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Secrets Playa Mujeres Golf & Spa Resort

Mexico - Cancun

Our Rating
3 Nights with Air from $789 All-Inclusive
Info Customer Reviews Questions & Answers

Imagine this: you've fallen asleep under a palapa on a private beach with the song of the sea caressing your soul. You s ... More

Yes, this Eden-by-the-Sea can absolutely be yours.

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Customer Rating 197 Reviews
Value
 
4.2
Service
 
4.4
Beaches & Pools
 
4.5
Dining Options
 
4.1
Room Comfort
 
4.4
4.3 out of 5
"This resorts was just what we were looking for. Accommodations were very nice. Nice sitting area in the room, whirlpool tub on the balcony, Beds were very comfortable. Service was outstanding. All were..." – Buffalo754
182 out of 221 (82%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.4
Beaches & Pools
 
4.5
Dining Options
 
4.1
Room Comfort
 
4.4
4.3 out of 5
"This resorts was just what we were looking for. Accommodations were very nice. Nice sitting area in the room, whirlpool tub on the balcony, Beds were very comfortable. Service was outstanding. All were..." – Buffalo754
182 out of 221 (82%) customers would recommend this product to a friend.
Secrets playa mujeres On walkway to the beach Scammer Alert Secrets Playa Mujeres at night Pool Good friends Extremely Blessed! The beach Night view of courtyard Genius!!!!! Priceless experience View from our balcony On the beach Resort from room balcony View from my room
All Customer Reviews
1-4 of 197 reviews. Sort by
July 23, 2017
Must read

My husband & I had not taken a trip along in over 28 years so decided to go all adult resort 5 star really do it right but.... this was not a 5 star resort the room was great but the beach area was beautiful but the umbrellas were broken & they didn't have enough that's a real problem for me. Brand beer was a nice feature but nothing cold. No music, kinda quiet which was ok. Oceana was the best food, el patio couldn't eat so bad. Air conditioner in room was reported but never fixed. Golf carts drove u everywhere which was ok. Right next door was dreams resort family seemed to flow over into adult only resort. Wished I had known these things would have chosen another resort. Short stay so Ok also had entertainment at 8:30 that lasted an hr so if u were at dinner missed it. Also couldn't make dinner appt on 1st day had to do it on the day u wanted to eat at that place & hAd to take whatever times were available not good. Resort coupons were a joke sorry secrets expected better


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Overall Rating: 3
Value
 
4.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
3.0
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From: Culpeper, va
Age: 45-54
Travel: 1-2 trips/year

July 23, 2017
Definitely a decent vacation

This trip was for my birthday and can't complain too much. My only major qualm about the resort is that it does not have a place for "to-go" dining where you can take it and eat by the pool. I have stayed in other Secrets locations that have the option and it's much more convenient. Also, if you plan on doing excursions, note that this resort is about 35 minutes from the "hotel strip" and generally causes at least an extra hour to pick up guests from other hotels and resorts and significantly extends the travel time...oftentimes to all day outings even though you only spend 3-4 hours at the actual excursion site. I would recommend this place to a friend because the staff was generally friendly and helpful when needed.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Atlanta, GA
Age: 19-24
Travel: 1-2 trips/year

July 23, 2017
Great trip, not enough time

I'm going to start off by saying that cheapcarribeans laid out all the important details I needed to know in the email. The airport was overwhelming with all the different travel agencies and cheapcarribean told me who to look for and where they would be. Neither my partner nor myself have ever been to an all inclusive resort and let me tell you, a lot of people warned me that because of this the food would not be great but I will get to that. Upon arrival we were greeted with champagne, cookies and a COLD towel. They checked us in swimmingly and there is a cart that drives you through the resort and DREAMS as well. We were upgraded to an Oceanside view because it was our anniversary and their costumer service was the best service I have ever received EVEN FROM 5 star restaurants. We had our room door with a banner that said happy anniversary, with a bottle of champagne and fruit waiting for us inside. In addition, they even allowed us to have a romantic breakfast in bed where we could choose from the breakfast items with sparkling wine! The food was amazing, the restaurants all had a little something for everyone. Everything in total was amazing, the people that work at this resort are wonderful, attentive and timely. This is very important to me. My partner and I tipped on everything. I want to stress this because a lot of people we witnessed did not tip. While they may not be expecting a tip, they are providing a service and doing it better than I have been served in most restaurants. We were extremely disappointed to see that being that we were younger than most guests. Another thing I will note is that this resort runs on the warmer side, if you think you'll get back to your room and relieve yourself from the heat you'd be wrong. No matter how low we turned the air, it would not go below 73 degrees. The shower wasn't very cold either. That is the only negative thing I have to say about the actual resort but that was not enough to not give this resort 5 stars. In addition, even if you don't want them to service your room, they will anyways and there's an additional turn down service at night as well. I have NEVER in all my life have seen people work so hard with a smile on their faces. If you ever find yourself staying at this resort, please show your gratitude and appreciation and tip them. We only stayed for 5 days and 4 nights and it just wasn't enough for us.

Pool The beach
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Arlington, VA
Age: 25-34
Travel: 3-6 trips/year

July 23, 2017
Decent stay

Saved several hundred $ with the "Deal of Fortune" option although we were given run of the house (ROH) room which ended up being 1st floor (beneath ground level) garden view with a porch & swim out mini-pool that we couldn't use due to the vicious mosquitoes. Room also a bit musty as most 1st floor rooms in high humidity resorts tend to be. Great friendly service around pool, beach and resort (except Portifino- see below), can't overemphasis how amazing everyone was. This is an important part of our stays like this. Tipping $1-$2 went a long way towards even better service. Room service was good although several times food showed up cold as ice. This happened on our anniversary breakfast-in-bed special and even though we sent it back for a hot replacement the 2nd breakfast also showed up too cold to enjoy. The room service steak was excellent as was the few fish dinners. The Amstar ground transportation to resort and back to airport paid for at booking was excellent and saved huge time and hassle, well worth the cost! Resort was clean and well kept up. Our electronic room access device failed one morning and wouldn't let us in. Took several conversations with staff to finally get them to fix and an hour later we were finally in our room.Not impressed with Italian Portifino restaurant t all. Showed up 30 min prior to closing and got song & dance about no pasta or veal left. Obviously they were in process of shutting down for night and just didn't want to make any for us- disappointing. We had to ask for bread and desert and each time he acted like it was out of his way. No butter either, had to "go to french restaurant next door" to get some- really?? This is a higher end resort so we expected more.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Omaha, NE
Age: 55-64
Travel: 1-2 trips/year

Room Information

Secrets Playa Mujeres Golf & Spa Resort features 424 luxurious suites with some offering spectacular views of the Caribbean Sea. Each suite comes equipped with private balconies or terraces and are decorated with local wood elements. Other amenities include air conditioning, satellite TV, direct-dial telephones and much more.

Room Details

Junior Suite Garden View
Hotel/Studio Unit Details

Junior Suite Swim Out
Hotel/Studio Unit Details

Junior Suite Partial Ocean View
Hotel/Studio Unit Details

Junior Suite Ocean View
Hotel/Studio Unit Details

Premium Junior Suite Ocean View
Hotel/Studio Unit Details

Preferred Club Junior Suite Ocean View
Hotel/Studio Unit Details

Preferred Club Junior Suite Swim Out Ocean View
Hotel/Studio Unit Details

Junior Suite - Run of the House
Hotel/Studio Unit Details

ROH Christmas in July Sale (Non-Refundable)
Hotel/Studio Unit Details

What's to Love

The welcome cocktail & cool towel after the cramped-with-strangers Germ Fest - your plane ride.

The gorgeous, sugar-sand beach is 100 yards from the pool. (It'll send you over the edge - in the good way).

Expansive suites with ocean views that are so breathtaking you almost stop breathing. (Luckily, there are medical facilities near).

Room interiors are warm, earthy tones with contrasting cream fabrics accented with wooden lattice work, crafted locally.

Room Bonus: the Nespresso coffee machines, the baths with hydro tubs and rain showers.

The kick-A spa where you can shake off the stress with the Aromatherapy Salt Glow and a Hot Stone Massage.

"Secrets Box" - stealth access for private room service when you don't want to be disturbed.

Cool stuff to do inside: yoga, cooking & cocktail classes, and darts - so Old School Kewl.

 

What We'd Change

Secrets Playa Mujeres Golf & Spa Resort is located in one of the best locations outside of Cancun. While you aren't located directly in the Hotel Zone, you'll be right in the center of one of the most exclusive areas around.

 

Why You Should Go

It's a quick 35 minutes from the airport - just enough time to work up a thirst for that welcome cocktail.

It's not directly in the Hotel Zone, but close enough, should you get a hankering to get your party on.

You'll get complimentary green fees at an 18-hole signature Greg Norman golf course. Sweet.

Speaking of golf, you can rent a cart to tour the island.

Upgrade to the Preferred Club, get better rooms, afternoon hot and cold hors d'oeuvres and more.

Cancun's famous scene (beachfront restaurants, shopping, etc.) is just 10 minutes away.

Mayan ruins are a heartbeat away. Bring your sturdy, grippy shoes for walking & climbing.

The day trip to Isla Mujeres is aahh-some, but bring your sunscreen - that boat gets hot.

You can exchange your currency at the resort. Bueno!

You can run yourself ragged with tennis, blue water snorkeling, water volleyball, and Hobie cats.

Available Amenities

  • Bar/Lounge
  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Currency Exchange
  • Daily Maid Service
  • Kayaks
  • Roll-Away Bed (on request)
  • Scuba Certification ($)
  • Snorkeling
  • Pool Bar
  • Aerobics
  • 24 Hour All-Inclusive
  • Wedding Services
  • Safe Deposit Box
  • Spanish Lessons
  • Medical Services ($)
  • Jet Skis ($)
  • Water Skiing ($)
  • Nightclub/Disco
  • Billiards
  • 6 Bars/Lounges
  • Darts
  • 8 Restaurants
  • Spa Services ($)
  • Audio-Visual Equipment ($)
  • Conference Facilities ($)
  • Yoga
  • Massage/Spa Treatments ($)
  • Golf (included)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Wireless Internet
  • Flat Screen Television
  • Outdoor Pool
  • Tennis Courts
  • Fitness Center
  • Beach Towels
  • Beauty Salon ($)
  • Evening Entertainment
  • Swim-Up Bar
  • Fishing ($)
  • Internet Access
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • ATV Rides
  • Chichen Itza and Coba Ruins
  • Cinema(s)
  • Deep-Sea Fishing
  • Dive Shop(s)
  • Golf Course(s)
  • Historical Site(s)
  • Mayan Ruins
  • Museum(s)
  • Nature Park(s)
  • Theme Park

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Secrets Playa Mujeres Golf & Spa Resort

Lote RTH-7-PM-II Lte 1 Mz 1 Smz 3

52-998-283-3600

Hotel Description

Secrets Playa Mujeres Golf & Spa Resort: Live La Vida Loca (or Calma) in Eden

Imagine this: you've fallen asleep under a palapa on a private beach with the song of the sea caressing your soul. You suddenly wake, look around, and see that your immediate area is so uninhabited that you wonder if the rapture hasn't come. Then you see a beach waiter headed your way with your margarita on his tray and think: "Ah, a sign of intelligent life. I can get back to the task of doing nothing."

Yes, this Eden-by-the-Sea can absolutely be yours.

Secrets Playa Mujeres Golf & Spa Resort has everything you have ever wanted in an all-inclusive getaway, and so very much more - the natural beauty of the area is intoxicating. There's a name for all this awesome -Unlimited-Luxury®. Here's a snapshot of what you get:

  • Unlimited gourmet a la carte dining - eight gourmet restaurants (no reservations needed), plus a coffee bar for your requisite caffeine rush.
  • 24-hour room service - if you wake at 4:13 am and want something, you can get it.
  • Limitless international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too. All you can drink).
  • Daily refreshed, complimentary mini-bar. You'll never be parched.
  • Nightly entertainment - weekly theme parties by the pool. Get ready!
  • Pool and beach wait service. (Chilled beverages at your beck and call).
  • No wristbands. (You're not at sleepaway camp).
  • No gratuities, unless you are so moved.
  • The Sip, Savor & See program lets you to wine/dine at sister properties including Dreams and Now.
  • Free WiFi and Free International Calling with Unlimited Connectivity - mobile app that lets you stay connected, that is, if you want to.


DINING

Get your Grub Crawl on with a variety of delish dining spots that include seafood, Italian, Mexican, an international buffet and a rockin' cafe for that eye-opening Joe. And no worries for those with special diet needs - gluten-free, veggie, sugar-free, organic. They've got you covered. At one stellar restaurant, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night.

Market Cafe
Type: International
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 6:30pm-10pm
Description: A buffet specializing in international cuisine, show cooking experience with theme stations.
Dress code:
Breakfast and Lunch - Casual; Dinner - Casual Elegance.

Oceana
Type: Seafood
Hours: Daily, 6pm-11pm
Description: Fresh fish and seafood prepared in a quiet and romantic seaside setting each day.
Dress code: Lunch - Casual; Dinner - Casual Elegance

Seaside Grill
Type: Grill
Hours: Lunch - daily, 11am-5pm; Dinner - daily, 6pm-11pm
Description: Located pool-side serving a la carte grilled specialties
Dress code: Lunch - Casual; Dinner - Casual Elegance

Portofino
Type: Italian
Hours: Daily, 6pm-11pm
Description: Serving delectable Italian a la carte cuisine
Dress code: Formal

Bordeaux
Type:
French
Hours: Daily, 6pm-11pm
Description: Serving fine French cuisine a la carte.
Dress code: Formal

El Patio
Type: Mexican
Hours: 6pm-11pm
Description: Savor Mexican a la carte cuisine in a traditional and authentic Mexican ambiance
Dress code: Formal

Barefoot Grill
Type: Grill
Hours: Daily, 12:30pm-4pm
Description: Located pool side with stunning ocean views serving a la carte grilled specialties
Dress code: Casual

Himitsu
Type: Grill
Hours: Daily, 6pm-11pm
Description: Specializing in a fusion of Pan-Asian a la carte specialties
Dress code: Casual

Coco Cafe
Type:
Cafe
Hours: 7am-10pm
Description: Enjoy premium coffee and snacks in a casual and relaxed atmosphere at the Coco Cafe.
Dress code: Casual

All hours are subject to change.



BARS/NIGHTLIFE

Talk about a Party Buffet - you've got six epic bars/lounges to choose from: lobby, swim-up bar, music lounge, pool, beachside, theater bar and piano bar. So fluff 'n buff and get on out there.

Rendezvous
Lobby bar. Daily, 10am-1am.

Showtime Bar
Serving cocktails while you enjoy nighttime entertainment. Daily, 10pm-1am.

Manatees Bar
Swim-up bar serving tropical drinks. Daily, 10am-5pm.

Desires Music Lounge
Contemporary music lounge. Daily, 10pm-1am.

Barracuda Lounge
Enjoy tropical cocktails while gazing at the clear-blue Caribbean. Daily, 10am-6pm.

Sugar Reef
Enjoy elegant cocktails and brand beers in the pool area. Daily, 10am-5pm.



BEACHES AND POOLS

Expansive. Famous. Sugar-white sand. These are the words used to describe the beach in this gated community wonderland in a beautiful private area of Playa Mujeres. There are two sparkling pool - a relaxing free-form pool and an ocean-front infinity pool. Travelers report they were never left with an empty drink.

SPORTS/ACTIVITIES

Water

  • Aqua-aerobics
  • Water volleyball
  • Hobie cats
  • Kayaking
  • Non-motorized water sports
  • Snorkeling

Available for an additional charge:

  • Scuba diving
  • Blue Water Snorkeling
  • Jet Skiis
  • Wave Runners

Land

  • Fitness center
  • Beach volleyball
  • Yoga
  • Biking
  • Tennis

Golf
Guests of Secrets Playa Mujeres Golf & Spa Resort can take advantage of complimentary greens fees at Playa Mujeres Golf Course. Please see additional information for more details.



INTERNET

Complimentary Wi-Fi access is available throughout the resort. Guests can also stay in touch with friends and family back home with the interactive Secrets Spa & Resorts mobile app.

SPA SERVICES

The 15,000 sq. ft. Secrets Spa by Pevonia is the perfect place to relax and indulge in a variety of spa treatments for an additional charge. Daily, 9am-8pm. Features include:
  • Massages
  • Hydrotherapy
  • Indigenous treatments
  • Manicures and pedicures
  • Beauty salon


WEDDING/HONEYMOON

Secrets Playa Mujeres Golf & Spa Resort offers a variety of wedding and honeymoon packages and services. Please contact the resort directly for more information.

CHILD CARE

This is an adult-only resort. Therefore, no child care services are available.

ADDITIONAL INFORMATION

Location
Secrets Playa Mujeres Golf & Spa Resort is located 10 minutes north of Cancun and 35 minutes away from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: 12pm.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 4-night minimum stay is required every year for all arrivals Dec 26-31.

Dining Program
The Sip, Savor & See package offers guests of Secrets Playa Mujeres Golf & Spa Resort the chance to Sip, Savor & See all AMResorts properties in the region. Enjoy dinner and live entertainment at neighboring resorts including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening's entertainment. Guests must arrange the evening in advance with the resort concierge, including arrival and return times and restaurant selection. Offer includes dinner and entertainment and guests can use facilities of the resort they are visiting from 6pm-1am. Special restrictions may apply for Christmas and New Year's Eve dinners and special events. Round-trip taxi fare and gratuities not included.

Complimentary Green Fees Policy
From now until April 30, 2015, guests are able to enjoy one complimentary green fee per person, per day, at the Playa Mujeres Golf Club. The use of a golf cart is mandatory and there will be a charge per person in a shared cart. Guests choosing to play during premium tee times will also incur an additional fee. Tee times are subject to availability and additional restrictions apply. This offer is not valid when booking in any Deal of the Day, Super Saver, ROH or other promotional room category.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.



Awards
Four Diamond Rating by AAA.

Resort Update
Cheap Caribbean has been advised that there is ongoing construction at the site next to Secrets Playa Mujeres Golf & Spa Resort. There will at times be some noise, and guests may see some construction activity.



All hours, fees, amenities, information and services are subject to change without notice.
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