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Grand Oasis Tulum

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $729 All-Inclusive
Info Customer Reviews Questions & Answers

Off the beaten path. That's the phrase that most describes this crazy beautiful gem that's nestled away in luscious natu ... More

Customer Rating 206 Reviews
Value
 
3.8
Service
 
3.6
Beaches & Pools
 
4.3
Dining Options
 
3.3
Room Comfort
 
3.7
3.7 out of 5
"Everything about the Grand Oasis Resort was perfect! My husband and I went here as a get away for our 15th wedding anniversary. It exceeded our expectations! We have never been so pampered in our lives..." – brky
156 out of 231 (68%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.8
Service
 
3.6
Beaches & Pools
 
4.3
Dining Options
 
3.3
Room Comfort
 
3.7
3.7 out of 5
"Everything about the Grand Oasis Resort was perfect! My husband and I went here as a get away for our 15th wedding anniversary. It exceeded our expectations! We have never been so pampered in our lives..." – brky
156 out of 231 (68%) customers would recommend this product to a friend.
bf and I at the pool with the view Shrimp Scampi from the Seafood restaurant Dinning Buidling Beach photo with my special iPhone lens Room ocean view Room view View of Adult Only Pool from Our Room View from pier Pool overlooking the beach View from our room Deck from room View from the room The Grand Side - our room was on the second floor View from room #2 - Sian Ka'an Suite, ground floor Grand Oasis beach Beach Hammock provided by resort View from room #1 - Sian Ka'an Suite, floor 2 View from pier Picture on the beach sunrise in paradise
All Customer Reviews
1-4 of 206 reviews. Sort by
January 14, 2018
the Calm Resort

Oasis Tulum is an excellent resort for adults and children. This is my second trip and loved it again. Both times I was in the adult section which is beautiful. The 3 pools (1 is an infinity pool) are very relaxing with no children splashing. The room was very clean. We did have problems with the room key, however it was promptly corrected. We had a problem with a clogged bathroom sink. It was corrected promptly. Room service was excellent and quick response. I do want to give a special thank you to Felipe, Security Personnel. He was excellent in getting my 2 issues resolved asap. He spoke and understood English excellently. My other special thank you is to Fernando, excellent bartender at the outside pool bar area. Always with a smile and drinks made perfectly. I understand he has been at Oasis Tulum for a number of years. The food at the buffet and select restaurants was scrumptious. Service was spot on and leisurely. You were not rushed at all. All the employees at Oasis Tulum were very friendly and assisted and gave recommendations on outside places to go to and cheapest way of getting there. Yes, I will visit a 3rd time.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Palm City FL
Age: Over 65
Travel: 1-2 trips/year

January 9, 2018
Honest Review from All-Inclusive First Timer

Please know that this was our first time at an All-Inclusive resort. I altimately chose “Grand Oasis Tulum” because of its price point and relaxing nature. I’m going to break my review down into a few different sections. Please note that booking through Cheap Carribean made transportation and excursions VERY enjoyable and easy. SOMETHING TO NOTE: All of the photos online of this resort are of the Sian Ka’an part of the resort. This is an adults only section. If you purchase this portion, you will have full access to EVERYTHING the resort offers. We had purchased the “Grand Oasis Plus Room” but LUCKILY got upgraded to the Sian Ka’an, which is ultimately what I thought I had booked from pictures. BE EXTREMELY aware of this before booking. The Grand Oasis Lite is probably a quarter mile from the main resort and beach. The Grand Oasis is very family oriented and honestly often chaotic. The Sian Ka’an is adults only and very peaceful. FOOD & DRINKS: Let me start off by saying the food will most likely get very old very fast. There is very few options for breakfast and lunch. Buffet is really only place for those. Lots of dinner options for Sian Ka’an visitors. NONE of the restaurants take reservations in advance, so if you are not in line when they open, you will most likely be stuck eating the buffet for every meal. Room service would never answer. Would call front desk and ask about it - would always say they would call us, but never did. All restaurants and buffet are extremely understaffed. Need double the employees. Sushi place was bad. Hippy Chic grill - waited an hour and a half for our lunch, we finally gave up and went to the buffet. Fancy restaurants will not fill you up. Bars were fine and drinks were always good! Only problem with drinks is they do not serve you at the beach or pool, which was disappointing and annoying. BEACH & POOLS: Beautiful! Clean! Great snorkeling. Pools are NOT heated so we never even used a swim up bar (there are 2). Like I said before there is no pool side or beach side service. There were some hot tubs but they were freezing cold. OVERALL: I would not return or recommend. However I think a family with small children could really enjoy this resort, always something going on for kids. This resort was always very clean and maintained constantly. Adult only section is SO peaceful!! I think with some better food choices and more staff this resort could really improve.

Honest Review from All-Inclusive First Timer
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Overall Rating: 3
Value
 
2.0
Service
 
2.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
4.0
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From: INDIANA
Age: 19-24
Travel: 1-2 trips/year

December 17, 2017
Confusing information

Let me first state that there are some confusing reviews concerning this resort. There are 3 distinct resorts all within the same resort: Oasis Tulum Lite, Grand Oasis Tulum, And Grand Oasis Tulum Sri Kaan. Tulum Lite- very very small. Almost no amenities. You will have to walk 500 meters to any amenities. Grand Oasis Tulum- Very small resort. Good service, average rooms, good food. Fantastic beach! Friendly staff. This is a very quaint, relaxing resort. No parties, music and no lobby to speak of. Be aware, almost all the pictures advertised are showing the Sri Kaan side of the resort. You will have no access to those options. And there are no children allowed in Sri Kaan. The Grand Oasis Tulum has no free wifi in the lobby or anywhere and no computer a guest can use to check flight schedules or anything. Sri Kaan- this is a very nice hotel. This is the one show By the infinity pool and grand lobby. They have better restaurants and more amenities. If you have children, upgrading is not an option. Overall, the Grand Oasis Tulum is very nice. A good deal for the price. The food is good, beach is great, and people are friendly. Do not expect the same amenities or comfort level of Sri Kaan. The pictures and descriptions are a bit confusing.


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Overall Rating: 3
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Nashville
Age: 35-44
Travel: 3-6 trips/year

December 5, 2017
Not Happy

Customer service was not good, and very slow. We were not given the anniversary package as requested, problem with first room and we didn't get another until after 7 pm the day we got there. Then the a/c didn't work half the time, couldn't get help to come. Fridge wasn't stocked, room smelled like mildew, bad. Wouldn't recommend.


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Overall Rating: 2
Value
 
2.0
Service
 
2.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
1.0
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From: Georgia
Age: 35-44
Travel: 1-2 trips/year

Room Information

All rooms are equipped with A/C, private bathroom, HD flat screen TV with cable, USB ports, coffee maker, minibar restocked daily, 24-hour room service ($), bathroom amenities, hair dryer, telephone ($), and alarm clock. Grand Ocean rooms feature enhanced inclusions like free WiFi, robe and slippers, early check-in and late checkout (subject to availability), and free room safe.

Room Details

Grand
Hotel/Studio Unit Details

Grand Ocean View
Hotel/Studio Unit Details

Oasis Sian Ka'an Club (Adults-Only)
Hotel/Studio Unit Details

What's to Love

Living large and chillaxing seaside where your feet melt into the soft, sugary sand .

Ogling at the vibrant, spectacular coral reef. Snorkeling gear is free, plus you can dip into the free snorkeling tour.

Stress-ousting, mind-melting spa services.

Trekking around Tulum and gazing at the view of hypnotic, crazy blue waves.

Hanging with the sea turtles at nearby Akumal. Splish splash.

Sending your little ones off to the Kids' Club for movies & games while you escape to Beach Chill Central.

 

What We'd Change

The resort is located about an hour away from the airport, but if you want to get away from it all, this is the place to be.

 

Why You Should Go

It's 60 miles from the airport - it's a drive, but when arrive, you'll be far away from the real world.

You can improve your game on two tennis courts. Love-Love.

There's yoga, pilates, water aerobics plus a gym/fitness center to keep your beach bod beachtastic.

Upgrade to Grand Plus room and you'll get all the best perks - free Wi-Fi, VIP lounge, spa discounts and more.

For experienced divers, there's scuba on-site. If that's not your thang, there's fishing. Both for a fee.

