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Westin St. John Resort & Villas

USVI St. John

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Recently nominated by Starwood's loyalty members as the Best Island Paradise and the Best Family Experience, the Westin ... More

Customer Rating 43 Reviews
Value
 
3.8
Service
 
3.8
Beaches & Pools
 
4.1
Dining Options
 
3.2
Room Comfort
 
4.1
4.2 out of 5
"Overall great stay for our honeymoon. Service was very good. The staff was very helpful in helping with our lost luggage and planning things to do on the island. The setting was absolutely beautiful." – BradyBunch
47 out of 57 (82%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.8
Service
 
3.8
Beaches & Pools
 
4.1
Dining Options
 
3.2
Room Comfort
 
4.1
4.2 out of 5
"Overall great stay for our honeymoon. Service was very good. The staff was very helpful in helping with our lost luggage and planning things to do on the island. The setting was absolutely beautiful." – BradyBunch
47 out of 57 (82%) customers would recommend this product to a friend.
Heading out from Westin on sunset cruise. View from our room in the hillside villas The view from our balcony Beautiful Westin St. John View from our balcony
All Customer Reviews
1-4 of 43 reviews. Sort by
August 21, 2015
Great for the right audience

The resort is beautiful, well-maintained, but pricey. For a couple or a family with older kids who can appreciate the amenities and had an agenda where expensive excursions and nice dinners were part of the plan it would be a fabulous place. However, we traveled with 2 children ages 7 and 10 who were mostly interested in playing in the pool and on the inflatables at the beach (which they loved!) The beach bar and food closed early and there were not many options for quick, reasonably priced, casual food while we relaxed at the pool/beach. The kayak and other rentals closed at 4 so after a day of exploring the beaches, we had very few options for late afternoon enjoyment of the resort. The resort is a wonderful place to stay if an upscale, more adult friendly vacation is your aim. If you are looking for more of a traditional family vacation spot, this (and probably St. John island) is probably not the place for you.


5 of 5 found this helpful
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Overall Rating: 4
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
5.0
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From: Philadelphia
Age: 45-54
Travel: 1-2 trips/year

April 18, 2015
Great family trip

Highly recommended for an active family. Resort is beautiful. Staff is super friendly. You do not need to bring much. We overpacked. Beach front rooms are the best. The ferry, however is something that we will skip next time. We are going back. You do not need to use westin services to go from airport to ferry. It is extremely overpriced. Best bet is to cab it to red hook and get ferry to cruz bay. And then a 3 minute cab to resort. You will save hundreds, yes hundreds!


11 of 12 found this helpful
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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
2.0
Room Comfort
 
4.0
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From: Connecticut
Age: 35-44
Travel: 1-2 trips/year

August 11, 2014
Eh...

The Westin Resort was just okay. I think it had great potential but unfortunately, there were too many aspects that kept it from being a great trip. Here is what we experienced... The construction was apparent and very noisy. Multiple mornings, we were woken up to the sound of a jackhammer and heavy equipment. My mother and father also experienced this in their room and they happened to be in a different building closer to the beach. However, I must say the renovations looked nice from what we could tell. Oh also, be aware that in the current rooms (not updated), we heard word for word what our neighbors were talking about and doing in the room next to us. The people at the resort, and really the island in general, weren't the friendliest. I have been on multiple trips to small resorts and large resorts, where the staff has truly made our stay feel so relaxing and welcoming. The Westin didn't make us feel this way. The wait staff seemed annoyed that we asked for ketchup, the concierge seemed annoyed that we asked for a restaurant and activity list, and the beach waitress seemed annoyed when we told her she brought us the wrong drink order. I mean...I really started to feel guilty for asking for things. That leads to the next thing, information didn't come easy. It CONSTANTLY felt like no one wanted to help you or had no idea. The girl who rented floats near the beach had no idea where towels were located. The front desk and concierge had no idea about car rentals even though it says you can book directly through the hotel. We called the day before we needed a rental and they said we had to call back tomorrow for any pricing and availability. Shouldn't they be aware of their inventory for the next day? All that aside, the beach cove that The Westin sits in is beautiful. The pool area was also nice. However, again, they were doing construction on the hot tub, so it was not available. I would say the best part about our trip wasn’t the resort at all, it was the beaches we visited - Cinnamon bay, Trunk Bay, Maho Beach, Caneel Bay…all beautiful. So would I come back to The Westin at St.John? Probably not. And really, probably not St.John again. That was my second trip to St.John and probably my last. There are so many great places to visit in the Caribbean and this one just didn't leave me wanting to return. Last thing - a tip! If you do happen to go here and have more than 2 people in your party, rent a car! It makes the island so much easier to access and explore.


9 of 10 found this helpful
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Overall Rating: 3
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
3.0
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From: Houston
Age: 25-34
Travel: 3-6 trips/year

June 13, 2014
Westin St. John

The hotel is currently under construction - our room was beachfront and was very nice - the construction could hardly be heard during the day. They do need to expand on their dining options. Their restaurant Prime is no longer in existence and they do not have a high-end restaurant on the property. Overall the Westin is a great place to spend a vacation, large pool area and great place for children.


1 of 1 found this helpful
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Overall Rating: 4
Value
 
4.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
1.0
Room Comfort
 
5.0
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From: Boston, MA
Age: 55-64
Travel: 1-2 trips/year

Room Information

Westin St. John Resort and Villas offers 175 rooms and suites and 146 villas. All rooms allow you to enjoy the views patios or balconies and are equipped with air-conditioning, mini refrigerator, refreshment center, in-room safe, television and more. Each room is also equipped with Westin's signature Heavenly Beds.

Room Details

Garden View
Hotel/Studio Unit Details

Pool Side
Hotel/Studio Unit Details

Villa Studio
Hotel/Studio Unit Details

Beachfront
Hotel/Studio Unit Details

What's to Love

After one night on the signature Westin Heavenly Bed, you'll never want to leave the room. With so much on-site, you don't have to wander far.
 

What We'd Change

There's no airport on St. John, so you have to fly into St. Thomas. Lucky for you, Westin offers ferry service between the two islands.
 

Why You Should Go

Westin St. John Resort & Villas is one of two resorts located on the nature-preserve island of St. John and by far the most luxurious.

Available Amenities

  • Banquet Facilities
  • Beach
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Concierge Services
  • Kids Club
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Aerobics
  • Poolside Bar
  • Safe Deposit Box
  • Parasailing ($)
  • Arcade
  • 3 Restaurants
  • 2 Bars/Lounges
  • Shopping
  • Conference Facilities ($)
  • Yoga
  • Snorkeling ($)
  • Spa Services ($)
  • Sailing ($)
  • Honeymoon Packages ($)
  • High Speed Internet Access
  • Fitness Center


Nearby Excursions & Attractions

  • Beach
  • Dive Shop(s)
  • Fishing
  • Golf Course(s)
  • Historical Site(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Kayaking
  • Motor Boat Rentals
  • Nature Park(s)
  • Parasailing
  • Sailing
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Water-Skiing
  • Windsurfing

Map of Local Area

Geared toward nature lovers, over half of St. John is home to a National Park which is above and underwater. Pristine beaches and incredible landscapes highlight the smallest island in the US Virgin Islands.

Westin St. John Resort & Villas

PO Box 8310

340-693-8000

Hotel Description

Westin St. John: Experience the Emerald Isle

Recently nominated by Starwood's loyalty members as the Best Island Paradise and the Best Family Experience, the Westin St. John Resort & Villas is a refreshing 47-acre tropical hideaway on the palm-lined shores of Great Cruz Bay.

There's plenty of room for shore-dwellers to make a splash at the Westin St. John's quarter-acre, freshwater pool. Or, if you want some relaxation, head over to the spa instead where you can indulge in a massage or a mango body scrub.

Swap the spa for plush greens at the nearby Mahogany Run Golf Course. Just ask the concierge desk to help you arrange individual and tournament play, as well as transportation from the resort. You'll be glad you did. Not only is this course a top golf destination in the Caribbean with 18 challenging holes, but it also offers one of the best mountaintop views around. The course ends with the infamous "Devil's Triangle," which is made up of three difficult holes along the ocean. Good luck making par with such gorgeous views around you!

Meanwhile, you can let the kids party the day away at Westin Kids Club. Hourly, half-day, full-day or evening club sessions offer opportunities for parents to enjoy time away while kids get to play. There's also a Westin Teen Arcade Center for the older ones to meet some new friends and enjoy some time on their own. Pinball, air hockey and a photo booth are just a few of the activities they can enjoy there.

Besides that, the Westin St. John has plenty more options to suit everyone. Find your bliss with a morning yoga class, pump iron at the state-of-the-art fitness center or grab one of the tennis courts for a quick match. When you finally work up an appetite, you'll find a couple delicious dining options on-site, do you don't have to go very far for a great meal. After a day of fun activity, great food and family bonding, you'll be happy to retire to your comfortable room and get ready for the next day's adventure.

