Resort Details
- D'OrientalA serene Japanese/Asian fusion restaurant complete with shoji screens and tatami rooms for privacy, and teppanyaki table where exquisitely-prepared specialties sizzle on the grill at your table.
- L'BuffetFeaturing an international buffet where nightly themes delight guests with fresh island fare in an elegant atmosphere.
- The GrillLight lunch and snacks offered.
- The ItalianOffering sunset views to further enhance the expertly-prepared Italian favorites in a formal, fine dining atmosphere.
- Various Lounges/Bars- The Snack Bar / Drinks
- The Lobby Bar / Cocktails
- The Disco / Drinks & dancing
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Airport shuttle service†
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Concierge desk
- Elevators Not Available
- Exercise gym
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Airport shuttle service†
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Room service - limited hours†
- Safe deposit box
- Sauna†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- Ask about our Premium Wedding Packages: 'Memories and Grand Love'
Requirements for Weddings in Costa Rica
Birth Certificates of both (Bride and Groom): Original and copy
Passport: Original and copy
Certificate of civil state: Single state certificate of the home country. Final divorce decree if either party is divorced, death certificate if either part is widowed. Only originals.
Two witnesses: They cannot be relatives. (If the bride and groom do not bring their own witnesses, the hotel can provide them)
Additional information: Occupation, addresses, nationalities, ages, of both, bride and groom and witnesses.
The bride and groom must be at the property at least 4 days prior to the wedding date, in order to finalize the necessary paper work.
Ceremony must be scheduled with officials at least one month in advance.
† Fees may apply
- Bike rental †
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports †
For additional costs: Dive enthusiasts schedule trips to sites including The Twins, Tortuga, Mango, and Punta Gorda.
New divers may dip in with Discover Scuba Diving and Certified diving courses are also available. Additional important information you may be interested in includes:
- Charter boats are available for larger groups.
- Instructors are PADI certified; Logbooks and materials are included in certification courses
- Daily dives are scheduled to convenient locations.
- Equipment and wet-suit rentals available.
- Night dives scheduled for 4 divers minimum.
- Non-Motorized Water SportsThe water sports office provides equipment to kayak and snorkel.
Tall canopy trees along the base of the bluff mean ample natural shade for lounging and monkey and exotic bird watching. - PoolThere are 2 pools onsite.
- Sauna †
- Spa †
- Steam bath †
- Tennis courtThere is 1 lit tennis court onsite.
- Gambling †Coco Beach Casino at Coco Bay Hotel
- Golf †A golf course is located within 10 miles of the property.
- On-site EntertainmentNightly entertainment with live music at the lobby terrace.
The Fun Club at our all inclusive family resorts will keep everyone active. By day, select from water sports, horseback riding, snorkeling, volleyball, tennis, or diving clinic. By night, enjoy sports bars , discos, or live stage entertainment. It's all up to you!
- Arenal Volcano
- Palo Verde River
- Rincon de la vieja volcano, hot spring water, cano
- Water Fall
- Other Local AttractionsThe untamed, natural beauty of Costa Rica's Northern Pacific coastline echoes the sentiment. From spectacular bluffs to warm ocean waters below, the unspoiled ecodiversity this rich land offers simply carved out the perfect spot for the Occidental Grand Papagayo.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7993 reviews
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Jun 22, 2025Great experience
Great service and people are very friendly and cordial .The food was great ,The guys are the pool bar treat us like family ,Yeudiel and Theilor we're great no just with us but with everyone at the pool. I recommend the excursions to The Rain Forrest and Playa del Coco. The best experience Great Country. Pura vida!
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Jun 22, 2025
Great Value! Great Fun! Pura Vida!
We had a wonderful time at this resort! I highly recommend it. Read the other reviews and form your own opinion but we would go back in a heartbeat. Pros: Premium Level Upgrade is well worth it! Access to the Premium Level Lounge gets you beautiful views and access to top shelf liquor and the best AC in the resort. In addition, your mini fridge gets refreshed daily, turn down service and daily housekeeping. Beautiful grounds, beautiful views, and Howler Monkeys and other wildlife throughout the property. Be prepared to walk some stairs as you can see in the pictures. However, the shuttle service is excellent and is recommended for properties that are far away from the lobby and dining. 2 Pools. The main pool is where all activities are located. They do a great job of running various activities throughout the day. Water Aerobics, Kayaking, Bingo, Rifle, Archery, Spanish Lessons, Dance Lessons, Disco, Kareoke, and much more. Swim up bar pool down by the beach. Nice for drinking and meeting people from all around the world. Food. This may be a point of contention for some folks. We thought the buffet was excellent and provided different variety every day. If you are picky about buffets then this may not be the place for you. The Italian and the Oriental restaurants are also open for reservations. They are very good and the service is excellent. Make your reservations early. The steak grill is open 2 days on the weekend. We enjoyed it but I do not recommend the steaks. They were not very good cuts of meat. Everything else was fine and service was good. The people. Costa Ricans are beautiful friendly people. All of our resort workers were so accomodating. Treat them well. Cons: Beach. The beach is beautiful and situated on a bay. The views are spectacular. Don't expect beautiful curl waves and palm trees. This is the Pacific and surrounded by volcanic rock. Once high tide comes in the beach is inaccessible as the water comes all the way up to the hills. Also, the beach is public so is open to anyone, including vendors who will be on you to buy things. Just be prepared. Rainy Season. May to Oct is rainy season. Be prepared to plan you day around it. It only rained hard 1 day out of 10 for us but we did get light rain almost every afternoon. It did not ruin a thing for us but please do not stay in the pool when there is thunder. Not a good idea. Mosquito repellent. Bring it with you. If you do any of the games outside the pool you will need it. We also did a wonderful excursion to the rain forest and you will need it there. Luxury. Do not expect the Ritz Carlton at this resort. Some things could use some updating but realizing that you are not paying Ritz Carlton prices. If you are the type who expects top luxury in everything this may not be the place for you. However, it is still very nice and provides excellent service. Enjoy yourself and ask for a top floor room for the best views. Pura Vida
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Jun 21, 2025
First Time in Costa and at Occidental
Great first visit. Pleasantly surprised by facility and location. Guanacaste is only about 30-45 minutes from Liberia airport. Also the driest part of Costa Rica so the rainy season of May-Sept not as big of a deal. Good location to go for tours as well. Several good restaurants off property as well. Occidental is a nice facility and the PEOPLE were GREAT. So nice. We will be back. Great value. Pura Vida!!!
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Jun 12, 2025
Great stay, amazing staff!
Our stay was a great one! Stayed a week in June 2025. The staff really made it quite special. Three in particular were the bartenders we met, Bryan and Joaquin in the lobby bar were extremely friendly, kind, and welcoming on our first night and continued the exceptional service during our entire stay. Bryan went above and beyond to make first timers feel welcome to Costa Rica. The third was Yuediel at the pool bar. He was such a blast!!! He would greet people as they came in the area and would give the cheered goodbyes when his shift ended. He connected many guests at the bar in English and Spanish! He was the best atmosphere at the bar. He too, went above and beyond. One day they couldn’t offer a spicy guaro shot (highly recommend) the next day he made sure they were stocked! The property itself is beautiful with spectacular beach access. The food was themed each night, the Italian restaurant was wonderful. The other group of people that also deserve some attention are the entertainment staff. Unfortunately I didn’t get their names but it was two young men and young lady in particular during our stay she had some braids. They came to our table during dinner and invited all the guests to karaoke and man did they bring the lively atmosphere. They encouraged everyone and hyped everyone up when they sang. They were all around great, happy, kind, welcoming individuals really brought the guests together so it made the stay even more impactful since we all sort of bonded. The only recommendation we really have from our stay is to extend the pool hours. They closed the pools a bit too early for our liking. Along with the pool hours that should mirror the towel exchange hours as well. We would find ourselves having to keep our wet towels every night and exchanging them in the morning. Not terribly inconvenient but not ideal either. Highly recommend this resort. It’s my second time and I’ll be returning again!!
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Jun 09, 2025Stressful Vacation
The surrounding area is beautiful. Our room flooded twice. We switched rooms 3 times and each time was worse than the other room. Our first day there and went to the snack bar and the food was covered in flies. I would not stay here again.
- Advisory*Important Information for Our Guest* As of April 2012, the destination of Costa Rica has gone non-smoking in all public buildings and areas. All hotel rooms are also non-smoking.
- Advisory*Important Note* Costa Rica will impose some restrictions for Holy Week. Alcohol is not permitted to be sold or consumed. This ban on alcohol starts the Thursday prior to Easter and runs through Easter Sunday. A few hotels purchase special permits to serve alcohol, but generally it is not available. In addition, most restaurants, shops, and bars will be closed for the same time period. Restaurants in the hotels will be operating. The City Tour will not be operating.
- AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department, these groups will require a chaperon as well as the refundable deposit and all above requirements.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed