These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- Personalized check-in and checkout with concierge service.
- Preferential status and amenities.
- Private Sun Club Lounge with bars & snacks. Starting May 1, 2025.
- Upgraded mini-bar service refreshed once per stay and upgraded bath amenities.
- Complimentary computer access in Sun Club Lounge.
- Complimentary Wi-Fi inside the Sun Club Lounge.
- Complimentary newspaper in room daily (English or Spanish) digital.
- Cartoons available in the room.
- Milk, cookies, and other special treats.
- Room service 24 hours.
- Dedicated beach area is available to Sun Club guests.
- One bottle of wine/sparkling wine, rum or tequila (Per room per stay)*
- 25% Discount on Spa Services (one per person per stay)** (Max of 2 per room.)
- One in-room family breakfast or sparkling wine breakfast (per room/per stay)
- One bottle of wine/sparkling wine, rum or tequila (Per room per stay)*
- 25% Discount on Spa Services (one per person per stay)** (Max of 2 per room.)
- One in-room family breakfast or sparkling wine breakfast (per room/per stay)
- Breakfast in the room
- 15 minute neck & shoulder massage for the couple one time per stay. Max of 2 per room.
Guests will receive $200 in Resort Coupons per room, per stay.
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
Resort Details
- Various Bars and LoungesSip & Dipo Wet & Dry baro Refreshing drinks by the main pool, with ocean view.
Sea Breezeo Located at the main lobby, close to the restaurants and meeting rooms, the perfect place to chill and relax atwelcome.
Starstrucko Refreshing drinks by the theatre.
Sharky’so Bar located at the Sun Club Family Area in front of the Water Slides.
The Sun Club Beach Baro Bar located at the Beach exclusive for the Sun Club Family clients.
The Sun Club Baro Bar located at the Sun Club Adults Only Lounge with outdoor terrace and pool view.
Sun Club Pool Bar Adults Onlyo Bar located in between adults’ pools.
Flip Flopz Bar & Snacko Bar located at the Sun Club Adults Only beach section with stunning view while you relax and chill with drinks andhave some bites.
Tortugao Ocean Front Bar
Coconutso Main beach bar located in front of the beach.
All-Star Sports Bar hours: 6 p.m. – 1 a.m.o Located close to the main pool and beach - Various RestaurantsCoco Cafeo Coffees, teas, pastries, and snacks served daily
Da Mario
The Pizza Shopo Pizza & Burgers
Tierrao Amazonia cuisine
Chopsticks (reservations required)o Authentic Asian favourites
Tiki Tacoo Authentic Mexican favourites served nightly.
Blue Water Grillo Steak & international cuisine located at the beach area.
Kaleidoscopeo International buffet served in a seaside setting – Exclusive for Sun Club guestso Served at Sun Club Lounge.
Windowso A variety of international delicacies served buffet-style
The Snack Machineo A variety of grilled favorites and snack foods served from a fun, colorful food truck located Sun Club Family Poolarea.
Sunny Side GrillA la carte Caribbean speciality by night.o A variety of grilled favorites and snack foods served located at the beach area, including delicious Caribbean flavoredplates a la carte.
Steak & Lobstero Steak & Lobster cuisine located at the beach area. Fee may apply for Lobster and Premium Steak
Un-Wined Cellaro A variety of wine, cava and spirits drinks, with additional cost. *Private dining available upon request. Additional feesapply.
- 24-hour front desk†
- Babysitting†
- Car Rental Services†
- Child programs†
- Concierge desk†
- Currency exchange†
- Laundry Facilities†
- Wireless internet connection in public areas
† Fees may apply
- Fishing †
- Fitness center on-site †Fully equipped fitness center provides a full range of cardio-conditioning activity and exercise equipment including weights, treadmills, and elliptical machines.
- General †Family FunThere’s no better place to enjoy some family time.
Beach volleyballPing pongBoard gamesBeach soccerBatting cages - Golf †
- Kids beach club †
Kids Clubs
Kids and teens can have their own adventure.
Explorer’s Club For Kids ages 3-12 (no parents allowed), including indoor arts and crafts, movie nights, a playground, and sandcastle competitions. Open daily from 9 a.m. – 10 p.m.
Core Zone Teens Club for ages 13-17, features daily activities and a vast array of sports and games for teenagers. Open daily from 9 a.m. – 10 p.m.
