Designed to reflect the charm of the Mexican Caribbean, the Dreams Riviera Cancun Resort & Spa is surrounded by glistening pools, lush tropical gardens and a palm-studded beach. Spacious octagonal rooms and suites are luxuriously appointed with at least one whirlpool, whilst ground floor rooms offer private terraces with their very own plunge pools. Nine gourmet themed restaurants, six fabulous bars, an Explorer’s Club for Kids plus a fully-equipped fitness centre and a world-class Dreams Spa by Pevonia® provide guests with an array of amenities for every age and interest.

Location: Within 3 miles of Puerto Morelos town square. Approx. 20 minutes from Cancun International Airport.


Puerto Morelos
Cancun International Airport : 14 miles

Property Information

Year Built: 2009
Room: 307


Resort Details


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Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.


Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 9189 reviews
  • 5.0 star tripadvisor rating
    Honeymoon Suite

    The best luxury all inclusive resort ever! Magical honeymoon! We felt so pampered. All inclusive and room service 24/7. I recommend paying the extra amount for the honeymoon suite. We were on West side 4th floor ocean front with outdoor and indoor hot tub balconies. Very private and romantic for newlyweds. Beautiful beach sunrise view. Love the Preferred Club. It’s not a membership, but the type of room that comes with extra perks. Instead of checking in on the main front desk lobby, the preferred club have a special lobby where you are escorted and a personal Concierge checks you in while sitting with champagne and deli foods. Ernesto at the Preferred Club is the best concierge and was so helpful and thorough. My husband and I really enjoyed chatting with him. He was raised in Georgia and was a great person to chat with v and answer our questions about the resort. Oscar and MacClaud were also amazing staff. Alberto, Adriana, and Alfredo were very informative and we’re very nice. The preferred lobby area is also like a small Lounge and always has a small buffet of food and snacks as well as a full top shelf bar. Jorge served The best margaritas! You can go there Anytime you want a sandwich, snacks, breakfast, fresh fruit, or a nice top shelf drink, but you can only enter the preferred Club lounge by swiping your room key. You can also call the Preferred club and they can arrange reservations for the pool beds for you for only $35 for the whole day right on the beach feet away from the shore where they serve you drinks and finger foods. If you want to relax, this is the way to go! Francisco helped us book our pool beds and provided outstanding service and offered to wrap our pool bed in towels for a comforting beach stay. Santiago and Pedro were fantastic servers who kept refilling our margaritas and food. Santiago even adjusted the pool drapes to shade when it was too hot. The food in all the restaurants is excellent! You have to book the Japanese hibachi, French, Mexican restaurants in advance to ensure a reservation. They’re closed once a week and alernate days off. The buffet I think is the world cafe and it was decent. Roxana at the seaside grill is fantastic! Everything at the seaside grill is great! Jesus was a great waiter there. Oceana was fresh and yummy for seafood. Definitely recommend the Romantic Dinner $70. I had a 5 course steak dinner and I can honestly say it was the best meal I’ve ever had! Soooo delicious. They serve the dinner with wine at the shore with heart shape string lights. We did the timeshare presentation and received a voucher for the romantic dinner plus $200 credit (leisure bucks) good towards the cabanas, massage, or gift shop. We used $70 towards the cabanas and the rest $130 on the gift shop. I didn’t use the pool, but they did have a swim up bar. There are food options throughout the hotel. Outdoor buffet by the pool and in the Preferred lounge. They also have a coffee shop with blended coffees, cappuccino, desserts, and ice cream. We ate the whole time and the room service even at 12 am was so good! We slept with the window open and heard the waves crashing. So relaxing! Overall it was a wonderful honeymoon. We relaxed on the beach beds and ate at almost all of the restaurants. Beautiful grounds. We saw iguanas in the lawns and trees. The weddings did not bother one bit. It was nice to see the lights and hear the music. There is a daily information sheet that offers activities look for it and they have tours to the city for shopping or on-site volleyball etc. I recommend to pay the extra money for the am resorts shuttle to and fro the airport. The resort is very secure. The security checks reservations before gaining access to anyone going to the resort.

    Apr 07, 2020
  • 5.0 star tripadvisor rating
    Made all of our wedding and vacation dreams come true!

    I barely have words to describe our trip to Dreams Riviera Cancun Resort & Spa. From arrival to departure, we were treated like royalty. The staff always had smiles on their faces, whether it be Clever at the lobby bar or our wonderful maid service as you pass them in the walkways. Gershon, the concierge, personally greeted us every time we passed him and always made sure we were taken care of. Paulina and her wedding team truly gave us a ceremony and experience we couldn't have imagined - it was everything we wanted, plus more. The entire staff at Dreams never let stress about anything, whether it was our next drink, meal or wedding ceremony. This was a trip of a lifetime - we are still getting thank yous from our guests telling us that this was one of the best vacations they have taken and one of the best weddings they have been to. We owe it all to Dreams and their amazing staff and resort (the rooms were some of the best we have stayed in in our Mexico vacations!). From the bottom of our hearts, thank you!

    Mar 30, 2020
  • 5.0 star tripadvisor rating
    Amazing Stay!

    Upon on arrival to the resort, we were given cool, refreshing towels to wipe our faces and were offered glasses of champagne. The staff was absolutely accommodating and welcoming from the beginning to end of our stay. The resort was beautiful and our room was stunning, clean, and quiet. The rooms are semi private with an open bathroom concept. I traveled with my two daughters so this wasn't a big deal for me. Being at the resort was very relaxing with lots of entertainment and activities to do. There are a lot of dining options at the resort, although the food is not the best. I did, however, enjoy my meal at the Seaside Grill. Overall, we very much enjoyed ourselves and weren't ready to leave at the end of our 4 night stay. I would highly recommend Dreams Riviera Cancun.

    Mar 26, 2020
  • 5.0 star tripadvisor rating
    Beautiful, Your DREAM wedding experience!

    This resort is amazing. It is beautiful, the food is great and the service is phenomenal! Several staff remembered us by name and greeted us daily, including my daughter! They provided everything we needed right when we needed it. The room we have was a honeymoon suite with ocean view and it was a dream! Waking up with the sun rising over the ocean was gorgeous! We had our wedding here and Paulina was our coordinator, she was so friendly welcoming and put our mind at ease with everything. There was a lot of anxiety surrounding planning a wedding through email, but in the end we could not have asked for a better experience!!

    Mar 25, 2020
  • 5.0 star tripadvisor rating
    Haven't had a better trip!

    When we arrived, we got welcomed with cocktails (non alcoholic for the kids), then, we got into our very clean room. When we were around, we could get free cocktails all around the resort and the waiters would come by and offer us beverages. The resort was by far the cleanest resort I've ever been too. The staff were super friendly and they were a big part of what made our trip outstanding. The entertainment team constantly had something very fun going on. Some of those staff members were Daniel, Alex, Fani, and Gustavo from the entertainment team, Ivan for our waiter, and Anicacio from the buffet. This trip was awesome and we would love to come back.

    Mar 24, 2020