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Riu Caribe

Mexico - Cancun

Our Rating
4 Nights with Air from $879 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
4.2
Service
 
4.4
Beaches & Pools
 
4.4
Dining Options
 
3.5
Room Comfort
 
3.8
4.1 out of 5
"Best vacation we've ever had. I heard of cheapcaribbean through a web search and saw the big O endorsement, but didn't let that sway me! Was booking fairly last minute, and they made everything so easy..." – NJPhreak
206 out of 244 (84%) customers would recommend this product to a friend.
looking down the beach Cancun's Beach my new background picture Beach view at Chichen Itza.....( fun but u cant run up the stairs so i was mad) Our first morning in Cancun View from the balcony of my room First room we checked in to. Relaxing Pool party Mega volleyball! The view from our room! beach day Steak restaurant view from our room view from my room...its beautiful Pool area Evening View Cooler holding the ginebra View from our room View from our room Beach and pool view Mini Bar Room Enjoying the view from our room! Beach view Black mold ceiling Cool drinks! view from room
All Customer Reviews
1-4 of 203 reviews. Sort by
May 21, 2017
It was ok for our first time

The flights, ground transportation, and customer service during our trip were very good. The scenery and views around the resort are awesome. The pools are nice and the resort personnel are very friendly and helpful. The drinks are plentiful and are not watered down. We were pleased with the drink service and the bartenders. This trip would have been super except for the food at the resort and the lack of air conditioning in many of the common areas of the hotel. There is a good variety of food options, but most of them were not good. Most of the food we ate was either average or not edible. The lobby area, the corridors, and some of the dining areas are not air conditioned, which made for some very humid conditions. I understand not having air conditioning in the open air dining area near the pool, but it can be uncomfortable in areas where you are fully dressed and spending time watching shows, visiting with friends, etc. Even some areas that were air conditioned were pretty warm. The hotel is okay, but there was often a mildew smell in our room. The sheets and towels often had a soured smell. There were areas that could use repair. Overall this trip was good. We were pleased with many aspects, so this experience will not deter us from coming back. Our biggest problem was with the food. That is why whenever we visit again, we will not stay at this resort.


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Overall Rating: 3
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
1.0
Room Comfort
 
3.0
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From: Texas
Age: 45-54
Travel: 1-2 trips/year

May 4, 2017
Riu caribe

This Riu resort was not up to par with other Riu resorts I've stayed in I liked the open air industrial look of the lobby and outdoor spaces Wait staff and cleaning staff were amazing Didn't like not having a coffee machine in my room Getting wifi was ridiculous The food was awful which surprised me as other Riu resorts have really good food The spa was a waste of money as the massage wasn't good and the staff were super unfriendly The beach was beautiful -best aspect of this resort

Riu caribe
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Overall Rating: 3
Value
 
3.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
1.0
Room Comfort
 
3.0
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From: Pennsylvania
Age: 55-64

May 2, 2017
I wanna go! I wanna go to Riu!

I Riu Caribe has been our families destination for the last 15 years! The staff has always been fantastic and the maid service is perfect! I would recommend this hotel to anyone who is looking to get away and have a relaxing vacation. It really is the BEST place on the planet!! Our family just loves it!! ❤️


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Sauk Rapids, MN
Age: 35-44
Travel: 1-2 trips/year

May 2, 2017
Riu Los Americanas

We were upgraded to the above hotel. Beautiful, clean, and fun!


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Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: CHIACGO
Age: 45-54
Travel: 3-6 trips/year

Room Information

Riu Caribe features 500 deluxe ocean view rooms and ocean front junior suites, all with balcony or terrace. Amenities include air-conditioning, minibars and liquor dispensers, satellite TV, in-room safes, and ceiling fans. Decor includes gray marble floors and bathrooms accented with charcoal marble.

Room Details

Deluxe Ocean View (DBMB)
Hotel/Studio Unit Details

Junior Suite Ocean View (SUMB)
Hotel/Studio Unit Details

What's to Love

No reservations needed at any of the restaurants.

The liquor dispensers in the rooms. The party starts and ends when you say it does.

The stress-chasing-away massages and facials at the spa. Prepare to melt.

You're near the sizzling nightlife of Cancun. Any time you want to amp it up, you can.

The city buses only costs $1. Yes, you read that right.

The heart-stopping view at night of the enchanting Nichupte Lagoon.

RiuLand, where your kids can be happily occupied for hours while you are busing chillaxin'.

 

What We'd Change

A la carte restaurants are on a first come, first serve basis, but when you plan early, you won't have to wait long.

 

Why You Should Go

The always fascinating Mayan ruins are near - Tulum or Chicen Itza.

If you want to surprise someone with a birthday cake, they'll be on it.

Don't miss a trip to Isla Mujeres - scuba there and visit the underwater art museum.

Also at Isla Mujeres, the Garrafon Nature Reserve has flora & fauna to fawn over.

Golfers, there are 18-hole golf courses that are near. Bring your A game.

You can snorkel at Nizuc water park and swim with coral, sharks and rays. Dive in.

There are oceans of water sports - catamarans, windsurfing, water skiing and more.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Business Center ($)
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Cribs Available on Request
  • Daily Maid Service
  • Fitness/Exercise Room
  • Jacuzzi
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Roll-Away Bed (on request)
  • Swim-Up Bar(s)
  • Swimming Pool(s)
  • Windsurfing
  • Sailing
  • Aerobics
  • 24 Hour All-Inclusive
  • Safe Deposit Box
  • Medical Services ($)
  • Ping Pong
  • 5 Restaurants
  • 3 Bars/Lounges
  • Porter/Bellhop
  • Massage ($)
  • Elevators
  • Laundry Facilities
  • Beach Towels
  • Snorkeling ($)
  • Spa Services ($)
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Watersports Center ($)
  • Beauty Salon ($)
  • Handicap Facilities/Wheelchair Accessible
  • Internet Access


Nearby Excursions & Attractions

  • Beach
  • Casino(s)
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Museum(s)
  • Nightlife
  • Sailing
  • Scuba Diving
  • Water-Skiing
  • Windsurfing

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Riu Caribe

Blvd Kukulcan, Km 5.5, Lote 6-C, Zona Hotelera

+52 99 88 48 7850

Hotel Description

Riu Caribe Cancun: All-Inclusive Beach Eden in Mexico

In and around this striking, Mayan-esque pyramid surrounded by luscious palms is where you'll find a bevy of beach aahh-some: unlimited cocktails, food, sea creatures, a spa and water sports. But that's just the tip of the beachberg. Everything you could ever imagine is here, maybe even some things you never knew you liked. The memories you make here will resonate long after you've left this escape-haven.

It's Time to Get Your Riu On.



DINING

Influenced by Mesoamerican and European traditions, you'll want to prime your taste buds for this array of gourmet flavors that include Asian, a steakhouse, an international buffet (with a full American breakfast), pizza and Mexican, (of course). Here, you'll nosh on and on.

Albatros
Type: International
Hours: Breakfast - daily, 7am-10am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 6pm-10pm
Description: Full American breakfast buffet and on-the-spot cooking stations; pizzas, pasta, salads and assorted desserts for lunch. Dinner offers buffets and dishes prepared on the spot.

Maria Margarita
Type: Mexican
Hours: Daily, 6pm-10pm
Description: Mexican cuisine with a la carte, buffet starters and dessert.
Dress code: Casual elegance. Long pants for men.

Gaviotas
Type: Casual
Hours: Daily, 6pm-10pm
Description: A la carte dinners are served at this poolside restaurant.
Dress code: Casual elegance. Long pants for men.

Shangri La
Type: Asian
Hours: Daily, 6pm-10pm
Description: Buffet restaurant serving Asian cuisine.
Dress code: Casual elegance. Long pants for men.

Pizzeria
Type: Pizza
Hours: Daily, 10am-6pm
Description: Open-air spot above beach serving pizza and drinks.

All hours are subject to change.

BARS/NIGHTLIFE

Even though the crazy wild Cancun nightlife is near, here you can revel in some raucously good times. Plant yourself at the swim-up bar. Grab a game at the sports bar. Get gussied up and hit the nightclub. It's a Party Buffet, but it won't start without you.

Sports Bar
Serving snacks and drinks. Open 24 hours a day

Swim-up Bar
Daily, 10am-midnight.

Lobby Bar
Daily, 10am-midnight.

Night Life
Live music, shows and fantastic Riu evening programs. Don't miss the Pacha Nightclub.



BEACHES AND POOLS

Situated on the north side of Cancun Island, the resort is hugged by an epic 300-yard beach with turquoise water on one side and Nichupte Lagoon on the other. For more fun, there are three shimmering, freshwater pools, one that's a splash zone aka children's section. Soak it all in.

SPORTS/ACTIVITIES

Water

  • Dive lessons
  • Windsurfing
  • Catamaran
  • Kayaking
  • Body surfing
  • Snorkeling equipment

Land

  • Tennis
  • Fitness center
  • Table tennis
  • Beach volleyball
  • Aerobics
  • Airgun range

Golf
Guests receive 50% off of green fees at the 18-hole Mayan Palace Golf Riviera Maya golf course, located about an hour's drive from Riu Caribe. Guests also receive 25% off of green fees at the beautiful par 72, 18-hole course at the Hilton Cancun Golf Club, located about a 15-minute drive from Riu Caribe.



INTERNET

Guests can use Wi-Fi in the lobby area for 90 consecutive minutes, daily. Wi-Fi is available in guest rooms for an additional charge.

SPA SERVICES

Renova Spa, coupled with the relaxing setting of Cancun, provides the ideal retreat from your daily routine. The programs are designed to provide splendid comfort and rest through treatments, therapy and advanced body care. Renova Spa offers full salon services, massages, body treatments, and packages to renew the body and spirit.
The facilities provide the following services:
  • Steam
  • Sauna
  • Facials
  • Massages
  • Body treatments
  • Special treatments
  • Pedicure & manicure
  • Wedding packages


WEDDING/HONEYMOON

Riu Caribe offers wedding and honeymoon packages. Please contact the resort directly for more information.

CHILD CARE

  • Children's swimming pool
  • Children's playground
  • Daytime entertainment program for children ages 4-12
  • Baby sitters available (24 hour advanced notice required)


ADDITIONAL INFORMATION

Location
Riu Caribe is located 14.5 miles from Cancun International Airport (CUN), 3.7 miles from downtown Cancun and 2.5 miles from the Convention Center.

Check In/Check Out
Check-In: 3pm. Check-Out: 11am.

Minimum Stay
A 3-night minimum stay is required at this resort.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Spring Break Policy
At least one person 21 years old or older is required in every room at this property during March and April. The hotel may require guests to show proof of age and reserves the right to refuse admission to anyone. In-room parties, unruly behavior and spring break groups are not allowed at any Riu resort. Guests can and will be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff.

Smoke-free Policy
Under Mexican legislation smoking is not permitted in the public areas of the hotel except in specifically designated areas.

Currency Policy
Please note that as of June 1, 2011, Riu Resorts in Mexico no longer accept or exchange U.S. Dollars at the front desk. ATM's are available in the lobby of each resort for withdrawals in Mexican currency.



All hours, fees, amenities, information and services are subject to change without notice.
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Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST