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El Dorado Seaside Suites a Gourmet Inclusive Resort by Karisma

Mexico - Riviera Maya

Our Rating
1-800-880-2177
3 Nights with Air from $649 All-Inclusive
Info Customer Reviews Questions & Answers

Kick off your shoes and tangle your toes in the silky sands of Kantenah Beach at El Dorado Seaside Suites a Gourmet Inc ... More

Customer Rating 51 Reviews
Value
 
4.2
Service
 
4.7
Beaches & Pools
 
3.9
Dining Options
 
4.4
Room Comfort
 
4.5
4.3 out of 5
"Could not have asked for anything more. From the atmosphere to the staff, El Dorado offered the best or the best. The staff was overly friendly and helpful and was willing to do anything they could to ..." – PnC2009
46 out of 56 (82%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.7
Beaches & Pools
 
3.9
Dining Options
 
4.4
Room Comfort
 
4.5
4.3 out of 5
"Could not have asked for anything more. From the atmosphere to the staff, El Dorado offered the best or the best. The staff was overly friendly and helpful and was willing to do anything they could to ..." – PnC2009
46 out of 56 (82%) customers would recommend this product to a friend.
View from room
All Customer Reviews
1-4 of 51 reviews. Sort by
February 19, 2018
Nice last minute getaway

Let me get right to the point: 1.Grounds: beautiful 2. Food: Breakfast: average, Lunch: good, Dinner: Amazing 3. Room: we had the infinity pool (too cold to swim) we went in February Clean room and modern decorum 4 People: middle age 5. Entertainment: lacking and dated. When I go out of town i usually look at reviews in order to make my decision about which resort to choose. Therefore, I wanted to give an honest review about this resort. Overall, I would go to this resort if I wanted to relax and unwind. If you are looking for a lot to do or a lot of entertainment, this is not the resort to go to.


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Overall Rating: 5
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Atlanta, Ga
Age: 45-54
Travel: 3-6 trips/year

February 19, 2018

The food and dining options were good. While we tried all the more formal dining options, the Seaside Market was the best. More options, service was great and one could move about the various food presentation areas easily. Staff was very good. The room was about what we expected. Nicely laid out and room service was excellent. What we did not enjoy was the continuous noise. We came for relaxation not to be preoccupied by drunks screaming at each other. We were not made aware of all the games which added to the distractive noise. I understand that some folks like to participate in those kinds of activities--that should have been made clearer in your promotional material. We stayed at Sensimare before and thought that was where we would be located this year. Again it would have been helpful if that was spelled out in the promotional materials. One final point. Probably 90% of the guests were sensitive to noise making and perhaps had we not been in an area that faced the pool (it was made to seem that those rooms were the best) we would had a more relaxing time.


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Overall Rating: 4
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
1.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Minnesota
Age: Over 65
Travel: 3-6 trips/year

December 13, 2017
El Dorado Seaside

We’ve spent 6 days in paradise here at El Dorado Sea Side Suites! It’s been the perfect escape from the cold weather! There is so much to love about this resort! (7211) The rooms: beautiful — very large well equipped to meet your needs! The bathrooms are to die for large walk-in shower. Large jacuzzi tub! Toilet in separate space - beautiful two sink vanities! Very comfortable bed - ask for extra pillows! Mini bar restocked daily with water, sodas, beer & chips! Balconies are beautiful two chairs, lounging bed. Every room at Sea Side has a swim out similar to a lazy river! Cleanliness is top notch! Rooms are cleaned daily - you can put the card out on your bed for fresh sheets!! Towels and bathroom supplies refreshed each day! The staff — they are amazing y’all! The friendliest people around! Nothing is too much. They will meet all needs, just ask! The 4th floor bar has the best employees around!!! They are fun and keep the action alive! Great great drink service! The restaurant staff are excellent - very kind! Everything is “my pleasure” ! The grounds are emasculate! They are busy bees! Cleaning and refreshing the grounds all day long! Our list of negatives is short: Our first day we arrived on the 12pm flight, transfer took a while, if you can afford it take the luxury travel not the group travel. We had to stop 3 times before our resort. When we got to El Dorado the staff was attentive— but check in was not until 3pm. So we had to wait around to get our room. We were able to eat lunch but were very hot as we could not change because our luggage was taken and stored until our room was ready. Arriving from the Midwest we were in jeans and long sleeves. The beach at Sea Side is not really a beach. It is rocky and not walkable. But Seaside is attached to Senismar (same resort chain) and their beach is beautiful. Wide and long. Perfect for lounging and drinks are served on the beach. It’s about .25 walk from our suite to the Sensimar beach. After 4 days the food is all the same. You’ll notice the menus at the restaurants carrying a lot of the same menu items. Excursion: We did the ATV snorkel excursion on the coldest day of the year! It was not as fun as we hoped!! The tour guide was fantasic and very knowledgeable. The ATV ride would be fun for a novice - we own ATVs so it was more of a follow the leader ride than a cut loose and enjoy the trails. Would be fun for young kids and the novice rider. The snorkel in the cave was cool. It is under ground and there is a lot to see structural wise. No fish though. We found out when we arrived part of the snorkel was closed for renovation so we were offered zip lines instead. We chose not to participate, but others in our tour group enjoyed it. Our excursion ended with an outdoor snorkel — this is awesome! But it takes a 20 minute drive to get to. Today is our last full day and we are going into Playa to the 5th street Market! We are excited to get to explore the culture and get some gifts for our family! This was offered free to us by Amstar ! If you get the opportunity go! All in all we’ve loved El Dorado. We loved our room, our dining and our stay! Only wish the weather were warmer!!!!


