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Ocean Coral & Turquesa

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $539 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
4.2
Service
 
4.1
Beaches & Pools
 
4.1
Dining Options
 
3.8
Room Comfort
 
3.9
4.1 out of 5
"After reading reviews I was a little scared about going. The negative things people were complaining about seemed to never end.... DON'T WORRY!!! You're on vacation! :) Landing in Cancun was a breeze ..." – jwallner22
492 out of 621 (79%) customers would recommend this product to a friend.
Pool another view from deck Plastic beach trash OCT Arcangel's volcano at Sensai Just Relaxin....... beautiful architecture Swimming with the sharks View from Lobby Mayan Ruins at Tulum beautiful sand Niiiiiiiiiiiiiiiiiiiiiiiiiiiiice!!!!!!!!!! Wednesday Foam Party the beach at Tulum Main pool facing hotel Pool with Pool Bar main pool, very nice ocean view from our room Poolside cabanas Karaoke night Jake at Coba View from our suite! Beautiful views beach trash Silver, Privilege Lounge bartender Main pool facing ocean Beach Area Sisters on a rainy day at the beach from the lobby Beach shore on a sunny day view from our room Birthday special! One of the loungers by the beach Outside the lobby towards the pool beach resort in evening Zip Line Selvatica Sunrise in Mexico Our new friends resort from the balcony One of the pools On their beach Japanese sushi starter Just a little thirsty!!! LOL View of the beach Serene beach pool and ocean view from deck Romantic dinner beach set up view from our ocean view upgrade! family pool included too! Family pic. The ocean by Tulum More cabana photos 10-3 quick walk before leaving
All Customer Reviews
1-4 of 536 reviews. Sort by
July 21, 2017
Wonderful resort! We will be back!

This resort was simply beautiful and the staff were all very friendly! There were many different options during the day for activities vs peace and quiet within the 4 pools. Getting a pool chair was never an issue although we did have other guests steal our towels and chairs twice while we were there. We traveled with our daughter and her boyfriend and we were all entertained! The staff at the pool bar were hard working and made the best drinks! Shout out to Angel at the pool bar who was definitely determined to make each and every guest happy! The restaurants were awesome, especially the Hibachi one! Our chef was very entertaining and even got my daughter up there with him to cook. We upgraded to H10 Premium halfway through and it was well worth it! Luis and Marisol made our stay extra special! The room was comfortable and I have no complaints there. Our room was always made up nicely and our minibar restocked everyday. There are numerous activities during the day (salsa and bachata lessons, foam party, giant water slide, zumba, etc) and also a lot of fun things to do at night (different shows, street market, dance parties, etc). There is not much to do after 12:00 or so but that just forces you to get rest so you can start the party early the next day! The only 2 complaints I would have is that the city lies along a fishing route and the water and beach aren't the typical Caribbean blue waters and white sand that you see in Cancun. Of course this is not the fault of the resort. And we still really enjoyed it anyway. Was just a surprise compared to other resorts we have been at in Mexico. The 2nd complaint was service at the buffet was a little slow. We were usually halfway through a plate of food before some acknowledged us and brought drinks. But this was only at the buffet. The service at all the other restaurants was fabulous. We will definitely be back to Ocean Coral and Turquesa!


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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Lawrenceville, GA
Age: 35-44
Travel: 1-2 trips/year

July 20, 2017
Enjoyable vacation

The hotel lobby is lovely. The staff is beyond excellent! Rooms need to be refurbished getting shabby. Resort has 4 floors and all elevators are inoperable!!' We were here 5 years ago all was perfect. The clientele has changed to be more like Cancun young drunk millenniums. Next trip we will do some research as to where to stay! We were given a room on floor 4 with our friends at the farthest point from the center of things. We are senior citizens and needed oxygen when we finally got to our room. I called from the room to express my extreme displeasure, the manager graciously changed our rooms to level 1 in the main area. We would have appreciated it if we were told prior to going over there and walking all 4 flights of steps!! Many other guests had the same experience. All in all we had a wonderful vacation that started off on a bad foot!


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Bergen County, NJ
Age: 55-64
Travel: 3-6 trips/year

July 15, 2017
Overall, the best all inclusive with family

Overall, an incredible trip. Food was excellent, options and tours were excellent, activities were fun and kid friendly...other that some of the late evening performances....just beware. Fun dance parties in the evening. The only drawback was the amount of seaweed on the beach...although there was a crew raking the beach daily. Overall a fantastic value....


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: austin, Tx
Age: 35-44

July 14, 2017
Not Very Accommodating

First off, wait staff in the restaurants & bars were great!! Gabriella was so sweet! (Waitress at the pool) Our family got 4 rooms, there were 9 of us. We were all super happy to be there! The first employee we dealt with was very unpleasant! He works at the front desk (Alberto or Alfredo) He seemed very annoyed having to do his job. No drinks were offered as we walked in to the resort (yes, we could get our own) Several people at the pool were talking about him. Elevator didn't work, apparently hadn't worked in a year. Not a big deal for me, but one of my family members just had a back procedure. They talk about 4 pools and many restaurants. The 4th pool is only if you purchase the "privilege" deal. Several restaurants, but only 1-2 open at a time. The beach was full of seaweed & trash. We didn't get in the ocean once. None of us. Check out was at noon, but transportation to the airport was at 2:50. Because we purchased 4 rooms we asked for a late check out for ONE of the rooms so we could all shower in one room. Nope! Alberto or Alfredo again...not even attempting to help! Just rude! Also, four of us that were in a room were cousins. The sheer curtain to the bathroom offered zero privacy. We were just disappointed. Two of the people we traveled with got bed bugs. Yuck! Also, one of the rooms has no wifi. My picture is not posting. It is of the beach, not sure why it won't post.


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Overall Rating: 3
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Lewisville, TX
Age: 35-44
Travel: 1-2 trips/year

Room Information

Ocean Coral & Turquesa features 591 suites. All suites come appointed with air conditioning, telephone, satellite television, safety deposit box (fees may apply), hairdryer and much more.

Room Details

Junior Suite
Hotel/Studio Unit Details

Junior Suite Ocean View
Hotel/Studio Unit Details

Privilege Junior Suite
Hotel/Studio Unit Details

What's to Love

The reception staff at Ocean Coral & Turquesa on Riviera Maya is phenomenal. They greet guests with a nice, cool, welcoming drink. It makes you feel like a celebrity!

 

What We'd Change

The specialty restaurants are first come, first served, so be sure to get there early. It would be nice if they had a reservation system.

 

Why You Should Go

If you want to see all kinds of fish, urchins, anemone and other sea critters this is the place for you; afterward, just chill out by Ocean Coral & Turquesa's beautiful pools.

Available Amenities

  • Tour Assistance
  • Beach
  • Volleyball
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Sailing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Steam Room
  • Safe Deposit Box
  • Medical Services ($)
  • 6 Bars/Lounges
  • 8 Restaurants
  • Porter/Bellhop
  • Massage ($)
  • Elevators
  • Audio-Visual Equipment ($)
  • Catamarans
  • Wedding Services ($)
  • Room Service
  • Dry Cleaning Services ($)
  • Windsurfing ($)
  • Sauna ($)
  • Honeymoon Packages ($)
  • Watersports Center ($)
  • Beauty Salon ($)
  • Handicap Facilities/Wheelchair Accessible
  • Car Rental Available ($)
  • Dive Shop ($)
  • Scuba Demonstration
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Coral Reef
  • Dining
  • Fitness Center
  • Golf Course(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Water-Skiing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Ocean Coral & Turquesa

Supermanzana 12, Manzana 05, Lote 1-05

+52 99 82 87 2100

Hotel Description

Ocean Coral & Turquesa: Discover All-Inclusive Adventure

Imagine gliding through clear blue waters, around a tropical reef teeming with colorful fish. Like what you see? Now imagine yourself exploring the wonders of a Mexican cenote, an underground source of water. If you're ready to make these adventures a reality, then discover what's waiting for you at Ocean Coral & Turquesa in beautiful Riviera Maya.

Known as the gateway to Mexico's famous Riviera Maya, this all-inclusive resort is located in the quiet fishing village of Puerto Morelos. With gorgeous coral formations, the area attracts divers from all over the world. Even if you are a beginner, you can experience the beauty of the deep too, since Ocean Coral & Turquesa offers an introductory scuba lessons in the pool. The nearby Dive It! Diving Center is also available for PADI-diving courses or snorkeling excursions.

Besides out-of-this-world diving for adults, Ocean Coral & Turquesa makes sure kids have the time of their lives too. At Mini Club Daisy, kids 4-12 can set off on treasure hunts, play water sports, and put on shows. Even the older kids will stay busy at the Teen's Club, where they can even get their daily video-game fix thanks to the five gaming stations, or get their daily dose of sun with beach volleyball and kayaking.

At Ocean Coral & Turquesa, four pools, a children's pool and a Jacuzzi make your vacation wet-n-wild! Paddle over to the Blue Pool swim-up bar for a pina colada. After a day of play, it's time to head to one of the resort's eight restaurants. At Villa Marina, pair a grilled-seafood entree with a salt-rimmed margarita. In the mood for something lighter? Head to Le Petite Creperie for a sweet or savory crepe. Meanwhile, Mike's Coffee is the spot for your morning tea or a little afternoon pick-me up.

To top it off, there's a daily activities program and nightly entertainment. Add in a seaside massage or a facial at the spa, and in no time you'll be saying "Adios, real world... hola, paradise!

This hotel is All-Inclusive.
Features include:

  • All meals, local drinks, snacks and mini bar
  • Daily activities program
  • Nightly entertainment
  • Kid's and Teen Club
  • Selected non-motorized water sports
  • All taxes and gratuities


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Casa Del Mar
Type: Buffet
Hours: Continental Breakfast- daily, 6:30am-7am; Breakfast- daily, 7am-10am; Lunch- daily, 12:30pm-3pm; Dinner- daily, 6:30pm-10pm
Description: International buffet restaurant serving continental breakfast, lunch and theme dinners.

Hacienda Los Girasoles
Type: Mexican
Hours: Daily, 6pm-10pm
Description: Mexican restaurant serving a la carte dinner with such specialties like enchiladas poblanas and burrito norteno.

Sensai
Type: Asian
Hours: Daily, 6pm-10pm
Description: Asian Restaurant offering an a la carte dinner and teppanyaki stations. This is an adult-only restaurant.
Dress code: Elegant casual. Long pants, closed shoes and a shirt with short or long sleeves are required for men. For women, no flip flops or shorts are allowed.

Ritrato D'Italia
Type: Italian
Hours: Daily, 6pm-10pm
Description: Italian restaurant offering an a la carte dinner just a few steps away from the sea.
Dress code: Elegant casual. Long pants, closed shoes and a shirt with short or long sleeves are required for men. For women, no flip flops or shorts are allowed.

Route 66
Type:
American
Hours: Daily, 5:30pm-10pm
Description: American-style diner serving an a la carte dinner. Doubles as a sports bar offering late-night snacks and bar service.

Villa Marina and Margarita Lounge
Type: Caribbean
Hours: Lunch- daily, 11am-5:30pm; Dinner- daily, 6:30pm-10pm
Description: Provides casual buffet lunch and seafood- and meat-grill for a la carte dinners.

Mike's Coffee
Type: Coffeehouse
Hours: Daily, 10am-11pm
Description: Coffeehouse serving tea, coffee, cappuccinos, espressos, sandwiches, cookies and cakes.

Le Petite Creperie
Type: Creperie
Hours: Daily, 6:30am-10:30pm
Description: Offering a la carte sweet or salty crepes, salads and pizzas. Located by the pool.

Blue Moon
Type: International
Hours: Daily, 6:00pm-10:00pm
Description: Offering elegant international cuisine in a romantic setting, for adults 18+

All hours are subject to change.



BARS/NIGHTLIFE

Lobby bar
Daily, 8am-1am.

Aqua Chill-out Bar
Chill-out Bar. Daily, 10pm-1am.

Blue Pool Bar
Offers swim-up service.

The Margarita Lounge in Villa Marina
Serves a wide selection of cocktails and drinks

The Score
Doubles as a Sports Bar after dinner, offering drink service all night.

The Privilege Lounge
Provides drink service for Privilege Service guests.



BEACH

Ocean Coral & Turquesa sits on a beautiful, white-sand beach, and just off shore are coral formations that provide a destination for daily dives. Complimentary lounge chairs, palapas and beach towels are provided, and a variety of water sports are also available.

POOLS

Ocean Coral & Turquesa features 4 outdoor swimming pools, as well as a children's pool. The pools include complimentary lounge chairs and towel service and a swim-up bar.

SPORTS/ACTIVITIES

Water

  • Windsurfing
  • Catamarans
  • Kayaking
  • Sailing

Available for an additional charge:

  • Scuba lessons
  • Scuba diving

Land

  • Fitness Center
  • Beach volleyball
  • Tennis (lit for night play)
  • Aerobics
  • Sports center

Golf
Golf is available near Ocean Coral & Turquesa.



INTERNET

Ocean Coral & Turquesa offers Wi-Fi complimentary Wi-Fi access in the lobby and in Privilege Service accommodations, but all other room types will have to pay an additional charge for timed access.

SPA SERVICES

Despacio Spa offers a wide-range of treatments that will leave you feeling relaxed and recharged for an additional charge. Services include:
  • Sauna
  • Massages
  • Beauty salon
  • Facials
  • Treatments for brides
  • Seaside massages
  • Relaxation room
  • Equipment and hydro-massage room
  • Fitness center


WEDDING/HONEYMOON

Let the wedding planners take care of all the details for you. Please contact the front desk for more information.

Ocean Coral & Turquesa also offers a complimentary honeymoon package.

  • Welcome gift in your room
  • 10% discount on Despacio Spa Centre services
  • Nightly turn-down service
  • One "candle light dinner" for two, including one free bottle of wine or sparkling wine
  • In-room, continental breakfast the first morning of the stay
  • Room upgrades availability upon check-in
  • Late check-out subject to availability


CHILD CARE

The Mini Club Daisy offers activities for children ages 4-12. Daily, 9am-4:30pm. Services include:
  • Staff of professional monitors led by a mascot, Daisy
  • Mini disco
  • Activities on the beach (treasure hunts, contests, sandcastles, walks, etc.)
  • Activities at the indoor pool (water balloons, educational games, water polo, etc.)
  • Field trips
  • Sports
  • Shows put on by the kids
  • Buffet lunch

In-room babysitting services require an extra charge.

There is also a Teen's Club, available from 11am-midnight, which offers:

  • Five video gaming stations (Playstation 3, Xbox 360, Nintendo Wii)
  • Guitar Hero concert
  • Home theatre
  • Disco
  • Indoor/outdoor sound system
  • Snack bar
  • Foosball
  • Terrace swings
  • Board games
  • Organized activities, including beach volleyball, tennis, soccer, water polo and kayaking


ADDITIONAL INFORMATION

Location
Ocean Coral & Turquesa is located 17 mi from Cancun Airport (CUN), 21.75 mi from Playa del Carmen and 19.88 mi from Cancun.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required year-round, with the following exception:
A 4-night minimum stay is required for travel April 9-April 23, 2017.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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Travel Dates 8/21 - 10/31
Starting at $539 was $989
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