Oasis Cancun

Cancun

Our Rating
4 Nights with Air from $629 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating 277 Reviews
Value
 
3.5
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
2.9
Room Comfort
 
2.9
3.2 out of 5
"being our first all inclusive trip, all was great. no worries from the airport to the resort and back!!" – sr50
192 out of 341 (56%) customers would recommend this product to a friend. Read All Reviews
Roach outside the rooms on the beach in front of the hotel CANCUN Toilet and Sink leak on the balcony of our room beachfront room view Water was leaking through the celiling as well our beach oasis Gorgeous! A beautiful beach this is what i have to put up in my hotel room for 2 nights before they have someone take it away! one of the pool bars Mexican sunset the view from our room THE BEACH... View from our room stay here lol View from the Balcony Sunrise on last morning. Water all over the room and we were on the 4th floor Amazing colors at Oasis Cancun Beach
All Customer Reviews
1-4 of 277 reviews. Sort by
July 4, 2015
STAY AWAY

My husband and I visited the resort from June 13 - June 20, 2015 and had an absolutely horrible experience. We were vacationing with 10 other friends and they all were very disappointed in the experience. We arrived on June 13 and it was heavily raining out, when our cab dropped us off at the hotel we were escorted to the check-in desk in the back of the resort and given our key to a room that had a beach front. We got in our room and immediately we noticed there was water covering the entire floor. I called the front desk and told them the situation and they notified us they would send someone up. No one came despite a second phone call. The second day we complained again because there was water coming in from both the balcony and under our door since there was a roof leak in the hallway. They stated that no one would come and clean the room until it stopped raining. My husband spotted a squidgy and cleaned our room and the hallway. A few hours later we left to meet with our friends and my husband slipped on the wet stairs and fell. I was furious and complained to the representative downstairs who took our information and room number and did nothing for us. For 2 days my husband and I shared a towel because despite asking for fresh towels no one came to bring us any. One of the towels in our room that was supposed to be laid on the floor by the bathtub had a bloodstain on it. All the towels and rooms smelled like mold. To top it all of the restaurant food was cold with the exception of the Italian restaurant. We are very easy going and tried to make the best out of the situation because we paid all this money to be here, but it was hard to look past all of these instances. We would never return here and hope people are aware of what they are getting themselves into when they book their trip here.


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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
2.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: Chicago, IL
Age: 25-34
Travel: 1-2 trips/year

July 4, 2015
Best Vacation!

I had a GREAT stay at oasis cancun! Booking with cheap caribbean was great! the shared transfer was the way to go. the guys who work there were funny and extremely helpful with getting you to and from the airport. plus you get private check in/check out because you book through this site. i will say you have to know what you're getting into when you book the oasis cancun. IT IS A PARTY HOTEL WITH LOTS OF YOUNG PEOPLE. IF THAT IS NOT YOUR THING THEN THIS IS NOT THE PLACE FOR YOU. I came with the intent to party so it was right up my alley. pool parties, beach parties, an actual club on the beach and there's always a dj playing tunes. i loved it! all the staff i encountered were super helpful and nice. my room was great. i was hardly in there except to sleep but i had a beautiful ocean view. the bed was clean and amazingly comfortable, and the A/C was pumping cold air. The food was ok at best. the breakfast was the best meal because the cooks who made the omeletes were amazing! plus if i visit a country i like to eat authentic food with you don't find on the resort. the $1 bus that goes downtown gives you what you need with plenty of food choices. The views were amazing. the beach was beautiful (minus lots of seaweed) the pool was great, and so was the staff. if you're looking to have a great time then you'll enjoy it!


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: New Jersey
Age: 25-34
Travel: 1-2 trips/year

July 2, 2015
You will have a good time!

So the advisor on the phone probably told you that this hotel is for the young folk...or you may have read that it's a loud obnoxious place to stay. Yes there is loud music and lots of young adults but it's a nice vibe. Hopefully my review will help to give you an sight of what to expect or look forward to. HOTEL the hotel grounds itself are not too bad...I wouldn't say very clean but definitely clean. Maintenance people were doing some work during our stay so the hotel are definitely looking to make some visual improvements. The room was great, very clean, working air conditioning and a very clean semi up to date bathroom. FOOD & DRINKS The fact that all the food is mass production is shown in the quality of the food and also the presentation of some of the dishes, even at the restaurants. I would say if you get out of the hotel on a night or two to try some of the local dishes you won't be missing anything at the hotel. Drinks are ok...you know, that bottom of the barrel liquor. Don't expect nothing more.


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Overall Rating: 4
Value
 
5.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
4.0
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From: New jersey
Age: 25-34
Travel: 3-6 trips/year

June 26, 2015
Sour Grape

I will never stay at Oasis Cancun again. Arrived to the room and curtains and mattresses were dirty. There was construction going on while patrons were walking about. The rooms smelled like sewer, am guessing due to the construction on the floors throughout. Had to call room service after they forgot to give us new towels, they never showed. Had to Physically walk to concierge and ask for new bathroom towels. The presentation of the food at the buffets was horrible. Food was not tasteful at all. There were flies all over the food, Even the person at the omelet station was burning the food. Not that anyone can control mother nature, but the waves were wwaaayyy too rough, so 90% of the time I was in the pool. The best part of the vacation was the dolphin encounter and the poolside activities, other than that, this place needs a major face lift. Not impressed at all.


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Overall Rating: 1
Value
 
2.0
Service
 
1.0
Beaches & Pools
 
2.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: New Jersey
Age: 35-44
Travel: 1-2 trips/year

Room Information

Oasis Cancun offers over 879 air-conditioned rooms located throughout two pyramid-shaped buildings with views of the lush gardens, lagoon or the Caribbean Sea. All rooms have a terrace or balcony, cable television, blackout drapes, Direct dial telephone, complimentary toiletries and much more.

Room Details

Standard
Hotel/Studio Unit Details

Garden Room
Hotel/Studio Unit Details

Ocean View Room
Hotel/Studio Unit Details

What's to Love

The Oasis Cancun Hotel is party central, perfect for young people celebrating life. The resort has its own nightclub, but it is also convenient to the nightlife of downtown Cancun.

 

What We'd Change

Oasis Cancun doesn't offer room service and the rooms don't include refrigerators. On the other hand, who needs a refrigerator when you have ten restaurants and eleven bars on site?

 

Why You Should Go

You can't find a more spectacular setting than this property, bordered on the east by half a mile of brilliant, white, Caribbean beach and to the west by the still, dark waters of Nichupte Lagoon.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Beach Bar
  • Business Center ($)
  • Babysitting/Child Care ($)
  • Conference Facilities ($)
  • Cribs Available on Request
  • Fitness/Exercise Room
  • Gift Shop
  • Golf Course ($)
  • Laundry Services ($)
  • Swim-Up Bar(s)
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • 24 Hour Front Desk
  • Wedding Services
  • Medical Services ($)
  • Shopping
  • Massage ($)
  • Marina
  • Snack Bar
  • 10 Restaurants
  • Elevators
  • Boogie Boarding/Surfing
  • Fax Machine ($)
  • Spa ($)
  • 11 Bars/Lounges
  • Safe Deposit Box ($)
  • Honeymoon Packages ($)
  • Wireless Internet Access ($)
  • Free Parking
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Horseback Riding
  • Jet Ski Rentals
  • Motor Boat Rentals
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Shopping
  • Water-Skiing

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Oasis Cancun

Blvd Kukulkan Km 16.5, Hotel Zone

+52 998 881 7000

Hotel Description

Oasis Cancun: It's an All-Inclusive Party Central

The pyramid-shaped building at the heart of Oasis Cancun, inspired by Mayan architecture, charms you. Invigorating breezes, from the half-mile beach, delight you. The famed nightlife of Cancun excites you. Get ready to party! Night is when Cancun comes alive and you will too at Oasis Cancun. All Inclusive perks include two live shows weekly, featuring the music and dance of Mexico and the Caribbean. If you want to do more than watch, check out Up and Down Night Club.

Situated on a barrier island embraced by the Caribbean Sea, to the east, and Nichupte Lagoon, to the west, the 490-yard, free-form resort pool, one of the largest in Latin America, features three swim-up bars and waterfalls connecting its sections. Just navigating this pool is an adventure. From the resort marina on the lagoon side, you can take a leisurely paddleboat tour of the lagoon; or, if you feel more energetic, kayak across. Non-motorized water sports are part of the all inclusive package.

The complimentary nine-hole, par-3 golf course, is also on the lagoon side of the resort. If you're willing to travel a little, think about an excursion to the splendid Mayan pyramids at Chichen Itza, just two hours by car. If you're a thrill-seeker, nearby zip lines, reputed to be among the longest in Latin America, are a must. And the concierge knows all about the nightclubs on the famed Cancun hotel strip!

When you enter your room at the end of the day, you step into a different world. Dark woods and wrought-iron furnishings perfectly accent the terracotta walls and marble floors. Throw in a bedspread with a traditional Mexican pattern, and you've got an inviting spot to end the day.

Guests staying at the Oasis Cancun on an all-inclusive basis will be able to visit and enjoy Oasis Palm, Grand Oasis Palm or Oasis Tulum. So, get ready to have some fun in Cancun!

This hotel is All-Inclusive.
Features include:

  • Room accommodations
  • Unlimited food and drink (domestic liquor)
  • House wine
  • All resort fitness and recreation facilities
  • All resort activities and entertainments (not including foam party at the disco)
  • Use of pool/beach chairs, lounges and towel service
  • Taxes and gratuities

Guests booking at this resort through CheapCaribbean.com will receive additional VIP benefits
Features include:

  • Daily stocked minibar with water, beer and soda
  • Coffee and water service in the separate check-in area
  • Internet Stations
  • Free in room safe
  • Beach towels in room
  • US Magazines and Newspapers
  • Lounge Area
  • Oasis Plus concierge service
  • Exclusive concierge service located on the fifth floor of the Beachfront building


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Ibiza Beach Club
Type: BBQ
Hours: Daily, noon-4pm
Description: Outdoor, beach club serving traditional BBQ favorites.
Dress code: Casual

Nori Bar
Type: Sushi
Hours: Daily, noon-4pm
Description: Sushi and sashimi

Tun-kul
Type:
International
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, 12:30pm-4pm; Dinner - daily, 6:30pm-10:30pm
Description: Buffet
Dress code: Casual.

Tatish
Type: International
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, noon-4pm; Dinner - daily, 6pm-10:30pm
Description: Offering a variety of international cuisine.
Dress code: Casual

Sarape
Type:
Mexican
Hours: Lunch - daily, 12:30pm-4pm; Dinner - daily, 6pm-10:30pm
Description: Featuring indoor and outdoor seating and delicious Mexican fare. Reservations are required for dinner.
Dress code: Casual

Dos Lunas
Type:
Mediterranean
Hours: Lunch - daily, 12:30pm-4pm; Dinner - daily, 6pm-10:30pm
Description: Dos Lunas serves Mediterranean-style cuisine for lunch and dinner.
Dress code:
Casual

Joy's Trattoria
Type: Italian
Hours: Lunch - daily, 12:30pm-4pm; Dinner - daily, 6:30pm-11pm
Description: Italian a la carte restaurant offering a variety of pizzas and pastas made to order.
Dress code: Casual.

Deli Sports Bar and Cafe
Type:
Snacks
Hours: Lunch - daily, 12:30pm-4pm; Dinner - daily, 6:30pm-11pm
Description: The Sands Snack Bar offers a variety of snacks and sandwiches.

La Placita
Type: Snacks
Hours: Daily, 10am-5pm
Description: Snacks, cocktails and refreshing drinks near the beach.

Hamacas Bar
Type:
Snacks
Hours: Days vary, noon-5pm
Description: This fast food/snack bar offers delicious sandwiches poolside.
Note: closed one day a week. Subject to change per week.

All hours are subject to change.



BARS/NIGHTLIFE

Sports Bar
Drinks with alcohol served 10am-midnight; drinks without alcohol served midnight-6am.

Scirocco Cocktail Bar
Lobby bar. Open daily, 7am-10pm.

Coyote Loco
Indoor Bar. Open daily

Sarape
Swim-up bar. Open daily, 10am-5pm.

Dos Lunas Wet Bar
Swim-up Bar. Open daily, 10am-5pm.

Barlovento
Lobby bar. Open daily, noon-midnight.

Up and Down Night Club
Open nightly, 10pm-1am

Nori Bar
Outdoor bar. Open daily

Ibiza Beach Bar
Outdoor beach bar. Open daily, 10am-5pm.

Hamacas Beach Bar
Outdoor beach bar. Open daily, 10am-5pm.

Sands Beach Bar
Open daily



BEACH

Oasis Cancun provides a large stretch of beachfront property, perfect for long walks, swimming in the turquoise waters and engaging in exciting water activities. Beach chair/lounges and towel services are provided.

POOLS

The enormous and spectacular, free-form swimming pool meanders past gardens and recreation areas. Three swim-up bars, as well as the pool activities and entertainment, keep the pool a lively venue!


SPORTS/ACTIVITIES

Water

  • Kayaks
  • Surfing
  • Boogie boarding
  • Paddle boats
  • Sailing
  • Snorkeling

Land

  • Fitness center
  • Tennis
  • Jogging

Golf
9-hole golf course on the property. Green fees included. Rental equipment available for a fee.



INTERNET

An Internet card is available for purchase from the resort.

SPA SERVICES

Spa treatments, massages and beauty services are available at an additional charge.

WEDDING/HONEYMOON

Wedding
Oasis Cancun offers wedding services and packages.
For information on specific wedding packages, contact the resort at 800-44-0ASIS, ext. 815, or by e-mail at weddings@oasishotels.com.

Honeymoon
Oasis Cancun offers honeymoon packages and discounts on various services, such as spa treatments and premium amenities.



CHILD CARE

Kid's Club is available for children ages 4-12.
  • Arts and crafts
  • Game room
  • Swimming pool
  • Theatre
  • Disco


ADDITIONAL INFORMATION

Location
Oasis Cancun is located 12 miles from Cancun International Airport (CUN) approximately 20 minutes by car. Downtown Cancun is 25 minutes by car.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music

Student/Youth Policy
This policy applies year round.

  • Travelers under the age of 25 without a legal parent/guardian will be required to pay a Student/Youth resort fee upon check-in at the resort. Cost is $27.00 per person per stay and is not refundable.
  • Credit cards issued to anyone other than the guest are not accepted in Mexico.
  • Minimum age requirement for check-in is 18 years of age at this resort. All rooms require at least one person 18 or older when occupied by a 17 year old passenger.
  • All students under the legal age of 18 require written consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passengers under the age of 17 is allowed to occupy any room without a parent or legal guardian accompanying them.
  • Any student group traveling with guests under the age of 18 will require chaperones. One chaperone is required per 1-19 students/youths under the age of 18. The minimum age requirement for a chaperone is 25. All students will be assigned a special bracelet for ID purposes; this policy is year round.
  • Please note the legal drinking age in Mexico is 18.

Oasis Runaway Program
Guests staying at the Oasis Cancun on an all-inclusive basis will be able to visit and enjoy Oasis Palm, Grand Oasis Palm or Oasis Tulum for the day, having access to all food and beverage outlets and resort facilities at the same category level as booked. Fees may apply to some Live Entertainment. Guests are required to visit the Oasis Plus concierge desk to make arrangements one day prior to visiting any other Oasis participating resort. Oasis Cancun guests do not have access to any Grand Oasis or Oasis Sens property under this program, including Grand Oasis Cancun, which is located in the large, central pyramid on the same property as Oasis Cancun. Transportation cost is not included.

Please Note: this program will not be available at Oasis Cancun from Feb 16 - Apr 6, 2015 and additional blackout dates may apply.



All hours, fees, amenities, information and services are subject to change without notice.
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  • Travel: August 17 - December 23
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