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Catch yourself fantasizing about that deserted island in the Caribbean again?
Make that dream a reality at Isla Mujeres
...
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Catch yourself fantasizing about that deserted island in the Caribbean again?
Make that dream a reality at Isla Mujeres Palace, where you'll fine
all-inclusive perks on the secluded, romance-ready Isla Mujeres. If you've come to be pampered, upscale beachfront relaxation
is what Isla Mujeres Palace does best.
Less
"Absolutely both of us loved every moment at this resort. Got to make new friends and spend memorable moments. Excellent staff, food and transportation to the resort and back to the airport. Very though..." – Nimbus
12 out of 12 (100%) customers would recommend this product to a friend.Read All Reviews
Customer Rating
Value
4.2
Service
4.7
Beaches & Pools
4.2
Dining Options
4.2
Room Comfort
4.8
"Absolutely both of us loved every moment at this resort. Got to make new friends and spend memorable moments. Excellent staff, food and transportation to the resort and back to the airport. Very though..." – Nimbus
12 out of 12 (100%) customers would recommend this product to a friend.
All Customer Reviews
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July 31, 2017
Wonderful destinitation
My husband ne I spent five days in Isla Mujures Mexico at the Palace Resort. We were highly impressed with the well maintained property, pool,beach and all other buildings. The spa in the room is a great bonus. Alll staff members were highly engaging, fun to speak with and committed to making your experience memorable.
We plan to go back to this same destination again,
The staff at the resort were just top notch. Not a lot of food choices, but don't let that deter you as they will make you what you ask for. the food was delicious! My fav is the options at the ceviche bar- wonderfully done. The room was average, service was excellent though. I was disappointed in the beach, not at all conducive to long beach walks. Additionally, they have destination places on either side which get freq noisy guests multiple times per day. Overall a great experience, would go back again.
From:sacramento, ca Age:45-54 Travel:1-2 trips/year
February 16, 2017
Perfect Relaxing Getaway
We were truly relaxing on the beach within three hours of landing. That's impressive because we had get through the airport, take a private taxi from airport to a private ferry and finally to the island. The whole way someone was there to make sure we got to the right place and the handoff went well.
As the ferry pulled up to the resort's dock, we knew we made the right choice. The bellhop met us and took our luggage, explained who would meet us inside and showed up once we were in our room. The check in went very quickly and smoothly.
The resort is small and remote. If you want a romantic getaway or just need some peace and quiet, this is the place. There are some "day resorts" next door and they get a bit loud, but that didn't really bother us. We loved it.
The food is great and while there is only one restaurant, they have different specials every night. We enjoyed it all, but wished the desserts were up to the quality of the rest of the meal.
We did get out and toured the south part of the island. We took a snorkeling trip and did a few other things besides sitting in pool or on beach. We eventually transferred to another Place Resort in Cancun the last day to get a feel for what the other had to offer.
Isla Mujeres Palace is the perfect, romantic, 3 or 4 night getaway.
Overall this was definitely worth the money. I was looking for a non-party resort and that's exactly what I got with Isla Mujeres Palace. My girlfriend and I stayed for 4 nights and were completely relaxed the whole time. Alejandro at the pool bar made sure I always had a drink in my hand. I can't say enough about how great the service was, whether the bars or the restaurants, the employees made sure we didn't go without. I thought that having only 1 restaurant was somewhat limiting compared to other resorts I've stayed at but they do a great job of mixing up your food options so you don't really notice. Not to mention, you basically have an ocean view anywhere from the restaurant or the pool for that matter. After dinner, we'd usually chat with Ismael at the lobby bar for a while. Again, can't say enough about how great the resort staff was. Last but not least, it's less than a 10 minute cab ride to get into town if you want to do that.
I plan on going back next year and I'd highly recommend to a friend.
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What's the best excursion? How much should you tip?
Ask a question about Isla Mujeres Palace or help someone else answer theirs.
Can you answer these questions?
7 questions, 12 answers.
Do they still offer the $15oo credit and free calls to the US?2 answers
5 years, 64 months ago
Pittsburgh
The Isla Mujeres Palace still offers a package special with $500.00-$2500.00 resort credit. This is subject to qualifications of purchase date, travel date, and sale rate. The complimentary phone calls to Mexico, Canada, and continental US are part of the resorts all inclusive package.
MellissaCC
Yes, both are offered.
Nimbus
Is wireless internet free? Is there good snorkeling right off the beach or nearby? Do you provide snorkeling equipment?1 answer
4 years, 60 months ago
sb
Complimentary wireless Internet access is available in the guest rooms and throughout the resort. The resort provided non-motorized water sports. Please contact the resort directly as amenities are subject to change.
KellyCC
Approximately how long is the portion of beach that can be walked?2 answers
It's hard to tell from the photos whether or not the beach is partitioned off for each resort or if you can walk the entire length. I enjoy a nice walk on the beach in the morning, so this is important to me.
Thanks for answering this question.
4 years, 52 months ago
evamcl
If you would like to contact the resort directly to find out this information, please use the following email address: Info@Palaceresorts.Com
Thank you!
RobinCC
You cannot go for long walks on the beach, like at other resorts. The beach front is only about 300 yards or so and you can't really walk past others resorts.
However, we did take a jog around the south tip of the island and enjoyed that. We also took the kayaks outside the resort's area and went up the coast line.
VacationVincent
Is it true that you don't get resort credits if you don't book directly through the hotel?2 answers
I read in one of the reviews that you don't receive the resort credits if you book through an online booking agency, such as Expedia. I plan to book through Travelocity for our trip in late February. Thanks for answering my question.
4 years, 52 months ago
evamcl
That is not necessarily true. It all depends on the specific resort and if they are extending these credits to the agencies that are selling the resort. You can call our sales department and they would be able to let you know if they are offering this to Cheap Caribbean. You can reach our sales agents at 1-800-915-2322. Thank you.
RobinCC
We had no problem using resort credits booking through Cheap Caribbean
Wheeldon
Does all adult mean that my 6 adult children ages 18-22 would be comfortable at this resort?2 answers
3 years, 44 months ago
Pennsylvania
Adults only means that there are not children allowed and guests must be at least 18years of age to be on property.
MariaCC
Since this resort is adults only it is geared toward couples but this resort has also received many reviews from families with older children who have loved their time here. I would think that your adult children would be comfortable here.
BethCC
What exactly does top shelf alcoholic drinks mean?2 answers
2 years, 25 months ago
Liz
There is no premium liquor available. Having just returned, I would say it means they literally take it from a shelf. They didn't even have mid-range options available. If food/beverages are even remotely important to you, consider a different resort.
JenT1227
Top shelf is normally better than well liquors. Please check with the resort directly for the most up to date information regarding drink selection. Their international phone number is: (01152 to dial out) 998-999-2020.
TimCC
Can you fish off the docks?1 answer
9 months ago
Krista
Please check with the resort in regards to fishing restrictions. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
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Room Information
Isla Mujeres Palace features 62 guestrooms luxuriously decorated in a fresh, Caribbean style. Guestrooms guests come appointed with luxurious Chi® bath amenities and a fully stocked in-room liquor dispenser that offers premium night caps, as well as a mini-bar stocked with sodas, bottled water and domestic beers.
Couples who want to spend their time on their schedule, especially in the room don't need to worry about missing a meal. Room service is available 24 hours.
What We'd Change
A 50-minute car ride from Cancun International Airport means Isla Mujeres Palace isn't exactly a quick jaunt, but island seclusion is definitely worth the trip.
Why You Should Go
A serene beachfront, fun activities and intimate double whirlpool tub in the rooms make Isla Mujeres Palace a resort that's a perfect fit for honeymooners and couples of all ages.
Available Amenities
Tour Assistance
Car Rental Available
Beach
Currency Exchange
Daily Maid Service
Fitness/Exercise Room
Gift Shop
Jacuzzi
Lounge Chairs/Umbrellas
Nightly Entertainment
Restaurant
Swim-Up Bar(s)
Tennis Court(s)
Spa ($)
Fishing
Aerobics
24 Hour All-Inclusive
2 Bars/Lounges
ATM/Banking
Elevators
Handicap Room Available
Wedding Services ($)
24 Hour Room Service
Honeymoon Packages ($)
Wireless Internet
Banquet Facilities ($)
Nearby Excursions & Attractions
Beach
Dive Shop(s)
Kayaking
Mayan Ruins
Medical Facilities
Motor Boat Rentals
Sailing
Scuba Diving
Snorkeling
Tennis Courts
Volleyball Court(s)
Water-Skiing
Watersports Rentals
Map of Local Area
Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been
carefully groomed into one of the most polished resorts anywhere.
Isla Mujeres Palace
Carretera Garrafon, Vista Allegre, M2 63, LT1, SM 007
+52 998 999 2020
Hotel Description
Isla Mujeres Palace: Couple Romance and All Inclusive Luxury
Catch yourself fantasizing about that deserted island in the Caribbean again?
Make that dream a reality at Isla Mujeres Palace, where you'll fine
all-inclusive perks on the secluded, romance-ready Isla Mujeres. If you've come to be pampered, upscale beachfront relaxation
is what Isla Mujeres Palace does best.
Take a hand-in-hand stroll down a stretch of fine sand and pick out your
favorite palapa. When it's time to cool down, swim up to the bar at the
enormous free-form pool for frosty strawberry daiquiris. Is your stomach hungry
for something more? Grab chilaquiles from the Snack Bar or sit down to tasty
surf and turf at Azul. Themed parties and shows get guests' adrenaline going
after dinner. Challenge your sweetheart on Wii, bust out the bell-bottoms for
Disco Night or belt out the hits on Karaoke Night. Before you turn in for the
night, grab a couple margaritas from the lobby bar and enjoy a bit of mingling.
Ever wonder how to mix a killer cocktail? Just ask the mixologists for a
lesson!
Couples ready for more action can wake up with the sun for a taste of what
the island is known for: outrageous snorkeling. Slide on your snorkel gear and
dive into a colorful underwater world just off-shore at Isla Mujeres Palace.
All-inclusive resort perks are another way to stay active: educational guided
tours of the island, walks to the nearby turtle farm, friendly games of water
volleyball and even Jenga tournaments await. Whispering sweet nothings always
sounds better in a foreign language; pay attention in a Spanish lesson to make
your sweetheart swoon.
This hotel is All-Inclusive.
Features include:
Luxurious accommodations
Fine dining and delicious snacks
Top-shelf drinks
24-hr room service
Non-motorized water sports at select locations
Sensational daily and nightly entertainment
Unlimited select tours
All taxes and gratuities
DINING
This hotel includes unlimited food and drinks, but some dining restrictions may
apply. Please check with the front desk for details.
Azul Type: International Hours: Breakfast - daily, 7am-11am; Lunch - daily, 11am-4pm; Dinner -
daily, 6pm-11pm Description: For breakfast and lunch, enjoy the delicious buffet with a
fantastic variety of options from regional and international cuisines. For
dinner, Azul has an a la carte menu that features both regional and
international cuisine.
Dress code: Dinner - Wet clothing and uncovered swimwear are not
allowed. Pants, collared shirts and shoes are required for gentlemen.
Snack Bar Type: Light Fare Hours: Daily, 10am-6pm Description: Enjoy delicious snacks served throughout the day.
All hours are subject to change.
BARS/NIGHTLIFE
Lobby Bar
Cozy place to enjoy a few drinks and a pleasant time with friends. Enjoy
hamburgers, tacos and sandwiches with tropical drinks and fun cocktail lessons.
Daily, 4pm-midnight.
Pool Bar
Relax and admire the wonderful view while enjoying a refreshing drink from the
pool bar. Daily, 10am-6pm.
The Azul Bar
Serving your favorite beverages. Daily, 6am-10:30pm.
Nightlife
The resort features a variety of theme parties and shows in addition to the
following:
Casino night
Wii tournaments
Disco night
Caribbean show
Bingo night
Karaoke night
Movie night
Billiard table
Board games
BEACH
Isla Mujeres Palace is located directly on the beach, near a serene fishing
village and surrounded by the breathtaking beaches that line the coast.
POOLS
Isla Mujeres Palace offers a outdoor free-style pool, complete with a swim-up
bar.
SPORTS/ACTIVITIES
Water
Water polo
Pool volleyball
Water aerobics
Kayaking
Snorkeling
Land
Beach volleyball court
Table tennis
Table games
Daily activities
Daily land-based activities include:
Walk to the turtle farm (exterior)
Fun games
Jenga tournament
Spanish lessons
Golf
There are several golf courses in Cancun, including the 18-hole course at
Cancun Golf Club at Pok ta Pok. Speak with the Isla Mujeres Palace front desk
for more information.
INTERNET
Complimentary wireless Internet access is available in the guest rooms and
throughout the resort.
SPA SERVICES
For a more relaxed experience, guests may enjoy a massage in one of four
specially designed spa treatment rooms that overlook the beach.
WEDDING/HONEYMOON
The intimate 62-room, Isla Mujeres Palace is the perfect option when you want
to have that special hideaway. On top of the amazing amenities, the group
benefits are your best wedding gift at Isla Mujeres Palace. Please contact the resort directly for
information on the complimentary wedding/honeymoon packages.
CHILD CARE
Isla Mujeres Palace is an adult-only resort. Child care services are not
available.
ADDITIONAL INFORMATION
Location Isla Mujeres Palace is located 50 minutes from Cancun International
Airport (CUN). The resort is on the beautiful island of Isla Mujeres, located
just eight miles across the Bahia de Mujeres, or "Bay of Women," from
Cancun.
Check In/Check Out Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not
included in your hotel reservation.
Minimum Stay
A 3-night minimum stay is required with the following exception:
A 5-night minimum stay is required for travel Dec 21, 2017-Jan 3, 2018 and March 22, 2018-April 1, 2018.
Age Restrictions
This is a couples-only hotel for adults age 18 or over.
Spring Break
Spring Break groups are not permitted at this resort.
Holy Week In observance of Holy Week, some resorts in the Dominican Republic,
Mexico and Costa Rica may put limits on the use of motorized water sports and
loud music.
Sister Property Privileges
Eat and Play at All Palace Resorts: Guests of Isla Mujeres Palace are welcome
to enjoy the facilities and restaurants of Sun Palace, Moon Palace, Playacar
Palace, Beach Palace and Cozumel Palace. Transportation, however, is not
provided at all resorts.
Complimentary Telephone Calls
Palace Resorts are now offering unlimited phone calls to Mexico, USA and Canada
to all guests at all resorts. Some restrictions apply. Calls must be made from
your room. Other international calls will be charged at a special rate. If
unused, this service cannot be exchanged for cash value. This offer excludes
the following: calls to Hawaii, Virgin Islands, Puerto Rico and other
international calls, 800 calls, calls through an outside operator, collect
calls, calls using other phone companies and calls to cell phones within
Mexico.
All hours, fees, amenities, information and services are subject to change
without notice.
