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The Level at Melia Caribe Tropical

Dominican Republic - Punta Cana

Our Rating
4 Nights with Air from $969 All-Inclusive
Info Customer Reviews Questions & Answers

Luxury on steroids on a white sandy beach. Dangerously good adult beverages. An elite section for adults-only. A more jo ... More

Customer Rating 153 Reviews
Value
 
4.3
Service
 
4.4
Beaches & Pools
 
4.6
Dining Options
 
4.2
Room Comfort
 
4.4
4.4 out of 5
"This is my first review ever but I had to write about how amazing this place is. When we decided to book an all inclusive vacation in the DR i went cross eyed from reading reviews, so let me get right ..." – Aoife
148 out of 176 (84%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.3
Service
 
4.4
Beaches & Pools
 
4.6
Dining Options
 
4.2
Room Comfort
 
4.4
4.4 out of 5
"This is my first review ever but I had to write about how amazing this place is. When we decided to book an all inclusive vacation in the DR i went cross eyed from reading reviews, so let me get right ..." – Aoife
148 out of 176 (84%) customers would recommend this product to a friend.
Chillaxing every day Saona Island excursion Speedboat ride Pool Outside Main Building Adults pool Broken smelled like sewage Moldy, stinky and not clean happy hour view of the beach Relaxing At the Tropical level The Level main pool View from the beach buffet.
All Customer Reviews
1-4 of 153 reviews. Sort by
November 16, 2017
Overall a really good vacation

Let's talk about the bad stuff first... The check in process for us was brutal. I went with my girlfriend, and our flight landed in Punta Cana around noon. We got to the resort around 1:00pm, with all of our bags except my girlfriend's bag, which for some reason was on the flight behind us. Check in time was not until 3:00pm. I was upset that I couldn't seem to find that information anywhere, and also upset that Cheap Caribbean would have us arrive at the resort over two hours early for check in. We were exhausted from traveling, and just wanted to lay down when we got there. The worst part was that we had our bags with us and couldn't put them anywhere. We were told we could use the amenities or do anything we wanted to which was great, but we couldn't unpack anything or change, as we were stuck in a somewhat public area. In addition to that, when we finally got to our room, the bags we had left with the people at Melia Tropical when we arrived via the shuttle were nowhere to be found. My girlfriend's bag that was on a later flight actually got to our room before the luggage we checked into the resort arrived. We were very uncomfortable as we couldn't really change or do much of anything without our bags, and it made no sense because we literally gave them to people at the door who were supposed to take it to our room within 15 minutes of check in. We didn't get our bags until about 6:00pm, and I had to go into the main lobby and basically make a scene to get it. After the first 6 or so hours went by, things got much better. The restaurant selection was great, we had 24 hour room service, and there were plenty of people available to help. We did some excursions that we signed up for in the Tropical Lobby that were reasonably priced and a lot of fun. Our concierge, Jose Minaya was unbelievable. He helped us make dinner reservations, picked us up (it is a big resort), helped steer us in the right direction, and was always nearby with a smile and a hand shake. The pool was really nice, and so was the beach. The locals that patrol the beach trying to sell you stuff are pretty persistent, but if you are firm with them they won't bug you too much. All in all, it was a very good trip. I would suggest preparing yourself for a rough check-in process and make sure you have a bag you keep with you (carry on) even after you arrive at the resort that has some essentials in it. The people who worked there were really nice and seemed happy. It will certainly help if you speak even a little Spanish, but there are enough people who speak English there that you will be alright. Make sure you get plenty of $1`s for tips. Other than those minor issues, it was a very pleasant vacation, and I would not be opposed to returning there again.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: York, PA
Age: 25-34
Travel: 1-2 trips/year

November 16, 2017
Anniversary trip

The resort was just ok, been to better and paid the same. However didn’t like the fact that you had to pay for steak and lobster and for the hibachi grill. Others do not charge since it’s ALL inclusive. You will have to walk or take the train to just about everywhere in the resort. On the plus side, there is a shopping venue in front, great place for souvenirs! The market has just about everything onsite if needed.


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Overall Rating: 3
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Indiana
Age: 35-44
Travel: 1-2 trips/year

November 16, 2017
Beautiful resort, best beach bar, dining??

This resort is absolutely beautiful. The staff is great and the resort is very clean. The rooms at the Adults only are a little dated. This was our third time visiting this resort and we found that the food choices were not very good. It was basically the same food everyday at the Cuatro. Mangoes, I love them and normally other resorts have them on the menu but not at the Level. Just not many food choices. Also, there were quite a few restaurants closed (the French, Capri, American) As for air travel, I would probably not book it thru CheapC. since AA tries to charge you extra for seats and you don't know where you are sitting until the day of departure. This made it very stressful since you had seats but couldn't see them on the chart.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: MA
Age: 55-64
Travel: 3-6 trips/year

November 9, 2017
Wonderful Getaway

The staff was wonderful! Our favorite was Victor and the other pool bartenders. The grounds were beautiful and we were impress how hard they were working every morning to keep it looking great. Our only complaint is the food. Everything was really bland and it was the same options everyday in the buffets. You would think they could change it up some. The best food was at the hibachi restaurant and we had to pay for that one separate.


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Indiana
Age: 35-44
Travel: 1-2 trips/year

Room Information

Melia Caribe Tropical features 1,128 guest suites in 44 two-story white bungalows surrounded by tropical gardens and tall palm trees and trams shuttle guests around the resort. The rooms feature a separate sitting area set off by an arch and furnished with a couch and an upholstered chair and stool. They are also equipped with air conditioning, hair dryer, in-room safe ($), internet access ($) available in some rooms and buildings, direct dial telephone, ceiling fan, cable TV, mini bar and balcony or terrace. Rollaway beds are not available.

Room Details

The Level Adults Only Suite (JRT)
Hotel/Studio Unit Details

The Level Adults Only Jacuzzi Suite (JRW)
Hotel/Studio Unit Details

The Level Junior Suite (JRX)
Hotel/Studio Unit Details

The Level Grand Suite (SR1)
Hotel/Studio Unit Details

What's to Love

The legendary, sugar-white sand, private beach and sparkling pools. It's dreamy divine.

The clean, chic designs of the interiors: dark wood, marble & white-and-taupe furnishings.

The VIP Lounge (adults-only) and access to Quatro, a complex with a bunch of delish nosheries.

Energy for Life activities (adults-only) - a class called Body Balance, a mix of yoga and tai chi.

The VIP Lounge for families with continental breakfast & more goodies all day long.

The fab family-centric Gabi Club with private pool, bar & restaurant.

Personalized pillow & scent menu and butler service. Do this. All of it.

YHI Wellness Center (the spa) with hydrotherapy, massages and facials that wipe away every worry.

Flintstone's Land - fun and meals and they can visit the Yabba-Dabb-Doo bazaar, gardens and pools.

 

What We'd Change

With such a large property and so many things to do, you can waste a lot of time on the hunt. Map out your activities before hand to get the most out of every second.
 

Why You Should Go

It's just 20 minutes from the airport - your lush, luxury beach vacay will happen zippadee zip.

Your palate will never get bored - there are 13 restaurants. Grubberies extraordinaire.

Empty that leg because you'll fill it up with all the cocktails at 13 bars and lounges.

Plaza Bavaro (shopping) is a mere 15 minutes away - a great work-out for your plastic.

It's just 20 minutes from Manati Park, an eco-park with dolphin encounters. It's FIN-tastic.

You can get a shuttle to the 27-hole, world-class golf course that is a seashell's throw away.

Did someone say water sports? Dive into kayaking, canoeing, water bikes, sunfish sailing and more.

On land, you can get busy with archery, tennis courts & beach volleyball.

24-hour medical service, should you trip on a coconut or have any other mishap.

Available Amenities

  • Tour Assistance
  • Business Center ($)
  • Casino ($)
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Golf Course ($)
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Nightly Entertainment
  • Playground
  • Snorkeling
  • Swim-Up Bar(s)
  • Internet Access ($)
  • Tennis Court(s)
  • Shuttle Service
  • Windsurfing
  • Sailing
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Parking
  • Archery
  • Medical Services ($)
  • Game Room
  • Arcade
  • Multilingual Staff
  • Massage ($)
  • Canoes
  • Yoga
  • Wedding Services ($)
  • 13 Bars/Lounges
  • 13 Restaurants
  • Beach Volleyball
  • Wireless Internet Access ($)
  • Fitness Center
  • Introductory Scuba Lesson
  • Beauty Salon ($)
  • Freshwater Swimming Pool(s)
  • Banquet Facilities ($)
  • Conference Facilities


Nearby Excursions & Attractions

  • Fishing
  • Sailing
  • Scuba Diving
  • Shopping
  • Water-Skiing

Map of Local Area

The Dominican Republic continues to grow as a major tourist destination due to its beautiful beaches, rich culture, and abundance of available activities.

