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Condado Plaza Hilton

Puerto Rico

Our Rating
4 Nights with Air from $499 Meals not included
Info Customer Reviews Questions & Answers

The intoxicating mystique of Puerto Rico is just one reason to choose Condado Plaza Hilton hotel in San Juan. Straddling ... More

Customer Rating 383 Reviews
Value
 
4.2
Service
 
4.2
Beaches & Pools
 
4.0
Dining Options
 
3.6
Room Comfort
 
4.4
4.3 out of 5
"Easy to book and pay. Received reminders and any changes in a timely manner. I'll use cheap Caribbean again." – Honeyruby
428 out of 477 (90%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.2
Beaches & Pools
 
4.0
Dining Options
 
3.6
Room Comfort
 
4.4
4.3 out of 5
"Easy to book and pay. Received reminders and any changes in a timely manner. I'll use cheap Caribbean again." – Honeyruby
428 out of 477 (90%) customers would recommend this product to a friend.
The bed Conrad Hotel, Puerto Rico Looking left off the balcony towards Old San Juan. View from balcony! Rear of Hotel view Sunset over the Atlantic our view Oceanview from common patio View from the rocky beach. Day trip to the other side of Puerto Rico View from our upgraded room balcony One of the Falls at the Rainforest Poolside Chairs Island beauty View poolside at the Condado The gazebo around the pool The Conrad from the lagoon side of the ocean. this was our room, nice balcony Caribbean meets Atlantic Having a wonderful time in Puerto Rico Culebra snorkeling trip View from our room FRONT OF CASINO our room Our hotel room, pic doesn't do it justice! Royalty Waves crashing Looking fromn the massage area down towards the beach. Cheers! View from our Balcony The beach Beautiful Our room! cloudy and raining We just arrived!! outside our hotel !! Lost in El Yunque view from our balcony this is the pool area from the 7th floor!!! Room View from our balcony! Lobby Room view Room with a view San Juan view from the Condado Plazo Hilton balcony's lagoon view View from one of the terraces View from hotel El Yunque waterfall Bedroom Puerto Rico from the airplaine Cuddled up on the Hammack View from the bed POOL AREA TO BEACH From Hotel view 10th floor view of one of the pools old San Juan view from San Cristobal castle our city view room Taking a walk on the resort View from our room!!! Beautiful My view from my room Lagoon view from balcony the back of hotel View from room 781! View from the balcony great patio What a way to wake up!
All Customer Reviews
1-4 of 383 reviews. Sort by
October 18, 2016
AFFORDABLE LUXURY

Though some parts of the hotel showed age and the wear of the humidity, it was quite luxurious in many areas. The fitness center was the largest I have ever encountered in a hotel! There were so many pools, we did not even get to some of them. The private beach and outdoor areas are spectacular.


2 of 2 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
3.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Kalamazoo, MI
Age: Over 65
Travel: 3-6 trips/year

October 11, 2016
Amazing Trip!!

The hotel/resort is soooo beautiful !! We had a lovely room with a beautiful view. The staff were very friendly and informative. There are a bunch of restaurants within and around the hotel. The resort has it's own private beach but there's also a bigger beach close by where more water activities are available !! Will definitely stay here again


1 of 1 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
User Image

From: New York, NY
Age: 19-24
Travel: 1-2 trips/year

October 9, 2016
Terrible!

Rooms weren't ready when we got there at check in time. Had to wait an hour after check in time and room was still dirty. Huge puddle of water in the bathroom, refrigerator was pulled out from the wall unplugged with a dirty towel in it. Our last day there we got back to our room around 8pm and our rooms hadn't been touched by housekeeping. I got towels from the front desk and was assured that our room would be cleaned when we got back from our dinner reservations. Got to our room at midnight to find the room had not been cleaned but housekeeping had left our door wide open for anyone to enter and left for the day. Of course we were furious and the manager was so non chalant and unapologetic but he credited me back the money we paid to upgrade to that room. Some upgrade right?? Believe the reviews and don't stay here way better hotels in that area that are comparable to the price.


0 of 0 found this helpful
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Overall Rating: 1
Value
 
2.0
Service
 
1.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
2.0
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From: Gainesville,Fl
Age: 25-34
Travel: 1-2 trips/year

September 22, 2016
more money

WE HAD TO WAIT 2 HRS. FOR THE ROOM TO GET READY . THE ROOM HAD NO MICROWAVE. THE BATHROOM WAS SO SMALL THAT YOU HAD TO GO OUTSIDE OF IT TO SHUT THE SHOWER DOOR. NO SNACK ROOK. NO WATER ACCESS. THEY WILL SELL YOU WATER IN THEIR BAR AT 2.50 PER 12OZ THE DENNY"S THAT IS IN THEIR HOTEL IS VERY EXPENSIVE. I WOULD RATE THIS HOTEL A 2 STAR. THE HOTEL IS ON THE OTHER SIDE OF ALL THE SITES TO SEE. SO TRAVELING FEES CAN RUN 150.00 A DAY. OR YOU CAN JUST STAY IN AND SLEEP.


0 of 1 found this helpful
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Overall Rating: 1
Value
 
2.0
Service
 
1.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
2.0
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From: HUDSON ,FL.
Age: 45-54

Room Information

Condado Plaza Hilton features 570 oversized, beautifully decorated rooms equipped with high-speed Internet access, cable TV, ceiling fan, coffee maker, and hair dryer. Bright and colorful, most of the rooms at the Condado Plaza offer stunning ocean or lagoon views and private balconies.

Room Details

Guestroom
Hotel/Studio Unit Details

Deluxe Guestroom
Hotel/Studio Unit Details

Ocean View Guestroom
Hotel/Studio Unit Details

What's to Love

Condado Plaza Hilton presents the perfect beachfront paradise that feels secluded, yet offers easy access to the enchantment of Old San Juan.

 

What We'd Change

The beach is small, but the jewel-like setting between the lagoon and the Atlantic more than makes up for the size of the beach.

 

Why You Should Go

The resort is close to everything! The Bacardi rum factory, the rainforest and historic San Juan are just minutes away. Even the airport is just a short drive from the hotel.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Volleyball
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Cribs Available on Request
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Laundry Services ($)
  • Nightly Entertainment
  • Swim-Up Bar(s)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Whirlpool/Hot Tub
  • Sauna
  • Poolside Bar
  • Dry Cleaning Services
  • Parking
  • Safe Deposit Box
  • Basketball
  • Game Room
  • 7 Restaurants
  • Porter/Bellhop
  • Shopping
  • Multilingual Staff
  • Catering
  • ATM/Banking
  • Elevators
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Photocopy Machine ($)
  • Express Check-Out
  • Conference Facilities ($)
  • Laundry Facilities
  • Secretarial Services
  • Handicap Room Available
  • Wedding Services ($)
  • Hammocks
  • Honeymoon Packages ($)
  • Wireless Internet Access ($)


Nearby Excursions & Attractions

  • Beach
  • Golf Course(s)
  • Hiking/Biking Trails
  • Historical Site(s)
  • Nightlife
  • Shopping
  • Windsurfing

Map of Local Area

An island with endless amounts of activities, Puerto Rico is as diverse as any island in the Caribbean. From exciting, bustling urban areas to more rural, quiet seaside towns, this island has it all.

Condado Plaza Hilton

999 Ashford Ave, PO Box 1270

787-721-1000

Hotel Description

Condado Plaza Hilton: Luxury as Modern as You

The intoxicating mystique of Puerto Rico is just one reason to choose Condado Plaza Hilton hotel in San Juan. Straddling the Condado Peninsula, it's the only luxury hotel facing both the Atlantic and Condado Lagoon. From this prized setting, the hotel offers stunning waterfront and historic San Juan views.

Water is at the heart of Condado Plaza Hilton, and if open water is the ticket for you, the steel-blue waves of the Atlantic or the inviting waters of the lagoon beckon. If sand and surf aren't your thing, don't worry. The resort boasts three pools, including a saltwater pool, a freshwater pool and a lap pool, as well as two spa Jacuzzis. When the rays of the sun give you a hankering for something refreshing, paddle over to the swim-up bar and order a local beer. For younger enthusiasts, a wading pool and a playground are available. Watch as the waterslide elicits giggles, smiles and squeals of delight from kids. And if you're really brave, take the plunge yourself!

Exploring San Juan or other parts of Puerto Rico is easy from Condado Plaza Hilton. Just minutes away, you'll discover the romance of Old San Juan along cobblestone streets, or do a little time traveling with a visit to the ruins of Morro Fortress. A slightly longer trip of about 45 minutes takes you to the natural wonders of Yunque Rain Forest.

When the sun dips below the horizon, trade swim togs for something more elegant, then head for a superb meal at Pikayo, a renowned restaurant reviewed by Conde Nast Traveler. The cuisine is "a fusion of exotic ingredients" from Puerto Rico, Africa and East Europe. Even those with the most sophisticated of palettes will have trouble resisting Condado Plaza Hilton's eclectic mix of flavors!

As you're winding down, stop by the in-house Starbucks to sip a cappuccino while telling Facebook friends about your amazing day. Then head up to your Ocean Vista Room to watch the moonlight on the water before turning in for the night.

A resort fee (included in the listed price) guarantees you access to the following services and amenities:

  • Wi-Fi
  • Local and toll-free phone calls
  • Tennis court
  • Pool concierge
  • ScoutAbout Program

This hotel is NOT all-inclusive. Food and drink must be purchased separately.
Unless otherwise specified, all services are available for an additional charge.



DINING

Pikayo
Type:
Fine dining
Hours: Daily 6pm-11pm
Description: Featuring International cuisine. Elegant dress. Reservations are required.

Dennys
Type: American
Hours: Open 24-hours
Description: Serving classic American food for breakfast, lunch and dinner. Full bar is available from 11am-1am.

Aqua Bar & Grill
Type: Bistro
Hours: Fri-Sat 10am-7pm; Sun-Thu 10:30am-6pm
Description: Serving snacks, light lunches and smoothies.

Cafe Caribe
Type: Casual
Hours: Daily 6am-11pm
Description: Casual family-style restaurant for every meal.

Eight Noodle Bar
Type:
Asian
Hours: Daily 4pm-4am
Description: Contemporary Asian Cuisine.

Starbucks
Type: Cafe
Hours: Daily 6am-10pm
Description: International cafe, serving coffee and related items. Free Wi-Fi available for all patrons.

All hours are subject to change.



BARS/NIGHTLIFE

Moon Bar
The newest bar in the modern lobby. Opens at 3pm daily.

Eternal Bar
Open daily.

Night Life With six restaurants, three lobby bars and a cafe, the Condado Plaza Hilton keeps you entertained day and night.
Located nearby:

  • Luis A. Ferre Performing Arts Center
  • Club Lazer
  • Maria's
  • Rumba



BEACH

As the only luxury property overlooking both the Atlantic Ocean and Condado Lagoon, our exclusive San Juan hotel provides an enchanting setting. Our unique location boasts cool ocean breezes, breathtaking sunsets and a shimmering beach.
  • Complimentary plush beach chairs and umbrellas
  • Double-size swinging hammocks along the beach
  • Wireless Internet access at pool and beach areas
  • Massage area set atop the Oceanside cliff


POOLS

The resort offers two freshwater and one saltwater pool, including a lap/lounge (swim-up bar) pool. For the kids, there's a children's poolside play area, as well as a water slide and toddlers' pool. Enjoy complimentary plush beach chairs and umbrellas and jacuzzis at both pools.

SPORTS/ACTIVITIES

Water

  • Kayaking
  • Snorkeling
  • Standup paddle boards
  • Pedal boats
  • Windsurfing

Land

  • Fitness center
  • Tennis

Golf
Both the Berwind Country Club and Bahia Golf Clubs are a 30-minute drive from the resort.



INTERNET

High speed internet access is available in the business center, which features both PC and Mac computers. Wireless Internet access is also available at pool and beach areas.


SPA SERVICES

Condado Plaza Hilton does not offer a spa service.

WEDDING/HONEYMOON

The resort offers a wedding package that includes 2 hours of hors d'ouvres, sangria cocktails and digital photography, as well as a 2-tier wedding cake.

CHILD CARE

The resort does not offer a child care program.

ADDITIONAL INFORMATION

Location
Luis Munoz International Airport is just 10 minutes and 6 mi away.

Check In/Check Out
Check-in: 4pm. Check-out: 11am
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 2-night minimum stay is required for travel Dec 22, 2016 - Aug 19, 2017.

Smoking Policy
Puerto Rico is generally a non-smoking jurisdiction, and many hotels impose strict controls on smoking in guest rooms, public areas, restaurants and by the pools. If you're a smoker, you should contact the hotel directly to obtain individual policies.

Resort Fee
An 9% daily resort fee is factored into the rates which includes use of the 24-hour fitness center, use of the business center (additional fees apply for some services), pool concierge, beach access, including chaise lounges and towels, use of tennis court, wireless Internet access and free local and 800 calls.



All hours, fees, amenities, information and services are subject to change without notice.
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$250 Air Credit More
5 days, 4 nights
Travel Dates 5/1 - 5/31
Starting at $499 was $1279
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
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Travel Dates 12/23 - 12/31
Starting at $979 was $1559
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Starting at $699 was $1479
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Starting at $609 was $1319
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