Ocean Coral & Turquesa

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $649 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
4.2
Service
 
4.1
Beaches & Pools
 
4.1
Dining Options
 
3.7
Room Comfort
 
3.9
4 out of 5
"Staff are friendly, Room is spacious. Food is delicious. The only problem is that you have to wait for a while in two restaurants. Beach is not very clean, but it is fine." – HappymanMI
361 out of 457 (79%) customers would recommend this product to a friend.
main pool, very nice Swimming with the sharks beach trash Main pool facing hotel Romantic dinner beach set up Arcangel's volcano at Sensai ocean view from our room Poolside cabanas Mayan Ruins at Tulum resort in evening View from our suite! One of the loungers by the beach from the lobby the beach at Tulum Main pool facing ocean beach Silver, Privilege Lounge bartender View from Lobby Pool with Pool Bar Just Relaxin....... Pool Beach Area The ocean by Tulum One of the pools beautiful sand view from our ocean view upgrade! family pool included too! Beautiful views beautiful architecture 10-3 quick walk before leaving Niiiiiiiiiiiiiiiiiiiiiiiiiiiiice!!!!!!!!!! another view from deck OCT resort from the balcony Plastic beach trash Zip Line Selvatica View of the beach Just a little thirsty!!! LOL Jake at Coba Our new friends Karaoke night pool and ocean view from deck More cabana photos
All Customer Reviews
1-4 of 395 reviews. Sort by
February 2, 2016
Showing its age

This was the third one-week trip for me to this resort and I can tell its showing its age. The air conditioning system has mildew and or mold; whenever you walk into your room you smell it. To avoid smell, you have to keep air conditioning off. Shower stall leaked and bathroom fixtures starting to show rust. There is a wonderful beach, all sand and no coral or rocks, but getting very narrow. Major beach erosion looks like its one storm away. Also, top shelf liquors previously available in all-inclusive packages now only available for "Privilege" members or pay extra. Also, flaming deserts, prepared at your table in the Mexican restaurant are no longer available. The ice cream machines are also gone. The entertainment seems to have dropped in quality and variety as well. However, I have always found the price to be right at this resort; this was never touted as a five star facility. I have been to many others in the Mayan coast that were pf better quality but they cost more. The food and service are very good at Ocean Coral. The pools, restaurants and rooms are in a compact, easy access layout. Bottom line: its Mexico, so don't sweat the little things and you will have a good time for a reasonable price.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
2.0
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From: Virginia
Age: Over 65

January 19, 2016
Not bad, but not great

The things i liked about the resort were the staff who were very polite and hard working. They tolerate people very well and did it with a smile. I also thought the food there was very good and there was a large variety on the buffet. The coffee shop there was also really good. My wife also got a spa treatment and said it was excellent. The things I did not like were, #1 - our room smelled like mold badly. #2 I did not like that the pools close at 6:00 PM. I also did not like that they allowed people to leave there towels on the pool chairs all day long just to hold a chair when they were not at the pool. It seemed rude and took up spaces people could have been using that were actually in the pool area. #3 there were no hot tubs. #4 sometimes it was hard to get served water or coffee during breakfast and lunch. #5 - I did not like the fact the some guy followed us everywhere for 5 days with a camera even though i told him we already bought pictures the first day and did not want any more. #6 i had to stand in line for a half hour, just to make a dinner reservation, which kind of defeats the purpose of making a reservation. But, over all, we had a good time for the money. I just would not go back because even though there were some good things about it, the little things i listed got on my nerves too much.


3 of 3 found this helpful
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Overall Rating: 3
Value
 
4.0
Service
 
2.0
Beaches & Pools
 
1.0
Dining Options
 
3.0
Room Comfort
 
2.0
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From: Crown point, IN
Age: 35-44
Travel: 1-2 trips/year

