These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- One bottle of wine/sparkling wine, rum or tequila ( per room/per stay).
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
- One in-room family breakfast or sparkling wine breakfast (per room/per stay).
- One bottle of wine/sparkling wine, rum or tequila ( per room/per stay).
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
- One in-room family breakfast or sparkling wine breakfast (per room/per stay).
- Complimentary Bali Bed rental for 1 day (per room/per stay).
- Gift Beach Bag .
Unlimited -Luxury Inclusions program includes the following amenities:
- Limitless access to gourmet à la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services (room service temporarily from 7 a.m to 11 p.m.)
- Pool and beach wait service
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All taxes and gratuities
Important Information: Redemption information will be provided by the hotel at check-in.
Resort Details
- Various BarsMoments- Main lobby bar
Preferred Club Bar (Hours : 7 p.m. – 11 p.m.)- For Preferred Club guests only
Preferred Club Pool Bar- Located at the Preferred Club Pool and for Preferred Club guests only
Preferred Club Swim-Up Bar- Located at the Preferred Club Pool and for Preferred Club guests only
Prelude- Pre-dinner drinks
SandBar- Beach Bar
Scores- Catch the game and a refreshing beverage at the sports bar
Splash- Main pool swim-up bar
Spotlight- Theater Bar
The Mix- Bar and Swim Up Bar located in the Jungle waterpark
The Reef- Main pool bar
Faire- American-style restaurant serving burgers, salads, nachos and more- Air-conditioned - Various RestaurantsBarefoot Grill- Delicious burgers and hot dogs served beachside
Bluewater Grill (Hours : 6 p.m. - 10:30 p.m.)- North American steak house- Air-conditioned- Casual Elegance dress code- Seating capacity – 119 people
Capers (Hours : 6 p.m. - 10:30 p.m.)- A menu serving a variety of à la carte Italian specialties- New Pizza oven- Air-conditioned- Casual Elegance dress code- Seating capacity – 128 people
Carnival International Café (Hours : 6 p.m. - 10:30 p.m.)- Main buffet restaurant featuring a variety of local and international cuisine- Outdoor restaurant- Casual; Casual Elegance for dinner- Seating capacity – 470 people
Cin Cin (Hours : 6 p.m. - 10:30 p.m.)- Mediterranean cuisine à la carte restaurant- Air-conditioned- Casual Elegance dress code- Seating capacity – 103 people
Coco Café (Hours : 3 p.m. – 10 p.m.)- Enjoy delectable premium brand coffee drinks at this relaxing café
Mercure (Hours : 6 p.m. - 10:30 p.m.)- French brasserie-style restaurant- Air-conditioned- Casual Elegance dress code- Seating capacity – 78 people
On a Roll Burger Bar- Burgers served for late night bites
Spice (Hours : 6 p.m. – 11 p.m.)- Asian cuisine featuring Teppanyaki tables and Chinese wok specialties in an elegant atmosphere- 4 Teppanyaki tables are restricted to guests age 12 and older (up to 12 people)- 1 large Teppanyaki table for 24 people- Air-conditioned- Casual Elegance dress code- Seating capacity - 111 people
Sundaez (Hours : 12 p.m. – 12 a.m.)- Ice cream parlor
Tamarindo (Hours : 6 p.m. - 10:30 p.m. )- Mexican-style à la carte restaurant- Air-conditioned- Casual Elegance dress code- Seating capacity – 124 people- Breakfast a la carte, Lunch a la carte only for Preferred Club Guests.- Dress code: Casual; Casual Elegance for dinner
- 24-hour front desk
- 24-hour room service
- Adjoining rooms
- All-inclusive meal plan
- Babysitting†
- Business center†
- Children programs†
- Complimentary wireless internet
- COVID test onsite
- Exercise gym
- 24-hour front desk
- 24-hour room service
- Adjoining rooms
- All-inclusive meal plan
- Babysitting†
- Business center†
- Children programs†
- Complimentary wireless internet
- COVID test onsite
- Exercise gym
- Laundry/Valet service†
- Poolside service
- Spa†
- Tennis court†
- Tour/sightseeing desk†
- Please contact the hotel for additional information.
† Fees may apply
- Children's program †New Explorer’s Club
includes cooking contests, a playground, splash zone, and indoor zipline, Indoor game room with TV and video games, Kitchen for mini master chef activity, Nintendo & xbox.
- Dancing
- Fishing †
- Hot tub †
- Kayaking
- Non-Motorized Water Sports
- Outdoor pool6 Swimming Pools including and infinity pool, children's pool
The below features will be available starting December 23, 2019:
-Family Fun pool featuring four waterslides and a lazy river.
- Sailing
- Scuba diving †
- Snorkeling
- Spa †
- Sports court onsite †
- Teen programs †Two-story Core Zone Teen’s Club with indoor area and an exterior area featuring Rock-climbing wall, a basketball court. Plus, a pool table, stage with a DJ Cabin and a set of drums, dance Floor, a bar and pinball & guitar games Available April, 2020.
