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Iberostar Grand Hotel Paraiso

Mexico - Riviera Maya

Our Rating
3 Nights with Air from $919 All-Inclusive
Info Customer Reviews Questions & Answers

Watching the sunset off these shores is one of our favorite ways to unwind after a full day in the sand 'n surf, and thi ... More

Customer Rating 127 Reviews
Value
 
4.6
Service
 
4.8
Beaches & Pools
 
4.7
Dining Options
 
4.5
Room Comfort
 
4.8
4.8 out of 5
"The hotel decor is amazing, All hand made huge light fixtures though out all of the hotels. Food was supurb. We found the center hotel pool to be the best for shade, but the Grand pool was more relaxed..." – KennyP
139 out of 148 (94%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.6
Service
 
4.8
Beaches & Pools
 
4.7
Dining Options
 
4.5
Room Comfort
 
4.8
4.8 out of 5
"The hotel decor is amazing, All hand made huge light fixtures though out all of the hotels. Food was supurb. We found the center hotel pool to be the best for shade, but the Grand pool was more relaxed..." – KennyP
139 out of 148 (94%) customers would recommend this product to a friend.
Anniversary Bed View from our room View from our room Iberostar Grand Hotel Paraiso Main Pool Area view from one of the resturants Chichen Itza Carribean blue water Beach
All Customer Reviews
1-4 of 127 reviews. Sort by
September 20, 2017
Great Trip

This was our second time to Iberostar and stayed at the Grand this time. From the time we checked in until our departure a true 5 star experience. This wasn't their high season so if it's a party you are looking for this wasn't it but for a great relaxing time with your significant other I highly recommend. Lobster, lobster, lobster should be their main theme. Just ask and it will be served.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Chicago
Age: 35-44
Travel: 3-6 trips/year

August 21, 2017

We have been to Mexico many times. This was the best resort of any that we have ever visited. Would highly recommend to anyone. The service is fantastic! Definitely a five star establishment


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Arkansas
Age: Over 65
Travel: 1-2 trips/year

August 18, 2017
Great Vacation!

We had a great stay for our third anniversary. This was our second time going to an Iberostar Grand resort. For our honeymoon we went to Iberostar Grand Bavaro in Punta Cana. They both were great and we had a memorable time. The service is amazing, 5 stars. Food is great at the buffets, and you can order lobster anytime you want. The restaurants were ok in comparison to the other Iberostar we went to in Punta Cana. The best restaurants for dinner reservations are the Italian and Surf and Turf in our opinion. Star Friends entertainment team was great, remembered your name the whole week and kept you entertained. Room was perfect minus we didn't have a remote after asking our butler 4 times for one.. never did get one. One thing we missed which they did for us in Punta Cana every night was set it up all romantic when they turned down the room for the night. In Punta Cana they would put out rose petals and towels in cute shapes/animals, didn't have that here. The beach has a ton of seaweed and rocks in the water. Honestly we didn't go in the ocean or on the beach that much because of this. The pool was really nice just a bit warm. Everything overall was nice, and we enjoyed our vacation and didn't want to leave.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Flushing, NY
Age: 25-34
Travel: 1-2 trips/year

August 15, 2017
Amazing Vacation!

It was my boyfriend and my first trip to Mexico at an all inclusive resort and the Grand Hotel Paraiso did not disappoint. From the moment you walk into the resort, you are treated like royalty and welcomed with cocktails and scented moist towels. There is not enough words to describe the service at this resort. From the maids, to bartenders, to entertainment staff to restaurant staff everyone went above and beyond to ensure each of your needs were met. Stand outs include lobby bar bartender Gustavo. He truly makes bartending a science and does an outstanding job. Octavio also stood out who is part of the restaurant staff. He would walk around at every meal and ensure you were enjoying the meals. He would make recommendations and actually walk to the buffet and create his favorite selections for you. There was a good bit of seaweed on the beach due to a tropical storm, but workers were out there morning until evening shoveling the seaweed away from the swim areas. The maid was also fabulous, each night our room would be set up for bed with rose petals or chocolates on the bed as well as a bottle of water on each night stand. Your mini fridge is continuously stocked with any of your beverage choices. We met numerous people who are repeat vacationers to this resort and I could see why. We definitely want to come back! I recommend this resort 100%!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: west virginia
Age: 25-34

Room Information

Iberostar Grand Hotel Paraiso features 310 suites equipped with a dining area and a fully furnished sitting room with comfortable sofa, a balcony or terrace, and even a hammock or swing. Suites also feature a cable TV, DVD player, CD clock/radio, safety box, telephone, iPod/MP3 docking station, marble bathrooms, Jacuzzi, Gilchrist & Soames amenities, mini bar and so much more.

Room Details

Suite (ST)
Hotel/Studio Unit Details

Suite Pool View (STPV)
Hotel/Studio Unit Details

Suite Ocean Front (STOF)
Hotel/Studio Unit Details

What's to Love

All-inclusive, adults-only luxury resort where you'll vacay in sunny style.

The pristine shores with silky, soft sands and breathtakingly blue waters.

Posh lounge chairs surround the pools and the beach. No better place for a fruity cocktail.

Service is impeccable. It's the reason this resort continues to welcome repeat customers.

 

What We'd Change

Iberostar Grand Hotel Paraiso is massive and can involve a good deal of walking. But the restaurants and bars are excellent benchmarks, so you can kick back and recharge your trekking power.

 

Why You Should Go

You're a short 30 minutes from the airport. Cocktails with beach views await you.

Lush landscaping and interior gardens create a soothing oasis throughout the resort.

You can start off your day with water aerobics, tennis lessons, or a stroll down the beach.

The stress-smashing Spa is where you must splurge on a massage, facial or both.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Volleyball
  • Business Center ($)
  • Concierge Services
  • Conference Facilities ($)
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Nightly Entertainment
  • Scuba Certification ($)
  • Snorkeling
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Aerobics
  • 24 Hour All-Inclusive
  • Steam Room
  • Archery
  • Basketball
  • Dance Classes
  • Medical Services ($)
  • Jet Skis ($)
  • Parasailing ($)
  • Water Skiing ($)
  • Water Polo
  • Ping Pong
  • Billiards
  • Scuba Lessons
  • 6 Restaurants
  • 5 Bars/Lounges
  • Darts
  • Nightclub
  • Shopping
  • Theater
  • Elevators
  • Audio-Visual Equipment ($)
  • Spa ($)
  • Catamarans
  • Golf (included)
  • Handicap Room Available
  • Wedding Services ($)
  • Sailing ($)
  • Windsurfing ($)
  • Honeymoon Packages ($)
  • Free Parking
  • Butler & Bell Staff
  • Beauty Salon ($)
  • Evening Entertainment
  • Swim-Up Bar
  • Dive Shop ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Jet Ski Rentals
  • Motor Boat Rentals
  • Nightlife
  • Sailing
  • Scooter/Moped Rental
  • Snorkeling
  • Water-Skiing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Iberostar Grand Hotel Paraiso

Carreterra Chetumal, Puerto Juarez, KIM 309

+52 98 48 77 28 00 Ext 8500

Hotel Description

Iberostar Grand Hotel Paraiso: Adults-Only Escape Haven Luxury

Watching the sunset off these shores is one of our favorite ways to unwind after a full day in the sand 'n surf, and this beach is a posh spot for all sun worshippers. You can gaze upon the swim-friendly shores from the resort's infinity pool - the view is more than perfect. Your cocktail never tasted so refreshing under this Mexican sky. But, what's really going to win your heart - the welcoming staff will go above and beyond to create a vacay worthy of repeating year after year.

DINING

Nosh on a variety of delicious cuisines - everything from Italian, Japanese, freshly prepared seafood to a buffet filled with all kinds of international flavors. As a special perk to you - your concierge will help you make dinner reservations. Sweet.

L'Atelier
Type: Gourmet
Hours: Daily, 6:30pm-10pm
Description: Serves local and international gourmet cuisine, with beach and pool views.
Dress code: Casual elegance. Gentlemen are requested to wear long pants and a collared shirt.

Bella Vista Beach Restaurant
Type: Buffet
Hours: Daily, 7am-3pm
Description: Serves a full breakfast buffet and lunch with beautiful beach views.

La Brisa
Type: Buffet
Hours: Daily, 11am-5pm
Description: Adjacent to Bella Vista, La Brisa serves snacks and a buffet lunch by the beach.
Dress code: Casual

Haiku
Type: Japanese
Hours: Daily, 6:30pm-10pm
Description: Japanese dishes, including sushi and teppanyaki served a la carte. Beach and pool views.
Dress code: Casual elegance. Gentlemen are requested to wear long pants and a collared shirt.

Toni's
Type: International
Hours: Daily, 6:30pm-10pm
Description: Surf and turf, grilled and barbecued. A la carte.
Dress code: Casual elegance. Gentlemen are requested to wear long pants and a collared shirt.

Venezia
Type: Italian
Hours: Daily, 6:30pm-10pm
Description: Italian dishes including pasta and rice dishes, traditional starters and pizzas.
Dress code: Casual elegance. Gentlemen are requested to wear long pants and a collared shirt.

All hours are subject to change.



BARS/NIGHTLIFE

You'll find five bars throughout the resort where you can sip and savor your cocktail of choice. Salud.

Coliseo
Theater and theater bar. Daily, 9pm-11pm.

Esplendido Fumoir
Cigar bar. Daily, 6pm-1am.

El Mirador
Lobby bar. Daily, 9am-1am.

Fruit Bar
Music Bar. Daily, 8am-8pm.

Aqua Bar
Swim-up bar in main pool. Daily, 9am-6pm.

Galaxy Disco
Nightclub and dancing. Daily, open until 2am.



BEACHES AND POOLS

The dreamy white sands and bright turquoise waters create a backdrop that will soothe your soul. The endless beach complements the three pools - one with a panoramic view, one with a swim-up bar and one heated indoor/outdoor pool. Lounging in the sun just got dreamier here.

SPORTS/ACTIVITIES

Water

  • Catamarans
  • Scuba clinic (in the pool)
  • Snorkeling
  • Water polo

Available for an additional charge:

  • Banana boat
  • Boat trip
  • Diving
  • Jet skiing
  • Parasailing
  • Sailing class
  • Water skiing
  • Wind surfing

Land

  • Aerobics
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards
  • Dance lessons
  • Darts
  • Shooting Range
  • Table tennis
  • Tennis and tennis lessons
  • Volleyball
Golf
The all-inclusive Iberostar Playa Paraiso Golf Club is the latest creation of world-renowned golf-course architect, P.B. Dye. The elevation changes, mounding and distinctive rock work are signatures throughout this immaculately conditioned, Mayan-jungle setting.

Iberostar Playa Paraiso Golf Club includes a Clubhouse Bar and on-course beverage service. A well-stocked Pro-Shop, professional golf instruction, driving range and putting green are also available.



INTERNET

Iberostar Grand Hotel Paraiso offers wireless Internet access for an additional charge.

SPA SERVICES

Iberostar Grand Hotel Paraiso has a fully-equipped spa that offers a number of services that are sure to leave you relaxed and recharged for an additional charge.
  • Massages
  • Jacuzzis
  • Solarium
  • Thalassotherapy Center
  • Manicures
  • Pedicures
  • Hair and beauty salon


WEDDING/HONEYMOON

Iberostar Grand Hotel Paraiso offers four packages that are sure to make your special day absolutely unforgettable. Guests may choose from two symbolic ceremonies that do not involve official marriage certificate, or two ceremonies that include a legal marriage certificate. Please contact the hotel directly for details.

CHILD CARE

This is an adult-only hotel. The minimum age to stay at this hotel is 18 years old.

ADDITIONAL INFORMATION

Location
Iberostar Grand Hotel Paraiso is located less than 30 minutes from Cancun International Airport (CUN) and approximately 20 minutes from Playa del Carmen.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required with the following exception:

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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4 days, 3 nights
Travel Dates 1/3 - 1/27
Starting at $919 was $1609
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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5 days, 4 nights
Travel Dates 10/21 - 12/22
Starting at $929 was $1549
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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Travel Dates 4/9 - 4/29
Starting at $1139 was $1959
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