December 30, 2015
Mostly Inclusive

We travel often, prefer all-inclusive resorts, and like to try different places. We had a very relaxing time at the Ocean Coral & Turquesa resort. The resort is nice, clean, and spacious. We never felt crowded at the pools, the beach, or just walking around. The service was great. Teresa served us daily on the beach, and always with a smile. The staff at every restaurant was very accommodating and gracious. The food was typical resort fare, but very good. With many options available, we ate at the pool bar for lunch everyday. It was easy and delicious. One of the restaurants was closed for remodeling, which is understandable, but there were many other choices for dinner. I only have two negative things to say about this resort. We have been to many all-inclusive resorts. One thing i did not like about this resort, was that the drinks were not all-inclusive. You could upgrade to their Privilege package and receive "top-shelf" liquors and bottled wines. Keep in mind, Jim Beam was the top shelf bourbon. The package was $70 per person, per day. I realize it was our choice not to upgrade, but we've not been to a resort where this was an issue. The resorts that have upgraded status (which we have taken advantage of, for a lot less) offer the premium drinks in room, but available to all at the bars. Not a deal breaker, but, if we're comparing apples... Also, the spa staff, and H10 staff, seemed to always try to push you into purchasing extra things. We barely got checked into the resort, one we've never been to, and were already being pushed to join the club. This was not a good first impression, and the first time it's happened at any resort we've visited. At any rate, aside from those two things, it was enjoyable, and great for a first time all-inclusive trip, but not somewhere we would go again. There are too many other better options.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: South Carolina
Age: 45-54

December 7, 2015
Nice place for the price

We just returned from a week long vacation at this at resort. We had a great time. Just a few minor things that were bothersome. The food was ok, not great, but not bad either. Pretty average for the other all inclusive resorts that we have been too. The pool bar was a lot of fun, had a great time there. The bartenders were a lot of fun down there. The lobby bar was hit or miss depending on which bartender was there. Our room..... We had asked for connecting or rooms next to each other prior to booking. We didn't get that. We were traveling with our 3 kids and even though they are older I wanted them close by. They did get them one room away from ours, but it took about 45 minutes. Once we got to the rooms they seemed to be nice, but after visiting our kids room we realized that they actually ended up with the nicer room. We had no lamps, and none of the outlets in our room would work. The ceiling fan would turn off every 30 minutes even when we were in bed. It woke me up numerous times a night. We didn't let that bother us as we were only there to sleep. The grounds are nice, and if the price was right we may consider returning there again. But will look at other places first.


3 of 3 found this helpful
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Overall Rating: 4
Value
 
4.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
3.0
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From: Atlanta
Age: 35-44
Travel: 1-2 trips/year

Room Information

Ocean Coral & Turquesa features 591 suites. All suites come appointed with air conditioning, telephone, satellite television, safety deposit box (fees may apply), hairdryer and much more.

Room Details

Junior Suite
Hotel/Studio Unit Details

Junior Suite Ocean View
Hotel/Studio Unit Details

Privilege Junior Suite
Hotel/Studio Unit Details

What's to Love

The reception staff at Ocean Coral & Turquesa on Riviera Maya is phenomenal. They greet guests with a nice, cool, welcoming drink. It makes you feel like a celebrity!

 

What We'd Change

The specialty restaurants are first come, first served, so be sure to get there early. It would be nice if they had a reservation system.

 

Why You Should Go

If you want to see all kinds of fish, urchins, anemone and other sea critters this is the place for you; afterward, just chill out by Ocean Coral & Turquesa's beautiful pools.

Available Amenities

  • Tour Assistance
  • Beach
  • Volleyball
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Sailing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Steam Room
  • Safe Deposit Box
  • Medical Services ($)
  • 6 Bars/Lounges
  • 8 Restaurants
  • Porter/Bellhop
  • Massage ($)
  • Elevators
  • Audio-Visual Equipment ($)
  • Catamarans
  • Wedding Services ($)
  • Room Service
  • Dry Cleaning Services ($)
  • Windsurfing ($)
  • Sauna ($)
  • Honeymoon Packages ($)
  • Watersports Center ($)
  • Beauty Salon ($)
  • Handicap Facilities/Wheelchair Accessible
  • Car Rental Available ($)
  • Dive Shop ($)
  • Scuba Demonstration
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Coral Reef
  • Dining
  • Fitness Center
  • Golf Course(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Water-Skiing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Ocean Coral & Turquesa

Supermanzana 12, Manzana 05, Lote 1-05

+52 99 82 87 2100

Hotel Description

Ocean Coral & Turquesa: Discover All-Inclusive Adventure

Imagine gliding through clear blue waters, around a tropical reef teeming with colorful fish. Like what you see? Now imagine yourself exploring the wonders of a Mexican cenote, an underground source of water. If you're ready to make these adventures a reality, then discover what's waiting for you at Ocean Coral & Turquesa in beautiful Riviera Maya.

Known as the gateway to Mexico's famous Riviera Maya, this all-inclusive resort is located in the quiet fishing village of Puerto Morelos. With gorgeous coral formations, the area attracts divers from all over the world. Even if you are a beginner, you can experience the beauty of the deep too, since Ocean Coral & Turquesa offers an introductory scuba lessons in the pool. The nearby Dive It! Diving Center is also available for PADI-diving courses or snorkeling excursions.

Besides out-of-this-world diving for adults, Ocean Coral & Turquesa makes sure kids have the time of their lives too. At Mini Club Daisy, kids 4-12 can set off on treasure hunts, play water sports, and put on shows. Even the older kids will stay busy at the Teen's Club, where they can even get their daily video-game fix thanks to the five gaming stations, or get their daily dose of sun with beach volleyball and kayaking.

At Ocean Coral & Turquesa, four pools, a children's pool and a Jacuzzi make your vacation wet-n-wild! Paddle over to the Blue Pool swim-up bar for a pina colada. After a day of play, it's time to head to one of the resort's eight restaurants. At Villa Marina, pair a grilled-seafood entree with a salt-rimmed margarita. In the mood for something lighter? Head to Le Petite Creperie for a sweet or savory crepe. Meanwhile, Mike's Coffee is the spot for your morning tea or a little afternoon pick-me up.

To top it off, there's a daily activities program and nightly entertainment. Add in a seaside massage or a facial at the spa, and in no time you'll be saying "Adios, real world... hola, paradise!

This hotel is All-Inclusive.
Features include:

  • All meals, local drinks, snacks and mini bar
  • Daily activities program
  • Nightly entertainment
  • Kid's and Teen Club
  • Selected non-motorized water sports
  • All taxes and gratuities


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Casa Del Mar
Type: Buffet
Hours: Continental Breakfast- daily, 6:30am-7am; Breakfast- daily, 7am-10am; Lunch- daily, 12:30pm-3pm; Dinner- daily, 6:30pm-10pm
Description: International buffet restaurant serving continental breakfast, lunch and theme dinners.

Hacienda Los Girasoles
Type: Mexican
Hours: Daily, 6pm-10pm
Description: Mexican restaurant serving a la carte dinner with such specialties like enchiladas poblanas and burrito norteno.

Sensai
Type: Asian
Hours: Daily, 6pm-10pm
Description: Asian Restaurant offering an a la carte dinner and teppanyaki stations. This is an adult-only restaurant.
Dress code: Elegant casual. Long pants, closed shoes and a shirt with short or long sleeves are required for men. For women, no flip flops or shorts are allowed.

Ritrato D'Italia
Type: Italian
Hours: Daily, 6pm-10pm
Description: Italian restaurant offering an a la carte dinner just a few steps away from the sea.
Dress code: Elegant casual. Long pants, closed shoes and a shirt with short or long sleeves are required for men. For women, no flip flops or shorts are allowed.

Route 66
Type:
American
Hours: Daily, 5:30pm-10pm
Description: American-style diner serving an a la carte dinner. Doubles as a sports bar offering late-night snacks and bar service.

Villa Marina and Margarita Lounge
Type: Caribbean
Hours: Lunch- daily, 11am-5:30pm; Dinner- daily, 6:30pm-10pm
Description: Provides casual buffet lunch and seafood- and meat-grill for a la carte dinners.

Mike's Coffee
Type: Coffeehouse
Hours: Daily, 10am-11pm
Description: Coffeehouse serving tea, coffee, cappuccinos, espressos, sandwiches, cookies and cakes.

Le Petite Creperie
Type: Creperie
Hours: Daily, 6:30am-10:30pm
Description: Offering a la carte sweet or salty crepes, salads and pizzas. Located by the pool.

Blue Moon
Type: International
Hours: Daily, 6:00pm-10:00pm
Description: Offering elegant international cuisine in a romantic setting, for adults 18+

All hours are subject to change.



BARS/NIGHTLIFE

Lobby bar
Daily, 8am-1am.

Aqua Chill-out Bar
Chill-out Bar. Daily, 10pm-1am.

Blue Pool Bar
Offers swim-up service.

The Margarita Lounge in Villa Marina
Serves a wide selection of cocktails and drinks

The Score
Doubles as a Sports Bar after dinner, offering drink service all night.