- Tennis court2 Tennis Courts
- VolleyballBeach Volleyball
- Water activities †The Below Features will be available starting December 23, 2019:
Four Water slides in new family pool including: One Kamikaze slide, 2 Black hole slides, open slide in a crescent moon shape.
Family section water slide features:
-Kamikaze slide (must be a minimum of 12 years old and 4.6 ft; max weight of 220 pounds)
-Black Cave Slide (must be a minimum of 9 years old, minimum height 4.6 feet)
-Black Mamba Slide (must be a minimum of 9 years old, minimum height 4.6 feet)
-Easy Ride Slide (must be a minimum of 9 years old, minimum height 4.6 feet)
- Golf †
- Helicopter/airplane sightseeing †
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
12007 reviews
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Jun 21, 2025first time
nice room, floor slipping. varies pools and too many children good food in the buffet good weather but hot the beach was bad
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Jun 21, 2025Strange way to “welcome” us
I will add more details towards the end of our stay. Visiting the “main pool” and being treated like scum kinda solidified why I am not interested in returning. There was chaos upon our entry - no warm welcome let alone welcome drink. We felt uncomfortable being shuttled to another desk to do strange paperwork after a long day of travel with 4 young children, let alone how we felt as adults - we would have liked to relax.
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Jun 21, 2025Don’t make the mistake we made !!
O my where to start. Lazy river and pool good. Food is OK at best, Service is terrible, staff is unfriendly, they try and push buying time share, we had a lot of issues. Couldn’t use beach and the smell is awful. This isn’t resorts fault but still it’s really nasty. Construction in and outside of resort. Management doesn’t care once you pay that’s it’s so plan on ZERO customer service preferred or not it doesn’t matter. I’m sure they will respond with generic sorry hope we can make it better next time. There won’t be a next time. Stay at Dreams Macoa beach we’ve been there twice and wanted to try Onyx and man was that a huge mistake. I can’t upload the construction video that was literally right outside of our swim up suite. They moved us and downgraded our room. They allowed us a $40.00 late 3pm check out.
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Jun 20, 2025
Carlos is the greatest and his crew at the preferred club pool bar at Dreams Onyx
At the preferred club pool bar Carlos was the greatest, kindest, funniest and coolest bar tender ever. He gives great vibes and i definitely recommend to give him a raise and also to tip him well he is a great dude. Carlos special shot is tasty asf
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Jun 20, 2025
Dreams Onyx Punta Cana – A Week of Fun, Relaxation & Great People
Just got back from a wonderful stay at Dreams Onyx and wanted to share what made it so special. From the moment we arrived, the staff was welcoming and professional. The grounds are stunning—lush, clean, and full of little spots to sit, unwind, or catch live music. We stayed in the Preferred Club for Adults Only, and having our own Bali bed right outside our room was the ultimate treat. Big thank-you to Elias, our butler for the week. We didn’t need much, but he always checked in, made our dinner reservations, and stopped by just to say hi or chat if he saw us relaxing. Such a kind and thoughtful guy. The Adults Only Pool was a vibe all on its own thanks to the incredible bar staff. Alejandro kept us laughing with his charm, jokes, and easygoing energy. He made everyone feel welcome and added so much fun to the experience. Ismael was right there with him, walking around the pool with his signature “Drinkie time!” call—so cute and totally unforgettable. And Nelis was a total sweetheart—always smiling, quick with a drink, and happy to chat. You could tell she genuinely enjoyed what she did. Shoutout to Jean and Angel for being super helpful and always ready with towels and a smile, and to all the others workers as well. The entertainment crew—Melaza, Vanilla Ice, and others—were fun, full of energy, and great at getting people involved. When we wanted to chill, the Lazy River was perfect. Floating in the sun with no rush—just bliss. Dinner at Spice was a standout. Huge thanks to Jael, the manager, who made us feel so welcome and went above and beyond. Whether you’re there for a sit-down meal or the teppanyaki show, the food is full of flavor and the service is amazing. Guile, Graciela, and the whole team really made it a night to remember (the live serenades were such a nice touch!). We also have to thank Monica, our housekeeping angel. She kept our room spotless, organized, and so inviting every single day. Her hard work made a big difference. And the Barefoot Grill—simple, tasty food like burgers, fresh salads, nachos, and fruit that always hit the spot. We loved it. Only downside? The seaweed at the beach was heavy while we were there, and the smell made it hard to enjoy the ocean. That’s just nature doing its thing—not the resort’s fault—and luckily the pool and other amenities more than made up for it. All in all, Dreams Onyx was beautiful, the service was top-notch, and the people truly made the experience unforgettable. Would definitely come back. Until next time… and yes, it’ll absolutely be Drinkie time! 🍹🌴
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- AdvisoryAdult Only rooms have a minimum age of 18yrs old, all other room categories allow children.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.