El Cozumeleno Beach Resort

Mexico - Cozumel

Our Rating
4 Nights with Air from $709 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
3.9
Service
 
4.1
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
3.3
3.7 out of 5
"The staff was very friendly and helpful. Great snorkeling in front of the hotel. I would definitely recommend this hotel." – Cupcake
112 out of 151 (74%) customers would recommend this product to a friend.
from our balcony View form the Pier Mid-day Poolside enjoying new friends Hubby in the Hammock for a Siesta... How would you like this in YOUR room? View from our Room door that doesn't close Sunset from our room Sunset on the beach From the pier bathroom sink Sunset at El Cozumeleno Not so much hot water THE WAITRESS IN THE WORDL
All Customer Reviews
1-4 of 133 reviews. Sort by
January 18, 2016
But for the pillows

The Cozumeleno Resort is a beautiful place. The coral and fish are great for snorkling and swimming and the general staff ie waiters, cooks, cleaning lady are all very helpful and polite. The place is clean. However, their pillows are horrendous, there is nothing worse then having a headache and laying your head on a rock, that is their pillows. Bring your own pillow. The front desk staff is very polite but they will not go out of their way to help you. The room we stayed at had a phone that did not work and the air conditioner was broken also. They changed the phone so we could dial out but no one could call us. We were on the 6th floor and that meant that when my husband was down stairs he had to come up to communicate with me, simply ridiculous. They came three times to supposedly fix our air conditioner, finally they made it so we could turn it on freezing or turn if off. There was no in between temperature, so our room was never comfortable you either freeze or die of heat stroke. Oh yeah it was also leaking. They have only two restaurants, a buffet or seat down. If you want to eat in the nice seat down restaurant you have to get up at 7am to make a line and make a reservation at 8am when the lady gets there. You cannot make a reservation throughout the day. Who the heck wants to get up at 7am while on vacation? The entertainment is so so, I was there for 10 days and they had two shows, the rest were movie nights and the movies are old and boring. We basically spent all our evenings out on the town which is not what you plan on with an all inclusive. We wanted to rent a moped (motorbike) and were told that they do not rent mopeds because it is very dangerous for their guest. That is such a lie, we went into town with a taxi and rented mopeds, we traveled the entire island for 6 days, everyone follows the law and is not dangerous as long as you use common sense of course. The hotel was ugly because they did not tell us that we could rent a moped at a small station right next door. Finally tip you waiter and bartenders otherwise you will not get the best service. The island is beautiful and worth seeing, don't stay in the resort the whole time, go out and venture. Oh yeah haggle the prices at the downtown, they are way over priced. Hope this helps.


1 of 1 found this helpful
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Overall Rating: 3
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
2.0
Room Comfort
 
1.0
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From: Kissimmee, Fl
Age: 45-54
Travel: 1-2 trips/year

December 29, 2015
going back again

We are very happy with this trip. traveling was easy and comfortable. Our arrival at the airport went with out indecent. Outside our contacts greeted us and arranged for our transportation to our resort in short order. We did have a problem when we arrived at our room in the resort. Which was resolved quickly and to our satisfaction. The food was good. The resort was quiet but loaded with activities for everyone. Snorkeling off the beach, Live music, games, and activities for all ages. The resort was clean and comfortable. I would recommend this resort to my family and friends.

Sunset from our room from our balcony
4 of 4 found this helpful
Was this helpful? Yes No
Overall Rating: 4
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Eathampton, MA
Age: 55-64
Travel: 1-2 trips/year

December 14, 2015
great resort

I enjoy most everything about the rest food was excellent pool was excellent people were helpful,and inviting the only problem was the the exercise room with out of three treadmills, only one was in one piece no other equipment in the gym worked


2 of 2 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: NJ
Age: 55-64
Travel: 1-2 trips/year

December 7, 2015
disappointing

Our 7th visit to El Coz and probably our last. Despite booking rooms 8 months in advance, we arrived to find that our request for two double rooms and one king room resulted in three king rooms. Our son, his wife, and two children had one king bed. Our "partial ocean view' was a roof, golf course, and room without a balcony. Although the desk pleaded full house due to a bike race, and promised to move us in two days, we were dumbfounded that our original reservation was not honored. Management needs to get their house in order before we'd ever consider returning.


1 of 1 found this helpful
Was this helpful? Yes No
Overall Rating: 1
Value
 
2.0
Service
 
2.0
Beaches & Pools
 
2.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: Wisconsin
Age: 55-64
Travel: 3-6 trips/year

Room Information

El Cozumeleno Beach Resort features 251 rooms decorated in a Caribbean flair. Each room comes equipped with air-conditioning, telephone, hair dryer, safety deposit box and satellite TV and a balcony or terrace with full or partial ocean views.

Room Details

Garden View
Hotel/Studio Unit Details

Ocean View
Hotel/Studio Unit Details

Deluxe (Adults-Only)
Hotel/Studio Unit Details

What's to Love

El Cozumeleno Beach Resort is a snorkeler's dream with its tranquil beach, clear, glassy waters and all inclusive snorkeling equipment. Even better, the Palancar Reef is only .62 mi off shore.

 

What We'd Change

El Cozumeleno Beach Resort's location is a little too far for a walk into town, but take a cab to save all your energy for shopping and exploring!

 

Why You Should Go

Located near the northern hotel zone, El Cozumeleno Beach Resort makes it easy to enjoy all the action, fabulous diving you can handle, but is also the perfect place for a quieter family vacation.

Available Amenities

  • Tour Assistance
  • Beach
  • Babysitting/Child Care ($)
  • Children's Pool
  • Conference Facilities ($)
  • Cribs Available on Request
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Nightly Entertainment
  • Roll-Away Bed (on request)
  • Snorkeling
  • Pool Bar
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Mini Golf
  • Medical Services ($)
  • Game Room
  • 2 Restaurants
  • 5 Bars/Lounges
  • Porter/Bellhop
  • Elevators
  • Beach Towels
  • Wedding Services ($)
  • Room Service
  • Dry Cleaning Services ($)
  • Boogie Boarding
  • Honeymoon Packages ($)
  • Wireless Internet
  • Free Parking
  • Swim-Up Bar
  • Car Rental Available ($)
  • Dive Shop ($)
  • Non-Smoking
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Coral Reef
  • Deep-Sea Fishing
  • Dining
  • Golf Course(s)
  • Horseback Riding
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Museum(s)
  • Nature Park(s)
  • Shopping
  • Water-Skiing
  • Windsurfing

Map of Local Area

Cozumel, gem of the Mexican Caribbean, located twelve miles off the southern coast of the Yucatan, is a destination for people seeking a laid back vacation that includes the island's world renowned diving or snorkeling its fabled coral reefs.

El Cozumeleno Beach Resort

Playa Santa Pilar, Km 4.5

+52 98 78 72 9530

Hotel Description

Dive into El Cozumeleno Beach Resort, an Island Paradise

Ever wish you lived on a tropical island? You can at least visit one when you escape to an all-inclusive, diving paradise at El Cozumeleno Beach Resort. Located in the northern Hotel Zone of Isla Cozumel, just five minutes from downtown San Miguel, this family-friendly home away from home faces the clear blue waters of the Caribbean against sands so white it's tough to spot seashells.

If you're curious about Davy Jones' Locker, the diving and snorkeling opportunities near El Cozumeleno Beach Resort are second to none. Make plans for reef snorkeling, diving lessons and certification and dives to see the amazing Palancar Reef. If pirate ships are more to your liking, swab the deck of a rental sailboat, take a sunset cruise, or schedule a deep-sea fishing charter, all from one location right in front of the resort.

The landlubbers in your crew can lounge on the sands of the serene beach, hang out on the resort's pier or opt for the three-level, free-form activities pool that includes a jetted section and swim-up bar. Grab something to munch at the poolside snack bar, and then relax under the highest tier behind a waterfall or in the 10-person hot tub. If you need a more Zen-like experience, grab a spot by the "quiet" pool, while the munchkins indulge in the mushroom-shaped shower located in the children's wading pool.

On your way back to the hotel, drop your offspring off at the all inclusive kid's club before taking in 18 holes of golf at Cozumel Country Club right across the street. Designed by the Nicklaus Group, the course is not only environmentally friendly, but offers a challenge for everyone from beginners to experienced players. Gather everyone for an early evening meal at the open-air El Cocal then enjoy live entertainment available three nights a week produced by your friendly and courteous staff.

After a full day, you'll be ready for sweet dreams when you retire to an Ocean Front View room. You've earned it. You're on vacation.

This resort is All-Inclusive
Features include:

  • Breakfast, lunch, dinner and snacks
  • Unlimited domestic and international brand beverages
  • Free entrance to Mr. Sancho's Beach Club


DINING

This resort includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

El Cocal
Type: Buffet
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 11am-5pm; Dinner - daily, 6pm-10pm
Description: Casual open-air, sea-view restaurant serving buffet breakfast, lunch and dinner with an extraordinary view of the Caribbean.

La Veranda
Type: Gourmet
Hours: Daily, 6pm-10pm
Description: Elegant cuisine selected from an a la carte menu. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants, sleeved shirts and closed-toe shoes. Ladies are requested to wear long pants or skirts and closed-toe shoes.

Hours are subject to change.

BARS/NIGHTLIFE

Lobby Bar
Enjoy cocktails or tropical drinks in the lobby, watch your favorite sports or just relax playing cards, backgammon or dominoes. Daily, 8am-midnight.

Snack Bar
Relaxing atmosphere poolside snack bar serving national- and international-brand drinks, as well as snacks, throughout the day. Daily, 8am-11pm.

Wet Bar
Swim-up bar. Daily, 10am-6pm.

Bananas Bar
Located next to the quiet pool. Daily, 10am-6pm.



BEACH

El Cozumeleno Beach Resort's beachfront features calm water that is the perfect spot for snorkeling and diving. Guests can also enjoy free snorkeling equipment and beach toys for kids under 8.

POOLS

El Cozumeleno Beach Resort features 5 pools including a three-level, free-form activities pool with jetted sections and a swim-up bar, an open-air "domed" pool that is adjoined by a 10-person hot tub and a quiet pool. Guests also have access to complimentary diving classes in the resort's pools.

SPORTS/ACTIVITIES

Water

  • Kayaking
  • Boogie boards
  • Swimming

Available for an additional charge:

  • Diving
  • Snorkeling
  • Jet-skiing
  • Motor boating
  • Parasailing
  • Fishing

Land

  • Bicycle tours
  • Tennis
  • Mini golf
  • Fitness equipment
  • Volleyball

El Cozumeleño Beach Resort has been the favorite Hotel of Athletes during different sports events that are held every year on Cozumel Island, and offers facilities which allow the professional and amateur high performance training. The resort offers medical service & transportation on Ironman and 70.3 events, especially designed buffets and special training rates for athletes all year long.

Golf
El Cozumeleno's golf course is located just across the street from the resort. Cozumel Country Club is an environmentally friendly, 72-par golf course, designed by the Nicklaus Design Group.



INTERNET

El Cozumeleno Beach Resort offers complimentary Wi-Fi in the lobby and other common areas.

WEDDING SERVICES

El Cozumeleno Beach Resort offers a number of wedding and vow-renewal packages that are sure to make your dream wedding a reality. Please contact the resort directly for more information about packages, special prices and arrangements for groups or individuals, as well as professional wedding coordinator services.

Guests married within a 12-month period may also take advantage of special Honeymoon amenities such as romantic room decor and a bottle of house red wine. A copy of the wedding certificate must be presented at check in.



CHILD CARE

The resort provides child care and supervised programs for kids up to 12 years of age at a supervised children's club. On the first night of their stay, kids will receive a welcome glass of milk and cookies.

The resort also provides a children's swimming pool with a mushroom shower.



ADDITIONAL INFORMATION

Location
El Cozumeleno Beach Resort is located 3.75 miles from Cozumel International Airport (CZM) and approximately 5-10 minutes to San Miguel by car.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 5-night minimum stay is required for travel Dec 26, 2015-Jan 2, 2016.

Age Restrictions
No groups or individual reservations of spring- or summer-break students are allowed. If you fail to comply with this restriction, you will be denied check-in at the resort.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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Depart:  
Number of Rooms:
 
Room 1 Details:
  • Garden View Room
  • Travel: May 1 - June 30
  • Book By: February 16
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5 days, 4 nights
Travel Dates 4/2 - 4/30
Starting at $709 was $1099
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
Ocean View Room
5 days, 4 nights
Travel Dates 2/27 - 3/31
Starting at $919 was $1289
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Starting at $709 was $1039
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Travel Dates 7/2 - 8/6
Starting at $759 was $1089
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5 days, 4 nights
Travel Dates 8/7 - 10/31
Starting at $749 was $1179
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Call one of our U.S. based Beach Experts.

(800) 915-2322
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