El Cozumeleno Beach Resort

Cozumel

Our Rating
3 Nights with Air from $599 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating 119 Reviews
Value
 
3.9
Service
 
4.1
Beaches & Pools
 
4.1
Dining Options
 
3.1
Room Comfort
 
3.4
3.8 out of 5
"The staff was very friendly and helpful. Great snorkeling in front of the hotel. I would definitely recommend this hotel." – Cupcake
106 out of 137 (77%) customers would recommend this product to a friend. Read All Reviews
View form the Pier Mid-day Poolside enjoying new friends Hubby in the Hammock for a Siesta... How would you like this in YOUR room? View from our Room door that doesn't close Sunset on the beach From the pier bathroom sink Sunset at El Cozumeleno Not so much hot water THE WAITRESS IN THE WORDL
All Customer Reviews
1-4 of 119 reviews. Sort by
June 21, 2015
Worst vacation packager

first room's door wouldn't close; room was also hot and dirty. second room smelled of mold - beds were like laying on rocks - food was horrible at all locations of this hotel. A/C wasn't working so room stayed warm. No A/C in dining room. (we were told we had to wear dresses and no flip flops) - we went downtown and purchased 2 dresses and made reservations - no one was dressed up - really - spent additional $70.00 for dresses. Pools were very dirty all the time. no skimmers in pool so there was hair and all kinds of stuff. had sunday thru thursday package for $1527.00 and will NEVER book this hotel again. Pictures nothing like what actual rooms look like. Very disappointed with Cheap Caribbean and any other company selling trips to this hotel. Most of the staff were rude and not polite at all. I have been sick since Tuesday and couldn't wait to get home.

bathroom sink door that doesn't close
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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: Katy, TX
Age: 55-64
Travel: 1-2 trips/year

June 20, 2015
Good 1st Experience!

This was my first time at an all-inclusive and it was fun (despite the fact that it rained or was overcast almost the entire time) we were still able to have a great first experience! Staff - The staff was amazing!! Manuela was one of the activity directors and she had the best attitude (despite the rain) and was able to get people to be a part of the fun activities they offered! Gabriella was at the front desk and she was great when helping us check in (the airline lost my friend's luggage) and figure out who to contact at the airport to find the luggage and where to go in town to get clothes if need be (and we needed to - luggage never came!) The wait staff were really great too, the bartenders were busy all the time, yet they still were happy and would strike up conversations! Room - We were signed up for 2 double beds in a garden level room. When we checked in they told us that there were no rooms left, so they needed to upgrade us to a ocean view room "if that was ok" OF COURSE it's ok! We just traveled for 9 hours, lost a bag of luggage and it's cloudy in Mexico, that would be great! We were on the 6th floor with a great ocean view room. Less roudy, we actually never saw anyone else on our floor. The room itself was nothing special, it was a decent size, but nothing really stood out about it. The drain did not work in the tub/shower and would have standing water and the toilet would run for hours unless you wanted to physically try and fix it, but it wasn't that bad! Food - Not the best. I've always heard about the food not being the best at these places and that was the case, but it was food! There are only 2 restaurants, one that had a dress code and you needed to have a reservation made the day that you wanted to eat there. The other was a buffet, cool area with a thatched roof overlooking the ocean. Lots of food options but nothing special about the food. I was actually surprised that we were in Mexico and they didn't really have any Mexican food, and if they did it was not that tasty... thinking you'd get more authentic meals, but not really. There definitely was a lot of food and we were full, they also had a snack bar that was open all the time with nacho cheese, french fries, burgers, chicken nuggets (definitely catering to the "stereotypical American" crowd... or what they think Americans would want to eat...) But like I said, it was food, we were never hungry and the wait staff was awesome! Drink - I was super excited to have drinks at my beckon call for this trip! Like I said about the food, they were good, but not the best. If you like to actually taste your alcohol, you will not be able to unless you order a double or triple shot, which i found out a few days in, was actually possible to ask for! I also would get 2 drinks at a time because it would get kinda crazy at the bar and only had 1 bartender who was making drinks for guests at the pool but also at the restaurants. The only had 1 type of beer on tap (assuming it was Dos Equis? there was no label) I also got a tip from the seasoned Mexican vacationers that you can bring your own "big gulp" or water bottles and they will fill it up for you with whatever drink you want, so you could continue to drink for awhile without having to continue to go up and get another 6-8oz cup of beer. Pools/Beach - Beach was nice, white sand, blue clear water, but there was not a lot of sand, maybe 8' worth? I have heard that Cancun was awesome with the white sandy beaches and turquoise waters. The pools were fun, they had quite a few, both for little kids and deeper for adults. I was super excited to try out the swim up bar but since it was overcast and then rained the following 2 days, they had it closed and i wasn't able to... next time! Amenities/Activities - Even with the rain they still had a list of activities that you could participate in - we mini golfed, snorkeled, played bean bags, participated in bingo and music trivia. They also had horseshoe tournaments, live bands perform, traditional Mexican music and dancing, sand volleyball, a kids gym area, early morning stretching classes, biking tours, etc. We would have participated in more if the weather would have cooperated. I think overall it was a good resort for what you pay for. I think if/when I go back to Mexico I would go to another part (on the mainland) and stay at another all-inclusive that might have more to offer - more pools, more restaurants and bars, etc. But if you don't have anything to compare this too - your first time like mine - it is definitely worth the "cheap" money that you paid and you will still have a fun time, cause let's face it, you're in Mexico and not working!


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Minneapolis, MN
Age: 25-34

June 11, 2015
Awesome!

First time in cozumel and at cozumeleno and we couldn't have asked for more! Clean , cold ,spacious rooms. Amazing snorkeling and great pools. Food was great, especially breakfast. We will be back and I strongly recommend el cozumeleno beach resort to everyone. Unbelievably affordable . Cleanest beachfront resort ever! My hats off to the staff and management. Job well done! Thank you for our great memories.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Arkansas
Age: 35-44
Travel: 1-2 trips/year

May 2, 2015
JerseyGrl

This is place was very nice and romantic. We went during a big swim meet so everything was well kept and veRy clean...even the beach....the water is just amazing to see and super crystal clear blue. The snorkeling gear provided by the hotel was nice and new and clean...the hotel is not very fancy but the workers make you feel extra special...tipping the cleaning lady got us fresh linens and plenty of water and clean towels...at the buffet the waiters were very attentive and funny...they served you with pleasure..we tipped every time because you can see how hard they work and with what pleasure the did it....it was nice to be able to leave the resort with no worries...the cab fare was very reasonable...beautiful sites to see all over the island...we took a tour of the island and completed it in a day..worth doing because the tour guide was nice too and very knowledgeable. ...the food at the buffet would have a little variety...I thought I would be able to find a bigger selection of Mexican food...overall the food was always fresh and good...I loved being able to grab food at any time from 7am-10pm...that's not found too often but at Anytime you went there was always something good and fresh available to eat... they a daily drink with a special name each day like one day they had a Spider-Man and the drink was layered in red white and blue colored liquor....this hotel needs better entertainers ...they need to have more things to do in the evening for the guest...they had movie night one night but that was it...I think they could come up with more things to do like traditional Mexican dances...overall this was a nice relaxing place to stay...I would go back


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Hoboken,Nj
Age: 25-34
Travel: 1-2 trips/year

Room Information

El Cozumeleno Beach Resort features 251 rooms decorated in a Caribbean flair. Each room comes equipped with air-conditioning, telephone, hair dryer, safety deposit box and satellite TV and a balcony or terrace with full or partial ocean views.

Room Details

Garden View
Hotel/Studio Unit Details

Ocean View
Hotel/Studio Unit Details

Deluxe - Adult Only
Hotel/Studio Unit Details

What's to Love

El Cozumeleno Beach Resort is a snorkeler's dream with its tranquil beach, clear, glassy waters and all inclusive snorkeling equipment. Even better, the Palancar Reef is only .62 mi off shore.

 

What We'd Change

El Cozumeleno Beach Resort's location is a little too far for a walk into town, but take a cab to save all your energy for shopping and exploring!

 

Why You Should Go

Located near the northern hotel zone, El Cozumeleno Beach Resort makes it easy to enjoy all the action, fabulous diving you can handle, but is also the perfect place for a quieter family vacation.

Available Amenities

  • Tour Assistance
  • Beach
  • Babysitting/Child Care ($)
  • Children's Pool
  • Conference Facilities ($)
  • Cribs Available on Request
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Nightly Entertainment
  • Roll-Away Bed (on request)
  • Snorkeling
  • Pool Bar
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Mini Golf
  • Medical Services ($)
  • Game Room
  • 2 Restaurants
  • 5 Bars/Lounges
  • Porter/Bellhop
  • Elevators
  • Beach Towels
  • Wedding Services ($)
  • Room Service
  • Dry Cleaning Services ($)
  • Boogie Boarding
  • Honeymoon Packages ($)
  • Wireless Internet
  • Free Parking
  • Swim-Up Bar
  • Car Rental Available ($)
  • Dive Shop ($)
  • Non-Smoking
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Coral Reef
  • Deep-Sea Fishing
  • Dining
  • Golf Course(s)
  • Horseback Riding
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Museum(s)
  • Nature Park(s)
  • Shopping
  • Water-Skiing
  • Windsurfing

Map of Local Area

Cozumel, gem of the Mexican Caribbean, located twelve miles off the southern coast of the Yucatan, is a destination for people seeking a relaxing, laid back vacation that includes the island's world renowned diving or snorkeling its fabled coral reefs.

El Cozumeleno Beach Resort

Playa Santa Pilar, Km 4.5

+52 98 78 72 9530

Hotel Description

Dive into El Cozumeleno Beach Resort, an Island Paradise

Ever wish you lived on a tropical island? You can at least visit one when you escape to an all-inclusive, diving paradise at El Cozumeleno Beach Resort. Located in the northern Hotel Zone of Isla Cozumel, just five minutes from downtown San Miguel, this family-friendly home away from home faces the clear blue waters of the Caribbean against sands so white it's tough to spot seashells.

If you're curious about Davy Jones' Locker, the diving and snorkeling opportunities near El Cozumeleno Beach Resort are second to none. Make plans for reef snorkeling, diving lessons and certification and dives to see the amazing Palancar Reef. If pirate ships are more to your liking, swab the deck of a rental sailboat, take a sunset cruise, or schedule a deep-sea fishing charter, all from one location right in front of the resort.

The landlubbers in your crew can lounge on the sands of the serene beach, hang out on the resort's pier or opt for the three-level, free-form activities pool that includes a jetted section and swim-up bar. Grab something to munch at the poolside snack bar, and then relax under the highest tier behind a waterfall or in the 10-person hot tub. If you need a more Zen-like experience, grab a spot by the "quiet" pool, while the munchkins indulge in the mushroom-shaped shower located in the children's wading pool. If you want to get out and explore the area, head over to Discover Mexico Theme Park, where you'll get two free tickets per room to enjoy all the attractions this miniature Mexico has to offer. From now until August 31, 2015, head over to the Playa Mia Water Park, where you can take advantage of 2 free tickets per room to use during your stay.

On your way back to the hotel, drop your offspring off at the all inclusive kid's club before taking in 18 holes of golf at Cozumel Country Club right across the street. Designed by the Nicklaus Group, the course is not only environmentally friendly, but offers a challenge for everyone from beginners to experienced players. Gather everyone for an early evening meal at the open-air El Cocal then enjoy live entertainment available three nights a week produced by your friendly and courteous staff.

After a full day, you'll be ready for sweet dreams when you retire to an Ocean Front View room. You've earned it. You're on vacation.

This resort is All-Inclusive
Features include:

  • Breakfast, lunch, dinner and snacks
  • Unlimited domestic and international brand beverages


DINING

This resort includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

El Cocal
Type: Buffet
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 11am-5pm; Dinner - daily, 6pm-10pm
Description: Casual open-air, sea-view restaurant serving buffet breakfast, lunch and dinner with an extraordinary view of the Caribbean.

La Veranda
Type: Gourmet
Hours: Daily, 6pm-10pm
Description: Elegant cuisine selected from an a la carte menu. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants, sleeved shirts and closed-toe shoes. Ladies are requested to wear long pants or skirts and closed-toe shoes.

Hours are subject to change.

BARS/NIGHTLIFE

Lobby Bar
Enjoy cocktails or tropical drinks in the lobby, watch your favorite sports or just relax playing cards, backgammon or dominoes. Daily, 8am-midnight.

Snack Bar
Relaxing atmosphere poolside snack bar serving national- and international-brand drinks, as well as snacks, throughout the day. Daily, 8am-11pm.

Wet Bar
Swim-up bar. Daily, 10am-6pm.

Bananas Bar
Located next to the quiet pool. Daily, 10am-6pm.



BEACH

El Cozumeleno Beach Resort's beachfront features calm water that is the perfect spot for snorkeling and diving. Guests can also enjoy free snorkeling equipment and beach toys for kids under 8.

POOLS

El Cozumeleno Beach Resort features 5 pools including a three-level, free-form activities pool with jetted sections and a swim-up bar, an open-air "domed" pool that is adjoined by a 10-person hot tub and a quiet pool. Guests also have access to complimentary diving classes in the resort's pools.

SPORTS/ACTIVITIES

Water

  • Kayaking
  • Boogie boards
  • Swimming

Available for an additional charge:

  • Diving
  • Snorkeling
  • Jet-skiing
  • Motor boating
  • Parasailing
  • Fishing

Land

  • Bicycle tours
  • Tennis
  • Mini golf
  • Fitness equipment
  • Volleyball

El Cozumeleño Beach Resort has been the favorite Hotel of Athletes during different sports events that are held every year on Cozumel Island, and offers facilities which allow the professional and amateur high performance training. The resort offers medical service & transportation on Ironman and 70.3 events, especially designed buffets and special training rates for athletes all year long.

Golf
El Cozumeleno's golf course is located just across the street from the resort. Cozumel Country Club is an environmentally friendly, 72-par golf course, designed by the Nicklaus Design Group.



INTERNET

El Cozumeleno Beach Resort offers complimentary Wi-Fi in the lobby and other common areas.

WEDDING SERVICES

El Cozumeleno Beach Resort offers a number of wedding and vow-renewal packages that are sure to make your dream wedding a reality. Please contact the resort directly for more information about packages, special prices and arrangements for groups or individuals, as well as professional wedding coordinator services.

Guests married within a 12-month period may also take advantage of special Honeymoon amenities such as romantic room decor and a bottle of house red wine. A copy of the wedding certificate must be presented at check in.



CHILD CARE

The resort provides child care and supervised programs for kids up to 12 years of age at a supervised children's club. On the first night of their stay, kids will receive a welcome glass of milk and cookies.

The resort also provides a children's swimming pool with a mushroom shower.



ADDITIONAL INFORMATION

Location
El Cozumeleno Beach Resort is located 3.75 miles from Cozumel International Airport (CZM) and approximately 5-10 minutes to San Miguel by car.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Age Restrictions
No groups or individual reservations of spring- or summer-break students are allowed. If you fail to comply with this restriction, you will be denied check-in at the resort.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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Room 1 Details:
  • Garden View Room
  • Travel: Aug 14 - 31 & Oct 1 - Dec 17
  • Excludes Oct 4-11 & Nov 27-30
  • Sale Extended to July 7
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