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Zoetry Montego Bay

Jamaica

Our Rating
4 Nights with Air from $1,329 All-Inclusive
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This could be you: perched all day in a beachy paradise that you can go ahead and call home this week. The food, spirits ... More

Customer Rating 10 Reviews
Value
 
3.7
Service
 
4.5
Beaches & Pools
 
3.5
Dining Options
 
3.5
Room Comfort
 
4.4
4.1 out of 5
"This was a first time vacation for a new (6 month old) relationship. Boy, did it deliver! The staff could not have been any more accommodating. Our butler, Miguel, took it to a whole other level as far..." – Woodster
8 out of 11 (73%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.7
Service
 
4.5
Beaches & Pools
 
3.5
Dining Options
 
3.5
Room Comfort
 
4.4
4.1 out of 5
"This was a first time vacation for a new (6 month old) relationship. Boy, did it deliver! The staff could not have been any more accommodating. Our butler, Miguel, took it to a whole other level as far..." – Woodster
8 out of 11 (73%) customers would recommend this product to a friend.
All Customer Reviews
1-4 of 10 reviews. Sort by
December 25, 2017
Zoetry

I found Zoetry to be excellent relative to comfort and quality of all the products however was very disappointed that I was unable to visit every restaurant in the resort. Casual attire in the evening was not permitted and i had to wear slacks at dinner at one restaurant on the property. Additionally, I found that the adherence to the policy was depending upon the customer, as there were several nights for which patrons visited the restaurant in shorts and were served without the required slacks. I was turned away at the first night because I had on jeans. To the resort credit the same menu was provided at a more casual restaurants but I would have liked to have dined outside at the other. While on vacation it is my opinion that in a resort with limited amounts of dining establishments (five or less) we should be allowed to attend any restaurant in the facility as long as we are neat clean and presentable .


1 of 1 found this helpful
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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Bethlehem, PA
Age: 55-64
Travel: 3-6 trips/year

November 27, 2017
Worst vacation ever

Food was terrible- including having bacon in my breakfast omelet, when I don't eat meat. Pool was freezing, hot tub did not work. Beach was disgusting. No wi fi. No alcohol in mini bar. We have been to Secrets in Cabo and Cancun- much nicer. Will never visit Zoetry again. Very disappointing. Staff was friendly is about the only compliment I can give.


0 of 0 found this helpful
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Overall Rating: 1
Value
 
1.0
Service
 
2.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
2.0
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From: Fort Lauderdale, FL
Age: 45-54
Travel: 7+ trips/year

August 21, 2017
beautiful resort - beautiful people

We visited for a quick 4 night end of summer trip. Having visited Zoetry in the Dominican and Isla Mujeres, we were very excited to discover the newest member of the Zoetry family. At check in and throughout our trip Kanisha was awesome. After lunch at Jerky Joes (yes we loved it all 3 times we ate there) we got to our room. We had some issues so I went down and talked with Saul, the GM. Saul is an amazing person - not only because he fixed all my issues - but his story and history with AM resorts is truly remarkable. Saul is a genuine and honest person and AMresorts needs to know how incredibly lucky they are to have him! Having visited 8 AMresorts and having been through the UVC presentation a few years back, we requested to be presented with current options. We did join UVC at the planitum level on this trip and It is because of Saul that we choose to join on this trip. This resort is still new and some of the staff need more work to get to the Zoetry service level, but Stanley, Geovaughny, Barbara, and Ralston have it figured out. Fabian our butler did improve the last half of our trip but the butlers just were not at the level of those in the Dominican. For the most part the food was very good - still can't beat Isla Mujeres! Our maid service in our room was excellent - speaking of rooms, we stayed in the Master Suite which was amazing!!! The bed was so comfortable and showers always hot. Our only complaint on departure was our last night we ordered room service at 11:00 having not eaten much for dinner - finally at 12:30 we cancelled it and went to bed hungry. No clue what he issue was and never received an explanation. The entertainment was nice - the fire breather, singer and sax player all were good. The best was the piano song along in the Polo Bar - this place was never busy and had great bacon pizza!!!! The snorkel tour was great - as good as the paid one my husband went on. The beach - yep not so great but the scenery is beautiful! Yes Jamaica is laid back and overall I had no issues with the speed of things. Once a few additional kinks are worked out and some more of the staff figure out the level of service expected, this will be an awesome resort.


4 of 6 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
4.0
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Top 500 Contributor
From: Kansas City
Age: 45-54
Travel: 3-6 trips/year

March 21, 2017
Disappointing

Honestly, there were some things we loved: The incredible service t the restaurants when seated. The happy attitude of most of the staff The Beach But on an overall scale, we were left wanting. The pool is just a wading pool. You have to jump off the pier to do laps. Only one restaurant open for breakfast, lunch or dinner (unless you want tapas.) For a wellness resort, the menu was full of fried foods, rich components and not a vegertarian option unless you asked. Our biggest disappointments was 1. the mini bar -- a couple bags of banana chips and a couple granola bars? The fresh fruit in your room daily non existent. Sometimes had to beg to get washcloths or enough towels. 2. the pool service - or should I say lack of pool service. For such a "high end" resort, we had to get our own towels, go into the restaurant/bar to order drinks or food and often set up our own umbrellas. Once walking into the bar, i saw the entire staff laughing it up as I walked in dripping to finally get a drink.3. The butler service provided us with ---excuses. Yes, he helped a small bit but usually just told us why they couldn't instead of trying to effect a small change.


45 of 50 found this helpful
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Overall Rating: 3
Value
 
3.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Virginia
Age: 45-54
Travel: 7+ trips/year

Room Information

49 luxury suites located in one of the following buildings - Wood & Water, Bamboo and Blue Mountain. Suites include twice daily refreshed mini bar, Bvlgari® bath amenities, A/C, telephone, free Wi-Fi and in-room tablet, coffee/tea maker, hairdryer, steamer, private balcony or patio with Jacuzzi and your own personal Butler.

Room Details

Junior Suite Tropical View
Hotel/Studio Unit Details

Junior Suite Tropical View with Jacuzzi
Hotel/Studio Unit Details

Junior Suite Ocean View
Hotel/Studio Unit Details

Junior Suite Ocean View with Jacuzzi
Hotel/Studio Unit Details

What's to Love

On a posh private beach in the gated, upscale neighborhood Rose Hall.

Boutique-style resort with 49 peaceful suites with tons of Zen-loving amenities and Butler service.

Dine on healthy, organic, and fresh cuisines. The chefs will even prepare gluten-free.

Dreamy sunset spot at the end of the beach. Bring your cameras.

Water circuit, Swiss showers, pressure showers and a yoga garden at the awe-some spa.

Complimentary sunset boat cruise to enjoy Sip, Savor & See at Secrets St. James and Secrets Wild Orchid.

 

What We'd Change

Nothing. This boutique resort is the perfect mix of being serene with close proximity to popular Jamaican sites.
 

Why You Should Go

Complimentary snorkeling tour - one person/per stay.

Free shuttle ride to Shoppes at Rose Hall - bring some money and stock up on souvenirs.

Stop by the "Hip Strip" for local goods and delicious street food. Jerk Chicken is a must.

The legendary Rose Hall Great House is five minutes away - have a drink at Annie's Pub.

Nothing beats a movie on the beach with the warm Caribbean air and the stars shining.

Access to Club Mobay at the airport is free when you book 5+ nights.

Available Amenities

  • Beach
  • Cable/Satellite TV
  • Golf Course ($)
  • Jacuzzi
  • Kayaks
  • Scuba Diving ($)
  • Dry Cleaning Services
  • Ping Pong
  • 3 Restaurants
  • 5 Bars/Lounges
  • Shopping
  • 10 Bars/Lounges
  • Yoga
  • Massage/Spa Treatments ($)
  • Wireless Internet
  • Watersports Center ($)
  • Fitness Center
  • Beach Towels
  • Tour and Island Information
  • Swim-Up Bar


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Eco-Adventure Tour(s)
  • Golf Course(s)
  • Historical Site(s)
  • Horseback Riding
  • Nature Park(s)
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Watersports Rentals

Map of Local Area

Jamaica is the third largest Caribbean island, and can provide both a stimulating and tranquil vacation. It has traditions of reggae, rastafarianism, and Jamaican art mingle with modern all-inclusive resorts, fine cuisine, and cosmopolitan shopping.

Zoetry Montego Bay

A1 Rose Hall Main Road

Hotel Description

Zoetry Montego Bay: Jamaica's Only Endless Privileges® Resort

This could be you: perched all day in a beachy paradise that you can go ahead and call home this week. The food, spirits and your relaxed mood are endless. And, why not spoil yourself at this holistic haven that offers a healthy palette of flavors and plenty of opportunities to chill. Soon you'll be saying the popular Jamaican saying, "Everything is irie, mon."

This kind of bliss is what you need. This is The Art of Life®.

The Endless Privileges® experience at Zoetry Montego Bay begins lavishly - just like a true beach lover escape should be. It's what you deserve. Here's what spoiling you for a week looks like:

  • A la carte gourmet dining (and no reservations required) where chefs create meals with locally-grown ingredients and organic foods are used in most dishes.
  • Live large with maid service three times a day.
  • Sparkling wine and fresh fruit daily.
  • 24-hour in-room dining.
  • The mini bar is refreshed twice a day - drink up.
  • Welcome bottle of tequila or rum.
  • Suites with Butlers, bathrobes, slippers, fine linens, a deep soaking tub and Bvlgari® bath amenities - only top notch bubbles allowed.
  • Unlimited premium and top-shelf spirits available at all the restaurants and the three bars.
  • Complimentary 20-minute wellness experience or fitness consultation.
  • Sip, Savor & See at the neighboring Secrets, Breathless and Sunscape resorts (just book by 3pm.)
  • No check-in or check-out time
  • Complimentary 45-minute motorized snorkeling tour (one person/per stay)
  • Shopping tour to Shops of Rose Hall

If you book five nights or longer, you get even more good stuff, like:

  • Club Mobay, the VIP Airport Lounge
  • Sunset boat ride to Secrets Resorts to enjoy Sip, Savor & See (*5 night minimum stay is required and booking a Swim Out room or Master Suite.)


DINING

The three a la carte restaurants deliver quality food and unmatched service, along with a healthy, organic flare. The ocean views will dazzle you while you nosh on your favorites, including local flavors and tasty Caribbean cuisines. Bonus: At one stellar restaurant, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night.

Polo
Type: Light fare
Hours: Daily, 4pm-10pm
Description: Delicious light bites.
Dress code: Casual.

Coyaba
Type: International
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 6pm-10pm
Description: The resort's signature restaurant located in the main building.
Dress code: Casual elegance.

Canoa
Type: Caribbean
Hours: Lunch - daily, noon-4pm; Dinner - daily, 6pm-10pm
Description: Mexican cuisine with a stunning ocean view.
Dress code: Lunch - casual; Dinner - casual elegance.

Coco Cafe
Type: Cafe
Hours: Lunch - daily, noon-4pm; Dinner - daily, 6pm-10pm
Description: English-style restaurant with full bar and small plates.



BARS AND NIGHTLIFE

Sip on premium liquors and drinks made with only the finest, top-shelf brands. Caribbean-inspired cocktails, signature martinis and mojitos are some of the bartender's favorites. Life's a party, so you might as well make it a double.

Canoa Bar
Lobby bar and music lounge. Daily, 11am-10pm.

Polo Bar
Daily, 4pm-10pm.

Coyaba Bar
Daily, 12:30pm-midnight.

Harmony Bar
Daily, 11am-midnight.

Soul
Juice bar at the Spa. Daily, 10am-7pm.



BEACHES AND POOLS

Nestled on a private beach with sugary soft sands that you'll melt into. Walk to the end of the beach to see the sun dip into the Caribbean Sea. And that infinity pool - it'll be like its your own, except with a swim-up bar and your own mixologist. Grab a lounger and stay all day. You might as well.

SPORTS/ACTIVITIES

Water

  • Kayaking
  • Stand-up Paddleboards
  • Hobie cats
  • Snorkeling
  • Motorized snorkeling tour (one per person, per stay)

Available for an additional charge:

  • Scuba diving
  • Snorkeling tours
  • Watersports

Land

  • Fitness
  • Ping pong
  • Palm Reading
  • Board Games
  • Yoga and Meditation
  • Movies on the beach
  • Complimentary shopping tour (one per person, per stay)

Golf
Three championship golf courses are located near the resort.



INTERNET

Complimentary Wi-Fi and free international calling with the Unlimited Connectivity mobile app - you'll never lose touch with anyone.

SPA SERVICES

Spa by Pevonia is a full-service spa. Daily, 8am-7pm.

  • Massages
  • Facials
  • Manicure/pedicure
  • Hydrotherapy circuit
  • Fresh fruit bar


WEDDING/HONEYMOON

What better place to say "I do" than on the beach with the Caribbean Sea as your backdrop. Let the wedding coordinators take care of all the details while you relax in the sun. Contact the front desk directly for information.



CHILD CARE

Child care information is not available.



ADDITIONAL INFORMATION

Location
Located in the upscale Rose Hall Neighborhood, just five miles from Donald Sangster International Airport and three miles from the "Hip Strip."

Check In/Check Out
Check in: 3pm. Check out: Noon
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 4-night minimum stay is required every year for arrivals Dec 26-31.



All hours, fees, amenities, information and services are subject to change without notice.
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(800) 915-2322
7 Days a Week - 5am to 3am EST

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