The Level at Melia Caribe Tropical

Playa de Bavaro

+809 221 1290

Hotel Description

The Level at Melia Caribe Tropical: All-Inclusive Over-the-Top Beach Eden

Luxury on steroids on a white sandy beach. Dangerously good adult beverages. An elite section for adults-only. A more jovial section for families. Off-the-charts gourmet cuisine. Private beaches, water sports, nightly entertainment and a casino. This list is getting lengthy, but you get the idea: it's an all-inclusive, sparkling world of beach bliss.

At Melia, the memories begin when you arrive.

THE LEVEL Adults Only Services:

  • Exclusive THE LEVEL beach
  • Exclusive THE LEVEL pool
  • Access to the exclusive Quatro restaurant for The Level Adults Only
  • Private check in/check out
  • Guest Host service
  • Room service from 7:00am to 11:00pm
  • Experience menu
  • VIP lounge offering daily continental breakfast; free Internet, newspapers, coffee and tea service, premium beverages, liquors and hors d'oeuvres throughout the day
  • Preferred reservations for a la carte restaurant reservations

THE LEVEL SECTION For Families.:

  • Exclusive THE LEVEL beach
  • Exclusive THE LEVEL pool
  • Access to dining at GABI Club
  • Private check in/check out
  • Guest Host service
  • Room service from 7:00am to 11:00pm
  • Experience menu
  • VIP lounge offering daily continental breakfast. Free Internet, newspapers, coffee and tea service, premium beverages, liquors and hors d'oeuvres throughout the day


DINING

Grubberies galore. 13, in fact. Asian and Italian. Dominican and French. Tex-Mex and Mediterranean. It's a global party in your mouth.

Gabi
Type: International
Hours: Breakfast - daily, 6:30am-11am; lunch - daily, 12:30pm-4pm; dinner - daily, 6pm-11pm.
Description: Includes a buffet offering international favorites and a la carte specialties.

Cuatro
Type: International
Hours: Breakfast - daily, 7am-11am; lunch - daily, 12:30pm-4pm; dinner - daily, 6pm-11:30pm
Description:Breakfast buffet with lunch served a la carte. Dinner buffet with choice of 4 items and a la carte specialties.

La Pagoda
Type: Asian
Hours: Daily, 6pm-11pm
Description: A la carte restaurant specializing in Asian fusion cuisine. Enjoy dishes with Thai, Chinese, Japanese and Vietnamese influences.

La Gondola
Type: Italian
Hours: Daily, 6pm-11pm
Description: A la carte restaurant specializing in Italian cuisine made with the freshest ingredients.

Market Place
Type: International
Hours: Breakfast - daily, 7am-10:30am; lunch - daily, 12pm-3:30pm; dinner - daily, 6pm-10:30pm.
Description: Buffet with show cooking stations, offering salads, fresh vegetables, fish and seasonal meat. Gluten free options are available..

Le Gourmet
Type: International
Hours: Daily, 6pm-11pm
Description:A la carte restaurant offering internationally inspired delicacies.

Hacienda
Type: Tex-Mex
Hours: Daily, 6pm-11pm
Description: Stop by and enjoy some Tex-Mex favorites served a la carte.

American Grill
Type:American
Hours: Daily, 6pm-11pm
Description: Offering a variety of American specialty items and classics.

Guarapo
Type: Dominican
Hours: Daily, 6pm-11pm
Description: A la carte restaurant specializing in Dominican cuisine.

Ma Maison
Type: French
Hours: Daily, 7am-11pm
Description: A la carte restaurant offering French favorites in a relaxed atmosphere.

Capri
Type: Mediterranean
Hours: Daily, 6pm-9pm
Description: Mediterranean specialties served a la carte.

Hokkaido
Type: Asian
Hours: Daily, 7am-11pm
Description:Offering delicious Asian fusion cuisine that mixes Teppanyaki and Sushi.

Grill Agora
Type:International
Hours: Breakfast - daily, 7am-11am; lunch - daily, 12:30pm-3:30pm; snacks - daily, 11:30am-12:30pm & 3:30pm-6pm
Description: Buffet offering international favorites in a tropical setting.

All hours are subject to change.



BARS/NIGHTLIFE

There are 13 of these babies to check out so put on your party pants. Rockin' swim-up bars and one on the beach. There's even a weekly Ibiza party at one hot spot. Get ready to rumble.

Lobby Bars
Two bars are located in the Caribe and Tropical lobbies. The Caribe bar is open daily from 9am-1am, and the Tropical bar is open daily from 9am-5pm.

Pool Bars
Each of the two large pools has a swim-up bar. Daily, 9am-7pm.

Agora Grill Bar
Open daily.

Sports Bar
Adjacent to the casino. Daily, 7pm-2am.

Hall Bar
Open daily.

Square Lounge
Open daily.

Avenue Bar
Hosts a weekly Ibiza party. Daily, 4:30pm-12am.

Cuatro Lounge
Open daily.

Fun Pub
An additional bar in the Tropical lobby. Daily, 8pm-2am.

GABI Club Bar
The exclusive chill-out club, a la carte contemporary Cuisine for Royal Service guests only, features chic but casual elegance where bar, restaurant and pool come together in a unique harmony. Every day and every night people come to mingle, to meet, feel the beat. Have a drink. Catch the groove. And experience new emotions in a fashion-forward ambiance. Additional charge applies. Serves drinks daily from 12:30pm-4pm, and also during the nightly dinner service.
Dress code: Men must wear long pants. No shorts, sandals, or tank tops.

The LEVEL Beach Bar
Open daily.



BEACHES AND POOLS

Hold on to something because you'll likely swoon when you see this legendary, white-sand beach. For more cooling off, you can hit one of ten pools, two of which are free-form with swim-up bars and boast 12-person, cool-water spas. (That's a party.) Your little ones even have two pools of their own. Was that applause we just heard?

SPORTS/ACTIVITIES

Water

  • Kayaking
  • Canoeing
  • Windsurfing
  • Water bikes
  • Snorkeling
  • Sunfish sailing
  • Diving lessons

Land

  • Fitness center
  • Tennis
  • Climbing wall

Golf
A world-class golf course is right across the street. The 27-hole, world-class championship golf course Cocotal Golf & Country Club, is right across the street. Tickets must be requested upon arrival at registration area. A shuttle to the golf course is available.



INTERNET

Melia Caribe features a business center with Internet access and Wi-Fi in the lobby.

SPA SERVICES

YHI wellness center is ready and equipped with a spa to relieve the stresses and a fitness center to keep you in the game.
Treatments include:
  • Whirlpools and other hydrotherapy choices
  • Cleansing saunas and steam baths
  • Invigorating showers
  • Massages
  • Facials


WEDDING SERVICES

The LEVEL at Melia Caribe Tropical offers a variety of wedding, honeymoon and anniversary packages.

CHILD CARE

The hotel's Flintstones Land has daily activities and meals for children. Kid's Clubs are available for age groups ranging from infants and toddlers through kids and tweens from 10am-5pm. Parents must provide diapers and formula for children in the Baby Rock Club (4 months to 4 years old).

The Flintstones have found the perfect place for their holidays: they are staying with your family. Your kids can explore the Yabba-Dabba-Doo bazaar, gardens and swimming pools just like those Fred, Wilma, Barney and Betty enjoyed.



ADDITIONAL INFORMATION

Location
Melia Caribe is located on the beach 15 minutes from Plaza Bavaro (shopping), 20 minutes from Manati Park (eco-park with dolphin encounters) and 60 minutes from Higuey. The Punta Cana International Airport (PUJ) is approximately a 20-minute drive from the resort.

Minimum Stay
A 4-night minimum stay is required for all travel between February 17, 2017-February 25, 2017, April 8, 2017-April 15, 2017.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Water Advisory
The resort purifies water but recommends drinking bottled water provided in a refrigerator.

Resort Update
In Melia Caribe Tropical and The Level; the Agora and Cuatro restaurants located closer to the beach will be closed for the next 45 days as they will be undergoing repairs and maintenance due to the effects of the hurricane Maria; in substitution, all services provided in these restaurants will be available in alternative venues.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 11/26 - 12/22
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