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Paradisus Playa del Carmen La Perla

Mexico - Riviera Maya

Our Rating
3 Nights with Air from $619 All-Inclusive
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Cocktail-sipping adults will love lounging the day away at this stylish all-inclusive escape-haven. You'll swoon over th ... More

Customer Rating 211 Reviews
Value
 
4.5
Service
 
4.6
Beaches & Pools
 
4.3
Dining Options
 
4.5
Room Comfort
 
4.8
4.6 out of 5
"My husband and I recently got married and booked paradisus La Perla for our honeymoon and everything FAR exceeded our expectations!! MY biggest thing when traveling is that the room is clean, and our r..." – youphoria
214 out of 242 (88%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.5
Service
 
4.6
Beaches & Pools
 
4.3
Dining Options
 
4.5
Room Comfort
 
4.8
4.6 out of 5
"My husband and I recently got married and booked paradisus La Perla for our honeymoon and everything FAR exceeded our expectations!! MY biggest thing when traveling is that the room is clean, and our r..." – youphoria
214 out of 242 (88%) customers would recommend this product to a friend.
LA Palpa resturant by the RS pool One of the lounges at night (La Esmeralda side) Royal Srvice pool LaPerla Pool Paradisus Beach Beach View Paradisus La Perla 2016 Main pool on La Perla side at night First dinner. Salmon was amazing Poolside at the Paradisus!! Newly wed fun in paradisus playa del carmen We loved our Patio and used the Jacuzzi every night! April 2017 Bed Special gift from the Paradisus to celebrate our anniversay!! Me on the beach Swim up to rooms. April 2017 Beach view View from entry area. Hotel View
All Customer Reviews
1-4 of 211 reviews. Sort by
November 14, 2017
Best All-Inclusive I’ve stayed at!

Paradisus La Perla (adult only side) is the best/nicest all-inclusive I have stayed at. I must say that we did book the “Royal Service.” From the moment we arrived, the courteous staff made us feel right at home. They even did all of the check-in process for us while we enjoyed some snacks and champagne in the welcome lounge. The rooms were absolutely gorgeous. The decor in the rooms, as well as the rest of the resort, is ultra-modern, which is what I like, so if you like modern, then you will love this place. Everything is super clean. The pools were awesome and the private Royal Service pool was heated to perfection with a swim up bar, so that’s where we spent most of our time. The main pool was also gorgeous and seemed to where lost of the “action” was, but it was not heated. All the bartenders and waiters at the pool areas were very nice and welcoming, and we never waited for a drink. They even have waiters coming around and asking if you need any food while you’re at the pool. Speaking of food, the food at this place is definitely the best I’ve ever had at an all-inclusive resort. I have to admit that I had lost all faith in all-inclusives after my previous experiences, which were all bad, especially in terms of food. But this place definitely renewed my faith. Every meal we had was delicious. Even the lunch menus were awesome (I had lamb for my first lunch). You have access to the entire resort, so some of the restaurants and entertainment are on the family side (La Esmeralda). Which was fine, because the entire property is absolutely gorgeous. It was not like the family side was all “kidded-out” just because children were allowed on that side. It was just as nice and modern as the other side. The butler service that came with the Royal Service package was nice and our butler Sergio Rodriguez was great. We’re not very needy, so we really didn’t bother him much, but he still checked with us every day to see if we needed anything and confirm our dinner reservations. He also did some special touches in the room, like champagne with chocolate covered strawberries one night, and we found our balcony hot tub filled up for us with a bubble bath another night. I exercise regularly, and the gym in the resort was awesome. Nicest gym/equipment I’ve seen in a hotel/resort. I literally don’t have one single complaint about this trip. A couple things I’d mention though are that there couple of been a little more late night entertainment options, but the entertainment they did have was good. Also, the beach on the Royal Service side was a bit rocky, which meant you’d have to walk down the beach a bit to find a swimmable area. I’m not a beach guy, so I really didn’t care, but the beach bums I was with did mention it. All-in-all, it was fantastic experience and I would go back in a heartbeat!!!

Main pool on La Perla side at night One of the lounges at night (La Esmeralda side)
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Pennnsylvania, USA
Age: 35-44
Travel: 1-2 trips/year

November 2, 2017
Disappointing22

La perla was trying to hard for extremely fancy and fell short for me. We were there for 25 th wedding anniversary. When we arrived our room was not ready 2 hours later we finally got to go to our room. First day there we get pressure sell for 3 hours to buy there “membership “ which is timeshare!!! Vacation should not start with hotel trying to sell you a 50,000 timeshare the food was not great!! Again trying to be to fancy and artsy ... how about flavor instead!! We went all adult all inclusive and well most the restaurants were on family side so we ended up with kids all the time . And all inclusive .... not really everything was extra price for this extra price for that even charged you a trip fee for room service !! What exactly is in the all inclusive?? The beach was not very accessible and very very small nothing to really see much less do on it!! All in all the only positive thing I took away from la perla was their staff was very friendly nice people. I will not be going back !


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Overall Rating: 2
Value
 
2.0
Service
 
2.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
4.0
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From: Texas
Age: 45-54

October 30, 2017
HAD AN AMAZZZINGGG TIMEEEEEE

I stayed at this resort for 8 days and one word to describe my experience was AMAZZZINGGGGGGGGGGGGGGGGGGGGGGG!!! PROS: 1. Food is BOMB…There are 22 Restaurants & Bars, so you should find something you like. Best restaurants were Bana Fusion- PLEASE GET THE ROCK SHRIMP!!!!!!!! And The Grill for dinner is amazing!! AND fresh guacamole EVERWHERE AND EVERDAY AT ALL RESTAURANTS 2. RESORT IS ABSOLUTELY BEAUTIFUL AND LOVELY 3. Housekeeping is amazinnngggg!! They come twice a day to clean your room and do an amazing job 4. Night Entertainment is nice, the Red Lounge Club gets wild for the adults Cons: The only con is the mixers for the drinks are NASTY; it leaves a cheap taste in your mouth. They do have premium liquor though, but you have to request it or the bartenders are going to give you the cheap stuff. If you are a PARTIER PLEASE FOR ONE NIGHT GO TO COCO BONGO!!!!!!!!!!!!!!!!!!!!!!!!! Through the resort tix are $70 plus $10 for quick admission—YOU MUST GET THE QUICK ADMISSION or you are going to wait in line FOREVER. This includes pick up and drop off to and from the club.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: WASHINGTON DC
Age: 25-34
Travel: 3-6 trips/year

September 23, 2017
Exceeded on all levels!

From Day 1 Paradisus exceeded our expectations. The resort is well managed, very clean and accommodating to everyones needs. We have been to lots of all-inclusives and this one has been the by far the best. The room is big, clean, comfortable and just awesome. We did an upgrade for the swim up and it was worth it. $60 a day.. One thing I would suggest that I did not do and wish I would of is get the royal service option. Private bar, private pool and beach. Not that you need it but it wasn't that expensive the TLC you got with the royal service. Don't forget to go to the "M-Bar" . Everything about this resort is First Class and we will definitely return. Thanks to all the wonderful staff!!

Exceeded on all levels!
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Hilltown pa
Age: 45-54
Travel: 1-2 trips/year

Room Information

Paradisus Playa del Carmen for Adults, features 394 elegantly-appointed suites, including 60 swim-up suites, the most of any resort in Mexico. All rooms include air conditioning, living area with sofa, modern bathroom with sensory tub and two rain showers, cable TV, daily-stocked mini bar and 24-hour room service.

Room Details

Paradisus Junior Suite
Hotel/Studio Unit Details

Paradisus Junior Suite Swim Up
Hotel/Studio Unit Details

Paradisus Junior Suite Royal Service
Hotel/Studio Unit Details

One Bedroom Suite Swim Up
Hotel/Studio Unit Details

One Bedroom Master Suite (Available beginning 12/23/17)
Hotel/Studio Unit Details

One Bedroom Master Suite Swim up (Available beginning...
Hotel/Studio Unit Details

Paradisus Junior Suite Royal Service Swim Up (Available...
Hotel/Studio Unit Details

One Bedroom Suite Royal Service (Available beginning...
Hotel/Studio Unit Details

One Bedroom Master Suite Royal Service (Available...
Hotel/Studio Unit Details

One Bedroom Suite Swim Up Royal Service (Available...
Hotel/Studio Unit Details

One Bedroom Master Suite Swim Up Royal Service (Available...
Hotel/Studio Unit Details

One Bedroom Suite (Available beginning 12/23/17)
Hotel/Studio Unit Details

What's to Love

Hanging with other beach-loving adults at this all-inclusive luxury resort.

Drinking deliciously yummy martinis at "M Bar." Cheers.

Unwinding from a relaxing day beachside. Dip in the Jacuzzi on your balcony if you want.

Upgrading room to Royal Service - luxury suites, private pool, Bali beds at the beach. So worth it.

Two full-time staff members that are dedicated to guests' experience, i.e., spoiling you rotten.

 

What We'd Change

Rooms are modern and comfortable but can seem dark. With all there is to do, you won't be in the room before dark anyway.

 

Why You Should Go

Once you land, you're just a short 45-minute from beachy bliss.

Lots of party-inspired classes - tequila tastings, wine tastings, tango lessons.

Zen-like activities, too. Pilates, stretching, meditation. Time to disconnect.

Booking time at YHI spa and melting into a massage, facial treatment or the plunge pool.

You can shimmy over to La Esmeralda. You've got access to their amenities.

Available Amenities

  • Tour Assistance
  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Jacuzzi
  • Laundry Services ($)
  • Nightly Entertainment
  • Roll-Away Bed (on request)
  • Tennis Court(s)
  • Whirlpool/Hot Tub
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Steam Room
  • Dance Classes
  • Medical Services ($)
  • Non-Smoking Rooms (on request)
  • 9 Bars/Lounges
  • Porter/Bellhop
  • Multilingual Staff
  • Snack Bar
  • Elevators
  • 11 Restaurants
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Spa ($)
  • Spa Services ($)
  • Safe Deposit Box - Front Desk
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Wireless Internet
  • Flat Screen Television
  • Beach Towels
  • Loungers at Beach and Pool
  • Tour and Island Information
  • Beauty Salon ($)
  • Handicap Facilities/Wheelchair Accessible
  • Evening Entertainment
  • Swimming Pool
  • Handicap Rooms (on request)
  • Connecting Rooms Available
  • Swim-Up Bar
  • Car Rental Available ($)
  • Gift Shop ($)
  • ATM/Banking ($)
  • Doctor on call 24 hours
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Chichen Itza and Coba Ruins
  • Dive Shop(s)
  • Fitness Center
  • Kayaking
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Parasailing
  • Sailing
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Spa(s)/ Wellness Center(s)
  • Tennis Courts
  • Volleyball Court(s)
  • Watersports Rentals
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Paradisus Playa del Carmen La Perla

5a Ave, Equina Calle 112

+52 984 877 3900

Hotel Description

Paradisus Playa del Carmen, La Perla: Adults-only Luxurious All-Inclusive Eden

Cocktail-sipping adults will love lounging the day away at this stylish all-inclusive escape-haven. You'll swoon over the breathtaking setting with swaying palms and warm ocean breezes. The melt-your-stress-away spa with tons of treatments will take you to your Happy Place. Taste bud-slaying gourmet cuisine and oceans of water sports also await your undivided attention. Beach Citizens, this is paradise found.

At Paradisus by Melia, the memories begin when you arrive.



DINING

An epicurean bounty filled with Latin fusion, Mediterranean, classic French, traditional Italian, Mexican favs and enough comfort food to keep your palette satisfied. With 24-hour room service and a bevy of restaurants, you'll be able to nosh on just about anything you want.

Passions by Martin Berasategui
Type: Signature Gourmet
Hours: Daily, 6pm-10pm
Description: Seven Star Michelin Chef Martin Berasategui brings his world-renowned cooking to Playa del Carmen. The restaurant is open to all including non-guests and provides a retro-glamorous atmosphere. Guests will pay an additional charge to dine here. This surcharge applies for the 7 Courses menu tasting and does not include wine pairing. Reservations are required. Reservations are required.

Fuego
Type: Latin Fusion
Hours: Daily, 6pm-11pm
Description: Latin fusion bar treats diners to spicy ceviche and a raw bar in a trinity of dining options.

Dress code:Casual

The Grill
Type: Grill
Hours: Lunch - daily, 12pm-4pm; Dinner - daily, 6pm-11pm; Late-night snack-daily, 11pm-6am
Description: Italian-Argentinean grill with wood-fired pizza oven, and featuring a selection of Paradisus natural salads and a dinner menu.

Hadar
Type: International
Hours: Daily, 12pm-4pm
Description: Serving an international lunch and dinner buffet, featuring show cooking and on-the-spot, fresh-squeezed fruit juice area.

La Palapa
Type: International
Hours: Daily, 7am-11pm
Description: Exclusive Royal Service, a la carte restaurant highlighting romance with an enticing menu for continental breakfast and dinner, as well as an all day selection of snacks.

Bana
Type: Asian
Hours: Daily, 6pm-11pm
Description: Contemporary Asian dining experience features separate entrances for adults and families.
Located at La Perla. Children under 18 are allowed 6pm-8pm.

Naos
Type: International
Hours: Breakfast - daily, 6am-11am; Lunch - daily, 1pm-4pm; Dinner - daily, 6pm-11pm
Description: Serving an international buffet, featuring show cooking and on-the-spot, fresh-squeezed fruit juice area.

Vento
Type: Mediterranean
Hours: Daily, 6pm-11pm
Description: A distinctly Mediterranean dining experience that offers dining variety on a palm-filled outdoor terrace, private party dining room, and air-conditioned restaurant.

Mole
Type: Mexican
Hours: Daily, 6pm-11pm
Description: Mexican contemporary cuisine starring a special "Live" quesadilla area "Tres Marias" style. Diners have three romantic options: private-room dining, air-conditioned restaurant and balmy outdoor terrace.

The Market
Type: Grill
Hours: Lunch - daily, 12pm-4pm; Dinner - daily, 6pm-11pm
Description: Mouth-watering selection of Paradisus Natural salads headlines the dinner menu at this Rodizio grill starring a wood-fired pizza oven and lovely outdoor terrace.

Hydro Grill
Type: International
Hours: Daily, 12:30pm-10pm
Description: Exclusive Family Concierge restaurant with private indoor bar and swim-up bar. Serving casual dining plus an all-day snack selection.

All hours are subject to change.



BARS/NIGHTLIFE

Grab a drink at any one of the swank spots at the resort. Wines, martinis, tequilas, Sake, beers, and cocktails flow freely. You've got fourteen bars to visit. Salud, beach lovers.

Red Lounge
Lobby bar and after-dinner lounge located at La Perla. Daily, 6pm-2am.

M Bar Martini & Wine
Located near Fuego and Passion. Robust wine cellar and exclusive themed martini selection. Daily, 6pm-10pm.

South Avenue Bar
Located at La Perla. Covered and open-air venue near restaurants buzzes with energy, events and music. Daily, 9pm-2am.

Sunset Snack Bar & Grill
Located in the pool area at La Perla. Snack bar, grill and wet bar serving refreshing tropical cocktails. Daily, 9am-7pm.

Gabi Club Bar
Located at El Zocalo. Ultimate chill-out club features a bar with casual, chic elegance--serves finger food and cocktails. Evening entertainment. Daily, 11am-2am.

The following bars are open to all guests (families permitted):

Toji
Located at Bana, specializing in sake. Daily, 6pm-10pm.

Blue Agave
Located near Vento and Mole. Pre-dinner tequila and mezcal specialties, fully stocked wine cellar. Daily, 6pm-10pm.

North Avenue Bar
Located at La Esmeralda. Music-filled, outdoor-restaurant-area venue for listening, watching, talking and dancing. Daily, 9pm-2am.

Sunrise Snack Bar and Grill
Located in the pool area at La Esmeralda. Snack bar, grill and wet bar serving refreshing tropical cocktails. Daily, 9am-7pm.



BEACHES AND POOLS

This stunning spot sits on a private bay where you get to lounge on pristine sands with crisp blue water and not a care in the world. For some serious sunning spots, head to the glistening pools. Umbrellas, loungers and a refreshing swim-up bar are exactly what you had in mind. (If you want to book a Bail Bed at the pool, it will be a $50 fee.)

SPORTS/ACTIVITIES

The resort features a water sports concession on-site (fees apply) plus tennis.

INTERNET

Complimentary Internet access is available in the guest rooms.

SPA SERVICES

Yhi Spa offers the ultimate in spa experiences in luxurious surroundings (fees apply). Daily, 8am-8pm.
  • Zen-like spa sanctuaries with indoor and outdoor treatment rooms
  • Gaia signature face and body therapies
  • Hydrotherapy aromatic baths
  • Body and facial treatments
  • Full service beauty salon


WEDDING SERVICES

The Glow Honeymoon Package is now complimentary when booking seven nights in ANY room category. The package includes:

  • In-room bottle of chilled sparkling wine
  • Luscious tropical fruit display
  • Rose petal turndown service one night during stay
  • 10% discount on spa services for the couple


ADDITIONAL INFORMATION

Location
Paradisus Playa del Carmen, La Perla is located on 5th Ave in Playa del Carmen, approximately 45 minutes from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon. A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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