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Sunset at the Palms Resort & Spa

Jamaica

Our Rating
1-833-529-0536
5 Nights with Air from $1,289 All-Inclusive
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Bask in the 'hideaway' at the new and chic all-inclusive Sunset at the Palms with its treehouse-style accommodations and ... More

Customer Rating 97 Reviews
Value
 
4.6
Service
 
4.7
Beaches & Pools
 
4.6
Dining Options
 
4.1
Room Comfort
 
4.5
4.6 out of 5
"My husband and I just returned from our vacation and absolutely loved this resort! It is a hidden gem! Lovely, well-kept grounds, a beautiful and private beach with clear Caribbean water. The food was ..." – beachloversfromdc
102 out of 109 (94%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.6
Service
 
4.7
Beaches & Pools
 
4.6
Dining Options
 
4.1
Room Comfort
 
4.5
4.6 out of 5
"My husband and I just returned from our vacation and absolutely loved this resort! It is a hidden gem! Lovely, well-kept grounds, a beautiful and private beach with clear Caribbean water. The food was ..." – beachloversfromdc
102 out of 109 (94%) customers would recommend this product to a friend.
View from our room Sunset at SUNSET!!! Hubby having a ball in Jamaica entrance to our unit Booby Cay Island - short boat ride away! Our favorite spot balcony! looking at the deck of our unit, says it all The resort staff made us feel like part of the family!!! What a view! Beach Breakfast in Bed Room our room! Daily sunset from Sunset at the Palms Beach Cabana
All Customer Reviews
1-4 of 97 reviews. Sort by
December 12, 2018
Potential to be a 5 Star Resort

We just returned home from a 6 night stay at SATP. Overall I would recommend this resort however, there were some things that fell short from my personal expectations. My first impression was when I had booked our stay, I reached out to make dining reservations, personal requests (room assignment and mosquito net, both of which was granted), and had questions in regards to tours. Loleeta answered every email. Once we deplaned, we were greeted by a Club MoBay representative, who made sure our paper work was completed correctly then being fast tracked through customs. We were sitting down with a fruity drink in front of us in no time. This is an added bonus that this resort offers. I had read many reviews so, knew that our drive was an hour 1/2 from MBJ. However, this went by quickly as I had arranged for private transportation. I'm glad we had this after a long day of traveling to Jamaica, it was nice not to be on a big bus making multiple stops at various other resorts. The check-in process went rather quickly, which I was grateful to be in our room as we were both very tired. The bed was on the hard side for our personal preference although. By the end of our 6 night stay, our backs and hips were feeling it. This resort has what they call "Personal Concierge Service", which we found was hit and miss. We did receive a call from ours to welcome us, although our phone didn't work so we found out latter. I had thought we would be told each day the time the sun set however, we didn't. This wasn't a big deal as we just relied on Google (free WiFi throughout the resort), which turned out to be accurate. I was sent a reminder email for my spa appointment and our Chef's Showcase reservation however, no reminder for my reservation at the Lotus Leaf and I ended up showing up late. I thought it was at 7 and it was actually at 6:30. A reminder for this would have been helpful as well. I had a massage and pedicure at the Spa. The massage was one of the best I've ever had. I do suggest this, although I felt exposed undressing and dressing in the outside massage area. There are shear drapes on all four sides, one can easily see through. The pedicure service was nice, although I didn't expect a plug in foot soak,the same that I use at home to give myself a pedicure. There are updates being done at the resort, I hope that in addition to fixing the before mentioned phone issues that the spa will also get a makeover. One of the reasons why I booked with SATP was the beautiful garden in which the resorts sits. They do offer a Garden Tour, the one we planned to take was Friday. I was told by Loleeta prior to our arrival that the tour was at 10 am. We showed up at the Lobby, which was where I was told to meet at 3 minutes till. 16 minutes after 10 I asked the front desk if the tour was canceled, I was told that it had already left at 10. I explained that we had been waiting, had been there a little before 10. I was told that we could "catch up to the tour" however, with no idea of where to go to find them nor any help to that end, we just went back to our room. I was really disappointed! There was another couple who arrived right before us that also missed out on this tour. The food was great, we ended up eating lunch at the Grill on the beach for a few days after our first taste of the little tacos. I especially liked the chicken, although we tried the pork and those were good as well. There's a vast selection to choose from at the buffets. It was great to have fresh fruit and salad selection, everything we tried was fantastic with one exception. At the Lotus Leaf, I ordered the creme brulee. I've never had this dessert without the caramelized sugar topping. It could have been because we arrived late, and they were in a hurry to begin to accommodate the 8:00 reservation folks.I was appreciative that they seated us at all though.


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Overall Rating: 3
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Colorado
Age: 35-44
Travel: 1-2 trips/year

November 30, 2018
Never disappoints

Just returned from my third trip to Sunset at the Palms & it was wonderful as always. It is the most beautiful resort in the area & we're already looking forward to returning next year. When you go, get the jerk chicken at the beach grill, I've had it in several places on the island & it's the best. Also check out Wayne's Place in the market to the right of the beach, best lobster ever :)

Never disappoints Never disappoints
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Pennsylvania
Age: 45-54
Travel: 1-2 trips/year

October 30, 2018
Great Vacation

We went to Sunset at the Palms for our 5th Anniversary. It was more than we expected. Don’t let the beach being across the street discourage you. It’s a closer walk than I have had at some resorts to the beach. The beach bar, grill and staff are amazing. Because the resort is smaller, it is never overcrowded at the pools or the beach. The tree houses are spectacular and provide a unique touch and privacy. The resort is quiet and relaxing. If you want to party, it’s a short ride to Rick’s Cafe or Margaritaville. I would have given all excellent scores but our air conditioning didn’t work and we had to complain 3x before we were moved. This didn’t impact our stay because we were out and about during the day. Just more of an annoying hiccup in the stay. We will be returning in the future. I would highly recommend Sunset at the Palms.

Great Vacation
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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Oklahoma
Age: 35-44
Travel: 3-6 trips/year

October 3, 2018
Wonderful Island Getaway

Our stay at the Sunset at the Palms Resort and Spa was wonderful. Although we stayed during the off-season, the staff was wonderful. There was plenty of room and access to the beach. The food was amazing. We highly recommend staying at this resort and will be staying again soon!


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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: MN
Age: 35-44
Travel: 1-2 trips/year

Room Information

Sunset at the Palms Resort & Spa features 85 newly-refurbished, beautifully appointed rooms, housed in 33 natural deluxe wood cabins that are raised on stilts. All rooms are nested in the lush and dense tropical gardens and epitomize privacy and comfort with all the expected modern amenities.
Please note: This is a non-smoking resort! Smoking is not allowed in guest rooms or balconies!

Room Details

Treetop Deluxe
Hotel/Studio Unit Details

What's to Love

Sunset at the Palms Resort & Spa has the feel of a laid back boutique property, with some very friendly staff.

This resort provides a personal Sunset Concierge to each guest upon check-in to make your trip totally stress-free!

 

What We'd Change

The beach is across a small road, but a security guard always stops the traffic for you (not a busy road).
 

Why You Should Go

The resort is perfect for couples! It's nestled into the Negril landscape so you truly feel like you can get away from it all.

Available Amenities

  • Business Center ($)
  • Babysitting/Child Care ($)
  • Conference Facilities ($)
  • Currency Exchange
  • Jacuzzi
  • Kayaks
  • Nightly Entertainment
  • Room Service ($)
  • Snorkeling
  • Tennis Court(s)
  • Spa ($)
  • Fishing
  • Poolside Bar
  • 4 Restaurants
  • 3 Bars/Lounges
  • Spa Services ($)
  • Wedding Services ($)
  • Wireless Internet
  • Outdoor Pool
  • Fitness Center
  • Free Parking
  • Lounge Chairs


Nearby Excursions & Attractions

  • Deep-Sea Fishing
  • Golf Course(s)
  • Horseback Riding
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Water-Skiing

Map of Local Area

Jamaica is the third largest Caribbean island, and can provide both a stimulating and tranquil vacation. It has traditions of reggae, rastafarianism, and Jamaican art mingle with modern all-inclusive resorts, fine cuisine, and cosmopolitan shopping.

Sunset at the Palms Resort & Spa

Norman Manley Blvd

1-876-979-8800; 877-734-3282

Hotel Description

Sunset at the Palms Resort & Spa: Eco-Friendly to Sustain the Luxury

The beautiful adult only Sunset at the Palms is Jamaica's award winning unique eco-friendly resort, situated on 10 acres of lush tropical vegetation at the northern edge of the Negril resort area. Central facilities are in pavilions open to nature. Sunset at the Palms Resort & Spa is on a beautiful private white sand beach, Bloody Bay, with facilities for guests just a few steps away. In many ways, this is the best bargain in Negril, suitable for the budget-conscious traveler eager to get away from it all. Twice weekly there is a shopping trip to the Negril town center, with complimentary discount coupons.

Regular tours of the surrounding countryside are available. The bar and restaurant serve tropical punch, a medley of fresh Jamaican fruits, and flavorful but unpretentious Jamaican meals. Live entertainment is offered on some nights. Every Wednesday night at poolside the hotel's lively band, The Cowboys, entertain. A full Jamaican buffet is served. Every Saturday night there is a beach party. Live entertainment includes a dance band and folkloric show.

The cabins are cozy, comfortable cottages for you and your squeeze overlooking the prettiest, most diverse garden in Negril. Hummingbirds and dove flit among the flowers and fruit trees. Across the street is your private beach; the only development here is the bar and the barbecue pit. This is truly the epitome of a romantic hideaway.

This hotel is All-Inclusive.
Features include:

  • Distinctive Treetop style accommodations with private balcony
  • All meals, including fresh fruit grown right on the resort
  • Beverages, cocktails, and snacks
  • Daily afternoon tea
  • Evening entertainment several times a week
  • Government hotel taxes and gratuities
  • Complimentary VIP Arrival at the airport (courtesy of Club MoBay) - greeted by a personal representative, provided with important arrival & departure information, escorted & fast tracked through immigration/customs, assisted with luggage retrieval, and access to a private lounge.


DINING

This hotel includes unlimited food and drinks but may not include some restaurants. Please check with the front desk for details.

Palm Grove Restaurant
Type: Caribbean/International
Hours: Breakfast - daily, 7am-10am; Lunch - daily, 12:30pm-2:30pm; Dinner - daily, 7-10pm
Description: An open air dining pavilion for breakfast, lunch, and dinner, featuring first-rate, buffet-style Caribbean and International cuisine. A variety of special themed-buffets are served day and night accented by fruits and vegetable grown right on the resort's property.

Lotus Leaf
Type: Asian/International
Hours: Dinner - daily, 7pm-10pm
Description: Open for dinner, this a la carte restaurant offers an eclectic fusion menu with an Asian flair as well as International favorites. Reservations are required.

Palm Breeze Bar & Grill
Type: Grill
Hours: Daily, 10am-6pm
Description: Offering light, grilled fare and umbrella drinks near the beach.

In the Bush
Type: Chef's Table
Hours: Open select evenings, 6:30pm-9pm
Description: Enjoy delicious local cuisine and freshly grown produce prepared by Sunset at the Palms's executive chef.

Jamaica-Rama
Each night is a different theme. Mon - Sunset on the beach & Jamaica Night; Tues - Italian Night; Wed - Mixology classes & Barbeque Night on the beach; Thurs - Movies at the pool & Island Cooking Class/Beach Grill Gala Night; Fri - Jamaica Night; Sat - Seafood Night; Sun - Mediterranean Night.

All hours are subject to change.



BARS/NIGHTLIFE

Martini Lobby Bar
Sip a martini made with Jamaican Appleton rum while listening to the soothing sounds from the resident Baby Grand piano. Daily, 6pm - 11pm.
The Bamboo Bar
Swim right up and enjoy a refreshing cocktail, pull up a seat by the bar or lounge by the pool. Daily, 10am - 1am.

Coffee Bar
Treat yourself to a delightful assortment of coffee and espresso delights. Daily, 7am - 10pm.



BEACH

This 5-acre resort is set on 2 miles of white sand and sparkling water. Lounge chairs are available on the beach.

POOLS

The swimming pool winds through the resort, under bridges and past the well-manicured landscaping. Lounge chairs and umbrellas line the pool.

SPORTS/ACTIVITIES

Water

  • Paddleboat
  • Kayaks
  • Sunfish
  • Snorkeling
  • "Try Dives" - try Scuba Diving in the resort pool

Land

  • Tennis
  • Fitness center
  • Cooking classes
  • Cocktail classes

Golf
The 18-hole course at Negril Hills Golf Club is about a 10-minute drive from Sunset at the Palms.



INTERNET

Complimentary Internet access is available in the guestrooms and throughout the property.

SPA SERVICES

With massages, facials and beauty salon services, this spa will leave you feeling pampered and rejuvenated. Services are available for an additional charge. Daily, 9am-6pm.

WEDDING/HONEYMOON

Wedding packages are available. Please contact the resort for more information.

CHILD CARE

Child care services are not available.

ADDITIONAL INFORMATION

Location
Located 49 miles, or about 60 minutes drive, west of Donald Sangster International Airport in Montego Bay.

Check In/Check Out
Check-in: 3:00 pm. Check-out: 11:00 am.
A Valid Credit Card is required upon check-in for possible incidentals not included in your hotel reservation.

Smoking Advisory
Effective July 15, 2013, Jamaica's Health Minister banned smoking in all covered public places on the island.

Green Globe Certification
Green Globe is the global certification for sustainable tourism, and Sunset at the Palms has earned its certification for "making positive contributions to people and planet."



All hours, fees, amenities, information and services are subject to change without notice.
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6 days, 5 nights
Travel Dates 1/2 - 4/30
Starting at $1289 was $1899
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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