- Motorized Water Sports †
- Non-Motorized Water Sports †
- Pool †Total 7 pools are there. One main pool with activities, children's pool, two waterslides and swim-up bar.kids splash pool.
- Scuba diving †
- Spa †Discover an oasis of relaxation you’ll never forget.
Relaxing massageBody ScrubsReflexologyHigh performance facialsManicures and pedicures - Tennis court †
- Water activities †
- Whirlpool †
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2091 reviews
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Jun 19, 2025Relaxing Vacation with Amazing Staff
We had a wonderful stay at Sunscape Coco Punta Cana Resort! The resort was beautiful, family-friendly, and the staff truly made our experience special. I want to give a huge thank you to Jinnette at Coco Café – she went above and beyond for every special drink request I had, not just for me but also for my child. Her kindness and attention to detail did not go unnoticed. Great service, great vibes, and amazing hospitality all around. We’ll definitely be back!
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Jun 19, 2025
An overall good experience
Our group was generally pleased with our stay at Sunscape. However, the process to book a restaurant using their app was frustrating to say the least. Although we were unable to make reservations using the app for the first 3 nights of our stay & referred to concierge, they kept telling us to book through the app which was annoying. Thankfully, we got to experience Blue Water Grill on our last night. With the difficulty to make dinner reservations together with the inconvenience of only 1 or 2 specialty restaurants being open on any given night, I will notq visit again and would most likely not recommend to family and friends.
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Jun 19, 2025Not what I expected…….
This property shouldn’t be considered “All-Inclusive” when you have to pay to eat at 5 or 6 of their restaurants. They didn’t explain at check in that in order to eat at the inclusive restaurants you have to make a reservation between 9am-3pm, otherwise you will have to eat at the buffet every day which is not good. Their drinks are great though. We had issues with our toilet, water not being hot, a/c, and the phones. A lot of walking on this property, got plenty of exercise everyday lol. Overall, I rate them 4 out of 10 based on MY EXPERIENCE and we were a family of 9 with 4 rooms. I think everything should be explained at check-in especially being your first time somewhere you never been before and this is my family first time out of the country!!! So I was really not expecting this at all, considering this was 4 star resort.
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Jun 18, 2025Feel like family at Sunscape Punta Cana!
The Medallion staff at Sunscape Punta Cana was muy excellente! From the moment you walk in, David at concierge will take you bags , and greet you with a welcoming hello to the sunfilled resort. The front desk staff will ensure you are resting comfortably and are attended to in ever way. Everyone was mindful and helpful in making my stay comfortable and memorable! Everyone was engaging, warm and, fun! Always a joy to be around. I'd vist again and again!!! Thank you for making me feel like family, Natalie, Christopher, Chocolate, Coffee, DJ Dimonond, and Mauro Excursions. Miss you! Xo
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Jun 18, 2025
Please read when I say the worst!!
Great stay although the hotel was no help whatsoever with the online site shop, who I may say is extortionate in price. We paid $25.00 for a pair of sun glasses (that I may add was the flimsiest sunglasses I’ve ever come across, but there is no other shop Around for miles) bear in mind we bought other things from the store. The au. Glasses broke after two day and they refused to give us another pair. The store manage who was so ignorant acted like she couldn’t understand English when she sold us the stuff with a smile and goodbye in English, she advised they do not do refunds or exchanges, I advised her this was neither as the glasses Were faulty. Again she acted like she could understand a lick of English, but then was not quick to go and tell the hotel about us. We went to the hotel reception desk who advised us we should at least get another pair, they advised us to talk to the concierge, but when we turned around to speak to her there low and behold was the shop manager talking to her. Of cause she had filled her in and clued her up (Nicolas) her name is. As soon as we got to the concierge, she began with the line sorry the store is its own shop of cause she had got to her and could tell they were friends. We asked the concierge for the lady’s name but she advised she doesn’t know even though they were both just chatting away like soul ties. Basis of this review is DO NOT buy from this store, the worst experience I have come across in my years of travelling. Also do not ask the concierge for help as they only help their own. And for that experience alone and the fact they said they was going to fumigate the room 50 times but haven’t and we leave tomorrow is ridiculous, we and my partner have been but to pieces and I’m 5 month pregnant. All in all the worst experience look elsewhere. The maids are the loveliest woman on this planet, please tip if you do stay. She’s in the picture by the way Thanks for reading guys!
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.
Transfer Policy: A price may be displayed when children stay free, if your vacation includes transfer to your hotel.
General Information: Room taxes and service fees are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.