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Sunscape Puerto Plata (STI)

Dominican Republic - Puerto Plata/Santiago

Our Rating
5 Nights with Air from $599 All-Inclusive
Info Customer Reviews Questions & Answers

Envision this: you've just landed on the glistening sandy shores of Playa Dorado Beach with the fam in tow. The Atlantic ... More

Customer Rating 34 Reviews
Value
 
4.4
Service
 
4.3
Beaches & Pools
 
4.1
Dining Options
 
3.8
Room Comfort
 
4.1
4.1 out of 5
"Great resort and we appreciated the upgrade to Sunclub facilities. (Upgraded room, private pool and lounge). The only downside is the 1.5 hour transfer to the airport (STI). Combined with our flight ti..." – Lambotic
31 out of 37 (84%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.4
Service
 
4.3
Beaches & Pools
 
4.1
Dining Options
 
3.8
Room Comfort
 
4.1
4.1 out of 5
"Great resort and we appreciated the upgrade to Sunclub facilities. (Upgraded room, private pool and lounge). The only downside is the 1.5 hour transfer to the airport (STI). Combined with our flight ti..." – Lambotic
31 out of 37 (84%) customers would recommend this product to a friend.
Shower Beach
All Customer Reviews
1-4 of 34 reviews. Sort by
February 17, 2017
Sunscape was nice but loud

Beautiful resort, friendly staff, great food. The only issue that I had was the noise. Seemed like there was blaring music every place you turned around and no real quiet spot, not even the beach. I had to wear ear plugs to bed at night. Just couldn't eascape loud music. If you like a party atmosphere all day and all night, then this place is perfect.


3 of 3 found this helpful
Was this helpful? Yes No
Overall Rating: 3
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Nova Scotia
Age: 55-64
Travel: 1-2 trips/year

February 11, 2017
Plenty of Sunshine

I cant say enough about how great the staff was here, the rooms were clean, and when we encountered a problem they fixed it right away. The food and variety was really nice and there really was a place to grab a drink at all times day and night, if you want to be pampered then this is where you need to be. The only negative thing I can say is check your package after you booked it, we were flown into the airport that was over 1 hour 40 minutes away when we were to fly into the one only 15 minutes away


5 of 5 found this helpful
Was this helpful? Yes No
Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Pennsylvania
Age: 55-64
Travel: 3-6 trips/year

February 6, 2017
Awesome resort

Awesome food awesome service awesome place overall great for the money


2 of 2 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Va
Age: 25-34
Travel: 1-2 trips/year

January 26, 2017
Decent, but needs some work

My husband and I tend to be easy going travelers. We don't expect perfection and know that things go wrong. At Sunscape first it was a few little things, but the little things kept piling up until it was a bit frustrating at the end of our trip. --our refrigerator wasn't cold while our kids fridge had a huge block of ice that had frozen over the controls so you couldn't turn it down. Everything froze. --a few room essentials were missing --the bedroom clock didn't work --They only provided 2 towels (very poor quality) and 2 hand towels- no wash cloths. --the bathroom door was made of slats instead of being solid so you had no privacy. --the shower was an open design so water just poured out onto the bathroom floor and ran under the door into the bedroom area. I had to mop up pools of water after every shower. --the shower was about 6ft. long and the only place to put your stuff was on the opposite wall of the shower. (see picture) It got cold and was a little frustrating. --There was a gap so large in our front door that I wasn't sure it would even close and lock properly. It made me very nervous. --AND the straw that broke the camels back...the balcony door to my kids room had obviously been broken into or tried to be broken into. The metal latch was bent and mangled. The door didn't even shut all the way. We didn't notice because the curtain was covering it. 3 days into our visit we discovered the problem. A very nice young man came and made a temporary fix so it was locked through the night and came back in the morning to replace the whole lock. There were good things about the hotel. --The grounds were nice and the rooms away from the pool area were quiet and peaceful. --They had some fun entertainment-nightly shows, teen game room, dance parties at the pool and my family LOVED the pool foam party. --The food was decent, nothing amazing, but something for everyone and plenty of it. --the spa facilities were really beautiful-try the dr. fish --The staff were very pleasant, however sometimes communication was tough with the language barrier. --The weather was a little rough when we were there so we didn't get to use any of the beach activities, but they looked like they were in good condition. Some of my complaints could have just been bad luck on our part, but some are property issues. I would just rather you know before you go so you aren't disappointed. All in all we enjoyed our trip.

Shower
10 of 10 found this helpful
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Overall Rating: 3
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
2.0
User Image

From: Philadelphia
Age: 45-54

Room Information

585 rooms and suites designed to accommodate you and your family. Rooms include spacious balconies and terraces, A/C, ceiling fan, mini-bar, coffee maker, cable TV, iPod Dock and more.

Room Details

Deluxe Garden View
Hotel/Studio Unit Details

Deluxe Pool View
Hotel/Studio Unit Details

Sun Club Superior Room
Hotel/Studio Unit Details

Sun Club Junior Suite
Hotel/Studio Unit Details

Deluxe Family Room
Hotel/Studio Unit Details

Deal of the Day (Non-Refundable)
Hotel/Studio Unit Details

What's to Love

Feeling like royalty during the red carpet check-in while you nosh on frosty welcome treats.

Stress-busting spa with a delicious menu of pampering, you-spoiling treatments.

The golden sands of Playa Dorado that are calling your name.

The indoor theatre that offers up some booty-shaking nighttime entertainment. Woot!

Tons of activities for the kiddos, which means more chillaxin' time for you.

The Teleferico Cable Car - the only funicular in the Caribbean.

 

What We'd Change

The resort opens April 2016, so this brand new, sparkly resort really has no flaws, except maybe a few opening jitters. Don't worry - they know what they're doing and quality service is definitely top priority.

 

Why You Should Go

27 Damajagua Cascades are near - 27 natural river pools and waterfalls - and there's may be an extra cost, but it's so worth it.

The Sun Club, a family-centric program that features upgraded everything.

A golf course designed by the famous Robert Trent Jones surrounds the resort. Easy to get to when it's your tee time.

The famous Malecon beach strip is full of restaurants/bars, local vendors and Fort San Felipe to visit.

You can hike and bike through lush, tropical terrain - you might even see an exotic bird or two.

Available Amenities

  • Bar/Lounge
  • Beach
  • Volleyball
  • Conference Facilities ($)
  • Daily Maid Service
  • Golf Course ($)
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Snorkeling
  • Tennis Court(s)
  • Scuba Diving ($)
  • Windsurfing
  • Poolside Bar
  • Basketball
  • Ping Pong
  • 7 Bars/Lounges
  • Theater
  • Yoga
  • Massage/Spa Treatments ($)
  • Catamarans
  • 24 Hour Room Service
  • Aqua Aerobics
  • Restaurants
  • Wireless Internet Access ($)
  • Watersports Center ($)
  • Beach Towels
  • Tour and Island Information
  • Introductory Scuba Lesson
  • Swim-Up Bar


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Eco-Adventure Tour(s)
  • Golf Course(s)
  • Historical Site(s)
  • Nature Park(s)
  • Watersports Rentals

Map of Local Area

The Dominican Republic continues to grow as a major tourist destination due to its beautiful beaches, rich culture, and abundance of available activities.

Sunscape Puerto Plata (STI)

Carretera Luperon, km 5, Playa Dorada Complex

809-320-5084

Hotel Description

Sunscape Puerto Plata: Aahh-some You Deserves This Unlimited-Awesome

Envision this: you've just landed on the glistening sandy shores of Playa Dorado Beach with the fam in tow. The Atlantic Ocean is your backyard for a week, one where you can perch on a lounge chair and melt into sheer sunshine bliss, while you kids are happily making a sand castle. Do you continue your crazy aah-some chill, or rally and take your brood to the 27 Damajagua Cascades - 27 natural river pools and waterfalls?

Whatever you choose, know that this Beach Family Paradise is ready and waiting to spoil you.

At Sunscape Puerto Plata, you and your family are treated like royalty - but in a fun, relaxed, non-stiff-upper-lip way. These smartly organized, home-away-from homes promise a ginormous amount of family-centric activities, and deliver Unlimited-Fun® - for the kid in everyone. Yep, the chances to laugh and smile at Sunscape Puerto Plata are endless. You'll enjoy buckets of good stuff that includes:

  • Dwelling in comfy, spacious suites where you can savor sunshiny views from your private patio or balcony, and if you're in a family suite - the kids will love the bunk beds.
  • Giving kids a resort passport that kicks off a scavenger hunt that involves getting stickers from various resort locales (read: keeps them occupied so you can chill)
  • Noshing any time your stomach hollers with 24-hour food/drink kiosks - healthy and kid-friendly.
  • Releasing your kiddos to the Explorer's Club (3-12) so they can burn off some energy with castle competitions, arts & crafts, and more.
  • Sending your 13-17 year-olds to the Core Zone so they can constructively channel their teen angst.
  • Cutting loose with dozens of land and water activities.
  • All taxes and gratuities are taken care of, too.
  • And so much more that won't fit into this bulleted list.


DINING

You've got several restaurants to try, sample and devour - a la carte and buffet and Gohan is strictly for adults - you know when you want to have a "date night" on your vacation without kids and such? Italian, seafood, grilled bites along with tried and true staples like pizza are all at your beck and call. What's more, gluten-free humans are accommodated. Best part - no reservations required. You arrive and dine like rock stars.

Windows
Type: International
Hours: Continental Breakfast - daily, 6:30am-7am; Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm
Description: A variety of cuisines served buffet style.
Dress code: Casual.

Gohan
Type: Asian
Hours: Daily, 6:30pm-10pm
Description: A la carte restaurant specializing in Asian cuisine. Adults-only.
Dress code: Casual elegance.

Da Mario
Type: Italian
Hours: Daily, 6:30pm-10pm
Description: Dine on traditional Italian cuisine.
Dress code: Casual elegance.

Gaucho Grill
Type: Grill
Hours: Daily, 6:30pm-10pm
Description: Variety of cuisine served in a seaside setting.
Dress Code: Casual.

Castaways
Type: Grill
Hours: Daily, 6:30pm-10pm
Description: Served by the beach.

Coco Cafe
Type: Coffee and tea cafe
Hours: Daily, 7:30am-10:30pm
Description: Cafe serving coffee, teas and pastries made fresh daily.

Barefoot Grill
Type: Snacks
Hours: Daily, 11am-5pm
Description: Snacks at the beach.

The Pizza Shop
Type: Pizza and Burgers
Hours: Daily, 6:30pm-10:30pm
Description: Pizza, burgers, tacos and other snacks.



BARS/NIGHTLIFE

With four bars sprinkled throughout the resort, you'll never run out of places to drop in for a drink. An array of international and domestic beverages, as well as fruit juices, soft drinks and bottled water are available all day long. You thirst. They deliver.

Manatees
Swim-up bar. Open daily, 10am-6pm.

Rendezvous
Lobby bar. Open daily, 10am-1am.

Barracuda Bar
Beach bar. Open daily, 11am-6pm.

Veranda
Open daily, 6pm-10pm.



BEACHES AND POOLS

You'll be chilaxin' in style on one of the best beaches in Dominican Republic, where the gentle waves will soothe you right into sheer beach bliss. The resorts expansive pool includes your favorite - a swim up bar. Drink please!

SPORTS/ACTIVITIES

Water

  • Water aerobics
  • Snorkeling
  • Introductory scuba in the pool
  • Windsurfing
  • Water yoga
  • Water Volleyball

Available for an additional charge:

  • Scuba diving
  • Hobie Cats
  • Catamarans

Land

  • Fitness
  • Tennis
  • Ping pong
  • Beach volleyball
  • Basketball
  • Board games
  • Foosball

Golf
Sunscape Puerto Plata is surrounded by a beautiful 18-hole, 72-par golf course, designed by the famous Robert Trent. The challenging Playa Dorada Golf Course, with its exceptional greens and lush Caribbean tropical surroundings, is an excellent choice for sport enthusiasts.



INTERNET

Wireless Internet is available for an additional charge.



SPA SERVICES

A variety of spa services will be available to you at an additional cost.



WEDDING SERVICES

Sunscape Puerto Plata will take care of all your wedding details. Please contact the front desk for more information.



CHILD CARE

The resort's Explorer's Club entertains children ages 3-12. Daily, 9am-9pm.
  • Sandcastle competitions
  • Arts and crafts
  • Theater
  • Playground

The Core Zone caters to tweens and teens ages 13-17. Daily, 10am-10pm.

  • Sports and games for teenagers
  • Backgammon
  • Chess and checkers
  • Foosball
  • Xbox, Playstation, LCD TV
  • Social media events, photography lessons, DJ classes, meet-up mixers

All Explorer's Club staff are certified in CPR for children by the Red Cross.



ADDITIONAL INFORMATION

Location
Sunscape Puerto Plata is located on the Atlantic Beach, and approximately one hour and fifteen minutes from Cibao International Airport (STI).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required in the Deluxe Garden View-Sale room for travel Dec 1, 2016-Dec 22, 2016.
A 4-night minimum stay is required every year for arrivals Dec 26-31.



All hours, fees, amenities, information and services are subject to change without notice.
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6 days, 5 nights
Travel Dates 4/17 - 10/31
Starting at $599 was $1039
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only one day left to book!
Sun Club Room More
4 days, 3 nights
Travel Dates 3/8 - 4/9
Starting at $699 was $989
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST