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Iberostar Grand Hotel Paraiso

Mexico - Riviera Maya

Our Rating
1-833-530-1629
3 Nights with Air from $1,229 All-Inclusive
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Watching the sunset off these shores is one of our favorite ways to unwind after a full day in the sand 'n surf, and thi ... More

Customer Rating 163 Reviews
Value
 
4.6
Service
 
4.9
Beaches & Pools
 
4.7
Dining Options
 
4.5
Room Comfort
 
4.8
4.8 out of 5
"The hotel decor is amazing, All hand made huge light fixtures though out all of the hotels. Food was supurb. We found the center hotel pool to be the best for shade, but the Grand pool was more relaxed..." – KennyP
183 out of 194 (94%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.6
Service
 
4.9
Beaches & Pools
 
4.7
Dining Options
 
4.5
Room Comfort
 
4.8
4.8 out of 5
"The hotel decor is amazing, All hand made huge light fixtures though out all of the hotels. Food was supurb. We found the center hotel pool to be the best for shade, but the Grand pool was more relaxed..." – KennyP
183 out of 194 (94%) customers would recommend this product to a friend.
Bill & Phyllis Beach Beach Main Pool Area View from our room Iberostar Grand Hotel Paraiso view from one of the resturants Anniversary Bed Tiffany & Howard Chichen Itza Carribean blue water Roof top Japanese Restaurant View from our room
All Customer Reviews
1-4 of 163 reviews. Sort by
November 20, 2018
Magical vacation

WOW. Where do we even start with how amazing the Iberostar Grand Paraiso is? My husband and I stayed at the Grand for our honeymoon and could not be happier with our choice. A huge testament to the Grand is that almost every guest we met was visiting for the 2nd, 5th, 10th time... and why would you want to stay anywhere else? From the moment we arrived, we were treated like royalty. Ricardo greeted us with cool towels and helped us bring our bags to the room. Every single staff member was friendly, accommodating, and wonderful. Our butlers Alejandra and Ruben stopped by to see if we needed anything right away, kept our minibar stocked, and even left us a bottle of champagne to celebrate. There is no shortage of things to do at the hotel. We spent a majority of our time in the main pool, which is huge and overlooks the Carribbean Sea. There's a swim-up bar serving delicious drinks all day, and the Star Friends--the entertainment/activity team--host games, fitness, and dance lessons nearby or in the pool. I took a paddleboard yoga/pilates lesson with Leon, which was AWESOME. Yoga with Cindy outside the gym was a highlight of the trip. The spa wet area is open to all with a sauna. juice bar and relaxing pool, and we booked a couples massage with Esther and Alejandra, which was wonderful. We were able to use resort credits for a massage discount as well. Food and drinks were absolutely excellent. We especially loved La Brisa Carribbean Restaurant and Toni's Surf & Turf, but all were great. The breakfast buffet is also a standout, especially the huevos rancheros station! There is a mixology bar that opens every night with Alejandro and Nelvy mixing delicious and creative cocktails. They make a Smoked Negroni that knocked. my. socks. off. The shows at night are a lot of fun--We made it to Broadway and the circus act, which were both super entertaining. All in all, we were so well taken care of at the Grand, and the facilities, architecture, food, service, etc... were delightful. It made for a very special honeymoon in comfort and style, and we will absolutely be back again.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Philadelphia, PA
Age: 25-34
Travel: 1-2 trips/year

October 28, 2018
Rocky beach

We just got back from Iberostar Grand Paraiso. It was our second time there. The room was terrific. Service was impeccable. We have only a couple of complaints. First, the beach in front of the Grand is very rocky and there was lots of seaweed on the beach. Second, not one of the "hot tubs" at the resort was more than lukewarm. The golf course is fantastic.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
2.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: San Diego, CA
Age: 45-54
Travel: 3-6 trips/year

October 28, 2018
Best staff

The resort and rooms are excellent, but the staff is the thing that sets this place a part. Friendliest, happiest, most eager to help people I've ever encountered. The negative would be the beach that right off the resort is very rocky and non-swimmable. You can easily walk to places that you can get in, but even then the entry is steep and the waves were very choppy and turbulent-might have been the time of year. Water not the caribbean blue I expected. Golf course was excellent and in great condition.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Phoenix, AZ
Age: 55-64
Travel: 1-2 trips/year

October 22, 2018
Paradise!

Great food, beautiful grounds/beach, and excellent service! We had a great time, and would recommend this resort to a friend.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Michigan
Age: 35-44
Travel: 7+ trips/year

Room Information

Iberostar Grand Hotel Paraiso features 310 suites equipped with a dining area and a fully furnished sitting room with comfortable sofa, a balcony or terrace, and even a hammock or swing. Suites also feature a cable TV, DVD player, CD clock/radio, safety box, telephone, iPod/MP3 docking station, marble bathrooms, Jacuzzi, Gilchrist & Soames amenities, mini bar and so much more.

Room Details

Suite (ST)
Hotel/Studio Unit Details

Suite Superior (STS)
Hotel/Studio Unit Details

Suite Ocean Front (STOF)
Hotel/Studio Unit Details

What's to Love

All-inclusive, adults-only luxury resort where you'll vacay in sunny style.

The pristine shores with silky, soft sands and breathtakingly blue waters.

Posh lounge chairs surround the pools and the beach. No better place for a fruity cocktail.

Service is impeccable. It's the reason this resort continues to welcome repeat customers.

 

What We'd Change

Iberostar Grand Hotel Paraiso is massive and can involve a good deal of walking. But the restaurants and bars are excellent benchmarks, so you can kick back and recharge your trekking power.

 

Why You Should Go

You're a short 30 minutes from the airport. Cocktails with beach views await you.

Lush landscaping and interior gardens create a soothing oasis throughout the resort.

You can start off your day with water aerobics, tennis lessons, or a stroll down the beach.

The stress-smashing Spa is where you must splurge on a massage, facial or both.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Volleyball
  • Business Center ($)
  • Concierge Services
  • Conference Facilities ($)
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Nightly Entertainment
  • Scuba Certification ($)
  • Snorkeling
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Aerobics
  • 24 Hour All-Inclusive
  • Steam Room
  • Archery
  • Basketball
  • Dance Classes
  • Medical Services ($)
  • Jet Skis ($)
  • Parasailing ($)
  • Water Skiing ($)
  • Water Polo
  • Ping Pong
  • Billiards
  • Scuba Lessons
  • 6 Restaurants
  • 5 Bars/Lounges
  • Darts
  • Nightclub
  • Shopping
  • Theater
  • Elevators
  • Audio-Visual Equipment ($)
  • Spa ($)
  • Catamarans
  • Golf (included)
  • Handicap Room Available
  • Wedding Services ($)
  • Sailing ($)
  • Windsurfing ($)
  • Honeymoon Packages ($)
  • Free Parking
  • Butler & Bell Staff
  • Beauty Salon ($)
  • Evening Entertainment
  • Swim-Up Bar
  • Dive Shop ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Jet Ski Rentals
  • Motor Boat Rentals
  • Nightlife
  • Sailing
  • Scooter/Moped Rental
  • Snorkeling
  • Water-Skiing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Iberostar Grand Hotel Paraiso

Carreterra Chetumal, Puerto Juarez, KIM 309

+52 98 48 77 28 00 Ext 8500

Hotel Description

Iberostar Grand Hotel Paraiso: Adults-Only Escape Haven Luxury

Watching the sunset off these shores is one of our favorite ways to unwind after a full day in the sand 'n surf, and this beach is a posh spot for all sun worshippers. You can gaze upon the swim-friendly shores from the resort's infinity pool - the view is more than perfect. Your cocktail never tasted so refreshing under this Mexican sky. But, what's really going to win your heart - the welcoming staff will go above and beyond to create a vacay worthy of repeating year after year.

DINING

Nosh on a variety of delicious cuisines - everything from Italian, Japanese, freshly prepared seafood to a buffet filled with all kinds of international flavors. As a special perk to you - your concierge will help you make dinner reservations. Sweet.

L'Atelier
Type: Gourmet
Hours: Daily, 6:30pm-10pm
Description: Serves local and international gourmet cuisine, with beach and pool views.
Dress code: Casual elegance. Gentlemen are requested to wear long pants and a collared shirt.

Bella Vista Beach Restaurant
Type: Buffet
Hours: Daily, 7am-3pm
Description: Serves a full breakfast buffet and lunch with beautiful beach views.

La Brisa
Type: Buffet
Hours: Daily, 11am-5pm
Description: Adjacent to Bella Vista, La Brisa serves snacks and a buffet lunch by the beach.
Dress code: Casual

Haiku
Type: Japanese
Hours: Daily, 6:30pm-10pm
Description: Japanese dishes, including sushi and teppanyaki served a la carte. Beach and pool views.
Dress code: Casual elegance. Gentlemen are requested to wear long pants and a collared shirt.

Toni's
Type: International
Hours: Daily, 6:30pm-10pm
Description: Surf and turf, grilled and barbecued. A la carte.
Dress code: Casual elegance. Gentlemen are requested to wear long pants and a collared shirt.

Venezia
Type: Italian
Hours: Daily, 6:30pm-10pm
Description: Italian dishes including pasta and rice dishes, traditional starters and pizzas.
Dress code: Casual elegance. Gentlemen are requested to wear long pants and a collared shirt.

All hours are subject to change.



BARS/NIGHTLIFE

You'll find five bars throughout the resort where you can sip and savor your cocktail of choice. Salud.

Coliseo
Theater and theater bar. Daily, 9pm-11pm.

Esplendido Fumoir
Cigar bar. Daily, 6pm-1am.

El Mirador
Lobby bar. Daily, 9am-1am.

Fruit Bar
Music Bar. Daily, 8am-8pm.

Aqua Bar
Swim-up bar in main pool. Daily, 9am-6pm.

Galaxy Disco
Nightclub and dancing. Daily, open until 2am.



BEACHES AND POOLS

The dreamy white sands and bright turquoise waters create a backdrop that will soothe your soul. The endless beach complements the three pools - one with a panoramic view, one with a swim-up bar and one heated indoor/outdoor pool. Lounging in the sun just got dreamier here.

SPORTS/ACTIVITIES

Water

  • Catamarans
  • Scuba clinic (in the pool)
  • Snorkeling
  • Water polo

Available for an additional charge:

  • Banana boat
  • Boat trip
  • Diving
  • Jet skiing
  • Parasailing
  • Sailing class
  • Water skiing
  • Wind surfing

Land

  • Aerobics
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards
  • Dance lessons
  • Darts
  • Shooting Range
  • Table tennis
  • Tennis and tennis lessons
  • Volleyball
Golf
The all-inclusive Iberostar Playa Paraiso Golf Club is the latest creation of world-renowned golf-course architect, P.B. Dye. The elevation changes, mounding and distinctive rock work are signatures throughout this immaculately conditioned, Mayan-jungle setting.

Iberostar Playa Paraiso Golf Club includes a Clubhouse Bar and on-course beverage service. A well-stocked Pro-Shop, professional golf instruction, driving range and putting green are also available.



INTERNET

Iberostar Grand Hotel Paraiso offers wireless Internet access for an additional charge.

SPA SERVICES

Iberostar Grand Hotel Paraiso has a fully-equipped spa that offers a number of services that are sure to leave you relaxed and recharged for an additional charge.
  • Massages
  • Jacuzzis
  • Solarium
  • Thalassotherapy Center
  • Manicures
  • Pedicures
  • Hair and beauty salon


WEDDING/HONEYMOON

Iberostar Grand Hotel Paraiso offers four packages that are sure to make your special day absolutely unforgettable. Guests may choose from two symbolic ceremonies that do not involve official marriage certificate, or two ceremonies that include a legal marriage certificate. Please contact the hotel directly for details.

CHILD CARE

This is an adult-only hotel. The minimum age to stay at this hotel is 18 years old.

ADDITIONAL INFORMATION

Location
Iberostar Grand Hotel Paraiso is located less than 30 minutes from Cancun International Airport (CUN) and approximately 20 minutes from Playa del Carmen.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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