Search
Deals
Cruises
Support
Account

Grand Oasis Cancun

Mexico - Cancun

Our Rating
4 Nights with Air from $789 All-Inclusive
Info Customer Reviews Questions & Answers

This rockin' resort is epic fun.Here, you'll get a big heaping helping of the cultural aspect of Mexico. For instance, y ... More

Customer Rating 1,027 Reviews
Value
 
3.5
Service
 
3.1
Beaches & Pools
 
4.1
Dining Options
 
3.1
Room Comfort
 
3.0
3.3 out of 5
"I must admit I was very hesitant to stay at the Grand Oasis after reading some of the poor reviews but this place was great. The grounds, the rooms, the service, the beach, the entertainment, and the f..." – YogaLover
620 out of 1,141 (54%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.5
Service
 
3.1
Beaches & Pools
 
4.1
Dining Options
 
3.1
Room Comfort
 
3.0
3.3 out of 5
"I must admit I was very hesitant to stay at the Grand Oasis after reading some of the poor reviews but this place was great. The grounds, the rooms, the service, the beach, the entertainment, and the f..." – YogaLover
620 out of 1,141 (54%) customers would recommend this product to a friend.
View from our room in Building 3 View from room aaahhh This is in our closet! Cockroaches, nasty Balcony view Hours Careyes Resturant, rsvp and formal dress required Grand oasis!! The view beach Pool View Map View from room View from inside the resort leak at sliding door from the rain the swim-up bar is just around the corner pool and beach area Deadbolt lock Water leaking from ceiling The room Construction outside room Careye's was excellent Red Circus View from our room View from the Coco Bar View from Playa I Oasis Beach part of the hotel They view from our room was breath taking My view from my room Pool to ourselves! Beach Sunrise on our last day. Room View Of Resort the view from our room- AMAZING only people at the Pyramid could use this bed bad drain, tub would fill while showering and smell like sewage 4th floor of pyramid great view Our view from the hotel. Wet floor from air conditioner leaking Mexican food Our friend that we made at the pool. We saw him everyday by the pool. :) Grand oasis hotel 1431 Morning view from our balcony Our last day Cockroach before they got bigger and multiplied Our gorgeous view from our room Beautiful Recessed Lighting in Room leaked constantly during all rainy days - water running from lighting (electrical hazard!?) to the marble floor (slippery) - put towels down, put trash can in room to catch water, etc. - unreal for a yick! the building i stayed in Pool View from our room in Building 3 View from 1330 - Playa 1 Dinner show the view from my room at the Pyramid Beautiful peacocks on resort The Oasis Beach Club cant beat the views! Ceiling cracking View from my room Did you order the squirts? Worst place String in my eggs, watch out The pool Ocean View Outside area Broken Shower (over 24 Hrs later to fix - 5 phone calls to front desk and then walked over (different building) to finally get it fixed! Ridiculous!!! No working shower?? overview of the pool area peacock in paridise The beach Disgusting PERFECT Disgusting
All Customer Reviews
1-4 of 1,027 reviews. Sort by
June 20, 2017
Beautiful beach and excellent restaurants with VIP

We were looking forward to coming as we had stayed at the Grand Oasis four years ago with our teenage children. Many of the features of the hotel have been updated which was a pleasant surprise. One issue that we had it was the air conditioner was not working in our room. This also happened to one of our rooms four years ago and was quickly fixed; however, with this trip after over 24 hours the air-conditioner has not been fixed and our room had not serviced. We had called multiple times and spoke with a variety of different people and it was still not resolved. At 11 o'clock at night we need to move rooms to the other side of the resort. We are grateful for a new room as the AC was working. Our first room was on the beach party side which was a very loud, that's to be expected. However my husband and I are a little older and we did not know this when making reservations. Our second room was a lot quieter. If you are younger I would suggest staying on the beach party side if you are older he may want to request to be away from that side of the resort. The Oasis has a lot of restaurants to choose from especially if you get the VIP upgrade. Every meal was wonderful and the service was excellent. Just as an FYI if it's raining while you're staying at the resort many areas leak. This made gym unable unusable. Overall it was a great vacation!


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 3
Value
 
4.0
Service
 
3.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
3.0
User Image

From: Austin, TX
Age: 35-44
Travel: 3-6 trips/year

June 19, 2017
Great vacation

The resort is very large with many options. If returning to this resort I would stay at the Grand Pyramid rather than the Grand Oasis since there are more dining & bar options for more luxury. My only complaint is the maid service does not get in any hurry to get the rooms cleaned. Typically they came in to clean our room between 5:00 & 6:00pm when we were in the room trying to get ready for the evening.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 4
Value
 
4.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
3.0
User Image

From: Dallas, TX
Age: 35-44
Travel: 1-2 trips/year

June 19, 2017

My experience with Grand Oasis Hotel was terrible. Please assist me. I purchased the Grand Plus package,which included expedited (VIP) check in, late check out, and access to additional bars and restaurants. Upon checking in, I was routed by hotel representatives to the wrong check in counter on the other side of the building, which I realized after waiting in line for 30 minutes. I was then told that I needed to go to the other end of the hotel to check into the VIP counter. Upon this process, I was receiving service, and was then told to get up and wait in a corner because their systems were down and the person to the right of me had priority. After waiting another 25 minutes, they were able to help me again, only to inform me that I needed to go back to the area I just came from because I was at the wrong check in area. Once I was finally able to check in, they gave a room that wouldn't be ready until 3:30, even though the standard check in time is 3, and they told me that I had to completely check out 12:00, when I purchased the package that gives me late check out. Additionally, I was ensured that I would receive access to additional bars and restaurants, but I received the minimum of a standard booking. I asked to speak with a supervisor, and they informed me that I needed to contact the third party I booked with. I reached out to your customer service via messenger, and I received no response. This is unacceptable. I am a loyal customer and I would like to be compensated for the service I paid for, which was never received. Whether this is a cash refund, hotel dollars, or hotel nights. I am very unhappy with this process and I do not see a business case to continue loyalty with you after the service I received from the hotel and from your customer service.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
1.0
User Image

From: Atlanta
Age: 25-34
Travel: 7+ trips/year

June 19, 2017
Grand oasis cancun

Everythinf was great food drinks pool beach everything only that was bad were the room my ac didnt work ghe room had moles nothing was being done they didnt change me to another room but other den that everyone was friendly front desk are super slow they really aint care about the room


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 4
Value
 
5.0
Service
 
2.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
1.0
User Image

From: Connecticut
Age: 25-34
Travel: 1-2 trips/year

Room Information

All rooms have gorgeous views and all the amenities you'll need for a chillaxin' good time. Bath amenities, beach towels, telephone ($), hair dryer, iron/ironing board, housekeeping, coffee maker, stocked mini-bar, VIP check-in, private lounge area, room service ($), free bottle of wine in room upon arrival, U.S. newspaper, and Oasis Plus Concierge service.

Room Details

Grand
Hotel/Studio Unit Details

Grand Ocean View (available beginning 12/22/17)
Hotel/Studio Unit Details

Grand Plus Ocean View (available until 12/21/17)
Hotel/Studio Unit Details

What's to Love

The resort sits on an almost half-mile of snow-white, soft, sandy beach. Get those toes ready.

Stress-busting, poolside massages overlooking the turquoise Caribbean. Melt.

It has the longest pool in Cancun - it's a quarter-mile long. (You can find your own Private Idaho in it.)

The non-stop crazy fun: themed parties, dancing, shows & more.

Rooms include VIP check-in, stocked mini-bar, private lounge area, Oasis Plus Concierge and more.

 

What We'd Change

Grand Oasis Cancun is a little far from Cancun's nightlife. If you're heading out to experience a lively evening, catch a cab and party the night away.

 

Why You Should Go

It's 25 short minutes away from the airport. Your first frosty vacay cocktail is a heartbeat away.

You can rent a Smart car, and zip around Cancun in style.

You can burn off those margaritas with aerobics, cross fit, yoga and Zumba.

There's a nine-hole, par 3 golf course that's near the resort.

Water sports nearby at AquaWorld: kayaks, catamarans and aquatic bikes. Splish splash.

You've got 20 restaurants and 20 bars to savor on this vacay. Time to dig in at all this deliciousness.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Bar/Lounge
  • Beach
  • Volleyball
  • Business Center ($)
  • Concierge Services
  • Currency Exchange
  • Fitness/Exercise Room
  • Gift Shop
  • Golf Course ($)
  • Kayaks
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Roll-Away Bed (on request)
  • Tennis Court(s)
  • Aerobics
  • 24 Hour Front Desk
  • Wedding Services
  • Poolside Bar
  • Parking
  • Basketball
  • Soccer
  • Medical Services ($)
  • Porter/Bellhop
  • Nightclub
  • Multilingual Staff
  • Marina
  • Audio-Visual Equipment ($)
  • Spa ($)
  • Conference Facilities ($)
  • Room Service
  • Business Services ($)
  • Sauna ($)
  • Restaurants
  • Wireless Internet Access ($)
  • Travel Agency
  • Free Parking
  • Lounge Chairs
  • Honeymoon Packages
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Fishing
  • Golf Course(s)
  • Jet Ski Rentals
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Sailing
  • Snorkeling
  • Water-Skiing

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Grand Oasis Cancun

Blvd Kukulcan, Km 16.5 Hotel Zone

+52 998 881 7000

Hotel Description

Grand Oasis Cancun: Have an All-Inclusive, More-Than-Grand Vacay

This rockin' resort is epic fun. Here, you'll get a big heaping helping of the cultural aspect of Mexico. For instance, you can enjoy a "Grand Mexican Experience" with a long list of delicious grub spots to go with it that features Mexican tequilas, Mexican wines and dishes from Northern Mexico, plus tastes from Los Agaves and Guadalajara Delights. There's a world-class golf course near. Gotta love that. The spa is fantabulous. Perfect for chillaxing and recovering from all the merriment you'll have here. If you want all the extras that you so deserve (and you know, you do), make sure you book a Grand Plus room. It comes with it all.

OASIS LOVES FUN, ARE U READY?



DINING

It's an Epicurean Extravaganza that has everything you crave and more. Seafood and Spanish tapas. Mexican and Mediterranean. Sushi and Italian. And oceans more. Dig in.

Tatish
Type: International Buffet
Hours: Breakfast- daily, 7am-10:30am; Lunch- daily, 12:30pm-4pm; Dinner-daily, 6:30pm-10:30pm
Description: Indoor seating with plenty of options via a well-stocked international buffet.
Dress code: Casual

Sevilla
Type: Spanish tapas
Hours: Daily, 6pm-10pm
Description: Indoor seating with scrumptious Spanish dishes.
Dress code: Casual
Restrictions: Only available for guests in the Grand or Grand Plus rooms.

Hacienda Sarape
Type: Mexican
Hours: Lunch- daily, noon-4pm; Dinner- daily, 6pm-10pm
Description: Hacienda Sarape serves traditional Mexican food for lunch and dinner. Reservations are required for dinner.
Dress code: Casual
Restrictions: Only available for guests in the Grand or Grand Plus rooms.

Dos Lunas
Type: Italian
Hours: Lunch- daily, 1pm-4pm; Dinner- daily, 6pm-10pm
Description: Featuring indoor and outdoor seating with a variety of Italian favorites. Reservations are required.
Dress code: Casual
Restrictions: Only available for guests in the Grand or Grand Plus rooms.

Akeru Asia Lounge
Type: Sushi
Hours: Lunch- daily, noon-4pm
Description:
Sushi and sashimi are featured in this Asian-inspired sushi bar.
Dress code: Casual
Restrictions: Only available for guests in the Grand or Grand Plus rooms.

Joy's La Trattoria
Type:
Italian
Hours: Breakfast- daily, 7am-10:30am; Lunch- daily, 12:30pm-4pm; Dinner-daily, 6:30pm-10:30pm
Description: La Trattoria serves Italian-inspired meals buffet-style for breakfast, lunch and dinner.
Dress code: Casual

Tun-kul
Type: International Buffet
Hours: Breakfast- daily, 7am-10:30am; Lunch- daily, 12:30pm-4pm; Dinner-daily, 6:30pm-10:30pm
Description: Tunkul serves a variety of international dishes, buffet-style for breakfast, lunch and dinner.
Dress code: Casual
Restrictions: Only available for guests in the Grand or Grand Plus rooms.

Maria Bonita
Type:
Mexican
Hours: Daily, 6:30pm-10:30pm
Description: La Mananitas serves a variety of Mexican-inspired dishes.
Dress code: Casual
Restrictions: Only available for guests in the Grand or Grand Plus rooms.

Bahia
Type:
Rodizzio
Hours: Daily, 6:30pm-10:30pm
Description: Indoor seating
Dress code: Casual
Restrictions: Only available for guests in the Grand or Grand Plus rooms.

Sirocco Sports Bar
Type: Snacks
Hours: Open daily.
Description: The Sports Bar serves snacks and light fare.
Restrictions: Only available for guests in the Grand or Grand Plus rooms.

Hippie Chic Grill
Type: Grill & BBQ
Hours: Lunch - daily, 11am-3pm;
Description: Dine on your favorites from the grill.
Restrictions: Only available for guests in the Grand or Grand Plus rooms.

Ibiza
Type: Mediterranean
Hours: Lunch - daily, 11am-3pm; Dinner - daily, 6pm-10pm
Description: Enjoy Mediterranean specialties.

iL Forno Dos Lunas
Type: Pizza & Pastas
Hours: Lunch - daily, noon-6pm; Dinner - daily, 6pm-10pm
Description: You'll love dining on favorites from home, pizzas and pastas.
Restrictions: Only available for guests in the Grand or Grand Plus rooms.

Coyote Loco
Type: Mexican
Hours: Dinner - daily, 8pm-1am
Description: Casual Mexican food, with live music and karaoke.
Restrictions: Only available for guests in the Grand or Grand Plus rooms.

Terraza Trattoria
Type: Pizzas & Pastas
Hours: Open daily
Description: You'll love dining on favorites from home, pizzas and pastas.

Dragon Wei
Type: Chinese-Mexican Fusion
Hours: Dinner - daily, 6pm-10pm
Description: Featuring a fusion of flavors.
Restrictions: Only available for guests in the Grand or Grand Plus rooms.

Fountainebleau
Type: Continental
Hours: Open daily
Restrictions: Only available for guests in the Grand or Grand Plus rooms.

Mr Wimpy
Hours: Open daily

Happy Chicken
Hours: Open daily

Tacos y Tortas
Hours: Open daily

Hours are subject to change.



BARS/NIGHTLIFE

Take a deep breath, you've got plenty of places to get your drink on. Luxury bars, bars on the terrace, beach bar, pool bars and swim-up bars, nightclubs, dance spots and one that even boasts a foam party. Fluff 'n buff and get out there.

VIP Lounge/Bar
Luxury bar. Daily, 10am-10pm.
Restrictions: Only available for guests in the Grand or Grand Plus rooms.

Fountainebleau
Luxury Bar. Daily, noon-midnight.
Restrictions: Only available for guests in the Grand or Grand Plus rooms.

Scirocco Sports Bar
Open daily.

Sarape Wet Bar
Outside bar. Daily, 10am-10pm.

Luna Wet Bar
Outside bar. Daily, 10am-10pm.

Ibiza Wet Bar
Outside bar. Daily, 10am-10pm.
Restrictions: Only available for guests in the Grand or Grand Plus rooms.

Sands Beach Bar
Outside bar. Daily, 10am-5pm.

Havana Night Club
Open daily. Extra charge for guests in Oasis Lite rooms.

Havana Cigar Bar
Open daily. Extra charge for guests in Oasis Lite rooms.

Coyote Loco
Open daily.

Kinky Night Club
Open daily.

Tequileria Maria Bonita
Open daily.

La Placita
Open daily.

Coffee & Me
Open daily.
Restrictions: Only available for guests in the Grand or Grand Plus rooms.

Coffee & You
Open daily.
Restrictions: Only available for guests in the Grand or Grand Plus rooms.

Ibiza Bar
Open daily.
Restrictions: Only available for guests in the Grand or Grand Plus rooms.

Agaves
Open daily.
Restrictions: Only available for guests in the Grand or Grand Plus rooms.

Joy's Terrace Bar
Open daily.
Restrictions: Only available for guests in the Grand or Grand Plus rooms.

Kin-Ha Health Bar
Open daily.
Restrictions: Only available for guests in the Grand or Grand Plus rooms.



BEACHES AND POOLS

The 650 meters of pristine, sugar-white sand is more than swoon-worthy, as are the two beach clubs that each boast DJs. The pool, well, let's just say: be prepared to have your hair blown back. It's 300 meters long and one of the largest in Latin America. Peace out, beach lovers.

SPORTS/ACTIVITIES

Water

  • Paddle boats
  • Kayaking
  • Surfing

Available for an additional charge:

  • Jet skis
  • Scuba diving
  • Deep-sea fishing
  • Water aerobics

Land

  • Volleyball
  • Soccer
  • Tennis
  • Fitness center
  • Aerobics

Golf
A nine-hole, par-3, golf course is located on the property. Greens fees are included if you book in a Grand or Grand Plus room.



INTERNET

Grand Oasis Cancun offers Internet for an additional charge.

SPA SERVICES

Spa facilities are located in various areas of the property. Guests can enjoy poolside treatments overlooking the Caribbean Sea. Services include:
  • Massages
  • Manicures
  • Pedicures
  • Body treatments


WEDDING/HONEYMOON

The Grand Oasis Cancun provides a variety of wedding services including wedding coordination, document preparation, premium amenities and spa discounts. Please contact the resort directly for more information.

CHILD CARE

The Grand Oasis offers a kid's club for children 12 and under.

ADDITIONAL INFORMATION

Location
Grand Oasis Cancun is located in the Cancun Hotel Zone, 20 minutes from downtown Cancun and 25 minutes from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.
The minimum age to check-in at any Oasis Resort is 18.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Minimum Length of Stay
A 3 night minimum stay is required for travel Sept 15-17, 2016.

Student/Youth Policy (YEAR ROUND)
Spring Breakers and Student/Youth Travelers are NOT accepted. Student/Youth Travelers are defined by the resort as any guest under the age of 25 traveling without their legal parent/guardian. Please be advised that Spring Breakers and Student/Youth GROUPS between the ages of 18-24 are not accepted at this resort. This policy applies year round. Travelers under the age of 25 without a legal parent/guardian will be required to purchase a Student/Youth resort fee upon check-in at the resort. Cost is $30 (cash only and subject to change) per person per stay and is not refundable. If you do not adhere to the Student/Youth Policy, your reservation will be canceled and you will be notified accordingly. Resorts reserve the right to deny check-in.



All hours, fees, amenities, information and services are subject to change without notice.
Close
 

Choose Your Options

Depart:  
Number of Rooms:
 
Room 1 Details:
  • Grand Room
- or -
Choose a Vacation Package
and Save More!
Kids Stay & Eat Free More
5 days, 4 nights
Travel Dates 6/25 - 7/31
Starting at $789 was $1259
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only one day left to book!
$50 Air Credit More
6 days, 5 nights
Travel Dates 8/1 - 12/21
Starting at $739 was $1129
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only 2 days left to book!
Kids Stay & Eat Free More
5 days, 4 nights
Travel Dates 1/2 - 2/15
Starting at $679 was $1199
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 3 days left to book!
Kids Stay & Eat Free More
5 days, 4 nights
Travel Dates 2/16 - 4/7
Starting at $959 was $1499
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 3 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST