
 
4.1
Dining Options
 
3.5
Room Comfort
 
4.0
3.9 out of 5
"Great resort and we appreciated the upgrade to Sunclub facilities. (Upgraded room, private pool and lounge). The only downside is the 1.5 hour transfer to the airport (STI). Combined with our flight ti..." – Lambotic
192 out of 261 (74%) customers would recommend this product to a friend.
Our new friend Marbel! ziplining Sunset Horseback Riding Catamaran for excursions Shaded area Snorkeling at an excursion Amazing vacation! POOL this was the waterfall excursion Shower Beach looking at mountains 4 wheeling excursion beautiful clean beach Right at the beach I found them everywhere One of many romantic dinners Beach Beach and catamaran boat Sunclub Pool Castaways restaurant Poolside SPA View from my balcony view from castaways
All Customer Reviews
1-4 of 232 reviews. Sort by
February 8, 2019
Good option for the price

The hotel grounds and beach were clean. There were plenty of beach chairs at the pool and on the beach. I feel like the pool water could've been cleaner. There were often floaties and I don't think I ever saw it vacuumed. I was comfortable here and didn't need to be glamorous but could dress up if I wanted to and not feel out of place. There were many options for dining and didn't need reservations. The food was what you would expect for all inclusive...edible and not awesome. Make sure your flight flies into Sosua and Not Santiago. It's a long ride to Santiago. I didn't get the warm fuzzies about the staff, but in general they were friendly. They tried to sell us membership to their resorts for VIP's and weren't pushy but tried every day we were there. My only complaint is all of the bars were typically staffed with only one bartender where there should have been more. Make sure you bring your own Yeti or insulated cup because the bars ones are very small and with the service of one bartender, you would've been standing there the better part of the day. Don't plan on driving here. The traffic is crazy and the drivers were aggressive with passing and cutting people off.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Mount Airy, Maryland
Age: 45-54
Travel: 1-2 trips/year

February 4, 2019
Do Not Stay Here

Staff at the hotel are very friendly because they are constantly trying to sell you things. Upgraded dinners and amenities or a timeshare. They literally wait for you outside a restaurant to hound you. We learned to lie to them ‘we are leaving tomorrow’ for them to leave us alone. The only escape from this was to go to the beach, which was crawling with vendors. 20-30 at any given time selling garbage. They would bump into chairs or jingle shells in people’s faces to wake them/ get their attention. While the beach and seascape are absolutely beautiful the hotel is lack luster. Food is mediocre and the alcohol is noname. The staff at the hotel describe this property as a 3 star resort and their least desirable location. The Dominican Republic is absolutely beautiful but I highly suggest staying elsewhere.


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Overall Rating: 1
Value
 
1.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
2.0
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From: CT
Age: 25-34
Travel: 7+ trips/year

February 1, 2019
Great Experience

Great experience even with last minute changes, everything was as stress free as possible!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
2.0
Room Comfort
 
5.0
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From: VT
Age: 35-44

January 24, 2019
Most Questionable Purchase Ever!!

To whom it may concern: This trip was less than perfect and there’s a few cery important things I’d like to bring to your attention. First the website told us that Santiago STI airport was 20 minutes from out resort, try 2 hours and 20mins we soent more time in a car than on the plane there. Due to this we didn’t receive the “welcome drinks” and or any tour info we were checked in as if our money was no good everyone rushed us along treating us like children which caused us to miss booking our return shuttle back to the airport. Yes we were 2hours and 20 mins from out flight home with a cancelled shuttle in a foreign country and spent $120 resort rate for resort taxi. This was unacceptable aswell as our room being damaged upon arrival. As well as the fact no one was clear that the $200 in credit towards the soabwas broken down so nothing was actually credited. Yet none of this bothered me as much as the absolute AUDACITY! of the workers at this resort. The fact that my girlfriend was told by a bartender to come back to the resort without me, and the men stop and stare and all the woman as if they are on the set of a playboy shoot, I am extremely upset and offended that mye and my loved ones were treated like this it is disgusting and I can assure you that our business is gone. Due to the lack of respect and courtesy throughout our stay.


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Was this helpful? Yes No
Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
1.0
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From: New York , Ny
Age: 19-24
Travel: 3-6 trips/year

Room Information

585 rooms and suites designed to accommodate you and your family. Rooms include spacious balconies and terraces, A/C, ceiling fan, mini-bar, coffee maker, cable TV, iPod Dock and more.

Room Details

Deluxe Garden View
Hotel/Studio Unit Details

Deluxe Pool View
Hotel/Studio Unit Details

Sun Club Superior Room
Hotel/Studio Unit Details

Sun Club Superior Room (Adults Only)
Hotel/Studio Unit Details

Sun Club Junior Suite
Hotel/Studio Unit Details

Sun Club One Bedroom Suite
Hotel/Studio Unit Details

What's to Love

Feeling like royalty during the red carpet check-in while you nosh on frosty welcome treats.

Stress-busting spa with a delicious menu of pampering, you-spoiling treatments.

The golden sands of Playa Dorado that are calling your name.

The indoor theatre that offers up some booty-shaking nighttime entertainment. Woot!

Tons of activities for the kiddos, which means more chillaxin' time for you.

The Teleferico Cable Car - the only funicular in the Caribbean.

 

What We'd Change

A la carte dining can fill up at night, so you might have to wait a bit. Good thing you can grab a cocktail or two while you wait to be served.

 

Why You Should Go

27 Damajagua Cascades are near - 27 natural river pools and waterfalls - and there's may be an extra cost, but it's so worth it.

The Sun Club, a family-centric program that features upgraded everything.

A golf course designed by the famous Robert Trent Jones surrounds the resort. Easy to get to when it's your tee time.

The famous Malecon beach strip is full of restaurants/bars, local vendors and Fort San Felipe to visit.

You can hike and bike through lush, tropical terrain - you might even see an exotic bird or two.

Available Amenities

  • Bar/Lounge
  • Beach
  • Volleyball
  • Conference Facilities ($)
  • Daily Maid Service
  • Golf Course ($)
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Snorkeling
  • Tennis Court(s)
  • Scuba Diving ($)
  • Windsurfing
  • Poolside Bar
  • Basketball
  • Ping Pong
  • 7 Bars/Lounges
  • Theater
  • Yoga
  • Massage/Spa Treatments ($)
  • Catamarans
  • 24 Hour Room Service
  • Aqua Aerobics
  • Restaurants
  • Wireless Internet Access ($)
  • Watersports Center ($)
  • Beach Towels
  • Tour and Island Information
  • Introductory Scuba Lesson
  • Swim-Up Bar


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Eco-Adventure Tour(s)
  • Golf Course(s)
  • Historical Site(s)
  • Nature Park(s)
  • Watersports Rentals

Map of Local Area

The Dominican Republic continues to grow as a major tourist destination due to its beautiful beaches, rich culture, and abundance of available activities.

Sunscape Puerto Plata (STI)

Carretera Luperon, km 5, Playa Dorada Complex

809-320-5084

Hotel Description

Sunscape Puerto Plata: Aahh-some You Deserves This Unlimited-Awesome

Envision this: you've just landed on the glistening sandy shores of Playa Dorado Beach with the fam in tow. The Atlantic Ocean is your backyard for a week, one where you can perch on a lounge chair and melt into sheer sunshine bliss, while you kids are happily making a sand castle. Do you continue your crazy aah-some chill, or rally and take your brood to the 27 Damajagua Cascades - 27 natural river pools and waterfalls?

Whatever you choose, know that this Beach Family Paradise is ready and waiting to spoil you.

At Sunscape Puerto Plata, you and your family are treated like royalty - but in a fun, relaxed, non-stiff-upper-lip way. These smartly organized, home-away-from homes promise a ginormous amount of family-centric activities, and deliver Unlimited-Fun® - for the kid in everyone. Yep, the chances to laugh and smile at Sunscape Puerto Plata are endless. You'll enjoy buckets of good stuff that includes:

  • Dwelling in comfy, spacious suites where you can savor sunshiny views from your private patio or balcony, and if you're in a family suite - the kids will love the bunk beds.
  • Giving kids a resort passport that kicks off a scavenger hunt that involves getting stickers from various resort locales (read: keeps them occupied so you can chill)
  • Noshing any time your stomach hollers with 24-hour food/drink kiosks - healthy and kid-friendly.
  • Releasing your kiddos to the Explorer's Club (3-12) so they can burn off some energy with castle competitions, arts & crafts, and more.
  • Sending your 13-17 year-olds to the Core Zone so they can constructively channel their teen angst.
  • Cutting loose with dozens of land and water activities.
  • All taxes and gratuities are taken care of, too.
  • And so much more that won't fit into this bulleted list.


DINING

You've got several restaurants to try, sample and devour - a la carte and buffet and Gohan is strictly for adults - you know when you want to have a "date night" on your vacation without kids and such? Italian, seafood, grilled bites along with tried and true staples like pizza are all at your beck and call. What's more, gluten-free humans are accommodated. Best part - no reservations required. You arrive and dine like rock stars.

Windows
Type: International
Hours: Continental Breakfast - daily, 6:30am-7am; Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm
Description: A variety of cuisines served buffet style.
Dress code: Casual.

Gohan
Type: Asian
Hours: Daily, 6:30pm-10pm
Description: A la carte restaurant specializing in Asian cuisine. Adults-only.
Dress code: Casual elegance.

Da Mario
Type: Italian
Hours: Daily, 6:30pm-10pm
Description: Dine on traditional Italian cuisine.
Dress code: Casual elegance.

Gaucho Grill
Type: Grill
Hours: Daily, 6:30pm-10pm
Description: Variety of cuisine served in a seaside setting.
Dress Code: Casual.

Castaways
Type: Grill
Hours: Daily, 6:30pm-10pm
Description: Served by the beach.

Coco Cafe
Type: Coffee and tea cafe
Hours: Daily, 7:30am-10:30pm
Description: Cafe serving coffee, teas and pastries made fresh daily.

Barefoot Grill
Type: Snacks
Hours: Daily, 11am-5pm
Description: Snacks at the beach.

The Pizza Shop
Type: Pizza and Burgers
Hours: Daily, 6:30pm-10:30pm
Description: Pizza, burgers, tacos and other snacks.



BARS/NIGHTLIFE

With four bars sprinkled throughout the resort, you'll never run out of places to drop in for a drink. An array of international and domestic beverages, as well as fruit juices, soft drinks and bottled water are available all day long. You thirst. They deliver.

Manatees
Swim-up bar. Open daily, 10am-6pm.

Rendezvous
Lobby bar. Open daily, 10am-1am.

Barracuda Bar
Beach bar. Open daily, 11am-6pm.

Veranda
Open daily, 6pm-10pm.



BEACHES AND POOLS

You'll be chilaxin' in style on one of the best beaches in Dominican Republic, where the gentle waves will soothe you right into sheer beach bliss. The resorts expansive pool includes your favorite - a swim up bar. Drink please!

SPORTS/ACTIVITIES

Water

  • Water aerobics
  • Snorkeling
  • Introductory scuba in the pool
  • Windsurfing
  • Water yoga
  • Water Volleyball

Available for an additional charge:

  • Scuba diving
  • Hobie Cats
  • Catamarans

Land

  • Fitness
  • Tennis
  • Ping pong
  • Beach volleyball
  • Basketball
  • Board games
  • Foosball

Golf
Sunscape Puerto Plata is surrounded by a beautiful 18-hole, 72-par golf course, designed by the famous Robert Trent. The challenging Playa Dorada Golf Course, with its exceptional greens and lush Caribbean tropical surroundings, is an excellent choice for sport enthusiasts.



INTERNET

Wireless Internet is available for an additional charge.



SPA SERVICES

A variety of spa services will be available to you at an additional cost.



WEDDING SERVICES

Sunscape Puerto Plata will take care of all your wedding details. Please contact the front desk for more information.



CHILD CARE

The resort's Explorer's Club entertains children ages 3-12. Daily, 9am-9pm.
  • Sandcastle competitions
  • Arts and crafts
  • Theater
  • Playground

The Core Zone caters to tweens and teens ages 13-17. Daily, 10am-10pm.

  • Sports and games for teenagers
  • Backgammon
  • Chess and checkers
  • Foosball
  • Xbox, Playstation, LCD TV
  • Social media events, photography lessons, DJ classes, meet-up mixers

All Explorer's Club staff are certified in CPR for children by the Red Cross.



ADDITIONAL INFORMATION

Location
Sunscape Puerto Plata is located on the Atlantic Beach, and approximately one hour and fifteen minutes from Cibao International Airport (STI).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required for travel April 16-Dec 22, 2017.
A 4-night minimum stay is required every year for arrivals Dec 26-31.



Spring Break Policy
Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type and the Wholesaler hereby acknowledges this policy.


All hours, fees, amenities, information and services are subject to change without notice.
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Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST