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Krystal Grand Nuevo Vallarta

Mexico - Puerto Vallarta

Our Rating
1-800-880-2177
4 Nights with Air from $679 All-Inclusive
Info Customer Reviews Questions & Answers

Off the Pacific shores in Nuevo Vallarta, this beautiful resort is ideal for couples, families or friends. You'll be lou ... More

Customer Rating 5 Reviews
Value
 
3.8
Service
 
3.2
Beaches & Pools
 
4.0
Dining Options
 
2.5
Room Comfort
 
3.5
3.3 out of 5
"This resort is brand new the rooms were huge and gorgeous! The beach was amazing and they had lots of nice beach loungers with umbrellas for shade above them. Sergio at the buffet was our favorite he w..." – Cheyanne
3 out of 6 (50%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.8
Service
 
3.2
Beaches & Pools
 
4.0
Dining Options
 
2.5
Room Comfort
 
3.5
3.3 out of 5
"This resort is brand new the rooms were huge and gorgeous! The beach was amazing and they had lots of nice beach loungers with umbrellas for shade above them. Sergio at the buffet was our favorite he w..." – Cheyanne
3 out of 6 (50%) customers would recommend this product to a friend.
All Customer Reviews
1-4 of 5 reviews. Sort by
May 21, 2018
Great stay overall

I really enjoyed my stay at the Krystal Grand. Everything was very clean and new, so it was very appealing to the eye. My biggest complaint is that there was a shortage of washcloths, every time the room was cleaned, they would be taken away and not replaced, and it took forever to get new ones. Other than that, I loved it. Food was great for all inclusive, staff was attentive and friendly, beach was beautiful and clean. I would definitely stay again, just bring my own washcloths next time.


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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Los Angeles, Ca
Age: 35-44
Travel: 1-2 trips/year

May 9, 2018
Never would go back

Con: upon arrival, nothing worked in our room (TV, phone & Fridge). Shower flooded the bathroom Pro: management fixed same day. Con: Not a true Buffet. 7-8 options lined up on hot trays with sterno cans blazing so hot that the food was over cooked. Same bland food options every day. Pro: Omelet bar Con: 3 resturants, but all required reservations to be made before 10 am. We stayed a full week and only managed to get one reservation @The Grill. Not all options are All-Inclusive. Food was terrible, all three of us left our food. Pro: nice dining area Con: Two bars available but don't open until 11. Pro: we loved all of our servers. Thank you, Marco, Christian, Hamir & Ramona Con: Two full size beds not Queen as advertized. Pro: pillows were good Con: Maid service very sporatic even with several requests through the week to have mini bar and shampoos replenished. Even wrote them a note for a reminder. Pro: Good job cleaning when they did clean. Con: Surfo's didn't have some items that were listed on their menu board but didn't let me know until 30 minutes when I went to check on my order. Pro: Taco's &Chaviche was good. Con: Overall the food was the biggest disappointment. I wish that there were a couple of resturants available that didn't require reservations.so you could have some variety. Also another bar or two, as we stayed for a week and there was nothing else to do. No live entertainment. Pro: the hotel was pretty and very clean. The staff are very hard workers.


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Overall Rating: 1
Value
 
3.0
Service
 
2.0
Beaches & Pools
 
4.0
Dining Options
 
1.0
Room Comfort
 
2.0
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From: Arlington, Washington
Age: 55-64
Travel: 3-6 trips/year

May 7, 2018
Great resort

The resort was amazing! We had no problems. Its very clean, staff was very kind and helpful. The only thing i didnt like was the food options. It was very limited compared to other resorts ave been to. But overall experience was good and i cant wait to return in the future!!!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
2.0
Room Comfort
 
5.0
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From: St louis
Age: 25-34
Travel: 7+ trips/year

April 29, 2018
Bang for your buck

This resort is brand new the rooms were huge and gorgeous! The beach was amazing and they had lots of nice beach loungers with umbrellas for shade above them. Sergio at the buffet was our favorite he went above and beyond for us every night. He even offered to bring a phone changer for me because I forgot mine at home, we LOVED him. This resort is top of the line and such a great deal.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Stillwater mn
Age: 19-24
Travel: 3-6 trips/year

Room Information

Krystal Grand Nuevo Vallarta has 480 rooms.

Room Details

Deluxe Garden View
Hotel/Studio Unit Details

Deluxe Ocean View
Hotel/Studio Unit Details

Junior Suite
Hotel/Studio Unit Details

Altitude Ocean View
Hotel/Studio Unit Details

What's to Love

Everything is included, so you'll have everything you want, and then some.

Grabbing a comfy Bali bed at the Sky Bar for some serious relaxing. Melt.

Kamp Krystal for the young kids & the games area for the teens. Ready for some "you time".

 

What We'd Change

This brand new resort is located in one of our fav spots. There is nothing we would change here.
 

Why You Should Go

The resort is located in Nuevo Vallarta, about 20 minutes from the airport. Delish cocktails await.

Make sure you book some much needed spa time. Stress-smashing massages, facials, pampering and more.

Don't miss the city's legendary landmarks & monuments - Guadalupe church, City Hall and the Malecon, the boardwalk along the ocean.

Available Amenities

  • Beach
  • Cable/Satellite TV
  • Children's Pool
  • Conference Facilities ($)
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • 5 Restaurants
  • 3 Bars/Lounges
  • Spa ($)
  • 24 Hour Room Service ($)
  • Wireless Internet
  • Watersports Center ($)
  • Fitness Center
  • Tour and Island Information
  • Pool/Beach Bar


Nearby Excursions & Attractions

  • Beach
  • Deep-Sea Fishing
  • Eco-Adventure Tour(s)
  • Golf Course(s)
  • Hiking/Biking Trails
  • Shopping
  • Watersports Rentals
  • Whale-Watching

Map of Local Area

Puerto Vallarta is one of the friendliest and most diverse beach destinations in the world. Once but a tiny fishing village, Puerto Vallarta is now a world-class resort area that has retained all of the quaint charms of the original village.

Krystal Grand Nuevo Vallarta

+52 624 163 4755

Hotel Description

Krystal Grand Nuevo Vallarta: Family-Friendly Fun on the Mexican Riviera

Off the Pacific shores in Nuevo Vallarta, this beautiful resort is ideal for couples, families or friends. You'll be lounging on the golden shores with breath-stealing views and everything at your fingertips, because this haven includes it all. You'll have a variety of restaurants and bars, activities, a large, shimmering pool and an amazing full-service spa that is ready to pamper you. If you've got the kiddos, Kamp Krystal will take care of the entertaining for you - arts and crafts, a playground, waterpark and more. You're really in a primo locale at Krystal Grand Nuevo Vallarta to explore the sites around you, plus see one of the prettiest sunsets.

DINING

Here, your taste buds will go on a quick jaunt around the world: Italian, Asian, Mexican and spots where you can dine on global fare. Dig in, Beach Lovers.

O Restaurant
Type: International
Hours: Breakfast, lunch and dinner - 7am-10:30pm.
Description: Offering a variety of cuisines in a buffet setting.
Dress code: Casual for breakfast and lunch and casual formal for dinner.

El Mortero
Type: Mexican
Hours: Dinner - 6pm-10:30pm
Description: Serving up a la carte Mexican specialties. Reservations required.
Dress code: Casual formal.

Risotto
Type: Italian
Hours: Dinner - 6pm-10:30pm
Description: Dine on traditional, a la carte Italian favorites. Reservations required.
Dress code: Casual formal.

Ayami
Type: Asian
Hours: Dinner - 6pm-10:30pm
Description: Dine a la carte on a variety of asian cuisines. Reservations required.
Dress code: Casual formal.

The Grill
Type: International
Hours: Lunch - 1pm-5pm; Dinner - 6pm-10:30pm
Description: Enjoy a variety of flavors during an a la carte lunch and for dinner, fine cuts ($) and more. Dinner reservations required.
Dress code: Casual formal.

Take A Bite
Type: Deli Gourmet
Hours: Open daily - 6am-10pm
Description: The deli offers grab-n-go food for you to enjoy. The deli is not included in the all-inclusive package. Additional fees apply.

Surfos
Type: Snack bar
Hours: Daily - 10am-6pm
Description: Snacks.

Oasis
Type: Snack bar
Hours: Daily - 10am-6pm
Description: Snacks.

All hours are subject to change.



BARS/NIGHTLIFE

Make sure you're thirsty before you arrive - these beachin' watering holes have all your favorite cocktails. Cheers.

Surfos
Pool bar.

Oasis
Pool bar.

Sky Lounge
Roof top bar (adults-only). Daily, 10am-10pm

Lobby Bar
Daily, 10am-11pm.

Time Out
Sports bar. Daily, 5pm-1am.

All hours are subject to change.



BEACHES AND POOLS

Located on the Pacific Coast in Nuevo Vallarta, this sunny locale has a beautiful beach that extends along the coast, where you can easily find a spot to perch for the day. Try one of the Bali beds at the Sky Bar for the ultimate lounging, and when you're ready to hit the pool, it's just a few steps away.


SPORTS/ACTIVITIES

Water

  • Water sport rentals ($)
  • Beach volleyball
  • Aqua-aerobics

Land

  • Fitness center


INTERNET

Free Wi-Fi access is available at the resort.



SPA SERVICES

Located in a unique and quiet location, Eternity Spa offers world-class services in terms of facial treatments, massage therapy, body treatments, cosmetic services, and more.

WEDDING/HONEYMOON

The resort's wedding staff will make your wedding come to life. Whether you want an intimate and romantic dinner, a traditional and colorful Mexican style celebration harmonized with Mariachi music or an elegant banquet to celebrate with all your family and friends, they will take care of all the details. Please contact the front desk for more information.



CHILD CARE

Kamp Krystal is ideal for children 5-12 years old. With an outdoor and indoor playground, spacious arts and crafts area, a large video area for movies and more, the team strives to make all the kids happy. Daily, 10am-5pm.

ADDITIONAL INFORMATION

Location
Krystal Grand Nuevo Vallarta is located about 20 minutes from Licenciado Gustavo Diaz Ordaz International Airport in Puerto Vallarta.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay



All hours, fees, amenities, information and services are subject to change without notice.
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Junior Suite
5 days, 4 nights
Travel Dates 6/19 - 10/31
Starting at $679 was $1869
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only one day left to book!
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6 days, 5 nights
Travel Dates 6/19 - 10/31
Starting at $929 was $1439
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST