El Cozumeleno Beach Resort

Cozumel

Our Rating
4 Nights with Air from $639 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating 116 Reviews
Value
 
3.9
Service
 
4.1
Beaches & Pools
 
4.1
Dining Options
 
3.1
Room Comfort
 
3.4
3.8 out of 5
"The staff was very friendly and helpful. Great snorkeling in front of the hotel. I would definitely recommend this hotel." – Cupcake
104 out of 134 (78%) customers would recommend this product to a friend. Read All Reviews
View from our Room From the pier Sunset at El Cozumeleno View form the Pier Mid-day Poolside enjoying new friends THE WAITRESS IN THE WORDL Hubby in the Hammock for a Siesta... Not so much hot water Sunset on the beach How would you like this in YOUR room?
All Customer Reviews
1-4 of 116 reviews. Sort by
May 2, 2015
JerseyGrl

This is place was very nice and romantic. We went during a big swim meet so everything was well kept and veRy clean...even the beach....the water is just amazing to see and super crystal clear blue. The snorkeling gear provided by the hotel was nice and new and clean...the hotel is not very fancy but the workers make you feel extra special...tipping the cleaning lady got us fresh linens and plenty of water and clean towels...at the buffet the waiters were very attentive and funny...they served you with pleasure..we tipped every time because you can see how hard they work and with what pleasure the did it....it was nice to be able to leave the resort with no worries...the cab fare was very reasonable...beautiful sites to see all over the island...we took a tour of the island and completed it in a day..worth doing because the tour guide was nice too and very knowledgeable. ...the food at the buffet would have a little variety...I thought I would be able to find a bigger selection of Mexican food...overall the food was always fresh and good...I loved being able to grab food at any time from 7am-10pm...that's not found too often but at Anytime you went there was always something good and fresh available to eat... they a daily drink with a special name each day like one day they had a Spider-Man and the drink was layered in red white and blue colored liquor....this hotel needs better entertainers ...they need to have more things to do in the evening for the guest...they had movie night one night but that was it...I think they could come up with more things to do like traditional Mexican dances...overall this was a nice relaxing place to stay...I would go back


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Hoboken,Nj
Age: 25-34
Travel: 1-2 trips/year

April 29, 2015
Worst Purchase Ever

I'm not sure where to start with this resort. To be perfectly honest I would not EVER recommend this place to anyone. Other Guest we talked to in the Resort was trying to get an early filght out just like us. The food was alful! If you like eating wiht birds in your food then this please might be for you. The air condition did not work in the rooms, we complained 3 times and each time they said "ten minutes it will be fine" well 6 day later it was still not fine. The sheets had holes in them, no hot water, no towels, every day sometimes 3 times a day I have to call for towels.and you have to ask if you could have bottles water sent to your room. If you wanted a bigger bottle of water other than the small bottles they offered you then you had to pay $ 2.00 They only provided you with 2 small bottles a day. I hope this review helps others from experienancing the same. The plus side was that you don't spend alot of time in your room so the view and weather was great.


1 of 1 found this helpful
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Overall Rating: 1
Value
 
1.0
Service
 
2.0
Beaches & Pools
 
2.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: Louisville
Age: 45-54

April 21, 2015
Overall a Good Experience

We went on our honeymoon to Cozumel not quite sure what to expect. The resort was fairly nice, and all of the people there were very friendly and helpful. They would do their best to make sure you were comfortable. The staff at the restaurants were always checking up on my wife and I to make sure we had all the food and drink that we needed, and they did an excellent job of taking care of us in the pool area as well. The pool area is very nice although not always as clean as I'd like it to be in some areas. They do try to keep it clean as we've seen them cleaning throughout the day, but occasionally some of the corners get a little murky. The pool area was fairly large, and my wife and I were able to borrow a volleyball and football from the resort to throw around in the pool without getting in other people's way. The beach seems to be a manufactured beach, but it's not bad. The snorkeling at the beach is pretty awesome as there are lots of beautiful fish and interesting rock features. My recommendation is to watch where you step as some of the rocks are quite sharp! The dining options here aren't the best. I would very strongly recommend eating breakfast and lunch in La Veranda (the inside restaurant) as much as possible as the buffet style food is hit or miss (although usually a miss). I wouldn't go so far as to say the food was terrible, because it wasn't, it just wasn't good. If you order food fresh from the grill in El Cocal (the outdoor restaurant), it was usually really good, but my wife and I ended up avoiding the buffet as much as possible. The folks cooking at the grill and waiters inside are willing to cook off the menu items if you request them, and they usually taste pretty good. I didn't bring a pair of pants, so we weren't able to go to La Veranda at night (La Veranda requires a reservation for dinner and requires dressier clothing, men must wear pants and closed shoes, women must wear dresses, a skirt, or pants and closed shoes). The room overall was fairly nice, but we were not prepared for how firm the bed was. I talked to a few other folks who stayed at the resort, and they mentioned that this is actually normal when staying at resorts in Mexico, so I can't really be upset with El Cozumeleno for this. They do have egg crates for extra padding on top of the mattress, but it still wasn't very comfortable. I'd take this part of my review with a grain of salt though as I've been very jaded by sleeping on a tempurpedic at home.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: Austin, TX
Age: 25-34
Travel: 1-2 trips/year

April 14, 2015

Would not recommend this resort. We arrived with four people and they gave us a one bed room. Food was terrible, very little buffet choices and not much changed.


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Overall Rating: 1
Value
 
1.0
Service
 
2.0
Beaches & Pools
 
4.0
Dining Options
 
1.0
Room Comfort
 
5.0
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From: WI
Age: 45-54
Travel: 1-2 trips/year

Room Information

El Cozumeleno Beach Resort features 251 rooms decorated in a Caribbean flair. Each room comes equipped with air-conditioning, telephone, hair dryer, safety deposit box and satellite TV and a balcony or terrace with full or partial ocean views.

Room Details

Garden View
Hotel/Studio Unit Details

Ocean View
Hotel/Studio Unit Details

Deluxe - Adult Only
Hotel/Studio Unit Details

What's to Love

El Cozumeleno Beach Resort is a snorkeler's dream with its tranquil beach, clear, glassy waters and all inclusive snorkeling equipment. Even better, the Palancar Reef is only .62 mi off shore.

 

What We'd Change

El Cozumeleno Beach Resort's location is a little too far for a walk into town, but take a cab to save all your energy for shopping and exploring!

 

Why You Should Go

Located near the northern hotel zone, El Cozumeleno Beach Resort makes it easy to enjoy all the action, fabulous diving you can handle, but is also the perfect place for a quieter family vacation.

Available Amenities

  • Tour Assistance
  • Beach
  • Babysitting/Child Care ($)
  • Children's Pool
  • Conference Facilities ($)
  • Cribs Available on Request
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Nightly Entertainment
  • Roll-Away Bed (on request)
  • Snorkeling
  • Pool Bar
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Mini Golf
  • Medical Services ($)
  • Game Room
  • 2 Restaurants
  • 5 Bars/Lounges
  • Porter/Bellhop
  • Elevators
  • Beach Towels
  • Wedding Services ($)
  • Room Service
  • Dry Cleaning Services ($)
  • Boogie Boarding
  • Honeymoon Packages ($)
  • Wireless Internet
  • Free Parking
  • Swim-Up Bar
  • Car Rental Available ($)
  • Dive Shop ($)
  • Non-Smoking
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Coral Reef
  • Deep-Sea Fishing
  • Dining
  • Golf Course(s)
  • Horseback Riding
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Museum(s)
  • Nature Park(s)
  • Shopping
  • Water-Skiing
  • Windsurfing

Map of Local Area

Cozumel, gem of the Mexican Caribbean, located twelve miles off the southern coast of the Yucatan, is a destination for people seeking a relaxing, laid back vacation that includes the island's world renowned diving or snorkeling its fabled coral reefs.

El Cozumeleno Beach Resort

Playa Santa Pilar, Km 4.5

+52 98 78 72 9530

Hotel Description

Dive into El Cozumeleno Beach Resort, an Island Paradise

Ever wish you lived on a tropical island? You can at least visit one when you escape to an all-inclusive, diving paradise at El Cozumeleno Beach Resort. Located in the northern Hotel Zone of Isla Cozumel, just five minutes from downtown San Miguel, this family-friendly home away from home faces the clear blue waters of the Caribbean against sands so white it's tough to spot seashells.

If you're curious about Davy Jones' Locker, the diving and snorkeling opportunities near El Cozumeleno Beach Resort are second to none. Make plans for reef snorkeling, diving lessons and certification and dives to see the amazing Palancar Reef. If pirate ships are more to your liking, swab the deck of a rental sailboat, take a sunset cruise, or schedule a deep-sea fishing charter, all from one location right in front of the resort.

The landlubbers in your crew can lounge on the sands of the serene beach, hang out on the resort's pier or opt for the three-level, free-form activities pool that includes a jetted section and swim-up bar. Grab something to munch at the poolside snack bar, and then relax under the highest tier behind a waterfall or in the 10-person hot tub. If you need a more Zen-like experience, grab a spot by the "quiet" pool, while the munchkins indulge in the mushroom-shaped shower located in the children's wading pool. If you want to get out and explore the area, head over to Discover Mexico Theme Park, where you'll get two free tickets per room to enjoy all the attractions this miniature Mexico has to offer. From now until August 31, 2015, head over to the Playa Mia Water Park, where you can take advantage of 2 free tickets per room to use during your stay.

On your way back to the hotel, drop your offspring off at the all inclusive kid's club before taking in 18 holes of golf at Cozumel Country Club right across the street. Designed by the Nicklaus Group, the course is not only environmentally friendly, but offers a challenge for everyone from beginners to experienced players. Gather everyone for an early evening meal at the open-air El Cocal then enjoy live entertainment available three nights a week produced by your friendly and courteous staff.

After a full day, you'll be ready for sweet dreams when you retire to an Ocean Front View room. You've earned it. You're on vacation.

This resort is All-Inclusive
Features include:

  • Breakfast, lunch, dinner and snacks
  • Unlimited domestic and international brand beverages


DINING

This resort includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

El Cocal
Type: Buffet
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 11am-5pm; Dinner - daily, 6pm-10pm
Description: Casual open-air, sea-view restaurant serving buffet breakfast, lunch and dinner with an extraordinary view of the Caribbean.

La Veranda
Type: Gourmet
Hours: Daily, 6pm-10pm
Description: Elegant cuisine selected from an a la carte menu. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants, sleeved shirts and closed-toe shoes. Ladies are requested to wear long pants or skirts and closed-toe shoes.

Hours are subject to change.

BARS/NIGHTLIFE

Lobby Bar
Enjoy cocktails or tropical drinks in the lobby, watch your favorite sports or just relax playing cards, backgammon or dominoes. Daily, 8am-midnight.

Snack Bar
Relaxing atmosphere poolside snack bar serving national- and international-brand drinks, as well as snacks, throughout the day. Daily, 8am-11pm.

Wet Bar
Swim-up bar. Daily, 10am-6pm.

Bananas Bar
Located next to the quiet pool. Daily, 10am-6pm.



BEACH

El Cozumeleno Beach Resort's beachfront features calm water that is the perfect spot for snorkeling and diving. Guests can also enjoy free snorkeling equipment and beach toys for kids under 8.

POOLS

El Cozumeleno Beach Resort features 5 pools including a three-level, free-form activities pool with jetted sections and a swim-up bar, an open-air "domed" pool that is adjoined by a 10-person hot tub and a quiet pool. Guests also have access to complimentary diving classes in the resort's pools.

SPORTS/ACTIVITIES

Water

  • Kayaking
  • Boogie boards
  • Swimming

Available for an additional charge:

  • Diving
  • Snorkeling
  • Jet-skiing
  • Motor boating
  • Parasailing
  • Fishing

Land

  • Bicycle tours
  • Tennis
  • Mini golf
  • Fitness equipment
  • Volleyball

Golf
El Cozumeleno's golf course is located just across the street from the resort. Cozumel Country Club is an environmentally friendly, 72-par golf course, designed by the Nicklaus Design Group.



INTERNET

El Cozumeleno Beach Resort offers complimentary Wi-Fi in the lobby and other common areas.

WEDDING SERVICES

El Cozumeleno Beach Resort offers a number of wedding and vow-renewal packages that are sure to make your dream wedding a reality. Please contact the resort directly for more information about packages, special prices and arrangements for groups or individuals, as well as professional wedding coordinator services.

Guests married within a 12-month period may also take advantage of special Honeymoon amenities such as romantic room decor and a bottle of house red wine. A copy of the wedding certificate must be presented at check in.



CHILD CARE

The resort provides child care and supervised programs for kids up to 12 years of age at a supervised children's club. On the first night of their stay, kids will receive a welcome glass of milk and cookies.

The resort also provides a children's swimming pool with a mushroom shower.



ADDITIONAL INFORMATION

Location
El Cozumeleno Beach Resort is located 3.75 miles from Cozumel International Airport (CZM) and approximately 5-10 minutes to San Miguel by car.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Age Restrictions
No groups or individual reservations of spring- or summer-break students are allowed. If you fail to comply with this restriction, you will be denied check-in at the resort.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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Depart:  
Number of Rooms:
 
Room 1 Details:
  • Garden View Room
  • Free Theme Park Entrance
  • Travel: July 3 - August 13
  • Book By: August 11
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Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST