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Prepare to vacation like Hollywood stars at the Hard Rock Hotel Vallarta.
Situated on the beautiful beaches of Bahia de
...
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Prepare to vacation like Hollywood stars at the Hard Rock Hotel Vallarta.
Situated on the beautiful beaches of Bahia de Banderas in the heart of Nuevo
Vallarta, this resort has incredible views of the Pacific Coast, modern
amenities and attentive service all infused with the spirit of rock 'n' roll.
Less
"Great trip ! Worth the price and then some. Great staff, service.
Plenty of things to do on site and good options if you prefer to go off on your on your own adventures.First trip to the resort and I ..." – Peace11
12 out of 12 (100%) customers would recommend this product to a friend.Read All Reviews
Customer Rating
Value
4.6
Service
4.9
Beaches & Pools
4.6
Dining Options
4.3
Room Comfort
4.3
"Great trip ! Worth the price and then some. Great staff, service.
Plenty of things to do on site and good options if you prefer to go off on your on your own adventures.First trip to the resort and I ..." – Peace11
12 out of 12 (100%) customers would recommend this product to a friend.
All Customer Reviews
Loading...1-4 of 11 reviews. Sort by
February 7, 2019
Excellent, mostly.
We had a great time and the hotel and staff were fantastic. The food was very good and the grounds were clean and well organized. The rooms had a couple of things we didn't like. Almost every room has a hot tub. Sounds great but we didn't use it and the room always smelled musty and damp even running the AC. Since the hot tub takes a lot of space the room could be much larger without it. The bathroom has a wood slatted blind going into the room , no glass, about four feet tall and it always seemed anyone could peek into the bathroom since it had gaps all around. My teenagers were not happy so we tried to hang a towel over it. That did not stop any of the bathroom sounds. Flushing toilets and shower noise in the room as if there was no barrier. The beds were advertised as two doubles but they were full size not queen. Very uncomfortable for two adults or two teens who tugged the covers and complained all night. In spite of these items we would go back in a second. These were a pain but the facility, location, food and staff were great. I guess no vacation is perfect but we had a great time.
We were extremely impressed from beginning to end with the Hard Rock Resort. Check-in was so quick with even our favorite drinks brought to us as we were getting the scoop on the resort. The room was super clean, spacious, and featured everything we needed to be super comfortable. The entire resort is kept up extremely well! The grounds are beautiful and easy to get around. The restaurants were all awesome...more than I expected for all-inclusive food! Who knew sushi in Mexico could be that delish? Even the snack bar at the beach was terrific. Finally, I have to say the staff were beyond excellent! From the servers, to the housekeeping, front desk, and even the Rock Shop, I was impressed. We will be back! Thanks for the memories, Hard Rock PV!
This place was absolutely amazing! The staff are kind and generous and are there to help within minutes.I absolutely can not wait to go back! The only thing I have to complain about is paying $160 for 4 people to get to and from airport. Much much cheaper to take a taxi. But having never been there I wanted to be safe and make sure the ride was taken care of. So we paid this price for 2 adults and 2 children when booking our package. But other than that every thing else was worth every single penny!
My husband and I and our 2 teenage boys stayed 6 days. Our rooms were clean and comfortable, the food was excellent, the pools were inviting, the entertainment was....entertaining. We travel to all inclusive resorts two and three times a year and have experienced lots of different places. This hotel is run extremely well and met our every expectation. That having been said, lots of hotels can shine when everything is running smoothly. THIS hotel took care of us when we had a "parents nightmare" medical emergency during our stay. While on this vacation, our two teenage boys had a medical issue that required hospitalization. I have heard horror stories about what this can entail while traveling abroad. The Hard Rock staff helped us find proper treatment that was both professional and reasonably priced. I cannot say enough about how supportive and professional the staff at this hotel was during this difficult event. If you are traveling to Mexico with your family and want an all inclusive that is fun and well run, yet also safe and supportive. Hard Rock is the place to be.
From:Springfield, MO Age:45-54 Travel:3-6 trips/year
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RIDE FROM AIRPORT2 answers
How far is this resort from the airport?
4 years, 56 months ago
SHARON
Hard Rock Hotel Vallarta is located 15 minutes away from Puerto Vallarta's International Airport (PVR) and 25 minutes away from downtown Puerto Vallarta.
KristenCC
Only a few miles, 7 or 8. It will take about twenty minutes with stops and the slower speed limits.
Stevo2017
Is 24 hour room service included?2 answers
There is a $ sign next to the 24 hour room service but it does not mention a price anywhere. Is 24 hour room service included or is there an additional cost?
3 years, 46 months ago
Michigan
There is an additional cost for the room service. The exact cost will depend on what you order. You'll want to check directly with the hotel once there for room service menu.
CCGreg
24 hour but the good items i.e. Oreo Cheesecake you have to order by 10:30pm.
JP12
Is this resort kids friendly?2 answers
How big is the kids pool? Does it have slides or some sort of water park features for little ones?
3 years, 37 months ago
Minneapolis
This resort is kid friendly with the Kid's Club, which provides fun entertainment and activities for children ages 4-12. Activities include:
Water polo, Volleyball, Beach Soccer. and Games. The kids' pool is a decent size. They do have a small water slide as well as exciting Kids Club activities, entertainment, and games at the kid's pool, including water polo, volleyball, and kid-friendly tunes.
JeannieCC
Yes !good area for kids must be of certain height to use slide.
Peace11
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Room Information
Hard Rock Hotel Vallarta features 362 rooms equipped with double Jacuzzis and private balconies with most featuring an ocean view. Each room is equipped with air-conditioning, ceiling fan, mini bar, satellite TV, in-room safe, coffee maker, hair dryer, and iron with ironing board.
Hard Rock Hotel Vallarta offers great rooms on a wide stretch of beach in the quiet area of Nuevo Vallarta. There are lots of restaurants to choose from and the pool is large and is the perfect spot to relax with a book and frosty beverage.
What We'd Change
The hotel is about 25 minutes from downtown Puerto Vallarta but there is so much to do on property you might find it hard to leave. If you do decide to explore, cabs are readily available in the motor lobby.
Why You Should Go
Riveria Nayarit is romantic, adventerous, charming....the list goes on. Everyone will find something they love in here.
Available Amenities
Tour Assistance
Car Rental Available
Beach
Volleyball
Children's Pool
Concierge Services
Cribs Available on Request
Currency Exchange
Fitness/Exercise Room
Gift Shop
Jacuzzi
Kids Club
Laundry Services ($)
Lounge Chairs/Umbrellas
Nightly Entertainment
Swimming Pool(s)
24 Hour Front Desk
24 Hour All-Inclusive
Sauna
Steam Room
Dry Cleaning Services
Parking
Safe Deposit Box
Basketball
Medical Services ($)
Bicycles
Billiards
Scuba Lessons
6 Restaurants
4 Bars/Lounges
Porter/Bellhop
Multilingual Staff
Wheelchair Accessible
ATM/Banking
Conference Facilities ($)
Spa Services ($)
Internet Access
Ice Machine
Wedding Services ($)
24 Hour Room Service ($)
Banquet Facilities ($)
Nearby Excursions & Attractions
Dining
Dive Shop(s)
Horseback Riding
Jet Ski Rentals
Kayaking
Motor Boat Rentals
Parasailing
Map of Local Area
Rapidly being acknowledged as a destination in its own right, the great choice of hotels and resorts guarantees that Riviera
Nayarit can cater to everybody's vacation tastes and styles.
Hard Rock Hotel Vallarta
Paseo de los Cocoteros No 19, Bahia de Banderas, Nuevo Vallarta , Nayarit 63732, Mexico
011-52-322-297-1300
Hotel Description
Hard Rock Vallarta: Vacation like a Rock Star
Prepare to vacation like rock stars at the Hard Rock Hotel Vallarta. Situated
on the beautiful beaches of Bahia de Banderas in the heart of Nuevo Vallarta,
this resort has incredible views of the Pacific Coast, modern amenities and
attentive service all infused with the spirit of rock 'n' roll.
Let luxury invade your state of mind. All of the 362 rooms have balconies
with double Jacuzzis. With six fabulous restaurants, a snack bar, 24-hour room
service and four stylish bars, you can indulge in your rock star fantasies.
Extravagant excesses continue outside the memorabilia-filled walls of the Hard
Rock Hotel Vallarta as well. Experience the cobble stone streets and
terra-cotta rooftops from the grandeur of this magnificent resort with a
meandering pool surrounded with lush palms, a fitness center and a great
miniature golf course. Venture out a little further to the peaceful seclusion
of the Southern Area that offers beaches backed by palms and cliffs. And,
nearby downtown puts you in the heart of dining, shopping, and the colonial
charm of Old Vallarta. Hard Rock Hotel Vallarta is a lively, cosmopolitan
resort that gracefully combines its past and present along with 25 miles of
absolutely perfect beaches.
This hotel is All-Inclusive.
Features include:
Luxurious accommodations
Fine dining>
Delicious snacks
Top shelf drinks
24-hour room service
Wireless Internet
Unlimited phone calls within Mexico and to the Continental US and Canada
(some restrictions apply)
All Taxes and gratuities
Get MORE perks from your getaway to Hard Rock Vallarta. Now through December 20, 2020, Rock Royalty guests will get these additional perks exclusive to CheapCaribbean customers:
Complimentary private, romantic dinner.
DINING
This hotel includes unlimited food and drinks, but some dining restrictions may
apply. Please check with the front desk for details.
The Market
Type: Buffet Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, 12pm-5pm; Dinner -
daily, 6pm-10:30pm Description: Offering an international buffet with cuisine from around
the world. Dress code: Casual Elegance. For dinner; long pants, collared
shirt and shoes.
Frida
Type: Mexican Hours: Daily, 6pm-11pm Description: A la carte dinner, featuring regional
specialties.
Dress code: Casual Elegance
Zen Type: Asian Hours: Dinner - daily, 6pm-10:30pm Description: A la carte dinner, featuring a variety of Asian dishes and
sushi. Dress code: Casual Elegance. For dinner; long pants, collared
shirt and shoes.
Ciao Type: Italian
Hours: Breakfast - daily, 7am-10:30am; Snacks - daily, 12pm-5pm;
Dinner - daily, 6pm-10:30pm Description: Breakfast buffet, with an a la carte dinner,
featuring Italian cuisine with a Mediterranean flare and bold flavors. Dress code: Casual Elegance. For dinner; long pants, collared
shirt and shoes.
Ipanema
Type: Brazilian steakhouse Hours: Dinner - daily, 6pm-10:30pm Description: A la carte dinner, featuring grilled cuts of
beef, pork and chicken. Dress code: Casual Elegance. For dinner; long pants, collared
shirt and shoes.
Pizzeto Type: Pizza Hours: Lunch and dinner Description: Dine on brick-oven style pizza, as well as Mediterranean
influenced dishes.
Dress code: Casual Elegance. For dinner; long pants, collared shirt
and shoes.
All hours are subject to change.
BARS/NIGHTLIFE
Frida Bar
Daily, 9am-8pm
Sun Bar
Daily, 9am-1am
Splash Bar Daily, 10am-7pm
Amphitheater Bar
Mon-Sat, 9pm-11pm
BEACH
Hard Rock Hotel Vallarta sits beachfront with views of Banderas Bay. Nestled
below mountain foothills, the beach is the perfect place to stay all day.
POOLS
Catch some rays at one of the resort's 2 swimming pools. Both pools wind
throughout the resort. With a zero-entry kids pool and 2 outdoor hot tubs, you'll find the
perfect spot to rest and relax.
SPORTS/ACTIVITIES
Water
Water aerobics
Water polo
Pool volleyball
For an additional charge:
Scuba
Snorkeling
Swim with dolphins
Waterskiing
Parasailing
Deep sea fishing
Kayak
Boogie boarding
Land
Basketball
Billiards
Ping pong
Beach Volleyball
For an additional charge:
Horseback riding
Bicycle tours
Golf
Enjoy discounted rates at 2 Vallarta courses, Marina Vallarta Golf Club and
Vista Vallarta Golf Resort.
INTERNET
Hard Rock Hotel Vallarta offers guests 30 minutes of free Internet access daily
at the business center.
SPA SERVICES
Immerse yourself in an oasis of tranquility and beauty at Rock Spa. Set in a
peaceful setting with soothing beach and sea views, Rock Spa stimulates the
senses through a variety of treatments. Daily, 9am-8pm.
Massages
Body treatments
Facials
Salon services
WEDDING/HONEYMOON
With views of the Pacific Ocean and Banderas Bay, Hard Rock Hotel Vallarta is
the ideal spot to tie the knot. The resort features several packages inccluding
the famous Collin Cowie wedding collections to make your special day absolutely
unforgetable.
Honeymoon Bonus The Colin Cowie Honeymoon Packages take luxury to a new level. Guests
may choose between 3 specialty honeymoon packages for the ultimate romance
experience. Guests will enjoy complimentary sparkling wine, a romantic dinner
for two and breakfast and bed. Please contact the resort directly for more
information.
Requirement: Honeymoon couple must present proof of marriage within the past
year. The reservation must indicate "honeymooners" in order to receive the
amenities.
CHILD CARE
The Hard Rock Roxity Kids Club offers endless fun for your kiddos!
ADDITIONAL INFORMATION
Location
Hard Rock Hotel Vallarta is located 15 minutes away from Puerto Vallarta's
International Airport (PVR) and 25 minutes away from downtown Puerto
Vallarta.
Check In/Check Out Check-in: 3:00 pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not
included in your hotel reservation.
Holy Week In observance of Holy Week, some resorts in the Dominican Republic,
Mexico and Costa Rica may put limits on the use of motorized water sports and
loud music.
Spring Break Policy
Hard Rock Hotel Cancun no longer accepts student groups.
Awards
Hard Rock Hotel Vallarta is celebrating the receipt of the AAA Four Diamond
award for Esteemed AAA Four Diamond hotels in 2011 for the fifth consecutive
year and is one of only five Riviera Nayarit resorts honored with the 2011
rating. Hard Rock Hotel Vallarta continues to shine through the rating system
with premium service standards, personalized guest experiences and outstanding
on-site amenities. Hard Rock Hotel Vallarta was a standout in the annual
rankings, which are reserved for superior properties that exemplify the highest
level of excellence in every facet of operation. Less than four percent of the
more than 31,000 lodgings approved by the American Automobile Association
achieve this coveted designation. Just as diamonds are a priceless natural
resource, so is the AAA Four-Diamond rating. The AAA Diamond Rating System is
North America's premier travel and culinary classification program. Reliable
Diamond Ratings provide information and insight to guide travelers'
accommodation and dining selections.
All hours, fees, amenities, information and services are subject to change
without notice.