Available Amenities

  • Bar/Lounge
  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Children's Activities
  • Children's Pool
  • Conference Facilities ($)
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Snorkeling
  • Internet Access ($)
  • Swimming Pool(s)
  • Scuba Diving ($)
  • Spa ($)
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Parking
  • Bicycle Rental
  • 9 Restaurants
  • 8 Bars/Lounges
  • Audio-Visual Equipment ($)
  • Wedding Services ($)
  • 24 Hour Room Service ($)
  • Sauna ($)
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Tennis Courts
  • Freshwater Swimming Pool(s)
  • Car Rental Available ($)
  • Gift Shop ($)
  • ATM/Banking ($)
  • Fishing ($)
  • Doctor on call 24 hours
  • Babysitting Services ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Chichen Itza and Coba Ruins
  • Coral Reef
  • Dining
  • Dive Shop(s)
  • Eco-Adventure Tour(s)
  • Fitness Center
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Hiking/Biking Trails
  • Horseback Riding
  • Mayan Ruins
  • Motor Boat Rentals
  • Nature Park(s)
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Water-Skiing
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Grand Oasis Tulum

Club Oasis Akumal Km 251 Chetumal-Pto Juarez

(800) 446-2747

Hotel Description

Grand Oasis Tulum: All-Inclusive, All-Amazing Gem Nestled in Eden

Off the beaten path. That's the phrase that most describes this crazy beautiful gem that's nestled away in luscious natural beauty. The delicious beach has an exquisite unusual shape that you'll love, and when you want to explore, you can check out the amazing coral reef. After that (or before, makes no difference), head to the pool for some serious relaxation. There's a Kids' Club where your little ones will squeal with excitement while you de-stress at the spa. Want more? The breath-stealing views alone are hypnotizing. You could sit in front of the dreamy water and crazy blue sky with a drink for hours and not even notice the time.

WHERE TRANQUILITY COMES NATURALLY



DINING

Grub, glorious grub. Where to start? Here's a sampling menu of flavors: traditional Mexican and American. Mediterranean, Italian and Japanese. And many other snacky places, breakfast venues and buffets. Even sushi. Dig in.

The White Box
Type:
Mediterranean
Hours: Lunch - daily
Description: Mediterranean gastrobar. Indoor dining.
Dress code: Formal

Dos Lunas
Type:
Italian cuisine
Hours: Dinner - daily
Description: Traditional Italian cuisine. Indoor dining.
Dress code: Formal

Maki Taco
Type:
Mexican-Japanese Fusion
Hours: Dinner, daily
Description: Dine on delicious Mexican-Japanese fusion cuisine. Indoor dining. Reservations required.
Dress code: Casual

Arrecifes
Type: International Buffet
Hours: Breakfast, Lunch and Dinner, daily.
Description: Enjoy an international buffet in an indoor setting.
Dress code: Casual

Arrecifes Terraza
Type:
Snack Bar
Hours: Lunch - daily
Description: Enjoy snacks in an outdoor setting.
Dress code:
Casual

Akeru
Type:
Sushi Bar
Hours: Lunch, daily
Description: Features fresh sushi.
Dress code:
Casual

Hacienda Sarape
Type:
Mexican
Hours: Dinner, daily
Description: Enjoy fine Mexican dishes with a casual, indoor atmosphere. Dinner reservations required.
Dress code: Casual

Hippie Chic Grill
Type:
Grill, tacos and tortas
Hours: Lunch, daily
Description: Serving a variety of snacks featuring white-meat chicken. Outdoor setting.
Dress code: Casual

Bites
Type:
Snacks and salads
Hours: Breakfast and Dinner, daily
Description: Light meals in an indoor/outdoor setting. Dinner reservations are required.
Dress code: Casual

Restaurant schedules and availability subject to change without notice. Restaurant reservations are made with the concierge at the resort.

All hours are subject to change



BARS/NIGHTLIFE

It's always 5:00 somewhere, which means the drinks are on and flowing all over this blessed resort. You can find adult beverages in the lobby, on the beach, by the pool or in the restaurants. Here's to you, Beach Citizens.

Pool Wet Bar
Open daily.

Sports Bar & Theatre
Open daily.

Bites Terrace Bar
Open daily.

Sarape Tequila Bar
Open daily.

Akeru Beach Bar
Open daily.

Coffee & Me Lobby Bar
Open daily.

Coffee & Me Lite
Open daily.

Havana Cigar Bar ($)
Open daily.



BEACHES AND POOLS

You've got direct access to one of the most aahh-some sandy spots in all of Mexico, Akumal Beach. But it gets sunnier: the coral reef is beyond epic. The pools aren't too shabby either. There are three glistening cement ponds, even a kids' pool, to choose from. Jump in.

SPORTS/ACTIVITIES

Water

  • Snorkeling gear
  • Snorkeling tour
  • Kayaks
  • Paddle boards
  • Water aerobics
  • Swimming

Available for an additional charge:

  • Fishing
  • Scuba diving

Land

  • Tennis
  • Bicycles
  • Beach volleyball
  • Fitness center
  • Yoga
  • Pilates
  • Zumba
  • Multi-sport court

Golf
If you're looking for a full game, as a guest of Grand Oasis Tulum you enjoy preferred rates to several nearby 18-hole courses, including a fabulous one located right across the street.



INTERNET

Grand Oasis Tulum offers Wi-Fi throughout the resort for an additional charge. Grand Oasis room guests enjoy complimentary WiFi.

SPA SERVICES

The brand new Sensoria Spa offers a collection of exclusive spa treatments that incorporate ancient and modern techniques with high-quality organic products. Enjoy a full range of services designed to help you relax and get in touch with nature, surrounded by the incomparable beauty of the Mexican Caribbean.
  • Massages: deep tissue, hot stone, chocolate, reflexology
  • Body Scrubs, Detoxification and Re-hydration treatments
  • Beauty Salon: hair care, manicures, pedicures, waxing
  • Whirlpool therapy
  • Fabulous bridal services
  • Fabulous bridal services
  • Temazcal: Ancestral Mexican tradition of deep body detoxification
  • Facials and more


WEDDING/HONEYMOON

Here in the tropical paradise of Mexico you'll find beautiful settings, luxurious amenities, wedding suites, and your own dedicated wedding planner ready to make your picture-perfect wedding come true. Whether you're looking for something simple and intimate or a family-friendly celebration, Oasis will ensure your day is perfect. Select from six different packages or customize your wedding with a variety of special options. We even offer an amazing complimentary wedding package! Visit www.O-Weddings.com for more detail.

All Honeymooners get VIP treatment and special amenities. To make your honeymoon extra special, choose from four honeymoon packages offering perks like spa discounts, room upgrades, private sunset dinners and more.



CHILD CARE

Grand Oasis Tulum features a supervised Kid's club for children ages 4-12. IN-room babysitting available for a fee.

KiddO Zone: Fully Supervised Kids Club

  • Ages 4-12 years old
  • Kids pool with slides, mushroom fountain, climbing iceberg and swim-up kids bar
  • Playground with trampoline
  • Video games room
  • Indoor and outdoor games and activities


ADDITIONAL INFORMATION

Location
Grand Oasis Tulum is located 60 miles from Cancun International Airport (CUN) and a few miles away from Tulum archeological site and Akumal.

Check In/Check Out
Check-in: 3. Check-out: noon.
A valid credit card may be required at this resort.

Holy Week
In observance of Holy Week, some resorts in Mexico may put limits on the use of motorized water sports and loud music.

Student/Youth Policy (YEAR ROUND)
Spring Breakers and Student/Youth Travelers are NOT accepted. Student/Youth Travelers are defined by the resort as any guest under the age of 25 traveling without their legal parent/guardian. Please be advised that Spring Breakers and Student/Youth GROUPS between the ages of 18-24 are not accepted at this resort. This policy applies year round. Travelers under the age of 25 without a legal parent/guardian will be required to purchase a Student/Youth resort fee upon check-in at the resort. Cost is $30 (cash only and subject to change) per person per stay and is not refundable. If you do not adhere to the Student/Youth Policy, your reservation will be canceled and you will be notified accordingly. Resorts reserve the right to deny check-in.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 4/8 - 9/30
Starting at $729 was $1549
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