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Iberostar Grand Hotel Paraiso

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $1,059 All-Inclusive
Info Customer Reviews Questions & Answers

Watching the sunset off these shores is one of our favorite ways to unwind after a full day in the sand 'n surf, and thi ... More

Customer Rating 137 Reviews
Value
 
4.6
Service
 
4.9
Beaches & Pools
 
4.7
Dining Options
 
4.5
Room Comfort
 
4.8
4.8 out of 5
"The hotel decor is amazing, All hand made huge light fixtures though out all of the hotels. Food was supurb. We found the center hotel pool to be the best for shade, but the Grand pool was more relaxed..." – KennyP
154 out of 164 (94%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.6
Service
 
4.9
Beaches & Pools
 
4.7
Dining Options
 
4.5
Room Comfort
 
4.8
4.8 out of 5
"The hotel decor is amazing, All hand made huge light fixtures though out all of the hotels. Food was supurb. We found the center hotel pool to be the best for shade, but the Grand pool was more relaxed..." – KennyP
154 out of 164 (94%) customers would recommend this product to a friend.
Anniversary Bed View from our room View from our room Iberostar Grand Hotel Paraiso Chichen Itza Beach Roof top Japanese Restaurant Main Pool Area view from one of the resturants Carribean blue water Beach
All Customer Reviews
1-4 of 137 reviews. Sort by
January 13, 2018
need to warm up

After a very cold and snowy start to a New England winter we totally enjoyed the warmth of Mexico with our adult children. It was six nights of relaxation and warmth. The staff was hard working, friendly but gave you the privacy you wanted. Drinks were top notch, wine was good and food was terrific. Our ocean front suites were perfect to watch morning sunrise.


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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Boston, MA
Age: 55-64
Travel: 1-2 trips/year

December 27, 2017

A wonderful hotel. Service, food, people all first class. A wonderful value.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: McKinney, TX
Age: Over 65
Travel: 1-2 trips/year

November 26, 2017
Best vacation ever

Resort is immaculate. Food is amazing. You're pampered from the moment you arrive. The pools are wonderful, and the beach is beautiful. The only reason that part is 4 of 5 was the ocean was very rocky, and a bit rough.

Best vacation ever
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Raleigh, NC
Age: 35-44
Travel: 1-2 trips/year

November 24, 2017
Amazing!

This vacation was amazing! We went to celebrate my 50th birthday and it was the best vacation of my life. The resort was so beautiful. The rooms were large, beautiful and very clean. The service was off the charts, everyone was SO nice. The food was delicious. Do not let the media reports of tainted alcohol scare you. We ate and drank everything and no one in my party had any problems. They offer American light beer which was great because I primarily drink Coors Lite. As a woman I felt extremely safe the whole time on the property, even by myself. Everyone speaks English so there are no language problems even at the airport. My advice is when you land, go straight outside and find the cheap caribbean guys with the blue shirts and their signs. A million people will try to stop you inside the airport and you don't need anything from them so just keep walking straight out to get into the vans. The drive from the Cancun airport to the hotel takes about 30 mins, you may have to stop first to let other people out at their hotels. As soon as you check in, go to the cheap caribbean office on the property and sign up to take their shuttle back to the airport or they will call you early the next morning to do it and wake you up. The only thing to be aware of is with dinners. This resort has every down pat, but for some reason dinner reservations are tough. They will only let you make reservations once you check in, and when we checked in we were given very poor options ... either to go next door to their sister property or eat late at 9pm. I would NOT recommend going to their other property, it is a much lower scale place with limited drink selections and children. So most nights we just ate at their buffet and it was great, but obviously not as nice as their restaurants. The other thing you can do is just show up at the restaurant of your choice and see if they can take you without a reservation. So my only criticism is they need to get their dinners figured out, if it's truly all inclusive then reservations need to be available. They have a bar that is open 24x7, they do have a sports bar for the guys, and they have a disco for some night life and then they also do live one hour performance shows every night. There is something to do for everyone whether you want a bunch of activities or you just want to sit on the beach or the pool. The have 3 pools onsite. There are sections of their beach that are rocky, but you can very easily get in around them. I always get eaten alive by bugs, but I don't think I got a single bite while I was there. Overall, it was truly amazing and we would definitely consider going back. I don't know that anyone could possibly have a bad time there.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Fort Lauderdale
Age: 45-54

