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Reflect Krystal Grand Cancun

Mexico - Cancun

Our Rating
1-800-880-2177
3 Nights with Air from $399 All-Inclusive
Info Customer Reviews Questions & Answers

Reflect Krystal Grand Cancun is located on a sunny, stretch of powder-white sand, offering breathtaking views of the spa ... More

Customer Rating 19 Reviews
Value
 
3.8
Service
 
3.6
Beaches & Pools
 
4.0
Dining Options
 
3.1
Room Comfort
 
3.7
3.7 out of 5
"Everything was amazing and even more beautiful than I could’ve imagined. Hotel was great, everyone was very friendly and glad to help. There is a large variety of different food options with great food..." – Briannaaaa
19 out of 29 (66%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.8
Service
 
3.6
Beaches & Pools
 
4.0
Dining Options
 
3.1
Room Comfort
 
3.7
3.7 out of 5
"Everything was amazing and even more beautiful than I could’ve imagined. Hotel was great, everyone was very friendly and glad to help. There is a large variety of different food options with great food..." – Briannaaaa
19 out of 29 (66%) customers would recommend this product to a friend.
Pool daytime Beach nighttime A beautifull moon view from hotel Infinity Pool
All Customer Reviews
1-4 of 19 reviews. Sort by
November 14, 2018
my wife and i are going back again in spring!!

i was impressed with the service and care we received from the staff from the time we arrived til the time we left! the ocean view from the 10 floor was breath taking. from the best sand beach i've been to, to the unbelievable blues of the ocean. our room was roomy and clean. the room staff was great. not one issue with anything regarding our room! plenty of places to have a drink or food. the waiters were all over the place taking drink/food requests! ( on the beach or at one of the three pools.) if you're looking for nitely entertainment, it wasn't happening happening on site. a short walk down the road had plenty of entertainment going on! food options weren't the greatest. with all of that said, we're going to go back in spring! the resort was that GOOD to disregard the low points.


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: WISCONSIN
Age: Over 65
Travel: 3-6 trips/year

November 12, 2018
Perfect Paraside

Great beaches ,great location, and great punctual service! Beautiful beach along with nice room !


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Delaware
Age: 19-24
Travel: 1-2 trips/year

November 11, 2018
Disappointed

Disappointed in the limited food choices and dirty hotel room


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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: New York
Age: 25-34
Travel: 3-6 trips/year

November 11, 2018
Avoid

AVOID! The hotel is old, needs renovation. First room they gave us had terrible mattresses and pillows. They changed it for room with better beds. Food is not bad but there is very poor selection of it. We stayed at another hotel 3 years ago, huge difference. Stuff is amazing! Beach is nice, no waves, but locals allowed to come so think about if you want more privacy. Finally if you looking for quietness it isn’t right place for you. The nearest discotheque plays loud music, it is so loud, that seems the nuclear war has started. They play it at a day time and night time till 4 a.m. It is absolutely unacceptable for me, I had to hold my baby sleeping for hours! The concierge suggested to use earplugs. Absolutely frustrating vacation!


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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
1.0
User Image

From: New York, NY
Age: 35-44

Room Information

Two stunning towers, one specifically for Altitude Club guests, host 395 beautiful rooms and suites offering stunning views of the Caribbean Sea and Nichupte Lagoon.

Room Details

Deluxe Room
Hotel/Studio Unit Details

Deluxe Partial Ocean View
Hotel/Studio Unit Details

Deluxe Ocean Front
Hotel/Studio Unit Details

Family Suite Ocean Front
Hotel/Studio Unit Details

Honeymoon Suite Ocean Front
Hotel/Studio Unit Details

Altitude Suite
Hotel/Studio Unit Details

Altitude Suite Ocean Front
Hotel/Studio Unit Details

Deluxe Room - November Sale (5)
Hotel/Studio Unit Details

Deluxe Room - November Sale (6)
Hotel/Studio Unit Details

Deluxe Room - November Sale (7)
Hotel/Studio Unit Details

What's to Love

The UNLIMITED-LUXURY® INCLUSIONS give you everything you could ever dream of at an all-inclusive

Upgrading to the Altitude Club gives you access to the adults-only pool. Say hello to kid-free relaxation!

Indulging in a day of pampering at the Reflect Spa, it's a dream!

 

What We'd Change

The drive from the airport can seem like forever when paradise is waiting, but trust us, it's worth the wait!
 

Why You Should Go

The intimate layout of this resort will have you feeling like you're in a secluded paradise, right in the middle of everything Cancun has to offer

The theme parties, oceanfront bars and entertainment venues will keep you entertained for your whole vacation!

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Pool
  • Conference Facilities ($)
  • Cribs Available on Request
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Playground
  • Swimming Pool(s)
  • Scuba Diving ($)
  • 24 Hour Front Desk
  • Sauna
  • Poolside Bar
  • Steam Room
  • Parking
  • 5 Restaurants
  • 5 Bars/Lounges
  • Shopping
  • Multilingual Staff
  • Massage ($)
  • Elevators
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Health Club
  • Snorkeling ($)
  • Handicap Room Available
  • Wedding Services ($)
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Wireless Internet in lobby
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Dive Shop(s)
  • Fishing
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Horseback Riding
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Tennis Courts
  • Water-Skiing
  • Windsurfing

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Reflect Krystal Grand Cancun

Pso Kukulcan, km 9 lotes 9 y 9 A

+52 998 848 9800

Hotel Description

Reflect Krystal Grand Cancun

Reflect Krystal Grand Cancun is located on a sunny, stretch of powder-white sand, offering breathtaking views of the sparkling blue, Caribbean water. This beautiful resort offers everything you could possibly need for a relaxing, beach vacation! Four shimmering swimming pools, including a children's pool, offer something for each traveler's tastes. Delicious meals and treats are available at three a la carte dining options, a buffet, a ceviche bar, and a deli cafe with no required reservations. Five bars and lounges serve a wide array of cocktails and unlimited top-shelf spirits. Supervised fun for kids 3-12 is available at the Explorer's Club allowing adults to sneak away and enjoy pampering at the spa. Reflect Krystal Grand Cancun caters to every vacation style and creates the perfect atmosphere for moments to remember forever.

DINING

Restaurant O
Type: International buffet
Hours: Breakfast 6:30am-11am; Dinner 5pm-11pm.
Description:International offerings serving breakfast and dinner buffets.
Dress code: Casual

The Grill
Type: Hours: Lunch and dinner 12pm-11pm.
Description: A la carte grilled specialties served for lunch and dinner
Dress code: Casual

Risotto
Type:Italian
Hours: Dinner 6:30-11pm
Description: A la carte Italian cuisine
Dress code: Casual elegance

Ayami
Type:Asian
Hours: Dinner 6:30-11pm
Description: A la carte Asian cuisine
Dress code: Casual elegance

The Beach Bar & Grill
Type: Bar favorites
Hours: 10am- 6pm
Description: Snack favorites like ceviche, burgers, nachos and more
Dress code: Casual

The Deli
Type: Deli favorites
Hours: Dinner 6am- 11pm
Description: Coffee, tea, bagels, salads and desserts.

El Mortero
Type: Mexican
Hours: Dinner, 6:30pm-11pm
Description: As part of the culinary experience, the hotel offers guests authentic Mexican Cuisine at the traditional El Mortero, which is located on the main strip, walking distance from the resort. Reservations Required.
Dress code: Casual elegance

Hours are subject to change. All restaurant openings rotate throughout the week. Number of restaurants open for each meal is dependent upon occupancy levels.



BARS/NIGHTLIFE

Lobby Bar
Open daily, 5pm-11pm

The Lounge & Terrace
Open daily, 10am-12am

The Pool Bar
Open daily, 10am-6pm

K Bar
Open daily, 11am-5pm

Altitude Club Bar
Open daily, 12pm-7pm (Located in the Altitude Tower and exclusively for Altitude Club guests.)



BEACHES AND POOLS

Spend the day lounging by one of the four shimmering swimming pools or relax with your toes in the sand as you lounge by the ocean.



SPORTS/ACTIVITIES

Water

  • Swimming
  • Water Aerobics
  • Motorized Water Sports ($ through Aquaworld)
  • Scuba Diving ($ through Aquaworld)

Land

  • Yoga
  • Pilates
  • Ping Pong
  • Dance Lessons
  • Golf ($ nearby)
  • Beach Volleyball
  • Beach Football

INTERNET

Wi-Fi is available for all guests.

SPA SERVICES

Spa services are available at The Reflect Spa for an additional fee.


WEDDING SERVICES

Wedding services are available at the resort.

CHILD CARE

Child care is available for kids ages 3-12 in the Explorer's Kid's Club.
Babysitting services are available at an additional fee.


ADDITIONAL INFORMATION

Location
Located in beautiful Cancun
25-minute car ride from the airport
15-minute car ride from the downtown Cancun

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

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Choose Your Options

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Number of Rooms:
 
Room 1 Details:
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Choose a Vacation Package
and Save More!
$200 in Resort Coupons More
4 days, 3 nights
Travel Dates 12/8 - 12/22
Starting at $399 was $919
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only one day left to book!
Dlx Partial Ocean View More
4 days, 3 nights
Travel Dates 11/25 - 12/22
Starting at $429 was $989
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!
$200 in Resort Coupons More
5 days, 4 nights
Travel Dates 12/23 - 12/31
Starting at $1109 was $3389
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!
Instant Savings More
6 days, 5 nights
Travel Dates 1/3 - 3/30
Starting at $799 was $2889
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 3 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST