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The Level at Melia Caribe Tropical

Dominican Republic - Punta Cana

Our Rating
1-833-802-3144
4 Nights with Air from $989 All-Inclusive
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Luxury on steroids on a white sandy beach. Dangerously good adult beverages. An elite section for adults-only. A more jo ... More

Customer Rating 220 Reviews
Value
 
4.3
Service
 
4.4
Beaches & Pools
 
4.5
Dining Options
 
4.1
Room Comfort
 
4.4
4.4 out of 5
"This is my first review ever but I had to write about how amazing this place is. When we decided to book an all inclusive vacation in the DR i went cross eyed from reading reviews, so let me get right ..." – Aoife
203 out of 248 (82%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.3
Service
 
4.4
Beaches & Pools
 
4.5
Dining Options
 
4.1
Room Comfort
 
4.4
4.4 out of 5
"This is my first review ever but I had to write about how amazing this place is. When we decided to book an all inclusive vacation in the DR i went cross eyed from reading reviews, so let me get right ..." – Aoife
203 out of 248 (82%) customers would recommend this product to a friend.
Moldy, stinky and not clean Saona Island excursion View from the beach buffet. happy hour view of the beach Broken smelled like sewage Relaxing At the Tropical level Chillaxing every day Gabi restaurant night shot Pool Outside Main Building Speedboat ride Adults pool The Level main pool
All Customer Reviews
1-4 of 220 reviews. Sort by
August 13, 2018
Below average for the cost

Wife and i went for 7 days, here are our thoughts from beginning to end 1. We arrived at check in at the main resort. It took 30 minutes to get to the front of the line to only get redirected to the level check in. When we explained our confusion the staff said “you didn’t say you were staying at the level”. Like we knew there was a difference in check in places. So we got golf karted down to the level. 2. Arrived at the level check in, no rooms available for over 2 hours so went to eat at the buffet, came back and waited another 90 minutes for our room 3. No information from front of house regarding locations of restaurants, pools etc. no maps given. 4. Concierge took us to the room, he was useful in terms of giving us information. Explained that the room stocks (drinks, food etc.) would get replenished every day. That never happened despite decent tips being left. 5. Room was fine. A little dated but always clean. Expected more for the cost 6. We used the gym everyday, plenty of options for your workouts and wasn’t really that busy. 7. I did a few runs around the grounds, they were very well kept, pool area was generally always clean 8. We only ate at the included restaurants. The quality of food was similar to the buffet with the portion sizes being small. Often we had to go to the buffet after the restaurant. 9. Beach was nice though too much seaweed to really enjoy the ocean. They did use a tractor to try and clean it up but you can tell it’s a losing battle 10. Pool bar was nice but bring a plastic drinks cup. The small cups on site are a pain to constantly go back for more. 11. Room service food was very poor. We ordered it a couple of times and it was as if they made it bad on purpose because it was more efficient to have you eat at the buffet. I had a Hawaiian chicken sandwich and you’d have to have been Hercule Poirot to have found the chicken in it. 12. 4 days in out of 7 I received food poisoning (I’m convinced from the room service food). We never ate off site so it was something from the resort. Took a shine off the trip. Overall the cost associated with staying at a place like this led my wife and I to expect more than we received. The quality of food wasn’t good enough. The room was sub par. The amount of general direction and communication from staff was poor, I understand it’s a Spanish speaking country but when you cater to a large English speaking audience then you should be able to hold a conversation with no issues. Staff were for the most part always friendly even though we got given a bill at the end of our stay for a phone call that we never made. We had to pay it or we couldn’t check out of the resort, meaning we couldn’t’ get in our pre booked airport shuttle as they ask you for a “check out card”. Never heard of such a thing in all my days of travelling. If you haven’t done much travelling then you’ll probably enjoy the resort but as my wife and I have done quite a bit in the past then it was a little disappointing.


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Overall Rating: 3
Value
 
3.0
Service
 
2.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
3.0
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From: Morristown, NJ
Age: 35-44
Travel: 3-6 trips/year

August 12, 2018
FIRST TRIP TO PUNTA CANA, DR

Being that it was our first time booking with Cheapcaribbean.com and also our first time traveling to Punta Cana, Dominican Republic...I was excited and nervous. All my anxiety was put to rest. CHEAPCARIBBEAN.COM was amazing at handling all the little details. Our concierge Pedro Tomas , at The Level at Melia Caribe Tropical (Adults Only) was always very caring, very informative, very accommodating, very hospitable. Everyone we met at the resort made us feel welcome and at home. The resort is enormous, but no need to worry...there are carts and trolleys provided to take you anywhere you need to go on the resort grounds. Housekeeping was always friendly and accommodating. The YHI Spa services were amazing. The pool and pool bar were lovely. Drinks were always on point. The beach was amazing...some seaweed, but they have trucks that come by to clean it up constantly. The cuisine was delicious. Something different every day and every night. We also enjoyed excursions such as parasailing, snorkeling, and dolphin swim adventures. This place is amazing. The people are beautiful and so genuine. Tipping is required, but it is appreciated...and they work very hard day in and day out to please their customers...so showing gratitude in the form of a tip is a good thing to do. I invite anyone who hasn't been to DR, to pay a visit especially at The Level at Melia Caribe Tropical.

FIRST TRIP TO PUNTA CANA, DR FIRST TRIP TO PUNTA CANA, DR
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: New York
Age: 25-34
Travel: 1-2 trips/year

August 9, 2018
The worse service ever

We have been traveling to Caribbean resorts many times, and the service at this place is the worst we have ever experienced. We went to the Italian restaurant sat at the table for 15mins, no one even brought us water, and it wasn’t busy time, there were only 4 guests. I noticed the TV was broken when we got the room, and asked to change room, the manager told us the technician was on the way to fix it, We waited for five hours, not able to unpack and take a shower, the technician showed up the next morning and said nothing could be done, all the TVs are like this. Fine, the place is old I get it, but when the manager said why we wanted watch tv when we were on vacation? That got me mad. The transportation at the resort is just awful, slow and inconvenient. The only person who seemed care about the guests is Mariana at the spa, she felt bad for our experience and took a good care of us.


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Overall Rating: 2
Value
 
2.0
Service
 
1.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
2.0
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From: NYC
Age: 35-44

August 3, 2018
Best Vacay

Highly recommend this trip. We were treated like Kings. There VIP service is the best ever.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Houston,, TX
Age: 55-64
Travel: 1-2 trips/year

Room Information

Melia Caribe Tropical features 1,128 guest suites in 44 two-story white bungalows surrounded by tropical gardens and tall palm trees and trams shuttle guests around the resort. The rooms feature a separate sitting area set off by an arch and furnished with a couch and an upholstered chair and stool. They are also equipped with air conditioning, hair dryer, in-room safe ($), internet access ($) available in some rooms and buildings, direct dial telephone, ceiling fan, cable TV, mini bar and balcony or terrace. Rollaway beds are not available.

Room Details

The Level Adults Only Suite (JRT)
Hotel/Studio Unit Details

The Level Adults Only Jacuzzi Suite (JRW)
Hotel/Studio Unit Details

The Level Junior Suite (JRX)
Hotel/Studio Unit Details

The Level Grand Suite (SR1)
Hotel/Studio Unit Details

What's to Love

The legendary, sugar-white sand, private beach and sparkling pools. It's dreamy divine.

The clean, chic designs of the interiors: dark wood, marble & white-and-taupe furnishings.

The VIP Lounge (adults-only) and access to Quatro, a complex with a bunch of delish nosheries.

Energy for Life activities (adults-only) - a class called Body Balance, a mix of yoga and tai chi.

The VIP Lounge for families with continental breakfast & more goodies all day long.

The fab family-centric Gabi Club with private pool, bar & restaurant.

Personalized pillow & scent menu and butler service. Do this. All of it.

YHI Wellness Center (the spa) with hydrotherapy, massages and facials that wipe away every worry.

Flintstone's Land - fun and meals and they can visit the Yabba-Dabb-Doo bazaar, gardens and pools.

 

What We'd Change

With such a large property and so many things to do, you can waste a lot of time on the hunt. Map out your activities before hand to get the most out of every second.
 

Why You Should Go

It's just 20 minutes from the airport - your lush, luxury beach vacay will happen zippadee zip.

Your palate will never get bored - there are 13 restaurants. Grubberies extraordinaire.

Empty that leg because you'll fill it up with all the cocktails at 13 bars and lounges.

Plaza Bavaro (shopping) is a mere 15 minutes away - a great work-out for your plastic.

It's just 20 minutes from Manati Park, an eco-park with dolphin encounters. It's FIN-tastic.

You can get a shuttle to the 27-hole, world-class golf course that is a seashell's throw away.

Did someone say water sports? Dive into kayaking, canoeing, water bikes, sunfish sailing and more.

On land, you can get busy with archery, tennis courts & beach volleyball.

24-hour medical service, should you trip on a coconut or have any other mishap.

