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El Cozumeleno Beach Resort

Mexico - Cozumel

Our Rating
4 Nights with Air from $809 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
3.9
Service
 
4.2
Beaches & Pools
 
4.1
Dining Options
 
3.0
Room Comfort
 
3.4
3.8 out of 5
"My husband and I went with another couple and had a blast!! The staff was amazing and very friendly! The pool was awesome and fun!! Would totally go back!" – Jeffy
194 out of 256 (76%) customers would recommend this product to a friend.
Perfect place 2nd room view Mid-day Poolside enjoying new friends Hubby in the Hammock for a Siesta... How would you like this in YOUR room? View from our Room door that doesn't close From the pier bathroom sink Sunset on the beach! Sunset at El Cozumeleno Not so much hot water View from main restaurant THE WAITRESS IN THE WORDL Balcony View from our balcony View form the Pier Sunrise Balcony View View from our balcony! Sunset from our room Great view Sunset on the beach Morning coffee view Sunset Room View View off our balcony 5rh floor
All Customer Reviews
1-4 of 233 reviews. Sort by
August 30, 2016

Didn't feel service was genuine. Took a long time to book tours. Food at buffet left out too long in hot weather next to beach. Alcoholic drinks were poor. Minimal alcohol in them despite asking for any form of upgrade in rum or vodka used. Rooms were great. Air conditioning was optimum. Beach pretty Rocky. Taxi service is tricky. They make up prices Beware. Would go to southern tip of cozumelnext tome


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
1.0
Room Comfort
 
5.0
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From: Massachusetts
Age: 45-54

August 29, 2016
First Time!

This was our first trip to Mexico for recreation. We traveled with our son and daughter-in-law who had done several all-inclusives to Mexico at other resorts. We loved it! The staff was friendly, catered to our needs and frequently strolled the beach offering us drinks! Cooking staff could answer questions about ingredients generally, for allergies. The buffet food was good and varied. The fish was excellent, which for me is an indicator of freshness and quality. The alcohol was plentiful, and water and ice always available at the bar; however, only one bottle of water was delivered to the room daily. Bottled water was sold by the bottle or case at the front desk (we did not purchase, but refilled our own bottles frequently). This seemed odd for an all-inclusive. A second meal option was the indoor restaurant, which required reservations (and long pants and closed toe shoes for men) for dinner. They offered the same menu each day but you could walk in at lunch. Our family said despite the limited food options, the resort had the best food of any of their MX experiences. We enjoyed everything! We had a great time snorkeling right off the beach, hanging out in the pools and relaxing in the hammocks. The view from our ocean-front balcony was well worth the up-charge. Staff was constantly cleaning, but in a very unobtrusive manner. The place was very clean! Can't wait to go back!!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Colorado
Age: 55-64
Travel: 1-2 trips/year

August 24, 2016
RIP OF FROM THE START

NUMBER ONE $78.00 RT. TRANSFER FEE THRU AMSTAR, FROM AIRPORT TO HOTEL. ANY TAXI WOULD ONLY COST $16.00 RT. IN FACT THE HOTEL PUT US IN A SMALL LITTLE TAXI FOR OUR RETURN TO THE AIRPORT. NUMBER TWO COULD NOT GET A STRAIGHT ANSWER ON THE EXCHANGE RATE TO US$. I THING THE HOTEL CHARGES A % FOR THE CONVERSION. NOT BEING ABLE TO GET THE PROPER INFO I AM SURE I OVER TIPPED . NUMBER THREE AMSTAR EXCURSIONS ARE GROSSLY INFLATED, THE SAME EXCURSIONS CAN BE BOOKED DIRECT FOR MUCH LESS MONEY BY GOING DIRECT TO THE COMPANY OFFERING THE TRIP. NUMBER FOUR WHILE THE SERVICE WAS EXCELLENT AND THE HOTELS IS VERY CLEAN AND ATTRACTIVE THE FOOD OFFERED WAS SUCH LOW QUALITY WE WERE FORCE TO GO OUT TO EAT SEVERAL NIGHTS.


2 of 3 found this helpful
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Overall Rating: 1
Value
 
1.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
1.0
Room Comfort
 
4.0
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From: FORT MYERS, FL.
Age: 55-64
Travel: 3-6 trips/year

August 24, 2016
Garbage

I stood there August 12-17. When we first arrived it looked really nice. Everyone was Very friendly. The hotel has two different buildings. A new and old side and unfortunately our room was in the older side. They really need to upgrade their hotel. Our bed was so hard, the cleaning service was HORRIBLE. I would walk in my socks and I would clean the floor with them. The Mirrors were the same I would wipe it and you can see the dirt on the napkin. They will come fix the beds and use the same sheets. They won't even change them. The drinks at the bar are gross and watery. The food was gross, they have the same thing everyday. I ate hamburgers the whole time there because everything else was nasty. Most of the time I would go out to eat ( which was pointless to the whole all inclusive resort ) The only thing that was good was the employees. They were very friendly and really tried their best to help you with what they could. I would NOT go back.


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Overall Rating: 3
Value
 
2.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
1.0
Room Comfort
 
2.0
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From: Brooklyn, NY
Age: 19-24
Travel: 1-2 trips/year

Room Information

El Cozumeleno Beach Resort features 251 rooms decorated in a Caribbean flair. Each room comes equipped with air-conditioning, telephone, hair dryer, safety deposit box and satellite TV and a balcony or terrace with full or partial ocean views.

Room Details

Garden View
Hotel/Studio Unit Details

Ocean View
Hotel/Studio Unit Details

Deluxe (Adults-Only)
Hotel/Studio Unit Details

Ocean View Super Saver
Hotel/Studio Unit Details

What's to Love

El Cozumeleno Beach Resort is a snorkeler's dream with its tranquil beach, clear, glassy waters and all inclusive snorkeling equipment. Even better, the Palancar Reef is only .62 mi off shore.

 

What We'd Change

El Cozumeleno Beach Resort's location is a little too far for a walk into town, but take a cab to save all your energy for shopping and exploring!

 

Why You Should Go

Located near the northern hotel zone, El Cozumeleno Beach Resort makes it easy to enjoy all the action, fabulous diving you can handle, but is also the perfect place for a quieter family vacation.

Available Amenities

  • Tour Assistance
  • Beach
  • Babysitting/Child Care ($)
  • Children's Pool
  • Conference Facilities ($)
  • Cribs Available on Request
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Nightly Entertainment
  • Roll-Away Bed (on request)
  • Snorkeling
  • Pool Bar
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Mini Golf
  • Medical Services ($)
  • Game Room
  • 2 Restaurants
  • 5 Bars/Lounges
  • Porter/Bellhop
  • Elevators
  • Beach Towels
  • Wedding Services ($)
  • Room Service
  • Dry Cleaning Services ($)
  • Boogie Boarding
  • Honeymoon Packages ($)
  • Wireless Internet
  • Free Parking
  • Swim-Up Bar
  • Car Rental Available ($)
  • Dive Shop ($)
  • Non-Smoking
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Coral Reef
  • Deep-Sea Fishing
  • Dining
  • Golf Course(s)
  • Horseback Riding
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Museum(s)
  • Nature Park(s)
  • Shopping
  • Water-Skiing
  • Windsurfing

Map of Local Area

Cozumel, gem of the Mexican Caribbean, located twelve miles off the southern coast of the Yucatan, is a destination for people seeking a laid back vacation that includes the island's world renowned diving or snorkeling its fabled coral reefs.

El Cozumeleno Beach Resort

Playa Santa Pilar, Km 4.5

+52 98 78 72 9530

Hotel Description

Dive into El Cozumeleno Beach Resort, an Island Paradise

Ever wish you lived on a tropical island? You can at least visit one when you escape to an all-inclusive, diving paradise at El Cozumeleno Beach Resort. Located in the northern Hotel Zone of Isla Cozumel, just five minutes from downtown San Miguel, this family-friendly home away from home faces the clear blue waters of the Caribbean against sands so white it's tough to spot seashells.

If you're curious about Davy Jones' Locker, the diving and snorkeling opportunities near El Cozumeleno Beach Resort are second to none. Make plans for reef snorkeling, diving lessons and certification and dives to see the amazing Palancar Reef. If pirate ships are more to your liking, swab the deck of a rental sailboat, take a sunset cruise, or schedule a deep-sea fishing charter, all from one location right in front of the resort.

The landlubbers in your crew can lounge on the sands of the serene beach, hang out on the resort's pier or opt for the three-level, free-form activities pool that includes a jetted section and swim-up bar. Grab something to munch at the poolside snack bar, and then relax under the highest tier behind a waterfall or in the 10-person hot tub. If you need a more Zen-like experience, grab a spot by the "quiet" pool, while the munchkins indulge in the mushroom-shaped shower located in the children's wading pool.

On your way back to the hotel, drop your offspring off at the all inclusive kid's club before taking in 18 holes of golf at Cozumel Country Club right across the street. Designed by the Nicklaus Group, the course is not only environmentally friendly, but offers a challenge for everyone from beginners to experienced players. Gather everyone for an early evening meal at the open-air El Cocal then enjoy live entertainment available three nights a week produced by your friendly and courteous staff.

After a full day, you'll be ready for sweet dreams when you retire to an Ocean Front View room. You've earned it. You're on vacation.

This resort is All-Inclusive
Features include:

  • Breakfast, lunch, dinner and snacks
  • Unlimited domestic and international brand beverages
  • Free entrance to Mr. Sancho's Beach Club


DINING

This resort includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

El Cocal
Type: Buffet
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 11am-5pm; Dinner - daily, 6pm-10pm
Description: Casual open-air, sea-view restaurant serving buffet breakfast, lunch and dinner with an extraordinary view of the Caribbean.

La Veranda
Type: Gourmet
Hours: Daily, 6pm-10pm
Description: Elegant cuisine selected from an a la carte menu. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants, sleeved shirts and closed-toe shoes. Ladies are requested to wear long pants or skirts and closed-toe shoes.

Hours are subject to change.

BARS/NIGHTLIFE

Lobby Bar
Enjoy cocktails or tropical drinks in the lobby, watch your favorite sports or just relax playing cards, backgammon or dominoes. Daily, 8am-midnight.

Snack Bar
Relaxing atmosphere poolside snack bar serving national- and international-brand drinks, as well as snacks, throughout the day. Daily, 8am-11pm.

Wet Bar
Swim-up bar. Daily, 10am-6pm.

Bananas Bar
Located next to the quiet pool. Daily, 10am-6pm.



BEACH

El Cozumeleno Beach Resort's beachfront features calm water that is the perfect spot for snorkeling and diving. Guests can also enjoy free snorkeling equipment and beach toys for kids under 8.

POOLS

El Cozumeleno Beach Resort features 5 pools including a three-level, free-form activities pool with jetted sections and a swim-up bar, an open-air "domed" pool that is adjoined by a 10-person hot tub and a quiet pool. Guests also have access to complimentary diving classes in the resort's pools.

SPORTS/ACTIVITIES

Water

  • Kayaking
  • Boogie boards
  • Swimming

Available for an additional charge:

  • Diving
  • Snorkeling
  • Jet-skiing
  • Motor boating
  • Parasailing
  • Fishing

Land

  • Bicycle tours
  • Tennis
  • Mini golf
  • Fitness equipment
  • Volleyball

El Cozumeleño Beach Resort has been the favorite Hotel of Athletes during different sports events that are held every year on Cozumel Island, and offers facilities which allow the professional and amateur high performance training. The resort offers medical service & transportation on Ironman and 70.3 events, especially designed buffets and special training rates for athletes all year long.

Golf
El Cozumeleno's golf course is located just across the street from the resort. Cozumel Country Club is an environmentally friendly, 72-par golf course, designed by the Nicklaus Design Group.



INTERNET

El Cozumeleno Beach Resort offers complimentary Wi-Fi in the lobby and other common areas.

WEDDING SERVICES

El Cozumeleno Beach Resort offers a number of wedding and vow-renewal packages that are sure to make your dream wedding a reality. Please contact the resort directly for more information about packages, special prices and arrangements for groups or individuals, as well as professional wedding coordinator services.

Guests married within a 12-month period may also take advantage of special Honeymoon amenities such as romantic room decor and a bottle of house red wine. A copy of the wedding certificate must be presented at check in.



CHILD CARE

The resort provides child care and supervised programs for kids up to 12 years of age at a supervised children's club. On the first night of their stay, kids will receive a welcome glass of milk and cookies.

The resort also provides a children's swimming pool with a mushroom shower.



ADDITIONAL INFORMATION

Location
El Cozumeleno Beach Resort is located 3.75 miles from Cozumel International Airport (CZM) and approximately 5-10 minutes to San Miguel by car.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 4-night minimum stay is required for travel Dec 24, 2016 - Jan 2, 2017.

Age Restrictions
No groups or individual reservations of spring- or summer-break students are allowed. If you fail to comply with this restriction, you will be denied check-in at the resort.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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Depart:  
Number of Rooms:
 
Room 1 Details:
  • Garden View Room
  • Travel: Now - December 16
  • Book By: December 12
  • Excludes Sep 14-18
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5 days, 4 nights
Travel Dates 9/30 - 12/23
Starting at $809 was $1169
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 3 days left to book!
5 days, 4 nights
Travel Dates 1/3 - 4/21
Starting at $1079 was $1369
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!
5 days, 4 nights
Travel Dates 4/22 - 7/7
Starting at $949 was $1239
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST