These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Unlimited-Fun® inclusions:
24-hour access to food and beverage options, including kid-friendly menu options.-
In-room mini-bar fully stocked with soft drinks, bottled water & beer (once per stay).
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A variety of dining options, including buffet and å la carte restaurants. Prior reservations are required for å la carte dining.
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Bars and lounges serving international and domestic brand beverages.
Unlimited fruit juices, soft drinks and snacks. -
Endless daily land and water activities for all ages.
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Live music and local entertainment.
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Explorer's Club for Kids ages 3-12 with supervised activity programs daily, including a Splash Pad for kids to
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Core Zone Teens' Club for teens ages 13-17.
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No wristbands required.
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All taxes and gratuities included.
- Personalized check-in and checkout with concierge service.
- Preferential status and amenities.
- Private Sun Club Lounge with bars & snacks. Starting May 1, 2025.
- Upgraded mini-bar service refreshed once per stay and upgraded bath amenities.
- Complimentary computer access in Sun Club Lounge.
- Complimentary Wi-Fi inside the Sun Club Lounge.
- Complimentary newspaper in room daily (English or Spanish) digital.
- Cartoons available in the room.
- Milk, cookies, and other special treats.
- Room service 24 hours.
- Dedicated beach area is available to Sun Club guests.
Resort Details
- Various Bars and LoungesSip & Dipo Wet & Dry baro Refreshing drinks by the main pool, with ocean view.
Sea Breezeo Located at the main lobby, close to the restaurants and meeting rooms, the perfect place to chill and relax atwelcome.
Starstrucko Refreshing drinks by the theatre.
Sharky’so Bar located at the Water Slides Area.
Barracuda Baro Bar located at the Beach
The Sun Club Beach Baro Bar located at the Beach exclusive for the Sun Club Family clients.
The Sun Club Baro Bar located at the Sun Club Adults Only Lounge with outdoor terrace and pool view.
Sun Club Pool Bar Adults Onlyo Bar located in between adults’ pools.
Flip Flopz Bar & Snacko Bar located at the Sun Club Adults Only beach section with stunning view while you relax and chill with drinks andhave some bites.
Tortugao Ocean Front Bar
Coconutso Main beach bar located in front of the beach.
All-Star Sports Bar hours: 6 p.m. – 1 a.m.o Located close to the main pool and beach - Various RestaurantsCoco Cafeo Coffees, teas, pastries, and snacks served daily
Da Mario
The Pizza Shopo Pizza & Burgers
Tierrao Amazonia cuisine
Chopsticks (reservations required)o Authentic Asian favourites
Tiki Tacoo Authentic Mexican favourites served nightly.
Blue Water Grillo Steak & international cuisine located at the beach area.
Kaleidoscopeo International buffet served in a seaside setting – Exclusive for Sun Club guestso Served at Sun Club Lounge.
Windowso A variety of international delicacies served buffet-style
The Snack Machineo A variety of grilled favorites and snack foods served from a fun, colorful food truck located Sun Club Family Poolarea.
Buffet and à la carte restaurants with previous reservations required
Sunny Side GrillA la carte Caribbean speciality by night.o A variety of grilled favorites and snack foods served located at the beach area, including delicious Caribbean flavoredplates a la carte.
La Calao Steak & Lobster cuisine located at the beach area. Fee may apply for Lobster and Premium Steak
Un-Wined Cellaro A variety of wine, cava and spirits drinks, with additional cost. *Private dining available upon request. Additional feesapply.
- 24-hour front desk
- Babysitting†
- Car Rental Services†
- Child programs†
- Concierge desk†
- Currency exchange†
- Laundry Facilities†
- Lounges/bars†
- Restaurant†
- Tour/sightseeing desk†
- 24-hour front desk
- Babysitting†
- Car Rental Services†
- Child programs†
- Concierge desk†
- Currency exchange†
- Laundry Facilities†
- Lounges/bars†
- Restaurant†
- Tour/sightseeing desk†
- Wireless internet connection in public areas
- Please contact the hotel for additional information.
† Fees may apply
- Fitness center on-siteFully equipped fitness center provides a full range of cardio-conditioning activity and exercise equipment including weights, treadmills, and elliptical machines.
- General †Family FunThere’s no better place to enjoy some family time.
o Ping-pongo Board gameso Beach volleyballo Basketballo Zumba or Yoga Lessonso Golfing* (nearby)o Tennis courto Soccer Court - Kids beach club †
Kids Clubs
Kids and teens can have their own adventure.
Explorer’s Club Explorer’s Club for Kids ages 3-12 with supervised activity programs daily, including a Splash Pad for kids to enjoy. Open daily from 9 a.m. – 10 p.m.
Core Zone Teens Club for ages 13-17, features daily activities and a vast array of sports and games for teenagers. Open daily from 9 a.m. – 10 p.m.
- Motorized Water Sports †
- Non-Motorized Water Sports †
- PoolTotal 7 pools are there. One main pool with activities, children's pool, two waterslides and swim-up bar.kids splash pool.
- Scuba diving †
- Spa †Discover an oasis of relaxation you’ll never forget.
Relaxing massageBody ScrubsReflexologyHigh performance facialsManicures and pedicures - Tennis court †
- Water activities †o Aqua aerobicso Water poloo Pool volleyballo Motorized watersports*o Scuba diving*
- Golf †
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2921 reviews
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Jan 11, 2026Sunscape Coco
We stayed at Sunscape Coco for a week and we really had a good time, however, there was some things that made our trip less delightful. 1. We had a horrible time with check in. The lines were ridiculously long and it took over 2 hours to check in. 2. The el la carte was extremely unorganized. The first few days we had to submit restaurant requests via app which made it impossible to get a reservation. They eventually decided to remove the app and make it a free for all and after that it would take roughly 1-3 hours to get in a restaurant unless you waited in like 30 minutes before they opened. 3. We originally had a swim up room. However, there was no sun at these swim up rooms which made them pointless and the pool very cold. We ended up switching to a different room despite the extra amount we paid for a swim up. 4. This wasn’t much of an issue for me, but for others it might be. The staff know very little english. Next time, I’ll learn more spanish, but if this is an issue for you. Be aware. The resort was very large and lots to do. There was only a few things that I wish were different.
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Jan 09, 2026Very poor resort
Second time in Punta Cana , we came as a family vacation and were not impressed, 1- food very poor in 10 days we saw fish 2 times Tuna only . 2-service slow 3-rooms not very clean hygiene poor 4- beach full of seaweed 5- beach and swimming pool chairs people use to put towels on top to reserve the seats , therefore no chairs after 7am . 6-information on arrival terrible very poor , it took us 2/3 days to figure out what was going on in the resort . 7-management it’s very poor all they do it’s walk around the resort talking to each other instead of talking to the guests . 8- The choice of wine that they offer in the resort it’s very very poor , I wouldn’t even use it for cooking wine , and they have one white one red only . 9-having to drink a cocktail 🍸in any bar with plastic cups it’s very poor . 10-I would not recommend this resort to anyone . A waist of money !!
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Jan 09, 2026
YOU CAN NOT SLEEP
This hotel is a complete disaster. It was impossible to sleep because the fire alarm kept going off throughout the entire night. The noise was constant and extremely stressful, with no effective response from the staff to resolve the situation. An unacceptable experience that I would not recommend to anyone.
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Jan 09, 2026Would Definitely Return
We stayed at Sunscape Coco Punta Cana in December and had a wonderful time overall. I saw several reviews saying the resort isn’t enjoyable without an upgrade, but that was not our experience at all. We did not upgrade and still felt it was great value for the price we paid. The only reason I’m giving it a 4 instead of a 5 is the restaurant booking process. The app is a bit difficult to navigate, and it’s not very clear what steps you need to take. My advice is to download the Hyatt app in advance and enter your guest information as soon as you receive your reservation number. Restaurant bookings open at 9:00 a.m. the day before, and the app will then show which restaurants are open that night. I recommend logging in a few minutes before 9 because reservations fill up fast. That said, the restaurants that require reservations are really good and absolutely worth it. We especially loved Terra and the Blue Water Grill. The entertainment team was fantastic. Huge shout out to Pumba, Timon, and Cappuccino. They were energetic, engaging, and made the activities so much fun. We also really enjoyed the Spanish lessons offered every morning, which was a nice extra touch. The rooms weren’t jaw-dropping, but they were clean, comfortable, and had everything we needed. Housekeeping did a good job. The resort itself is a great size. Everything is within a reasonable walking distance, which we really appreciated. It has a good balance of features without feeling overwhelming or exhausting to get around. The beach was nice and relaxing. The buffet wasn’t spectacular, but we always found something good to eat, and the desserts were a highlight for us. Overall, this resort offered great value, a fun atmosphere, and a really enjoyable vacation.
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Jan 09, 2026yimis our barman was excellent as was security and toilet ladies highly recommend gold membership and to experience it
highly recommend excellent night security and especially our barman yimis was fantastic show was amazing and how these guys made us feel made it that much better 👌🏻
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.
Transfer Policy: A price may be displayed when children stay free, if your vacation includes transfer to your hotel.
General Information: Room taxes and service fees are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.