Available Amenities

  • Tour Assistance
  • Business Center ($)
  • Casino ($)
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Golf Course ($)
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Nightly Entertainment
  • Playground
  • Snorkeling
  • Swim-Up Bar(s)
  • Internet Access ($)
  • Tennis Court(s)
  • Shuttle Service
  • Windsurfing
  • Sailing
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Parking
  • Archery
  • Medical Services ($)
  • Game Room
  • Arcade
  • Multilingual Staff
  • Massage ($)
  • Canoes
  • Yoga
  • Wedding Services ($)
  • 13 Bars/Lounges
  • 13 Restaurants
  • Beach Volleyball
  • Wireless Internet Access ($)
  • Fitness Center
  • Introductory Scuba Lesson
  • Beauty Salon ($)
  • Freshwater Swimming Pool(s)
  • Banquet Facilities ($)
  • Conference Facilities


Nearby Excursions & Attractions

  • Fishing
  • Sailing
  • Scuba Diving
  • Shopping
  • Water-Skiing

Map of Local Area

The Dominican Republic continues to grow as a major tourist destination due to its beautiful beaches, rich culture, and abundance of available activities.

The Level at Melia Caribe Tropical

Playa de Bavaro

+809 221 1290

Hotel Description

The Level at Melia Caribe Tropical: All-Inclusive Over-the-Top Beach Eden

Luxury on steroids on a white sandy beach. Dangerously good adult beverages. An elite section for adults-only. A more jovial section for families. Off-the-charts gourmet cuisine. Private beaches, water sports, nightly entertainment and a casino. This list is getting lengthy, but you get the idea: it's an all-inclusive, sparkling world of beach bliss.

At Melia, the memories begin when you arrive.

THE LEVEL Adults Only Services:

  • Exclusive THE LEVEL beach
  • Exclusive THE LEVEL pool
  • Access to the exclusive Quatro restaurant for The Level Adults Only
  • Private check in/check out
  • Guest Host service
  • Room service from 7:00am to 11:00pm
  • Experience menu
  • VIP lounge offering daily continental breakfast; free Internet, newspapers, coffee and tea service, premium beverages, liquors and hors d'oeuvres throughout the day
  • Preferred reservations for a la carte restaurant reservations

THE LEVEL SECTION For Families.:

  • Exclusive THE LEVEL beach
  • Exclusive THE LEVEL pool
  • Access to dining at GABI Club
  • Private check in/check out
  • Guest Host service
  • Room service from 7:00am to 11:00pm
  • Experience menu
  • VIP lounge offering daily continental breakfast. Free Internet, newspapers, coffee and tea service, premium beverages, liquors and hors d'oeuvres throughout the day


DINING

Grubberies galore. 13, in fact. Asian and Italian. Dominican and French. Tex-Mex and Mediterranean. It's a global party in your mouth.

Gabi
Type: International
Hours: Breakfast - daily, 6:30am-11am; lunch - daily, 12:30pm-4pm; dinner - daily, 6pm-11pm.
Description: Includes a buffet offering international favorites and a la carte specialties.

Cuatro
Type: International
Hours: Breakfast - daily, 7am-11am; lunch - daily, 12:30pm-4pm; dinner - daily, 6pm-11:30pm
Description:Breakfast buffet with lunch served a la carte. Dinner buffet with choice of 4 items and a la carte specialties.

La Pagoda
Type: Asian
Hours: Daily, 6pm-11pm
Description: A la carte restaurant specializing in Asian fusion cuisine. Enjoy dishes with Thai, Chinese, Japanese and Vietnamese influences.

La Gondola
Type: Italian
Hours: Daily, 6pm-11pm
Description: A la carte restaurant specializing in Italian cuisine made with the freshest ingredients.

Market Place
Type: International
Hours: Breakfast - daily, 7am-10:30am; lunch - daily, 12pm-3:30pm; dinner - daily, 6pm-10:30pm.
Description: Buffet with show cooking stations, offering salads, fresh vegetables, fish and seasonal meat. Gluten free options are available..

Le Gourmet
Type: International
Hours: Daily, 6pm-11pm
Description:A la carte restaurant offering internationally inspired delicacies.

Hacienda
Type: Tex-Mex
Hours: Daily, 6pm-11pm
Description: Stop by and enjoy some Tex-Mex favorites served a la carte.

American Grill
Type:American
Hours: Daily, 6pm-11pm
Description: Offering a variety of American specialty items and classics.

Guarapo
Type: Dominican
Hours: Daily, 6pm-11pm
Description: A la carte restaurant specializing in Dominican cuisine.

Ma Maison
Type: French
Hours: Daily, 7am-11pm
Description: A la carte restaurant offering French favorites in a relaxed atmosphere.

Capri
Type: Mediterranean
Hours: Daily, 6pm-9pm
Description: Mediterranean specialties served a la carte.

Hokkaido
Type: Asian
Hours: Daily, 7am-11pm
Description:Offering delicious Asian fusion cuisine that mixes Teppanyaki and Sushi.

Grill Agora
Type:International
Hours: Breakfast - daily, 7am-11am; lunch - daily, 12:30pm-3:30pm; snacks - daily, 11:30am-12:30pm & 3:30pm-6pm
Description: Buffet offering international favorites in a tropical setting.

All hours are subject to change.



BARS/NIGHTLIFE

There are 13 of these babies to check out so put on your party pants. Rockin' swim-up bars and one on the beach. There's even a weekly Ibiza party at one hot spot. Get ready to rumble.

Lobby Bars
Two bars are located in the Caribe and Tropical lobbies. The Caribe bar is open daily from 9am-1am, and the Tropical bar is open daily from 9am-5pm.

Pool Bars
Each of the two large pools has a swim-up bar. Daily, 9am-7pm.

Agora Grill Bar
Open daily.

Sports Bar
Adjacent to the casino. Daily, 7pm-2am.

Hall Bar
Open daily.

Square Lounge
Open daily.

Avenue Bar
Hosts a weekly Ibiza party. Daily, 4:30pm-12am.

Cuatro Lounge
Open daily.

Fun Pub
An additional bar in the Tropical lobby. Daily, 8pm-2am.

GABI Club Bar
The exclusive chill-out club, a la carte contemporary Cuisine for Royal Service guests only, features chic but casual elegance where bar, restaurant and pool come together in a unique harmony. Every day and every night people come to mingle, to meet, feel the beat. Have a drink. Catch the groove. And experience new emotions in a fashion-forward ambiance. Additional charge applies. Serves drinks daily from 12:30pm-4pm, and also during the nightly dinner service.
Dress code: Men must wear long pants. No shorts, sandals, or tank tops.

The LEVEL Beach Bar
Open daily.



BEACHES AND POOLS

Hold on to something because you'll likely swoon when you see this legendary, white-sand beach. For more cooling off, you can hit one of ten pools, two of which are free-form with swim-up bars and boast 12-person, cool-water spas. (That's a party.) Your little ones even have two pools of their own. Was that applause we just heard?

SPORTS/ACTIVITIES

Water

  • Kayaking
  • Canoeing
  • Windsurfing
  • Water bikes
  • Snorkeling
  • Sunfish sailing
  • Diving lessons

Land

  • Fitness center
  • Tennis
  • Climbing wall

Golf
A world-class golf course is right across the street. The 27-hole, world-class championship golf course Cocotal Golf & Country Club, is right across the street. Tickets must be requested upon arrival at registration area. A shuttle to the golf course is available.



INTERNET

Melia Caribe features a business center with Internet access and Wi-Fi in the lobby.

SPA SERVICES

YHI wellness center is ready and equipped with a spa to relieve the stresses and a fitness center to keep you in the game.
Treatments include:
  • Whirlpools and other hydrotherapy choices
  • Cleansing saunas and steam baths
  • Invigorating showers
  • Massages
  • Facials


WEDDING SERVICES

The LEVEL at Melia Caribe Tropical offers a variety of wedding, honeymoon and anniversary packages.

CHILD CARE

The hotel's Flintstones Land has daily activities and meals for children. Kid's Clubs are available for age groups ranging from infants and toddlers through kids and tweens from 10am-5pm.

The Flintstones have found the perfect place for their holidays: they are staying with your family. Your kids can explore the Yabba-Dabba-Doo bazaar, gardens and swimming pools just like those Fred, Wilma, Barney and Betty enjoyed.



ADDITIONAL INFORMATION

Location
Melia Caribe is located on the beach 15 minutes from Plaza Bavaro (shopping), 20 minutes from Manati Park (eco-park with dolphin encounters) and 60 minutes from Higuey. The Punta Cana International Airport (PUJ) is approximately a 20-minute drive from the resort.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Water Advisory
The resort purifies water but recommends drinking bottled water provided in a refrigerator.

Resort Update
In Melia Caribe Tropical and The Level; the Agora and Cuatro restaurants located closer to the beach will be closed for the next 45 days as they will be undergoing repairs and maintenance due to the effects of the hurricane Maria; in substitution, all services provided in these restaurants will be available in alternative venues.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 8/19 - 10/31
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