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Secrets Akumal Riviera Maya

Mexico - Riviera Maya

Our Rating
1-833-497-2367
4 Nights with Air from $1,019 All-Inclusive
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This'll blow you out of the water: Secrets Akumal Riviera Maya, one of 11 CheapCaribbean Noble Beach Prize Winners (2015 ... More

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Customer Rating 170 Reviews
Value
 
4.4
Service
 
4.6
Beaches & Pools
 
4.8
Dining Options
 
4.4
Room Comfort
 
4.7
4.7 out of 5
"This resort is def. 5 diamonds. It's got everything. Perfect beach - totally swimmable. You just walk right in. No drop, no fighting big waves. Beautiful white powder sand that won't burn your feet lik..." – Reelovestovaca
170 out of 189 (90%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.4
Service
 
4.6
Beaches & Pools
 
4.8
Dining Options
 
4.4
Room Comfort
 
4.7
4.7 out of 5
"This resort is def. 5 diamonds. It's got everything. Perfect beach - totally swimmable. You just walk right in. No drop, no fighting big waves. Beautiful white powder sand that won't burn your feet lik..." – Reelovestovaca
170 out of 189 (90%) customers would recommend this product to a friend.
Dinner on beach Boats anchored at swimming area, causing crowding at our beach! Above tub, dripped all night! Amazing sunrise every day! Fire show in the theatre Beach in front of resort This little guy loved our camera Night time bliss Best Staff One of the 3 pools Snorkeling tours everywhere Arrival Infinity pool Not too shabby! Lunch at Seaside Grill The view of the beach from the infinity pool
All Customer Reviews
1-4 of 170 reviews. Sort by
April 21, 2018
Above and Beyond

Secrets Akumal was above and beyond our expectations. This was an anniversary vacation for us as well as a VERY overdue brain-cation from very busy careers. I wasn't there 5 minutes before I felt total relaxation take over—truly. At Secrets Akumal, you want for nothing—we felt like rock stars. ROOM. We had a Preferred Club reservation. When we arrived at the private check-in, our amazing host (I wish I could remember the gentleman's name!) was so welcoming and when he found out it was our anniversary he graciously upgraded our preferred room—we were very lucky. It was more than we could have ever hoped for, on this special getaway. The room was perfection. We were giving a thorough tour of our room by our AMAZING concierge, JD. JD showed us how the safe worked, how the iPad worked for services, showed us the private room service closet (UM, amazing idea!), and where everything was. JD was so GREAT and friendly! He greated us every single day with a smile. If we wanted something, he made sure it happened. GROUNDS / POOLS / BEACH. The flora-fauna grounds are beautiful and lovely to walk through. The pools are wonderful with excellent service. We spent most of our time on the soft white beach, relaxing and snorkeling. I very much enjoyed swimming with the turtles, rays, and all the friendly, colorful fish (even a couple of uninterested barracuda) which I was so looking forward to. The service on the beach was also great. Ruben was to go-to for beach or pool service. He was attentive and funny. CUISINE. OMG, the food. Wonderful. The fruit is the freshest, most perfect and tastiest I've ever had. I ate more fruit in one week than probably my entire life. We loved the French, Italian, and Mexican restaurants—all excellent. The buffet was our favorite for lunch (fresh pasta made right in front of you, every time!!!), and the most amazing little desserts. Fresh squeezed juices, made to order smoothies, everything was so incredibly wonderful. I'm just bitter that I can't eat like that everyday. :) STAFF MEMBERS. The entire staff were so kind, friendly, and went above and beyond—in the restaurants, on the grounds, the pools, the beach, room attendants....everyone!! I can't name everyone, but consider this review a commendation to every single team member of Secrets Akumal!! CHECK OUT. First off, we didn't want to, but sadly had to. Our private check-out was easy peasy thanks to Jean. The service is as top notch when you're leaving as when you're arriving. I think that's an important aspect to the hospitality industry and other resorts sure could learn from the lovely staff at Secrets Akumal. TIP. Even though gratituties are included we always tipped as much as possible and I'm glad the resort allows it. I know not everyone does or can due to their budgets The staff works very, VERY hard and it's well earned/deserved, and is very appreciated. We love Secrets Akumal. Keep up the great work. We can’t wait to go back.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Frederick MD
Age: 35-44
Travel: 1-2 trips/year

April 16, 2018
Amazing Resort

This resort was an absolute gem! There were 3 different pools and all had their positives. The resort was beautiful. It wasn't overly large so didn't take much time to get the lay out. Snorkeling right off the beach and you see a variety of sea turtles, coral, fish, etc. The staff was very friendly and they had fun activities throughout the day. My wife and I took a bicycle tour of Akumal and some local spots and was a great time. It was guided by the resort staff. There was seaweed on the beach every day but the staff at the resort was cleaning it up all day long. Can't say the same for the resorts next to this one. It was about an hour and 15 mins from Cancun which was ok. The Tulum ruins was fun and we just did a half day tour which is all you need to do. Food was really great. Each restaurant we ate at was delicious. Only down side in my opinion, was long pants for men. There is a lagoon close to the resort called Yal-Ku. We didn't have a chance to snorkel it but it is run by local residences and the water was clear as glass. Wish we could have done this. Overall, would go back in a minute. Great resort, great food, great fun!!


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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Omaha, NE
Age: 25-34
Travel: 1-2 trips/year

April 10, 2018
Vacay

We spent 4 nights here and it was THE. BEST. EVER. I can't say enough good things about this resort. So beautiful, romantic, comfortable. The staff was great, every thing we asked was quickly given. So polite. Food was very good. Entertainment was fun and enjoyable. We were here April 5-9. Great weather. The cabana was amazing. I highly recommend to anyone.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Arlington, TX
Age: 45-54
Travel: 1-2 trips/year

April 8, 2018
Best vacation ever.

What an amazing vacation. This all inclusive resort was top of the line from start to finish. The staff was beyond friendly. Every single staff member said “hola” as you walked by. Even the staff watering the plants or the bartender from a distance to housekeeping said “hola’ ad you walked by. All 3 pools were beautiful and they kept the drinks and food flowing. The entertainment staff was around all day and all night making sure you were having a good time. Pool activities to music every night st the bar lobby to evening shows and a night club. I have Never met a better staff. So many restaurants on premises. We did not get to eat at all of them, but not one complaint to be said. I’m addition, they grilled food everyday right in the pool area. So you did not have to leave for lunch if you preferred to stay. The beach was also beautiful... white sand and very clean. The entire hotel was spotless and there was always someone sweeping the grounds. Plus they said ‘hola’ when you walked by. There are no straws in the hotel because they are dangerous to the turtles, so i recommend bringing your own metal straws for the beach or pool. Can’t say enough about this place. Will definitely come back. Oh and the spa!!!! A must do!!!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Buffalo, NY
Age: 45-54
Travel: 3-6 trips/year

Room Information

Secrets Akumal features 434 elegantly appointed suites that include a private, furnished balcony or terrace, daily refreshed mini bar, a jacuzzi fit for two, BeyondTV smart system, 24-hour room service, complimentary Wi-Fi access and so much more.

Room Details

Junior Suite Tropical View
Hotel/Studio Unit Details

Junior Suite Partial Ocean View
Hotel/Studio Unit Details

Junior Suite Ocean View
Hotel/Studio Unit Details

Junior Suite Swim Out
Hotel/Studio Unit Details

Preferred Club - Junior Suite Tropical View
Hotel/Studio Unit Details

Preferred Club - Junior Suite Swim Out
Hotel/Studio Unit Details

Preferred Club - Junior Suite Ocean View
Hotel/Studio Unit Details

Romance Master Suite Ocean View
Hotel/Studio Unit Details

Deal of the Day - Junior Suite ROH (Non-Refundable)
Hotel/Studio Unit Details

What's to Love

After a flight with germ-ridden humans, the cool towel and welcome cocktail refresh body and soul.

Elegant, hip suites in warm woods and bright pinks & reds that include a private balcony or terrace.

Many fantabulous suites have in-suite Jacuzzis for two and heart-stopping ocean views. (For realz).

Akumal means "Place of the Turtles" so you can swim, snorkel, and even talk to these magic creatures.

Secrets box for private room service delivery - you don't ever have to see a human if you don't want to.

Descending into Relaxation Central (the spa) with the hydrotherapy circuit and a Swedish massage.

Snorkeling at the second largest barrier reef in the world and enjoying hours of coral-gazing and fish-ogling.

 

What We'd Change

The drive from the airport is a little lengthy at an hour long, but the seclusion on top of the fact you're only 20 minutes away from famous Playa del Carmen more than makes up for it.

 

Why You Should Go

You're an hour away from the airport, but remember that you'll be totally secluded.

The other cherry is that you're only 20 minutes away from beautiful Playa del Carmen.

This heavenly haven is rated as one of the Top 10 Beaches in Mexico by TripAdvisor®. Love this.

You can take a cocktail class (channel Tom Cruise in "Cocktail"), or shake a leg in dance classes.

You can upgrade to Preferred Club which means better rooms, private swimming pool, and much more.

For a break from beachy stuff, you can hang out and be awed by Mayan ruins nearby.

Break out your inner fish with deep-sea fishing, water polo, Hobie cats, and kayaking.

Available Amenities

  • Beach
  • Volleyball
  • Cable/Satellite TV
  • Concierge Services
  • Currency Exchange
  • Daily Maid Service
  • Jacuzzi
  • Kayaks
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Pool Bar
  • Swimming Pool(s)
  • Scuba Diving ($)
  • 24 Hour All-Inclusive
  • Archery
  • Basketball
  • Dance Classes
  • Medical Services ($)
  • Water Polo
  • Ping Pong
  • 7 Restaurants
  • 6 Bars/Lounges
  • Spa Services ($)
  • ATM/Banking
  • Fax Machine ($)
  • Conference Facilities ($)
  • Yoga
  • Handicap Room Available
  • Wedding Services ($)
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Beach Volleyball
  • High Speed Internet Access
  • Fitness Center
  • Beach Towels
  • Beauty Salon ($)
  • Swim-Up Bar
  • Fishing ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Deep-Sea Fishing
  • Eco-Adventure Tour(s)
  • Jet Ski Rentals
  • Kayaking
  • Mayan Ruins
  • Nature Park(s)
  • Sailing
  • Scuba Diving
  • Theme Park

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Secrets Akumal Riviera Maya

Carretera Federal 307, km 254+600 Pueblo de Akumal

+52-984-877-3600

Hotel Description

Secrets Akumal Riviera Maya: Noble Beach Prize Winner - The Bath DE Luxe

For just a moment, picture this: you are sitting on the beach digging your toes into snow-white sand that's hugged by an aqua tealy ocean. Not far away you see some smiling faces walking towards you. You ask why the happiness and they (in unison) say one word, "Turtles." Turns out you can swim with these sweet shelled creatures. It's just the next in a series of Awesome that you're reveling in on Akumal Beach.

Want to join this bliss? You can.

Secrets Akulmal Riviera Maya has everything you have ever wanted in an all-inclusive getaway, and so very much more. There's a name for all this awesome - Unlimited-Luxury®. Here's a snapshot of what you get:

  • Unlimited gourmet a la carte dining - eight gourmet restaurants (no reservations needed), plus a coffee bar for your requisite caffeine rush.
  • 24-hour room service - if you wake at 4:13 am and want something, you can get it.
  • Limitless international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too. All you can drink).
  • Daily refreshed, complimentary mini-bar. You'll never be parched.
  • Nightly entertainment at the open-air theater - a live show every night. Get ready!
  • Pool and beach wait service. (Chilled beverages at your beck and call).
  • No wristbands. (You're not at a sleepaway camp).
  • No gratuities, unless you are so moved.
  • The Sip, Savor & See program lets you to wine/dine at sister properties including Dreams Riviera Cancun, Now Jade and Now Sapphire.
  • Free Wi-Fi, Free International Calling with Unlimited Connectivity - mobile app that lets you stay connected, that is, if you want to.


DINING

Two words: Epicurean Extravaganza. So prep your palate for everything from pasta and tacos, to Thai chicken and Confit Pork Loin - plus a fresh seafood spot and two grills. Afterwards (or any time in between) grab an espresso at Coco Cafe. You've got eight restaurants to devour. At one stellar spot, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night. Hungry yet?

Market Cafe
Type: International Buffet
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 12pm-3pm; Dinner - daily, 6pm-11pm
Description: Lively, casual space explores flavors from all around the world, featuring a buffet and private seating.
Dress code: Casual.

El Patio
Type: Mexican
Hours: Daily, 6pm-11pm
Description: A la carte dining with traditional Mexican ambiance.
Dress code:
Elegant Casual. Gentlemen are required to wear long trousers and collared shirts.

Barefoot Grill
Type: Grill
Hours: Daily, 11am-5pm
Description: Enjoy a variety of light lunch specialties with an ocean view each day.
Dress code: Casual

Oceana
Type: Seafood
Hours: Daily, 6pm-11pm
Description: Scrumptious seafood favorites served a la carte in an outdoor setting, perfect for a romantic evening with your loved one.
Dress code: Casual elegance

Bordeaux
Type: French
Hours: 6pm-11pm
Description: Savor the taste of French cuisine each evening at Bordeaux, serving delectable fare in a romantic, elegant setting.
Dress code: Casual elegance

Coco Cafe
Type:
Cafe
Hours: 24 hours a day, 7 days a week.
Description: Enjoy premium coffee and snacks in a casual and relaxed atmosphere at the Coco Cafe.
Dress code: Casual

Himitsu
Type: Asian fusion
Hours: Nights vary, 6pm-11pm
Description: Himitsu offers guests a fusion of Pan-Asian and hibachi a la carte delicacies.
Dress code: Casual elegance. Long pants are required for men. No sleeveless shirts or flip flops.

Portofino
Type: Mediterranean
Hours: Nights vary, 6pm-11pm
Description: Explore the flavors of the Mediterranean with delicious Italian favorites served each evening.
Dress code: Casual elegance. Long pants are required for men. No sleeveless shirts or flip flops.

Seaside Grill
Type: Grill
Hours: Breakfast - daily, 8am-10am; Lunch - daily, 11am-5pm; Dinner - daily, 6:30pm-11pm
Description: Located directly on the beach, Seaside Grill offers a variety of light snacks, full meals and a la carte Caribbean steaks during the evening.
Dress Code: Casual.

Dining Program
The Sip, Savor & See package is available at Secrets Akumal and allows guests a chance to enjoy dinner and an evening of entertainment at all sister Secrets, Dreams, Now and Sunscape Resort & Spas in the area. Guests must make arrangements a day in advance by 3pm with the resort concierge, including arrival and return times and restaurant selection. Offer includes dinner and entertainment and guests can use the dining and bar facilities of the resort they are visiting from 6pm-1am. A maximum of 4 guests are allowed per seating. Special restrictions may apply for Christmas and New Year's Eve dinners and other special events. Round-trip taxi fare and gratuities not included.

All hours are subject to change.



BARS/NIGHTLIFE

Adult refreshment abounds in this otherworldly lush locale with six rockin' joints: lobby, swim-up, pool, beach (two) plus a theater bar. Cheers.

Manatees
Pool-side bar. Daily, 10am-5pm

Barracuda
Beach bar. Daily, 10am-5pm

Rendezvous
Lobby bar. Daily, 10am-1am.

Showtime Bar
Bar with entertainment. Daily, 9pm- end of show (10:30pm/11pm).

Desire
Music lounge. Daily, 10pm-1am.

Sugar Reef Bar
Wait service is provided at the pool deck for this main bar. Daily, 9am-11pm.



BEACHES AND POOLS

You've hit the beach jackpot. Cited by TripAdvisor® as one of the Top 10 beaches in Mexico, Akumal Beach is beyond dreamy. Oh, and just 150 meters offshore lies the second largest barrier reef in the world. Want more? There are three sparkling pools including a lavish infinity pool with a killer view of the ocean. You're welcome.

SPORTS/ACTIVITIES

Water

  • Swimming
  • Snorkeling
  • Kayaks
  • Water aerobics
  • Pool volleyball
  • Water polo

Available for an additional charge

  • Scuba diving
  • Deep sea fishing
  • Sport fishing
  • Windsurfing

Land

  • Ping-pong
  • Basketball
  • Volleyball
  • Beach volleyball
  • Archery
  • Yoga
  • Cocktail classes
  • Dance lessons
  • Football

Golf
Secrets Akumal offers guests complimentary green fees at the nearby Riviera Maya Golf Club.

November 1, 2016 through April 30, 2017 and November 1, 2017 through December 23, 2017:

  • Premium Tee Time Supplement: $35 per person
  • Cart fee: $90 per person

From May 1 through October 31, 2016 and May 1 through October 31, 2017:

  • Premium Tee Time Supplement: $15 per person
  • Cart fee: $75 per person


INTERNET

The resort's Unlimited Connectivity program offers complimentary Wi-Fi access and calls to the U.S. and Canada in all guestrooms and public areas. Secrets Akumal also offers a free mobile app that allows guests to stay connected to family and friends at the resort and at home, without any cell phone roaming charges. The app offers access to social media, free app-to-app calling, resort info, local info and discounts, and even weather.

SPA SERVICES

The world-class Secrets Spa by Pevonia is a 13,000 sq ft facility that includes treatment rooms, multi-functional indoor massage spa suites, spa suites for couples, and a full-service beauty salon for an additional charge. Daily, 8am-8pm. First massage at 9am. Reservations recommended.

Amenities and services include the following:

  • Massages
  • Body treatments
  • Hydrotherapy circuit
  • Facials
  • Haircuts and styling
  • Manicures and pedicures
  • Make-up applications


WEDDING/HONEYMOON

Secrets Akumal Riviera Maya offers wedding/honeymoon services and packages. Please contact the hotel directly for more information.

CHILD CARE

Secrets Akumal Riviera Maya is an adults-only resort.

ADDITIONAL INFORMATION

Location
Secrets Akumal Riviera Maya is located just 20 minutes from Playa del Carmen and 1 hour South of the Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: 12pm.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 4-night minimum stay is required every year for travel Dec 26-31.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.



Deal of the Day Terms and Conditions
By booking the Deal of the Day room you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.


All hours, fees, amenities, information and services are subject to change without notice.
Note: The use of drones or artifacts that fly or float in or on the premises of AMResorts hotels is strictly forbidden, except for those that have written authorization from the General Management of the hotel
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