Search
Deals
Cruises
Get Help
Call Us

El Dorado Seaside Suites a Gourmet Inclusive Resort by Karisma

Mexico - Riviera Maya

Our Rating
1-800-880-2177
3 Nights with Air from $769 All-Inclusive
Info Customer Reviews Questions & Answers

Kick off your shoes and tangle your toes in the silky sands of Kantenah Beach at El Dorado Seaside Suites a Gourmet Inc ... More

Customer Rating 81 Reviews
Value
 
4.4
Service
 
4.7
Beaches & Pools
 
3.9
Dining Options
 
4.4
Room Comfort
 
4.5
4.5 out of 5
"Could not have asked for anything more. From the atmosphere to the staff, El Dorado offered the best or the best. The staff was overly friendly and helpful and was willing to do anything they could to ..." – PnC2009
74 out of 88 (84%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.4
Service
 
4.7
Beaches & Pools
 
3.9
Dining Options
 
4.4
Room Comfort
 
4.5
4.5 out of 5
"Could not have asked for anything more. From the atmosphere to the staff, El Dorado offered the best or the best. The staff was overly friendly and helpful and was willing to do anything they could to ..." – PnC2009
74 out of 88 (84%) customers would recommend this product to a friend.
Beach Front entrance to lobby View from room Room morning view. 3rd floor of building 6 Room service
All Customer Reviews
1-4 of 81 reviews. Sort by
January 27, 2019
BEST GETAWAY EVER!

This was my husband and my first time in Mexico, and we loved it! Everything was perfect! The food was delicious, the staff were welcoming & always helpful! I would definitely recommend to Everyone! It’s a luxcuous, relaxing resort!


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image

From: Chicago, IL
Age: 25-34

January 17, 2019
Amazing Resort, worth it

We received a free upgrade when we got there that the man at the front desk told us about. If we didn't like the room, we were told that we could be given the original room after checking it out. We received the swim out room that connected to the main pool and swim-bar. We were stoked, the room was amazing with two sinks, a big jacuzzi, a separate little space within the bathroom for the shower and toilet. The water gets colder as you get farther from the main pool. Went from end of Dec into the new year of Jan, its there winter so it was a bit cloudy and windy but during peak hours was hot under the sun, do not worry though because the weather was generally warm. Our room also had a king size bed and a rather big round couch as well. I will say that the upgraded room was really great but wish where our lawn chairs were, received sun during the peak and im glad to have a room that was further from the swim up bar because of privacy and it could get rowdy. I think if we had our original room, i would have rather been at the top as the other floors do not receive sun and are shaded. Beach was rocky, swing over the ocean at the beach was cute and there were pelicans diving for fish. There are sandbags around. it is mostly shaded at the beach with cabanas and the sunny lounge area is restricted for members. So I wish it was more sunny but good if you like shade. I went with my boyfriend and we loved tanning above the swim up bar but it only has a few spots which are quickly filled by people. There are golf carts to take you to the restaurants from your rooms which is really nice. They had a new years event for us which was okay, did the trick with a stage, chairs around and others who had reserved tables, and a little dance floor where we danced and counted down the new year. we went to most of the restaurants, twice made reservations at the Asian place since it was that good. only restuaurant you need to make reservations for by the way. the buffet was amazing, lots of options for cut up fruit. service was great, never had a problem. everyone was professional, greatly served during dinners. had no problem checking in or out, or with our concierge. We had a spa which was so great, would recommend that too.

Amazing Resort, worth it Amazing Resort, worth it
0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image

From: Pennsylvania
Age: 19-24
Travel: 1-2 trips/year

December 31, 2018
Underwhelmed

Beaches: While we were expecting some rockiness on our side of the resort, we were disappointed in the bleak views of sandbags from both beaches. Definitely not the white sandy beaches, and turquoise waters we've experienced at other Mexican resorts. It seems like most photos you will see show views looking down the beach so the sandbags are not in view, or are not as conspicuous as they are in person. Pools: Again, underwhelmed. The main reason we'd booked this resort was the fact that all rooms had swimouts. However, it was virtually unusuable during our stay, as it was cold, entirely in the shade (we were on the 2nd floor), and the water, if the wind was not blowing, was stagnant with lots of bugs (no jets/water flow). The main pool was fine, but again not as great as other resorts. Lots of shade, very cold water on the ends of the pools, pretty-low key as far as entertainment, staff engagement, etc. Food: This was the highlight - I am an extremely picky eater, and food was the one thing I was nervous about coming in, but was pleasantly surprised. I enjoyed all of my meals, except our experience at the breakfast buffet (Seaside Market). Even room service had some nice selections. My husband liked his food for the most part - note portions are very small, so you may want to order extra. Service: Again, this was just average - nothing exceptional. We had lots of issues with our concierage, our luggage pickup was 20 mins late and we were told we'd have to pay a fee for staying in the room past checkout (after we were also told we had to stay in the room with our luggage until it was picked up). Toiletries were not replenished over our 6 day stay. Room service was typically pretty quick, so that was a plus. Overall, while we had a nice vacation, we would not return.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 3
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
1.0
Dining Options
 