This hotel is NOT All-Inclusive. Food and drinks must be purchased separately.
Unless otherwise specified, all services are available for an extra charge.



DINING

Beach Cafe
Type: Buffet
Hours: Breakfast - daily, 7am-11am; Dinner - daily, 5pm-9:30pm; Bar - daily, 5pm-midnight
Description: Cafe and bar offers casual dining overlooking the beautiful Great Cruz Bay.

Mango Deli
Type: Deli
Hours: Open daily.
Description: Caribbean deli, Starbucks coffee, locally fresh-made pastries, sandwiches and specialty take-out dining and snack packs for traveling or in-room.

All hours are subject to change.



BARS/NIGHTLIFE

Snorkel's Bar
Full bar, BBQ, sandwiches and snacks. Open daily.

Beach Cafe
Cafe and bar overlooking Great Cruz Bay. Open daily, 5pm-midnight.



BEACH

Westin St. John is situated along the shores of Great Cruz Bay, just steps from the Caribbean. Great Cruz Bay is a calm, tranquil bay with a landscaped, white sand beach.

POOLS

Westin St. John offers a spacious pool for guests to enjoy.

SPORTS/ACTIVITIES

Water

  • Parasailing
  • Scuba
  • Snorkeling
  • Sailing
  • Powerboat rentals
  • Luxury excursions
  • Sport fishing

Land

  • Fitness center
  • Yoga, Pilates and other aerobic fitness classes
  • Tennis

Golf
Mahogany Run golf course is located in nearby St. Thomas, accessible via ferry from The Westin St. John. The spectacular 18-hole course with mountaintop views culminates in the "Devil's Triangle" of three holes along the ocean. It's both scenic and challenging for players of all skill levels. Contact the hotel concierge desk for assistance in arranging individual and tournament play, as well as transportation from the resort. Please note that tee times are taken up to 48 hrs in advance. Tee times are offered between 7am and 4:50pm, and the pro shop is open between 7am and 6:30pm.



INTERNET

Westin St. John offers high-speed Internet access for an additional charge.

SPA SERVICES

Indulge yourself and relax as the professional staff at The Westin St. John spa caters to you with a variety of spa treatments available for an additional charge. The spa is open daily, 6am-9pm.

WEDDING SERVICES

Westin St. John Resort & Villas offers wedding and honeymoon packages for an additional charge. Personalized and attentive service promises an experience that's unique and worry-free. Please contact the resort directly for more information.

CHILD CARE

For an additional charge, the Westin St. John offers activities for kids and teens, both indoors and out, day and night. If Kid's Club services are needed as early as 7:30am or as late as 11:00pm, contact the center to make special arrangements for an additional charge. 24 hours advance notice required for the extended hour service.

Open daily from 8:30am-10pm, the Kids Club offers supervised activities for children 3-12. Please contact the resort directly for drop off times.
Activities include:

  • Arts and crafts
  • Sandcastle contests
  • Foosball
  • Swimming
  • Movies with outdoor cinema system

Westin Teen Arcade Center is where teens can enjoy time with friends their own age. Daily, 8:30am-9pm.
Activities include:

  • A jukebox on which they can play their iPod
  • Pinball
  • Air Hockey
  • Dance Dance Revolution
  • Photo booth



ADDITIONAL INFORMATION

Location
Located on Great Cruz Bay, Westin St John Resort & Villas is located on Great Cruz Bay, which is approximately a 15-minute walk from the Virgin Islands National Park.

Check-In/Check-Out
Check-in: 4pm Check-out: 10am
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 5-night minimum stay is required for all arrivals Dec 29-31, 2015 & Dec 29-31, 2016.
A 7-night minimum stay is required for all arrivals Dec 23-28, 2015, Dec 22-24, 2016, Feb 12-19, 2016 and Dec 28, 2016.
The resort is closed to arrivals Dec 25-27, 2015 and Dec 25-27, 2016.

Although US Citizens do not need a passport to travel to the USVI, all passengers must be able to prove citizenship, if not traveling with a passport, by providing a certified copy of their Birth Certificate along with government issued photo id.

Facilities for Disabled
Handicapped accessible rooms available upon request.


Resort Update
Please be advised, Westin St. John Resort & Villas will be undergoing renovations through July 31, 2017. During this time, three of the six buildings surrounding the pool and beachside vicinity will be active construction areas. While a majority of the work will be interior, guests should anticipate noise related to this project while on the pool deck or within the vicinity of the beach, Snorkels Bar & Grill, and Lemongrass Restaurant & Bar.



All hours, fees, amenities, information and services are subject to change without notice.
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