Room Information

Iberostar Grand Hotel Paraiso features 310 suites equipped with a dining area and a fully furnished sitting room with comfortable sofa, a balcony or terrace, and even a hammock or swing. Suites also feature a cable TV, DVD player, CD clock/radio, safety box, telephone, iPod/MP3 docking station, marble bathrooms, Jacuzzi, Gilchrist & Soames amenities, mini bar and so much more.

Room Details

Suite (ST)
Hotel/Studio Unit Details

Suite Pool View (STPV)
Hotel/Studio Unit Details

Suite Ocean Front (STOF)
Hotel/Studio Unit Details

What's to Love

All-inclusive, adults-only luxury resort where you'll vacay in sunny style.

The pristine shores with silky, soft sands and breathtakingly blue waters.

Posh lounge chairs surround the pools and the beach. No better place for a fruity cocktail.

Service is impeccable. It's the reason this resort continues to welcome repeat customers.

 

What We'd Change

Iberostar Grand Hotel Paraiso is massive and can involve a good deal of walking. But the restaurants and bars are excellent benchmarks, so you can kick back and recharge your trekking power.

 

Why You Should Go

You're a short 30 minutes from the airport. Cocktails with beach views await you.

Lush landscaping and interior gardens create a soothing oasis throughout the resort.

You can start off your day with water aerobics, tennis lessons, or a stroll down the beach.

The stress-smashing Spa is where you must splurge on a massage, facial or both.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Volleyball
  • Business Center ($)
  • Concierge Services
  • Conference Facilities ($)
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Nightly Entertainment
  • Scuba Certification ($)
  • Snorkeling
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Aerobics
  • 24 Hour All-Inclusive
  • Steam Room
  • Archery
  • Basketball
  • Dance Classes
  • Medical Services ($)
  • Jet Skis ($)
  • Parasailing ($)
  • Water Skiing ($)
  • Water Polo
  • Ping Pong
  • Billiards
  • Scuba Lessons
  • 6 Restaurants
  • 5 Bars/Lounges
  • Darts
  • Nightclub
  • Shopping
  • Theater
  • Elevators
  • Audio-Visual Equipment ($)
  • Spa ($)
  • Catamarans
  • Golf (included)
  • Handicap Room Available
  • Wedding Services ($)
  • Sailing ($)
  • Windsurfing ($)
  • Honeymoon Packages ($)
  • Free Parking
  • Butler & Bell Staff
  • Beauty Salon ($)
  • Evening Entertainment
  • Swim-Up Bar
  • Dive Shop ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Jet Ski Rentals
  • Motor Boat Rentals
  • Nightlife
  • Sailing
  • Scooter/Moped Rental
  • Snorkeling
  • Water-Skiing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Iberostar Grand Hotel Paraiso

Carreterra Chetumal, Puerto Juarez, KIM 309

+52 98 48 77 28 00 Ext 8500

Hotel Description

Iberostar Grand Hotel Paraiso: Adults-Only Escape Haven Luxury

Watching the sunset off these shores is one of our favorite ways to unwind after a full day in the sand 'n surf, and this beach is a posh spot for all sun worshippers. You can gaze upon the swim-friendly shores from the resort's infinity pool - the view is more than perfect. Your cocktail never tasted so refreshing under this Mexican sky. But, what's really going to win your heart - the welcoming staff will go above and beyond to create a vacay worthy of repeating year after year.

DINING

Nosh on a variety of delicious cuisines - everything from Italian, Japanese, freshly prepared seafood to a buffet filled with all kinds of international flavors. As a special perk to you - your concierge will help you make dinner reservations. Sweet.

L'Atelier
Type: Gourmet
Hours: Daily, 6:30pm-10pm
Description: Serves local and international gourmet cuisine, with beach and pool views.
Dress code: Casual elegance. Gentlemen are requested to wear long pants and a collared shirt.

Bella Vista Beach Restaurant
Type: Buffet
Hours: Daily, 7am-3pm
Description: Serves a full breakfast buffet and lunch with beautiful beach views.

La Brisa
Type: Buffet
Hours: Daily, 11am-5pm
Description: Adjacent to Bella Vista, La Brisa serves snacks and a buffet lunch by the beach.
Dress code: Casual

Haiku
Type: Japanese
Hours: Daily, 6:30pm-10pm
Description: Japanese dishes, including sushi and teppanyaki served a la carte. Beach and pool views.
Dress code: Casual elegance. Gentlemen are requested to wear long pants and a collared shirt.

Toni's
Type: International
Hours: Daily, 6:30pm-10pm
Description: Surf and turf, grilled and barbecued. A la carte.
Dress code: Casual elegance. Gentlemen are requested to wear long pants and a collared shirt.

Venezia
Type: Italian
Hours: Daily, 6:30pm-10pm
Description: Italian dishes including pasta and rice dishes, traditional starters and pizzas.
Dress code: Casual elegance. Gentlemen are requested to wear long pants and a collared shirt.

All hours are subject to change.



BARS/NIGHTLIFE

You'll find five bars throughout the resort where you can sip and savor your cocktail of choice. Salud.

Coliseo
Theater and theater bar. Daily, 9pm-11pm.

Esplendido Fumoir
Cigar bar. Daily, 6pm-1am.

El Mirador
Lobby bar. Daily, 9am-1am.

Fruit Bar
Music Bar. Daily, 8am-8pm.

Aqua Bar
Swim-up bar in main pool. Daily, 9am-6pm.

Galaxy Disco
Nightclub and dancing. Daily, open until 2am.



BEACHES AND POOLS

The dreamy white sands and bright turquoise waters create a backdrop that will soothe your soul. The endless beach complements the three pools - one with a panoramic view, one with a swim-up bar and one heated indoor/outdoor pool. Lounging in the sun just got dreamier here.

SPORTS/ACTIVITIES

Water

  • Catamarans
  • Scuba clinic (in the pool)
  • Snorkeling
  • Water polo

Available for an additional charge:

  • Banana boat
  • Boat trip
  • Diving
  • Jet skiing
  • Parasailing
  • Sailing class
  • Water skiing
  • Wind surfing

Land

  • Aerobics
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards
  • Dance lessons
  • Darts
  • Shooting Range
  • Table tennis
  • Tennis and tennis lessons
  • Volleyball
Golf
The all-inclusive Iberostar Playa Paraiso Golf Club is the latest creation of world-renowned golf-course architect, P.B. Dye. The elevation changes, mounding and distinctive rock work are signatures throughout this immaculately conditioned, Mayan-jungle setting.

Iberostar Playa Paraiso Golf Club includes a Clubhouse Bar and on-course beverage service. A well-stocked Pro-Shop, professional golf instruction, driving range and putting green are also available.



INTERNET

Iberostar Grand Hotel Paraiso offers wireless Internet access for an additional charge.

SPA SERVICES

Iberostar Grand Hotel Paraiso has a fully-equipped spa that offers a number of services that are sure to leave you relaxed and recharged for an additional charge.
  • Massages
  • Jacuzzis
  • Solarium
  • Thalassotherapy Center
  • Manicures
  • Pedicures
  • Hair and beauty salon


WEDDING/HONEYMOON

Iberostar Grand Hotel Paraiso offers four packages that are sure to make your special day absolutely unforgettable. Guests may choose from two symbolic ceremonies that do not involve official marriage certificate, or two ceremonies that include a legal marriage certificate. Please contact the hotel directly for details.

CHILD CARE

This is an adult-only hotel. The minimum age to stay at this hotel is 18 years old.

ADDITIONAL INFORMATION

Location
Iberostar Grand Hotel Paraiso is located less than 30 minutes from Cancun International Airport (CUN) and approximately 20 minutes from Playa del Carmen.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required with the following exception:

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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