Ocean Coral & Turquesa

Riviera Maya

Our Rating
4 Nights with Air from $629 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating 351 Reviews
Value
 
4.2
Service
 
4.2
Beaches & Pools
 
4.2
Dining Options
 
3.8
Room Comfort
 
3.9
4.1 out of 5
"NIce and clean hotel, good for the value and staff was very friendly." – vacationer1
333 out of 410 (81%) customers would recommend this product to a friend. Read All Reviews
main pool, very nice beach trash Main pool facing hotel Romantic dinner beach set up ocean view from our room Poolside cabanas Mayan Ruins at Tulum View from our suite! One of the loungers by the beach from the lobby the beach at Tulum Main pool facing ocean Silver, Privilege Lounge bartender View from Lobby Pool with Pool Bar Pool Beach Area The ocean by Tulum view from our ocean view upgrade! family pool included too! Beautiful views beautiful architecture Niiiiiiiiiiiiiiiiiiiiiiiiiiiiice!!!!!!!!!! another view from deck OCT resort from the balcony Plastic beach trash Zip Line Selvatica View of the beach Just a little thirsty!!! LOL Jake at Coba Karaoke night pool and ocean view from deck More cabana photos
All Customer Reviews
1-4 of 351 reviews. Sort by
June 27, 2015
Great First-Time Trip to Riviera Maya

The resort was great. A beautiful setting and facilities were in great condition. Staff was very helpful and attentive. There was a very full schedule of things going on and event staff were excellent in getting people involved. My wife and I participated in water aerobics; as silly as that sounds, we and other guests probably haven't laughed that hard in years! The only drawback was the beach. A man at the hotel told us that the Riviera Maya was in the 5th year of a 5 year cycle, so that prevailing winds and currents push rafts of seaweed to the coast. Although disappointing that we happened to show up in the year that this happened, not much can be done about that. The beach is otherwise beautiful, and the resort had a tractor that traveled the beach harvesting seaweed and removing as much as they could. Otherwise, this is an excellent resort with great staff and much to do.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Akron, Ohio
Age: 45-54
Travel: 1-2 trips/year

June 23, 2015
Mostly What I Expected

If you are like me, then you have spent WAY too many hours looking into resorts and trying to find the perfect one. The review below was written to help make the choice of this resort easier: Positives: Food quality and variety were amazing. The outside Italian restaurant (Terazza D' Italia) was spectacular. The Japanese restaurant was average, as the food was way too salty. Breakfast options were plentiful, though more variety each day on the omelette bar would have been nice. Lunch buffets and options were also great. Service was pretty decent. We had an issue with our shower, where it leaked all over the floor and into the main room. They came to caulk it, but that didn't quite fix the issue. They were quick and friendly with the response, however. The activities staff was AMAZING. Hardest working people I have ever seen. They would do shows the night before, where they danced extremely well/hard and then be working the next morning at the pool. Huge shout out to Amin. That guy is fantastic. Negatives: Way too many moms/daughters on the trip, as well as kids. I knew this was a family resort, however I was surprised at the amount of kids/teens present. The "Activity pool" did not have a lot of activities. Basically it was water volleyball/aerobics everyday. This is a consistent theme throughout the whole resort as there were not enough activities, especially at night. You had one show and then the pool bar for nighttime activities. There is definitely a caste system there, as there is a "Premium" option to purchase/join/select. There was quite a hustle at the initial orientation, which I did not appreciate, followed by some repeated harassing about the "Premium" option. I just wanted to relax and this made me feel the opposite, at times. Lastly, I booked through CheapCaribbean, who asked for them to do something nice for our 10th anniversary. If something nice was done to accommodate our stay, it went unbeknownst to me. I had expected a little something, but that never materialized.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
5.0
Room Comfort
 
3.0
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From: Springfield, MO
Age: 35-44
Travel: 1-2 trips/year

June 21, 2015
Good Family Vacation

Overall the family and I had a great time. We had a large family group of 11 people. The specialty restaurants had some great food and some mediocre food. This is pretty typical for an all-inclusive. I liked not having to make reservations in advance for most of the specialty restaurants. Only exception to that was the hibachi grill restaurant. For that particular restaurant, you had to make reservations in advance. The process to do that was ridiculous. We had to wait in line for almost two hours so we could get into the hibachi grill. They need a better system for that. The wait and bar staff were very good. From what I could tell, unlike most of the places we have stayed in the Caribbean, the activities staff were not as involved with the guests like I've seen in other places. I saw them out and about, but only set up a few pool activities. I'm used to participating in a lot of beach games, (horse shoes, bocce ball, volleyball, etc.) but we did not find any of those during our week stay. It stormed our first two days there. The activities staff did a wonderful job of bringing things to the lobby for families to enjoy. Amstar representatives were great. They were friendly and always willing to help. The beach was covered with sea weed the entire time. I know that's due to storms and not the resorts fault. The resort worked hard at removing it. But it was difficult walking on the beach near the water's edge our entire trip. The A/C in the room kept the room fairly cool, but it did not help a lot with the humidity. It also would shut off when it didn't sense any movement in the room, so I would wake up several times a night in a sweat and have to wave my arms so it would turn back on.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
3.0
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From: Bloomington, IL
Age: 55-64
Travel: 1-2 trips/year

June 5, 2015
Best price and good customer service

Everyone was very nice and helpful...customer services was one of the best everywhere in the resort. Chef Arcaagel was amazing and Amin and Fayed Karim were very helpful. the only thing that i didn't like was the fact that there wasn't no hot water, but it was hot outside and immaterial :)


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Maryland
Age: 25-34
Travel: 1-2 trips/year

Room Information

Ocean Coral & Turquesa features 591 suites. All suites come appointed with air conditioning, telephone, satellite television, safety deposit box (fees may apply), hairdryer and much more.

Room Details

Junior Suite
Hotel/Studio Unit Details

Junior Suite Ocean View
Hotel/Studio Unit Details

Privilege Junior Suite
Hotel/Studio Unit Details

What's to Love

The reception staff at Ocean Coral & Turquesa on Riviera Maya is phenomenal. They greet guests with a nice, cool, welcoming drink. It makes you feel like a celebrity!

 

What We'd Change

The specialty restaurants are first come, first served, so be sure to get there early. It would be nice if they had a reservation system.

 

Why You Should Go

If you want to see all kinds of fish, urchins, anemone and other sea critters this is the place for you; afterward, just chill out by Ocean Coral & Turquesa's beautiful pools.

Available Amenities

  • Tour Assistance
  • Beach
  • Volleyball
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Sailing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Steam Room
  • Safe Deposit Box
  • Medical Services ($)
  • 6 Bars/Lounges
  • 8 Restaurants
  • Porter/Bellhop
  • Massage ($)
  • Elevators
  • Audio-Visual Equipment ($)
  • Catamarans
  • Wedding Services ($)
  • Room Service
  • Dry Cleaning Services ($)
  • Windsurfing ($)
  • Sauna ($)
  • Honeymoon Packages ($)
  • Watersports Center ($)
  • Beauty Salon ($)
  • Handicap Facilities/Wheelchair Accessible
  • Car Rental Available ($)
  • Dive Shop ($)
  • Scuba Demonstration
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Coral Reef
  • Dining
  • Fitness Center
  • Golf Course(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Water-Skiing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Ocean Coral & Turquesa

Supermanzana 12, Manzana 05, Lote 1-05

+52 99 82 87 2100

Hotel Description

Ocean Coral & Turquesa: Discover All-Inclusive Adventure

Imagine gliding through clear blue waters, around a tropical reef teeming with colorful fish. Like what you see? Now imagine yourself exploring the wonders of a Mexican cenote, an underground source of water. If you're ready to make these adventures a reality, then discover what's waiting for you at Ocean Coral & Turquesa in beautiful Riviera Maya.

Known as the gateway to Mexico's famous Riviera Maya, this all-inclusive resort is located in the quiet fishing village of Puerto Morelos. With gorgeous coral formations, the area attracts divers from all over the world. Even if you are a beginner, you can experience the beauty of the deep too, since Ocean Coral & Turquesa offers an introductory scuba lessons in the pool. The nearby Dive It! Diving Center is also available for PADI-diving courses or snorkeling excursions.

Besides out-of-this-world diving for adults, Ocean Coral & Turquesa makes sure kids have the time of their lives too. At Mini Club Daisy, kids 4-12 can set off on treasure hunts, play water sports, and put on shows. Even the older kids will stay busy at the Teen's Club, where they can even get their daily video-game fix thanks to the five gaming stations, or get their daily dose of sun with beach volleyball and kayaking.

At Ocean Coral & Turquesa, four pools, a children's pool and a Jacuzzi make your vacation wet-n-wild! Paddle over to the Blue Pool swim-up bar for a pina colada. After a day of play, it's time to head to one of the resort's eight restaurants. At Villa Marina, pair a grilled-seafood entree with a salt-rimmed margarita. In the mood for something lighter? Head to Le Petite Creperie for a sweet or savory crepe. Meanwhile, Mike's Coffee is the spot for your morning tea or a little afternoon pick-me up.

To top it off, there's a daily activities program and nightly entertainment. Add in a seaside massage or a facial at the spa, and in no time you'll be saying "Adios, real world... hola, paradise!

This hotel is All-Inclusive.
Features include:

  • All meals, local drinks, snacks and mini bar
  • Daily activities program
  • Nightly entertainment
  • Kid's and Teen Club
  • Selected non-motorized water sports
  • All taxes and gratuities


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Casa Del Mar
Type: Buffet
Hours: Continental Breakfast- daily, 6:30am-7am; Breakfast- daily, 7am-10am; Lunch- daily, 12:30pm-3pm; Dinner- daily, 6:30pm-10pm
Description: International buffet restaurant serving continental breakfast, lunch and theme dinners.

Hacienda Los Girasoles
Type: Mexican
Hours: Daily, 6pm-10pm
Description: Mexican restaurant serving a la carte dinner with such specialties like enchiladas poblanas and burrito norteno.

Sensai
Type: Asian
Hours: Daily, 6pm-10pm
Description: Asian Restaurant offering an a la carte dinner and teppanyaki stations. This is an adult-only restaurant.
Dress code: Elegant casual. Long pants, closed shoes and a shirt with short or long sleeves are required for men. For women, no flip flops or shorts are allowed.

Ritrato D'Italia
Type: Italian
Hours: Daily, 6pm-10pm
Description: Italian restaurant offering an a la carte dinner just a few steps away from the sea.
Dress code: Elegant casual. Long pants, closed shoes and a shirt with short or long sleeves are required for men. For women, no flip flops or shorts are allowed.

Route 66
Type:
American
Hours: Daily, 5:30pm-10pm
Description: American-style diner serving an a la carte dinner. Doubles as a sports bar offering late-night snacks and bar service.

Villa Marina and Margarita Lounge
Type: Caribbean
Hours: Lunch- daily, 11am-5:30pm; Dinner- daily, 6:30pm-10pm
Description: Provides casual buffet lunch and seafood- and meat-grill for a la carte dinners.

Mike's Coffee
Type: Coffeehouse
Hours: Daily, 10am-11pm
Description: Coffeehouse serving tea, coffee, cappuccinos, espressos, sandwiches, cookies and cakes.

Le Petite Creperie
Type: Creperie
Hours: Daily, 6:30am-10:30pm
Description: Offering a la carte sweet or salty crepes, salads and pizzas. Located by the pool.

Blue Moon
Type: International
Hours: Daily, 6:00pm-10:00pm
Description: Offering elegant international cuisine in a romantic setting, for adults 18+

All hours are subject to change.



BARS/NIGHTLIFE

Lobby bar
Daily, 8am-1am.

Aqua Chill-out Bar
Chill-out Bar. Daily, 10pm-1am.

Blue Pool Bar
Offers swim-up service.

The Margarita Lounge in Villa Marina
Serves a wide selection of cocktails and drinks

The Score
Doubles as a Sports Bar after dinner, offering drink service all night.

The Privilege Lounge
Provides drink service for Privilege Service guests.



BEACH

Ocean Coral & Turquesa sits on a beautiful, white-sand beach, and just off shore are coral formations that provide a destination for daily dives. Complimentary lounge chairs, palapas and beach towels are provided, and a variety of water sports are also available.

POOLS

Ocean Coral & Turquesa features 4 outdoor swimming pools, as well as a children's pool. The pools include complimentary lounge chairs and towel service and a swim-up bar.

SPORTS/ACTIVITIES

Water

  • Windsurfing
  • Catamarans
  • Kayaking
  • Sailing

Available for an additional charge:

  • Scuba lessons
  • Scuba diving

Land

  • Fitness Center
  • Beach volleyball
  • Tennis (lit for night play)
  • Aerobics
  • Sports center

Golf
Golf is available near Ocean Coral & Turquesa.



INTERNET

Ocean Coral & Turquesa offers Wi-Fi complimentary Wi-Fi access in the lobby and in Privilege Service accommodations, but all other room types will have to pay an additional charge for timed access.

SPA SERVICES

Despacio Spa offers a wide-range of treatments that will leave you feeling relaxed and recharged for an additional charge. Services include:
  • Sauna
  • Massages
  • Beauty salon
  • Facials
  • Treatments for brides
  • Seaside massages
  • Relaxation room
  • Equipment and hydro-massage room
  • Fitness center


WEDDING/HONEYMOON

The Wish Wedding Package is complimentary if booking 1 Privilege Junior Suite, or 4 Junior Suites for a minimum of 4-night stay. It includes:
  • A wedding planner
  • Ceremony on the beach or at any one of the Ocean View terraces with basic set up (flowers not included)
  • Elegantly decorated wedding cake for the occasion (serves up to 10 people)
  • One bottle of champagne for the toast after the ceremony
  • Group reservation at any of the a la carte restaurants with a special set menu (maximum 10 people included)
  • Small bouquet for the bride
  • Groom boutonniere
  • 10% discount on "Despacio" Spa Centre services
  • Champagne breakfast in bed day after the wedding for the new couple
  • Late check-out for the newlywed couple (subject to availability)

Additional wedding packages are available for a surcharge.

Ocean Coral & Turquesa also offers a complimentary honeymoon package.

  • Upgrade to Privilege Junior Suite (subject to availability for check-in date)
  • Late check-out the day of departure (subject to availability)
  • Welcome gift in your room
  • 10% discount on Despacio Spa Centre services
  • Nightly turn-down service
  • Romantic dinner under the stars, including a free bottle of wine or champagne (subject to reservations)
  • In-room, continental breakfast the first morning of the stay


CHILD CARE

The Mini Club Daisy offers activities for children ages 4-12. Daily, 9am-4:30pm. Services include:
  • Staff of professional monitors led by a mascot, Daisy
  • Mini disco
  • Activities on the beach (treasure hunts, contests, sandcastles, walks, etc.)
  • Activities at the indoor pool (water balloons, educational games, water polo, etc.)
  • Field trips
  • Sports
  • Shows put on by the kids
  • Buffet lunch

In-room babysitting services require an extra charge.

There is also a Teen's Club, available from 11am-midnight, which offers:

  • Five video gaming stations (Playstation 3, Xbox 360, Nintendo Wii)
  • Guitar Hero concert
  • Home theatre
  • Disco
  • Indoor/outdoor sound system
  • Snack bar
  • Foosball
  • Terrace swings
  • Board games
  • Organized activities, including beach volleyball, tennis, soccer, water polo and kayaking


ADDITIONAL INFORMATION

Location
Ocean Coral & Turquesa is located 17 mi from Cancun Airport (CUN), 21.75 mi from Playa del Carmen and 19.88 mi from Cancun.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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Room 1 Details:
  • Junior Suite
  • Travel: September 1 - October 31
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5 days, 4 nights
Travel Dates 8/23 - 10/31
Starting at $629 was $659
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5 days, 4 nights
Travel Dates 11/1 - 12/22
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