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Zoetry Paraiso de la Bonita Riviera Maya

Mexico - Riviera Maya

Our Rating
3 Nights with Air from $1,089 All-Inclusive
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Envision this kind of haven: complete seclusion, with other peace-seeking travelers, where the daily grind is a distant ... More

Customer Rating 38 Reviews
Value
 
4.6
Service
 
4.7
Beaches & Pools
 
4.6
Dining Options
 
4.5
Room Comfort
 
4.8
4.7 out of 5
"Zoetry Paraiso de la Bonita Riviera Maya is a wonderful vacation destination for a couple looking to take a break together. The Zoetry was the perfect choice. They picked us up in with private SUV serv..." – Ralphphoto
37 out of 40 (92%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.6
Service
 
4.7
Beaches & Pools
 
4.6
Dining Options
 
4.5
Room Comfort
 
4.8
4.7 out of 5
"Zoetry Paraiso de la Bonita Riviera Maya is a wonderful vacation destination for a couple looking to take a break together. The Zoetry was the perfect choice. They picked us up in with private SUV serv..." – Ralphphoto
37 out of 40 (92%) customers would recommend this product to a friend.
View from the entrance Beautiful view from our room! View from the Hippo Bar Beautiful sunrise from bed Pool area They are everywhere! The view from outr beach chairs! A nice The fresh water pool.
All Customer Reviews
1-4 of 38 reviews. Sort by
February 21, 2017
almost paradise!

My vacation started badly. My plane was late arriving from Hartford and there was nobody at the airport waiting for me to take me to the resort! I spend 2 hours trying to find transportation and had to pay out of pocket for it, though the resort site lists transportation to and from airport as included!!! The resort is beautiful and well maintained. It is a boutique resort, small and cozy with beautiful, spacious rooms. The bed however is concrete and the mattress pretty hard but the worst point is the bed being so high that if you're shorter person you'll definitely need a step stool to get into bed! There are only 3 restaurants and the menu is pretty much the same every day but the food is fresh and delicious. Breakfast is not a buffet where you can select what you want. It is served and it takes a little bit too long to get it which when you're trying to catch the morning sun is not good. Same thing at the restaurants. It takes a long time to get your order and it is not always what you ordered. Dinner starts at 6:30 which for me is late, because by the time you get your food it can be 8-8:30 meaning that you're eating very late! The fancy La Canoa restaurant manager will try to make you buy a $50 bottle of wine is you want to dine outside on the terrace! While the resort site lists endless privileges and top self liquor if you ask for top self they tell you that you have to pay extra! In order to get what you paid for and what is listed on the site you have to waste time trying to find a manager and talk to them. I found one and I asked him why can't I have my margarita with Patron tequila which is a premium beverage (premium beverages are listed as included) and mr.Jose Viterri manager told me that Patron tequila is not premium but Ultra premium! So if Patron is Ultra premium what is 1800 Anejo considered? All I know is that a shot of it costs $36! Thank goodness I'm not that fancy. I don't understand the discrepancy between what the resort site lists as included and the reality at the resort. I can think only that some managers make their own rules trying to get more money from the tourists which is not really conducive of a good business! The beach is small and the sand is full of dry twigs and rocks and broken shells. There is a tractor who patrols the shoreline up and down all day trying to clean the algae and if you're trying to enjoy the beach and the sound of the waves and the clean air, you're out of luck. You hear the noise, inhale the fumes and get your view of the ocean blocked by an inefficient piece of polluting equipment. The floor of the ocean is rocky and you have to be very careful if you want to go swimming. The resort site also lists basket of fresh fruit every day. All I got throughout my stay were 3 apples which where there the whole time, nothing else. There is a lot of wildlife at the resort. There are peacocks and iguanas roaming free and an aviary and some free parrots that screech very loudly. The peacocks will come at breakfast and still food of your plate, they are very bold and if you have your door to the terrace open they will come inside looking for food! and in the wee hours of the morning they are very loud almost like roosters and wake you up at the crack of dawn. The good part in my vacation at the resort were some of the employees who will bend backwards and forward to make your experience enjoyable especially if you tip them small amounts of dollars. I am grateful to Lucia, the concierge who booked all my spa appointments and activities. She is a very kind, professional and accommodating person. I also want to mention Mauricio, another concierge who greeted me on my arrival and was there for me every time I needed him, always with a smile and a solution. I also have to mention two of the good and caring managers: Cesar, the morning manager at Kaax restaurant . He remembered not only my name, my room but also my dietary restrictions. He is very professional and educated and speaks several languages. The other manager is Ulysses, the evening manager at Kaax who would do anything for you to make you feel special. Both these managers are not ashamed to come and serve you and make sure you are happy. Paola, the manager at El Chiringuito grill falls into the same category. She is very modest and hardworking and ready to do anything to make you feel good. Then there is Jorje, the bartender and tequila tasting person who is very kind and helpful and would make for you anything you want and listen to you and make you feel really good. Miguel from the beach will run circles around you to get you anything you need. Please kind to these people and tip them as they are doing an awesome job to make your stay pleasant. I cannot say the same thing however about the manager at la Caona, Arturo Escalante who is the one telling me on Valentine day that I have to buy a $50 bottle of wine if I want to dine on the terrace. Mind you, I was there alone and I cannot drink a whole bottle of wine by myself! I guess this was his way of making a woman alone feel good on Valentine's day! He however redeemed himself by apologizing to me and making it up so I suspect maybe he was just following orders. I'd like to finish my review complimenting the spa at the resort and Jesus, my masseur who made me feel young again. He has magic hands. Overall, it was a good enough experience considering that I celebrate my 60Th birthday there. On my special day upon returning to my room, my bed had Happy Birthday written on it in palm leaves and balloons made of flowers and a little gift from the spa! Now that made me feel really really special! My thanks to all the personnel at the resort for their hard work and willingness to make my stay enjoyable.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Cheshire, CT
Age: 55-64
Travel: 1-2 trips/year

January 12, 2017
LOVE

Excellent service, from the moment you are picked up at the airport in a private car, until the day you depart. We've stayed at this Zoetry twice in the last quarter of 2016. Can't get enough.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Colorado
Age: 45-54
Travel: 1-2 trips/year

October 11, 2016
SO Relaxing & Chill !!

This is the ultimate quiet escape. There are activities(wine tasting, cigar rolling , catamaran cruise) to do or you can do nothing at all. The beach and pool waiters are the best, constantly hustling to wait on you hand and foot, our drinks were never empty. There is no night life at all but after drinks all day and a delicious dinner, we were happy to head to bed. You can always go to one of the affiliated resorts for dinner and dancing.No complaints about the resort what so ever, we will be back and so close to the airport!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Philadelphia
Age: 45-54
Travel: 3-6 trips/year

September 12, 2016
Best hotel ever

Great all-inclusive, adult, boutique hotel. Very quiet - no buffets, no lines, no blaring music by the pool. Food prepared to order and very delicious. Staff at the hotel are extremely friendly! Especially Rafael! Private car picked us up at the airport with a bottle of champagne. Our room was ready - no waiting. The rooms are all ocean front and beautiful. There is no bad location at this resort. Stay here - no regrets!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Colorado
Age: 45-54
Travel: 1-2 trips/year

Room Information

Zoetry Paraiso de la Bonita features 90 luxury oceanfront suites each offering a private terrace with spectacular ocean views. All suites come equipped with luxurious Bvlgari bath amenities, Italian Frette linens, aromatherapy pillows, linen scents, daily-restocked minibar stocked daily with premium beverages and more. Maid service is provided three times daily including nightly turn down service with petite fours.

Room Details

Ocean Front One Bedroom Suite with Terrace
1 Bedroom Suite Details

Romance Ocean Front One Bedroom Suite with Terrace
1 Bedroom Suite Details

Ocean Front One Bedroom Suite with Plunge Pool
1 Bedroom Suite Details

Romance Ocean Front One Bedroom Suite with Plunge Pool
1 Bedroom Suite Details

Romance Ocean Front Lover Suite
1 Bedroom Suite Details

What's to Love

The natural landscape creates a peaceful refuge where you can fully immerse into your inner Zen state of being.

A complimentary sunset cruise that makes for a great way to end the day and of course, stunning selfie moments.

The resort is decorated with unique and eclectic decor, including original art and antiques - very fancy.

Oceanfront rooms with private terraces - ideal for morning coffee or a nightcap.

The resort is in a protected national park with the world's second largest coral reef just offshore - snorkeling is a must.

The first certified Thalassotherapy Spa in North America - try the seaweed mud wrap or the Hydra 3 Facial that brightens up you skin.

On the resort's dock are PADI certified professionals and fishing charters.

 

What We'd Change

We've thought long and hard about it and the answer is nothing! You can't improve on five-star perfection. Even the seaweed on the beach adds the perfect imperfection.

 

Why You Should Go

Boutique size resort that has that secluded feeling where you really feel away from it all.

Sporty adventures like tennis, windsurfing and yoga.

Golf enthusiasts will love the complimentary greens fees at Grand Coral Riviera Maya Golf Course.

Explore around you with a shopping tour to Puerto Morelos by boat (it's free to get there, purchases on you.)

You can sweat, decompress and get the day started at the oceanfront fitness center.

Save space in your suitcase by using the locally handmade beach bag you'll receive.

Perfect your guacamole making skills at cooking class.

You can educate your palate with the vinos at wine tastings.

Salsa lessons at dance classes are available, should you have the desire to shimmy.

Available Amenities

  • Car Rental Available
  • Beach
  • Cable/Satellite TV
  • Concierge Services
  • Conference Facilities ($)
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Lounge Chairs/Umbrellas
  • Scuba Certification ($)
  • Snorkeling
  • Swimming Pool(s)
  • Tennis Court(s)
  • Windsurfing
  • Sailing
  • Fishing
  • 24 Hour Front Desk
  • Sauna
  • Poolside Bar
  • Steam Room
  • Dry Cleaning Services
  • Safe Deposit Box
  • Dance Classes
  • Spanish Lessons
  • Ping Pong
  • Scuba Lessons
  • Non-Smoking Rooms (on request)
  • 4 Restaurants
  • 2 Bars/Lounges
  • Porter/Bellhop
  • Shopping
  • Library
  • Spa ($)
  • Laundry Facilities
  • Yoga
  • Massage/Spa Treatments ($)
  • Airport Transfers (complimentary)
  • Catamarans
  • Golf Packages Available ($)
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Wireless Internet
  • Flat Screen Television
  • DVD Player
  • Afternoon Tea
  • Fitness Center
  • Free Parking
  • Beauty Salon ($)
  • Scuba Diving
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Golf Course(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Parasailing
  • Scuba Diving
  • Water-Skiing
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Zoetry Paraiso de la Bonita Riviera Maya

Bahia de Petempich, Benito Juarez

+52 99 88 72 8300

Hotel Description

Zoetry Paraiso de la Bonita Riviera Maya: Tranquility At Its Best

Envision this kind of haven: complete seclusion, with other peace-seeking travelers, where the daily grind is a distant memory. A place where you only want one thing - well, maybe two things: a cocktail and a lounger. This tropical enclave has saved you a spot by the pool (or the beach), and as the only Thalassotherapy certified spa in North America - your revitalized spirit will thank you.

This tranquil escape is like no other. This is The Art of Life®.

The Endless Privileges® experience at Zoetry Paraiso de la Bonita Riviera Maya begins lavishly - just like a true beach lover escape should be. It's what you deserve. Here's what spoiling you for a week looks like:

  • A la carte gourmet dining (and no reservations required) where award-winning chefs only create meals with locally-grown ingredients and organic foods are used in most dishes.
  • Live large with maid service three times a day.
  • Sparkling wine and fresh fruit daily.
  • The mini bar is refreshed twice a day - drink up.
  • Welcome bottle of tequila or rum.
  • Suites with bathrobes, slippers, fine linens, a deep soaking tub and Bvlgari® bath amenities - only top notch bubbles allowed.
  • Complimentary 24-hour laundry service.
  • 24-hour room service - a leisurely breakfast in bed or dinner on the patio is preferred for those craving the ultimate pampering.
  • Unlimited premium and top-shelf spirits available at all the restaurants and the three bars.
  • Keep in touch with the fam with complimentary, unlimited worldwide calling and free WiFi - the mobile app that lets you stay connected, that is, if you want to.
  • Sip, Savor & See - a program where you can nosh at nearby sister resorts like Secrets, Dreams or Now.
  • Arrive early, stay late - doesn't matter because there are no required check-in or check-out times.
  • You'll get zipped to the resort in a private, chauffeured ride. Because you're a rock star.


DINING

Eat local with meals made with only fresh and organic ingredients. Each of the three a la carte restaurants have your health in mind with grilled seafood, steaks, chicken, sushi and ceviche dishes. Oh don't worry, you'll find a plethora of chips, salsa and guacamole for snacking. Bonus: At one stellar restaurant, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night.

La Canoa
Type: Gourmet
Hours: Daily, 6:30pm-11pm
Description: This elegant, Triple-A Four Diamond restaurant features La Cuisine de los Soles, a fusion of styles using the spices and chilies of several warm-weather countries.
Dress code: Formal

Sushi & Ceviche Bar
Type: Sushi
Hours: Daily, noon-5pm
Description: Serving sushi, ceviche and sashimi.

El Chiringuito
Type: Grill
Hours: Lunch- daily, 12pm-3:30pm; Dinner- daily, 6:30pm-11pm
Description: A casual, open-air, beach-side bistro presenting fresh seafood, chicken and meats fire-grilled using Zapote, the native hardwood. The house specialty is "Chilpachole," a traditional, light Mexican seafood stew served in a clay pot.
Dress code: Casual

Kaax
Type: Gourmet
Hours: Breakfast- daily, 6:30am-11:30am; Lunch- daily, 12:30pm-3:30pm; Dinner- daily, 6:30pm-11pm
Description: The authentic Yucatan gourmet dining experience honors regional, original recipes while adding its own modern touches.
Dress code: Casual

Sip, Savor & See
The Sip, Savor & See package is now available at Zoetry Paraiso de la Bonita Riviera Maya and allows guests a chance to enjoy dinner and an evening of entertainment at all other sister resorts in the Cancun/Riviera area for a total of 63 dining options. Guests must arrange the evening in advance with the resort concierge, including arrival and return times and restaurant selection. Offer includes dinner and entertainment and guests can use facilities of the resort they are visiting from 6pm-1am. Round-trip taxi fare and gratuities not included.

All hours are subject to change.



BARS/NIGHTLIFE

Top-shelf spirits, premium liquors, fine wines and lots of ice-cold beer are amply available at this all-inclusive. Enjoy your drinks by the pool, beach, in the lobby or from the comforts of you private patio. Bonus: 24-hour room service will deliver directly to your room. Just one of the many ways you can avoid moving around when you don't have to here.

Hippo's Pool Bar
Housed in a large palapa overlooking the pool and the ocean, Hippo's Pool Bar offers premium beverages as well as light snacks. Daily, 9am-11pm.

Library Bar
Pair your drink of choice with an extensive reading collection and ocean views. Open 24 hours a day with bar service from 5pm-11pm.



BEACHES AND POOLS

Spend the day lounging by one of the resorts two, glistening sunshiny pools where drinks will come directly to you. Or you can step out on the white beachy sands and melt into sheer bliss. The beach is private with loungers for lazy days ahead of you. Was that a yawn?

SPORTS/ACTIVITIES

Water

  • Snorkeling
  • Windsurfing
  • Scuba diving

Available for an additional charge:

  • Deep Sea Fishing
  • PADI Scuba Lessons
  • Catamaran and Snorkeling Adventure

Land

  • Fitness center
  • Tennis
  • Yoga classes
  • Activity enrichment: bike tour, cucumber pads, juice therapy & draw your mandala

Available for an additional charge:

  • Mayan Cultural Tour

Golf
Zoetry Paraiso de la Bonita guests guests can enjoy a complimentary round of golf at Grand Coral Riviera Maya and El Tinto Golf Course at Cancun Country Club.

November 1, 2016 through April 30, 2017 and November 1 - April 30, 2018:

  • Premium Tee Time Supplement: $30 per person
  • Cart fee: $55 per person in a shared cart
  • Junior (under 18 years old): $40 per junior riding with an adult
  • Rider fee: $35 (includes access to the club areas)

Pricing from May 1 through October 31, 2016 and May 1 - October 31, 2017:

  • Premium Tee Time Supplement: $30 per person
  • Cart fee: $45 per person in a shared cart
  • Junior (under 18 years old): $40 per junior riding with an adult
  • Rider fee: $35 (includes access to the club areas)



INTERNET

Zoetry Paraiso offers complimentary Wi-Fi in guestrooms. It also offers a free mobile app that allows guests to stay connected to family and friends at the resort and at home, without any cell phone roaming charges. The app offers access to social media, free app-to-app calling, resort info, local info and discounts, and even weather.

SPA SERVICES

The 22,000-sq-ft, certified Thalasso Center & Spa, the first of its kind in North America, blends ancient traditions and modern science to provide a wide range of treatments, including:
  • Visia® digital-skin analysis
  • Personalized facials
  • Slimming, toning, revitalizing and detoxifying treatments
  • Body wraps
  • Saltwater hydrotherapy
  • Specialized massages
  • Native Mayan treatments


WEDDING SERVICES

This resort also offers a variety of additional Wedding, Honeymoon, and Anniversary packages. Restrictions apply. Must meet minimum night stay and room requirements for complimentary package. The resort also offers other amenities and packages for a fee. Please contact our Reservations Center toll free at 1-800-915-2322 for details.

CHILD CARE

Zoetry Paraiso de la Bonita Riviera Maya doesn't have child care service available. While the resort does welcome families with young children, there's a limited selection of amenities available to accommodate them, and they're charged at the full, adult rate.

ADDITIONAL INFORMATION

Location
Zoetry Paraiso de la Bonita Riviera Maya is located 15 minutes from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 5-night minimum stay is required for travel from Dec 26-Jan 3, 2018.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Complimentary Green Fees Policy
From now until December 31, 2015, guests are able to enjoy one complimentary green fee per person, per day, at Grand Coral Riviera Maya golf course. The use of a golf cart is mandatory and there will be a charge per person in a shared cart. Guests choosing to play during premium tee times will also incur an additional fee. Tee times are subject to availability and additional restrictions apply. This offer is not valid when booking in any Deal of the Day, Super Saver, ROH or other promotional room category.

Resort Awards
Zoetry Paraiso de la Bonita Riviera Maya is the 2014 award-recipient for "Best Hotel in Mexico" by the U.S. News & World Report Best Hotels Awards.
2014 Triple-A Five Diamond Award - 11 consecutive years
Rainforest Alliance Verified



Deal of the Day Terms and Conditions
By booking the Deal of the Day room you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.

All hours, fees, amenities, information and services are subject to change without notice.
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