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Iberostar Grand Hotel Paraiso

Mexico - Riviera Maya

Our Rating
1-833-530-1629
3 Nights with Air from $699 All-Inclusive
Info Customer Reviews Questions & Answers

Watching the sunset off these shores is one of our favorite ways to unwind after a full day in the sand 'n surf, and thi ... More

Customer Rating 153 Reviews
Value
 
4.6
Service
 
4.9
Beaches & Pools
 
4.7
Dining Options
 
4.5
Room Comfort
 
4.8
4.8 out of 5
"The hotel decor is amazing, All hand made huge light fixtures though out all of the hotels. Food was supurb. We found the center hotel pool to be the best for shade, but the Grand pool was more relaxed..." – KennyP
172 out of 183 (94%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.6
Service
 
4.9
Beaches & Pools
 
4.7
Dining Options
 
4.5
Room Comfort
 
4.8
4.8 out of 5
"The hotel decor is amazing, All hand made huge light fixtures though out all of the hotels. Food was supurb. We found the center hotel pool to be the best for shade, but the Grand pool was more relaxed..." – KennyP
172 out of 183 (94%) customers would recommend this product to a friend.
Beach Beach Main Pool Area View from our room Iberostar Grand Hotel Paraiso view from one of the resturants Anniversary Bed Chichen Itza Carribean blue water Roof top Japanese Restaurant View from our room
All Customer Reviews
1-4 of 153 reviews. Sort by
August 3, 2018
Best Mexican Vacation

All of the employees were very, very nice, mannerly, and helpful. The Grand was beautiful, clean, and welcoming. The food at the restaurants and buffet offered a wide variety of foods, and everything was fresh and delicious! I LOVED the pool exercises and games, and the evening shows!!!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Pittsburgh, PA
Age: 55-64
Travel: 1-2 trips/year

July 27, 2018
Great Vacation Spot

Great resort overall. Food and pools were amazing. Beach was not great - a lot of seaweed. Room was good, but we had a few issues, the safe was not working when we got there and one of the bathroom sinks flooded on us. This was the third time i’ve been to this resort so obviously it’s one of my favorites, but it is starting to show its age a bit. They had some construction going on by the quiet pool, which was a bummer, but it was not loud enough to take away from the experience thankfully.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Dallas, TX
Age: 25-34
Travel: 1-2 trips/year

July 13, 2018
Nicest Resort I have ever visited

My wife and I vacationed at this resort in early July of 2018. This is an adults only resort and worth every penny. The staff at this resort is like no other. There is nothing in the world you could want for that they will not do everything they can to accommodate your wishes. The room was very nice, the pools are very well kept and beautiful. There is a quiet pool and a regular pool with a swim up bar. The regular pool was not crowded and the staff was unreal. The dinner in the sit down restaurants is top notch. Nothing mediocre about their food. We were tremendously impressed and will return at some point. If you want to relax, drink, and soak in the sun without a lot of noise and craziness this is your place. If I had to come up with a complaint it would be about the lack of music at the regular pool. They would play it occasionally but I would like to have listened to it on a regular basis. Besides that little detail, the rest of the trip was perfect. Thanks to Iberostar and their staff for a wonderful vacation.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Waynesboro Va
Age: 45-54
Travel: 3-6 trips/year

June 29, 2018
Grand Iberostar is truly GRAND!!!

When I chose this resort to celebrate my 30th birthday, I read MANY reviews, weighed pros and cons (not too many people wrote about) and I personally read about what this reosrt offered and asked can I see myself and my husband enjoying all there was to do.... and yes I was on point! My husband thanked me everyday we were there because he said he wouldnt have chosen a great hotel as this one was, i mean IS! The dining is great and then comparing it to other resorts its truly amazing! The beach does have a lot of seaweed but my husband and I are pool lovers and swim and play around in it, the tranquility pool was our pool. One or two other couples and the main pool was more live and had entertainment going on at random times throughout the day. Cool but not for us. Japanese and Italian restaurants were WOW and the buffet spread is WOW WOW WOW. A la carte was an added bonus, my husband had lobster and shrimp and steak with almost every meal. The service is on another level, out of this world. Franciso our waiter in a lot of our dining expereinces was superb. I have read about many people who come back and i actually saw a family of 4, an older couple and middle aged couple being greeeted and hugged by staff at two seperate restaurants, they were regualrs obviously but just to see how welcoming the staff was means they truly value us as guests. My expereince was just amazing and i cant say any more good things. I hope everyone else's experience is great!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: New York, NY
Age: 25-34
Travel: 1-2 trips/year

Room Information

Iberostar Grand Hotel Paraiso features 310 suites equipped with a dining area and a fully furnished sitting room with comfortable sofa, a balcony or terrace, and even a hammock or swing. Suites also feature a cable TV, DVD player, CD clock/radio, safety box, telephone, iPod/MP3 docking station, marble bathrooms, Jacuzzi, Gilchrist & Soames amenities, mini bar and so much more.

Room Details

Suite (ST)
Hotel/Studio Unit Details

Suite Superior (STS)
Hotel/Studio Unit Details

Suite Pool View (STPV)
Hotel/Studio Unit Details

Suite Ocean Front (STOF)
Hotel/Studio Unit Details

What's to Love

All-inclusive, adults-only luxury resort where you'll vacay in sunny style.

The pristine shores with silky, soft sands and breathtakingly blue waters.

Posh lounge chairs surround the pools and the beach. No better place for a fruity cocktail.

Service is impeccable. It's the reason this resort continues to welcome repeat customers.

 

What We'd Change

Iberostar Grand Hotel Paraiso is massive and can involve a good deal of walking. But the restaurants and bars are excellent benchmarks, so you can kick back and recharge your trekking power.

 

Why You Should Go

You're a short 30 minutes from the airport. Cocktails with beach views await you.

Lush landscaping and interior gardens create a soothing oasis throughout the resort.

You can start off your day with water aerobics, tennis lessons, or a stroll down the beach.

The stress-smashing Spa is where you must splurge on a massage, facial or both.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Volleyball
  • Business Center ($)
  • Concierge Services
  • Conference Facilities ($)
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Nightly Entertainment
  • Scuba Certification ($)
  • Snorkeling
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Aerobics
  • 24 Hour All-Inclusive
  • Steam Room
  • Archery
  • Basketball
  • Dance Classes
  • Medical Services ($)
  • Jet Skis ($)
  • Parasailing ($)
  • Water Skiing ($)
  • Water Polo
  • Ping Pong
  • Billiards
  • Scuba Lessons
  • 6 Restaurants
  • 5 Bars/Lounges
  • Darts
  • Nightclub
  • Shopping
  • Theater
  • Elevators
  • Audio-Visual Equipment ($)
  • Spa ($)
  • Catamarans
  • Golf (included)
  • Handicap Room Available
  • Wedding Services ($)
  • Sailing ($)
  • Windsurfing ($)
  • Honeymoon Packages ($)
  • Free Parking
  • Butler & Bell Staff
  • Beauty Salon ($)
  • Evening Entertainment
  • Swim-Up Bar
  • Dive Shop ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Jet Ski Rentals
  • Motor Boat Rentals
  • Nightlife
  • Sailing
  • Scooter/Moped Rental
  • Snorkeling
  • Water-Skiing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Iberostar Grand Hotel Paraiso

Carreterra Chetumal, Puerto Juarez, KIM 309

+52 98 48 77 28 00 Ext 8500

Hotel Description

Iberostar Grand Hotel Paraiso: Adults-Only Escape Haven Luxury

Watching the sunset off these shores is one of our favorite ways to unwind after a full day in the sand 'n surf, and this beach is a posh spot for all sun worshippers. You can gaze upon the swim-friendly shores from the resort's infinity pool - the view is more than perfect. Your cocktail never tasted so refreshing under this Mexican sky. But, what's really going to win your heart - the welcoming staff will go above and beyond to create a vacay worthy of repeating year after year.

DINING

Nosh on a variety of delicious cuisines - everything from Italian, Japanese, freshly prepared seafood to a buffet filled with all kinds of international flavors. As a special perk to you - your concierge will help you make dinner reservations. Sweet.

L'Atelier
Type: Gourmet
Hours: Daily, 6:30pm-10pm
Description: Serves local and international gourmet cuisine, with beach and pool views.
Dress code: Casual elegance. Gentlemen are requested to wear long pants and a collared shirt.

Bella Vista Beach Restaurant
Type: Buffet
Hours: Daily, 7am-3pm
Description: Serves a full breakfast buffet and lunch with beautiful beach views.

La Brisa
Type: Buffet
Hours: Daily, 11am-5pm
Description: Adjacent to Bella Vista, La Brisa serves snacks and a buffet lunch by the beach.
Dress code: Casual

Haiku
Type: Japanese
Hours: Daily, 6:30pm-10pm
Description: Japanese dishes, including sushi and teppanyaki served a la carte. Beach and pool views.
Dress code: Casual elegance. Gentlemen are requested to wear long pants and a collared shirt.

Toni's
Type: International
Hours: Daily, 6:30pm-10pm
Description: Surf and turf, grilled and barbecued. A la carte.
Dress code: Casual elegance. Gentlemen are requested to wear long pants and a collared shirt.

Venezia
Type: Italian
Hours: Daily, 6:30pm-10pm
Description: Italian dishes including pasta and rice dishes, traditional starters and pizzas.
Dress code: Casual elegance. Gentlemen are requested to wear long pants and a collared shirt.

All hours are subject to change.



BARS/NIGHTLIFE

You'll find five bars throughout the resort where you can sip and savor your cocktail of choice. Salud.

Coliseo
Theater and theater bar. Daily, 9pm-11pm.

Esplendido Fumoir
Cigar bar. Daily, 6pm-1am.

El Mirador
Lobby bar. Daily, 9am-1am.

Fruit Bar
Music Bar. Daily, 8am-8pm.

Aqua Bar
Swim-up bar in main pool. Daily, 9am-6pm.

Galaxy Disco
Nightclub and dancing. Daily, open until 2am.



BEACHES AND POOLS

The dreamy white sands and bright turquoise waters create a backdrop that will soothe your soul. The endless beach complements the three pools - one with a panoramic view, one with a swim-up bar and one heated indoor/outdoor pool. Lounging in the sun just got dreamier here.

SPORTS/ACTIVITIES

Water

  • Catamarans
  • Scuba clinic (in the pool)
  • Snorkeling
  • Water polo

Available for an additional charge:

  • Banana boat
  • Boat trip
  • Diving
  • Jet skiing
  • Parasailing
  • Sailing class
  • Water skiing
  • Wind surfing

Land

  • Aerobics
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards
  • Dance lessons
  • Darts
  • Shooting Range
  • Table tennis
  • Tennis and tennis lessons
  • Volleyball
Golf
The all-inclusive Iberostar Playa Paraiso Golf Club is the latest creation of world-renowned golf-course architect, P.B. Dye. The elevation changes, mounding and distinctive rock work are signatures throughout this immaculately conditioned, Mayan-jungle setting.

Iberostar Playa Paraiso Golf Club includes a Clubhouse Bar and on-course beverage service. A well-stocked Pro-Shop, professional golf instruction, driving range and putting green are also available.



INTERNET

Iberostar Grand Hotel Paraiso offers wireless Internet access for an additional charge.

SPA SERVICES

Iberostar Grand Hotel Paraiso has a fully-equipped spa that offers a number of services that are sure to leave you relaxed and recharged for an additional charge.
  • Massages
  • Jacuzzis
  • Solarium
  • Thalassotherapy Center
  • Manicures
  • Pedicures
  • Hair and beauty salon


WEDDING/HONEYMOON

Iberostar Grand Hotel Paraiso offers four packages that are sure to make your special day absolutely unforgettable. Guests may choose from two symbolic ceremonies that do not involve official marriage certificate, or two ceremonies that include a legal marriage certificate. Please contact the hotel directly for details.

CHILD CARE

This is an adult-only hotel. The minimum age to stay at this hotel is 18 years old.

ADDITIONAL INFORMATION

Location
Iberostar Grand Hotel Paraiso is located less than 30 minutes from Cancun International Airport (CUN) and approximately 20 minutes from Playa del Carmen.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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