4.0
Room Comfort
 
3.0
User Image

From: Nebraska
Age: 35-44
Travel: 3-6 trips/year

December 26, 2018
Gorgeous luxury resort

This was the best luxury resort I’ve stayed at and I’ve been to many countries. We were celebrating my boyfriend’s bday and i booked the swim up jacuzzi suite with ocean view. The room was gorgeous. The food was amazing, and the 24 hour room service was amazing, surprisingly. They gave us 2 for 1 massages or $75 usd credit towards a romantic dinner for his bday which was great. The golf carts are always around to bring you where you need to go. The employees are very nice. The only restaurant we didn’t get to eat at was the Asian restaurant, as you have to wear dress clothes, which we didn’t bring any. They said we could call and speak to a manager so we would be able to dine there, but we declined because all of the other food was amazing.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image

From: New Jersey
Age: 25-34
Travel: 3-6 trips/year

Room Information

The 192 luxurious suites are elegant and bright, which offers all comforts and amenities needed for a pleasant and intimate haven. The contemporary suites feature oversized balconies or terraces, a king sized bed, two-person Jacuzzi, smart TV, air conditioning, ceiling fan and an iPod docking station.

Additional features include marble bathrooms with double sinks, separate glass-enclosed shower, bathroom essentials, safety deposit box, iron and ironing board, coffee maker, telephone and ample closet space. Each suite comes with a fully stocked and customized mini fridge with your choice of beverages and savory snacks.

Room Details

Ocean Front Swim Up Jacuzzi Suite
Hotel/Studio Unit Details

Ocean Front Pool Swim Up Jacuzzi Suite
Hotel/Studio Unit Details

What's to Love

The cabanas are sprinkled throughout the entire property, so you can lounge on the crisp, white beds along the beach, poolside or in the garden.

The crystal-clear water of one of the most breathtaking beaches in the world.

The gorgeous, expansive open-air Sky Terrace to host weddings and private events.

 

What We'd Change

It's about an hour and a half from Cancun Airport to El Dorado Seaside Suites on the Riviera Maya, but the drive gives you time to unwind and enjoy the beautiful scenery.

 

Why You Should Go

The resort offers endless opportunities for both relaxation and adventure.

Enjoy 10 restaurants serving a variety of delicious cuisine, and 11 bars for daily entertainment in paradise.

Get pampered in one of the largest spas in the Riviera Maya.

Available Amenities

  • Tour Assistance
  • Bar/Lounge
  • Beach
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Jacuzzi
  • Kayaks
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Tennis Court(s)
  • Shuttle Service
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Poolside Bar
  • Steam Room
  • Parking
  • Dance Classes
  • Scuba Lessons
  • Bocce Ball
  • Porter/Bellhop
  • Shopping
  • Multilingual Staff
  • Massage ($)
  • 10 Restaurants
  • Audio-Visual Equipment ($)
  • Yoga
  • Beach Towels
  • Spa Services ($)
  • Wedding Services ($)
  • Room Service
  • Dry Cleaning Services ($)
  • 11 Bars/Lounges
  • 24 Hour Room Service
  • Business Services ($)
  • Aqua Aerobics
  • Beach Volleyball
  • Watersports Center
  • Wireless Internet
  • Tour Desk
  • Beauty Salon ($)
  • Freshwater Swimming Pool(s)
  • Car Rental Available ($)
  • Gift Shop ($)
  • Internet Access
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Hiking/Biking Trails
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Water-Skiing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

El Dorado Seaside Suites a Gourmet Inclusive Resort by Karisma

Km 95 Carretera Cancun - Tulum

+52 984 875 1910

Hotel Description

El Dorado Seaside Suites a Gourmet Inclusive Resort, by Karisma: Adult Only Luxury

El Dorado Seaside Suites by Karisma is expanding to a new adults-only world surrounded by crystal blue water with a taste of luxury modern styling, romantic settings and full relaxation in paradise--perfect for an intimate escape. The resort retains that calming hideaway feel, with its whitewashed buildings tucked amid swaying palm trees and facing a sugary-sand beach.

Just minutes away, there are endless opportunities to discover one of the largest reefs in the Riviera Maya, archeological destinations, Eco parks, natural cenotes, sandy beaches and Mayan culture. The resort is only about a 90-minute drive from Cancun International Airport, and only a short drive away from Playa del Carmen and Tulum.

The 192 luxurious suites are elegant and bright, which offers all comforts and amenities required for a pleasant and intimate haven. Suites feature an oversized balcony or terrace, king sized bed, Jacuzzi for two, smart TV, air conditioning, ceiling fan and an iPod docking station. Additional room comforts include marble bathrooms with double sinks, separate glass-enclosed shower, bathroom essentials, safety deposit box, iron and ironing board, coffee maker, telephone, and ample closet space. Enjoy a fully-stocked mini fridge, customize-able with beverage choices and savory snacks.

Lounge in your beach cabana along the pearly sands knowing you don't have to move until you are good and ready. And when the grumble of your belly starts to drown out the lapping of the waves, have no fear. Your friendly beach butler is soon to arrive bearing a picnic basket of goodies, including afternoon champagne. If poolside luxury is more your thing, stake your claim on one of the two-story, slat-roof cabanas and spend the afternoon gazing at the shimmering waters of the resort's three sparkling freshwater pools--each with its own swim-up bar.

Don't worry if the tequila sunrises keep you partying until dawn, just retreat to your plush bed to catch 40 winks. If you make it to bed earlier, you can relax beneath the stars on your patio or balcony hammock. Honeymooners, grab your loved one for a signature beachfront sky massage in a traditional Mayan palapa overlooking the silvery Caribbean Sea. El Dorado Seaside Suites also offers yoga classes, if that's more your style. Afterward, retreat back to the suite for a luxurious soak in your personal Jacuzzi.

This hotel is All-Inclusive
Features include:

  • Breakfast, lunch, dinner and snacks
  • Unlimited local and select premium brands of alcoholic and non-alcoholic beverages
  • Mini bar restocked once daily with soft drinks, water and beer
  • Daily and nightly activity program with live music and shows
  • Live music and shows


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Arrecifes
Type: International
Hours: Breakfast - daily, 7am-11am; Dinner - daily, 5:30pm-10pm
Description: International cuisine served a la carte. With a great chef's menu, Arrecifes offers something for everyone in an elegant, air-conditioned atmosphere.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

Klay Talay
Type: Oriental
Hours: Daily, 5:30pm-10pm
Description: Guests will instantly love the impressive variety of Asian cuisine accompanied by house specialties, entirely unique to this part of the world. Here, you'll find a passion for creative, fresh and unique tastes made specially by the chefs.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

La Carreta
Type: Mexican
Hours: Daily, 5:30-10pm
Description: Gourmet Mexican cuisine and tequila tasting, featuring a menu with a grand variety of 20 tequilas, some made in-house.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

Mia Casa
Type:
Contemporary Italian
Hours: Daily, 5:30pm-10pm
Description: Specializing in creative interpretations of traditional Italian cuisine and featuring a vast wine list, Mia Casa offers five-star service in either an indoor or outdoor setting.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

Sandwicherie
Type:
Gourmet Snacks
Hours: Continental breakfast - daily, 6am-7am; Breakfast, 7am-10am; Snacks - daily, 11am-5:30pm.
Description: Wood-fired oven pizzas served to order, plus a selection of Angus burgers and gourmet bites among other Mexican "botana" preparations.
Dress code:
Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

Culinarium
Type: International
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 5:30pm-10pm
Description: Enjoy a perfect blend of international tastes, sights and smells from an extensive a la carte menu. Guests can arrive early for pre-dinner drinks with the wide selection of shaken margaritas.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

Driftwood Gourmet Ocean Front & BBQ Corner
Type: BBQ
Hours: BBQ Corner is open daily, 7am-11am. Driftwood Restaurant is open daily, 12pm-3pm
Description: Located underneath the main pool, this restaurant offers a tasty variety of fresh menu options. Guests will enjoy fabulous views overlooking the ocean.

Seaside Market
Type: Buffet
Hours: Daily breakfast, 7am-11am; Dinner, 5:30pm-10pm
Description: Choose from a delicious array of buffet-style, international cuisine featuring creative salads, delicious main entrees, and irresistible home-baked bread and pastries. Explore food options from different parts of the world, brilliantly reflected by the chef.

Gourmet Pub
Type: Small dishes
Hours: Dinner, 5:30pm-10pm
Description: Created in the spirit of sharing, sample a wide selection of international fare, beautifully prepared and served in a relaxed, rustic setting.

Beach BBQ
Type: BBQ
Hours: Daily breakfast, 8am-11am; Lunch, 12:30pm-3pm.
Description: Enjoy a rotating menu of your favorite foods served with a gourmet flair and spectacular ocean views. The menu features paella, hamburgers, hot dogs, chicken and shrimp skewers fresh off the grill. Adults can also enjoy a tasty selection of international cocktails from the bar.

All hours are subject to change.

BARS/NIGHTLIFE

Las Guacamayas
Come enjoy cold Mexican beers, cheladas, exotic cocktails and aged tequila while listening to tropical music under a traditional palapa. Daily, 9am-2am.

Los Cotorros
Bar with swings located at the relaxing pool. Daily, 9am-11pm.

Arrecifes Swim-up Bar
Swim-up pool bar offering a variety of drinks. Daily, 10am-6pm.

Colibri Swim-up Bar
Swim-up pool bar offering a variety of drinks located next to Villa 35. Daily, 10am-6pm.

Gaviota Swim-up Bar and Lounge
This swim up bar and relaxation area is located in the heart of the hotel, where one can enjoy the sounds of the waterfall as well as singing birds. Daily, 10am-6pm.

La Cantina
This tequila bar features a wide selection of tequilas and is located inside of La Carreta Restaurant. Daily, 5:30pm-10pm.

Mezcalito
Located in the main lobby, this bar features the traditional Mexican liquor, Mezcal. Open daily, 3pm-11pm.

Driftwood Bar
This full Gourmet Inclusive premium bar serves a wide variety of cocktails (virgin available), fresh fruit-infused water and ice-cold beer. Located in the Infinity Section. Open daily, 10am-8pm.

Margaritas Bar
Choose between a tasty selection of flavored margaritas and other cocktails in a relaxing garden setting inside the Culinarium Restaurant. Open daily, 5:30pm-10pm.

Ocean Front Swim-up Bar
This full Gourmet Inclusive premium swim-up bar features a tasty variety of cocktails (virgin available) and ice-cold beer. Located at the main pool in the Infinity Section. Open daily, 10am-6pm.

Kanaloa Bar
Enjoy a laid-back atmosphere, while gazing into the twinkling stars and sparkling Caribbean Sea and sipping on a variety of cocktails. Open daily, 8pm-2am.



BEACH

Although all beaches in Mexico are public, access to the beach fronting this resort is usually limited to guests. One stretch is rocky and separate from the resort, but another section is white sand and swimmable. The resort's rock pier allows guests to walk out over the clear green water. Palm trees, cabanas and palapas dot the beach, creating a romantic atmosphere. Beach butlers see to your every need in addition to complimentary towels.


POOLS

The resort features five freshwater pools, some with a swim-up bar and a lazy river winding around the resort. Pool butlers see to your every need and for those craving a little adventure, complimentary scuba lessons are also provided.

SPORTS/ACTIVITIES

Water

  • Dive demo
  • Water volleyball
  • Aqua fitness
Available for an additional charge:
  • Snorkeling trips
  • Scuba diving trips
  • Kayaking
  • Snorkeling

Land

  • Fitness center
  • Volleyball
  • Tennis
  • Dance lessons
  • Yoga
  • Bingo
  • Bocce Ball
  • Black Jack
  • Darts Tournament
  • Horseshoe
  • Latin dance lessons
  • Million Goal
  • NFL Shots
  • Mezcal tasting
  • Name That Tune
  • Movie trivia
  • Movie time
  • Sauna
  • Soccer
  • Spanish lessons
  • Tequila tasting
  • Coconut painting
  • Towel figures


INTERNET

Enjoy complimentary Wi-Fi access throughout the resort.

SPA SERVICES

The resort offers a wide range of spa treatments and services for an additional charge. Please contact the resort directly for hours and information.
  • Aroma Body Scrub
  • Massages
  • Facials
  • Private and couples massages


WEDDING SERVICES

Named by Forbes.com as one of the most romantic resorts in the world, El Dorado Seaside Suites features many beautiful locations for your ceremony. If you've been dreaming to tie the knot in paradise, Karisma's "Always and Forever" wedding package is a great way to say "I do" in bliss. Package includes ceremony decor, services, reception, personal wedding planner and more. Please contact the resort directly for more information.

ADDITIONAL INFORMATION

Location
El Dorado Seaside Suites is located one hour south of Cancun International Airport (CUN), 25 minutes south of the nightlife at Playa del Carmen and 25 minutes north of the ancient ruins at Tulum.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
Close
 

Choose Your Options

Depart:  
Number of Rooms:
 
Room 1 Details:
- or -
Choose a Vacation Package
and Save More!
4 days, 3 nights
Travel Dates 3/4 - 4/19
Starting at $769 was $2409
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 9 days left to book!
5 days, 4 nights
Travel Dates 4/20 - 7/6
Starting at $859 was $2779
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 9 days left to book!
5 days, 4 nights
Travel Dates 7/7 - 10/31
Starting at $779 was $2419
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 9 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST

All Mexico - Riviera Maya Resorts