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Loami, IL
Age: 25-34
Travel: 1-2 trips/year

December 6, 2017
Amazing

This place was amazing. From the rooms to the pool to the food and the service. Not a single complaint. I have been to several other resorts in the area and this is the first one that I would go back to. We stayed in a first floor room and having the access to the main pool with a bar was great and I would highly recommend this option if you are deciding between a higher up room or the first floor. If you are trying to decide between several resorts I highly suggest Seaside Suites, you will not regret it. Also, make sure you get a beach front massage and ask for Ana or Aurora. They both did a great job!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Sacramento, CA
Age: 35-44
Travel: 1-2 trips/year

Room Information

El Dorado Seaside Suites, By Karisma features 280 suites housed in a series of 26 three-story white buildings that run parallel to the shore, affording guests quick access to the beach. Suites feature furnished terraces or balconies, jetted tubs large enough for two, satellite TV and more. Smoking is not allowed inside suites.

Room Details

Ocean Front Swim Up Jacuzzi Suite
Hotel/Studio Unit Details

Ocean Front Pool Swim Up Jacuzzi Suite
Hotel/Studio Unit Details

What's to Love

The cabanas are sprinkled throughout the entire property, so you can lounge on the crisp, white beds along the beach, poolside or in the garden.

 

What We'd Change

It's about an hour from Cancun Airport to El Dorado Seaside Suites on the Riviera Maya, but the drive gives you time to unwind and enjoy the beautiful scenery.

 

Why You Should Go

This boutique hotel offers an adult-only, romantic setting, luxury and fantastic amenities, including five gourmet restaurants that can't be beat.

Available Amenities

  • Tour Assistance
  • Bar/Lounge
  • Beach
  • Business Center ($)
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Jacuzzi
  • Kayaks
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Room Service ($)
  • Scuba Certification ($)
  • Snorkeling
  • Internet Access ($)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Shuttle Service
  • Fishing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Wedding Services
  • Sauna
  • Poolside Bar
  • Steam Room
  • Parking
  • Dance Classes
  • Scuba Lessons
  • 6 Restaurants
  • 6 Bars/Lounges
  • Bocce Ball
  • Porter/Bellhop
  • Shopping
  • Multilingual Staff
  • Catering
  • Massage ($)
  • Library
  • Audio-Visual Equipment ($)
  • Yoga
  • Beach Towels
  • Spa Services ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • Business Services ($)
  • Aqua Aerobics
  • Beach Volleyball
  • Watersports Center
  • Wireless Internet Access ($)
  • Tour Desk
  • Beauty Salon ($)
  • Freshwater Swimming Pool(s)
  • Car Rental Available ($)
  • Gift Shop ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Hiking/Biking Trails
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Water-Skiing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

El Dorado Seaside Suites a Gourmet Inclusive Resort by Karisma

Km 95 Carretera Cancun - Tulum

+52 984 875 1910

Hotel Description

El Dorado Seaside Suites a Gourmet Inclusive Resort, by Karisma: Adult Only Luxury

Kick off your shoes and tangle your toes in the silky sands of Kantenah Beach at El Dorado Seaside Suites, By Karisma on the Riviera Maya. Trendy, barefoot elegance meets gourmet cuisine at this adult-only, all-gourmet resort, where guests are pampered from their taste buds down to their toes. Starting with champagne during the seated check-in and transportation to your suite via golf cart, all inclusive luxury is the byword at El Dorado Seaside Suites, By Karisma.

Lounge in your beach cabana along the pearly sands knowing you don't have to move until you are good and ready. And when the grumble of your belly starts to drown out the lapping of the waves, have no fear. Your friendly beach butler is soon to arrive bearing a picnic basket of goodies, including afternoon champagne. If poolside luxury is more your thing, stake your claim on one of the two-story, slat-roof cabanas and spend the afternoon gazing at the shimmering waters of the resort's three sparkling freshwater pools--each with its own swim-up bar.

Wander through the lush gardens along beautiful pathways as you make your way to one of the five gourmet dining options. Slip into paradise with a glass of vino at the glass-walled Vida Garden Grill, winner of three consecutive Wine Spectator Awards of Excellence. Try the creative twist on Italian at Mia Casa. After dinner, shake your booty at Las Guacamayas for a relaxed, island vibe or wander over to the tequila bar at La Cantina.

Don't worry if the tequila sunrises keep you partying until dawn, just retreat to your plush bed to catch 40 winks. If you make it to bed earlier, you can relax beneath the stars on your patio or balcony hammock. Honeymooners, grab your loved one for a signature beachfront sky massage in a traditional Mayan palapa overlooking the silvery Caribbean Sea. El Dorado Seaside Suites also offers yoga classes, if that's more your style. Afterward, retreat back to the suite for a luxurious soak in your personal Jacuzzi.

This hotel is All-Inclusive
Features include:

  • Breakfast, lunch, dinner and snacks
  • Unlimited local and select premium brands of alcoholic and non-alcoholic beverages
  • Mini bar restocked once daily with soft drinks, water and beer
  • Daily and nightly activity program with live music and shows
  • Live music and shows


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Arrecifes
Type: International
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-4pm; Dinner - daily, 5:30pm-10pm
Description: International cuisine served a la carte. With a great chef's menu, Arrecifes offers something for everyone in an elegant, air-conditioned atmosphere.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

Klay Talay
Type: Asian Fusion
Hours: Daily, 5:30pm-10pm
Description: Featuring modern interpretations of Asian dishes and offering fascinating views of the Caribbean.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

La Carreta
Type: Mexican
Hours: Daily, 5:30-10pm
Description: Gourmet Mexican cuisine and tequila tasting, featuring a menu with a grand variety of 20 tequilas, some made in-house.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

Mia Casa
Type:
Contemporary Italian
Hours: Daily, 5:30pm-10pm
Description: Specializing in creative interpretations of traditional Italian cuisine and featuring a vast wine list, Mia Casa offers five-star service in either an indoor or outdoor setting.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

Sandwicherie
Type:
Gourmet Snacks
Hours: Continental breakfast - daily, 6am-10am; Snacks - daily, 11am-6pm.
Description: Wood-fired oven pizzas served to order, plus a selection of Angus burgers and gourmet bites among other Mexican "botana" preparations.
Dress code:
Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

Vida Garden Grill
Type: Latin Fusion
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, 12:30pm-2:30pm; Dinner - daily, 5:30pm-10pm
Description: Tropical vegetation surrounds this glass-walled restaurant which was a winner of 2008, 2009 and 2010 Wine Spectator Awards of Excellence.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

All hours are subject to change.

BARS/NIGHTLIFE

Las Guacamayas
Come enjoy cold Mexican beers, cheladas, exotic cocktails and aged tequila while listening to tropical music under a traditional palapa. Daily, 10am-2am.

Los Cotorros
Bar with swings located at the relaxing pool across from the spa. Daily, 10am-11pm.

Arrecifes Swim-up Bar
Swim-up pool bar offering a variety of drinks. Daily, 10am-6pm.

Colibri Swim-up Bar
Swim-up pool bar offering a variety of drinks located next to Villa 35. Daily, 10am-6pm.

Gaviota Swim-up Bar and Lounge
This swim up bar and relaxation area is located in the heart of the hotel, where one can enjoy the sounds of the waterfall as well as singing birds. Daily, 10am-6pm.

La Cantina
This tequila bar features a wide selection of tequilas and is located inside of La Carreta Restaurant. Daily, 5:30pm-11pm.



BEACH

Although all beaches in Mexico are public, access to the beach fronting this resort is usually limited to guests. One stretch is rocky and separate from the resort, but another section is white sand and swimmable. The resort's rock pier allows guests to walk out over the clear green water. Palm trees, cabanas and palapas dot the beach, creating a romantic atmosphere. Beach butlers see to your every need in addition to complimentary towels.


POOLS

The resort features three freshwater pools, each with a swim-up bar and a lazy river winding around the resort. Pool butlers see to your every need and for those craving a little adventure, complimentary scuba lessons are also provided.

SPORTS/ACTIVITIES

Water

  • Dive demo
  • Kayak tour
  • Snorkel tour
  • Water polo
  • Water volleyball
Available for an additional charge:
  • Snorkeling trips
  • Scuba diving courses
  • Scuba certification
  • Scuba diving trips

Land

  • Fitness center
  • Volleyball
  • Tennis
  • Dance lessons
  • Aerobics
  • Yoga


INTERNET

For an additional charge, Wi-Fi access is available throughout the resort for guests with laptops, while two Internet-ready computers are available in the lobby for guests without their own computers.

SPA SERVICES

The resort offers a wide range of spa treatments and services for an additional charge. Please contact the resort directly for hours and information.
  • Aroma Body Scrub
  • Massages
  • Facials
  • Lymphatic Massage
  • Private and couples massages
  • Grape juice hydrotherapy


WEDDING SERVICES

Named by Forbes.com as one of the most romantic resorts in the world, El Dorado Seaside Suites features many beautiful locations for your ceremony. If you've been dreaming to tie the knot in paradise, Karisma's "Always and Forever" wedding package is a great way to say "I do" in bliss. Package includes ceremony decor, services, reception, personal wedding planner and more. Please contact the resort directly for more information.

ADDITIONAL INFORMATION

Location
El Dorado Seaside Suites is located one hour south of Cancun International Airport (CUN), 25 minutes south of the nightlife at Playa del Carmen and 25 minutes north of the ancient ruins at Tulum.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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4 days, 3 nights
Travel Dates 4/22 - 5/31
Starting at $649 was $1199
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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