The Privilege Lounge
Provides drink service for Privilege Service guests.



BEACH

Ocean Coral & Turquesa sits on a beautiful, white-sand beach, and just off shore are coral formations that provide a destination for daily dives. Complimentary lounge chairs, palapas and beach towels are provided, and a variety of water sports are also available.

POOLS

Ocean Coral & Turquesa features 4 outdoor swimming pools, as well as a children's pool. The pools include complimentary lounge chairs and towel service and a swim-up bar.

SPORTS/ACTIVITIES

Water

  • Windsurfing
  • Catamarans
  • Kayaking
  • Sailing

Available for an additional charge:

  • Scuba lessons
  • Scuba diving

Land

  • Fitness Center
  • Beach volleyball
  • Tennis (lit for night play)
  • Aerobics
  • Sports center

Golf
Golf is available near Ocean Coral & Turquesa.



INTERNET

Ocean Coral & Turquesa offers Wi-Fi complimentary Wi-Fi access in the lobby and in Privilege Service accommodations, but all other room types will have to pay an additional charge for timed access.

SPA SERVICES

Despacio Spa offers a wide-range of treatments that will leave you feeling relaxed and recharged for an additional charge. Services include:
  • Sauna
  • Massages
  • Beauty salon
  • Facials
  • Treatments for brides
  • Seaside massages
  • Relaxation room
  • Equipment and hydro-massage room
  • Fitness center


WEDDING/HONEYMOON

The Wish Wedding Package is complimentary if booking 1 Privilege Junior Suite, or 4 Junior Suites for a minimum of 4-night stay. It includes:
  • A wedding planner
  • Ceremony on the beach or at any one of the Ocean View terraces with basic set up (flowers not included)
  • Elegantly decorated wedding cake for the occasion (serves up to 10 people)
  • One bottle of champagne for the toast after the ceremony
  • Group reservation at any of the a la carte restaurants with a special set menu (maximum 10 people included)
  • Small bouquet for the bride
  • Groom boutonniere
  • 10% discount on "Despacio" Spa Centre services
  • Champagne breakfast in bed day after the wedding for the new couple
  • Late check-out for the newlywed couple (subject to availability)

Additional wedding packages are available for a surcharge.

Ocean Coral & Turquesa also offers a complimentary honeymoon package.

  • Upgrade to Privilege Junior Suite (subject to availability for check-in date)
  • Late check-out the day of departure (subject to availability)
  • Welcome gift in your room
  • 10% discount on Despacio Spa Centre services
  • Nightly turn-down service
  • Romantic dinner under the stars, including a free bottle of wine or champagne (subject to reservations)
  • In-room, continental breakfast the first morning of the stay


CHILD CARE

The Mini Club Daisy offers activities for children ages 4-12. Daily, 9am-4:30pm. Services include:
  • Staff of professional monitors led by a mascot, Daisy
  • Mini disco
  • Activities on the beach (treasure hunts, contests, sandcastles, walks, etc.)
  • Activities at the indoor pool (water balloons, educational games, water polo, etc.)
  • Field trips
  • Sports
  • Shows put on by the kids
  • Buffet lunch

In-room babysitting services require an extra charge.

There is also a Teen's Club, available from 11am-midnight, which offers:

  • Five video gaming stations (Playstation 3, Xbox 360, Nintendo Wii)
  • Guitar Hero concert
  • Home theatre
  • Disco
  • Indoor/outdoor sound system
  • Snack bar
  • Foosball
  • Terrace swings
  • Board games
  • Organized activities, including beach volleyball, tennis, soccer, water polo and kayaking


ADDITIONAL INFORMATION

Location
Ocean Coral & Turquesa is located 17 mi from Cancun Airport (CUN), 21.75 mi from Playa del Carmen and 19.88 mi from Cancun.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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Depart:  
Number of Rooms:
 
Room 1 Details:
  • Junior Suite
  • Travel: May 1 - June 30
  • Book by: June 22
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5 days, 4 nights
Travel Dates 4/9 - 4/30
Starting at $649 was $989
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!
5 days, 4 nights
Travel Dates 2/28 - 3/23
Starting at $879 was $1199
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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6 days, 5 nights
Travel Dates 5/1 - 8/16
Starting at $679 was $999
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