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Sunscape Puerto Plata

Dominican Republic - Puerto Plata

Our Rating
1-844-857-7992
4 Nights with Air from $959 All-Inclusive
Info Customer Reviews Questions & Answers

Envision this: you've just landed on the glistening sandy shores of Playa Dorada Beach with the fam in tow. The Atlantic ... More

Customer Rating 217 Reviews
Value
 
4.0
Service
 
4.1
Beaches & Pools
 
3.9
Dining Options
 
3.4
Room Comfort
 
3.9
3.9 out of 5
"overall everything was good. The area was clean and beautiful also the room service was perfect. The pools were clean and the beach area was clean. The food in the restaurants was good and you don't ha..." – Flori
181 out of 247 (73%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.0
Service
 
4.1
Beaches & Pools
 
3.9
Dining Options
 
3.4
Room Comfort
 
3.9
3.9 out of 5
"overall everything was good. The area was clean and beautiful also the room service was perfect. The pools were clean and the beach area was clean. The food in the restaurants was good and you don't ha..." – Flori
181 out of 247 (73%) customers would recommend this product to a friend.
One of the pools. king size bed swim up bar pool At the bar. Great time!! first morning exploring the place. Look at that clear water! Very Large Beach One of the restaurant Hotel room view!!! Look at that clear water! Relaxing in Puerto Plata! One of the dinner of the second night Drinks Delivered to your Beach chair beach walk view Sun Club Room view from Castaways
All Customer Reviews
1-4 of 217 reviews. Sort by
November 28, 2018
Great vacation!

We just spent 10 days at Sunscape and it was a wonderful vacation. Carlos in the Sun Club was amazing, he even gave me rice to put my wet phone in. The waterfall excursion is a must. The upgrade to the Sun Club is worth for a quiet place to have breakfast, a snack, or a drink. We can't wait to go back!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Denver, Colorado
Age: 35-44
Travel: 1-2 trips/year

November 26, 2018
Thanksgiving week 2018

My teenage daughter and I had a very nice time at this resort. I gave it 4 Palms b/c overall it was a good experience and place. Food was really hit and miss, 25% was really good, 25% not so good and about 50% decent enough. I didn't get to go to the Gohan restaurant b/c I was there with my teen, and it is for adult only. Drink options were OK, but as a wine maker/grower, I could not drink either house red or white- it felt watered down and w/out character. And of course, the wine you could purchase there was very overpriced. A couple evenings the beer, Presidente', had a very noticeable sulfer smell to it (not sure why) but as the week went on, this dissipated (or I became accustomed to it). Customer service was kind of like the food; hit or miss, with my averages being about the same: 25% really attentive friendly, 50% just fine, and 25% uninterested, not that helpful service. The "learn Spanish" course was not well done; clearly the staffed was not trained in out to teach another language, and they were also on "Dominican time" in that they were 20 to 40 minutes late. But in general, treating the staff with much warmth and appreciation of course pays its own dividends of returned friendliness. Beach and pools were lovely, although they close the pool at 6PM which is too bad... Also, I'm not sure why they allow people to throw footballs in the pool where there are small children to hit, etc. I really only spent a few minutes in the larger more active pool b/c I enjoy more peace and quiet, which the smaller and deeper pool was better for. Room comfort was great, and they refilled the stocked little fridge if requested, which was a nice touch. The only exception for comfort was that there was no bathroom fan, and other bathrooms were connected, so sometimes there was a significant sewerage smell, and of course in the bathroom you could hear very clearly what was happening in other rooms (crying kids etc)... OK, so it sounds like I mentioned a bunch of questionable things, but that's b/c they stick out in one's mind; overall it was a very nice experience. I have no regrets about choosing to go there and my daughter wished she could have stayed longer (we stayed 6 nights). Almost every morning I jogged about a mile northward (go to the beach and turn right) to a little rustic hut where they sell lunch or a cocoanut, etc., and struck up a little friendship w/the folk there; I even paid them some $ to let me and daughter go snorkeling/octopus hunting with them in the reefs not far from that location; that was a cool adventure, and snorkeling in Sosua was also lovely. Cheers, JCG


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Lancaster, PA
Age: 45-54
Travel: 1-2 trips/year

November 20, 2018
Excellent Beach

The beach was one of the best I have been to. Unfortunately, when I returned home I found the CD I had purchased with our banana boat pictures was blank. I have emailed the resort, but have not received a reply. The pools and room are excellent. The restaurants were not the best, but the buffets were good.


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Omaha, NE
Age: 55-64
Travel: 1-2 trips/year

November 18, 2018
Deceptive needs improvement

Some staff were nice. Sunsclub is a scam for being harassed into time share presentation. Not one staff nor cheap carribean warned about this ploy. Large facility and smoke filled pool area, cafe area, beach area all filled with smoners. If you loce ash trays and smoke certainly book this place. Title of resort should read Smokescaoe Resort where even the children will enjoy the scent of tobacco. Security guards will descriminate if you seem Dominican or Latino. Heck, they might even grill you like a thug would in a NYC street. Managers of the resort will then lie to your face and claim these same security guards have vidion issues. Bring your wallet filled with dollars cause everyone wants a tip and will literally call and harass you while enjoying the rest time. Avoid this place.


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Overall Rating: 2
Value
 
2.0
Service
 
2.0
Beaches & Pools
 
2.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: NYC
Age: 55-64
Travel: 1-2 trips/year

Room Information

585 rooms and suites designed to accommodate you and your family. Rooms include spacious balconies and terraces, A/C, ceiling fan, mini-bar, coffee maker, cable TV, iPod Dock and more.

Room Details

Deluxe Garden View
Hotel/Studio Unit Details

Deluxe Pool View
Hotel/Studio Unit Details

Sun Club Superior Room
Hotel/Studio Unit Details

Sun Club Superior Room (Adults Only)
Hotel/Studio Unit Details

Sun Club Junior Suite
Hotel/Studio Unit Details

Sun Club One Bedroom Suite
Hotel/Studio Unit Details

Sun Club Superior Room - SALE
Hotel/Studio Unit Details

Deluxe Garden View - SALE
Hotel/Studio Unit Details

What's to Love

Feeling like royalty during the red carpet check-in while you nosh on frosty welcome treats.

Stress-busting spa with a delicious menu of pampering, you-spoiling treatments.

The golden sands of Playa Dorada that are calling your name.

The indoor theatre that offers up some booty-shaking nighttime entertainment. Woot!

Tons of activities for the kiddos, which means more chillaxin' time for you.

The Teleferico Cable Car - the only funicular in the Caribbean.

 

What We'd Change

A la carte dining can fill up at night, so you might have to wait a bit. Good thing you can grab a cocktail or two while you wait to be served.

 

Why You Should Go

Just 20 minutes from the airport so getting to the resort is a breeze.

27 Damajagua Cascades are near - 27 natural river pools and waterfalls - and there's may be an extra cost, but it's so worth it.

The Sun Club, a family-centric program that features upgraded everything.

A golf course designed by the famous Robert Trent Jones surrounds the resort. Easy to get to when it's your tee time.

The famous Malecon beach strip is full of restaurants/bars, local vendors and Fort San Felipe to visit.

You can hike and bike through lush, tropical terrain - you might even see an exotic bird or two.

Available Amenities

  • Bar/Lounge
  • Beach
  • Volleyball
  • Conference Facilities ($)
  • Daily Maid Service
  • Golf Course ($)
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Snorkeling
  • Tennis Court(s)
  • Scuba Diving ($)
  • Windsurfing
  • 24 Hour All-Inclusive
  • Poolside Bar
  • Basketball
  • Ping Pong
  • 7 Bars/Lounges
  • Theater
  • Yoga
  • Massage/Spa Treatments ($)
  • Catamarans
  • Aqua Aerobics
  • Beach Volleyball
  • Restaurants
  • Wireless Internet
  • Watersports Center ($)
  • Beach Towels
  • Tour and Island Information
  • Introductory Scuba Lesson
  • Swim-Up Bar


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Eco-Adventure Tour(s)
  • Golf Course(s)
  • Historical Site(s)
  • Nature Park(s)
  • Watersports Rentals

Map of Local Area

The Dominican Republic continues to grow as a major tourist destination due to its beautiful beaches, rich culture, and abundance of available activities.

Sunscape Puerto Plata

Carretera Luperon, km 5, Playa Dorada Complex

809-320-5084

Hotel Description

Sunscape Puerto Plata: Aahh-some You Deserves This Unlimited-Awesome

Envision this: you've just landed on the glistening sandy shores of Playa Dorada Beach with the fam in tow. The Atlantic Ocean is your backyard for a week, one where you can perch on a lounge chair and melt into sheer sunshine bliss, while you kids are happily making a sand castle. Do you continue your crazy aah-some chill, or rally and take your brood to the 27 Damajagua Cascades - 27 natural river pools and waterfalls?

Whatever you choose, know that this Beach Family Paradise is ready and waiting to spoil you.

At Sunscape Puerto Plata, you and your family are treated like royalty - but in a fun, relaxed, non-stiff-upper-lip way. These smartly organized, home-away-from homes promise a ginormous amount of family-centric activities, and deliver Unlimited-Fun® - for the kid in everyone. Yep, the chances to laugh and smile at Sunscape Puerto Plata are endless. You'll enjoy buckets of good stuff that includes:

  • Dwelling in comfy, spacious suites where you can savor sunshiny views from your private patio or balcony, and if you're in a family suite - the kids will love the bunk beds.
  • Giving kids a resort passport that kicks off a scavenger hunt that involves getting stickers from various resort locales (read: keeps them occupied so you can chill)
  • Noshing any time your stomach hollers with 24-hour food/drink kiosks - healthy and kid-friendly.
  • Releasing your kiddos to the Explorer's Club (3-12) so they can burn off some energy with castle competitions, arts & crafts, and more.
  • Sending your 13-17 year-olds to the Core Zone so they can constructively channel their teen angst.
  • Cutting loose with dozens of land and water activities.
  • All taxes and gratuities are taken care of, too.
  • And so much more that won't fit into this bulleted list.


DINING

You've got several restaurants to try, sample and devour - a la carte and buffet and Gohan is strictly for adults - you know when you want to have a "date night" on your vacation without kids and such? Italian, seafood, grilled bites along with tried and true staples like pizza are all at your beck and call. What's more, gluten-free humans are accommodated. Best part - no reservations required. You arrive and dine like rock stars.

Windows
Type: International
Hours: Continental Breakfast - daily, 6:30am-7am; Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm
Description: A variety of cuisines served buffet style.
Dress code: Casual.

Gohan
Type: Asian
Hours: Daily, 6:30pm-10pm
Description: A la carte restaurant specializing in Asian cuisine. Adults-only.
Dress code: Casual elegance.

Da Mario
Type: Italian
Hours: Daily, 6:30pm-10pm
Description: Dine on traditional Italian cuisine.
Dress code: Casual elegance.

Gaucho Grill
Type: Grill
Hours: Daily, 6:30pm-10pm
Description: Variety of cuisine served in a seaside setting.
Dress Code: Casual.

Castaways
Type: Grill
Hours: Daily, 6:30pm-10pm
Description: Served by the beach.

Coco Cafe
Type: Coffee and tea cafe
Hours: Daily, 7:30am-10:30pm
Description: Cafe serving coffee, teas and pastries made fresh daily.

Barefoot Grill
Type: Snacks
Hours: Daily, 11am-5pm
Description: Snacks at the beach.

The Pizza Shop
Type: Pizza and Burgers
Hours: Daily, 6:30pm-10:30pm
Description: Pizza, burgers, tacos and other snacks.



BARS/NIGHTLIFE

With four bars sprinkled throughout the resort, you'll never run out of places to drop in for a drink. An array of international and domestic beverages, as well as fruit juices, soft drinks and bottled water are available all day long. You thirst. They deliver.

Manatees
Swim-up bar. Open daily, 10am-6pm.

Rendezvous
Lobby bar. Open daily, 10am-1am.

Barracuda Bar
Beach bar. Open daily, 11am-6pm.

Veranda
Open daily, 6pm-10pm.



BEACHES AND POOLS

You'll be chilaxin' in style on one of the best beaches in Dominican Republic, where the gentle waves will soothe you right into sheer beach bliss. The resorts expansive pool includes your favorite - a swim up bar. Drink please!

SPORTS/ACTIVITIES

Water

  • Water aerobics
  • Snorkeling
  • Introductory scuba in the pool
  • Windsurfing
  • Water yoga
  • Water Volleyball

Available for an additional charge:

  • Scuba diving
  • Hobie Cats
  • Catamarans

Land

  • Fitness
  • Tennis
  • Ping pong
  • Beach volleyball
  • Basketball
  • Board games
  • Foosball

Golf
Sunscape Puerto Plata is surrounded by a beautiful 18-hole, 72-par golf course, designed by the famous Robert Trent. The challenging Playa Dorada Golf Course, with its exceptional greens and lush Caribbean tropical surroundings, is an excellent choice for sport enthusiasts.



INTERNET

Wireless Internet is available for an additional charge.



SPA SERVICES

A variety of spa services will be available to you at an additional cost.



WEDDING SERVICES

Sunscape Puerto Plata will take care of all your wedding details. Please contact the front desk for more information.



CHILD CARE

The resort's Explorer's Club entertains children ages 3-12. Daily, 9am-9pm.
  • Sandcastle competitions
  • Arts and crafts
  • Theater
  • Playground

The Core Zone caters to tweens and teens ages 13-17. Daily, 10am-10pm.

  • Sports and games for teenagers
  • Backgammon
  • Chess and checkers
  • Foosball
  • Xbox, Playstation, LCD TV
  • Social media events, photography lessons, DJ classes, meet-up mixers

All Explorer's Club staff are certified in CPR for children by the Red Cross.



ADDITIONAL INFORMATION

Location
Sunscape Puerto Plata is located on the Atlantic Beach, 20 minutes from Puerto Plata Airport (POP-La Union) and 10 minutes from town.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 4-night minimum stay is required every year for arrivals Dec 26-31.
A 3-night minimum stay is required for travel April 16-Dec 22, 2017.



Spring Break Policy
Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type and the Wholesaler hereby acknowledges this policy.


All hours, fees, amenities, information and services are subject to change without notice.
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$100 in Resort Coupons More
5 days, 4 nights
Travel Dates 2/2 - 4/20
Starting at $959 was $1479
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!
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5 days, 4 nights
Travel Dates 4/21 - 6/30
Starting at $969 was $1339
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST