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Secrets Wild Orchid Montego Bay

Jamaica

Our Rating
4 Nights with Air from $959 All-Inclusive
Info Customer Reviews Questions & Answers

Imagine: you've finally landed in this tropical haven where that giant yellow glowing thing above you isn't the neon lig ... More

Customer Rating 394 Reviews
Value
 
4.4
Service
 
4.5
Beaches & Pools
 
4.5
Dining Options
 
4.3
Room Comfort
 
4.6
4.6 out of 5
"My husband I went to Secrets Wild Orchid for our honeymoon last week and we really could not have picked a better place. There are so many good things about this resort that I don't know where to start..." – Sarrus
428 out of 468 (91%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.4
Service
 
4.5
Beaches & Pools
 
4.5
Dining Options
 
4.3
Room Comfort
 
4.6
4.6 out of 5
"My husband I went to Secrets Wild Orchid for our honeymoon last week and we really could not have picked a better place. There are so many good things about this resort that I don't know where to start..." – Sarrus
428 out of 468 (91%) customers would recommend this product to a friend.
The view from the ocean Me with Dr. O :-) The elusive Jamaican Santa drinking a martini front entrance the good life. from our balcony at sunset beach View from my room Montego Bay Arriving at Secrets Wild Orchid Panorama View Of Perfererd Side My view for 7 days snorkeling at the resort View from our room Sunset Kayak easter celebration The wonderful beach! Lobby before dinner! Always fresh flowers amazing view View from our room #NoFilterNeeded a view from my suite Our room Not just for Couples... balcony view A glass of sorrel juice with rum and ginger, on the patio of Secrets Wild Orchid Preferred Club beachside view Beach from room balcony Me and the hubby...we survived our excursion the beach! one of the beaches catarman curise my pool outside my suite View from the balcony Looking toward St. James our view in the morning!! love it!!! paradise! Beautiful!! View From Wild Orchid Perfererd Side our private pool at night Look at that sunset. a LATE morning coffee lol View from our room...I miss it! Room balcony view View from my room.
All Customer Reviews
1-4 of 394 reviews. Sort by
August 16, 2017
Wild Orchid Preferred

We read a ton of reviews "after" booking this trip. I will say our experience was BETTER than the average reviews stated. Dining was good at most places. Preferred Room/Status is a value in my opinion based on room view access to dining, etc. I am not able to compare to Preferred status at St James though. High end liquor was available to us in Preferred Lobby and available to all guests at the Piano Lounge in the evening. Otherwise, it is typical resort quality but keeps you from getting totally snookered during the long day on the beach/in the pool. Our ONLY real disappointment was quality of mattress in an otherwise beautiful room. Way to soft for our comfort. Value for this trip was exactly what we expected and would repeat again. Grabbed the VIP Lounge access for airport departure which was a little pricey but was relaxing wait for flight and fast trip through immigration line.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Texas
Age: 45-54
Travel: 1-2 trips/year

August 11, 2017
Was good

I can't lie, I didn't leave there with stars in my eyes. However, there are two things that were inconsistent. It seemed that the air conditioning turned off in the middle of the night. Not cool. And the mini fridge didn't work... so no point in putting water in there. Also, the service was eh... sometimes. I have mixed feelings on this. the service at the hotel and during the tour we took was awesome! Everyone was very pleasant and always greeted me warmly. The bartenders that we encountered had great personalities and made AWESOME drinks. The restaurant staff is where I was taken aback. I arrived on a Monday, and the breakfast server on Tuesday was horrible, we asked for coffee and tea multiple times before he brought it over, and the tea water was lukewarm at best. The following morning, when I asked for coffee, the server rolled her eyes and disappeared to get it. Thursday and Friday breakfast servers were MUCH better with awesome personalities. Room service was a mess. How do you deliver a chicken sandwich with no chicken? My lunch server at the Oceana was overwhelmed. Seemed like they were understaffed on Wed. These little things with service really left a bad taste in my mouth, and even though it was only 3 incidents out of the 13+ meals that we ate there... it really stuck with me. On a positive note, if you should take the shopping tour. (cheaper coffee) Please ask for Isan (I hope I spell her name right) She was FABULOUS! Quick with a joke, very personable, and just plain fun! Made sure you got what you wanted/came for. It is worth the nominal fee, she will throw information at you during the drive, so you also get a mini Jamaica lesson.


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Overall Rating: 4
Value
 
5.0
Service
 
3.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Philadelphia
Age: 35-44
Travel: 1-2 trips/year

July 26, 2017
An Incredible Experience.

The resort was beautifully appointed and maintained. The majority staff was excellent. They were friendly, accommodating, funny, and laid back. Only a few staff members were short tempered or irritable, and even they were largely quiet in their displeasure. Rooms are outstanding. "Secret Box" option for room service is pure genius. Maintenance problems were fixed in a timely manner and cleaning service was happy to work around our schedule and temporary reclusivity. Beaches were a bit rocky but beautiful. Almost all the food was astonishingly delicious, especially the dinners. (Blue Mountain, El Patio, and Italian were our favorites in that order). Excursions were pricey but very enjoyable. Wish we would have had a little more description as to what to expect as far as travel time for Dunn's River Cool Runnings trip. (4 hours total in transit to and from resort due to traffic). Room Service was the only major letdown. First night, we arrived late and were very hungry. Ordered chips and queso and a personal pizza. Quoted an hour wait and received the order 1.75 hours later after calling to remind them of our order. Second instance was when our room was not restocked with Coffee, Water, or Beer. We called the room service line multiple times (Was a busy signal). Called operator and waited for 20ish minutes on hold after being transferred to room service. Eventually hung up and walked down to get our own waters. Busy-ness is understandable, but the customer service from that branch of the resort was non-existent. All-in-all this was our favorite vacation we have ever taken. It was filled with gorgeous views, incredible people, and great food. We will most definitely be back!


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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: COLORADO
Age: 25-34
Travel: 1-2 trips/year

July 26, 2017
The trip was just ok

The resort looks amazing and the pool and ocean is really nice. I would say 70% of the people gave good service. The food was just ok. I've had way better authentic Jamaican food at Iberostar Jamaica in Ocho Rios and Sandals (which I do not like as there over priced etc). The entertainment at night wasn't that good either. You would see several people leaving in the middle of the performances. Day time entertainment was ok too. I've been to many secrets (5 in total) and this was the least desired entertainment. I'm not sure if they have their hands tied by corporate to really expand. Room service was right on time and was good. Of course all the bar tenders where amazing and drinks where good. I expected more and it just wasn't there. Don't get me wrong I had an amazing time and really enjoyed myself. However it will be awhile before I return to this location. I had preferred club, which was fine. However at other Secrets you would have a butler and given a lot more for your money. Also they don't have a restarant in the preferred area. Other secrets does. Overall I give it a 3.8 rating.

The trip was just ok
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Overall Rating: 3
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: FL
Age: 35-44
Travel: 3-6 trips/year

Room Information

Secrets Wild Orchid Montego Bay features 350 luxurious suites with upgraded amenities for a truly Unlimited-Luxury® stay. Rooms include whirlpool bathtub, bathrobes, slippers, coffee and tea maker, sofa, maid service, private furnished balcony and so much more. If you choose a Preferred Club room, you'll get even more great perks, including private check-in/out, private pool, concierge service, upgraded bath amenities and Internet access in your room.

Room Details

Junior Suite Garden View
Hotel/Studio Unit Details

Junior Suite Ocean View
Hotel/Studio Unit Details

Junior Suite Ocean Front
Hotel/Studio Unit Details

Preferred Club Junior Suite Ocean View
Hotel/Studio Unit Details

Preferred Club Junior Suite Ocean View Swim-Out...
Hotel/Studio Unit Details

What's to Love

Chilly towels and refreshing champagne welcome you, Mon. (Start sayin' it, Mon, - you're in Jamaica.)

Strolling along a stretch of white-sand beach while gazing at the cobalt blue mountain range in the distance.

Rooms with British colonial decor with an overlay of indigenous art that boast epic views of aqua. Swoon.

Jacuzzi tubs in the bath and Gilchrist & Soames bath products to slather on yourself.

Skin-soothing bathrobes and slippers in every room.

Secrets box for private room service delivery - you don't ever have to see a human if you don't want to.

The Relaxing Moon and Stars massage (where you are beatified with tropical ingredients) and the Mud Bath Room (where you get dirty to get purified).

Horseback riding is offered - you don't find this much at a beach resort.

Butler phones booked through the Preferred Club. They'll draw your bath, bring you a coffee, you name it.

Awesome wedding/honeymoon packages with a 15% discount on all spa treatments.

 

What We'd Change

We wish Secrets Wild Orchid offered more swim-out rooms. They sell out quickly, but you can usually snag one by booking well in advance of your vacation.

 

Why You Should Go

Only 25 minutes from the airport, which means that first vacay cocktail is only minutes away.

Upgrade to the Preferred Club, get better rooms, afternoon hot and cold hors d' oeuvres and more.

Attention athletes: you can play tennis, beach football or volleyball.

Check out the jogging trail, water aerobics, the fitness center and dance classes. (lotsa things to keep you moving).

You can go on ATV rides and for less jostling around, you can play ping pong.

For a switch, you can play bocce ball, darts, or grab a game on a giant chess board.

Some of the restaurants have dress codes so make sure you bring your gussied-up duds. (No flip flops, tank tops or pumps with bikinis).

There are five golf courses nearby, one of which is the famed White Witch Golf Course & one that Tiger would love.

For water babies: sailing, catamaran, kayaking, snorkeling & deep-sea fishing.

You can sign up for introductory scuba in the swimming pool.

If you do the Secrets of Love wedding package, you can get Wedgwood Vera Wang Love Knots toasting flutes. Very nice.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Volleyball
  • Business Center ($)
  • Cable/Satellite TV
  • Conference Facilities ($)
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Scuba Certification ($)
  • Snorkeling
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Windsurfing
  • Sailing
  • Aerobics
  • Basketball
  • Medical Services ($)
  • Ping Pong
  • Bicycles
  • Horseback Riding ($)
  • 9 Bars/Lounges
  • Darts
  • Bocce Ball
  • 8 Restaurants
  • Porter/Bellhop
  • Spa ($)
  • Yoga
  • Catamarans
  • Wedding Services ($)
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Wireless Internet
  • Free Parking
  • Beauty Salon ($)
  • Euro-bungee
  • Jogging Trail
  • Swim-Up Bar
  • Near the beach


Nearby Excursions & Attractions

  • ATV Rides
  • Beach
  • Deep-Sea Fishing
  • Dive Shop(s)
  • Fishing
  • Golf Course(s)
  • Horseback Riding
  • Scuba Diving
  • Snorkeling
  • Watersports Rentals

Map of Local Area

Jamaica is the third largest Caribbean island, and can provide both a stimulating and tranquil vacation. It has traditions of reggae, rastafarianism, and Jamaican art mingle with modern all-inclusive resorts, fine cuisine, and cosmopolitan shopping.

Secrets Wild Orchid Montego Bay

Lot 59A Freeport

+876 953 6600

Hotel Description

Secrets Wild Orchid Montego Bay: Better Than Your Wildest Dreams

Imagine: you've finally landed in this tropical haven where that giant yellow glowing thing above you isn't the neon lights at work - no, friend, you're now in sun-drenched Jamaica where a half-mile stretch of unblemished, white-sand beach is waiting for you. In the distance is a cobalt blue mountain range that's a darker echo of the teal waves next to you. Is this paradise come down to earth?

We say, "yes." And you can go there now, Mon.

Secrets Wild Orchid has everything you have ever wanted in an all-inclusive getaway, and so very much more. There's a name for all this awesome - Unlimited-Luxury®. Here's a snapshot of what you get:

  • Unlimited gourmet a la carte dining - nine gourmet restaurants (no reservations needed), plus a coffee bar for your requisite caffeine rush.
  • 24-hour room service - if you wake at 4:13 am and want something, you can get it.
  • Limitless international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too. All you can drink).
  • Daily refreshed, complimentary mini-bar. You'll never be parched.
  • Nightly entertainment - weekly theme parties by the pool. Get ready!
  • Pool and beach wait service. (Chilled beverages at your beck and call).
  • No wristbands. (You're not at a sleepaway camp).
  • No gratuities, unless you are so moved.
  • Sip, Savor & See lets you nosh/partay at the neighboring Sunscape resorts (just book by 3pm.)
  • Free Wi-Fi with Unlimited Connectivity - mobile app that lets you stay connected, that is, if you want to.


DINING

Prime your taste buds for nine (count 'em) gourmet grub spots: seafood, French, Jamaican-Caribbean, Mexican, Asian Fusion, Italian, two grills, international, and for your daily Joe, Coco Cafe. At one stellar restaurant, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night. It's a party in your mouth.

Oceana
Type: Seafood
Hours: Daily, 7pm-10pm
Description: Cozy ocean view dining that changes throughout the day.
Dress code: casual elegant.

Bordeaux
Type: French
Hours: Daily, 6pm-10pm
Description: An escape to Paris, without ever leaving the island.
Dress code: casual elegant.

Blue Mountain
Type: Jamaican-Caribbean
Hours: Daily, 6pm-10pm
Description: Locally inspired food that's truly homemade.
Dress code:
Casual elegant.

El Patio
Type: Mexican
Hours: Daily, 6pm-10pm
Description: Mexican menu served in a festive atmosphere.
Dress code: Casual elegant.

Himitsu
Type: Asian Fusion
Hours: Daily, 6pm-10pm
Description: Partake at a teppanyaki table, where your chef is front and center, and all the attention is on you.
Dress code: Casual elegant.

Portofino
Type:
Italian
Hours: Daily, 6pm-10pm
Description: Italian cuisine, in the trattoria tradition. Mouthwatering dishes paired with amazing selections from the wine cellar.
Dress code: Casual elegant.

Barefoot Grill
Type: Grill
Hours: Daily, 11am-6pm
Description: Ocean-side grill serving grilled specialties.
Dress code: Resort casual.

World Cafe
Type: International
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-3:30pm
Description: A grand buffet offering local and international dishes.

Seaside Grill
Type: Grill
Hours: Daily, noon-5pm
Description: Enjoy a variety of grilled favorites with ocean views.
Dress code: Resort casual.

CoCo Cafe
Type: Pastries
Hours: Daily, 6am-10pm
Description: A peaceful nook with yummy pastries, coffee and tea.

All hours are subject to change.



BARS/NIGHTLIFE

Refreshing concoctions of all sorts abound in eight epic spots: piano bar, swim-up bar, open-air bar, breezy open-air bar, music/sports lounge, lobby bar with music, juice bar and of course, pool bar. Salud!

The Lounge
A stylish piano bar with live music. Daily, 10am-1am.

Manatees Bar
Swim-up bar serving drinks and cocktails. Daily, 10am-6pm.

Marlin Bar
Open-air bar. Daily, 10am-6pm.

Barracuda Beach Bar
Breezy open-air bar. Daily, 10am-6pm.

Desires Music Lounge
Big sports bar featuring flat-screen TVs, DJ and dance floor. Daily, 7pm-1:30am.

Piano Bar
Cuban-themed lounge featuring live music. Daily, 7pm-12:30am.

Rendezvous Lobby Bar
Hip piano bar featuring live music. Daily, 10am-1am.

Revive Juice Bar
Daily, 8am-8pm.

Sugar Reef Pool Bar
Swim-up bar. Daily, 10am-6pm.



BEACHES AND POOLS

With over a mile of sugar-white sand private beach kissed by turquoise tides with a blue mountain range on the horizon, this beatific haven offers palapas, cabanas and loungers for your melting pleasure. Also, delish is an over-sized, dual-temperature free-form swimming pool and three Jacuzzis. Peace out, beach lovers.

POOLS

Over-sized, dual-temperature free-form swimming pool with complimentary wait service.

SPORTS/ACTIVITES

Water

  • Sailing
  • Snorkeling
  • Water aerobics
  • Water sports center

Available for an additional charge:

  • Catamaran
  • Scuba

Land

  • Fitness
  • Basketball
  • Bocce ball
  • Darts
  • Jogging trail
  • Ping-pong
  • Soccer
  • Tennis
  • Volleyball

Golf
Tee it up at one of the 5 championship golf courses are near the resort.



INTERNET

Complimentary Wi-Fi access is available throughout the resort. Guests can also stay in touch with friends and family back home with the interactive Secrets Spa & Resorts mobile app.

SPA SERVICES

The 15,000-sq-ft spa offers a staff of professional therapists to help you relax and unwind. Daily, 8am-8pm.
  • Massages
  • Hydrotherapy
  • Body treatments
  • Hair salon


WEDDING/HONEYMOON

Enjoy complimentary services from the on-site wedding coordinator, who can help with all the details prior to and on your special day. Contact the front desk for more information.

Honeymoon Bonus
Complimentary Honeymoon & Wedding Anniversary Package:
Please request your honeymoon or anniversary package at time of booking. This package is complimentary when booking a Junior Suite Ocean View Preferred Club or higher category room for at least seven nights. It includes a welcome letter, fresh fruit, one bottle of champagne, fresh flowers in the room on the day of arrival, special turn-down service, champagne breakfast in bed (reservations must be made in advance with guest services), tension release massage for two, choice of European facial or salt glow scrub body treatment for two and a private beachfront dinner for one evening.



CHILD CARE

This is an adult-only resort. No child care is available.

ADDITIONAL INFORMATION

Location
25 minutes from Sangsters International Airport (MBJ).

Check In/Check Out
Check-in: 3pm. check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Resort Awards
2014 AAA Four Diamond Award
Rainforest Alliance Verified

Minimum Stay
A 3-night minimum stay is required for travel Jul 21-22, 2017.
A 4-night minimum stay is required for travel Dec 26-31 each year.

-

Smoking Advisory
, Effective July 15, 2013, Jamaica's Health Minister banned smoking in all covered public places on the island.



Deal of the Day Terms and Conditions
By booking the Deal of the Day room you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.



All hours, fees, amenities, information and services are subject to change without notice.
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