Ocean Coral & Turquesa

Riviera Maya

Our Rating
4 Nights with Air from $639 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating 341 Reviews
Value
 
4.2
Service
 
4.2
Beaches & Pools
 
4.2
Dining Options
 
3.8
Room Comfort
 
3.9
4.1 out of 5
"We were promised a free upgrade to an ocean view room. We were not given that. Also bathrooms have no doors for privacy." – Javy
323 out of 398 (81%) customers would recommend this product to a friend. Read All Reviews
One of the loungers by the beach View of the beach Just a little thirsty!!! LOL main pool, very nice View from our suite! Poolside cabanas Zip Line Selvatica OCT beach trash Pool View from Lobby Mayan Ruins at Tulum resort from the balcony Main pool facing ocean More cabana photos Silver, Privilege Lounge bartender another view from deck view from our ocean view upgrade! family pool included too! Beautiful views The ocean by Tulum Romantic dinner beach set up ocean view from our room the beach at Tulum pool and ocean view from deck Main pool facing hotel Jake at Coba beautiful architecture Plastic beach trash Pool with Pool Bar Beach Area Niiiiiiiiiiiiiiiiiiiiiiiiiiiiice!!!!!!!!!! Karaoke night from the lobby
All Customer Reviews
1-4 of 341 reviews. Sort by
April 29, 2015
Luv, Luv, Luv this Resort!

This resort is large and on a nice stretch of beach about 30 minutes south of Cancun. Lots of pools, lots of activities (if you want them). For me, the restaurants were the best part. Buffets were amazing! Nothing beats the fresh "jugo de naranja" (orange juice) for breakfast, and an omelet, lots of crispy bacon...oh, and plenty of fresh fruits. We loved the Japanese hibachi restaurant and the outdoor Italian. Amazing!! We had a basic no-frills "Junior Suite" room that faced the garden area. It was fine. We walked the beach daily. Life without stress.....ah! Also, recommend you pay for the private transportation. It is worth it to drive directly to the resort. (You don't really want to stop off at every resort before Ocean Coral to drop other people off....do you? You just want to get there....lol...) Bottom line....there is something for everyone and you cannot beat the bargain price. I highly recommend!!

resort from the balcony
1 of 1 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Springfield, IL
Age: 55-64

March 27, 2015
Very Relaxing Vacation

We were there March 17-24 and the weather was beautiful. We stayed in a junior suite and it was very comfortable. The service was very good as were the meals. The pools and the grounds were also very nice. The only complaint would be the weeds that cover the beach when they wash up on shore. They did their best to clean them up but it was a daily problem.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Micigan
Age: Over 65
Travel: 3-6 trips/year

November 12, 2014
Fabulous Vacation Resort

My wife and I have just returned from a 12 day vacation at the Ocean Coral & Turquesa. We have nothing but high praise for the hotel, the staff and the hard working employees. My wife is handicapped and when I saw the size of the installation, I sent an e-mail months before our scheduled visit and the week before we left from home, I called and spoke to an English speaking staff member. In both of those contacts, I stated that my wife was handicapped and had hip replacements and when I looked at the span of the complex, I became alarmed that she would not be able to walk to all of the facilities unless she had a room in a centralized location near the lobby. I was assured that she would be well taken care of. When we checked in, I was overjoyed to see that they had honored my requests. Our room was 10 feet from an elevator. The restaurants and walk-up bar pool was a mere 100 feet from our room. My wife was assigned a handicapped room and it was huge. The floors were tiled and I did not want my wife to slip and fall if there was any chance of the floors becoming wet and slippery. I spoke to Manuel at the check in desk and I asked for a dehuidifier. I wasn't in my room for five minutes when a knock on the door came and there was the dehumidifire. That quickness did surprise me. However, that wasn't the only quick response to our needs. When we went into the shower that evening, the drain was not taking the water fast enough and it led to water spreadingon the floor and past the sink. I spoke to the guest services manager, Alejandro and he had someone sent right over to check out the situation. They developed a plan which added a barrier of towels to soak-up the water before it could spread onto the floor. The then cleaned out the drain and we had no more problems or worries about this causing any injury to my wife. The reaction time to our requests blew my mind. So fast and efficient service. The complex was great. Four pools, I believe, eleven restaurants and/or places to eat. The buffet amazed me with the amount of different items that were available for all meals. Beside's the variety, the food was great. The food at the other places were just as good. I would get up early and we were fortunate to get a prime location by the pool, which offered enough space so that my wife wasn't crowded or squeezed and she could navigate without fear of tripping over someone or something, The drink servers were readily available and on passing, they would ask if we wanted a drink. There was no skimping on the drinks nor was there any question about the superior quality of the drinks that they offered. The facility was spotless and beautifully manicured. In closing, I have to again acknowledge the help and concern that I received from Alejandro, the guest service manager. He would check with me periodically to see how my wife was doing and always stated, if we need anything, just get in contact with him. I also have to again state how highly I praise the employees. They were friendly, caring, very helpful and always showning us a big smile. I would not hesitate booking another vacation trip to Ocean Coral & Turquesa. P.S. Just to let Cheap Caribean know, we had torential rain all day on October 21st (our arrival day), October 22nd - on and off rain, October 31 (our last day) - afternoon rain.


9 of 9 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Pennsylvania
Age: Over 65
Travel: 1-2 trips/year

November 10, 2014
Overall Loved it!

We were a bit skeptical about going, based upon many of the reviews we read prior to booking. We had friends stay at the OCT and they recommended it. We reluctantly went and we are so glad we did. It did not disappoint at all. The check-in process was long and a bit frustrating, but other than that the staff was always friendly, helpful and fun. We knew going that we were not interested in the Privileged package or buying a timeshare. We were asked if we were interested in listening to the presentation and we said we would think about it and after that was never felt pressured or anything. They did leave a note on our door, but not pushy. The beach was nice, but the water was not very clear. The water was somewhat unappealing to swim in, but we used the the sea kayaks and had a blast. The pools were always clean and inviting. The staff were fun and entertaining. Getting a beach towel was not always the easiest, but we managed The restaurants were very nice. It was a bummer that they were all not open all the time. We wanted to try the Route 66, but was not open the nights we tried. Overall the food and service was good. We plan to return again someday. It was a fantastic vacation. Our rooms were always clean, fridge stocked and clean towels. Our room was a bit musty when we arrived, but was given a de-humidifier the first 15 minutes in the room and within a day the musty smell was gone. Not sure I would have changed anything, except for a few more days longer. I have already told friends who are looking to go and will definitely check out the OCT. I would also say, don't listen to all the negative reviews that are on the website. Our experience was very positive. We had 2 rooms with 2 teens and 1 pre-teen in a room and my wife and I in another room. Everyone of us had a great time.


5 of 5 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Layton, Utah
Age: 35-44
Travel: 1-2 trips/year

Room Information

Ocean Coral & Turquesa features 591 suites. All suites come appointed with air conditioning, telephone, satellite television, safety deposit box (fees may apply), hairdryer and much more.

Room Details

Junior Suite
Hotel/Studio Unit Details

Junior Suite Ocean View
Hotel/Studio Unit Details

Privilege Junior Suite
Hotel/Studio Unit Details

What's to Love

The reception staff at Ocean Coral & Turquesa on Riviera Maya is phenomenal. They greet guests with a nice, cool, welcoming drink. It makes you feel like a celebrity!

 

What We'd Change

The specialty restaurants are first come, first served, so be sure to get there early. It would be nice if they had a reservation system.

 

Why You Should Go

If you want to see all kinds of fish, urchins, anemone and other sea critters this is the place for you; afterward, just chill out by Ocean Coral & Turquesa's beautiful pools.

Available Amenities

  • Tour Assistance
  • Beach
  • Volleyball
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Sailing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Steam Room
  • Safe Deposit Box
  • Medical Services ($)
  • 6 Bars/Lounges
  • 8 Restaurants
  • Porter/Bellhop
  • Massage ($)
  • Elevators
  • Audio-Visual Equipment ($)
  • Catamarans
  • Wedding Services ($)
  • Room Service
  • Dry Cleaning Services ($)
  • Windsurfing ($)
  • Sauna ($)
  • Honeymoon Packages ($)
  • Watersports Center ($)
  • Beauty Salon ($)
  • Handicap Facilities/Wheelchair Accessible
  • Car Rental Available ($)
  • Dive Shop ($)
  • Scuba Demonstration
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Coral Reef
  • Dining
  • Fitness Center
  • Golf Course(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Water-Skiing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Ocean Coral & Turquesa

Supermanzana 12, Manzana 05, Lote 1-05

+52 99 82 87 2100

Hotel Description

Ocean Coral & Turquesa: Discover All-Inclusive Adventure

Imagine gliding through clear blue waters, around a tropical reef teeming with colorful fish. Like what you see? Now imagine yourself exploring the wonders of a Mexican cenote, an underground source of water. If you're ready to make these adventures a reality, then discover what's waiting for you at Ocean Coral & Turquesa in beautiful Riviera Maya.

Known as the gateway to Mexico's famous Riviera Maya, this all-inclusive resort is located in the quiet fishing village of Puerto Morelos. With gorgeous coral formations, the area attracts divers from all over the world. Even if you are a beginner, you can experience the beauty of the deep too, since Ocean Coral & Turquesa offers an introductory scuba lessons in the pool. The nearby Dive It! Diving Center is also available for PADI-diving courses or snorkeling excursions.

Besides out-of-this-world diving for adults, Ocean Coral & Turquesa makes sure kids have the time of their lives too. At Mini Club Daisy, kids 4-12 can set off on treasure hunts, play water sports, and put on shows. Even the older kids will stay busy at the Teen's Club, where they can even get their daily video-game fix thanks to the five gaming stations, or get their daily dose of sun with beach volleyball and kayaking.

At Ocean Coral & Turquesa, four pools, a children's pool and a Jacuzzi make your vacation wet-n-wild! Paddle over to the Blue Pool swim-up bar for a pina colada. After a day of play, it's time to head to one of the resort's eight restaurants. At Villa Marina, pair a grilled-seafood entree with a salt-rimmed margarita. In the mood for something lighter? Head to Le Petite Creperie for a sweet or savory crepe. Meanwhile, Mike's Coffee is the spot for your morning tea or a little afternoon pick-me up.

To top it off, there's a daily activities program and nightly entertainment. Add in a seaside massage or a facial at the spa, and in no time you'll be saying "Adios, real world... hola, paradise!

This hotel is All-Inclusive.
Features include:

  • All meals, local drinks, snacks and mini bar
  • Daily activities program
  • Nightly entertainment
  • Kid's and Teen Club
  • Selected non-motorized water sports
  • All taxes and gratuities


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Casa Del Mar
Type: Buffet
Hours: Continental Breakfast- daily, 6:30am-7am; Breakfast- daily, 7am-10am; Lunch- daily, 12:30pm-3pm; Dinner- daily, 6:30pm-10pm
Description: International buffet restaurant serving continental breakfast, lunch and theme dinners.

Hacienda Los Girasoles
Type: Mexican
Hours: Daily, 6pm-10pm
Description: Mexican restaurant serving a la carte dinner with such specialties like enchiladas poblanas and burrito norteno.

Sensai
Type: Asian
Hours: Daily, 6pm-10pm
Description: Asian Restaurant offering an a la carte dinner and teppanyaki stations. This is an adult-only restaurant.
Dress code: Elegant casual. Long pants, closed shoes and a shirt with short or long sleeves are required for men. For women, no flip flops or shorts are allowed.

Ritrato D'Italia
Type: Italian
Hours: Daily, 6pm-10pm
Description: Italian restaurant offering an a la carte dinner just a few steps away from the sea.
Dress code: Elegant casual. Long pants, closed shoes and a shirt with short or long sleeves are required for men. For women, no flip flops or shorts are allowed.

Route 66
Type:
American
Hours: Daily, 5:30pm-10pm
Description: American-style diner serving an a la carte dinner. Doubles as a sports bar offering late-night snacks and bar service.

Villa Marina and Margarita Lounge
Type: Caribbean
Hours: Lunch- daily, 11am-5:30pm; Dinner- daily, 6:30pm-10pm
Description: Provides casual buffet lunch and seafood- and meat-grill for a la carte dinners.

Mike's Coffee
Type: Coffeehouse
Hours: Daily, 10am-11pm
Description: Coffeehouse serving tea, coffee, cappuccinos, espressos, sandwiches, cookies and cakes.

Le Petite Creperie
Type: Creperie
Hours: Daily, 6:30am-10:30pm
Description: Offering a la carte sweet or salty crepes, salads and pizzas. Located by the pool.

Blue Moon
Type: International
Hours: Daily, 6:00pm-10:00pm
Description: Offering elegant international cuisine in a romantic setting, for adults 18+

All hours are subject to change.



BARS/NIGHTLIFE

Lobby bar
Daily, 8am-1am.

Aqua Chill-out Bar
Chill-out Bar. Daily, 10pm-1am.

Blue Pool Bar
Offers swim-up service.

The Margarita Lounge in Villa Marina
Serves a wide selection of cocktails and drinks

The Score
Doubles as a Sports Bar after dinner, offering drink service all night.

The Privilege Lounge
Provides drink service for Privilege Service guests.



BEACH

Ocean Coral & Turquesa sits on a beautiful, white-sand beach, and just off shore are coral formations that provide a destination for daily dives. Complimentary lounge chairs, palapas and beach towels are provided, and a variety of water sports are also available.

POOLS

Ocean Coral & Turquesa features 4 outdoor swimming pools, as well as a children's pool. The pools include complimentary lounge chairs and towel service and a swim-up bar.

SPORTS/ACTIVITIES

Water

  • Windsurfing
  • Catamarans
  • Kayaking
  • Sailing

Available for an additional charge:

  • Scuba lessons
  • Scuba diving

Land

  • Fitness Center
  • Beach volleyball
  • Tennis (lit for night play)
  • Aerobics
  • Sports center

Golf
Golf is available near Ocean Coral & Turquesa.



INTERNET

Ocean Coral & Turquesa offers Wi-Fi complimentary Wi-Fi access in the lobby and in Privilege Service accommodations, but all other room types will have to pay an additional charge for timed access.

SPA SERVICES

Despacio Spa offers a wide-range of treatments that will leave you feeling relaxed and recharged for an additional charge. Services include:
  • Sauna
  • Massages
  • Beauty salon
  • Facials
  • Treatments for brides
  • Seaside massages
  • Relaxation room
  • Equipment and hydro-massage room
  • Fitness center


WEDDING/HONEYMOON

The Wish Wedding Package is complimentary if booking 1 Privilege Junior Suite, or 4 Junior Suites for a minimum of 4-night stay. It includes:
  • A wedding planner
  • Ceremony on the beach or at any one of the Ocean View terraces with basic set up (flowers not included)
  • Elegantly decorated wedding cake for the occasion (serves up to 10 people)
  • One bottle of champagne for the toast after the ceremony
  • Group reservation at any of the a la carte restaurants with a special set menu (maximum 10 people included)
  • Small bouquet for the bride
  • Groom boutonniere
  • 10% discount on "Despacio" Spa Centre services
  • Champagne breakfast in bed day after the wedding for the new couple
  • Late check-out for the newlywed couple (subject to availability)

Additional wedding packages are available for a surcharge.

Ocean Coral & Turquesa also offers a complimentary honeymoon package.

  • Upgrade to Privilege Junior Suite (subject to availability for check-in date)
  • Late check-out the day of departure (subject to availability)
  • Welcome gift in your room
  • 10% discount on Despacio Spa Centre services
  • Nightly turn-down service
  • Romantic dinner under the stars, including a free bottle of wine or champagne (subject to reservations)
  • In-room, continental breakfast the first morning of the stay


CHILD CARE

The Mini Club Daisy offers activities for children ages 4-12. Daily, 9am-4:30pm. Services include:
  • Staff of professional monitors led by a mascot, Daisy
  • Mini disco
  • Activities on the beach (treasure hunts, contests, sandcastles, walks, etc.)
  • Activities at the indoor pool (water balloons, educational games, water polo, etc.)
  • Field trips
  • Sports
  • Shows put on by the kids
  • Buffet lunch

In-room babysitting services require an extra charge.

There is also a Teen's Club, available from 11am-midnight, which offers:

  • Five video gaming stations (Playstation 3, Xbox 360, Nintendo Wii)
  • Guitar Hero concert
  • Home theatre
  • Disco
  • Indoor/outdoor sound system
  • Snack bar
  • Foosball
  • Terrace swings
  • Board games
  • Organized activities, including beach volleyball, tennis, soccer, water polo and kayaking


ADDITIONAL INFORMATION

Location
Ocean Coral & Turquesa is located 17 mi from Cancun Airport (CUN), 21.75 mi from Playa del Carmen and 19.88 mi from Cancun.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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Room 1 Details:
  • Junior Suite
  • Travel: August 17 - October 31
  • Book By: May 11
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